Permanent Social Work Jobs
Do you want to get out there and work in a role where you will support an end to rough sleeping in Oxford?
We are looking for someone to join the St Mungo’s Street Outreach service; our dynamic street outreach team in Oxford who provide a rapid response service to people who are sleeping rough across Oxford City. The dedicated team works proactively as part of Oxfordshire’s Homeless Alliance to support people who are sleeping rough on the street with key healthcare, benefits, and accommodation support and advice.
- Working as an Outreach Worker you will work with people to assess their needs and deliver a person centred support, as well as working in partnership with multi-disciplinary teams and agencies across the city to meet client’s individual needs.
- It’s not always an easy job, but the exciting opportunity to work with different people every day, helping individuals experiencing homelessness and the local community end the harms of rough sleeping is highly rewarding.
You will work on a weekly shift rota Monday – Friday including 2 early shifts starting from around 6am and additional shifts from 9am-5pm office hours. Some weekends, bank holidays and late shifts may also be required to ensure we are available to support people experiencing homelessness when they need us the most.
About you
We are always on the lookout for people who share our ambitions. You don’t need direct experience to succeed in this rewarding role; if you are ready to get out there and support our clients, we encourage you to apply!
- If you have good communication skills with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services we encourage you to apply!
- If you think you have the resilience and patience to work with people who may have complex needs and challenging behaviour, we will provide you with the tools and training to support clients to end rough sleeping for good.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 13 May 2024
Interview and assessments on: 21-22 May 2024
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
About the role:
The SHP Somerset Cluster is based in the heart of the London’s theatre and shopping districts – the main hub is just off Drury Lane, with the other sites near Oxford Street and Tottenham Court Road. The aim of the service is to support people over the age of 18 to navigate various support needs and develop the skills required to maintain independent accommodation long term.
As a multiple disadvantage (MD) referral and move on coordinator, you will work as part of a larger support team to ensure that consideration is given to the individual experiences of multiple disadvantage when it comes to accessing and moving on from our service.
You will work with people from their first interaction with the service: at the point of referral, ensuring that all aspects of someone’s experience is considered by undertaking a trauma informed, culturally sensitive assessment and supporting your colleagues to develop their awareness of these experiences.
From here you will then support their journey through the service by working alongside other support staff to foster a culture of move on, supporting the development of holistic and realistic move on goals.
This work will be underpinned and supported through the development of a move on programme. This programme, developed and overseen by the MD Referral and Move on Coordinators in partnership with the Recovery and Opportunity Coordinators, will be not only look to develop confidence and ability to navigate social systems, but also be accredited through SHP’s AQA Registered Learning Centre.
In addition, you will carry your own caseload for people living in the step-down services to ensure that they are prepared, equipped, and confident about moving on. This may include identifying current barriers within the system that can prevent someone from moving on successfully or within their set timeframe.
About you:
- Experience of coordinating projects across multiple teams or people with varying roles to achieve successful outcomes for vulnerable people
- Knowledge and awareness of the intersection of needs in people facing multiple disadvantage & strong understanding of how the intersection & co-occurrence of these issues can make it difficult for people to engage with support or to move on from services.
- The ability to judge the appropriate response to situations that you find challenging or emotionally difficult
- The ability to work as part of a team to ensure that everyone is clear in their roles and provide peer support and guidance when needed, working through any arising conflict professionally and successfully
- Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
- Excellent administrative and IT skills including Microsoft Word, Excel, database usage and e-mail, and the ability to interrogate and extrapolate data from various sources
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 19th May at midnight
Interview date: Interviews likely to be held week commencing 27th May 24
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
35 hours per week (The hub will be open till 7pm Tues- Fri and Saturdays. You will be expected to be part of a rota covering these times.)
Based at the Youth Hub at Merry Hill Shopping Centre, Dudley
Ref: 1438
Cranstoun is a social justice and harm reduction charity empowering people to empower change. We offer a wide range of services across England within drug and alcohol, domestic abuse, children and young people’s services, criminal justice and housing.
An exciting opportunity has arisen to join the children and young people’s team for passionate and enthusiastic individuals to be part of shaping and delivering a new early support youth hub pilot within Merry Hill Shopping Centre, Dudley. The hub will support people aged 13+ and those who feel they still require a young people’s approach up to 25. It brings together the specialisms of Cranstoun, complimented by wider partnership delivery and lead areas of responsibility.
We have three positions, each to have a lead theme area, including relationships, youth engagement and emotional health and wellbeing. As this is a pilot, these lead themes may change and develop depending upon the needs of young people and the service. (Please state your preference during your application).
You will be the first point of contact within the youth hub, providing initial information, advice and guidance and facilitating connections to other support or specialist services. You will be expected to provide a range of planned engagement activities/clubs and undertake wellbeing coaching for those who need help. There will be an element of promotion and outreach within local schools and colleges to encourage young people to attend.
