Nest & Pan London Manager

Location: Tower Hamlets

Salary: (Salary Band 4.2) £37,113.48 - £38,681.65 per annum,

£29,690.78 - £30,945.32 pro rata at 30hrs per week (please note successful candidates are usually appointed at bottom of relevant band)

Hours: 30 hours per week

Contract: Fixed Term Contract for 24 Months until March 2026

Closing Date: 7th June 2024 at 12 noon

Virtual Interview Date: 13th June 2024

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Service Manager Nest & Pan London  at Solace Women's Aid.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The Nest and Pan London Services are a part of our community service provision, providing advocacy and support to survivors of domestic and sexual abuse across London. Our Nest and Pan London Services provide high-quality trauma-informed support, advocacy, and intervention to survivors residing in their own homes across London. These are unique services providing support services to women living independently in the community and those living in accommodation provided by Solace. As such we require a manager who is versatile with a wide range of experience.

This position requires an individual with excellent leadership skills who can manage competing priorities in a fast-paced environment. You must be able to meet the targets set by the funders, establish strong partnerships with stakeholders, and ensure that survivors are always the top priority in service delivery.

About the Role

We are seeking a Service Manager to lead our Nest and Pan London Services. As the Manager of this service, your primary responsibility will be to oversee day-to-day operations and to lead a team of specialist Caseworkers. You will be responsible for:  

• The day-to-day management of our Nest and Pan London Services
• The development and maintenance of effective relationships with colleagues and a range of stakeholders
• Hold line management responsibility for a specialist team providing holistic support to survivors of domestic abuse.

About You

We are seeking someone with strong leadership skills with a commitment to keeping survivors at the centre of service delivery whilst also delivering on service targets. You will have a passion for ending male violence against women and girls (MVAWG) as well as a thorough understanding of MVAWG and experience of advocacy and accommodation service provision.

As women we know that we don’t always apply for jobs unless we meet all the criteria. If this applies to you, we ask that you consider using the supporting statement to show us how you believe your experience and skills will enable you to do the role, and how you think we might support you to develop in the role.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.