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The Counselling and Outreach Coordinator role is key to SEL Mind's exciting new counselling service for Black residents of Southwark, delivered as part of the wider Southwark Wellbeing Hub. This full-time role will shape the Wellbeing Hub's provision to the Black community, expanding equitable access to culturally-appropriate support.
As Coordinator, you will provide initial clinical assessments to prospective service users and coordinate a small pool of Trainee Counsellors, expanding future access to Black-led counselling. You'll line manage an Administrator who is responsible for scheduling and other practical elements of the service. You'll also work closely in partnership with community organisations to ensure relevant, de-colonial approaches, including maintaining a delivery partnership with Black Psychotherapy.
The main working site is a community centre in SE5, and the community outreach work involves regular travel across the borough. You will play a vital role in building community trust, ensuring that we are creating routes into the service and continually seeking and implementing feedback.
We are seeking a qualified therapist who is passionate about improving Black people's access to early mental health support. Relationships and partnership working is vital, so you should be able to work independently but collaboratively, to be proactive and show initiative.
The role will involve:
- Undertaking skilled assessments of client needs and risks, taking into account the nature and complexity of presenting needs and suitability for short-term therapeutic work
- Recruiting and training volunteer Counsellors, ensuring trauma-informed work integrating spirituality and cultural values, using creative therapeutic modalities, and maintaining therapeutic relationships that honour diverse healing approaches
- Maintaining a live engagement strategy and actively reaching out with physical presence to grassroots organisations, faith groups, community centres, cultural associations, and spaces for people experiencing difficult situations including e.g. food banks and advice/advocacy organisations
- Contributing to the development and continuous improvement of the service, bringing recommendations to support the SWH's inclusivity and best practice
This role involves providing culturally specific support to Black clients. Applicants must be able to demonstrate lived experience of, and deep cultural understanding within, Black communities, and the ability to build trust with Black service users.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Thursday 7th May (11:59pm)
Likely interview date: Monday 18th May
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
This is not a role where you sit on the sidelines. This is a role where you show up, stand alongside women, and help create the kind of safety and belief that many have never experienced before.
In our Women’s Respite Service in Camden, you’ll be working with women who have faced abuse, exploitation and homelessness, often after systems have let them down. You’ll be part of a space that feels different. A space where women are listened to, where their experiences are understood, and where they can begin to rebuild a sense of control over their lives.
No two days will look the same. One moment you might be de-escalating a crisis, the next you’re advocating with services, or sitting alongside someone as they begin to make sense of what they’ve been through. You’ll use your understanding of trauma, gender informed practice and the realities of violence against women and girls to shape how support is delivered, making sure every interaction is grounded in safety, dignity and respect.
You’ll hold a small but complex caseload, working intensively with women to build trust, navigate risk and move towards stability and independence. You won’t give up easily. You’ll stay curious, creative and persistent, even when progress feels slow or uncertain.
As a senior in the team, your impact goes further. You’ll lead by example, guiding colleagues through complex situations and helping to embed a way of working that truly recognises what women have experienced and what they need to move forward. You’ll help shape a service that doesn’t just respond to crisis, but creates real, lasting change.
For roles in our women's services we ask for applications from Women only. For occupational requirement reasons (exemption under the Equality Act 2010; Schedule 9 Part 1).
About you:
- You have experience supporting women who have faced abuse, exploitation and multiple disadvantage, and you understand how this shapes trust, behaviour and recovery
- You build relationships that feel safe, consistent and real, even when someone has every reason not to trust
- You stay grounded in challenging moments, able to respond calmly, think clearly and make sound decisions when risk is high
- You bring strong judgement and confidence in complex casework, and you’re comfortable guiding others to deliver high quality, consistent support
- You’re persistent, resourceful and proactive, able to advocate, challenge systems and keep moving things forward for the women you support
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 3rd May at midnight
Interview date: Tuesday 12th and Wednesday 13th May online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Are you passionate about making a lasting difference to the lives of vulnerable adults?
We are currently looking for an Assistant Support Worker (known internally as Duty Worker) to join our Hammersmith & Fulham pathway. You will be based at the Coninghams; a 31 bed complex needs project.
