Full-time jobs
At Citizens Advice Westminster, you will be part of a mission-driven organisation that empowers local residents through expert advice, advocacy, and education. As an Advice Manager, you will play a pivotal role in shaping the delivery of high-quality, multi-channel advice services, assuring that the most vulnerable members of our community receive the support they need and when they need it the most.
Your work will directly contribute to improving lives across Westminster, helping clients navigate complex issues such as debt, housing, benefits, and immigration. You will be a trusted leader, technical expert, and mentor, driving excellence in service delivery and championing continuous improvement.
You will manage outreach sessions, supervise advisers, and take ownership of debt casework and technical quality. From coaching and mentoring to shaping service innovation.
You will manage your own team, oversee outreach sessions, and lead on debt casework with full responsibility for quality assurance, performance metrics, and client outcomes. As a specialist in debt supervision and casework, you will:
- Deliver expert advice to vulnerable clients
- Provide technical supervision and case checking to uphold AQS standards
- Lead training and coaching in debt-related areas
- Consult with partners and stakeholders to enhance service delivery
- Monitor and communicate key policy developments in the debt advice landscape
We offer more than a competitive salary and a fulfilling career in a values-led organisation. Our benefits include annual season ticket loans, career breaks, and a deep commitment to your ongoing development. Whether you are honing your expertise in casework or growing into a leadership role in policy and campaigning, you will find room to stretch and thrive.
You will be part of a warm, inclusive team culture where collaboration is encouraged, opinions are respected, and every voice matters. We also offer flexible working arrangements, including the opportunity to work from home several days a week.
If you are ready to be a part of this community organisation offering a vital service to people who need our help, then click apply and complete the application process, demonstrating how you meet the competencies in the Person Specification in your supporting statement. Please note we expect employees to spend 50% to 60% of their working time at the office or in outreach location.
Citizens Advice Westminster value diversity, promote equality and challenge discrimination. We strongly encourage applicants from all parts of society and believe that diversity is what makes us the leaders in what we do. Please help us by completing the Diversity Monitoring Form.
About the role:
Our Women’s Respite is a vital service that provides safety, stability, and support for women with complex needs – from those escaping domestic abuse to those facing homelessness, mental health challenges, substance use, and trauma.
As a Specialist Complex Needs Worker, you will play a pivotal role in transforming the lives of women who have experienced violence against women and girls (VAWG). Working within our accommodation service, you will support clients facing multiple disadvantage, ranging from complex needs to medium and lower levels of support, always tailoring your approach to each individual. This is a role where gender-informed and trauma-informed practice is at the heart of everything you do, ensuring that each client is met with understanding, dignity and a pathway towards safety and stability. You will work closely with external partners and attend multi-agency forums such as MARAC, helping to reduce harm, open up opportunities and ensure every woman feels safe enough to take their next step forward.
Your days will be as varied as they are impactful, one moment you may be facilitating a conversation to encourage engagement in training or education, the next you could be connecting someone with specialist mental health or substance use services, arranging access to primary healthcare or building confidence through meaningful activities within the hostel. Every interaction is an opportunity to empower clients to sustain their accommodation, improve wellbeing, strengthen community connections and move towards independence.
About you:
- Experience supporting women with complex needs, including those who have experienced VAWG, homelessness, mental health issues, or substance use.
- A person-centred approach, using harm minimisation and recovery principles.
- Creativity, flexibility, and resilience in engaging clients who may be hard to reach.
- Strong teamwork skills and the ability to work in a fast-paced, dynamic environment.
*For genuine occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 21st September at midnight
Interview date: Tuesday 30th September online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
35 hours per week
Teddington, London Borough of Richmond
Ruils is run by, and for, disabled people. We exist to remove the barriers that prevent disabled people from living independent lives. Our vision is a society where all individuals have choice and control to live independently. We provide information, advice, advocacy, befriending and activities to our clients and their families.
