Social Work Jobs
Location: Hillingdon
Closing date: 19/05/2024
Interview date: 29/05/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as an Assistant Support Worker , we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more then 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Thames Reach’s Outreach teams operate across London and helps those who are rough sleeping to find routes away from the street. The teams respond to referrals and work flexibly to reach London’s most vulnerable. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those with immigration issues.
We are looking for an Assistant Support Workers to join the Street Outreach Rough Sleepers Team
Thames Reach welcomes applications from people with transferable skills.
You will:
- Complete outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough
- Work alongside senior colleagues to identify the fastest and most appropriate route away from the streets for the people that we are working with
- Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation
- Maintain and support relationships with partner agencies
- Accurately record all work completed within given timeframes
To succeed as the Assistant Support Worker, you will have:
- A strong commitment to providing a high standard of service
- An understanding of homelessness which can be based on your professional work, voluntary experience or personal experience
- Good written and verbal communication skills
- A mature and thoughtful approach to equal opportunities and diversity in service provision
- A clean driving license
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website via the apply button.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Location: Hillingdon
Closing date: 19/05/2024
Interview date: 29/05/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more then 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Thames Reach’s Outreach teams operate across London and helps those who are rough sleeping to find routes away from the street. The teams respond to referrals and work flexibly to reach London’s most vulnerable. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those with immigration issues.
We are looking for a Lead Worker to join the Hillingdon Streat Outreach Team.
You will:
- Lead outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough
- Take a lead role within the team, working closely with support workers and assistant support workers to identify the quickest and most appropriate route off the street for people found rough sleeping, and devise plans to achieve this
- Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation
- Work alongside partner agencies to ensure that clients are accessing appropriate support to access and sustain accommodation.
- Represent the team at multi-agency meetings
- Accurately record all work completed within given timeframes
To succeed as the Lead Worker, you will have:
- A strong commitment to providing a high standard of service
- Experience working with people who have rough slept or vulnerable adults and supporting them to access services
- Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to coordinate a high number of cases and complete tasks promptly and efficiently.
- Good communication skills and confidence in public speaking when representing Thames Reach externally
- Experience in forming strong working relationships with partner agencies, being able to challenge them when required
- Strong IT skills with the ability to use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone
- A clean driving license (desirable)
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Hours: 33.25 per week (10pm – 8am)
Location: City of London and Hackney
Closing date: 12/05/2024
Interview date: 22/05/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Night Support Worker, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more then 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Assessment Centres are fast paced services where people are referred in, usually from the street, and rapidly referred on to appropriate longer term accommodation. The services are short stay, and staff provide wrap around support and liaison with several external partners, including physical health, mental health, substance use and housing. Staffed 24 hours to ensure this quick turnaround, they are a key service to ensure people are off the streets and in stable accommodation.
We are looking for a Night Support Worker to join both the brand new Snow Hill Court team and the City Inn Assessment Service team.
Thames Reach welcomes applications from people with transferable skills.
You will:
- Conduct rapid risk and accommodation assessments with clients moving in to the service
- Liaise with external agencies and councils to ensure clients are receiving wrap around support
- Increase move on and throughput in the centre
- Ensure the environment is safe, healthy, and reflective of our ethos and supports our client’s aims
- Be outcome focussed, fostering a culture of high performance and continual improvement on your and the team’s successes.
To succeed as the Night Support Worker, you will be:
- Outcome focussed
- Organised and efficient in your work
- Excellent at communicating and problem solving
- Confident in your ability to support clients and engage with a range of partners
- Competent at using a computer and a range of software packages
- Committed to developing your knowledge and skills
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary.
- Critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website via the apply button.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Royal Borough of Greenwich – office located in Charlton
Closing date: 06/05/2024
Interview date: 16/05/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more then 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Thames Reach’s Supported Housing is comprised of Accommodation, Housing First, Navigator and Move on services supporting people to make real and lasting change in their lives. People may present with complex mental health, offending histories, drug and alcohol needs.
