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The Hepatitis C Trust runs national projects where peers draw on their lived experience of drug use and hepatitis C to support others. We are now recruiting for a role to join our Bristol & Severn team for a fixed term of 6 months.
As part of an experienced team, this role will promote hepatitis C awareness, blood borne virus testing and referral to treatment, for people living with hepatitis C. The role will support volunteer peers and increase the project’s reach to underserved communities. You’ll be providing vital harm reduction interventions including needle, syringe and naloxone provision across Bristol & Severn.
We value creativity, innovation, and compassion. We encourage applications from people with lived experience. Full support, coaching and training will be given.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chef – The Granary at Caring For Life
Share great food. Serve with purpose. Be part of a Christian mission that changes lives.
At Caring For Life, everything we do flows from our Christian mission of servanthood, seeking to bring glory to God through the way we care for people. In our social enterprise restaurant, The Granary, that mission is lived out daily through excellent food, genuine hospitality, and a warm welcome that reflects the love of Jesus in a practical way.
We are looking for a Chef who is passionate about food, people, and purpose. Whether you are starting out in your catering career, building experience, or already working at Sous Chef or Deputy Head Chef level, this is an opportunity to grow your skills in a supportive environment where excellence and service go hand in hand.
Our aim is simple: to serve outstanding food, offer outstanding care, and create a place where every customer feels valued and welcomed.
Line Management
This role is supported and supervised by the Head Chef.
Role Purpose
To prepare and deliver high-quality food for customers of The Granary, while contributing to a team environment that reflects the Christian mission of Caring For Life through excellent service, care, and hospitality.
You will play a key part in maintaining high standards in food preparation, hygiene, and customer service, while helping to create a warm and welcoming atmosphere for all who visit.
Key Responsibilities
About You
We welcome applicants from a range of experience levels. You may be:
You will be:
Training & Development
You will receive full induction and ongoing training, including:
Place of Work
Crag House Farm, Otley Old Road, Leeds LS16 7NH
Hours
5 days per week working between Monday and Saturday, 9-hour shifts
The Granary is open Monday to Saturday (9am–4pm)
Weekend working on a rota basis is essential
Some evening work may be required for functions, this fairly infrequent
Annual Leave
30 days per year (including bank holidays, which may be required as working days depending on rota)
Other Information
Caring For Life is committed to safeguarding children and vulnerable adults. An enhanced DBS check will be required for this role.
This post is exempt from the Rehabilitation of Offenders Act 1974.
Please go to the charity website to view the vacancies and then click to "enquire today". This role requires an assessment and interview. References will be sought prior to appointment, but only for the successful candidate at the job offer stage.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help Share the Love of Jesus through practical care and life-changing Ministry! Do you have a passion for excellent writing, relationship-building and Christian ministry in action? Could you help secure vital funding that enables vulnerable people to experience compassionate care, hope and the love of Jesus every day?
At Caring For Life, everything we do is rooted in our Christian mission. Through practical support, loving care and faithful witness, we seek to share the love of Jesus Christ with people who may never previously have known His love for themselves. Our prayer is that many will come to personal faith in Christ and become part of His Church.
This role is far more than fundraising. It is an opportunity to play a meaningful part in a Christ-centred ministry that seeks to bring glory to God through the way we serve beneficiaries, supporters, volunteers and one another.
The role will involve writing about the charity’s firm Christian foundation and may include taking an active role in providing compassionate and consistent care to beneficiaries. You will take part in prayer times and may have opportunities to share personal testimony of experiencing Jesus’ love with beneficiaries and members of the local community. There may also be occasions to support presentations representing Caring For Life, particularly within churches and Christian organisations.
About the Role
The PR team is responsible for generating, sustaining and growing the charity’s income year after year by communicating the work, ministry and financial needs of Caring For Life to a wide range of audiences.
The Trust Fundraiser will focus primarily on securing funding from Trusts, Foundations and grant-making bodies, whilst also helping to nurture relationships with major donors and exploring opportunities for corporate support.
As part of the PR team, the successful candidate will also support wider PR activities during busy periods, including Open Days, Supporters’ Days, formal visits and practical tasks at peak times.