We work with the Richmond General Practice Alliance (RGPA) and our local Primary Care Networks to deliver personalised care services: Social Prescribing and Proactive Anticipatory Care (PAC). This allows GPs and other health care professionals to refer patients to a Link Worker or Care Coordinator, who can work with the individual and connect them with services and activities in their community. We have a team of 15 Link Workers and Care Coordinators spread throughout the borough and in this role you will lead and manage the team.
The NHS Plan also highlighted the need to focus on the prevention of long-term conditions and reduce health inequalities faced by sections of society. You will also lead the delivery of ‘Health in Your Hands’ and a Community Health and Wellbeing Programme, which focuses on targeting localities that are facing health inequalities due to high levels of social deprivation.
You may currently be:
- Social Prescribing Link Worker looking for career progression
- Working in the voluntary sector and looking for career progression into a management role
- An allied professional with knowledge of personalised care services
- An experienced manager looking for a new opportunity in the field of health and social care.
Duties and Responsibilities:
- Leading and motivating a team of professionals with differing skills and experience to deliver high quality services meeting Key Performance Indicators.
- Being a key member of the Charity’s leadership team able to consider and discuss the wider aspects of the charity outside of your own direct responsibilities.
- Working with the RGPA contract manager and the CEO to set and monitor targets for each project/service and identifying and resolving any issues that arise.
- Strong project management skills – able to set up projects, processes and communicate these clearly to the wider team.
- Creating coherent and comprehensive reports for stakeholders by analysing and collating data from different sources.
- Working on your own initiative and with minimum day to day supervision to achieve agreed goals and targets.
- Attending meetings and events, communicating effectively with a variety of individuals including health professionals and other organisations in the voluntary sector.
- Being responsible for the recruitment, selection, induction and training of new permanent or temporary staff.
What we can offer you:
- A vibrant and interesting work environment – every day is different
- An experienced and supportive leadership team
- Training and development opportunities
- Flexible working
- Kind and caring colleagues who work as a team
- A cycle to work scheme
- An employee assistance programme (EAP)
We operate a Guaranteed Interview Scheme; we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.
To apply for the role, please send your CV and covering letter outlining how you meet the key requirements for the role (as outlined above). If you would like a full Job Description to aid your application, please request this, as detailed in 'How to Apply'.
Closing date: 23rd September 2025.
Face-to-face interviews will take place during the week commencing 29th September 2025.
Our mission is to provide a range of services and activities to enable individuals to be independent and to live life to the full.

Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking a compassionate and dynamic Service Manager to lead our Help at Home programme across Cambridgeshire. You will oversee service delivery, manage a team of staff and volunteers, and ensure high-quality support for clients transitioning from hospital, or coping with illness at home.
About Us
Care Network Cambridgeshire is a trusted, local charity dedicated to helping people stay healthy, independent, and connected within their communities. We support individuals across the entire county, empowering them to live fulfilling lives at home and in their neighbourhoods. Our Help at Home service provides free, short-term practical and emotional support to adults who are being discharged from hospital or are experiencing challenges at home. We work closely with volunteers, health professionals, and community partners to ensure timely, person-centred care that prevents hospital readmissions and promotes wellbeing.
Key Responsibilities
• Lead and manage the Help at Home service across multiple districts
• Supervise and support staff and volunteers to deliver client-centred care
• Maintain strong relationships with NHS discharge teams, social care professionals, and community organisations
• Monitor service performance, outcomes, and reporting using our CRM and other systems
• Promote the service to potential clients, referrers and stakeholders
• Ensure compliance with safeguarding, data protection, and health and safety policies
• Contribute to service development, innovation, and funding proposals
What We’re Looking For
You will be a confident leader with a background in health, social care, or community services. You will bring:
• Proven experience in service management or coordination
• Strong interpersonal and organisational skills
• A passion for supporting vulnerable adults and promoting independence
• Ability to work collaboratively and flexibly across teams and locations
• Knowledge of safeguarding, equality, and data protection standards
Why Join Us?
• Make a meaningful difference in people’s lives every day
• Be part of a supportive, values-driven team
• Flexible working arrangements
• Opportunities for professional development
Apply
If you think we’re a fit for each other, please send a letter explaining your interest in the role and how you meet the criteria set out in our person specification, along with your CV by 09:00hrs Monday 22nd September.