Housing First services: Using the established principles of Housing First we work with people to access accommodation first, explore their aspirations, building opportunities for them to spend their time meaningfully and overcome barriers around unmet mental or physical health needs.
We are looking for a Support Worker to join the Greenwich Housing First team.
Thames Reach welcomes applications from people with transferable skills.
You will:
- Build and maintain positive, trusting relationships with individuals that have a history of rough sleeping or insecure housing.
- Support individuals to move into their own, independent accommodation, and to make it a home. You will work closely with landlords and housing providers to help individuals to understand and sustain their tenancies
- Work in partnership with key agencies, supporting individuals to access support services, community resources, and to feel a part of their local community
- Empowering individuals to take an active role in developing their own personalized support plans, and motivating them to achieve their goals and aspirations
- Develop a detailed understanding of the Housing First model – this is a great opportunity to gain an in-depth knowledge of this innovative and exciting new model of housing which is currently growing in popularity in the UK
To succeed as the Support Worker you will have:
- Great organisational skills and be efficient in your work
- Excellent communication and problem solving skills
- Confidence in your ability to support clients
- Competent at using a computer and a range of software packages
- Commitment to developing your knowledge and skills
- Willingness to be responsive and flexible to the needs of the team and the clients
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Senior Service Manager - Community and Housing Related Support
Up to £49,901.90 per annum (plus £2,600 car allowance - non-contractual)
Hybrid - Midlands / East of England with travel across our geography as required
Permanent, Full Time
Are you a Supported Housing professional looking for an exciting new role within an organisation committed to improving lives? Are you experienced in delivering Local Authority support contracts, and driven to deliver high support services? If so, their Senior Service Manager role could be the perfect job for you…
Our client is a leading housing Group across the Midlands & East of England, committed to enhancing communities and improving the lives of both their colleagues and customers. With a mission to provide quality, safe, affordable housing that build great foundations for their customers, their Specialist Housing team are critical to ensuring their customers have the ability to live independently.
As a Senior Service Manager, focusing on their Community and Housing Related Support services at the Group, you will be responsible for overseeing the operational management of their Specialist Housing services in your area of expertise. Your role will involve leading a team of multiple Service Managers, ensuring the delivery of financially viable, high-quality services in line with best practice and the Group's vision. This role will manage services based across Birmingham, Lincolnshire and Peterborough, leading services that provide both scheme based and community-based support with a focus on independent living and mental health service provisions. Further key responsibilities are listed below:
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Manage a team of Service Managers, supporting them to achieve the quality, service outcomes, and performance standards required by the Group and our contractual obligations.
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Ensure the recruitment of high-quality colleagues by providing support and assistance to Service Managers as necessary.
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Investigate potential disciplinary issues and complaints, recommending and implementing areas of improvement and best practice as required.
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Assist in tendering for new opportunities, re-tendering for existing services, obtaining grant funding, and mobilising new contracts.
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Develop services to deliver increased social benefit to communities in line with company business plans and departmental strategy.
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Routinely review key performance indicators and legal/regulatory compliance, promptly addressing any areas of poor performance or non-compliance and escalating issues to the Head of Service as appropriate.
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Set service and related budgets in line with company requirements and regulations, closely monitoring and controlling them, and taking early remedial action on any potential issues.
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Conduct regular service audits, create and monitor relevant improvement plans with the Service Manager.
In order to be successful in application for their Senior Service Manager role, you’ll need proven experience in delivering independent living contracts, alongside previous budget management and contractual income management experience, ensuring value for money at all times. Having a knowledge and understanding of Chartered Institute of Housing and have or be willing to work towards Level 4 Qualification is also crucial.
Their Senior Service Manager position is a hybrid position, contracted to 36.25 hours per week. To them, this means a weekly presence in the services under the remit of the role (they are open to discussion around how this is built into working weeks).
