Our Services
We are a successful charity provider working in the community and hospitals with a critical service contract to support friend and family carers across the county. We offer a wide range of wellbeing support options and our plans focus on using digital technology and our fundraising to do even more for carers.
Your Role
Working as a member of a county-wide Autistic Spectrum Conditions team, you will cover the north west Sussex area ncluding Crawley,Horsham,Haywards Heath and Billingshurst. You will use your specialist knowledge and understanding of specific issues that impact on family and friends carers of autistic people 16+ to provide information and relevant support by telephone and through support groups.
Your work with carers will include offering personalised time-limited support promoting and referring into a range of resources including assistive equipment, relaxation therapies, coping strategies, planning for the future, finances and benefits in partnership with local voluntary, health and social care services.
You will be providing front line active listening and emotional support for all carers as a worker on our Carer Response Line along with raising awareness of our services to generate new referrals and increase the numbers of carers we reach and support.
Skills and Experience
Essential qualities include understanding the issues carers’ face, excellent interpersonal skills and a commitment to providing a high quality service and continuous improvement.
You will have experience of supporting autistic people 16+ preferably in a specialist health or social care environment.
You will be able to plan and prioritise your own work, taking the initiative and working independently while being a supportive flexible team member.
You will be proficient in using IT to research information, write letters, maintain database records, organise appointments and communicate with colleagues, carers and partners.
You can relate to people from all walks of life, dealing sensitively with complex issues and situations including at times of emotional need.
You will be required to travel across the locality, including rural locations and outside of office hours
Working Pattern
The working hours are 18.5 per week. Your working days will usually be Tuesdays and Wednesdays with flexibility in when the third day can be worked. You will be required to provide 4 hours cover on our Response Line once a week and run a bi monthly support group Wednesday evenings until 7pm. You will also cover approximately 4 Saturday shifts per year from 10am-12pm .
Your work pattern will be structured and planned in advance with some flexibility in start and finish times and shift days, allowing you to plan your personal commitments.
Working for us
Employing more than 90 staff and 70 volunteers, we make a real difference to over 24,000 friend and family carers that we support across West Sussex.
You will be assured of a friendly and supportive working environment with flexible and family friendly working practices including structured, regular work patterns.
For staff who are carers themselves we offer paid carer’s leave and paid time off to attend their own support group.
Our staff are supported with regular training and support opportunities, along with access to employee assistance programmes.
As well as an attractive salary we offer 25 days annual leave plus bank holidays rising to 28 days after 5 years’ service (pro-rata for part-time), a pension scheme,free parking, paid business travel and a shopping savings platform.
Carers Support West Sussex is an independent charity supporting some of the 89,000 family and friend carers living in West Sussex.
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Our client is recruiting for motivated, enthusiastic and positive thinking Support Workers to join the team in a brand new bespoke 'housing with support' scheme at Saxon Court in Northampton.
Location: Northampton
Salary: £16,816 - £19,088pa + enhancements for Night Working
Hours: Full time, Part time hours & Bank Hours available
Closing Date: 30th September 2019
As well as a great benefits package and flexible, family friendly working policies, our client fully supports the career progression of their staff and on-going training is provided, as well as opportunities to progress within the organisation. In short, it’s a great place to work!
About the role of Support Worker:
How awesome would it be to be paid to play scrabble or plan a holiday?
Although the role will be challenging it will also be highly rewarding and you would be making a difference in someone’s life and putting a smile on their face.
This is an exciting opportunity for you to be part of the set up team for this new service. It will be home to 17 residents with complex learning disabilities and or have a condition on the autistic spectrum with behaviours that concern and associated mental health conditions.
Residents will be coming from either an institutionalized environment or living away from home for the first time, you will go on this exciting journey with them and play a big part in helping them integrate and live independently in the community. To do this, you will work with them to find out their interests and hobbies and plan activities accordingly, provide emotional wellbeing support and advice, encourage them to access befriending and advocacy services.
As this is a new service opening in February 2020, you will be required to work in our client’s other projects in Northampton (5 minutes’ walk from Saxon Court) and Burton Latimer whilst the project is set up. All travel expenses will be reimbursed during this period.
Please note that although the position is based in Northampton, you will be required to attend a one-day Corporate Induction event at Head Office in Nottingham as part of the induction process; travel expenses will be reimbursed.
About you:
You don’t need to have experience in care as our client will provide you with the required training to help you fully meet the needs of the residents. All you need is common sense, a ‘can do’ attitude, be willing to learn and share our values as an organisation.
This is a fantastic opportunity to make a difference to the lives of people whilst further developing your social work skills and career. If you want to be a part of a successful team and share these values, then apply today!
Flexibility is key for this role. All shifts will be on rota basis and will be spread across weekdays, weekends and bank holidays. This includes nights and sleep- ins; a 33% bonus is paid for waking nights and double time paid for Christmas and New Year shifts. In addition, an allowance of £36.78 also paid for sleep-ins.
All successful candidates will be required to take a numerical and literacy as part of the selection process.
In Return:
Benefits included with the role of Support Worker include:
- Free Health cashback plan; claim up to £100 for dental treatment, optician fees and other benefits
- 28.5 days statutory annual leave + bank holidays
- On-going training and development opportunities
- Free Enhanced DBS
- Benefits scheme offering discounts and cashback at high street shops and major supermarkets, gyms etc. via Health shield Perks
- £250 for referring friends and family who share our values for a job
- Free confidential access to 24hr assistance program for counselling, advice and support
As a Disability Confident and Equal Opportunities Employer, our client welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates.
Whilst experience is not essential as full training will be provided we very much welcome previous experience working as: Support Worker, Home Carer, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Mental Health Care Worker, Voluntary Worker.