This early support youth hub will play a crucial role in providing: -
· Accessible open access information, advice and guidance.
· Tailored emotional and practical support that is trauma informed.
· Timetable of access for partner agencies including sexual health, substance use, mental health.
· Promoting positive well-being through themed events and clubs.
· Preventing escalation including wellbeing coaching to those who access the hub that may need short term goals focused support.
It will serve as an easy to access, youth friendly space, which will allow young people to get help at the earliest opportunity.
We are looking for a team that brings high energy and enthusiasm with the ability to inspire, building rapport to develop trusted relationships within an informal setting. You will have a unique opportunity to make a real difference by engaging and intervening early and preventing escalation.
We combine proven expertise in working with children and young people with the latest evidence and innovative approaches to ensure the service is effective and makes a difference to the lives of children and young people and their families.
These posts will be subject to an Enhanced DBS Disclosure.
Closing date: Sunday 26th May 2024.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
35 hours per week including evenings and weekends
Based at the Youth Hub at Merry Hill Shopping Centre, Dudley
Ref: 1440
Cranstoun is a social justice and harm reduction charity empowering people to empower change. We offer a wide range of services across England within drug and alcohol, domestic abuse, young people’s services, criminal justice and housing.
An exciting opportunity has arisen to join the children and young people’s team and be part of a new and pioneering pilot at Merry Hill shopping centre in Dudley. Within the role of a Service Manager, you will shape, develop and lead the team to provide an early support youth hub, supporting young people aged 13 – 25yrs. It will serve as an easy to access, youth friendly space which will allow young people to get help at the earliest opportunity.
The hub will provide: -
· Accessible open access information, advice and guidance that is available Tuesdays – Fridays 3-7pm and Saturdays.
· Tailored emotional and practical support that is trauma informed.
· Timetable of access for partner agencies including sexual health, substance use, mental health.
· Promoting positive well-being through themed events and clubs.
· Preventing escalation including wellbeing coaching to those who access the hub that may need short term goals focused support.
You will be responsible for leading and managing all aspects of the hub, including staff supervision/performance, safeguarding, day to day delivery and implementing a wellbeing coaching model. You will need to have a strong understanding of how to maintain close working relationships with stakeholder and partnership organisations. Your role will include working with your team to achieve performance related targets across the outcome’s framework, achieving standards/kitemarks, managing the partnerships, especially with regards to data and information sharing for those using the hub, audits, HR related matters, H&S, budgets, and supporting ongoing funding applications.
You will be joining an incredible organisation, helping to bring our vision to life of becoming a world class leader in rebuilding lives.
We combine proven expertise in working with children and young people with the latest evidence and innovative approaches, to ensure the service is effective and makes a difference to the lives of children, young people and their families.
This post will be subject to an Enhanced DBS Disclosure.
Closing date: Sunday 26th May 2024.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join Discovery in our mission to support autistic individuals and those with learning disabilities across Somerset. Guided by our core values of ambition, courage, integrity, partnership, and respect, we are committed to delivering exemplary care.
As proud recipients of the Great Places To Work Programme accreditation for the fourth consecutive year in 2024, Discovery offers a dynamic and rewarding environment.
Are you a passionate manager ready to advance your career with a leading not-for-profit provider of learning disability services in Somerset? If so, we invite you to embark on an exciting journey with us.
We are currently seeking a dedicated and inspirational Locality Manager to oversee and lead a service in Taunton. This role presents a unique opportunity to make a positive impact and take on a rewarding challenge. Join us and be part of shaping a brighter future for individuals with learning disabilities and autism in Somerset.
The Locality Manager role:
- Ensure personalised support is delivered that reflects the needs, wishes and aspirations of the people we support through person-centred care plans and health action plans that are regularly reviewed and implemented.
- Ensure person-centred care plans and health action plans are regularly reviewed and implemented.
- Ensure the health and wellbeing of the people we support, in line with CQC Guidelines and Discovery' policies.
- Deliver effective risk assessments and emergency plans to ensure the people we support are safe.
- Make sure your team are appropriately trained and motivated to provide high quality support.
- Ensure the service meets all organisational and statutory requirements and complies with CQC Guidelines and our own standards, policies and procedures.
- Make sure complaints are dealt with in line with our policies.
- Accountable for the budget and finance for the Locality.
- Able to support the organisation to grow the business.
- Develop local connections and partnerships to meet people we support be involved and engaged within their community.
About you
Most importantly, you want to make a difference to the lives of people we support with learning disabilities or autism. To do that, you’ll have:
- A strong background in working with adults with learning disabilities and/or autism.
- Up-to-date knowledge of the personalisation agenda and Active Support model.
- Completed, or keen to undertake, Management Development training.
Beyond those qualities, you’ll also be:
- An excellent communicator, looking to mentor and motivate your team to provide person-centred support.