This is a hugely exiting time to join the Group – not only are they continuously striving to achieve better results for their customers, but the Social Housing sector is at a crucial point with new measures, legislations and standards coming into effect imminently. Their Senior Service Manager opportunity will help to broaden your knowledge of Housing & Assets, alongside the chance to deliver high quartile independent living services. They offer a supportive and inclusive working environment that values your contributions, along with access to ongoing professional development opportunities, ensuring your skills remain at the cutting edge of the industry.
This role currently attracts a non-contractual car allowance according to their Driving at Work Policy. This is currently set at £2,600 per annum, however eligibility for the allowance and the rate of the allowance is reviewed annually and any changes will be notified to you.
What you receive from them:
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Up to 26 days annual leave (Pro rata based on contracted hours)
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Life Cover of three times your annual salary (as part of pension scheme membership)
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Membership of their Health Care Cash Plan including Employee Assistance programme and DoctorLine
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Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards
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Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing
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Free Eye Tests
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Free flu vaccinations
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Investment in your personal development through their extensive learning and development opportunities.
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Professional subscription for membership fees relating to your role, paid for by us
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Family friendly, carers leave plus other paid leave
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Long Service Awards
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Carers Networking Group and resources to support Unpaid Carers
How to apply
Please click “apply” today to upload your CV detailing your employment history.
Please note, if this vacancy receives a high number of applicants, they reserve the right to close the advert and application window early.
They do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.
Vetting Requirements
The important things – They can only consider applications from candidates who have the right to work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. Original proof must then be provided by day one upon successful candidature).
Naturally working with their customers they need to complete pre-employment checks before you join them. This role is conditional upon receipt of two satisfactory references (one from your current employer). They also need you to tell them what you have been up to as a minimum over the past 5 years in terms of employment history. They recognise, welcome and support that everyone’s employment history is unique and can be different. This could include carer duties, travel, seeking work, education, employment, training, or volunteering.
They are committed to safeguarding, promoting the welfare of adults with care and support needs and expect all colleagues and volunteers to share this commitment. This position is subject to a DBS Check.
Equal Opportunities
As an equal opportunities’ employer, they are committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
They pride themselves on looking after their colleagues and as part of their commitment they are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities.
They aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Group.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role:
The post holder will work within The Passage’s Community Services as a Complex Case Outreach Worker and will lead on case management for people experiencing homelessness who are presenting in the footprints in which the team operate and/or who are accessing the Resource Centre. The post-holder will support individuals with substance use support needs and/or mental health issues and will lead on work with clients who are experiencing alcohol and/or drug dependencies and who may also be experiencing mental health problems or other health or social care needs.
Main duties:
- To manage a caseload of clients presenting within the footprints in which the Engagement & Outreach service operate and individuals who are accessing The Passage Resource Centre. To support clients with complex needs, supporting them to identify and work towards recovery and away from homelessness.
- Carry out assessments, case management, support planning and the delivery of interventions for clients including those experiencing mental health and/or substance misuse issues who are multiply-disadvantaged in their homelessness.
- Provide assertive outreach and engagement with street-based service users presenting with complex needs and barriers to engagement. Carry out monthly street-based audits to inform reporting and analysis of service outcomes.
- Support clients who are rough sleeping or involved in day time activity in the footprints in which the team operate to end their homelessness by linking them in with appropriate internal and external support services relevant to their needs. To provide support to clients who are accommodated, but may require ongoing support in order to maintain this accommodation, linking them in to appropriate local services.
General responsibilities:
- In conjunction with your line manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.
- To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
- To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.
- To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
- To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.
Desired experience:
- Significant experience of delivering support services to socially excluded clients in a street based/day centre or similar setting.
- Significant experience of working in a mental health and/or substance misuse setting, working collaboratively to achieve positive outcomes for clients.
- Experience of providing a fully sensitive and responsive service to clients in a psychologically informed manner.