We are a Disability Confident 'Committed' employer, please make us aware of any reasonable adjustments needed as soon as possible to allow you to apply
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support workers to join our Homelessness and Complex needs Service located in Brent.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Support Worker will help to enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
The shift pattern of the role consist of: 40 hours 1 x scattered site 2 x Pound Lane Shift pro-rota 7.30-3.30 and 1.30 -9.30 shift pattern with weekends included.
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Oversee the daily running of the service ensuring all health and safety responsibilities are met
* Raise safeguarding alerts and complete incident reports within specified timeframe
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available
* Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards
* Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team.
* Develop and maintain links with all key agencies and service providers in the local community
* Empower customers to ensure they receive the service and benefits they are entitled to
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
? Approachable and open behaviour
? Prefers working as part of a group or team
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
? Has a practical and logical mind and is naturally well organised
? Thrives on change and enjoys dynamic diverse environments
? Is confident with high levels of self-esteem
? Is respectful, articulate and sensitive in style of communication
What you'll bring:
Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Description
We're looking for 4 kind, compassionate and resilient Support Workers to join our Young People Service in Bracknell.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
The working hours for this position are from 8:00 AM to 4:00 PM and from 1:30 PM to 9:30 PM, with the same shifts applying on weekends.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
- NVQ Level 2 or equivalent experience in the social care/charity sector
Desirable:
- Experience working with young people
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Support workers to join our Young People Service located in Tower Hamlets.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Campbell Road Young Peoples service provides support and housing for 37 young people in Tower Hamlets that are either leaving care of affected by youth homelessness.
What you'll do:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
- Passionate about improving outcomes for young people from a range of backgrounds
- Confident to assess and manage risks associated with our customers, with an attitude of positive risk taking
- Highly competent in advocating for young people, working with other professionals to get the best outcomes
What you'll bring:
Desirable:
- Experience working with young people
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
We are looking to recruit a professional and experienced Project Manager to join our long running Housing Related support service in North East Lincolnshire. Working alongside a team of support workers, and the Mental Health Operations Manager, you will ensure the service provides flexible and bespoke, outcome-focused support packages to vulnerable single people, couples and families and expectant mothers over the age of sixteen to maintain their accommodation independently or who require HRS to access accommodation.
You will offer support the Operations Manager to line manage a staff team to ensure that they are working to meet service user goals and aspirations. You will also undertake a range of holistic assessments. You will work in a strength based way to understand service user needs, and risk, creating support plans and accurate records on our ECCO system.
You will have an eye for quality and a high level of empathy. You will promote a positive culture in our service and work to ensure that our service users meet their potential.
Vacancy Reference Number: 81793
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme.
Creative Support is a not for profit provider of person centered care and support





The client requests no contact from agencies or media sales.
Job title: ISC - Avon and Gloucestershire
Reports to: Immediate Support and Debrief Manager
Location: Home working with regular travel throughout the area
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
In January 2024 we launched phase one, of the ten-phase expansion, into the bordering counties of England and Wales, namely; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Avon and Somerset. In July 2025, we plan to launch phase two of the expansion and will continue to roll out support in the coming years across the whole of England.
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing services including counselling, complementary therapies, play therapy, coffee mornings, support events and a respite cottage.
As we continue to expand our services across England the successful candidate will play a central role in the ongoing development of our relationships with stakeholders. Initiative and drive play an integral part of ensuring our professional stakeholders remain engaged and champion our service to those we support. The post holder will provide immediate and ongoing emotional and practical support to families, friends, witnesses and professionals affected by the sudden death of a child or young adult.
