Jobs
PURPOSE OF POSITION
This role will be responsible for developing and reviewing organisational standards of support in line with contractual and regulatory standards, leading on quality assurance, performance monitoring, and continuous improvement as well as supporting compliance and regulatory requirements.
To lead on the development of new models of support practice which are person centred and trauma informed, working closely with operational managers, frontline teams, and the Head of Compliance, the post-holder will ensure that services delivered to vulnerable adults are safe, effective, person-centred, compliant, and consistently achieving positive outcomes.
The role will provide strategic oversight of quality and performance data, lead on the interpretation and analysis of operational and compliance information, identify emerging risks and trends, and support leaders to implement improvements. The post-holder will also drive organisational learning, promote consistency in practice across services, and lead the development of a robust framework to capture and embed the resident voice in service delivery and improvement. Enabling residents to have a significant contribution in shaping services and contributing to an inclusive and safe community. In addition, this will support contributing to achieving the social housing consumer standard around transparency, influence and accountability.
RESPONSIBILITIES & ACCOUNTABILITIES
Quality Assurance and Performance Oversight
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Lead the quality assurance function across support services
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Review and analyse and interpret quarterly performance, identifying risks, trends, gaps, and areas of concern, as well as providing solutions
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Provide comprehensive analysis and evidence-based recommendations to operational and senior management teams
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Ensure quality standards are consistently applied across all services
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Monitor service delivery against contractual, regulatory, and organisational standards
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Produce high-quality reports identifying key findings, themes, risks, opportunities, and improvement actions to support strategic and dynamic problem solving, as well as continuous improvement
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Maintain oversight of our Service Improvement Plan and monitor progress against agreed actions and outcomes
Data Analysis and Insight
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Lead on the collection, interpretation, and deep analysis of operational, performance, quality, compliance, and outcome data
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Translate datasets into meaningful insights to support informed decision-making
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Identify emerging trends, performance risks, and opportunities for service enhancement
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Produce executive summaries and reports for senior leadership teams and governance meetings
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Use data to drive continuous improvement and demonstrate service impact
Development of Support Practice
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Be responsible for developing person centred and trauma-informed practice standards for our support services
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Contributing to creating a Psychologically Informed Environment across the organisation
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Develop our reflective practice offer across all services
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Lead on the development and implementation of an accredited programme of independent living skills activities for our residents
Impact and Performance Management/Reporting
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To lead on impact and performance, providing leadership and line management to Impact Specialist
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Lead and facilitate regular KPI and performance review meetings with Frontline Management and services
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Challenge and support managers to understand performance outcomes and develop improvement plans
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Track progress against agreed targets and improvement actions
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Ensure accountability and ownership for quality and performance outcomes across services
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To maintain up to date project management and reporting records
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To write and present regular reports for senior management and external stakeholders/partners, on the development and progress of Quality Assurance.
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To contribute to the updating of InForm to capture performance requirements
Practice Development and Workforce Support
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Design and deliver workshops, quality forums, and learning sessions for frontline staff and managers
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Promote consistency of practice across all services
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Share learning from audits, complaints, incidents, safeguarding concerns, resident feedback, and performance reviews
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Develop resources and tools to support high-quality, person-centred service delivery
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Foster a culture of continuous learning, accountability, and quality improvement
Resident engagement and accountability
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To lead on the development of a programme of resident engagement, empowerment and involvement, which targets resources to build strong, sustainable support services that engage proactively with local communities
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Establish meaningful opportunities for residents to influence service design, delivery, and improvement through expression of voice, listening, connecting and motivating each other; promoting a culture of co-production
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Develop methods for gathering, analysing, and responding to resident feedback
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Ensure resident experiences and outcomes are reflected within quality assurance processes
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Provide leadership and management of Resident Engagement Specialist
General
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To attend internal meetings as and when necessary, for example Directorate, Management and Planning meetings
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To undertake such other duties within the competence of the post holder which may be required from time to time.
Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.
Experience
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Experience supporting rough sleepers and homeless people with complex needs, including mental health, substance use and physical health.
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Experience developing and reviewing quality frameworks, audits, service standards, action plans and improvement processes.
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Experience developing and implementing monitoring, evaluation and learning frameworks.
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Understanding of safeguarding and MARAC processes.
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Experience of reflecting critically upon own practice in order to improve the experience for service users
Skills, knowledge & Abilities
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Strong organisational and project management skills, with confident use of Microsoft Office and digital recording, analysis and reporting systems.