- Experience of working cooperatively with external partner agencies, e.g. Police, Social Services, NHS, as well as housing providers and voluntary agencies.
- Experience of assessing client needs and supporting clients to address their needs through assertive outreach and case management.
- Experience of working in a client-centered recovery focused approach and the necessary professional social skills to initiate and maintain constructive and appropriate relations with clients and agencies.
Desired knowledge:
- Understanding the support needs of the street populations with complex health, and housing needs.
- Knowledge of services and legislative environment regarding housing, health, work and immigration as it relates to people experiencing homelessness.
- Ability to communicate, both verbally and in writing and collate and evidence work and outcomes using case management databases.
- Knowledge of Psychologically Informed Frameworks.
- An understanding of the causes of homelessness and, in particular, the needs of people who are multiply-disadvantaged in their homelessness.
- Knowledge of housing pathways available to dual diagnosis clients and how to access them.
- A working knowledge of how to support people with either substance or mental health needs.
Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
The client requests no contact from agencies or media sales.
Location: Redhill – Across East Surrey
Closing date: 12/05/2024
Interview date: 23/05/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker, we’ll make the best use of all your understanding, compassion, and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Thames Reach’s Outreach teams operate across London and helps those who are rough sleeping to find routes away from the street. The teams respond rapidly and work flexibly to reach people. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support.
We are looking for Support Workers to join the East Surrey Outreach Service team.
You will:
• Complete outreach shifts, providing a rapid response to referrals for people who are rough sleeping across four districts.
• Working closely with Lead Workers and Assistant Support Workers to identify the quickest and most appropriate route off the street for people found rough sleeping, and devise plans to achieve this.
• Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation.
• Work alongside partner agencies to ensure that clients are accessing appropriate support to access and sustain accommodation.
• Accurately record all work completed within given timeframes.
• Have a UK Driving Licence.
To succeed as the Support Worker you will have:
• A strong commitment to providing a high standard of service.
• Experience working with people who have slept rough or vulnerable adults and supporting them to access services.
• Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to coordinate a high number of cases and complete tasks promptly and efficiently.
• Good communication skills and confidence in public speaking when representing Thames Reach externally.
• Confident in building strong working relationships with partner agencies, being able to challenge them when required.
• Strong IT skills with the ability to use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%.
• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
• Life assurance – four times your annual salary.
• Critical illness cover.
• Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply, visit our website vias the apply button.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Closing date: 12/05/2024
Interview date: 21/05/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 10,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Thames Reach’s Outreach teams operate across London and helps those who are rough sleeping to find routes away from the street. The teams respond rapidly and work flexibly to reach people. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support.
You will:
- Complete outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough
- Take a lead role within the team, working closely with support workers and assistant support workers to identify the quickest and most appropriate route off the street for people found rough sleeping, and devise plans to achieve this
- Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation
- Work alongside partner agencies to ensure that clients are accessing appropriate support to access and sustain accommodation
- Accurately record all work completed within given timeframes
To succeed as the Lead Worker, you will have:
- A strong commitment to providing a high standard of service
- Experience working with people who have rough slept or vulnerable adults and supporting them to access services
- Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to coordinate a high number of cases and complete tasks promptly and efficiently
- Good communication skills and confidence in public speaking when representing Thames Reach externally
- Experience in forming strong working relationships with partner agencies, being able to challenge them when required
- Strong IT skills with the ability to use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website via the apply button.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Location: Flexible locations across Lambeth & Southwark
Closing date: 12/05/2024
Interview date: 23/05/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Lead Worker to join the Lambeth Temporary Accommodation Support Service. Our team are commissioned to work with, and support individuals placed in temporary accommodation by the London Borough of Lambeth.
You will:
- Assess the housing and other needs of people living in Temporary Accommodation in Lambeth
- Complete referrals for immediate and long-term housing options, and refer people to organisations that can help with other support needs
- Work creatively with the local authority, community-based services, staff and service users to ensure that support is personalised, effective and measurable
- Contribute to evaluation and measuring impact.