Main duties:
Service:
- To initiate immediate support for a caseload of families whose children and young people aged 0- 25 have died suddenly and unexpectedly across the county you reside in and bordering counties
- To contact all families within 24-48 hours of the referrals by telephone
- Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction
- Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
- To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
- To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity from the county you reside in and bordering counties
- To liaise with other professionals working alongside the family to provide a holistic and multiagency approach to support
- Attend relevant forums within the area
- To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, the services we offer, ho to refer into the charity and bereavement awareness
- To ensure families have been offered a memory box and coordinate these when required
- Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
- To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
- Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
- To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
- To signpost and/or refer to other agencies as required that can provide support as needed
- Cover members of the support team for annual leave and/or sickness
- To travel to attend in-person team meetings and in-person training as required
- To travel to in-person events as required
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Salary: Starting salary of £26,500 per annum, with the opportunity for an increase through the appraisal structure.
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: This post is predominantly home based, with regular travel across the areas you will be covering and some travel to our Head Office in South Wales.
Additional benefits for our employees:
- An 'Employee Assistance Programme, ' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: 26th September 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.
Employment Consultant
We are seeking a motivated Employment Consultant to support people leaving prison into meaningful work by building strong relationships with candidates, employers and partner organisations.
Position: Employment Consultant
Location: Birmingham (office-based in Digbeth at least 3 days a week, with weekly prison visits)
Salary: £30,000 – £34,000 per annum
Hours: Full time, 37.5 hours per week
Contract: Permanent
Closing date: 5pm, 22 September 2025
About the Role
This role sits at the heart of an innovative peer-led employment programme that helps people rebuild their lives after prison. You will work closely with candidates both before and after release, supporting their transition into the community and into paid work. Key responsibilities include:
- Identifying candidates approaching release who are seeking employment
- Building strong relationships with candidates to understand and help address barriers to work, such as ID, banking and family contacts
- Supporting individuals through release and into the community with regular check-ins
- Building and maintaining relationships with prison staff and other stakeholders
- Organising monthly job surgeries both in prison and in the community
- Connecting with local and national employers, advocating for candidates and promoting their skills
- Collaborating with probation services, local authorities and third sector organisations
- Logging candidate progress using a CRM system
About You
We are looking for someone who is empathetic, resilient and proactive. You will bring excellent communication skills, a genuine commitment to inclusion, and the ability to build strong relationships across different sectors. Essential qualities include:
- Confident and comfortable working in prison environments (security clearance required)
- Empathetic, non-judgemental and an excellent listener
- Awareness of the barriers faced by people with convictions, with a commitment to helping overcome them
- Strong interpersonal skills – able to connect with everyone from candidates to CEOs
- Organised, IT-savvy and confident with record-keeping
- Strong written skills, able to prepare CVs and disclosure statements
Experience in recruitment, case management or related work would be an advantage but is not essential. A driving licence and access to a car is required for prison visits (expenses covered).
About the Programme
This is the UK’s first peer-led employment initiative designed to support prison leavers into sustainable work. The programme empowers people with lived experience of the criminal justice system to support others, creating opportunities that reduce reoffending and change lives for good. You’ll be joining a supportive, passionate and diverse team committed to making a real difference.
In Return
- Salary £30,000 – £34,000 per annum
- Flexible working with 1 day remote per week
- Ongoing training and professional development
- The opportunity to make a real impact every day
Application Process
Please submit a CV and 1-page cover letter setting out:
- What skills, experiences and interests you have that fit this role
- Why you want to work with people leaving prison
If you are shortlisted, you will be invited for a formal interview (online or in person) and a short task to show how you think. Finally, you will be asked to pop by the Birmingham office for coffee with the team.
Other roles you may have experience of could include: Caseworker, Resettlement Officer, Employment Adviser, Recruitment Consultant, Probation Case Manager, Support Worker. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Programme Support Coordinator
Are you passionate about inclusion and physical activity? Do you have a flair for organisation, communication, and community engagement? Join us as a Programme Support Coordinator and help support a national movement making physical activity more accessible to people with a learning disability.
About the Role
We are looking for a proactive and organised Programme Support Coordinator to support the delivery of our Sport England funded national programme that empowers people with a learning disability to get active. You will work across 2 key projects:
· Our Active Community – supporting people with a learning disability and their communities to become more active.