- Able to prioritise your workload, delegate tasks and meet deadlines.
- Focused on the needs of internal and external customers, from the people we support, right through to your team and other members of the organisation.
Why join us?
Discovery are committed to developing skills and rewarding our staff. We offer:
- A salary £40,015.50 per annum (based on 37.5 hrs per week)
- 30 days’ annual leave entitlement (including bank holidays)
- Access to discounts on high street shopping, cinema tickets and meals out
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Life Assurance
Who we are
Discovery exists to help each person we support to live a fulfilling life, to be equal in society and to be active in his or her local community. That’s a big deal. It means being able to have choice and control in life. It means choosing to go out or to stay in, making friends and having relationships, finding and developing skills and interests. It also means managing a home, voting, staying healthy and being able to pursue employment or volunteering opportunities. If you think you can help the people we support get more from life, we want to hear from you.
Apply now:
So if you would like to be a part of our team and if you feel that your values match ours, please apply by clicking the button below - upload your CV and we will be in touch. You could soon be making a positive difference every day.
This role requires an enhanced DBS Disclosure, which will be obtained for you by Discovery.
Discovery is an equal opportunities employer that values diversity and is strongly committed to providing equal employment opportunities for all employees and applicants for employment. Discovery are Disability Confident Committed and we guarantee to interview all applicants who let us know they have a disability and meet the minimum essential criteria for this role. Discovery has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees. As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 030 03 03 9150 or email applynow @ discovery-uk .org.
Job Title: Senior Supervising Social Worker
Salary: £35,893 per annum (increasing to £39,880 in 18 months) + £1,500 per annum Out of Hours Rota Allowance + £750 per annum Homeworking Allowance
Hours & Contract: 21 Hours per week - Permanent Role
Location: Homebased in the South West area including Bristol, Bath and North East Somerset, Swindon, Gloucester, Somerset, Wiltshire
A rare opportunity to work for an ‘OUTSTANDING’ team where trauma-informed practice is the foundation of everything we do. Brilliant training opportunities, clinical supervision, and support. “Members of the team who spoke to the inspector said that they felt valued in their role. They considered that they had access to opportunities that they had not experienced in previous employment. The agency provides exceptional resources for staff to ensure that their emotional well-being and a healthy work-life balance are promoted.” (OFSTED 2022)
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Whilst being homebased, the Senior Supervising Social Worker will visit and support foster families across the TACT South West area including Bristol, Bath and North East Somerset, Swindon, Gloucester, Somerset and Wiltshire areas but will also travel within the wider region for team meetings, training and other in person events.
Overall Duties of the Senior Supervising Social Worker will include:
- An appropriate social work qualification
- Up-to-date registration with Social Work England
- Experience in fostering/family placements or other childcare settings
- Up-to-date knowledge of relevant legislation including the Fostering National Minimum Standards and Fostering regulations.
- Experience of working with/supporting looked after children and their foster carers.
- Knowledge of matching criteria and stability of placments.
- Capable of using electronic records systems and IT effectively, including participating in virtual meetings and webinars.
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus bank holidays.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Perkbox – retail discount scheme.
- Stakeholder pension scheme (salary sacrifice).
- Fantastic learning and development opportunities.
- Employee Assistance Programme (including CBT counselling, remote GP appointments, physiotherapy, mental health support and second opinions).
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Sunday 2nd June 2024
- Interview Date: Tuesday 11th June 2024
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Job Title: Assessing Social Worker
Salary: £35,893 per annum (increasing to £39,880 in 18 months) + £750 Homeworking Allowance
Hours & Contract: 35 Hours per week - Permanent Role
Location: Homebased in the East or West Midlands area
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Whilst being homebased, the Assessing Social Worker will be required to travel for visits, across the East and West Midlands areas. There is also a requirement to be able to travel to Team meetings, wellbeing days, TACT away days and other in person events across the UK as and when required.
Core Assessing Social Worker Tasks include:
- Preparing applicants for the fostering role
- Promoting and supporting the development of trauma informed foster care / therapeutic parenting
- Assessment of prospective foster families
- Contributing to the continuous improvement of fostering assessments and applicant preparation
The main role requirements for this role include:
- BA or Master’s in Social Work or Dip SW, CSS or CQSW qualification
- Social Work England Registration
- Post qualifying experience including relevant family placement work or post qualifying experience in other child-care settings which must include statutory childcare work
- Experience of assessing foster families and preparing them for the fostering tasks
- A proven track record in working with and on behalf of children and foster families, using a trauma-informed therapeutic approach
- A passion for ensuring children receive the highest quality care from their foster family
- Knowledge of relevant child-care and fostering regulations, legislation, and best practice
- Good IT skills including Office 365
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Sunday 19th May 2024
- Interview Date: Wednesday 5th June 2024 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Ref CAS-241
Are you a proactive, compassionate and collaborative individual with a proven record of providing support, advice and advocacy and communicating effectively the needs of clients to other professionals? Do you have substantial experience of assessing the needs of young adults who are at risk of significant harm?