To succeed as the Lead Worker, you will be:
- Organised and efficient in your work
- Excellent at communicating, forming and maintaining effective working relationships with a range of stakeholders
- Organised and able to manage conflicting priorities and deadlines, including administrative tasks
- Competent at using a computer and a range of software packages
- Responsive and flexible to the needs of the team and service users.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website via the apply button.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Roma Outreach Worker (Full-time, 12-month fixed term contract)
Kingston upon Thames, Greater London
37.5 Hours per week
This role will require the person to work early mornings and late nights in order to conduct outreach shifts in the Borough.
UK Driving Licence and Romani or Romanian language skills are essential.
About Us
We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future. For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.
The Benefits
– Salary of £31,500 per annum
– 34 days’ holiday (inclusive of bank holidays) increasing with length of service
– Pension scheme
– Access to a free Employee Assistance Programme
– A range of benefits including cycle to work scheme and staff wellbeing sessions
– Refer a friend bonus scheme
This is a superb opportunity for an individual with drive, focus and a desire to work with our outstanding charity to help us to combat homelessness. You’ll discover a passionate, supportive environment where the entire team are working toward the same goals and are dedicated to making positive change and producing great results.
The Role
The purpose of the Roma Outreach Worker role is to deliver an effective service to single people who are currently rough sleeping. This post will actively support Roma clients, providing a continued and consistent point of contact whilst assisting them in navigating the various change pathways available to them.
Are you passionate about utilising your language skills to assist in ending rough sleeping? Our organisation takes a proactive stance in supporting individuals away from rough sleeping, aiming for permanent transitions from rough sleeping.
We are seeking a dynamic and self-driven individual with language proficiency in Romanian or Romany to join our Kingston Outreach Team as a Roma Outreach Worker. In this pivotal role, you will engage in street outreach shifts, assess needs, and deliver personalised case management. It is the beginning of assisting clients on their journey from homelessness to independence.
To be considered for the role of Roma Outreach Worker, you will have:
- Able to speak Romani or Romanian fluently or to a high level.
- Full and clean UK driving licence.
- Good understanding of the Roma communities.
- Experience of working within the homelessness or social care sector.
- Have a creative, solution-focused approach to overcoming challenges.
- Knowledge of GDPR and data management.
- Knowledge of current drug and alcohol provision and relevant services, pathways and conditions.
- Emotional resilience to deal with challenging behaviour and to facilitate ongoing constructive engagement.
- Solid IT skills with the ability to record sound and accurate records in a timely fashion on IT applications such as CHAIN and Inform.
- A commitment to learning and continuous improvement.
- Experience of support planning and risk assessing clients with complex needs, including safeguarding knowledge.
- Able to develop positive and professional working relationships with clients to facilitate the best possible outcomes and address issues of social isolation and exclusion.
- Experience in conducting client assessments and interviews and outcome monitoring.
For further and more detailed information on the role and person specification, please review the Job Description.
SPEAR is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environment is, the better our work will be.
At SPEAR, we welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
So, if you’re seeking your next challenge as a Roma Outreach Worker, please apply via the button shown.
The client requests no contact from agencies or media sales.
You’re good at engaging with, and supporting, others who are experiencing difficulties. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Peer Support Worker.
Right now, we are looking for a Peer Support Worker to join the team at Horsham. Our Peer Support service offers both intensive and low key peer support services. We support people who are going through a difficult time, by sharing our experiences, helping them discover the strengths and developing skills that will lead to wellness. But it's only possible with the help of people like you.
Day-to-day, you’ll work with the team leaders, peer support volunteers and the people who use our services to develop an inclusive and effective peer support service, offering individual and group support. That means you will be working alongside colleagues who have personal experience of using mental health services to help others on their own recovery journey. You will help to contribute to the development of organisational policies, procedures, protocols, systems and guidance to underpin the provision of peer support across the organisation. Identifying and undertaking training programmes, promoting the service to stakeholders and operating within a fully compliant service to agreed budgets – all are part and parcel of this challenging role.