The Coninghams is a fast‑paced service grounded in the Recovery Model and delivered within a psychologically informed environment. We support vulnerable people to manage and recover from a wide range of needs, including substance use, mental and physical health challenges, criminal justice involvement, budgeting, tenancy sustainment, and daily living skills.
In the pivotal role of Duty Worker, you will work on four weekly shift based pattern to support with the day to day running of the project including but not limited to overseeing set weekly H&S tasks, managing repairs, leading on and planning day to day appointments, at The Coninghams we offer our duty workers the opportunity to lead in a clients support and or to co-keywork.
You will often be the first person that our clients, contractors and visitors come into contact with, you will work closely with project workers, night staff, manager and external professionals to ensure the effective day to day running of the project.
About you
To thrive in this role you will be:
- Adaptable to a fast-paced environment while contributing to and drawing strength from a supportive team of experienced colleagues.
- Friendly, proactive and creative.
- Passionate and committed to the overall aims and objectives of the Rough Sleeping services.
- Competent in IT systems such as emails and Microsoft 365.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Please visit our website and click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 6 May 2026
Interview and assessments on: TBC
Are you passionate about making a lasting difference to the lives of vulnerable adults?
The Hammersmith and Fulham Rough Sleepers Assessment Hub oversees 20 beds in a 54-bed building located close to Earls Court station. The Hammersmith and Fulham outreach team can bring clients as a safe alternative to rough sleeping. At the Hub, clients will receive a thorough assessment of their needs and be supported with an offer of suitable accommodation to move into.
As an Assessment and Reconnection Worker, you will:
- Be part of a busy team environment working closely with those new to, or at risk of rough sleeping.
- Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involves the client.
- Build and maintain effective relationships to support clients throughout their recovery.
- Develop a knowledge of relevant legislation such as, welfare benefit and housing legislation.
- Work on the weekly 7-day rota including weekends and bank holidays
About you
If you have a genuine desire to support people to transform their lives you don’t need to have direct experience to succeed in these roles.
If you have good interpersonal and listening skills, patience and resilience and the ability to adapt to new situations we will provide you with the rest through our training and development programs where you will develop the skills to provide high quality person centred support to clients.
If you have a good understanding of the complex issues faced by homeless people and the ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation we encourage you to apply!
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Please visit our website and apply by clicking the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 11 May 2026
Interview and assessments on: w/c 18 May 2026
Are you passionate about making a lasting difference to the lives of vulnerable adults?
You will be working in our Assessment Centre and another service in the Sutton Vulnerable Adults Team and providing intensive support to individuals for their Assessment period with the aim to support a positive move on.
As the post-holder, you will be working to maintain an environment of support for adults with complex needs. The successful candidate does not have to have direct experience in a similar environment. We are seeking a candidate who is willing to learn and who has a strong understanding of the needs of homeless and vulnerable people, especially those with complex needs. Dedication, personal resilience and a relationship based, non-judgemental approach is essential.
In this role you will:
- Support clients to liaise with external services like GP, substance misuse teams, mental health teams, social services.
- Support with all necessary skills to enable an individual to move on to more independent accommodation,
- Have an experienced Team to support you.
- Receive comprehensive training and full induction
- Be working shifts which are normally 8-4 or 2-10pm and you will be expected to work some weekends and Bank Holidays.
- Carry a caseload of clients and be their lead worker.
About you
We are looking to recruit a Project Worker to our diverse team at Sutton Vulnerable Adults. Reporting to one of the Deputy Manager you will be responsible for providing person-centred support to clients to manage their tenancies and access independence.
You will be able to liaise effectively with external agencies, have clear communication skills, a non-judgemental approach, and a good working knowledge of homeless clients and the challenges they face.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Visit our website and apply by clicking the ‘Apply Now’ Button to start your online application form.
Closing Date: 10am on 13 May 2026
Interview and assessment date: TBC
The Welfare Benefits Specialist role is part of SEL Mind's exciting new expansion of one-to-one support delivered through the Southwark Wellbeing Hub. This full-time role will provide in-person support to help clients understand their entitlements and challenge negative benefit decisions.
As Welfare Benefits Specialist, you will maintain a caseload of clients with mental health issues, supporting across the full range of welfare benefits. You will work closely alongside an Advice Specialist for non-benefits needs, and with colleagues across the Southwark Wellbeing Hub to ensure joined-up support where needed.