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Strong understanding of issues affecting rough sleepers and homeless people with complex needs, including barriers to accessing services, sustaining accommodation and engaging with support.
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Strong analytical skills, able to interpret performance, safeguarding, complaints, incidents, outcomes and resident feedback data into clear recommendations.
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Strong communication and facilitation skills, including leading workshops, learning sessions, reflective practice and quality forums.
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Ability to produce clear reports, briefings and presentations for managers, senior leaders, commissioners, boards and governance forums.
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Sound knowledge of safeguarding, risk assessment, confidentiality, information governance and professional boundaries when supporting vulnerable adults
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Strong understanding of anti-discriminatory practice.
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Good case-management recording skills, ideally with experience of InForm.
Personal qualities
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Flexible and resilient
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Patient and pro-active
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Personable and energetic
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Self-motivated
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High attention to detail and accuracy
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Commitment to the values of compassion, collaboration, inclusion and growth
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
A little bit about the role
Contract: Part time, 3 days per week (0.6 FTE), permanent (currently funded for 1 year)
Location: Hybrid, minimum 1 day per week in London office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage.
Please note that this role will close at 9am on Monday, 17 August 2026
As our Youth Engagement Worker, you will play a key role in ensuring the voices and experiences of young people help shape Frontline’s work, programmes and influence.
Working closely with the Youth Engagement Manager, you will support the delivery and growth of our youth engagement offer for young people aged 14-25 with experience of social work and children’s services.
This role has been created to support the expansion of our youth engagement work to include young people aged 14-17. While our existing Young People Advisory Board provides valuable retrospective insight from young adults, engaging younger people will help ensure Frontline benefits from the perspectives of those currently experiencing children’s social care services. Their experiences will help us maintain the relevance of our training, strengthen our understanding of the challenges facing young people today, and inform our policy and practice influence.
You will help create safe, inclusive and meaningful opportunities for young people to share their experiences and insights, ensuring these inform social work education,practice, policy and organisational learning.
Working across Frontline and with external partners, you will support participation activities that amplify young people’s voices and contribute to positive systems change for children and families.
Whether facilitating engagement opportunities, supporting the Young People Advisory Board, developing relationships with partners, or capturing learning and impact, you will bring strong organisational skills, sound judgement and a commitment to youth-centred practice to deliver high-quality outcomes for young people and the organisation.
We are looking for someone with:
- Direct experience working with young people aged 14-25, ideally with knowledge of care and social work systems
- The ability to plan and deliver engagement activities that are safe, inclusive and youth-led
- Good safeguarding awareness and confidence handling wellbeing concerns appropriately
- Strong communication skills, comfortable building relationships across teams and managing a varied workload.
Please see the job pack for a full list of responsibilities.
A little bit about you
We are looking for someone with hands-on experience working with young people aged 14-25 and a track record of building trusted relationships with them. You will understand the issues facing care and social work experienced young people, along with the policy landscape shaping children’s social care. You will have practical experience running engagement and facilitation activities, and ideally some familiarity with co-production and youth-led approaches. Background in the social care or youth sector is important, along with solid safeguarding knowledge, and any experience reporting to funders would be a plus.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.
For further information about this role, please contact Kasey Thompson, youth engagement manager (see job pack for contact information).
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
About the role:
At Camden Young Person’s High Support Accommodation Service, nights matter. They can be the point where worry, distress, conflict or risk comes to the surface - and where calm, skilled leadership can make all the difference. As Night Manager, you will lead the overnight service, making sure young people experience safety, consistency and support when they need it most.
You will be the senior operational decision-maker overnight, leading the night team to respond confidently to incidents, safeguarding concerns, missing young people procedures, building safety, visitor access and any actions handed over from the day team. You’ll work with a high level of independence, while knowing when to liaise with the on-call manager, emergency services or wider management team to keep young people, staff and the building safe.
This is also a role about connection. You’ll line manage, support and guide Night Workers, oversee locum or agency staff where needed, and make sure overnight learning, handovers and emerging themes are shared clearly with the Service Manager and wider team. Through trauma informed, strengths-based and psychologically informed practice, you’ll help build a service where night and day support feels joined up, purposeful and ambitious for young people’s futures.
*Please note, this is a night working role.
About you:
- You are calm, confident and steady under pressure, with the judgement to manage risk overnight and know when to escalate.