· Mencap Active Community – helping to grow, engage and upskill a national network of stakeholders.
This role is ideal for someone passionate about health and wellbeing for people with a learning disability, with strong coordination and communication skills.
Mencap are a Sport England funded system partner, and this role is a full-time fixed term contract until end of March 2027. You will sit within the Active Communities team supporting the Programme Lead, Network Development Partner and 5 Community Partners.
What You Will Be Doing
· Liaise with Community Partners and support them with their Our Active Community workload. Tasks will vary but could involve asset mapping, attending forums, writing up meeting notes, creating Easy Read documents, and compiling newsletters.
· Liaise with the Network Development Partner to organise and support national forums, webinars, and learning events to share best practice and amplify lived experience.
· Support with our online platforms for Mencap Active Community, signing up stakeholders and keeping content up to date and engaging. This will include the development of inclusive resources, toolkits, and communications for national distribution.
· Provide coordination support for the delivery of our Learning Disability and Sport workshop in terms of bookings, liaising with tutors, co-trainers, attendees and capturing impact.
· Lead on our communications plan by creating content and promoting our work both internally and externally across various communication channels.
· Monitor our sports inbox and respond to general enquiry emails.
· Support monitoring, evaluation, and reporting processes, including data analysis, capturing learnings and creating case studies.
· Support the team with other responsibilities relevant to the role that may not be listed above.
What We Are Looking For
· Experience of supporting projects in community, health, physical activity, or disability settings.
· Understanding of the barriers people with a learning disability face in accessing physical activity.
· Excellent communication and interpersonal skills.
· Strong organisational and time management abilities.
· Confident using Microsoft Office and online meeting tools.
· Comfortable working by yourself and as part of a remote team.
· Willingness to travel to support our work in communities across England.
You Will Thrive in This Role If You Are
· Passionate about health and wellbeing through physical activity.
· A team player who is adaptable, collaborative, and proactive.
· Comfortable in a dynamic and evolving environment.
How to Apply
If you are organised, proactive and ready to make a difference, we would love to hear from you. Please click 'Apply' now and submit your CV and cover letter, highlighting your relevant skills, experiences and explaining your motivation for applying.
This role closes on 21 September 2025. Interviews will be held on Tuesday 7 October 2025 and will take place via Microsoft Teams.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: TAW-251
Are you a proactive, efficient and influential individual who is passionate about making a difference to disadvantaged people? If so, St Giles Trust has a career-enhancing opportunity for a Trainer Assessor to work on an exciting new partnership project.
About St Giles Trust
A well-established charity that helps ex-offenders and disadvantaged people to move their lives forward, St. Giles Trust offers support to help people overcome any issues that might be holding them back and move forward with their lives in a positive way.
Through our Peer hub based in North Wales you will train people with lived experience, who have faced disadvantage, to become professional advice, guidance and support workers, undertaking assured and accredited advice and guidance training, work placements whilst also receiving professional employment coaching and support.
About this vital role
Through our hub based in Newport we will train women with lived-experience, who have faced disadvantage, to become professional advice, guidance and support workers, undertaking assured and accredited advice and guidance training, work placements whilst also receiving professional employment coaching and support.
Our successful candidate will deliver group and 1 to 1 training sessions at our hub (with occasional delivery at Eastwood Park Women’s prison) and assess the level 3 in Advice and Guidance City and Guilds qualifications to women on work placements across Gwent. You will support learners to complete their training and qualifications and develop individual learning plans whilst also working proactively with the hub team to ensure learners progress and achieve their goals.
To secure this exciting opportunity, you must have:
- A proven track record of providing high quality training to diverse groups of learners.
- Knowledge and understanding of assessing vocational qualifications.
- Support training delivery in Eastwood Park Prison when needed.
- Work in accordance with national and St Giles Trust quality assurance standards.
- Work with learners to produce realistic individual learning plans that are regularly reviewed and updated.
- An understanding of the barriers faced by individuals with complex needs and who have faced disadvantage.
- The ability to apply a creative approach to planning programmes and activities that support the development of learners.
