Individual Giving Manager Jobs
The Supporter-led Fundraising (SLF) Department at Alzheimer’s Research UK (ARUK) is responsible for mass fundraising through enabling individuals and communities to support ARUK through their own talents and passions. The team drives registrations and income through third party, virtual and mass participation events and manages these relationships to maximise income.
The Central Fundraising Team is the beating heart of SLF as they work across Regional, Sporting Events and Marketing & Engagement teams to ensure our supporters receive incredible stewardship to achieve their fundraising goals. They ensure processes are in place to allow teams to work together effectively and maximise opportunities and innovation that come through online fundraising platforms and fundraisers.
Main duties and responsibilities of the role:
Line Management
· Line management of two Central Fundraising Executives and Senior Central Fundraising Officer.
· Monitor, review, and empower the team to ensure effective communication and place CFT as the heart of SLF.
· Support all CFT to reach their non-financial targets.
· Work with Senior Manager and Senior officer to deliver monthly meetings with the whole team to share ideas and creativity, gather feedback and understand successes and challenges.
· Spot potential development opportunities across the team.
Monitoring and Reporting
· Ensure the fundraising CRM is being used consistently across CFT the wider SLF department to facilitate accurate supporter stewardship and financial reporting.
· Effectively understand and communicate reporting processes undertaken by the CFT and gather feedback to ensure these are the most effective for both teams.
· Act as Lead for the Fundraising CRM use for the Community Fundraising Managers, RFOs and Central Fundraising Team to allow accurate, insightful, and consistent reporting.
· Provide the CFT and regionally based teams with the tools they need for effective working relationships.
· Provide a monthly Department Report update for CFT as well as ad-hoc reporting when required.
· Use data and trends to support the SLF leadership team in in budgeting and forecasting.
· Work closely with the Data and Digital teams to monitor SLF’s contactable supporter base and segmentation.
· Assess and address Salesforce training needs across SLF
· Proactively Identify and Resolve Salesforce Issues, escalating to Senior Central Fundraising Manager where appropriate.
Supporter Stewardship
· Lead on the delivery of a unified approach to supporter care across SLF, including use of data, automation, product development and LTV.
· Monitor and gather feedback from employees and supporters about our stewardship and ‘surprise and delight’ offerings, constantly seeking creative and inspirational new stewardship methods and relevant improvements.
· Coordinate the re-engagement stewardship project for all SLF teams, with structured content input from Managers and direction from the CFM responsible for DIY fundraising.
· Inspire and train the CFT to nurture active fundraisers and build relationships to increase long-term loyalty.
· Frequently analyse and understand SLF supporter journeys to ensure they are consistent, ensure collaboration and idea sharing and offer the best level of stewardship for the supporter.
· Understand and analyse how RFOs and CFT steward supporters through to ensure cohesion, passing of leads between teams and sharing best practice across the wider team at all times
· Regularly review and analyse the supporter chase process to ensure we are receiving funds in a timely manner.
· Review and analyse the tiering system regularly to ensure it is fit for purpose and is offering the supporter the best stewardship journey.
· Lead on the implementation of recommendations from the annual mystery shopping exercise.
Project Management
· Become the lead for projects which involve the whole or majority of SLF to ensure tasks are delegated fairly and completed on time. Examples include Skydiving Days and Last Hour of Pay as well as platforms such as Tiltify and GivePanel.
· Be the central expert for SLF-wide process and projects, gathering experience and knowledge from all SLF teams and provide efficient and helpful updates accordingly.
Strategy and Operational Planning
· Provide creative and innovative suggestions for new supporter engagement and online fundraising products and projects. Work closely with the Senior Officers to implement and see through to completion.
· Identify opportunities for growth and diversification within the Online Fundraising space.
· Make recommendations on team structure and resource as part of the Ops Planning process.
· Work with the Director of Supporter-led fundraising to develop our strategic approach to innovation around digital and gaming channels.
Collaboration
· Support the CFT Senior Officer in overseeing the joint working between the Central Fundraising Team, the Regional Fundraising Officers and the Sporting Events Officers ensuring that supporters are given the best level of stewardship.
· Work closely with the Marketing & Engagement Team to share trends, learnings and collaborate on new projects and automated stewardship journeys.
· Continue to improve communications across all departments to ensure all resources are available across all teams.
· To ensure the team is the centre point of SLF and sharing communications regularly and have a good understanding of what is happening across each department.
· Work closely with managers from SLF Departments to ascertain workloads for the rest of CFT and ensure support is consistent across the department. To gain feedback from the different departments as to how processes are working and review for potential changes.
· Continue to review the level of support the team will offer to each SLF Department and ensure this is followed.
· Monitoring CFT and RFO KPIs/Goals to ensure consistency.
What we are looking for:
· A good understanding of the world of online fundraising and the opportunities available to ARUK and the sector.
· Great knowledge and passion for building excellent supporter relationships and ensuring supporters feel valued and thanked appropriately.
· Good practice and understanding of GDPR and compliance.
· Supporter/stakeholder management experience.
· Project management experience.
· Proven track record of meeting or exceeding financial and non-financial targets.
· Excellent CRM/database management skills.
· Excellent communication skills, both verbal and written.
· An ability to manage a busy and varied workload.
· First-class organisational skills.
· Excellent attention to detail.
· Skilled at building excellent relationships with internal stakeholders.
· A positive and contagious enthusiasm to inspire others.
· An approachable team player who is always seeking opportunities for collaboration.
· An interest in data analysis.
· Flexibility to work unsociable hours and willingness to travel independently.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £43,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 6th October 2024, with interviews likely to be held week commencing the 14th October 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised. Please however note we are unable to anonymise the application question which you are required to complete. When answering this question please remove any personal information, including your name. All questions answered as part of your application are also anonymised and not shared with the hiring panel. The hiring panel will only be made aware of your name and address once you are invited for an interview. Should you need any adjustments at either the application or interview stage, then please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Why work for us?
At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.
