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Page 1 of 16
BS34 8TT (On-site)
£25,528,04 per year
Full-time
Permanent
Job description

This role is being advertised as a Receptionist however the successful applicant will be employed as a Client Care Coordinator.

⌚ Hours: 37.5 hours per week (with the occasional Saturday)

We are looking for a compassionate and professional Client Care Coordinator to join our supportive team. This is a rewarding customer-facing role where you will support clients both in person and over the phone, providing reassurance, clear information, and a calm, empathetic approach during what can often be sensitive or challenging situations. We are seeking someone who is confident working with the general public and passionate about delivering exceptional care and support.

What we’re looking for:

  • Previous customer-facing experience, ideally working directly with the general public
  • Strong communication skills with the ability to remain calm, empathetic, and professional in difficult or emotional situations
  • A caring, approachable nature and a genuine desire to support others

Full training and ongoing support will be provided, along with great transport links, on-site parking, and only one Saturday shift every two months.

Interviews for successful candidates will take place on Friday, 29th May.

Why Join Us?

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

�� Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.

�� Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.

�� Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.

Application resources
Organisation
MSI Reproductive Choices UK View profile Organisation type Registered Charity Company size 501 - 1000

We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.

MSI Reproductive Choices UK logo Play
MSI-Nursing-Times-award-pic-745x420.jpgMSI-Reproductive-Choices-UK-20230612_0769-tiny.jpgImage-12.png-tiny.jpgMSI-Reproductive-Choices-UK-20230605_0302-scaled.jpg
Posted on: 19 May 2026
Closing date: 18 June 2026 at 23:00
Tags: Administration, Advice / Information, Customer Service, Customer support, Data Entry, Entry level / Graduate, Health / Medical, Human Rights, Sexual Health, Women's Rights

The client requests no contact from agencies or media sales.