- You have experience supporting, supervising or leading staff in supported accommodation, youth work, social care, housing or a similar setting.
- You understand the needs, strengths and risks of young people in high support accommodation, including safeguarding, trauma, distress and non-engagement.
- You can create clear structure without losing warmth, building a team culture where staff feel supported, accountable and able to do their best work.
- You communicate clearly and confidently, with strong records, handovers and partnership working that help keep support joined up across day and night.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Tuesday 18th August at midnight
Interview date: Thursday 27th August at SHP Head Office in Kings Cross
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
About the Role
Rough sleeping pathways only work when the system around people moves with urgency, consistency and accountability. This role is about making sure people sleeping rough, or at risk of returning to the streets, are not left waiting, drifting between services, or losing accommodation because barriers have not been gripped quickly enough.
As Outreach Housing Pathway Coordinator, you will work within Camden’s integrated Rough Sleeping and Outreach Hub to help people access and sustain appropriate accommodation. You will hold oversight of where people are in their housing journey, identify what is blocking progress, and work with outreach teams, Navigators, hostels, pathway providers, community safety partners and statutory services to keep plans moving.
You will focus on the points where pathways can break down: delays, exclusions, unsuitable offers, unresolved risks, street activity linked to accommodation, or support needs that have not yet been fully understood or responded to. Through assertive engagement, practical case coordination and strong partnership working, you will help people stabilise their accommodation and reduce the risk of returning to rough sleeping.
Working within Camden’s No Wrong Door model, you will bring grip, judgement and persistence to complex situations, ensuring people experiencing multiple disadvantage receive a response that is joined-up, trauma-informed and focused on lasting routes away from the street. SHP will support you with the training, reflective practice and development opportunities needed to continue building your expertise in this work.
About you:
- You understand that people experiencing rough sleeping are often navigating trauma, exclusion, unmet needs and systems that have not worked for them. You bring patience, persistence and a clear belief that people should not be written off when engagement is difficult.
- You know how homelessness pathways, outreach services and supported accommodation can work together, and you can spot where delays, exclusions or gaps in communication are putting someone’s route away from the street at risk.
- You are confident working with complexity. You can hold risk, need and accountability together, making balanced decisions while keeping people’s safety, dignity and long-term accommodation sustainment at the centre.
- You build relationships that help things move. Whether you are speaking with someone on the street, a hostel, a Navigator, a statutory service or a community safety partner, you communicate clearly, follow through on actions and keep people focused on solutions.
- You bring practical judgement, emotional resilience and a trauma-informed approach to your work, with the ability to stay calm and purposeful when situations are challenging, stuck or urgent.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 16th August at midnight
Interview date: Tuesday 25th August at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Advice Service Manager
Do you have a passion for helping people and a solid understanding of the current welfare benefits system? Do you have excellent Microsoft Excel skills (to efficiently manage, analyse and visualise data)?
We're looking for highly motivated, committed and experienced individual to join the existing Management Team as an Advice Service Manager.
If this sounds like you, then apply today!
Position: Advice Service Manager
Location: Chesterfield or Ilkeston (hybrid mix of home and office working)
Salary: £36,887.00 per annum, pro rata
Hours: Full-Time (37 hours per week)
Contract: Permanent
Closing Date: 31st August 2026
About the Role
In this role you will take the lead on managing assigned advice services, projects and the staff working on these, as well as contributing to the running of the wider organisation and working in collaboration with Service Managers and Supervisors. You will be responsible for monitoring and improving the performance of the services, including oversight of KPIs and quality metrics.
Main areas of responsibility include:
- Service Management
- Performance and Quality
- Stakeholder Engagement and Development
- Data, Reporting, and Compliance
- Staff and Team Leadership
- Training and Development
- Teamwork and Relationships
There is flexibility in this role which allows for some irregular shift patterns and remote or home working where appropriate, as well as travel to the offices when required.
We welcome and encourage applications from people of all backgrounds. The organisation is proud to be a Disability Confident Employer and hold the Derbyshire LGBT+ Rainbow Accreditation.
About You
We are looking for someone with strong and wide-ranging advice knowledge, an understanding of the holistic services offered by the organisation, and the ability to thrive in a fast-paced environment.