At CARE International UK, we are committed to creating a workplace that fosters innovation, collaboration, and personal growth. We believe in making a difference and offer you the opportunity to contribute to impactful humanitarian work. Our supportive environment, emphasis on professional development, and dedication to diversity and inclusion make CARE an exceptional place to advance your career.
We are seeking a Risk and Internal Audit Manager to lead our risk management and internal audit initiatives. This critical role involves developing a robust risk management framework, conducting thorough internal audits, and ensuring compliance with donor requirements. The successful candidate will demonstrate an understanding of humanitarian issues and standards, including codes of conduct and accountability principles, and possess a working knowledge of French or Spanish. Exceptional communication skills and the ability to influence stakeholders are essential.
About you
You are a highly skilled professional with a Chartered Institute of Internal Auditors (CIA) certification or a full CCAB qualification (e.g., ACA, ACCA). Your extensive experience in risk management and internal audit, particularly within an international NGO or a similar environment, equips you with the necessary expertise to excel in this role. You are a strategic thinker with excellent communication skills, capable of engaging and influencing stakeholders at all levels. Your analytical prowess and problem-solving abilities, combined with your self-motivation and proficiency in Word, Excel, and PowerPoint, set you apart.
About the role
As the Risk and Internal Audit Manager, you will play a pivotal role in fortifying our organisation by overseeing both risk management and internal audit operations. You will develop and manage CARE International UK’s risk management framework, maintain and update the organisation’s risk register, and provide regular risk management reports. You will also develop and execute an annual internal audit plan, ensuring compliance with recognised auditing standards. Your role involves coordinating with various CARE entities and overseeing specialist audits in areas like cybersecurity and GDPR. International travel will be required to support CARE International UK funded programmes.
About CARE
CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places. We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.
Diversity and Inclusion Statement
CARE International UK is committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. We are committed to dismantling harmful and oppressive structures of power and accordingly centre gender equity in our work to save lives, fight poverty and achieve social justice. The post holder agrees to promote and uphold these principles.
CARE International UK operates fair, transparent and non-discriminatory recruitment practices and actively encourages applications from candidates from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from candidates from Black and minoritised communities, LGBT+ candidates and disabled candidates.
CARE International UK is a disability confident employer. As part of our commitment to disability inclusion we guarantee interviews to disabled candidates who meet the essential criteria for the role. To be considered under the Guaranteed Interview Scheme please complete the relevant section in the online application form. If at any stage of the recruitment process you require reasonable adjustments, including a copy of the recruitment pack in large print or an alternative format, please contact our HR Team (contact details provided in the recruitment pack).
Safeguarding
CARE International UK has a zero-tolerance approach to any harm to, or exploitation of, a vulnerable adult or a child by any of our staff, representatives or partners. Recruitment to all jobs in CARE International UK includes, in particular, criminal record checks and the collection of relevant references. Safeguarding our beneficiaries is our top priority in everything we do.
To Apply:
To apply, please visit our website, download and read the Risk and Internal Audit Manager Recruitment Pack, including the Job Description and Person Specification. Applications are completed online. If you require a copy of the recruitment pack in large print or an alternative format please contact our HR Team (contact details provided in the recruitment pack). Please note, Curriculum Vitae’s (CVs) will not be accepted.
Contract type: 24 months fixed term contract
Closing date: 30 September 2024 at 11pm
Interview date: Week commencing 7 October 2024
The client requests no contact from agencies or media sales.
Pay: £33,920-£40,280 pro rata, depending on experience
Contract: Permanent. Full time, 0.8 or job-share
Apply by Monday 30 September, 12:00pm BST
We’re a small but ambitious arts charity on an exciting journey. We are transforming a half-acre industrial heritage site - New River Head Clerkenwell - into the national centre for illustration and a home for Quentin Blake’s archive.
We’re seeking a brilliant person - or people - to join the team as Philanthropy Manager at an exciting time for the Centre with construction about to begin on our new home.
The Philanthropy Manager will secure gifts from Individuals, Trusts and Foundations in the range of £1,000-£50,000+, and will work closely with the Head of Development, Centre Director and Board to steward gifts at the £50,000+ level.
You will be a relationship-focused fundraiser with experience of face-to-face fundraising, excited by the opportunity to play a key part in launching a major new cultural institution. You will use your experience and key moments on the way to opening to refine, refresh and grow our established giving circles. You will also identify and develop new ways that individuals can support the Centre and our programming before we open our doors in February 2026.
You will be an inspiring and committed ambassador for the Centre and its mission, in person and in writing. You will also be a great team-player who enjoys collaborating with colleagues across the Centre to deliver a dynamic and creative programme of donor cultivation and stewardship. Your work will reflect our values of compassion, curiosity, equity, relevance and rigour.
Quentin Blake Centre for Illustration champions art that is dynamic and diverse; we want our team to reflect that. We’re an inclusive and flexible employer, happy to hear from full-timers, part-timers and job-shares.
In recognition of underrepresentation in our staff team we will be offering guaranteed interviews to D/deaf and disabled applicants and applicants of African, Caribbean, Central Asian, East Asian, Latinx, South Asian, South East Asian and West Asian heritage whose applications meet the essential criteria listed in the Philanthropy Manager Job Pack.
Please download the job pack from our website for more details on the role, what we are looking for and how to apply. If you have any queries, please email us.
We are registered as a Disability Confident employer. Please email us to let us know if you have any access requirements that need to be met to support you to make an application or participate in the interview process.
An online information evening for this role will take place on Tuesday 24th September from 6pm – 7pm.This is an opportunity to meet our team, find out more about our work and ask questions about the role. If you would like to attend, please email us and ask us for joining details.
Apply by Monday 30 September, 12:00pm BST.
The client requests no contact from agencies or media sales.
We are looking for a Corporate Memberships Manager to join the National Theatre Development Team.
Purpose of the role:
We are looking for a candidate with a strong grounding in relationship management who also has an interest in and enthusiasm for new business. The ideal candidate will understand membership schemes and stakeholder management with an ambitious approach to bringing in new business, alongside exemplary relationship building and customer service skills.