The main working site is a community centre in SE17, with regularly-scheduled work in community centres in SE16 and SE5. As a key part of expanding equitable access to specialist advice, the role will work across the Borough of Southwark, meeting people across a variety of voluntary and statutory sites. Organisation and communication are vital to good case management, so you should have strong planning and prioritisation skills and be able to work independently and flexibly.
The role will involve:
- Ensuring excellent case management across the full range of welfare benefits to a caseload of people with mental health problems, with regular case reviews
- Supporting clients including income-maximisation, calculating benefit entitlement, drafting or writing letters, negotiating with third parties, and preparing/presenting cases to tribunals and courts as appropriate
- Maintaining effective communication with SWH teams to support clear pathways into other services, delivering a joined up service
- Ensure that all casework conforms to accepted high quality advice provision including well-organised written records, conflict of interest checks, and a key dates system
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Wednesday 6th May (11:59pm)
Likely interview date: Friday 15th May
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
About the role
We are looking for someone to join our service at South Camden Mental health Accommodation services as a Support Worker (known internally as a Project Worker). Across our service, we support people in High and low support accommodation who have a mental health diagnosis and other complex needs. We are committed to working with a Recovery Based Approach and supporting people to meet their individual needs.
Current Vacancies:
South Camden Mental Health Service: rota-based covering early (8am - 4pm), and late (2.15pm-10.15pm) shifts, plus weekends and bank holidays on rotation.
What you'll be doing
In the role of Project Worker, you will support clients on their journey toward increased independence. You will manage a caseload of residents, helping them develop the skills and confidence required to move on to appropriate longer‑term or independent accommodation. The role focuses on empowering residents to build on their strengths, develop practical life skills, and maintain independence in the community.
About You
Above all, you will have a genuine desire to support people to transform their lives. If you have a good understanding of the complex issues faced by homeless people; personal experience of homelessness yourself and some experience of supporting vulnerable people through a process of change, we encourage you to apply.
You'll also need good interpersonal and listening skills; patience and resilience. We will provide you with the knowledge and training you need to work with clients in a holistic and person-centred way.
Why join us?
-
Support clients to achieve personal goals and independence
-
Deliver practical, person-centred support
-
Be part of a committed, inclusive team
-
Receive full training and development opportunities
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
Applicants will be considered for all vacancies that are a suitable match with their skills and experience. However, if you do have a specific preference for location, please state this on your supporting statement.
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 18th May 2026
Interview and assessments on: 3rd / 4th June 2026
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
Join us at Single Homeless Project (SHP) as part of our Lewisham Vulnerable Adults Accommodation Service (LVAAS), delivering accommodation-based support across our properties in Brockley and New Cross. This is hands-on, day-to-day work alongside people experiencing homelessness and multiple disadvantage, where no two days are the same. You’ll build real relationships with clients, supporting them to stabilise, develop life skills and move towards greater independence, while navigating the challenges that can come with housing, health and wider support needs.
As a Project Worker, you’ll be at the centre of the service; working closely with colleagues and partner agencies to coordinate support that genuinely moves people forward. Alongside your client work, you’ll play a key role in keeping the service running safely and smoothly, from maintaining a secure, welcoming environment to staying on top of health and fire safety standards across the properties.
At SHP, this role is a starting point for growth. You’ll gain exposure to complex work, build confidence in your practice and be supported to develop your career in a way that works for you. If you’re looking for a role where you can make a tangible difference every day while growing your skills, you’ll find that here.
About you:
- You build trust quickly and genuinely, working alongside people experiencing homelessness and multiple disadvantage with warmth, consistency and clear boundaries
- You stay calm and practical in busy or challenging moments, able to balance competing demands without losing sight of what matters for clients
- You’re confident working in a property-based service, taking responsibility for creating a safe, well-run environment for both clients and colleagues
- You work well with others, whether that’s your immediate team or external partners, and know how to keep things moving forward
- You’re open to learning, reflective in your approach and motivated to grow your skills in a role that will stretch you
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Applications will be reviewed and suitable applicants invited to interview online via Microsoft Teams as applications are received. We reserve the right to close the advert as soon as a suitable candidate is identified, therefore please submit your application as soon as possible to be considered.