The ideal candidates will have:
- Excellent communication skills
- A non-judgemental, empathetic approach to people
- Strong IT and digital skills, with the ability to learn new systems quickly
- Strong, demonstrable Microsoft Excel skills with the ability to efficiently manage, analyse, and visualise data
- A commitment to working to performance targets and KPIs
- A solid understanding of the current welfare benefits system
With experience of:
- Managing, recruiting, motivating, and developing staff.
- Supervising or managing an advice service or project.
- Monitoring and managing performance against quality standards and KPIs.
- Using case management systems and producing performance reports.
- Leading teams, prioritise workloads, and make decisions in a high-demand environment
About the Organisation
Join a local charity that provides free, confidential, independent and impartial advice to everyone across Amber Valley, Chesterfield, Derbyshire Dales, Erewash and High Peak.
This advice can help people find a way forward with their problems, whoever they are, whatever the problem.
What is on offer:
The charity offers a comprehensive benefits package that supports your wellbeing, work-life balance, and professional growth:
- Generous annual leave: 35 days per year (pro rata), including all bank holidays and Christmas
- Buy/sell leave scheme: Flexibility to buy or sell up to one week of leave each year (pro rata)
- Employee Assistance Programme: Includes wellbeing support, free counselling, and lifestyle perks
- Contractual sick pay: depended on length of service
- Long service rewards: Extra leave and gift cards after five years of service and beyond
- Workplace pension: Auto-enrolment into our pension scheme
- Hybrid working: the option to work from home, if it works for you and for the team
Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check and provide proof of Right to Work. Please note that the organisation does not hold a sponsor licence.
Other roles you may have experience of include Welfare, Benefits, Housing, Welfare Advisor, Benefits Advisor, Housing Advisor, Welfare Officer, Benefits Officer, Housing Officer, Advice, Advisor, Caseworker.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
General requirements
- To understand fully, and have a commitment to, carrying out the aims and objectives of Mudlarks.
- To work within the Mudlarks’ policies and procedures to provide a high quality of service and in particular to always have a high regard for the organisation’s Equal Opportunities Policy.
- To act in accordance with the General Data Projection Regulation (2018).
- To act in accordance with the Health and Safety at Work Act (1974) and the organisation’s Health and safety policy statement.
Specific duties and tasks
- To support and train the service users involved in Mudlarks activities, including people with learning disabilities, students on work experience, people with mental health concerns and other volunteers. This requires supporting people who may exhibit some challenging behaviour, in all weather conditions year-round.
- To support service users to learn new skills required for on-site projects.
- To organise site activities and prepare and prioritise tasks.
- To be responsible for the tidiness of the site.
- To assist the site manager and the rest of the team in the everyday running and development of Mudlarks.
- To provide personal care support to service users when required, such as toileting and hygiene.
Additional requirements
- To take part and assist with the planning of projects on site and in the community.
- Provide information for reports and review meetings.
- To keep up-to-date with changes in policies/laws/regulations/practices and implement them in the Mudlarks ethos in all aspects of Mudlarks.
- To safeguard the long-term future of the charity.
- You may be required to carry out other duties, as within your capabilities and level of responsibility, in order to meet the needs of the organisation. This includes a range of annual events throughout the year in which you will receive TOIL that will be used during the winter months when our site closes early.
Person specification
Education and training
Essential
- A good level of communication skills.
- Experience of working with people with learning difficulties and/or working in the care sector.
Desirable
- Training and/or qualifications in care.
- An interest in and/or experience of one or more of the activities undertaken at Mudlarks
Skills and abilities
Essential
- Ability to think logically and creatively to provide practical solutions to a changing range of problems and issues.
- Ability to respond effectively to challenging behaviour.
- Ability to work positively both as a member of a team and independently, with general direction and within a clear framework of accountability.
- Self-motivated and able to use own initiative.
- Willingness to be flexible.
- Prepared and able to work outdoors in all weather.
Desirable
- Good written communication skills.
- Good IT skills.
DBS Clearance
Please note that as this post will involve working with children and vulnerable adults, your appointment is subject to you receiving satisfactory DBS clearance.
The Mudlarks Community is a Hertford based charity supporting adults and young people with learning disabilities and mental health concerns.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Care Support Worker | Saffron Walden
💚 Looking for a career where you can genuinely change lives?
No experience needed. Full training provided. Real career progression.
Join our team in the beautiful market town of Saffron Walden and help people live independently, achieve their goals, and enjoy the things that matter most to them.
Whether you're looking for a new challenge, a career change, or your first role in care, we're looking for people with the right values, a positive attitude, and a genuine passion for helping others.