The successful candidate will have the following:
-
Proven success in account management and new business in a target driven environment
-
Demonstrable knowledge and understanding of customer service values
-
An understanding of marketing/fundraising/business with good networking skills
-
An aptitude for working with finance with thorough attention to detail
-
Excellent administrative and multi-tasking skills with experience of balancing a high volume of requests and a confident, tenacious outlook and can-do attitude
Working with us will give you...
-
Complimentary staff tickets for shows and backstage tours, subject to availability and policy
-
25 days annual leave increasing up to 32 with length of service (plus bank holidays)
-
Training and Development Programme via e-learning platform, and specialist in-person training relating to role
-
Hybrid and flexible working, subject to agreement and policy
-
Access to interest-free season ticket loan and cycle scheme partnership
-
Generous sick pay
-
Family-friendly employer – we are a member of Parents and Carers in the Performing Arts (PiPA)
-
Pension schemes with Legal & General and NEST
-
Sabbatical option, subject to agreement and policy
-
On-site staff canteen and social facilities
-
On-site Occupational Health support
-
In-House Mental Health and Wellbeing Advisors providing workplace counselling and support
-
Wellbeing programme of events including mental health awareness, financial wellbeing, skills sharing and opportunities to get active
-
Exclusive staff talks to hear more about NT productions, past and present, from some of the world’s leading practitioners
-
Discounted access to NT at Home
-
Volunteer Leave – paid day a year to volunteer for your chosen charity
-
Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to gyms, on and around the South Bank)
-
Access to retailer discounted gift cards and a cash-back-on-spending card.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced major donor fundraiser with a track record of achieving significant gifts from HNWI, corporates and trusts? This is a challenging and demanding role, bringing together all major gift sources. Supported by a fundraising assistant, you will be responsible for delivering ambitious income targets from HNWI, corporates, trust and legacies. You will need excellent communication and networking skills and be able to produce high quality, imaginative and compelling presentations, proposals, letters and pitches. You will also be responsible for our individual giving and fundraising in the community by directing and supporting the fundraising assistant.
The client requests no contact from agencies or media sales.
The Coproduction Service Manager is responsible for the operational leadership of coproduction, involvement and engagement. This includes managing service delivery, developing new opportunities for lived experience engagement, and ensuring optimal beneficiary outcomes across Greater Manchester, in true partnership with people with lived and living experience. The postholder will work alongside key system partners.
This role is subject to a Basic DBS check.
The client requests no contact from agencies or media sales.
PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.
Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form (Please see vacancy documents at the bottom to download the form)
If you have any problems with attaching the form, please send it to talent @ bookmarkreading .org
At Bookmark Reading Charity, we exist to change children’s life stories through the joy of reading. We have seen significant growth over the past few years and have built a network of engaged supporters. As we launch our new three-year strategy, we are recruiting an experienced major donor fundraiser to play a key role in the growth of our philanthropy programme, securing and developing relationships with high-net-worth individuals that change the story for children.
Job Description
Delivering the Philanthropy plan
- Work with the Senior Philanthropy Lead and Head of Fundraising to grow the major donor portfolio within the wider strategy
- Build and maintain a portfolio of existing and new major donors who give or can give £15,000 or more, ensuring a first-class cultivation and stewardship journey
- Line manage the Philanthropy Executive and support their professional development, providing direction, support and guidance
- Work with our Prospect Research & Administration Intern to identify new potential Bookmark major donors, working with trustees, staff, and our wonderfully supportive Partnerships Board to secure introductions and make asks of prospective supporters
- Lead on philanthropy events, working with the wider team in delivering income generating, cultivation and stewardship activities
- Create compelling, relevant and tailored funding proposals, reports and collateral to inspire and inform donors, reflecting Bookmark’s strong brand
- Work closely with the rest of the Fundraising team to ensure opportunities to maximise income for the fundraising team
Work with the rest of the Fundraising team
- Devise and deliver annual plans, together with associated budgets, in line with the charity’s strategic objectives
- Work with the Senior Leadership Team, Chair of Trustees and colleagues across the charity to ensure major donor fundraising activity is aligned with the charity’s wider plans and objectives
- Use Salesforce to manage the accurate recording and forecasting of major donor income, enabling efficient reporting and KPI management
- Ensure that all activity helps to build Bookmark’s brand and is always brand compliant
- Ensure Bookmark’s ethical fundraising policy is adhered to
Person specification
Essential
- A successful track record in high value fundraising and acquisition, including a proven track record of securing five figure gifts, to meet or exceed targets
- Experience developing relationships with high-net-worth individuals through all stages of the donor cycle
- Experience working on successful charity events that meet fundraising targets
- Great verbal communication skills, demonstrated by strong relationships with donors and colleagues. You will have the skills to influence, motivate and persuade people to donate
- Demonstrable experience of writing successful, inspiring, emotive, and technically accurate cases for support and proposals tailored to a major donor audience
- Experience growing and managing a pipeline, planning for your portfolio and increasing income
- An understanding and ability to build budgets and work with financials
- Experience using of Office Word, Excel, and PowerPoint
- Experience using Salesforce, or another fundraising database
Desirable
- Line management experience
- Experience working with a fundraising board or high value committee
Location: 1-2 days per week based at the Bookmark office (London), with flexibility around home working for the remaining days.
Contract type: Permanent, Full Time
Salary: £38,000 - £41,500 per annum
Hours: 37.5 hours (Monday to Friday). Flexibility around compressed hours and four-day week considered.
Deadline: Sunday 22nd September 2024, 11:59 pm
We promote a reading for pleasure culture in primary schools, focusing on supporting children in the most disadvantaged communities.
The client requests no contact from agencies or media sales.
Fundraising Assistant - Individual Giving
Location: Hybrid from our office in Stroud, Gloucestershire or remote based
Salary: £8,328.32 per annum (FTE £20,820.80)
Role Status: 14 hours per week
Start Date: 2 Oct 2024
Make a lasting impact by joining our team as a Fundraising Assistant in our Individual Giving team and help us transform the lives of those affected by meningitis.
