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Help young people build confidence, resilience and brighter futures through sport and mentoring.
Looking for a role where you can make a real difference?
Maybe you're studying Sports Coaching, Sport & Exercise Science, Youth Work, Education or Psychology.
You're a Teaching Assistant, Learning Mentor, Sports Coach, Support Worker or Youth Worker looking for your next step.
Or perhaps you love working with young people but want something more stable, rewarding and meaningful than evening and weekend coaching.
At Dallaglio RugbyWorks, we support young people who are at risk of exclusion from education. Using sport as a hook and positive relationships as the foundation, we help young people build confidence, resilience, aspirations and life skills that can transform their futures.
You don't need to be a rugby expert. What matters is your ability to connect with young people, inspire them and help them believe in themselves.
If that sounds like you, we'd love to hear from you.
__________________________
The Role at a Glance
What you’ll be doing
Every young person deserves someone who believes in them.
As a Sports coach & youth mentor, you'll play a vital role in that journey. Alongside your coaching partner, you'll deliver engaging sports sessions, mentoring and workshops that inspire young people, build trust and help them realise their potential. Whether you're supporting a young person one-to-one, leading a group activity or helping deliver enrichment events, you'll be creating opportunities for young people to succeed.
This is more than a coaching role. It's an opportunity to be a positive role model, build meaningful relationships and make a lasting difference in the lives of young people across Hastings & Bexhill.
You do not need to know rugby to apply. The rugby side can be taught, and plenty of people in the team started with youth work or mentoring experience rather than a sports coaching background.
Day to day, you’ll work with schools, alternative provision teams and community partners to keep sessions safe, productive and well-organised. You’ll also support holiday activities, career taster days and enrichment trips, giving young people positive things to be part of outside school.
There will be some admin too, including tracking attendance, progress and outcomes. This helps the team see what is working and keep support consistent for the young people taking part.
If you're passionate about helping young people thrive, we'd love to hear from you.
You're probably a great fit if...
You believe every young person deserves someone in their corner.
Whether you've coached a team, supported students in school, mentored young people, or led activities in your community, you know how to build trust, inspire confidence and help young people see what's possible.
We're looking for someone who brings energy, empathy and resilience; someone who can connect with young people facing challenges, lead engaging sessions, and be a positive role model when it matters most.
If you're passionate about changing lives, confident working independently, and excited by the chance to make a real impact every day, we'd love to hear from you.
What you'll need
Bonus points if you have...
This is your chance to help young people realise their potential.
More About Us
At Dallaglio RugbyWorks, we support young people 12-18 who have been excluded from education or at risk of exclusion. Using sport as the starting point and mentoring as the foundation, we help them build confidence, resilience and the skills they need to create brighter futures. Rugby helps start the relationship, but the work goes far beyond sport. The charity uses mentoring, life skills, wellbeing support and career-focused activities to help young people build confidence and prepare for life after school.
Our work focuses on four areas: life skills, raising aspirations, physical wellbeing and mental wellbeing and the aim is to make sure exclusion from school does not become exclusion from society. You’ll be part of a team giving young people consistent support, trusted adults and practical chances to move towards education, employment or training.
Come join our squad
Please click the apply button or get in touch by email, phone or LinkedIn if you’d like to ask a question before applying.
Supporting young people, using the power of rugby.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: WON-261
Closing date: 6 July 2026 at 9am.
Due to the nature of the service the role is only open to female applicants and The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.
Are you a dynamic, collaborative and compassionate individual with a proven track record as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system, whether in the community or in prisons?
If so, St Giles is looking for a Female Link Worker who will be responsible for providing an initial assessment and a time-effective, whole-system support service for women within the Norfolk area who have come into contact with the Criminal Justice System.
The service users supported by this role will be individuals facing various and multiple disadvantages, including; mental health needs, housing issues, debt, substance misuse, family and relationship issues, individuals who have suffered domestic and sexual abuse, and those at risk of offending or reoffending. You will be required to tailor the service to meet the needs of the women on your caseload and assist in diverting them away from the Criminal Justice System.
The role will be community-based and client-led and will involve significant partnership working within the local area to enable you to offer a whole system approach to overcoming barriers and empowering the service user to make better life choices
You will be part of a comprehensive service delivering Wonder+ across Norfolk, representing St Giles Trust, being mindful of and promoting the organisation’s Vision, Mission, Values, and strategic aims at all times.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
What we are looking for:
Please note and Enhanced DBS check is required for this role.
We actively encourage people with personal experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Caseworker Multicrime
We currently have an opportunity for a Caseworker to join the multi-crime team in Wales on a part-time basis working 22.5 hours per week.