🌟 Why Join Us?
✅ 25 days annual leave plus bank holidays
✅ Full training and ongoing support from day one
✅ Excellent career progression and development opportunities
✅ Supportive, welcoming team culture
✅ A role that's rewarding, meaningful, and varied
✅ The opportunity to make a real difference every single day
✅ No previous care experience required
🚀 What You'll Be Doing
Every day is different, but your role will include:
- Supporting people with everyday activities and personal care where required
- Encouraging independence, confidence, and choice
- Supporting people to access appointments, activities, and social events
- Helping individuals build friendships, hobbies, and life skills
- Creating positive relationships and meaningful outcomes
- Working as part of a dedicated and supportive team
👋 Who We're Looking For
You don't need care experience. We're looking for people who are:
- Kind, caring, and compassionate
- Positive, enthusiastic, and reliable
- Great communicators and team players
- Passionate about helping others thrive
- Committed to delivering person-centred support
🚗 Driving Licence Required
A full UK driving licence is essential for this role.
Our customers are active members of their community, and you'll regularly support them to attend appointments, activities, and social outings.
Unfortunately, if you do not hold a full UK driving licence, we cannot progress your application.
📋 Important Information
- This is a 24-hour service, and you'll need to work flexibly across a rota that may include evenings, weekends, bank holidays, and overnight shifts.
- We are currently unable to offer visa sponsorship. Applicants must already have the right to work in the UK.
Ready to Start a Career That Matters?
If you're looking for more than just a job and want a career with purpose, development opportunities, and the chance to positively impact people's lives every day, we'd love to hear from you.
Apply today with your anonymised CV and a short statement telling us why you'd be a great fit.
💚 We're reviewing applications as they come in and interviewing throughout the recruitment process, so we'd encourage you to apply early. Final interviews will take place during the week commencing 31 August.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sue Ryder supports people at the most difficult times of their lives
Are you an experienced fundraising compliance professional with a proven track record in developing and implementing strategic plans, along with creating supporting policies, processes, and training programs?
The Role
Reporting to the Head of Commercial Support and Governance, the role works alongside the Fundraising Supporter Services and Standards Manager, Retail Operations Manager and Retail Support & Projects Manager.
The Commercial Directorate incorporates Fundraising and Retail Operations alongside other Commercial activities such as the International Learning Academy at Sue Ryder. The role will focus predominantly on fundraising operations compliance and provide leadership and assurance guidance for other commercial operations.
You will lead the development and implementation of a compliance framework across all fundraising operations at Sue Ryder which includes, maintaining awareness of external legal and regulatory requirements, engaging stakeholders to review and update policies, work with subject matter experts to create compliance processes and training.
You will also build and maintain reporting and other mechanisms which clearly identify where assurance is available or where not, providing leaders with data to focus on improving compliance.
Key Responsibilities:
- Develop and implement the compliance framework, which includes creating an audit and assurance program for Fundraising, leading on audits where applicable.
- Review and update all compliance policies and procedures, recommending and gaining agreement with subject matter experts for appropriate review periods.
- Ensure adequate training resources are available for compliance related matters and ensure regular reporting to monitor compliance and inform managers.
- Collaborate with stakeholders, including the Junior Data Protection Officer, to update data protection processes. Regularly review consent statements ensuring these are appropriate and standardised, managing third-party consent documentation.
- Review, advise and agree sign off with subject matter experts on fundraising materials sent out across Sue Ryder.
Essential Criteria:
- Expert knowledge of the CAP code, General Data Protection Regulation, Privacy and Electronic Communications Regulations (PECR), Code of Fundraising Practice and other charity requirements set by the ICO, the Fundraising Regulator, Gambling Commission’s Licence Conditions and Code of Practice and HMRC Gift Aid Standards.
- Proven experience of creating and reviewing policies and guidance in a fundraising or retail environment.
- Experienced in implementing reporting mechanisms (SLA/KPIs) using multiple data sources and systems and internal and external audit processes and risk management.
- Understand and have experience of project management processes.
- Excellent teamwork, emotional intelligence, and leadership skills.
- Capable of managing competing priorities to meet business need, balancing risk and commercial benefit
- Able to manage time, plans, projects, and tasks effectively.
Desirable Criteria
- Able to develop a network of relationships across the organisation to deliver objectives as a skilled negotiator able to influence and motivate others
- Proficient with various computer and communication software relating to fundraising, retail and/or learning and development environments.