This role is a 12-month fixed term contract.
About the job
To continue our life-changing work, we are seeking a Fundraising Assistant on a 12-month fixed term contract to join our friendly and supportive team. The Fundraising Assistant will support the administration and stewardship of our Individual Giving activities, including Forever Funds, Legacies, Weekly Lottery, Cash Appeals, and trading activities such as Christmas card sales. They will also manage the thanking of individual donations, including in memory, funeral, and unsolicited donations.
This role is a fantastic opportunity for someone wanting to move into a career in the charity and fundraising sector. We would welcome applications from people with no fundraising or charity sector experience, but who have transferrable skills and experience to the role. Please ensure you clearly demonstrate in your supporting statement how your experience and skills fit with what we are seeking below.
What we’re looking for
Skills and Experience
- Supporter or customer care experience
- Planning and prioritising workload
- Producing effective communications across a range of channels (written, verbal etc)
- Delivering exceptional supporter care
- Excellent writing skills
- Strong interpersonal skills – able to communicate with supporters with confidence and fluency, both face to face, on the telephone and online
- Empathy, often working with families who have been affected by meningitis
- Accuracy and attention to detail
- Self-motivation and ability to work independently
- Competency in Microsoft Office, particularly Outlook, Excel and Word, and using databases preferably Salesforce
Other requirements
- Other requirements as determined by the organisation
- Commitment to the goals and values of Meningitis Now
Ready to apply?
Click apply now and you will be redirected to our website to complete your application. Please complete the application form at the bottom of the page once you have been redirected. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or cover letter, this information won't be seen until after shortlisting has been completed. Therefore, please ensure you clearly demonstrate in the application form how your experience and skills fit with the requirements outlined.
Closing date for applications: 10am on Wednesday 2 October 2024*
Interviews: w/c 7 October 2024
*Note: Meningitis Now reserves the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.
Barnwood Trust is not your typical funder. We drive change so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live. We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations, involving people with lived experience directly in our work, and looking for better ways to fund, Barnwood makes a difference in Gloucestershire.
As part of this work, our Funding & Influencing Team engages a wide range of people in the Trust’s vision for Gloucestershire, and our Funding Relationship Manager is integral to this.
We are looking for a Funding and Relationship Manager, who will be responsible for awarding, distributing, and evaluating the impact of our funding to Gloucestershire based organisations. The team provide supportive and reciprocal learning and evaluation relationships with organisations enabling us to constantly improve our grant-making processes and social change mechanisms.
We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who:
• are from Black, Asian and minoritised backgrounds.
• have lived experience of disability and/or mental health challenges.
Contract terms:
• 12 months fixed contract.
• We welcome applications from people looking for full time hours (37.5hrs per week).
• We offer a flexible start between 8am and 9.30am Monday to Friday.
• Salary £35,356 p/a
• 36 days holiday inc. bank holidays
• This position is based in our office in central Cheltenham with occasional opportunities for home working.
Summary of key duties:
• Managing and processing grants to organisations and groups
• Process Funded Partner and Themed Funding grants to organisations and groups, ensuring that information is stored and monitored routinely, and that grant payments and annual instalments are authorised and paid in a timely manner.
• Respond to enquiries from prospective grant applicants, referrers, organisations, and other connected parties, showing consideration and patience for callers with communication or learning challenges.
• Support prospective applicant organisations and groups to apply to Barnwood Trust, providing appropriate support and advice to applicants and aligning with the Trust’s values and funding principles.
• Manage a portfolio of organisational grants, providing support where needed, and maintain a supportive monitoring, evaluation, and learning relationship over the life of a grant.
Evaluation, learning and relationship management.
• Oversee the monitoring and evaluation of a portfolio of funded organisations, ensuring data and key learning is submitted to Barnwood on time and supporting organisations to collect and collate this.
• Support funded organisations to measure the impact of their work in accessible and inclusive ways, drawing on your own expertise and that of the wider Funding Team.
• Through monitoring, evaluation, and relationships with your portfolio, identify learning themes and capacity gaps in organisations in the county.
• Support the Senior Funding Relationships Manager and the Funding Policy and Evaluation Manager to publish impact data and learning from organisation and group funding on Barnwood’s website and social media channels.
Summary of Essential Knowledge and Experience
• Proven experience of building and managing ongoing relationships with funded organisations.
• Knowledge of the VCS sector, and an understanding of the challenges faced by delivery organisations.
• Ability to work with and analyse data.
For full details please see our application pack.
Summary of skills
• Excellent communication and organisational skills, including high level written communication skills.
• Exceptional time management with the ability to be flexible during busy periods while still meeting responsibilities and deadlines.
• Self-awareness, enabling excellent working relationships with a wide range of people (both internally and externally) using tact, diplomacy and sensitivity. Working well both individually and collectively in a team.
• Strong IT skills (proficient in MS Outlook, Word, Excel, PowerPoint, WhatsApp, Teams and Zoom, as minimum) with the ability to learn and navigate new systems quickly and efficiently.
Benefits:
• 36 days annual leave including bank holidays.
• Life Assurance (3 x Salary)
• Competitive salaries and fantastic pension contribution rates.
• Work within an organisation that is committed to improving equality and diversity.
• Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.
• Friendly and collaborative working culture; everyone’s voice is heard.
• We have a range of supportive wellbeing policies and almost a third of our employees, are qualified mental health first aiders with Mental Health England.
• Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.
• Assistance dogs are welcome.
Guidance On Applications:
Click on Apply Via Website to be taken to the Barnwood Trust website where you need to apply for this role via our online application form.
You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it.
Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust. org.
We want our application process to be right for you as an individual, so if there’s anything you think we can do to make this process more straightforward for you please email recruitment@barnwoodtrust. org directly to discuss what support we might be able to provide. Our career page on our website has some examples of things we may be able to put in place for people who request extra support.
Deadline for applications: 12.00 noon on Friday 4th October 2024
First interviews: Monday 14th October and Wednesday 16th October 2024
Second stage interviews: Tuesday 22nd October 2024
We would like the successful candidate to start as soon as possible.