This is a hybrid role with regular travel around Dyfed Powys required.
There will be an Open Evening where you can meet the team and find out more about all the opportunities on Thursday 25th June, 4 to 6pm at The Metropole Hotel, Llandrindod Wells, LD1 5BB. You can find out the full details once you apply.
Position: 6793 Caseworker Multicrime
Location: Dyfed Powys area, Wales/Hybrid
Hours: Part-time, 22.5, Monday to Wednesday, can be discussed at interview
Contract: Permanent
Salary: £16,651.20 per annum (FTE £27,752.00 per annum)
Closing Date: 13/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
As a Caseworker you will:
About You
You will need:
You can view the full Job Description and Person Specification once you click to apply.
In Return…
Benefits include:
About the Organisation
This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as Case Worker, Child Case Worker, Family Case Worker, Adult Case Worker, Victim Case Worker, Social Welfare Case Worker, Community Case Worker, Outreach Case Worker.
Please note this role is being advertised by NFP People on behalf of our client. #INDNFP
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health Social Care Service in Newham. No personal care or experience is required, just the right values.
£21,606 per annum, working 30 hours per week. The shift pattern for this role is 10 hour shifts 3 days per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
What you'll bring:
Essential:
Desirable:
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full Job description on our website
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health Social Care Service in Newham. No personal care or experience is required, just the right values.
£21,606 per annum, working 30 hours per week. The shift pattern for this role is 10 hour shifts 3 days per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
What you'll bring:
Essential:
Desirable:
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full Job description on our website
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
Coram Family Lives is part of the Coram group.
About the role
We are looking for an experienced, passionate and motivated SEND Family Support Coordinator to join our Carers Support Service in Milton Keynes to play a vital role in supporting unpaid carers who look after children and adults with SEND (Special Educational Needs and Disabilities) and learning difficulties by reducing isolation, building resilience, and helping carers feel supported, connected, and empowered.
As a Family Support Coordinator, you will:
Educated to NVQ Level 3 or above in social work, health, education, or equivalent experience is essential. Experience of working with individuals and/or families with SEND and learning disabilities is desirable.
The salary for 21 hours per week is £15,910.49 per annum.
To apply for this role, please click on the apply now to complete the application.
Closing Date: Monday 29th June 2026
Interview Date: Week of 6th July 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Every child deserves support through grief. Join Guy's Gift to provide compassionate bereavement support to children, young people and families across Coventry and Warwickshire.
We're looking for a Community Based Bereavement Support Worker or Community Based Bereavement Counsellor to help children and young people navigate grief, build resilience and access the support they need. Working across community settings, you will deliver high-quality support that is timely, child-centred and responsive to the needs of each family.
Location: Hybrid/home-based with travel across Coventry and Warwickshire
Hours: 18 hours per week
Salary:
• Community Based Bereavement Support Worker: £23,500–£25,500 FTE (£11,750–£12,750 pro rata)
• Community Based Bereavement Counsellor: £25,500–£27,500 FTE (£12,750–£13,750 pro rata)
Contract: Initial 12-month fixed-term contract
Reporting to: Delivery Team Leader
Closing date: Wednesday 1 July 2026 at midday
About Guy's Gift
Guy's Gift supports children, young people and families who are experiencing bereavement and change. Our work is rooted in compassion and respect, and we believe that no child should face grief alone. We are passionate about ensuring that every child and young person has access to timely and meaningful support when they need it most.
Appointment will be made as either a Community Based Bereavement Support Worker or Community Based Bereavement Counsellor depending on qualifications, professional registration and experience.
This role provides compassionate, child-centred support to children, young people and families affected by bereavement, helping them navigate grief, build resilience and access support within their communities.
About the Role
This role plays an important part in delivering direct support to bereaved children and young people across Coventry and Warwickshire.
Working closely with the Delivery Team Leader and wider team, the post holder will provide support through group work, one-to-one bereavement support or counselling, and Support to Support pathways for families and professionals.
A central aspect of the role is helping children and young people access the most appropriate support in a timely and meaningful way, including contributing to assessments with families and identifying appropriate pathways of support.
This is a community based role requiring independence, professional judgement and the ability to build positive relationships across a range of settings including schools, community venues and family environments.
You will be joining a small, reflective and supportive team where collaboration, compassion and safe practice are central to how we work.
This is an opportunity to make a meaningful difference to bereaved children and young people within the local community.
How to Apply
Applications are made by completing the Guy's Gift application form. We adhere to safer recruitment and do not accept CVs alone in application for any position with the charity. Please find a full application pack on the Guy's Gift website.