- Excellent communication, interpersonal and organisational abilities, plus impressive attention to detail
- Sympathy with the aims and ethos of St Giles Trust as an organisation
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
For further information, or to apply, please visit our website via the ‘Apply’ button.
Closing date: 9 a.m. on 23 September 2025 Interview Date: 10 October 202
Asesydd Hyfforddwyr
£25,000-£31,000
Bydd y cyflog yn dibynnu ar brofiad a pherfformiad yn y gorffennol.
Amser Llawn – 35 awr yr wythnos – Ystyrir trefniadau gweithio oriau hyblyg
Contract am Gyfnod Penodol tan 31/05/2026
Casnewydd
Cyf: TAW-251
A ydych chi'n unigolyn rhagweithiol, effeithiol a dylanwadol sy'n ymroddedig ynghylch gwneud gwahaniaeth i bobl ddifreintiedig? Os felly, mae Ymddiriedolaeth St. Giles yn cynnig cyfle i wella gyrfa ar gyfer Asesydd Hyfforddwyr a fydd yn gweithio i ddatblygu prosiect partneriaeth newydd cyffrous.
Ynghylch Ymddiriedolaeth St Giles
Mae Ymddiriedolaeth St. Giles yn elusen sefydledig sy'n helpu cyn-droseddwyr a phobl sydd dan anfantais i wella eu bywydau, ac mae’n cynnig cymorth i helpu pobl i oresgyn unrhyw broblemau a allai fod yn eu hatal rhag gwneud cynnydd a bwrw ymlaen â'u bywydau mewn ffordd gadarnhaol.
Drwy ein hwb Cymheiriaid yng Ngogledd Cymru, byddwch yn hyfforddi pobl sydd â phrofiadau bywyd ac sydd wedi profi anfantais i ddod yn weithwyr cyngor, arweiniad a chymorth proffesiynol, gan ymgymryd â hyfforddiant gwarantedig ac achrededig ynghylch cynnig cyngor ac arweiniad. Byddant hefyd yn cyfranogi mewn lleoliadau gwaith ac yn cael sesiynau cymell a hyfforddiant proffesiynol ynghylch cyflogaeth.
Ynghylch y rôl allweddol hon
Drwy ein hwb yng Nghasnewydd, byddwn yn hyfforddi pobl sydd â phrofiad bywyd ac sydd wedi profi anfantais i ddod yn weithwyr cyngor, arweiniad a chymorth proffesiynol, gan ymgymryd â hyfforddiant gwarantedig ac achrededig ynghylch cynnig cyngor ac arweiniad. Byddant hefyd yn cyfranogi mewn lleoliadau gwaith ac yn cael sesiynau cymell a hyfforddiant proffesiynol ynghylch cyflogaeth.
Bydd ein hymgeisydd llwyddiannus yn cyflwyno sesiynau hyfforddiant ar gyfer grwpiau ac unigolion yn ein canolfan (caiff y sesiynau eu cynnal yn achlysurol hefyd yng ngharchar menywod Eastwood Park) ac yn asesu cymwysterau lefel 3 City and Guilds mewn Cyngor ac Arweiniad i fenywod a fydd yn cyfranogi mewn lleoliadau gwaith ledled Gwent. Byddwch yn cynorthwyo dysgwyr i gwblhau eu hyfforddiant a'u cymwysterau a datblygu cynlluniau dysgu ar gyfer unigolion gan gydweithio'n rhagweithiol hefyd â thîm yr hwb i sicrhau bod dysgwyr yn gwneud cynnydd ac yn cyflawni eu nodau.
I sicrhau'r cyfle cyffrous hwn, rhaid bod gennych:
• Fod â hanes llwyddiannus o ddarparu hyfforddiant o ansawdd uchel i grwpiau amrywiol o ddysgwyr.
• Meddu ar wybodaeth am ddulliau asesu cymwysterau galwedigaethol a dirnadaeth o hynny.
• Gallu cynorthwyo i ddarparu hyfforddiant yng Ngharchar Eastwood Park pan fo angen.