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.
Closing date: 11th Aug
Interviewing on a rolling basis - virtual interview plus a online skills test
**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Our commitment to equity, diversity and inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.
As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.
We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.
Join us in creating a culture where everyone feels respected, valued, and able to thrive.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Specialist Behavioural Support worker
We're looking for a kind, compassionate and resilient Specialist Behavioural Support worker to join our Learning disabilities Social Care Service in Tower Hamlets.
£18,470.40 per annum, working 25 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Working with individuals who present challenging behaviours in a learning disability service involves providing person-centred, proactive support that promotes safety, dignity, and quality of life.
The working pattern for this role consist of: Flexible working pattern, including the ability to work every other weekend when required.
What you'll do:
* Deliver person-centred care based on individual PBS plans developed in collaboration with Look Ahead's PBS service and multidisciplinary teams.
* Support our customers to achieve their personal goals, participate in meaningful activities, and engage in their community.
* Support our customers with personal care, medication and all daily living skills as needed, whilst promoting independence.
* Use proactive and reactive strategies to prevent or manage behaviours that challenge, while upholding the person's rights and safety.
* Maintain accurate and timely records, including incident reports, behaviour tracking, and daily support logs.
* Maintain records in accordance with Look Ahead's Information Management policies, procedures and guidance. Keep a clear desk at all times and assist with archiving and secure disposal of records when required.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Caring, compassionate, and inclusive.
* Focussed on excellence and innovation.
* Commitment to partnership working within the team and wider community.
* Respect for individual choice and independence.
* Dedication to continuous improvement and learning.
* Resilient and calm under pressure.
* Professional and trustworthy in all interactions.
What you'll bring:
Essential
* Experience supporting people with learning disabilities/autism/complex behaviours.
* Understanding of PBS or willingness to undertake PBS training.
* Empathy, patience, and strong communication skills.
* Flexibility to work shifts, including evenings, weekends, and sleep-ins.
* Commitment to safeguarding and promoting the welfare of our customers.
* Right to work in the UK.
Desirable:
* NVQ/QCF Level 2 or 3 in Health and Social Care.
* Prior training in PBS, Maybo, Capable Environments, Active Engagement & Support and/or Reducing Restrictive Practices.
* Full UK driving licence
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Talent Scout – Birmingham
Location: Birmingham – Hybrid working + local travel
Salary: £30,000 per annum + Benefits
Hours: Full Time (35 hours per week)
Standing Tall is an innovative not-for-profit reducing homelessness one person at a time. 80% of the people we help are still off the streets and in the same job 12 months later. Last year, Standing Tall won the Social Value award for SME and VCSE leadership. We’re looking for an exceptional person to lead and deliver what we do in Birmingham.
We’re looking for a versatile person who makes things happen and has exceptional emotional intelligence. If you’re looking to make good change happen and join a small start-up with a big social mission, you’re in the right place.
Our Mission
Standing Tall is a not-for-profit that matches people experiencing homelessness with stable jobs and safe homes. We know our model works because 80% of the people we help are still off the streets and in the same job one year later!
We’ve been working in Birmingham since 2020 and in London and Manchester since 2022. In 2024, we started working in Bristol, Leeds and Liverpool, and in 2025 expanded into Nottingham and Derby, and we start to work in Glasgow this summer.
About the role...
What you’ll be expected to do:
- Assess and support people for 12 months who have been through homelessness, placing them in stable jobs and safe homes.
- Build partnerships with businesses willing to work with Standing Tall to employ people who have been through homelessness.
- Recruit, train, and support Standing Tall’s Amici Hosts to provide safe homes for people who have been through homelessness.
- Having responsibility for Standing Tall’s operations and activities in Birmingham.
A bit about you...
What we're looking for:
- A person who has strong motivation for social justice and has a genuine passion to help people reach their potential.
- A person with exceptional emotional intelligence to assess an individual’s motivations.
- A person with a commitment to quality will naturally focus attention on delivering the highest standard of service possible.
- A person with exceptional resilience and adaptability, has a strong sense of identity and will change their approach to ensure outcomes are still achieved.
- A person who can lead bringing all he/she/they have/has to offer to work with others so the best outcome can be achieved.
- A person with financial competence to monitor budgets and understand the financial implications of how services are delivered.
- A person who can think commercially to identify and secure opportunities and build financial surpluses.