#CommunityBereavementSupport #ChildrensMentalHealth #BereavementSupportWorker #BereavementSupportWork #BereavementCounsellor
Supporting bereaved children and young people in Coventry and Warwickshire.
COMMUNITY COMMUNICATIONS OFFICER
Totnes Town Council | Part-time (24 hours per week)
Salary Details: £20927 (Scale 16 – 20, £30518 - £32597 pro-rata). Pay award pending.
Job Term: Permanent
Closing date: Monday 10 August 2026 (5pm)
Interviews: Wednesday 2nd September 2026
Help connect a town that already cares
We’re recruiting a Community Communications Officer to lead how the Council connects with residents, partners and community groups. This is a role for someone who enjoys building relationships, and bringing people together.
You’ll help make local democracy more visible, accessible and meaningful. That means turning council decisions into clear, engaging stories, but also showing up: attending meetings, listening, capturing what matters, and helping different voices be heard.
This is hands-on, people-focused communications:
We’re looking for someone who:
Local government experience helps, but it’s your ability to connect with people and communicate clearly that really matters.
The details
For an informal chat about the post please call Totnes Town Council to speak to Catherine, Town Clerk.
For more information and to apply please visit the Totnes Town Council website.
ONLY COMPLETED COUNCIL APPLICATION FORMS will be considered at shortlisting stage. CVs alone are NOT accepted.
The client requests no contact from agencies or media sales.
Purpose of the Role
As the Policy and Campaigns Officer for Scotland, you will be the driving force behind our policy development, political monitoring, and strategic advocacy in Scotland. Your work will champion the strategic interests of dietitians as both a professional membership body and a registered trade union. Alongside core policy work, you will take direct ownership of designing and delivering a high-profile national campaign which is delivered across the UK. This allocated campaign will focus on a critical theme impacting both public health and our workforce.
The role sits within the BDA’s policy and public affairs function, and you will be part of a small team of policy officers and a public affairs officer who work across the other home countries and the UK. You will have access to an established Scotland board, a colleague who covers trade union representation in Scotland and a supportive professional practice, communications and leadership team based at our Birmingham head office.
Key Areas of Responsibility
The post holder will deliver on the following key responsibilities:
Policy development and advocacy (55%)
Campaign co-ordination (30%)
Cross BDA engagement and communications (15%)
Person Specification
Knowledge
Experience
It is also desirable if you have worked as a dietitian or dietetic support worker.
Ideally you should be confident working independently in a small field-based team, able to build relationships and translate complex policy into clear advice, with desirable experience in a professional body, trade union, or dietetic setting.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK has an exciting opportunity to join their fantastic team in Neath, Port Talbot!
We are recruiting for a Shop Manager to manage the day to day running of our Neath store.
As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.
This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.
Our Neath store sells a wide range of donated items including clothing and furniture.
If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
Please note this opportunity will require the successful candidate to work 35 hours across a 7-day working week, including Saturdays and Sundays on a rota basis.
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
What we offer in return:
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Supporting statements and anonymisation
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Garden Co-ordinator.
Salary: £25,000 Hours of Work: 35 per week
This post is offered until June 30th 2028 in the first instance.
Funded by the National Lottery Reaching Communities Fund.
Netherton Feelgood Factory, a community-based healthy living centre, is offering an exciting opportunity to make a real difference to the lives of people and the environment by taking forward the development of the Netherton Community Garden and Green Hub. We are looking for an imaginative and committed person with knowledge of horticulture but also with the people skills to support and help people from the local area.
The Netherton Community Garden started life in 2016 as a vision to develop a piece of waste urban land into a garden that could be enjoyed by the community and that also would produce fresh produce to promote health and awareness of growing skills.
Since then, and thanks latterly to a National Lottery grant, the garden has begun to develop as a Green Community Hub with the aim of enabling local people to adopt more sustainable lifestyles. The garden has a positive impact on the local community by providing a meeting place, a venue for skills training and a place to promote positive mental and physical health.
Location: UK – Open to remote arrangement (Only candidates who are eligible to work legally without work visa sponsorship in the UK will be considered.)
Contract Type: Part-time (0.5 FTE / 20 hours per week), Permanent contract
Hiring Salary: GBP 46,474 per annum (before taxes, to be pro-rated to 0.5 FTE)
Target Start Date: As soon as possible
Application Closing Date: 8 July 2026 23:59 BST
This job advert is for an existing vacancy.
About Right To Play:
For more than 25 years, Right To Play has been protecting, educating, and empowering millions of children each year to rise above adversity through the power of play.