Organisational Structure
The PR team is line managed by the Executive Director, with additional support from the CEO regarding pastoral insight and communication with churches and other Christian groups.
Background Information
Caring For Life has an established and respected Trust fundraising programme, with longstanding relationships built over many years. Alongside carefully stewarding these relationships, the charity continually researches and develops new funding opportunities.
At the end of the financial year 2026, income from Trusts totalled circa £265,000
Main Duties
Please note that while this role has a primary focus within fundraising and PR, all appointments at Caring For Life are to the wider ministry of the Trust. Staff may occasionally be required to support other areas of work according to the needs of the ministry and the welfare of beneficiaries.
Skills and Experience Required
Job Information
Location
Crag House Farm, Otley Old Road, Cookridge, Leeds LS16 7NH
Hours
8:30am – 5:00pm, Monday to Friday
Salary
£28,000 – £35,000 per annum (full-time gross salary)
Annual Leave
DBS Checks
As Caring For Life works with children and vulnerable adults, the successful applicant may require an Enhanced DBS Disclosure and satisfactory references.
This role may involve work with under-18s and is therefore exempt from the Rehabilitation of Offenders Act 1974. Relevant information should be disclosed as part of the application process.
Application forms are available by clicking the “Enquire today” button on the Caring For Life website. This role requires an assessment and interview. References will be sought prior to appointment, but only for the successful candidate at the job offer stage. Please quote reference CJTF/052026.
The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role is part of our Facilities and Property team. The Facilities and Office Assistant will ensure our office is a well-maintained, welcoming and inclusive working environment for colleagues and visitors. They will support the Facilities and Property Manager with day-to-day office running, health and safety and will work closely with teams across the organisation to create a safe, positive and inclusive workplace environment. The postholder will support staff onboarding and wellbeing and contribute to a high-quality employee experience in the office and working from home.
You should have good customer service skills and mindset, able to provide a welcoming experience for visitors and colleagues. You will enjoy relationship‑building and have a person-centre approach to supporting colleagues and an ability to communicate sensitively with older tenants. You should be highly organised with attention to detail and have an ability to switch between tasks and prioritise in a role which, by its nature, involves interruptions.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a part‑time position of 28 hours per week, usually worked over four days, though we’re happy to consider five shorter days. The role is mainly office‑based, with occasional hybrid working arranged with your line manager. Your working days will be agreed with the Facilities and Properties Manager (who also works part‑time) to ensure full office coverage across the working week.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and some hybrid working is available in this role. But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on the careers page of our website.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A BASIC Certificate will be required for this role.
Closing Date: Sunday 17 May 2026, 11:59pm
1st Interview Dates: Wednesday 27 and Thursday 28 May, via Microsoft Teams
2nd Interview Dates: Tuesday 2 June, at our London Office (Avonmore Road)
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Children and Family Pool Worker to play a pivotal role in our Domestic Abuse Services in Tower Hamlets.
Sounds great, what will I be doing?
The role focuses on building positive and supportive relationships with women and their children, empowering them to work towards their goals through a strengths-based approach. This includes creating, implementing, and reviewing personalised support plans in collaboration with service users and external agencies, while also advocating on their behalf when needed. Key responsibilities involve assisting mothers with parenting skills, signposting them to appropriate services, and offering targeted support to families facing issues such as domestic abuse. Ensuring the safeguarding of children and maintaining confidentiality at all times are central to the role, alongside working within relevant policies and procedures.
Additionally, the position emphasises the importance of children's development and wellbeing by providing educational, recreational, and interactive play opportunities both during term time and holidays. Service users and children are encouraged to actively participate in shaping projects through consultations, feedback, and creative engagement. The role also involves promoting community involvement by networking, fundraising, and collaborating with statutory and voluntary organisations. Ultimately, the work contributes towards the five key outcome areas: being healthy, staying safe, enjoying and achieving, making a positive contribution, and achieving economic wellbeing.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
This role is restricted to female applicants under Schedule 9 (1a) of the Equality Act 2010 due to the nature of the work.