A second stage interview will be arranged for suitable candidates in service in Lewisham.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Support Worker to join our friendly team and help support the continued work of our LifeSkills Plus team. You will provide intensive support to adults with complex needs who are further away from employment or training by using a strength-based approach, ensuring those accessing the programme receive appropriate practical and emotional support by visiting them at home or in the community.
The LifeSkills programme supports individuals and families to build their confidence, social networks, financial and employability skills. The LifeSkills Support Worker will work closely with the linked LifeSkills programme, entitled LifeSkills Open.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coach’s role will be to engage with our adult beneficiaries, supporting them to identify and achieve their aspirations for themselves and for their families.
Adopting a holistic, person-centred approach, she will support beneficiaries both to reach short term goals (through the delivery of Information, Advice and Guidance) and to develop the resources, skills and behaviours necessary to make longer term progress (through Coaching) across the five ‘pillars’ of our social mobility framework:
- Employability
- Education
- Family stability
- Money management
- Resilience and well-being
We currently have 3 Social Mobility Coaches on the team. Whilst supporting women across all five pillars, each Coach has specific areas of responsibility, which may change from time to time.
A Social Inclusion Charity Supporting Women & Girls in London



The client requests no contact from agencies or media sales.
As an Internal Auditor, you will carry out detailed financial audits across a wide range of social care settings, including residential care, supported living, and extra care services. This is a hands‑on, varied role that involves significant national travel and provides the opportunity to directly observe and influence financial practices in frontline services, both safeguarding and empowering the people who we support.
Working largely independently during service visits, you will review financial records, assess financial controls, identify areas of concern or risk, and support services to improve their governance and compliance. You will act as a trusted advisor to managers and frontline staff, offering guidance, problem‑solving support, and training where required.
Your work will help ensure that individuals receiving financial support, each with different levels of capacity, experience safe, empowering, and well‑managed financial care.
Key Responsibilities
- Conduct planned and unplanned financial audits nationwide, typically completing three audits per week (including occasional overnight stays).
- Produce clear, detailed audit reports outlining findings, risks, and required improvements.
- Identify financial irregularities, risks, or non‑compliance and recommend corrective actions.
- Escalate potential fraud or financial mismanagement in line with organisational procedures.
- Support investigations into financial concerns or discrepancies.
- Provide practical advice, coaching, and on‑site problem‑solving support to service teams.
- Deliver training to staff on financial responsibilities, procedures, and best practice.
- Analyse patterns and trends to contribute to wider policy, system, and training improvements.
- Represent the Internal Audit function in meetings and share key insights.
- Assist with financial incident management processes.
- Work proactively, managing your own schedule while providing regular updates to your line manager.
- Adhere to Creative Support’s values, policies, confidentiality standards, and Equal Opportunities Policy.
About You
We are looking for someone who is:
- Highly organised, proactive, and confident working independently
- Able to travel regularly across the country, including overnight stays.
- Skilled at analysing financial information with strong attention to detail
- An excellent communicator who can build rapport and offer supportive guidance
- Committed to safeguarding, fairness, and high‑quality practice
- Motivated by making a positive difference to both staff and the people we support
- Enthusiastic to contribute to our collaborative and consultative team culture, where we strive for continuous improvement by harnessing individual’s strengths and interests.
Experience in auditing, financial governance, or social care is advantageous, but we welcome applicants from a range of professional backgrounds who can demonstrate the right skills and values.
Vacancy Reference Number: 88366
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.
Creative Support is a not for profit provider of person centered care and support



The Energy Navigator plays a key role in making this belief a reality by delivering the Positively Connected Kent service, which works to ensure every person in Kent has the energy they need to live with dignity, comfort and opportunity, regardless of income, circumstance or postcode.
As an Energy Navigator, you’ll be the bridge between crisis and resilience, providing the practical, compassionate support our community needs to stay warm and manage their bills. You don’t need to be an energy expert to apply, we are looking for the right person with the right values. As part of this role, we will support and fund you to work towards a Level 3 qualification in Energy Awareness.
You will need to be able to drive and have access to a vehicle for this role, as it involves community and home visits. The role includes providing regulated activity with adults, so employment is subject to an Enhanced DBS check. We consider all disclosures on an individual basis and are committed to fair and inclusive recruitment.
