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Become an Apprentice Worker in Bristol and use your lived experience to inspire, while gaining a qualification and working on your professional development.
At St Mungo’s, we believe in creating opportunities for people with lived experience of homelessness, substance use, mental health challenges, involvement with the criminal justice system, and/or recovery services. Our Apprenticeship Scheme is designed to help you build a career while making a positive impact.
We have a Housing Management Apprenticeship opportunity available for an 18 month fixed term contract in Bristol.
What you’ll be doing
Working as a Housing Management Apprentice Worker, you will complete practical work experience and academic learning to build the knowledge, skills and experience to develop a career in the housing and homelessness sector.
As an Apprentice Worker you will:
- Work as part of a team to support with general housing management and operations of accommodation services.
- Work alongside colleagues, students and volunteers working together directly with residents to support and empower people to recover from homelessness and rebuild their lives.
- Develop the skills to support housing and tenancy management functions and assist with lettings and property maintenance processes.
- Supporting with void management, repairs reporting, rent and arrears processes.
- Gain practical experience and the skills required for future employment in housing management.
- Learn how to deliver day-to-day services while collaborating with colleagues and external partners.
- Have opportunities to shadow experienced staff and receive on-the-job training.
- Complete the practical element of your apprenticeships with meetings and event attendance as well as formal learning while completing a Level Housing and Property Management Qualification
- Complete on and off the job learning, shadowing and development opportunities.
- Receive support and supervision from an Apprenticeship Advisor as well as a direct line manager, every step of the way.
Where you’ll work
Our level 2 pathway provides semi-independent accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in supported accommodation, and a positive move-on into independent housing.
Our residents are male and female living in shared and self-contained properties.
What we’re looking for
Our Apprentice scheme is specifically designed for people with lived experience, and we can only offer places to the people the programme is designed for.
You may have personally experienced homelessness (spent time sleeping rough, or lived in a hostel, refuge or supported accommodation), you may have experienced domestic abuse, mental health struggles, substance misuse problems or had contact with the criminal justice system and have used recovery services as a result.
We’re looking for people with motivation to build a career in housing and homelessness, who can bring:
- Learning and reflections gained through lived experience and recovery.
- Ability to demonstrate how personal lived experience has shaped your approach to support and wellbeing.
- Good communication and listening skills, empathy, and a genuine desire to make a difference.
- Some experience through volunteering or working in a similar setting.
- Basic admin and IT skills and a proactive attitude towards learning.
If this sounds like you, we’d love you to apply. If you’re still unsure why not get in touch with the team who can have a chat and answer your questions.
Take a look at our website for contact details and more information about the scheme.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
visit our website for more information and click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 15 July 2026
Interview and assessments: 29-30 July 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- A full-time, paid role (37.5 hours per week) for 18 months.
- A comprehensive training programme.
- A dedicated team to support and empower you.
- Excellent development and growth opportunities
- A diverse and inclusive workplace
- Great pay and other benefits
We're looking for a kind, compassionate and resilient IDVA to join our Homelessness Social Care Service in Kent on a 2-year FTC.
£27,028.00 per annum, working 40 hours per week.
Unqualified IDVA - £27,028.18
Qualified IDVA salary- £29,528.18
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Manage referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork.
- Working to raise the awareness of male domestic abuse in the Kent community as directed by line manager.
- Building supportive, trusting relationships with clients and creating a positive atmosphere.
- Knowledge of the criminal justice system. Understanding of Marac protocols.
- Regular attendance at Marac and completion of all Marac referrals.
- Support clients to obtain Non Molestation Orders where needed and any other civil remedies available to them.
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Supporting clients to set personalised goals in the form of a Safety and Support Plan
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description