Application deadline: 5pm on Thursday 20th August 2026.
If you are shortlisted, you will be contacted on Friday 21st August and invited to an Assessment Day.
The assessment day will take place in central Birmingham on Friday 28th August 2026 (9:30am-4pm).
Please keep this date free in your diary.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to creating an inclusive and accessible recruitment process. If you have any accessibility requirements or need any adjustments at any stage of the application or Assessment Day process, please let us know. We are happy to provide reasonable accommodations to ensure equal opportunities for all applicants.
If you do not hear from us, please assume you have not been successful. As a small organisation, we do not have the capacity to provide feedback or offer alternative assessment dates.
No agencies please.
We are looking for a Community Support Coordinator, who will lead and develop a team of Volunteers, helping to deliver safe, inclusive and person-centred support.
You will work closely with health and social care professionals, MDT’s, local partners and volunteers to connect people affected by MND with the information, services and support they need.
At the Motor Neurone Disease Association, we work to improve care, support and quality of life for people affected by MND. As a Community Support Coordinator, you will play a key role in ensuring our support reaches people when they need it most.
Key Responsibilities
- Lead, recruit, develop and support a team of Community Support Volunteers.
- Respond to enquiries and referrals, providing information and connecting people with appropriate support.
- Build effective relationships with health and social care professionals, hospices and local partners.
- Support volunteer groups and branches to understand and respond to local needs.
- Facilitate collaboration between volunteers, staff and external stakeholders.
- Promote safe and inclusive services, ensuring compliance with safeguarding and organisational policies.
- Work with regional colleagues to support awareness, fundraising and campaigning activities.
- Monitor activity, maintain accurate records and contribute to service development.
- Identify gaps in local support and contribute to improvements in services.
- Encourage effective communication and engagement across the volunteer network
About You
- Experience leading, managing or coordinating volunteers or volunteer-led services.
- Understanding of care and support services within the statutory, voluntary or private sectors.
- Knowledge of safeguarding, risk management and supporting people at risk of harm.
- Strong communication, relationship-building and presentation skills.
- Full driving licence and willingness to travel within the region
- Experience supporting people and assessing needs using a person-centred approach.
- Ability to build partnerships and influence a wide range of stakeholders.
- Commitment to equity, diversity and inclusion.
- Strong organisational skills and the ability to prioritise and make decisions independently.
- Good IT skills and confidence using a range of digital systems.
This is a home-based role with frequent travel across Northern Ireland
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
About Us
MotorNeuroneDisease moves fast. It takes away time, it takes awayindependenceand it has no cure. Every day we support people affected by MND.Wefundground-breaking research. We campaign for better care.We’rehere for everyone who needs us. Because with MND,every daymatters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Senior Peer Support Workers and Peer Support Workers, who have direct lived experience of mental health issues, are working on in-patient wards in Croydon, Greenwich, Lambeth, Lewisham and Wandsworth to provide recovery-focused peer support to people as they leave hospital and journey towards living independently in the community.
We are seeking a Senior Peer Support Worker to join the team in Lewisham, using personal lived experience of mental health difficulties to provide person-centred, recovery-focused peer support to people on hospital wards and as they are discharged to journey towards being settled in the community. This role will also line manage a Peer Support Worker, providing regular supervision and support, annual appraisals and development opportunities.
The Senior Peer Support Worker will collaborate with the multidisciplinary team within the Unit, assisting in-patients in developing essential skills and coping mechanisms, while promoting overall wellness through strength based and non-directive conversations. They will provide both practical and emotional support, facilitate access to community resources to help individuals maintain their independence while ensuring their wellbeing.
Additionally, this role includes supporting service users after discharge in the community for up to 12 weeks, aiding them in fostering independence within their local community, connecting with various agencies, enhancing life skills, providing guidance related to employment or educational opportunities and improving their ability to manage challenges effectively to prevent re-admission.
This position requires building connections with service users through shared experiences of mental health challenges, making lived experience a crucial requirement for applicants. You will also need to have previous experience of line management/managerial responsibilities.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 9th August (11:59pm)
Likely interview date: Wednesday 2nd September
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



We are seeking a collaborative and creative Director who is rigorous, centres care and supports people to flourish, to lead our brand new Playhouse Ensembles strand within Playhouse Connect's exciting new chapter.