It requires someone who can bring optimism, resilience, and a non-judgemental, anti-discriminatory approach when supporting women and children. A calm manner, empathy, and compassion are essential, particularly when working with service users who have experienced trauma or domestic abuse. The role demands the ability to engage directly with families in a supportive, constructive way, while maintaining professionalism and confidentiality at all times.
In addition, the post holder must be skilled in partnership working with statutory, voluntary, and community agencies to achieve the best possible outcomes for families. Strong problem-solving abilities, accuracy in processing and sharing sensitive information, and a clear understanding of safeguarding responsibilities are vital. The role also requires flexibility to travel between service premises and to accompany clients when necessary. Success in this position relies on being able to manage responsibilities effectively within a structured and often pressured environment, while always keeping the wellbeing and empowerment of families at the centre of practice.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
This is a hands‑on, creative role at the heart of Citizens Advice Doncaster Borough. You’ll lead and deliver clear, engaging, and accessible communications that put our services on the map, bring our impact to life, and help more people access the advice they need. With a strong focus on digital communications, public engagement, presentations, campaigns, and coordinating a borough‑wide VCSE network, you’ll be the voice and connector of our service across Doncaster.
Job Summary
As our Communications & Community Engagement Officer, you’ll plan, create, and deliver high‑quality communications and engagement activity across digital, print, and face‑to‑face channels. From managing our social and digital platforms to delivering confident in‑person updates and sessions, you’ll make sure our message is clear, consistent, and compelling. You’ll lead and coordinate a VCSE network, bringing organisations together through events, updates, and shared opportunities, while building strong relationships with partners and stakeholders. Through your work, Citizens Advice services, impact, and client voice will be visible, trusted, and well understood across the borough.
Key Duties and Responsibilities
Communications & Digital Engagement
Develop and deliver an integrated communications and engagement plan aligned with organisational priorities.
Manage and grow Citizens Advice Doncaster Borough’s digital presence across social media platforms (Facebook, X/Twitter, Instagram, LinkedIn, WhatsApp).
Plan, create, schedule, and evaluate content using a communications calendar, including seasonal messages and awareness campaigns.
Monitor and analyse social media and website analytics to improve reach, engagement, and effectiveness.
Maintain and update website content, ensuring accuracy, accessibility, and consistency of messaging.
Produce engaging materials including articles, case studies, podcasts/audio content, videos, and graphics.
Marketing, Publications & Media
Produce and circulate a monthly Citizens Advice newsletter via Mailchimp.
Coordinate consistent strategic messaging across all communication channels (website, social media, newsletters, events, partner communications).
Design and prepare promotional materials such as leaflets, posters, banners, and digital assets (print and PDF).
Build relationships with local press, radio, councils, and partner newsletters to secure coverage and profile‑raising opportunities.
Community Engagement, Events & Presentations
Plan and deliver community engagement activity including outreach events, workshops, talks, AGMs, briefings, and awareness sessions.
Deliver regular updates and in‑person sessions to partners, stakeholders, community groups, and VCSE organisations.
Confidently represent Citizens Advice at meetings, forums, and public events across Doncaster.
Capture and share client, volunteer, and staff experiences to demonstrate service impact.
VCSE Network Coordination
Lead, manage, and develop Citizens Advice Doncaster Borough’s VCSE network.
Coordinate network activity including maintaining mailing lists, circulating updates, organising meetings and events, and sharing opportunities.
Act as a central point of contact for VCSE partners, supporting collaboration, information‑sharing, and engagement across the borough.
Campaigns & Research Support
Support local and national research and campaigns by gathering insight into clients’ circumstances through agreed channels.
Contribute to campaign planning, priority awareness activity, and trustee awareness initiatives.
Ensure campaign messages are reflected clearly and consistently across all platforms.
Collaboration & General Duties
Work collaboratively with colleagues to ensure communications support service delivery and organisational priorities.
Support internal communications and staff engagement initiatives.
Attend relevant meetings, training, and sector events.
Undertake training required for the role and carry out other appropriate duties.
Person Specification
Essential
Experience in communications, engagement, marketing, or a strong public‑facing role.
Excellent written and verbal communication skills, including presentation skills and confident public speaking.