If so, St Giles has an exciting opportunity for a Young Adults Caseworker to join our dynamic team and work on a vital project which offers support to young adults aged 18-25 who come into contact, or are at risk of coming into contact, with the criminal justice system to make positive changes to their lives and reduce the likelihood of offending and/or reoffending.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this exciting opportunity
As Young Adults Caseworker, you will focus on promoting the project and engaging with your clients in line with the project’s targets and providing a client-led support service and advocacy that responds to each individual’s needs and achieves project outcomes. You will also deliver a holistic support service, working solo or with colleagues as the situation dictates, that will include practical help such as mentoring, social and housing support, accompanying to appointments, ETE options, benefits work, debt advice, liaising with utilities, DIY work and cleaning.
You will support clients to develop individual action plans and regularly review these plans with your clients to assess progress, plus produce risk management plans based on assessments. We will also count on you to develop and maintain relationships with partner agencies, including community-based services such as Police, YOT, Probation, children’s services and local authorities, as well as ensuring you close cases efficiently and positively, identifying a referral route for young people that can be used for ongoing support.
What we are looking for
- Experience in working as part of a multi-agency team, working together to achieve positive outcomes for young adults and establishing links to further the aims of a project.
- Experience of using support plans to enable people to successfully access support services.
- Proven record of engaging successfully with ‘challenging’ young adults.
- Experience of assessing risk and implementing safety procedures when thinking about young adults involved in or at risk of violence or exploitation.
- A working knowledge of relevant services for young adults in and around Swansea.
- Excellent interpersonal, relationship-building and communication skills, verbal and written.
- A flexible, collaborative and professional approach to your work.
Please note this role requires an Enhanced Adult with the adult barred list DBS checks.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply, please visit our website via the ‘Apply’ button.
Closing date: 11 p.m. 16 May 2024
Interview date: 23 May 2024 Cardiff Office
A ydych chi'n unigolyn rhagweithiol, trugarog a chydweithredol gyda hanes profedig o ddarparu cymorth, cyngor ac eiriolaeth a chyfathrebu anghenion cleientiaid yn effeithiol i weithwyr proffesiynol eraill? A oes gennych chi brofiad sylweddol o asesu anghenion pobl ifanc sydd mewn perygl o niwed sylweddol?
Os felly, mae gan St Giles gyfle cyffrous i Weithiwr Achos Oedolion Ifanc ymuno â'n tîm deinamig a gweithio ar brosiect hanfodol sy'n cynnig cefnogaeth i oedolion ifanc 18-25 oed sy'n dod i gysylltiad â'r system cyfiawnder troseddol neu sydd mewn perygl o ddod i gysylltiad â'r system cyfiawnder troseddol i wneud newidiadau cadarnhaol i'w bywydau a lleihau'r tebygolrwydd o droseddu a/neu aildroseddu.
Ynghylch Ymddiriedolaeth St Giles
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles. Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol a bod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.
Ynghylch y cyfle cyffrous hwn
Fel Gweithiwr Achos Oedolion Ifanc byddwch yn canolbwyntio ar hyrwyddo'r prosiect ac ymgysylltu â'ch cleientiaid yn unol â thargedau'r prosiect a darparu gwasanaeth cymorth ac eiriolaeth dan arweiniad cleientiaid sy'n ymateb i anghenion pob unigolyn ac yn cyflawni canlyniadau'r prosiect. Byddwch hefyd yn darparu gwasanaeth cymorth cyfannol, gan weithio'n unigol neu gyda chydweithwyr yn ôl y sefyllfa, a fydd yn cynnwys cymorth ymarferol fel mentora, cymorth cymdeithasol a thai, hebrwng i apwyntiadau, opsiynau Addysg, Hyfforddiant a Chyflogaeth, gwaith budd-daliadau, cyngor ar ddyledion, cysylltu â gwasanaethau, gwaith DIY a glanhau.
Byddwch yn helpu cleientiaid i greu cynlluniau gweithredu unigol ac yn adolygu'r cynlluniau hyn yn rheolaidd gyda'ch cleientiaid i asesu cynnydd, ynghyd â chreu cynlluniau rheoli risg yn seiliedig ar asesiadau. Byddwch hefyd yn datblygu a chynnal perthynas ag asiantaethau partner, gan gynnwys gwasanaethau cymunedol fel yr Heddlu, Timau Troseddau Ieuenctid, y Gwasanaeth Prawf, gwasanaethau plant ac awdurdodau lleol, yn ogystal â sicrhau eich bod yn cau achosion yn effeithlon ac yn gadarnhaol, gan nodi llwybr atgyfeirio ar gyfer pobl ifanc y gellir ei ddefnyddio ar gyfer cymorth parhaus.
