Social Work jobs (11)

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Look Ahead Care Support and Housing
Tower Hamlets
Up to £21944 per annum
Look Ahead Care Support and Housing
Southwark, London
Up to £21944 per annum
Look Ahead Care Support and Housing
Islington, London
Up to £21944 per annum
Look Ahead Care Support and Housing
Up to £19000 per annum
Citizens Advice Hampshire
£20,000 to £23,500 FTE (depending on experience)
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Tower Hamlets, London
Up to £21944 per annum
Job description
Recruiting for a Support Worker to join our Homelessness and Complex needs Service in Tower Hamlets.
GBP 21,944 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more. This role is working 40 hours per week.
Daniel Gilbert House is a 24 hour supported accommodation for single homeless adults in the vibrant area of Brick Lane. There are 3 services - Station House Complex Needs Service, Daniel Gilbert House Hostel and Field House Medium Support Service. Daniel Gilbert House has 42 self contained bedsits for single homeless men and women with high support needs.
Station House has 21 flats for customers with complex needs. Station House Complex Needs Service works in partnership with external agencies in the borough such as RESET substance misuse service, mental health services and health providers to set and achieve SMART goals with customers.
Field House Medium Support Service is step down accommodation for 24 customers who are preparing to move on from the service. The service is not staffed 24 hours a day but customers can access support from staff based at Daniel Gilbert House Hostel. Customers will be supported to move on through their identified move on pathway.
There is a large staff team at Daniel Gilbert House: one contract manger, two team leaders, one specialist worker in substance misuse, 9 support workers, four night workers and one peer mentor. The staff team and customers are supported by a resettlement worker two days a week and alcohol and substance misuse worker two days per week.
Support workers have a key worker case load of 8 to 9 customers. Customers are supported to identify and meet their SMART goals around substance misuse, mental health, physical health, employment and training and life skills working in partnership with external agencies. We have 5 placements for rough sleepers with a pet such as a cat or a dog. There is on site parking for staff and an excellent staff training programme.
Job Overview:
To enable vulnerable people to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
Key Accountabilities:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Engage in learning and development activity to increase knowledge and skills
- Ability to defuse challenging behaviour with awareness of personal safety
- Adhere to Look Ahead's Policies and Procedures
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind
For the full Job Description, please visit the Look Ahead website.
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More about Look Ahead Care and Support
Look Ahead Care and Support

Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more

Posted on: 18 September 2019
Closing date: 02 October 2019
Job ref: REQ001345
Tags: Support Worker,Social Work
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