We offer programs in 13 countries across Africa, Asia, the Middle East and North America, reaching millions of children each year in some of the most difficult places on earth, helping them to stay in school and learn, overcome prejudice, heal from trauma, and develop the skills they need to thrive. We do this by harnessing play, one of the most fundamental forces in a child's life, to teach children the critical skills they need to dismantle barriers and embrace opportunities, in learning and in life.
This work is supported by our two global offices in Toronto, Canada and London, UK; and seven National Offices in North America and Europe.
Right To Play UK is a charity registered in England and Wales and in Scotland that works in partnership with Right To Play International to raise funds and awareness across the UK and Ireland.
Benefits Highlights:
Application Method:
Apply with your resume and cover letter in English via the application link.
Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. We strongly encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play.
As part of our selection process, final candidates will be required to complete security checks and Vulnerable Sector Check or equivalent criminal record check as a condition of the offer. More details about our recruitment process are available here. Safeguarding information is available here.
As part of our recruitment and selection process, Right To Play uses Artificial Intelligence (AI) - assisted tools to support the assessment of candidates or applications. This may include but not limited to generating and editing of job adverts, assessment and interview questions, scheduling, translation, transcription, note taking, etc. Our Applicant Tracking System (ATS), VidCruiter, also use AI-powered ChatBot to answer candidates' enquiries. These tools are used only to assist human reviewers in evaluation and do not make selection or screening decisions. All hiring decisions are made by human reviewers. All AI-assisted processes comply with applicable privacy and data protection regulations, including GDPR and PIPEDA. For more information, please refer to RTP AI Policy and our Best Practice: Use of AI in Recruitment.
We value and promote a culture of diversity, equity, inclusion, and belonging. We are committed to providing accommodations to candidates with disabilities during the recruitment and selection process, and thereafter. Please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.
Job Description:
Job Title: Finance and Operations Manager
Grade: 7
Reports to: Executive Director, UK and Global Strategic Initiatives
Reports Technically to Director, Finance HQ
Location: UK (open to remote arrangement)
Direct Reports: NA
Department: Finance
1- Purpose:
The Finance and Operations Manager ensures the effective financial, administrative, and operational functioning of Right To Play UK and support the establishment of Right To Play Ireland by overseeing accurate financial records, coordinating people and legal processes, and continuously improving business systems and practices to support and enable successful fundraising outcomes.
2- Accountability & Responsibilities:
Finance (90%)
Operations (10%)
Perform other duties as assigned.
3-Scope (geographical and/or functional), Impact and Autonomy
The incumbent operates with significant autonomy, holding delegated authority over financial management, systems, and office operations, including safeguarding all funds received, and preparing supplier invoices for payment. They operate with high trust and independence and is expected to safeguard assets and ensure full statutory, fiscal, and HR data compliance.
4-Leadership and Staff management
The role exercises functional and collaborative leadership with no direct reports, providing guidance and influence across Right To Play UK and Right To Play Ireland. Leadership is demonstrated through setting standards and supporting teams to work effectively within organizational policies and financial controls, by providing authoritative guidance to the offices on financial policies, internal controls, and risk management; escalating material risks and recommending mitigation actions to the Executive Director and HQ Finance. The incumbent is expected to operate effectively in a low segregation environment due to small staff size by implementing and monitoring compensating controls (spot checks, reviews with Executive Director, exception reporting) to maintain strong control integrity.
5- Information requirement for decision-making
The incumbent requires secure access to accurate financial, donor, and operational data - primarily through the MCRM and ERP systems - which is already identified and readily available and applies established analysis and reporting methods as a super-user to interpret information, ensure compliance, protect confidential constituent records, and support informed financial and operational decision-making.
6- Innovation and Improvements
The incumbent is expected to drive process improvements and functional innovations within the offices—data integrity, financial tracking, and internal collaboration—while supporting others to implement these changes, with major or high-risk innovations subject to approval by the Executive Director.
7- Relationships & Communications: Internal / External:
The incumbent maintains key internal relationships with all team members, doner services team and HQ colleagues in MCRM, Finance, and People & Culture, and external relationships with Board members, and event partners, using effective communication and donor stewardship to support organizational objectives and ensure smooth operations. The incumbent stewards Right To Play UK and Right To Play Ireland’s fiduciary obligations and is the primary authorized liaison with banks, landlords, insurance and payroll providers, external auditors, tax advisors, and legal counsel.
8- Expertise (Certifications / Education, Professional Experience/Language)
9- Core Competences
10- Additional Information
Ability to work irregular hours depending on event and external meeting schedule. Occasional travel for attending internal and external meetings and supporting events.
