Young People Senior Coordinator

We are looking for someone to join our Young People Learning team to support the coordination of our programmes for young people across England and Wales.

We are looking for someone with a passion for empowering young people and understanding of school’s curricula in England and Wales to coordinate.  Your role ensures that operational delivery plans are implemented in your defined area, meeting all targets and KPIs.  There is a significant external remit, and you will be expected to pro-actively manage relationships with schools and Local Authorities, to support schools as they participate in our programmes.

You will monitor the quality and impact of our programmes, ensuring this is captured and fed back to our Facilitators and Young People Development Lead to ensure continuous improvement.  You will also be working together with the rest of the Young People Learning team to coordinate activity, such as Workshops, Dragons’ Dens and Awards, to ensure a clearly mapped out timetable.  To support the Young People Administrator in scheduling activity, you will be expected to pass-on details from schools and partners in a timely manner.

You will also have opportunities to work with colleagues across the business, for example colleagues in sales and partnerships, to implement delivery plans as agreed by external partners and funders.

In addition to the ongoing remit of the job description, the post holder will work towards individual goals/outcomes as agreed with the line manager and aligned to the annual organisational business plan.

Having the right mindset, attitude and approach is as important for us as having the right experience and skills.  We appreciate that the best person might not have all the listed criteria yet so if you feel your experience, skills and attitude will help you to make a great contribution in this role and you have the right mindset, we would welcome an application from you.

Key Responsibilities:

·        Coordinating delivery of our programmes for young people, achieving allocated targets in England and Wales and complying with programme systems and procedures.

·        Support the effectiveness of activities for young people by appropriately preparing facilitators and following up with operational stakeholders, such as teachers, after delivery to ensure sessions meet highest standards expectations.

·        Support the delivery of successful events for our young people, such as Awards and Dragons’ Dens, and responsible for implementing plans, coordination and logistical arrangements.

·        Ensure effective recruitment and retention of schools and young people, driving impact and engagement in allocated areas through developing and maintaining operational level relationships and customer service.

·        Responsible for gathering and collating evaluation data and case study information during programme delivery and at events to evidence impact.

·        Maintain up to date records on our CRM system, HubSpot, and impact data on Microsoft Forms and SharePoint.  

·        Providing accurate management information and case studies for reporting to external stakeholders.

·        Gathering intelligence and local insight, needs and funding opportunities to help inform the overall UK Young People sales and strategy.

·        Work collaboratively with fellow Coordinators to lead the continuous improvement and innovation of processes and procedures, enhancing efficiency while developing your capability, confidence, and skills.

For a full set of criteria and information on how to apply please download the recruitment pack from our website.