Barnwood acts as an agent of social change, working alongside disabled people and people with mental health conditions to create that change.
The client requests no contact from agencies or media sales.
The Lucy Faithfull Foundation is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We're bold, we're pioneering, we're growing and we want your help.
Our Edinburgh based team – formerly known as Stop It Now Scotland – covers the whole of the country. Our practitioners have extensive backgrounds in child protection and sex offender rehabilitation. We provide individual and groupwork to around 150 adults and adolescents every year who present a sexual risk of harm to children who cannot access statutory service. We work with around 100 partners, family members and members of wider networks around these individuals. We use what we learn from our work to develop and deliver resources, information and training for professionals and the public, so that they can better protect children from harm and prevent abuse before it happens.
About you and the role
We are recruiting a practitioner to join our multi-disciplinary team in Edinburgh to lead our work with children, young people and young adults up to the age of 21.
You will head up our flagship project working with high schools in Edinburgh promoting the prevention of harmful sexual behaviour in an educational context. This includes running workshops for parents on how they can promote positive and healthy relational and sexual development. It will include helping teachers respond sensitively and effectively to early concerns about children’s sexual behaviour. And it will involve working with young people themselves to help develop a curriculum that actively promotes prevention of sexual harm. You will work with our research team to help establish evaluation methods for all aspects of this project and to develop a scaleable model of prevention that can be rolled out across all schools, better protecting children from harm. You will work closely with our UK based Schools Project Manager who will support all aspects of this project.
You will also have a small caseload, working with young people who have displayed harmful sexual behaviour online. You will contribute to training, consultation and policy work in relation to tackling youth perpetrated sexual abuse. It’s a wide ranging and exciting role, and we will be able to support and train the successful candidate in all aspects of our work. You will be supported by our UK based young people’s team.
Our ideal candidate will be a dynamic practitioner with a proven ability to drive projects to achieve required outcomes. You will be professional, proactive and outcome-focused with exceptional communication and engagement skills and an ability to develop partnership ways of working with professionals and agencies. The role requires expert knowledge in relation to working with children who have displayed harmful sexual behaviour and significant experience with supporting and advising leaders, child care professionals, young people and parents. You will have an impeccable understanding of child protection policies and principles and evidence of working with safeguarding partners to keep children safe from harm. A track record of providing consultancy and training to other professionals is desirable.
You will be able to demonstrate confidence in translating the charity’s mission into direct child protection practice and equipping other professionals in tackling child sexual abuse.
Key attributes we are seeking include:
- Deliver assessment and interventions for children, young people and families in relation to harmful sexual behaviour
- Vision and operational capabilities to co-ordinate and deliver on a substantial project focussing on the prevention of harmful sexual behaviour in education settings
- Leadership and management skills in producing successful outcomes
- Impeccable knowledge of safeguarding principles, policies and practices
- Proven track record of working in and/or with education providers
- Collaborative and supportive ethos, enabling effective working with team members and leaders across the charity
- Flexibility and passion to work alongside internal and external colleagues to ensure quality work is delivered efficiently
- Excellent engagement skills and experience of working professionally with professionals (including school staff), young people and parents
- Confidence in providing expert consultancy to internal and external professionals concerning best practices for working with children
- Ability to provide confidential advice to callers, including education leaders and staff
- Effective record keeping in line with the charity’s policy and practice
- Stakeholder engagement and excellent communication skills to promote the mission and values of the Lucy Faithfull Foundation.
This is a highly rewarding role making a genuine difference to children’s lives. It involves working within a friendly, supportive and hardworking team which is committed to keeping children safe from sexual harm.
Why Lucy Faithfull Foundation? We’ll offer you…
- An opportunity to make a positive difference to the lives of children who have the right to live free from sexual abuse and exploitation
- Access to continuous professional development
- A competitive salary and access to a pension scheme
- Access to a hybrid working scheme with a minimum of 2 days in the office
- Full time staff receive 25 days of annual leave plus bank holidays (rising to 30 days following 5 years’ service and in line with our leave year January-December)
- A dedicated employee assistance programme
- Access to Benenden medical cover and Employee discounts
- Free eye tests, discounted gym membership and employee discount savings
We welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline. Please feel free to contact Stuart Allardyce, Director Scotland.
Closing date is 5:00pm on 30th September. Interviews will take place 11th October.
Please note the successful candidate will be required to undergo a PVG from Disclosure Scotland for this position.
The client requests no contact from agencies or media sales.
JOB PURPOSE
UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an agile, creative, and proactive team player who can join us as a Digital Acquisition and Mobilisation Manager within the digital fundraising team.
Working closely with the Head of Digital Fundraising, you will lead and deliver a multichannel acquisition strategy to mobilise and inspire new and existing donors to take action and donate. Collaborating with the wider fundraising and communications teams, you will produce creative campaigns and content across a variety of channels – with a focus on digital donor acquisition and lead generation– to help grow our donor base, increase lifetime value and generate vital funds for families forced to flee. You will be a confident communicator and an experienced project manager with an enthusiasm for experimentation and digital fundraising.
You will be joining the charity at an exciting moment, becoming part of a small but high performing team with big ambitions. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we’d love to hear from you.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness and funds to protect refugees through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have an Inclusion Network as well as a Diversity & Inclusion Working Group. Our Inclusion Network team work to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I (Diversity & Inclusion) Approach.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
- Lead digital donor acquisition activities and journeys across a variety of channels including paid social, paid search, display, email and telemarketing.
- Develop and implement a lead generation strategy to grow our supporter base, utilising and testing tools and tactics such as quizzes, petitions and hand-raisers to recruit and convert new leads and engage existing donors.
- Collaborate closely with fundraising and communications colleagues to deliver and optimise integrated, multichannel campaigns and effective, donor-first journeys to mobilise and inspire new and existing supporters to take action and donate.
- Ensure all activities are aligned with strategic objectives, managing the multi-million-pound income and expenditure budget for digital acquisition and lead generation.