The Playhouse Ensembles Director will be responsible for leading 10 ensembles in total, including:
- 7 Youth Theatre cohorts,
- Heydays (Creative Ageing) ensemble,
- Theatre of Sanctuary ensemble.
The role holder will take a strategic oversight to the work of the various ensembles and work with freelancers to deliver the sessions. Within this role, you will direct two of the ensembles yourself and manage freelance artists to lead the other ensembles.
The work you enable to happen will respond to the Leeds Playhouse mission and programme, the priorities of our key partners and the emerging needs of the city. Therefore, you will work closely with our Artistic team to ensure the work of the ensembles are in line with the organisation’s overall artistic vision.
This is a full-time, permanent contract of 35 hours a week, with working pattern to be discussed with your manager. Pay for the role is £32,000 per year. Benefits at Leeds Playhouse include 5 weeks holiday entitlement (plus 1.6 weeks of bank holidays), that increases with length of continuous employment; 2 wellbeing days a year; discounts across our food and drinks, free show tickets and a local gym and swimming discount. Please see our job pack for more benefits we offer.
Before applying for the role, please read our job pack. This includes the full list of responsibilities, person specification and information about Leeds Playhouse.
To apply, please fill in both of the forms linked on our website listing by the deadline.
The closing date for applications is 5pm Sunday 16 August 2026.
Interviews are scheduled for the weeks commencing 17 August or 24 August.
The client requests no contact from agencies or media sales.
Grade: NJC Point 23 - £34,434 per annum
Hours: 37.5 hours per week (excluding a 30-minute break each day)
Days: Monday to Friday (core hours are worked between 8am – 6pm)
Contract: Full-time, 12-month contract (possibility of extension subject to funding)
Responsible to: Grants Manager
Place of work: Based at Salford CVS’ offices in Eccles, Salford, M30 0FN, and in community settings
An exciting opportunity has arisen to join Salford CVS to support our grants and investment programmes.
We are looking to recruit a full-time (37.5 hours per week) Grants Development Worker on a 12-month fixed-term contract.
You will assist the Grants Manager and Grants Co-ordinator in the development and delivery of a large grants and investments programme, aimed at voluntary, community and social enterprise organisations and schools, in excess of £2m per year and largely focused on addressing health inequalities in the city of Salford. The role will be based in both the office and community settings.
To be successful, you will be able to communicate effectively with people from a wide range of backgrounds, from small community groups to large charities, schools and public sector commissioners. This will include tailoring information, advice and guidance to the needs of the VCSE sector.
The Benefits of Working for Salford CVS
- 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
- Enhanced company sick and maternity pay, subject to terms and conditions of service
- Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
- Cycle to Work scheme
- Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
- RHS family membership (optional and non-contractual)
- Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
- A supportive working culture - we respect and support one another to do the best we can
For further information and to apply, please visit our website via the ‘apply’ button.
Closing date: 9am, Monday 17th August 2026.
Interviews will take place in person at Salford CVS’ offices in Eccles on Thursday 27th August 2026.
Are you passionate about supporting our clients on their journey to recovery, independence, and life away from homelessness?
We are looking for a Construction Skills Tutor to join our Learning, Training & Employment team. Helping people who have experienced homelessness to develop their skills, improve their wellbeing, and move towards independent living is a fundamental part of our mission to support people in rebuilding their lives.
This role will deliver an engaging and effective programme of accredited multi-skills training across a range of construction disciplines. The postholder will create a structured, supportive, and inclusive learning environment where clients can build confidence, wellbeing, and routine. By providing a safe and non-judgmental space to learn and grow, the role will empower St Mungo’s clients to move away from homelessness through education, skills development, and opportunity. With an average 87% increase in client well-being you really will be changing people lives.
As a Construction Skills Tutor, you will deliver engaging and effective tuition to clients, supporting them to achieve an accredited multi-skills construction qualification. You will also build and maintain strong relationships with local hostel managers to promote the programme and increase client participation.
About You
We are seeking an empathetic and proactive individual who can share their skills, motivate others, and inspire confidence. A formal teaching or training qualification is not essential, we are looking for someone who is passionate, committed, and able to use their trade experience and life skills to provide consistent, person-centred support to people rebuilding their lives.
You will have:
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Strong communication and interpersonal skills, with the ability to engage clients and foster positive relationships.
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A flexible approach, with a willingness to work across multiple sites.
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An understanding of the importance of client involvement and a person-centred approach to achieving the best outcomes.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 7 August 2026
Interview and assessments on: TBC