Yr hyn rydym yn chwilio amdano
- Profiad o weithio fel rhan o dîm amlasiantaethol, gan gydweithio i sicrhau canlyniadau cadarnhaol i oedolion ifanc a sefydlu cysylltiadau i hyrwyddo nodau prosiect
- Profiad o ddefnyddio cynlluniau cymorth i alluogi pobl i gael mynediad at wasanaethau cymorth yn llwyddiannus
- Hanes profedig o ymgysylltu'n llwyddiannus â phobl ifanc 'heriol'
- Profiad o asesu risg a gweithredu gweithdrefnau diogelwch mewn cysylltiad ag oedolion ifanc sy'n ymwneud â neu sydd mewn perygl o drais neu gamfanteisio
- Gwybodaeth weithredol o wasanaethau perthnasol i oedolion ifanc yn Abertawe a'r cyffiniau.
- Sgiliau rhyngbersonol, meithrin-perthynas a chyfathrebu rhagorol, ar lafar ac yn ysgrifenedig
- Dull hyblyg, cydweithredol a phroffesiynol o ymdrin â'ch gwaith.
Sylwch fod y rôl hon yn gofyn am wiriadau rhestr Oedolyn Uwch gydag Oedolyn Gwaharddedig
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans absenoldeb hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, benthyciad tocyn tymor a llawer mwy.
Rydym yn gyflogwr ecwiti a chynhwysol. Rydym yn croesawu pob cais, ac yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n uniaethu fel anabl, niwro-eang, neu niwro-amrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad ymarferol ac amrywiaeth meddwl ei gynnig i'r sefydliad.
Bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag hon.
I ymgeisio, ewch i’n gwefan drwy glicio ar y botwm ‘Ymgeisio’.
Dyddiad cau: 11 p.m. 16 Mai 2024
Dyddiad cyfweliad: 23 Mai 2024 Swyddfa Caerdydd
Ref YAC-241
Are you a proactive, compassionate and collaborative individual with a proven record of providing support, advice and advocacy and communicating effectively the needs of clients to other professionals? Do you have substantial experience of assessing the needs of young adults who are at risk of significant harm?
If so, St Giles has an exciting opportunity for a Young Adults Caseworker to join our dynamic team and work on a vital project which offers support to young adults aged 18-25 who come into contact, or are at risk of coming into contact, with the criminal justice system to make positive changes to their lives and reduce the likelihood of offending and/or reoffending.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this exciting opportunity
As Young Adults Caseworker, you will focus on promoting the project and engaging with your clients in line with the project’s targets and providing a client-led support service and advocacy that responds to each individual’s needs and achieves project outcomes. You will also deliver a holistic support service, working solo or with colleagues as the situation dictates, that will include practical help such as mentoring, social and housing support, accompanying to appointments, ETE options, benefits work, debt advice, liaising with utilities, DIY work and cleaning.
You will support clients to develop individual action plans and regularly review these plans with your clients to assess progress, plus produce risk management plans based on assessments. We will also count on you to develop and maintain relationships with partner agencies, including community-based services such as Police, YOT, Probation, children’s services and local authorities, as well as ensuring you close cases efficiently and positively, identifying a referral route for young people that can be used for ongoing support.
What we are looking for
- Experience in working as part of a multi-agency team, working together to achieve positive outcomes for young adults and establishing links to further the aims of a project.
- Experience of using support plans to enable people to successfully access support services.
- Proven record of engaging successfully with ‘challenging’ young adults.
- Experience of assessing risk and implementing safety procedures when thinking about young adults involved in or at risk of violence or exploitation.
- A working knowledge of relevant services for young adults in and around Gwent.
- Excellent interpersonal, relationship-building and communication skills, verbal and written.
- A flexible, collaborative and professional approach to your work.
Please note this role requires an Enhanced Adult with the adult barred list DBS checks.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply, please visit our website via the ‘Apply’ button.
Closing date: 16 May 2024
Interview date: 22 May 2024 Cardiff Office
A ydych chi'n unigolyn rhagweithiol, trugarog a chydweithredol gyda hanes profedig o ddarparu cymorth, cyngor ac eiriolaeth a chyfathrebu anghenion cleientiaid yn effeithiol i weithwyr proffesiynol eraill? A oes gennych chi brofiad sylweddol o asesu anghenion pobl ifanc sydd mewn perygl o niwed sylweddol?
Os felly, mae gan St Giles gyfle cyffrous i Weithiwr Achos Oedolion Ifanc ymuno â'n tîm deinamig a gweithio ar brosiect hanfodol sy'n cynnig cefnogaeth i oedolion ifanc 18-25 oed sy'n dod i gysylltiad â'r system cyfiawnder troseddol neu sydd mewn perygl o ddod i gysylltiad â'r system cyfiawnder troseddol i wneud newidiadau cadarnhaol i'w bywydau a lleihau'r tebygolrwydd o droseddu a/neu aildroseddu.