- Actively test and optimise new products, channels and propositions to maximise fundraising and engagement opportunities, analysing progress and results.
- Manage relationships with agencies and campaign stakeholders to deliver agreed KPIs and fundraising targets, monitoring performance and budgeted spend.
- Ensure that prospective donors receive an excellent supporter experience, working closely with the fundraising and comms team to develop a seamless journey across channels, including email, paid media and telemarketing.
- Working with communications colleagues to ensure the website and social media channels are up to date with key messages and reflect content related to lead generation and acquisition activities.
- Produce persuasive, high-quality email, social, display and web copy to motivate the public to act and donate and proofread and collect necessary feedback from relevant stakeholders and signatories in a timely manner.
- Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant communications and journeys as needed, collaborating with colleagues from across the organisation.
- Use data and insights to produce at minimum monthly reports on performance against KPIs and use analytics to identify trends and optimise activities based on user behaviour.
- Stay up to date with digital best practices and technology, including sector trends and follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly.
- Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field.
- Share creative and insights with UK colleagues, global teams, and HQ.
- Participate in training seminars, workshops, and skill shares where applicable.
- Work collaboratively with digital engagement and communications colleagues to maximise fundraising and engagement opportunities.
- The role, in the future, may include line management responsibility.
- Complete any other tasks as outlined by the Head of Digital Fundraising.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
Personal Attributes and Experience
Essential Experience
- Substantial experience in digital marketing and fundraising, with a proven track record of planning and delivering multichannel campaigns, preferably within the charity sector.
- Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous).
- Experience of using digital channels for lead acquisition to grow a supporter base and deliver sustainable income.
- Experience of using data to effectively measure, evaluate and report on fundraising activities and KPIs across multiple channels.
- Experience of working with and managing external agencies and suppliers.
- Experience managing an annual budget and forecasting income projections.
- Experience using Google Analytics and other analytic tools for tracking and analysis.
Essential Skills/Knowledge
- Solid understanding of digital fundraising practices and principles.
- Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences.
- Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy.
- Experience working with Salesforce (or similar CRM platform).
- Experience working with Wordpress and iRaiser (or similar CMS/e-commerce platforms).
- Experience working with digital campaigning or advocacy platforms and tools.
- Proven proficiency with design principles and tools (Canva/Adobe suite).
- Proven knowledge and use of digital marketing tools, CRM databases, CMS experience, Email Marketing and Automation platforms.
- Able to demonstrate flexibility and ability to quickly change and adapt plans.
- Able to act proactively and identify new fundraising opportunities.
- Able to juggle and prioritise multiple tasks, meeting programme deadlines.
- Strong presentation, communication (written and verbal) and interpersonal skills.
- Excellent stakeholder and relationship management.
- An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication.
Desirable Skills/Experience
- Experience using telemarketing to convert and cultivate prospective donors.
- Understanding of HTML and other coding languages.
- Experience of, or a passionate interest in, the charity sector and the drive to mobilise supporters to stand with refugees.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (or pro-rata for part time).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Hybrid and Flexible Working.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme.
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: Midnight, Tuesday 24th September.
Interviews date: w/c 30th September.
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us on the email address on our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
The client requests no contact from agencies or media sales.
This role is offered as office, hybrid or homeworking, and with hours above 28 per week on a flexible basis adapting to your needs.
In this role you will captivate our supporters, inspiring them to contribute to our vision to see an end to UK poverty! Through creative and efficient management of fundraising programmes and projects, you will play your part in increasing engagement and income.
We have an incredible 28,000 regular givers, our Life Changers, who make possible all the incredible work that churches do to free our clients from debt! As the Regular Giving Lead, you will develop a strategy to grow the number of Life Changers by finding new audiences and creating innovative products to reach them. You will make effective use of data, and testing, learning, and evaluating your ideas.
You will work alongside other members of the Supporter Development team which delivers direct mail appeals, digital engagement, supporter journeys, partnership opportunities, church fundraising, and other creative and effective means of engagement. As part of the Supporter Development team, you will collaborate with colleagues to sharpen and support all of our projects so that we can achieve the best results.
If you’re excited about this opportunity, but unsure you have all the experience you need in fundraising, then we can offer you a career track. You can join the team at a junior grade (full time salary minimum £26,664.75) while you are mentored and undertake the Certificate in Fundraising from the Institute of Fundraising, stepping up to the next grade once you have achieved the qualification and experience level.
If you are ready to unleash your passion and skills in a role that will make a difference, we invite you to join our Supporter Development Team. Together, we can create lasting connections with our supporters and drive sustainable growth to support our mission. Apply now and start making a difference!
We will be pleased to discuss this with you if you would like any further information about this. Please contact our recruitment team
Job Description
Context
The Fundraising Department exists to grow and deepen productive relationships with our amazing supporters. We are driven to raise the money and partnerships needed to deliver CAP’s vision to see transformed lives, thriving churches and an end to UK poverty. The Supporter Development team is made up of the Fundraising and Engagement Leads and Officer, and is led by the Supporter Development Manager. The team works alongside our Supporter Care and Connection teams, and Communications Department to deliver a fantastic and rewarding supporter experience. The team’s scope includes regular giving income, appeals, legacies, fundraising events, festivals, sponsored events, supporter campaigning and supporter experience. We have incredible and committed supporters including over 28,000 Life Changers, who give to us on a monthly basis.
Purpose
The Fundraising & Engagement Leads plan and deliver a portfolio of programmes and projects aimed at growing income and deepening relationships with our supporters. The Fundraising and Engagement Leads has strategic ownership for key areas of fundraising. They work with the Supporter Development Manager to set strategic direction for that area, creating annual plans that will deliver our objectives and key results, and monitoring and evaluating results. They work cross organisationally, creating strategies and projects that align with CAPs vision and integrated messaging. They manage projects from briefing and ideation, creation and delivery, to monitoring and evaluation, maintaining productive and professional cross-organisational working relationships. They contribute to the team’s annual planning cycle and engage critically and collaboratively with each other to strengthen and align every area of our work.