Ability to deliver clear updates, briefings, and in‑person sessions to varied audiences.
Strong digital skills, including social media, email newsletters, content creation, and analytics.
Highly organised, with the ability to plan, prioritise, and manage multiple workstreams.
Proactive, creative, and able to work independently and as part of a team.
Friendly, approachable, and non‑judgemental, with respect for diverse communities and cultures.
Commitment to the aims, principles, and policies of Citizens Advice, including confidentiality and data protection.
Desirable
Experience of coordinating networks or partnerships, particularly within the VCSE sector.
Experience of website administration (e.g. WordPress) or campaign communications.
Ability and willingness to work across various community locations in Doncaster.
Additional Information
In accordance with Citizens Advice national policy, the successful candidate may be required to undertake a DBS check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a Real Difference as a General Adviser at Citizens Advice Doncaster
Are you passionate about helping people navigate life’s challenges and create positive change in your community?
Join Citizens Advice Doncaster as a General Adviser and play a vital role in empowering local residents with trusted, practical advice when they need it most.
This is more than a job, it’s an opportunity to change lives every day. You’ll work across our welcoming offices and dynamic community outreach locations, supporting people to overcome financial, social and practical difficulties with confidence and dignity.
If you thrive in a fast‑paced, people‑centred environment, care deeply about fairness and equality, and enjoy finding solutions, this could be the perfect role for you.
What You’ll Be Doing
As a General Adviser, you will deliver high‑quality, impartial advice through face‑to‑face appointments, telephone, email and web chat, supporting clients at every stage of their journey.
You will:
Research & Campaigns – Turning Individual Stories into Systemic Change
You’ll also contribute to our research and campaigns work, helping ensure local and national decision‑makers hear the real experiences of our clients by:
What We’re Looking For
We’re looking for someone who is:
Why Join Citizens Advice Doncaster?
Please note: In accordance with Citizens Advice national policy, the successful candidate will be subject to a DBS check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
The CST Client Advisor will play a pivotal role in assisting clients transitioning from military to civilian life by providing tracking, referral, and job matching services.
Working closely with the Central Support Team (CST), the CST Client Advisor will offer advice and guidance to both clients and employers, utilising the Meganexus CRM and the CTP internet platform.
Who we are looking for:
We are looking for a proactive individual with experience in advising and supporting individuals in need and empathy and understanding of the challenges ex-forces personnel face when transitioning into civilian employment.
You will be confident and outgoing, able to work independently, but also communicate effectively and collaborate with both internal and external stakeholders and will have strong interpersonal and influencing skills, enabling you to interact effectively with others and contribute to a diverse and dedicated team.
You will also need to be highly organised and proficient with IT systems, such as the Microsoft Suite and CRM platforms.
Interested? Want to know more about the Charity? Check out our Website
Eager to know more the role? Have a look at the Job Description attached below.
What’s in it for you? Check out our Benefits attached below.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday, 22 May 2026.
Got questions about the role? Get in touch with the People Team.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Community Connector
Salary: £25,528 (pro rota) £10,491
Responsible to: Essex Pedal Power Team Leader Colchester
Location: Essex - Unity House, Hickory Avenue Greenstead, Colchester CO4 3QJ
Hours of Work: 15 hours per week over 2 days, some weekend or early evening hours may be required
Contract: Fixed term until 30th September 2026
The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives. Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.
By working collaboratively with communities we aim to bring about sustainable change on an social, environmental and economic level; to do the social knitting required to create stronger and more resilient communities and to support communities to identify, mitigate and remove the barriers that prevent them from living active and connected lives.
Essex Pedal Power is an exciting programme led by TAWS, Essex County Council and Active Essex to support more people to cycle by removing the barriers to participation. Essex Pedal Power allows eligible residents, including adults and children, to apply for a quality bicycle. The inclusive programme aims to make cycling accessible for everyone providing access to employment, training and educational opportunities or key local services.