Ynghylch Ymddiriedolaeth St Giles
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles. Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol a bod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.
Ynghylch y cyfle cyffrous hwn
Fel Gweithiwr Achos Oedolion Ifanc byddwch yn canolbwyntio ar hyrwyddo'r prosiect ac ymgysylltu â'ch cleientiaid yn unol â thargedau'r prosiect a darparu gwasanaeth cymorth ac eiriolaeth dan arweiniad cleientiaid sy'n ymateb i anghenion pob unigolyn ac yn cyflawni canlyniadau'r prosiect. Byddwch hefyd yn darparu gwasanaeth cymorth cyfannol, gan weithio'n unigol neu gyda chydweithwyr yn ôl y sefyllfa, a fydd yn cynnwys cymorth ymarferol fel mentora, cymorth cymdeithasol a thai, hebrwng i apwyntiadau, opsiynau Addysg, Hyfforddiant a Chyflogaeth, gwaith budd-daliadau, cyngor ar ddyledion, cysylltu â gwasanaethau, gwaith DIY a glanhau.
Byddwch yn helpu cleientiaid i greu cynlluniau gweithredu unigol ac yn adolygu'r cynlluniau hyn yn rheolaidd gyda'ch cleientiaid i asesu cynnydd, ynghyd â chreu cynlluniau rheoli risg yn seiliedig ar asesiadau. Byddwch hefyd yn datblygu a chynnal perthynas ag asiantaethau partner, gan gynnwys gwasanaethau cymunedol fel yr Heddlu, Timau Troseddau Ieuenctid, y Gwasanaeth Prawf, gwasanaethau plant ac awdurdodau lleol, yn ogystal â sicrhau eich bod yn cau achosion yn effeithlon ac yn gadarnhaol, gan nodi llwybr atgyfeirio ar gyfer pobl ifanc y gellir ei ddefnyddio ar gyfer cymorth parhaus.
Yr hyn rydym yn chwilio amdano
- Profiad o weithio fel rhan o dîm amlasiantaethol, gan gydweithio i sicrhau canlyniadau cadarnhaol i oedolion ifanc a sefydlu cysylltiadau i hyrwyddo nodau prosiect
- Profiad o ddefnyddio cynlluniau cymorth i alluogi pobl i gael mynediad at wasanaethau cymorth yn llwyddiannus
- Hanes profedig o ymgysylltu'n llwyddiannus â phobl ifanc 'heriol'
- Profiad o asesu risg a gweithredu gweithdrefnau diogelwch mewn cysylltiad ag oedolion ifanc sy'n ymwneud â neu sydd mewn perygl o drais neu gamfanteisio
- Gwybodaeth weithredol o'r gwasanaethau perthnasol i oedolion ifanc yn ac o gwmpas Caerdydd
- Sgiliau rhyngbersonol, meithrin-perthynas a chyfathrebu rhagorol, ar lafar ac yn ysgrifenedig
- Dull hyblyg, cydweithredol a phroffesiynol o ymdrin â'ch gwaith.
Sylwch fod y rôl hon yn gofyn am wiriadau rhestr Oedolyn Uwch gydag Oedolyn Gwaharddedig
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans absenoldeb hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, benthyciad tocyn tymor a llawer mwy.
Rydym yn gyflogwr ecwiti a chynhwysol. Rydym yn croesawu pob cais, ac yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n uniaethu fel anabl, niwro-eang, neu niwro-amrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad ymarferol ac amrywiaeth meddwl ei gynnig i'r sefydliad.
Bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag hon.
I ymgeisio, ewch i’n gwefan drwy glicio ar y botwm ‘Ymgeisio’.
Dyddiad cau: 16 Mai 2024
Dyddiad cyfweliad: 22 Mai 2024 Swyddfa Caerdydd
Senior Bid Writer
We are on the search for a skilled Bid Manager and Copy Writer, proficient in creating compelling bids and persuasive copy to support business development and marketing activities.
Position: Bid Manager and Copywriter
Location: Yorkshire (with travel between Liverpool and North Tyneside)
Job type: Permanent
Salary: £40-50k per annum
About the role:
As Bid Manager and Copy Writer, you will be at the heart of business development and marketing strategies. Your expertise will not only drive the success of tender submissions but also elevate the organisation’s brand presence through powerful narratives and impactful messaging. This role demands a combination of forward planning, collaborative teamwork, and creative excellence.
Your key responsibilities will include:
- Leadership
- Manage Business Development Opportunities and Tenders
- Content Creation and Management
- Awards and Recognition
- Performance Management
About You:
This critical role is for a versatile writer and project manager who can seamlessly shift from detailed tender documents to engaging marketing content, embodying the organisation’s values and mission in every word. If you have a flair for storytelling, a strategic mind-set, and experience in navigating complex bid processes, this role offers a platform to showcase your talents and contribute to our growth.