Although there is flexibility within the work plan of the team, this role will be focused on giving excellent supporter care to our 28,000 regular givers, and finding creative ways to inspire and engage new supporters to do so.
Passion
Our supporters are more than donors, they are a crucial part of the work we do. We are passionate about ensuring our supporters feel connected, engaged, inspired and committed to tackling poverty in the UK through CAP. We want to give our supporters the best experience of Christians Against Poverty.
Personality
Reports to Supporter Development Manager
We are highly driven, passionate, strategic, fun, collaborative, adaptable, visionary and professional.
Responsibilities
Accountabilities:
-
Collaborate with the Supporter Development Team to deliver on our core goals, and contribute expertise to sharpen all areas of our work.
-
Lead on regular giving for our department by developing strategy and ensuring effective delivery within the allocated budget.
-
Project manage creative and innovative campaigns that inspire new and existing audiences to give monthly to CAP.
-
Collaborate with the team to deliver excellent supporter care for our 28,000 Life changers by leading on our supporter magazine and monthly giving direct mails.
-
Work effectively across teams and departments to ensure strategic alignment and effective campaigns that run efficiently, to schedule and on budget.
-
Collaborate with Supporter Retention Lead and other fundraising teams to design and develop supporter journeys that deepen existing relationships.
-
Review and analyse campaigns, using insights to implement learning and make recommendations for future strategy.
-
Develop relationships and negotiate contracts with external partners and agencies to help us deliver our fundraising plans.
-
Responsible for developing understanding of our supporters and target audience.
-
Contribute to team strategic thinking and creation of annual plans and targets.
-
Responsible for keeping up to date with current trends in fundraising and using that learning and insight to planning and projects.
-
Collaborate with the team to make sure every piece of content provides an incredible supporter experience.
-
Be prepared to support internal teams working on key campaigns, out of hours when necessary. For example joining the Supporter Connection Team to do some outbound calling to drive event attendance.
-
On rare occasions you may be required to attend supporter events on behalf of CAP.
Strategic Lead Accountabilities:
These are the accountabilities that CAP expects from someone taking up a strategic role:
-
Strategy development. Uses their expertise to develop strategy for their whole department or a number of departments, usually in collaboration with a Director or Head.
-
Strategy enablement. Uses their expertise to implement organisation-wide strategies that deliver on our strategic aims (e.g. project management, data protection, recruitment).
-
Influence. Demonstrates people management or leadership skill in a matrixed organisation.
-
Organisational awareness. Understands the wider organisation and how their work connects with other things happening around CAP.
-
Self-leadership. Able to work with individual accountability and autonomy over deadlines, as is the case with most strategic lead work.
Measurable Outputs:
-
Achieve annual core team goals with contributions from every member
-
Achieve personal annual fundraising targets for each campaign or project
-
Deliver campaigns on time and to brief, including review and analysis.
-
Contribute to the strategic planning for the Supporter Development team and deliver areas of the action plan you are responsible for.
Culture:
-
Clearly live out and embrace the cultural values of CAP.
-
Clearly demonstrate a heart and passion for the charity.
-
Sincere acceptance, understanding and practice of the Christian ethos and purpose of the charity.
Other responsibilities include:
- Being willing to pray with staff and fully engaged with our Christ-centred culture.
-
Encouraging friends, family and other contacts to support the charity through the Life Changer program, and other fundraising initiatives.
-
Attendance at CAP staff conferences.
-
Completing all compulsory CAP training within given timescales.
-
This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
Skills required
Skills/ Abilities:
-
Highly organised and able to manage competing priorities.
-
Consistently meet deadlines.
-
Able to drive and manage campaigns and projects to deliver results.
-
Able to analyse data in order to draw out marketing and supporter engagement insights for project evaluation.
-
A confident and passionate verbal and written communicator who can inspire others.
-
Inquisitive, creative and innovative.
-
A strategic thinker.
-
A great level of organisational awareness.
-
A high level of emotional intelligence.
-
Able to hold a good balance between detail and the 'big picture'.
-
Mature approach to senior level teamwork.
-
Excellent at building strong and collaborative working relationships both internally and with external partners.
-
Able to negotiate well with external partners
-
Able to make well informed decisions.
-
Highly responsible.
Educational requirements
Essential:
-
HND level or equivalent in work experience
Desirable:
-
Certificate in Fundraising or equivalent in a relevant discipline (marketing, communications, project management)
Experience:
Essential:
-
Experience of project management, and managing multiple projects at one time.
-
Experience of having to meet deadlines or targets.
-
Experience of leading and inspiring teams to deliver projects.
-
2 years experience of fundraising, marketing or another transferable discipline.
Desirable:
-
Experience in regular giving fundraising and supporter care.
-
Experience of managing fundraising or marketing campaigns.
-
Experience of managing budgets for projects and campaigns.
-
Creating and implementing strategic plans.
Safeguarding
All adults working in, or on behalf of the CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes a responsibility to ensure a safe environment in which CAP Services can be delivered, and identify children and adults where there may be safeguarding concerns and to follow the CAP Safeguarding Policy in addressing any concerns appropriately.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 9 October 2024
Ref 6773
We're looking for a Shop Manager with a passion for sustainable fashion to join our team in Bath!
We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Role
Located in Bath, this is a busy shop in a brilliant location, with a vibrant community! Our shop is in the Artisan quarter of Bath, which is full of eclectic & characterful independent's offering everything from vintage clothes to designer homewares, along with contemporary bars & restaurant's.
As Shop Manager, you'll be leading the volunteer team, as well as focusing on further recruitment to grow our volunteer team and building strong connections within the local community to ensure the shop's continued success.
About You
- You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.
- Proven experience leading and motivating teams, ideally having managed volunteers, or a staff team previously.
- A strong understanding of what good looks like in a busy and fast paced customer driven environment, ideally with some experience within Retail or a clear passion for sustainable fashion and knowledge of products and trends.
- A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it.