Community Connector: The Role
The Community Connector will engage with a wide range of local trusted organisations (LTO’s) to activate the start of the cycling journey for adults and families. They will effectively communicate the aims and benefits of the project to LTOs/referral partners. They will advocate the benefits of cycling to the target audience, whilst recognising the barriers that people may face in participating. They will actively seek opportunities to better understand the lived experience of adults and families and barriers they may face to being physically actively and mentally well.
The client requests no contact from agencies or media sales.
Job Description & Person Specification
Contract: Full time, Permanent
Working hours: 48 hours per week over 4 Nights per week (Monday to Thursday). This will be a mix of sleep in and waking hours.
Starting salary: £25,265.76
Leave: 25 days plus bank holidays (pro rata)
Responsible to: Senior Project Coordinator
Location: 3 Pritchard Street, St Pauls, Bristol, BS2 8RH
Conditions: Employment is on the condition of a satisfactory Enhanced DBS Check (organised by Caring in Bristol) and employment references.
Some of the benefits we offer:
25 days annual leave plus bank holidays, increasing with 3 years' service
Flexible working arrangements
Enhanced 5% pension contribution
Company sick pay, increasing with 1 year of service
Individual learning & development budget
Group Reflective Practice
Job Summary
Z House is an exciting project run by Caring in Bristol, opening in July 2024. It provides emergency short-term accommodation for 18 – 25-year-olds in housing crisis, which is supplemented by daytime support to help people move on to sustainable and appropriate accommodation.
Based in St Pauls, Z house fosters a safe and supportive environment where 4 young people can stay in the Night Shelter at a time until they obtain suitable accommodation.This Role is for 4 Nights a Week, Monday to Thursday, involving a mix of both Waking and Sleep-in hours.
Sometimes working alongside a volunteer, you will be responsible for providing a safe space, listening ear and support for young people using the service.
The role involves starting at 20:30, supporting our young people to settle for the evening before your sleep-in shift from 11:30pm until 07:30 am, in the morning you’ll support the young people and our volunteers with Breakfast and room changeover for the day, finishing your shift at 08.30am.
Shift Times Activity
20.30 – 23.30 Waking
23.30 – 07.30 Sleeping (dedicated night worker room with shower)
07.30 - 08:30 Waking
Key responsibilities
Housing management
Sign up and induct young people arriving outside of normal working hours
Ensure the health, safety and security of the building, colleagues, residents, and visitors; taking reasonable care to protect yourself and all other persons, complying with health and safety legislation and procedures; seek guidance as necessary and highlight any significant deficiencies to a senior colleague
Carry out any required health and safety, housing management, risk management, etc. monitoring, keeping accurate and complete records throughout.
Identify and report defects in the buildings, furniture, and equipment to promote a safe working environment in line with Health and Safety, following relevant procedures to remedy all defects.
Contribute to the upkeep of services, ensuring young people’s rooms, communal and colleague areas are well maintained, serviced, safe and clean; maintain accurate and complete records. Supporting Young People
Assisting Young people to achieve positive outcomes including stated support plan goals, liaising with internal and external colleagues/organisations as required.
Respond to requests and issues from young people, continually assessing housing needs and risks.
Provide support and guidance for young people as appropriate
Promote the participation and involvement of young people within and outside the organisation to elevate users’ voice in the delivery of the Z House service.
Ensure all relevant records (including case-notes, safeguarding, incident, and other logs) are completed for all shifts.
Providing detailed handover notes for the Young People in the shelter
Volunteer support
To support and provide guidance to volunteers who will sometimes partner you on shift
To be the point of contact for volunteers if they need to raise any concerns
Other
You will be one part of a two-person Night Support Team, so communication and detailed recording of information is necessary for the team to deliver a high level of support to young people safely and effectively
Ensure all shift tasks and processes are completed satisfactorily, including a comprehensive handover for the Z House Coordinator.
Safeguard the welfare of children, young people, and adults at risk, working within Caring in Bristol’s safeguarding policies, Southwest Child Protection Procedures, and local procedures for safeguarding adults at risk.
Carry out day-to-day administrative functions to ensure that all records and files are maintained and stored securely in line with the Data Protection legislation.
Provide a diverse and culturally sensitive service, ensuring that anti-discriminatory practice and equality of opportunity are promoted within all aspects of Caring in Bristol’s services. The list of tasks is not exclusive, and duties may be varied from time to time, with the job description being subject to review and periodic amendments.