• Gallu weithio yn unol â safonau sicrhau ansawdd cenedlaethol a rhai Ymddiriedolaeth St Giles.
• Gallu gweithio gyda dysgwyr i lunio cynlluniau dysgu realistig ar gyfer unigolion a gânt eu hadolygu a'u diweddaru'n rheolaidd.
• Gallu dirnad y rhwystrau y mae unigolion ag anghenion cymhleth ac sydd wedi wynebu anfantais yn eu hwynebu.
• Gallu defnyddio dull creadigol i gynllunio rhaglenni a gweithgareddau sy'n cynorthwyo dysgwyr i ddatblygu.
• Galluoedd cyfathrebu, rhyngbersonol a threfnu gwych, a sylw i fanylion trawiadol
• Cefnogol i nodau ac ethos Ymddiriedolaeth St Giles fel sefydliad
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, mynediad i oruchwyliaeth glinigol, benthyciad tocyn teithio tymor a llawer mwy.
Rydym yn gyflogwr ecwiti a chynhwysol. Rydym yn croesawu pob cais, ac yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n uniaethu fel anabl, niwro-eang, neu niwro-amrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gweld gwerth yn effaith grymusol ac addysgiadol y gall pob profiad bywyd ac amrywiaeth o ran meddylfryd eu cynnig i'r sefydliad..
Bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag hon.
Dyddiad cau: 9am ar 23 Medi 2025 Dyddiad y Cyfweliad: 10 Hydref 2025.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Lead change. Tackle poverty. Build community.
East Durham Trust is looking for a visionary and dynamic Chief Executive Officer to lead our organisation into the next chapter.
We are the flagship voluntary and community sector organisation for East Durham – one of the UK’s most disadvantaged communities – and we exist to fight poverty, support vulnerable people, and empower local residents to thrive.
In 2025, our work spans:
- Crisis Support Services – providing emergency food and energy support and tackling the root causes of poverty.
- Information, Advice, and Guidance Services – including community-based advice support and the East Durham Debt centre working in collaborative community and VCSE partnerships
- Community Energy Initiatives – including PowerED (Power East Durham), Horden Heat and Energising East Durham, a 5-year programme driving forward local renewable energy solutions and fuel poverty reduction.
- No More Nowt – an Arts Council England funded programme bringing cultural opportunities to local people.
- Volunteering and Social Action Programmes – engaging and supporting a network of volunteers to strengthen local communities. Including a range of community-based services and opportunities.
- Community House – providing managed workspace, community hub facilities, and hosting co-located partner organisations.
- Other targeted projects funded by national, regional, and local funders.
About the role
As CEO, you’ll provide strategic leadership and vision, ensuring the Trust remains financially sustainable, digitally equipped, and impactful in addressing the challenges our communities face.
You will:
- Inspire and lead our staff and volunteers.
- Drive forward income generation and financial stability (we use Xero).
- Oversee effective service delivery, using digital referral systems and our Charity Log CRM to measure and grow impact.
- Represent East Durham Trust with funders, policymakers, partners, and the media.
- Lead innovation and ensure our work remains rooted in the needs of local people.
About you
We’re looking for a leader who combines passion with professionalism. You’ll bring:
- Senior leadership experience in the voluntary, community or social sector.
- A track record in securing funding and leading organisational growth.
- Strong financial management skills, with experience of digital systems.
- Outstanding communication and partnership-building skills.
- A deep commitment to tackling poverty and inequality.
Why join us?
This is a unique opportunity to lead a respected community anchor organisation with a national profile and a local heart. You’ll be part of shaping solutions to the cost-of-living crisis, fuel poverty, and social disadvantage – while ensuring local people have a strong voice and real opportunities.
Apply now and help us power change in East Durham.
For an informal discussion about the role, please contact Chair of Trustees
Closing Date: 6th October 2025
Interviews Week Commencing: 13th October 2025
East Durham Trust is a flagship VCSE anchor organisation for the East Durham Coast.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
The Partnerships team is looking for a new member to join our team. You will be working with a variety of major trusts, foundations and statutory sources. This is an exciting opportunity that will enable you to develop your fundraising experience and skills whilst helping us to develop and deliver new initiatives.