To succeed, you’ll need a good understanding of the recovery and personalisation agenda and the principles and practice on which mental health services are run. You must have a proven ability to consult, liaise and work collaboratively with a team of colleagues and a wide range of external organisations and a flexible approach to working hours. You will be well-organised and self-motivated; good problem-solving and decision-making skills are essential, as is an innate ability to cope with personal stress.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.
So, are you ready to take on this rewarding role that comes with some really great benefits.
This is a permanent part time role requiring the post holder to work 15 hours per week.
To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.
What we’re looking for:
- Do you have demonstrable experience (professionally or voluntary) supporting customers with substance misuse issues?
- Do you have experience supporting customers with mental health needs?
- Do you have knowledge or an understanding of housing support needs and benefits?
If so, this role is perfect for you!
Here at Peabody, we have an opportunity for a Outreach Support Worker on a Permanent basis in Brentwood, Epping & Harlow areas.
A bit about the role:
As a Outreach Support Worker, you will provide a service where planned support and crisis intervention is delivered to vulnerable people with low, medium and high support needs living in independent accommodation with the aim of them maintaining their home.
In conjunction with colleagues and Senior Managers, you will be responsible for the effective operation of the Support Service, in line with its policies and procedures, including encouraging a co-operative and supportive environment within the Service, listening to customers’ views and developing new services to meet these needs.
Some of the key results for the role include:
- To provide pre tenancy guidance and ongoing support to customers on all tenancy matters, including assistance to furnish and move into properties.
- To enable customers to abide by their tenancy agreements, giving advice and assistance on dealing with police and courts where this relates to housing matters
- To provide basic Welfare Benefits advice, assisting customers in claiming all benefit entitlements and assisting with accessing specialist support.
- To work with customers to identify the skills required to manage their own tenancy, including assistance to deal with difficult situations.
This role will require an Enhanced DBS check, a UK driver’s licence and access to a vehicle.
A bit about us:
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.
Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
We work with councils and communities to promote economic inclusion, tackle inequality and poverty, and prioritise wellbeing.
Here just a few of the benefits for working at Peabody:
- Up to 25 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal
- 4 x Life Assurance
- Competitive salaries that are benchmarked regularly against current market rates
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1
Are you ready to apply?
Closing Date: 6 May 2024
Interview dates - Week commencing 13th May.
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
To be considered for the position of Outreach Support Worker, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.
Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.
Contract type Permanent
Weekly hours Monday - Friday 9-5
£37,181 per annum and excellent benefits including flexible working
Fixed term until April 2026 – linked to funding
Full time hours a week – 37.5 per week
Closing date: Tuesday 7th May 2024 at 11.30 pm
Do you have proven experience of day-to-day staff and service management, including casework support and supervision? If leading a new financial resilience project sounds appealing, join Shelter as a Team Leader and you could soon be playing a vital role at the heart of our Birmingham Hub.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious people who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
In Birmingham our team has over 40 staff plus a team of volunteers. We specialise in housing advice and homelessness work, with a particular focus on families and people experiencing multiple disadvantage. We partner with a range of organisations to challenge the underlying systems that prevent people from living securely in suitable, safe, affordable accommodation.
About the role
We have a new three year partnership with a leading bank, which aims to build financial resilience and break the cycles that can see people experiencing financial problems and this having a negative effect on their housing situation.