Skills and qualifications required to succeed in the role include:
- Proven experience in bid writing and content creation, ideally within the healthcare or social care sector.
- Exceptional writing, editing, and communication skills, with the ability to tailor messages for different audiences.
- Strong project management abilities, capable of meeting tight deadlines and managing multiple projects simultaneously.
- Deep understanding of the tendering process and best practices in content marketing.
- Proficiency in Microsoft Office and experience with content management systems.
The employer is an equal-opportunity employer committed to diversity and inclusion. They do not discriminate based on age, gender, gender identity or expression, sexual orientation, religion, ethnicity, race, nationality, disability status, or any other protected characteristic. The organisation welcomes applications from all parts of the community, particularly from underrepresented groups.
You may also have experience in areas such as; Bid Writer, Bid Writing, Copy Writing, Copy Writer, Copy, Writer, Media, Press, Digital Content, Digital, Campaign, Content, Content Manager, Marketing, Communications, Editor. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Do you have the commitment and values to make a real difference to the lives of older people with care needs? Are you passionate about empowering them to improve their quality of life, and supporting them to realise their hopes, dreams and aspirations?
Creative Support is a not-for-profit organisation which provides high-quality, person-centred support to people with physical disabilities, learning disabilities, mental health needs and dementia. The support we offer is tailored to the individual, and promotes their independence and community engagement. Creative Support has 4 Extra Care services across Tameside and works with a diverse team of well-supported staff.
We are seeking a warm, compassionate and proactive Extra Care Registered Manager to provide person-centered care and support to our services users. Being the CQC Registered Manager, you will be responsible for the operational management of the four Extra Care Sites and which are supported by an Extra Care Coordinator and Extra Care Senior at each site.
Working in collaboration with the various landlords, stakeholders and local health and social care services, you will ensure that the highest standards of care and support are provided. You will ensure that the service empowers clients and meets their needs and preferences. You will work in conjunction with service users’ families and friends to promote a positive atmosphere within the service. The ability to work in an empathetic and holistic way in order to maintain orientation and independence is essential. You must be flexible, energetic and reliable. You will be responsible for the oversight of all four services.
You must be willing to embrace all aspects of the role including, but not limited to, providing support with dignified personal care and domestic tasks, and supporting individuals to access employment, education, and social opportunities. We value the personal skills and interests you will bring to both the role and to the lives of the people we support. You must be willing to work occasional shifts including mornings, evenings and weekends.
Previous experience in services for older people, people with dementia and memory loss is essential. Your approach will be warm, person centered, and respectful. Creative Support is committed to your continuous professional development and you will have the opportunity to explore your training and development needs.
The client requests no contact from agencies or media sales.
- £15,953 per year (based on a full-time salary of £31,906)
- 18.75 hours per week, worked over 3 days (with potential to increase from September)
- Permanent contract
- Based in Lewisham – Heather Close Ward
- Hybrid working considered in line with policy
The Peer Support In-Reach Service is a partnership between several local Minds. Peer Support Workers and Senior Peer Support Workers, who have direct lived experience of mental health issues, are working on in-patient wards in Croydon, Greenwich, Lambeth, Lewisham and Wandsworth to provide recovery-focused peer support to people as they leave hospital and journey towards being settled in the community and living independently.
South East London Mind have a vacancy for a part-time Senior Peer Support Worker to join the team in Lewisham and line manage a Peer Support Worker.
The successful candidate will have personal lived experience of mental health problems, as well as experience of managing staff or volunteers. You will need to be able to travel around the local area to meet your clients in the community and work in hospitals.
You will use your lived experience to help people build skills to develop independence, connect with family and friends, pursue social or vocational interests, get more involved in their local community and stay healthy and mentally well. Your support will be person-centred and may include mentoring, coaching, facilitating access to community activities and providing practical and emotional support. You will meet people before they leave the ward and work with them to develop their own support plan, empowering them as they transition back into the community.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check
Closing date: Sunday 5th May (11:59pm)
Likely interview date: Week beginning 20th May
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
The client requests no contact from agencies or media sales.
Description:
- Closing Date: Thursday 2nd May
- Salary: £26,400
- Working Pattern: Full-time
- Contract: Permanent
- Job Location: Greenwich
- Interview date: Thursday 9th May
- Start date: ASAP
- Reporting to: Programme Manager
About the organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.
Why work at The Access Project
People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities. At The Access Project, we’re a friendly, collaborative, supportive and inclusive team, with passionate people working together in Programmes, Strategy & Impact, Volunteering, Fundraising & Communications and Operations to achieve our mission.