Hybrid working with ability to travel to Twickenham Office and our Homes in High Wycombe, Solihull, Surbiton and Worthing.
You will be joining a values-led organisation working within our dedicated fundraising & marketing department. We are passionate about making a difference to the lives of the people we care for and ensuring they receive the care they need to live life to the full. We value our team and provide excellent training and benefits.
Purpose of the role
1. To generate funds from major trusts, foundations and statutory sources
2. Leading support for this area of fundraising for our Worthing Home
3. Contribute to overall mission to support veterans and their partners living with disabilities or dementia.
Income generation
• Research, identify, and secure income from major and local trusts, foundations and statutory sources that align with our organisational priorities.
• Write compelling and persuasive funding applications, ensuring all required information is accurate and wellpresented.
• Maximise income through both unrestricted and restricted funding opportunities.
• Work closely with the Partnerships Manager to implement the trusts and statutory fundraising strategy effectively.
Donor stewardship and communication
• Provide excellent stewardship to all funders, ensuring reporting and communication requirements are met timely and professionally.
• Maintain and nurture strong relationships with funding organisations and bodies to secure long-term support.
• Collaborate with colleagues to create impact reports and regular updates that bring our work to life
Finance and administration
• Track and report on income progress against targets, ensuring accurate records are maintained in the CRM system (Donorfy).
• Ensure all fundraising activities comply with relevant legislation and guidelines, including GDPR and safeguarding regulations.
• Support the Partnerships Manager with administrative tasks linked to applications, reporting, and compliance.
Other
• Stay informed of changes in statutory and trust fundraising landscapes, sharing insights with the team.
• Contribute to broader fundraising projects as required.
Person specification
Experience of:
• Securing income (five-figure gifts min) from Trusts, foundations and statutory sources.
• Writing successful funding applications with proven income generation.
• Building and maintaining relationships with funders to support long-term income streams.
• Using fundraising CRMs, ideally Donorfy, to track income and manage relationships.
Skills:
• Excellent written and verbal communication skills, with a proven ability to craft compelling applications and impact reports.
• Strong organisational skills, able to manage multiple projects and meet deadlines effectively.
• Self-motivated and proactive, with the ability to work both independently and as part of a team.
• Proficiency in IT, including Teams, Word, Excel, PowerPoint, and online research tools.
Personal characteristics:
• Passionate about supporting veterans and their partners living with disabilities or dementia.
• Enthusiastic, self-starting, and capable of working well independently.
• Collaborative team player who values respect and integrity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Adult Lead Worker service is based at our main hub in Digbeth but provides city-wide support to adults experiencing multiple disadvantage. This service provides flexible, strengths-based advice and support to people aged 18 years plus who experience two or more of substance use, poor mental health, history of repeat homelessness and offending history. Clients may also be serially excluded from services or be at risk of exclusion from mainstream services.
This is a targeted service that aims to build resilience, improve health and wellbeing and move people towards independent living at an early stage, in order to prevent or delay the need for crisis interventions.
The Lead Workers will also act as a community navigator linking the client into local services and activities, ensuring access to and receipt of necessary care and support that will vary for each client.
You will be leading a large team of Lead Workers and report to the Service Manager.
Selection of Service Management duties :-
1. To oversee operational delivery of the Adult Lead Worker Service to ensure that the outcomes are achieved in line with the contract requirements.
2. To manage data capture relating to the contract and ensure effective support plans, case notes and statistical data analysis is available.
3. To assist in regular reporting through a range of statistical data, case studies, client feedback and other routes on a monthly and quarterly basis.
4. Work alongside and in partnership with other services across the city to promote appropriate referrals and joint working to get the best outcomes for clients.
For the full list of Key Tasks, Managerial Responsibilities and Requirements, please see the Job description and Person Specification.
To Challenge and address the systemic causes, and the effects of homelessness in collaboration with our partners


The client requests no contact from agencies or media sales.