Your role will be to provide leadership and line management for six team members, keeping up to date with legislation, mentoring and coaching your team on complex issues in housing, debt and welfare benefits. The views of people with Lived Experience is key to service design at Shelter and you will lead on making sure they are involved to deliver a service that is truly co-produced. We aim to empower communities, so you will develop and deliver training on rights awareness and build relationships within the community. Compliance is also a crucial part of the role - you will monitor and report on contract and financial performance, carry out casework supervision and file reviews and identify systemic housing issues.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
You will need experience of working with people facing exclusion and disadvantage and in a multi-disciplinary context with partners, community groups and other agencies, acting as a safeguarding lead. A good understanding of housing, debt advice, and welfare benefits is essential. The communication skills it takes to line manage others, promote effective working relationships, with external agencies, people with lived experience and internally across Shelter, are key. You will be able to demonstrate the ability to manage externally funded contracts including reporting and financial oversight.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
The client requests no contact from agencies or media sales.
£37,181 per annum pro rata and excellent benefits including flexible working
Fixed term contract until 31st March 2026 - linked to funding
30 hours a week
Closing date: Tuesday 7th May 2024 at 11.30 pm
Do you have proven experience of day-to-day staff and service management, including casework support and supervision? Then join Shelter as a Team Leader and you could soon be playing an important role at the heart of our Birmingham Hub.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious people who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
In Birmingham hub we specialise in providing housing advice and homelessness work, with a particular focus on families and people experiencing multiple disadvantage. We work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable accommodation. This role will be to provide day to day leadership for our Peer Mentor Service, delivered in partnership with Birmingham and Solihull Mental Health Foundation Trust. FIRST stands for Forensic Intensive Support Recovery Teams, where Peer Mentors use their own lived experience of complex needs to provide early intervention to improve client outcomes.
About the role
You will be responsible for the day to day service delivery and line management of the Peer Mentors, supporting them to deliver tailor made and holistic support packages, integrating joint working protocols within NHS services. You will allocate referrals and work closely with the Service Manager and Service Commissioners to identify gaps in provision. At Shelter we are aiming to change the systems that cause the housing emergency so you will identify examples of good and bad practice which will then be used to call for systemic change.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
To succeed, you’ll need experience of working with people with complex needs and in a multi-agency context with partners, community groups and other agencies. A good understanding of housing, homelessness and welfare benefits issues is crucial. The communication skills it takes to line manage others and promote effective working relationships, with external agencies, people with lived experience and internally across Shelter, are key. Ideally you will understand employing individuals with lived experience of complex needs, the challenges and opportunities this presents and how best to provide effective support. You have experience of promoting take up of services both internally and externally.
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Tenancy Services Officer
£16,560.59 + car allowance £1,901.81 – 17.5 hours pw
Fenland, Cambridgeshire, but will have oversight of a supported scheme in Northampton
Part Time - 17.5 hours per week
Do you have the drive to make a difference by living our client’s values every day to deliver an excellent customer experience? You'll add significant value providing a comprehensive housing management service working with their customers to maximise their quality of life. You'll work with their residents and communities to help them thrive, offering targeted actions and delivering a holistic customer service approach.
They’re looking for a flexible, dedicated and highly motivated individual, who would welcome the opportunity to have a direct impact on improving their communities. You will be customer-focused, innovative in your approach and be able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment.
You’ll be able to:
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Deliver an excellent customer focused service that is accessible, visible and results in high levels of customer satisfaction
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Design and deliver effective actions to encourage tenancy sustainment, and improve the social and financial performance of their communities
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Support the creation of new ideas and innovation in the business
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Be adaptable and brilliant at working in partnership with their customers, colleagues and communities
Closing Date: 9.00am on Monday 6th May 2024.
Interviews will take place on week commencing 13th May 2024 (date to be confirmed)
About their team:
Their team is great! They’re led by their Executive Director of Customer Experience.
They work hard, support each other, and also like to have fun!
You’ll be part of their new Customer Experience Directorate – where you'll work as part of their Neighbourhood Teams who are led by their Assistant Director of Neighbourhoods and you’ll be reporting to their Community Housing Manager - it’s an exciting team to be part of, as they deliver their new corporate plan ambitions.