The vision of our people strategy is to enable and inspire all employees to achieve, grow, succeed and thrive. We regularly have opportunities for people to share their ideas in various working groups, generating strong teamwork across the organisation.
In the last year we engaged with staff across our organisation and co-created an Equality, Diversity and Inclusion vision and strategic objectives. Our work on this will develop throughout 2024 to ensure The Access Project can foster an equitable place to work.
We value every individual who works at The Access Project and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they’re proud to tell people they work at The Access Project.
Our values
Empowerment
We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage
We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.
Impact
We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion
We respect and value individuality and engage diverse voices to achieve our mission.
Ownership
We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”
About the role
This vacancy is for a University Access Officer to work across two schools in Greenwich, London. Our schools are shown on a map The Access Project schools on our website.
The University Access Officer works with school staff at all levels, volunteer tutors, and with the rest of The Access Project’s team to ensure that the delivery of the programme is optimised.
Role responsibilities
• Engage with students in school and enrol them onto the programme
• Match students with volunteer tutors
• Monitor student attendance to tutorials and devise innovative solutions to encourage attendance
• Assess student progress towards being able to make successful university applications
• Upload information onto the Salesforce database (training is provided)
• Monitor the impact of tutorials, and intervene as appropriate
• Build and manage relationships with volunteer tutors to ensure they have a positive experience of the programme
• Manage tutor relationships and attendance to tutorials through weekly monitoring of systems, emailing and making phone calls.
• Work with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme
• Chair and present at termly school meetings with Senior Management to report on programme progress.
• University Access Officers support the volunteering team by helping to deliver tutor training sessions, and attending university site visits, which take place on occasional Saturdays and weekday evenings (paid time off is provided).
• Any other responsibilities reasonably deemed necessary by The Access Project’s Programme Managers or Director
Person specification
● Able to deliver projects and manage administration accurately
● Able to communicate and influence with impact at all levels
● Able to effectively time manage
● Able to lead and manage change to embed the programme in school
● Resilient and adaptable
● Skilled in building and maintaining excellent relationships
Training and Development
You will be provided with regular monthly training so that you can develop your skills and succeed in the role. There is support from your line manager (Programme Manager), as well as guidance from a Senior University Access Officer and the wider University Access Officer team across The Access Project. There are opportunities for progression, including several additional responsibility roles which are available for UAOs to apply for once they have completed their probationary period successfully.
Benefits:
• 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
• Employee Assistance Programme, a 24-hour helpline for staff
• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
• Interest-free travelcard loans
• Cyclescheme loans
• 3 paid Volunteering Days
• Employer’s pensions contributions (3%)
• CPD options
• The Access Project welcomes requests for flexible working arrangements
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Equal Opportunities Statement
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. We are working towards improvements with equality, diversity, inclusion and belonging.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training:
● Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.
● Proof of qualification is required before the appointment is confirmed.
The client requests no contact from agencies or media sales.
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:
- Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
- An understanding of the main enquiry issues involved in assessing clients' problems
- Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.
Closing date: 9.00 am Tuesday 7th May 2024
Interviews will take place on: Thursday 9th May 2024
For further information and an application pack please click on the Apply button.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Registered charity no: 1070263
“Providing free, independent, confidential and impartial advice”
Ruils is a user-led charity that supports disabled adults and people with long-term health and/or mental health conditions to live independently, be part of their community and live life to the full. We provide information, advice, practical support, befriending and accessible activities to our clients and families.
We are working with the SWL ICB and local GPs to deliver an exciting new service within Hampton North. The Community Health and Wellbeing Worker will speak to households about health and wellbeing, alongside offering support to connect people to services and activities in their local community. The role aims to empower people to take control of their lives.
It involves working with people who may be experiencing a number of issues, so you will need outstanding listening and communication skills, empathy and enthusiasm. You will need excellent organisational skills, be adept at seeking out information for relevant community services and have the tenacity to help people achieve sustainable improvements in their wellbeing.
Main duties include:
- Managing a caseload of households, providing monthly home visits and providing a continuous point of contact for all members of the household.
- Working with the client to assess their needs, create personalised action plans and locate support within the community.
- Supporting clients to prioritise and address practical, health, social and emotional issues in their lives which affect their wellbeing.
- Engaging with community organisations and specialist services that provide support to ease the pathway for your clients.
- Building and maintaining relationships with primary care networks, GPs, health care professionals and services across the borough.
What we can offer you:
- A vibrant and interesting work environment – every day is different.
- An experienced and supportive leadership team.
- Training and development opportunities.
- Flexible working.
- Kind and caring colleagues who work as a team.
- A cycle-to-work scheme.
- An employee assistance programme (EAP).
We operate a Guaranteed Interview Scheme; we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.
To apply, please email Viv Sage, HR Consultant, via the Apply button.
Closing date: 9th May 2024
Interview date: w/c 13th May 2024