To protect, educate, and empower children to rise above adversity using the power of play.
The client requests no contact from agencies or media sales.
About the Role
Advice Giving
· Provide advice through telephone and webchat
· Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities
· Supporting clients to use ICT to make their new Universal Credit claim
· Use Citizens Advice resources to find, interpret and communicate the relevant information to clients
· Complete benefits checks when appropriate
· Research and explore options and implications so that clients can make informed decisions.
· Act for the client where necessary using appropriate communication skills and channels.
· Refer internally or to other specialist agencies as appropriate.
· Ensure that all work meets quality standards and the requirements of the funder
· Ensure that work reflects and supports the Citizens Advice service's equality and diversity strategy.
· Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
· Complete the required training to comply with quality assurance processes
Research and campaigns
· Support our research and campaigns work through various channels including case studies, data collection and client consent
Professional development
· Keep up to date with legislation, policies and procedures and undertake appropriate training
· Read relevant publications
· Attend relevant internal and external meetings as agreed with the line manager
· Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate
Administration
· Use of telephony and IT equipment for multichannel delivery of advice services
· Use of IT software for statistical recording of information relating to research and campaigns and funding requirements, record keeping and document production. Ensure GDPR compliant training is completed on an annual basis
· Ensure that all work conforms to your organisation’s systems and procedures
Other duties and responsibilities
· Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service
· Demonstrate commitment to the aims and policies of Citizens Advice
· Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
· Work from a variety of Citizens Advice Liverpool outlets and outreach locations across the city as required over the course of the week between the hours of 8am-6pm.
Requirements
1. Recent knowledge and experience of the benefits systems, including experience of carrying out accurate benefit check calculations in a professional setting
2. Basic knowledge of multiple enquiry areas to aid with identifying emergencies and making referrals where appropriate
3. Experience of providing advice through telephone and web chat
4. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings with them
5. Ability to interpret complex information and convey it in a way that is understandable to clients.
6. Good ICT knowledge with an ability to support clients with their online claim application
7. Ability to develop and maintain positive working relationships with a range of partnership organisations to reach Universal Credit claimants.
8. Assist with research and campaigns works by providing information about clients’ circumstances
9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
10. Ability to meet targets and excel against objectives.
11. Ability and willingness to work both on own initiative and as part of a team.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: 1 X Fixed Term 12 months, 1 X permanent
Location: Glasgow (5 days a week)
Assessment Centre: 13th of July in our Glasgow Centre
Let’s make every day a chance to create a brighter future for the next generation!
Would you like to join a great team- working in Employability across Outreach and Delivery? Join us at The King’s Trust, where together we’ll ensure young people are supported, engaged, and fully prepared to step into sustainable employment with confidence and style.
You’ll play a vital role in guiding young people on their journey into work. By building strong relationships, you’ll uncover and help remove any barriers that might stand in their way - enabling them to thrive and achieve positive job outcomes. You’ll take responsibility for a caseload of young people, offering one-to-one support, coaching, and encouragement, while helping them navigate everything from travel costs to balancing other commitments.
As a key advocate, you’ll work closely with employers to champion each young person’s support and learning needs, ensuring they are set up for success in their roles. You’ll also collaborate with partners such as Jobcentre Plus and other stakeholders to create seamless pathways into employment, making sure nothing stands in the way of sustained job outcomes.
You’ll be a guiding light for our delivery partners and service providers, supporting them to deliver high-quality experiences that lead to real jobs for young people. You'll also deliver engaging employability sessions, both directly and by supporting partners and volunteers, using a mix of face-to-face delivery and virtual sessions via MS Teams. When needed, you’ll be out and about, visiting placements or employers to ensure everything runs smoothly and that everything is delivered to the highest standard.
Alongside this, you’ll maintain accurate and detailed records of young people’s progress, employer engagement, and outcomes, ensuring everything aligns with our funding requirements and clearly demonstrates the impact of the programme.
We’re passionate about Equality, Diversity and Inclusion, so you’ll help create an environment where every young person feels seen, valued, and supported, contributing to local action plans that bring our EDI commitments to life.
This is a dynamic role where no two days are the same - you’ll need to be adaptable, ready to step into different responsibilities, and occasionally deputise when needed.
Join The King’s Trust team and help make our mission a reality - supporting young people not just into jobs, but into brighter futures.
What happens next?
For our Youth Development Lead roles, there's no need to upload a CV or cover letter, as we use a strengths-based approach. Simply complete your profile, including the screening questions. If you pass the initial screening, you'll be invited to complete an online assessment (which must be completed to be considered). We'll then be in touch with next steps shortly after the closing date.
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.