Personal Specification
We expect you to meet most of these criteria. However, we don’t expect you to meet every point and welcome applicants with transferrable skills and an ability to apply themselves in a new context.
Essential
• A desire and willingness to learn about the effects that experiencing homelessness have on young people in our city
• A willingness to learn and uphold Caring in Bristol’s safeguarding Policies and Procedures
• Ability to listen to and communicate effectively with young people.
• Able to record case notes accurately and clearly and safely handle data in line with Caring in Bristol’s GDPR policies
• Ability to remain calm in a crisis with the skills to deal with incidents or urgent situations safely and pragmatically
• Able to work with vulnerable people, operating with sensitivity as well as assertiveness maintaining professional boundaries
• A high attention to detail for health and safety issues
• High standards of cleanliness and housekeeping
• Effective communicator
Desirable
Experience of working with vulnerable young people
Experience of working with people from overrepresented communities in homelessness statistics such as those who identify as a part of the LGBTQ+ community, Young people who are experiencing displacement and those who are part of ethnically and culturally diverse communities
Experience working in supported accommodation
Be able to demonstrate understanding of safeguarding principles and practice.
Experience of working alongside and guiding volunteers with an understanding of how to do this effectively
Flexible problem solver, reliable and good at timekeeping
Have a willingness to uphold Caring in Bristol’s values and work towards our overall mission
Equity, Diversity and Inclusion
Caring in Bristol believes strongly in equity and respect for every individual. We know there are some demographics under-represented in our workforce, and we are actively seeking ways to create accessible opportunities that expand the diversity of our staff and volunteers.
We welcome applications from everyone who meets the requirements of the Person Specification. Due to the nature of our work, we especially encourage applications from people with lived experience of homelessness.
Caring in Bristol is an inclusive workplace that offers flexible working options wherever possible.We are committed to actively supporting the wellbeing of our staff and encourage a healthy work/life balance. If you require any reasonable adjustments at any stage of the recruitment process, please do let us know in your application form.
The client requests no contact from agencies or media sales.
Working Hours: 22.5 hours per week
Salary: £17,631 - £18,402.60 per annum (Based on an FTE salary of £29,385 - £30,671 per annum)
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Independent Domestic Violence Advocate (Duty & Triage) at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Tower Hamlets Solace Advocacy and Support Service (SASS) provides advice and support to individuals aged 16 and over who are currently experiencing domestic abuse in Tower Hamlets. The service is delivered by a multidisciplinary team including Core Independent Domestic Violence Advocates (IDVAs), a Duty IDVA, and a range of co-located IDVAs.
These include specialist IDVAs based within the Department for Work and Pensions (DWP), Housing services, the Multi-Agency Safeguarding Hub (MASH), hospitals, and GP surgeries, alongside a Housing Floating Support Worker.
About the Role
We are looking for a Duty and Triage IDVA to join our team. The successful candidate will act as a first point of contact for incoming referrals to Tower Hamlets SASS. As the Duty IDVA you will triage referrals into the Tower Hamlets SASS team, responding to professionals and members of the public. You will be working as part of a multidisciplinary team, collaborating with external agencies. In addition, you will risk and needs assess and safety plan with survivors of domestic abuse.
About You
The ideal candidate will have experience supporting individuals affected by domestic and/or sexual violence, with the ability to assess and manage risk and follow effective case management processes for a diverse and vulnerable client group.
You will have a good understanding of housing, welfare, and policy related to domestic and sexual violence, alongside strong administrative and time‑management skills, including confident use of Excel.
You will be able to manage a busy caseload and demonstrate a clear understanding of the causes and impacts of domestic and sexual abuse. Flexibility in your approach and a commitment to the values of Solace Women’s Aid are essential.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
We are seeking a friendly, professional and highly organised Receptionist to act as the first point of contact for people accessing Citizens Advice Doncaster Borough. This role is central to the delivery of a high‑quality advice service and plays an important part in ensuring clients receive accurate information, are treated with respect, and experience a consistent and welcoming service.