At Involve, we believe our team should reflect the richness and diversity of our society. We welcome applications from people with a wide range of backgrounds, identities, and life experiences, including lived experience that helps you understand the challenges our communities face. Whether you bring professional expertise, potential, or a perspective shaped by your own journey, we value what makes you unique and encourage you to apply.
The client requests no contact from agencies or media sales.
About the role:
At North London Multi-Disciplinary Rough Sleeping Hub, you’ll play a key role in keeping the service safe, steady and well run overnight. You’ll be supporting people who have come directly off the streets and are navigating multiple disadvantage, helping to create an environment where they can rest, feel secure and continue moving forward.
As a Night Concierge, you’ll take ownership of the building overnight. That means managing access, carrying out regular checks, monitoring safety and responding to anything that arises. You’ll be the main point of contact for clients during your shift, offering a calm, respectful presence and stepping in when support is needed.
Alongside this, you’ll keep things running behind the scenes. You’ll record incidents and key information accurately, complete handovers for the day team and make sure nothing gets missed. You’ll use internal systems to log activity, report repairs or concerns and communicate clearly with the wider team so there’s continuity between day and night.
Some nights will be quiet and routine, others less predictable. You might be carrying out welfare checks, managing the building, responding to queries or supporting someone who needs reassurance. It’s a role that combines responsibility, independence and people-focused work, where your consistency and judgement help keep both clients and the service on track.
Positions Available: We have two positions available at 44 hours per week, these will include weekend working with shift patterns to be discussed and confirmed at interview stage.
About you:
- You bring a calm, grounded presence and can hold your own in challenging or unpredictable moments.
- You know how to build trust quickly while keeping clear, professional boundaries.
- You have experience supporting people facing multiple disadvantage and approach your work with empathy and respect.
- You’re confident using your judgement, taking initiative and making decisions when it counts.
- You communicate openly and respectfully, with a natural ability to de-escalate and put people at ease.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 10th May at midnight
Interview date: Friday 22nd and Monday 25th May online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rolling Recruitment – Please Read
This role is being recruited on a rolling basis. Applications will be reviewed as they are received, and interviews will be scheduled on an ongoing basis.
Early applications are strongly encouraged, as the vacancy may close before the advertised closing date if a high volume of applications is received or once a suitable candidate has been appointed.
About the Role
The Rapid Response Senior Navigator plays a critical role within the SV Alliance Intake Service, supporting survivors of sexual violence at the point of first contact and ensuring safe, timely and coordinated responses across the Alliance.
You will provide senior practice oversight, risk and safeguarding guidance, and operational support to Navigators, while helping ensure a consistent, high‑quality survivor journey from first contact through to onward support. This role combines direct survivor‑facing work with senior practice leadership, partnership working and service coordination.
Job Description
As the Rapid Response Senior Navigator, you will:
- Provide senior guidance on complex, high‑risk or urgent survivor contacts
- Support navigators to triage, assess risk and prioritise referrals effectively
- Ensure timely follow‑up and coordinated onward referrals across Alliance partners
- Oversee safeguarding practice, escalation pathways and quality assurance activity
- Support rapid response, stabilisation, safety planning and holding support
- Contribute to monitoring, data quality, reporting and service improvement
- Build strong relationships with internal teams and external partner agencies
- Promote trauma‑informed, survivor‑centred and anti‑oppressive practice across services
This list is indicative and not exhaustive. Other duties appropriate to the role and seniority may be required.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
We do this by:
- Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
- Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
- Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.
WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.
Commitment to Equity and Inclusion
We are deeply committed to building a workforce that reflects the diversity, resilience and strength of the women and girls we serve. We strongly encourage applications from Black and Global Majority women and applicants with Lived Experience, including those who may not meet every criterion.
WGN is an equal opportunities employer.
Exemption
This post is exempt under the Equality Act 2010, Schedule 9, Part 1, and is open to female applicants only, due to the nature of the role.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.



About the Role
Citizens Advice Hertsmere is looking for a committed and motivated Energy / Generalist Adviser to join our friendly advice team. You’ll provide free, confidential and impartial advice to local residents on a wide range of issues, including Energy issues, benefits, debt, housing, employment.
This is a rewarding role where you’ll help people understand their rights, explore their options, and take control of their situation during often challenging times.
We expect this role to attract high interest and may close it before the advertised closing date. To avoid disappointment, we recommend submitting an application at your earliest opportunity.