- Previous charity retail experience is ideal, but not essential. If you have transferable leadership skills or experience managing a team in other settings and are looking for a new challenge, we'd love to hear from you!
In no more than 300 words, please provide an example of a time when you used your leadership skills to motivate and engage a team to deliver outstanding customer service and exceed operational targets/KPI's?
To learn more about the position, please review the How Our Shops Operate and Job Description on our website.
Ways of Working: On-site – this role will be based in the Bath shop. We're looking for someone able to work 4 days (28 hours) per week to include some weekend working.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
About the Role
This new role within the Operations Directorate will manage our existing portfolio of national skills competitions, work with the wider team and network to develop our offering to ensure we are aligned with the UK economic priorities. You will have experience of the technical and vocational education and training or apprenticeship systems, be proactive and able to engage with a range of stakeholders.
Role purpose
The purpose of this role is to manage relationships with key stakeholders to ensure the national competition programme is delivered to a high standard, ensuring a collaborative approach to its development and delivery, in partnership with education and industry
Key tasks and responsibilities:
1. Management of a portfolio of national skills competitions across a range of industry sectors:
Develop knowledge and understanding of each competition and their operational needs and requirements, through meetings (one-to-one and group), with competition organising partners (COPs), educators and industry.
• Provide technical and operational advice, guidance, and support on competition delivery to internal teams, partners, and external stakeholders in education and industry.
• Undertake mid-year and annual reviews of competition organising partners (COPs) and continually seek to develop efficient quality procedures.
• Support competition organising partners (COPs) to understand programme requirements and produce key documentation to a consistent high quality and standard, submitted to agreed timeframes
2. Management of all contracts and processes associated with WorldSkills UK’s network of competition organising partners (COP’s):
Implement the competitions organising partner (COP) quality assurance and continuous improvement model and monitoring framework, to ensure the programme runs effectively through contract compliance and that key milestones are met and risks are mitigated.
• Quality assure and sign off key competition deliverables and milestones, reporting and tracking progress on centralised monitoring systems.
• Carry out monthly catch up and bi-annual reviews of competition organising partners (COPs) and support them to continually improve programme delivery resulting in a high-quality, innovative competitions and a positive competitor experience. Page 7 of 10
• Provide development support to delivery partners to raise the standard and quality of competitions delivered within their footprint, in collaboration with the Quality and Standards team. This also includes organising sector-based cluster meetings for competition organising partners to foster greater collaboration and collect, synthesise and exchange information and best practice pertinent to their particular industry or sector.
• Ensure monitoring and reporting systems are accurate and kept up to date.
• Work with the Corporate Partnerships team to manage competitions funded through an investment model.
3. Support the development of new skills competitions:
• Review, assess and implement initiatives that create future-proof skills competitions that are sustainable, responsive to employer needs and provide greater alignment to UK economic priorities.
4. Project management:
• Take ownership of allocated projects within the Operations directorate ensuring all deviations from targets (time, money, people etc.) are identified and addressed at the earliest possible stage.
• Effectively coordinate resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget, and meet the required specification(s)/objective(s).
5. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the National Competitions team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• Project management or education related qualification and/or relevant experience [E].
• Experience of contract managing complex projects and programmes in the publicly funded sector [E].
• Experience of working within technical and vocational education and training and apprenticeships systems [E].
• Proven track record of multi-stakeholder and relationship management [E].
• Experience, knowledge and skills within education quality frameworks, industry standards or awarding body [E].
• Experience of delivering to challenging timelines against multiple, occasionally conflicting, priorities and delivering to time, budget and quality [E].
• Experience of managing successful teams and/or learners’ outcomes in professional and technical education [D].
Knowledge and skills:
• Strong analytical, problem solving and critical thinking skills [E].
• Skilled in managing multiple projects with a wide range of stakeholders, overseeing activities through effective prioritisation, planning and resource management [E].
• Excellent interpersonal and communications skills to build strong relations with delivery partners and TVET stakeholders in the UK [E].
• Proactive, creative self-starter able to prioritise to operate in a fast-paced environment, largely unsupervised and able to deliver to deadlines [E].
• Ability to lead and manage an external network of stakeholders to include individuals, providers, and employers [E].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Able to think creatively and solve problems [E].
• Possess a strong work ethic and desire to achieve results [E].
• Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Responsive and proactive with a can-do attitude [E].
• Enthusiastic and able to motivate others [E].
• Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
This role is offered as office, hybrid or remote working for the right candidate, and with hours above 28 per week on a flexible basis adapting to your needs. CAP is proud to offer 2 mental health days and 5 emergency caring days per year, in addition to A/L, enabling you to care for yourself and the people you love.
In this role you will captivate our supporters, inspiring them to contribute to our vision to see an end to UK poverty! Through creative and efficient management of fundraising programmes and projects you will play your part in increasing engagement and income.
We have an incredible 28,000 regular givers, our Life Changers, who make possible all the incredible work that churches do to free our clients from debt! As the Regular Giving Lead you will develop a strategy to grow the number of Life Changers by finding new audiences and creating innovative products to reach them. You will make effective use of data, and testing, learning, and evaluating your ideas.
You will work alongside other members of the Supporter Development team which delivers direct mail appeals, digital engagement, supporter journeys, partnership opportunities, church fundraising, and other creative and effective means of engagement. As part of the Supporter Development team you will collaborate with colleagues to sharpen and support all of our projects so that we can achieve the best results.
If you’re excited about this opportunity, but unsure you have all the experience you need in fundraising, then we can offer you a career track. You can join the team at a junior grade (minimum full time salary £26,664.75) while you are mentored and undertake the Certificate in Fundraising from the Institute of Fundraising, stepping up to the next grade once you have achieved the qualification and experience level.
If you are ready to unleash your passion and skills in a role that will make a difference, we invite you to join our Supporter Development Team. Together, we can create lasting connections with our supporters and drive sustainable growth to support our mission. Apply now and start making a difference!
We will be pleased to discuss this with you if you would like any further information about this.
The client requests no contact from agencies or media sales.