You will support the smooth running of the organisation by managing enquiries effectively, maintaining accurate records, and contributing to our quality assurance standards. This role requires a strong commitment to confidentiality, data accuracy, and the Citizens Advice aims and principles.
Key Responsibilities
Client Access & First Contact
Quality Assurance & Standards
Administration & Office Support
About You
We are looking for someone who is approachable, reliable and well organised, with a strong attention to detail and a commitment to delivering a high‑quality service. You will be comfortable working with people from a wide range of backgrounds, including those experiencing stress or distress, and able to respond with empathy and professionalism.
Essential Skills and Qualities
What We Offer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Job Title - Welfare Rights & Tribunal Adviser
Salary- £29,000 per annum
Hours37 hours per week (Full Time)
Location- Doncaster – office based, outreach locations, and tribunal attendance as required
Role Purpose
To provide specialist welfare rights advice, casework, and representation to clients, including preparation and attendance at welfare benefit tribunals. The postholder will support clients to maximise income, challenge incorrect benefit decisions, and access their full entitlements, in line with the aims, principles, and quality standards of the Citizens Advice service.
Key Responsibilities
Advice & Casework
Provide specialist advice on welfare benefits including Universal Credit, PIP, ESA, DLA, and Housing Benefit.
Prepare and submit mandatory reconsiderations and benefit appeals.
Represent clients at First‑tier Social Security Tribunals where appropriate.
Carry out detailed benefit checks and income maximisation.
Act for clients where necessary by drafting appeal submissions, negotiating with the DWP and other agencies, and making referrals where appropriate.
Empower clients to understand their rights and options and enable them to make informed decisions.
Maintain accurate, timely, and comprehensive case records in line with Citizens Advice systems and procedures.
Ensure all casework meets the Advice Quality Standard (AQS) and internal quality requirements.
Outreach & Partnership Working
Deliver advice services at outreach venues across Doncaster as required.
Build and maintain effective working relationships with partner agencies, statutory bodies, and community organisations to ensure joined‑up support for clients.
Research & Campaigns
Contribute to the Citizens Advice research and campaigns agenda by recording evidence of client issues and emerging trends.
Provide anonymised case studies and data to support local and national policy work.
Professional Development & Quality
Keep up to date with welfare benefits legislation, case law, and procedural changes.
Attend supervision, training, and team meetings as required.
Work collaboratively with colleagues to share knowledge and support service delivery.
Work to agreed targets and contribute to service monitoring and reporting.
Administration & Other Duties
Use IT systems for case recording, monitoring outcomes, and producing reports.
Maintain local information systems and resources.
Carry out any other duties within the scope of the role to support the effective delivery and development of the service.
Comply with Citizens Advice policies, including equality, diversity, confidentiality, safeguarding, and health and safety.
Person Specification
Essential Criteria
Experience
Experience of providing welfare rights or social welfare advice.
Experience of preparing benefit appeals and supporting clients through reconsideration or tribunal processes.
Experience of managing a caseload and prioritising work to meet deadlines.
Skills & Knowledge
Strong knowledge of the UK welfare benefits system, or the ability to develop specialist knowledge quickly.
Excellent verbal communication skills, including advocacy and negotiation.
Excellent written communication skills, particularly in drafting submissions, correspondence, and tribunal papers.
Good numeracy skills to complete benefit calculations and financial checks.
Ability to empower clients while maintaining professional boundaries.
Ability to work both independently and as part of a team.
IT & Administration
Confident use of IT systems for case recording, document production, and reporting.
Ability to maintain accurate records in line with quality standards and procedures.
Values & Commitment
Understanding of and commitment to the aims and principles of the Citizens Advice service.
Commitment to equality, diversity, and inclusion.
Desirable Criteria
Experience of representing clients at welfare benefits tribunals.
Experience of working in the voluntary, advice, or community sector.
Experience of working to targets or funder requirements.
Knowledge of Advice Quality Standards or Specialist Quality Mark frameworks.
Ability to travel across Doncaster (access to a vehicle desirable).
Senior Administrator / Personal Assistant
We're looking for a kind, compassionate and resilient Senior Administrator to join our Central Service team located at our head office in Islington.
£26,936.00- £35,000.00 per annum, working 35 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
To provide an exceptional standard of organisational, administrative and project support to Directors within the Commercial & Growth and Operations Directorates, enabling them to operate effectively and efficiently.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .
About you:
What you'll bring:
Essential:
Desirable:
About us
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
KSAAS (formerly East Kent Rape Crisis Centre) has provided sexual violence services in East Kent since 1981. We offer ongoing practical support and therapeutic services for survivors who have experienced any form of sexual violence, at any time in their lives, across Kent & Medway.
KSAAS holds UKAS accreditation through The Survivors Trust and is Professionally Approved by Rape Crisis England & Wales, demonstrating the consistent, high-quality services we provide.
KSAAS operates specialist Independent Sexual Violence Adviser (ISVA) services, including joint ISVA and Independent Domestic Violence Adviser (IDVA) provision for those experiencing sexual violence alongside domestic abuse.
We also offer trauma-focused therapeutic counselling for children, adolescents and adults, accessible through hubs across Kent & Medway.
Our Vision
KSAAS’s vision is a community where everyone is free from all forms of sexual violence. We work within a feminist, equalities and human rights framework, providing help, hope and healing to those impacted by sexual violence and helping to cultivate a safe, non-violent community.
Our Mission
It is our mission to:
Please note that this post is restricted to women under the Equality Act 2010 (Schedule 9, Part 1). Your supporting statement should demonstrate how you meet the candidate profile and should be no more than four A4 pages.
Role details
Salary: £24,133.20 (increasing to £26,133.20 once ISVA accredited).
Core functions
Specific duties
General responsibilities
Performance will be monitored through regular line-management supervision and reviewed at the annual appraisal.
Due to the nature of work at KSAAS, tasks and responsibilities can be unpredictable and varied. All employees are therefore expected to work flexibly when required, including undertaking additional duties not specifically covered in this job description. These duties will normally be in response to unforeseen circumstances or changes in work and will be compatible with the post holder’s usual role.
Please note that you will be required to undertake a DBS check and may also be required to complete additional security checks to work in some settings.
A full driving licence and access to a vehicle are essential.
Person Specification
Qualifications
• Good standard of education (graduate level or equivalent experience)
• ISVA trained, or willing to attend training
• Child-related qualification
• Trauma-informed training
• Safeguarding training
• ISVA training
• Domestic abuse training
• Sexual abuse training
Experience
• Extensive knowledge and understanding of sexual violence, sexual abuse, sexual exploitation and sexual coercion
• Experience of working with a range of statutory, non-statutory and voluntary agencies
• Experience of working with vulnerable adults or children
• Experience of working within the violence against women and girls’ sector
Knowledge & Understanding
• Knowledge of adult and child safeguarding issues, legislation and best practice
• Ability to maintain professional notes and records of interactions and interventions with service users
• Understanding of the effects of abuse on children
• Proficient IT skills (Windows, Microsoft Office, SharePoint, email and internet)
• Understanding of professional confidentiality and its boundaries in relation to service delivery, legal, ethical and safeguarding issues
• Specialist knowledge of the immediate and longer-term impacts of sexual violence, sexual abuse, sexual exploitation and sexual coercion
• Understanding of the need for accurate monitoring
• Knowledge of the Victims’ Code of Practice
Skills
• Able to prioritise own workload and manage competing demands
• Ability to use line management and supervision effectively
• Good communication skills (verbal, non-verbal and written)
• Ability to keep the service user at the centre of all processes
• Understanding of inequality and commitment to anti-oppressive practice
• Willingness to be creative in approach when working with children and young people
• Ability to work on own initiative, in partnership, and as part of a team
• Experience of proactive advocacy, representing the voices and needs of service users
Other
• Required to work flexibly to meet service users’ needs
• Expected to travel to meet service user needs; a driving licence and access to a vehicle are essential
How to Apply
To apply, please email a detailed CV along with a supporting statement explaining your suitability for the role, to the Head of ISVA Services, Caroline Carter.
The deadline for applications is 5pm on Monday 20 May 2026.