Case Study Manager

We are looking for a proactive self-starter to source, develop and deliver compelling personal stories from across SSAFA’s volunteer network and varied charitable service, to tell our story of who we help and the difference that we make to over 66,000 people’s lives every year.  

Working within the PR team, the Case Study Manager has a key role in raising our profile, improving how different audiences understand our work and building relationships with key stakeholders both regionally and nationally. 

The role will need to develop strong, collaborative relationships across the organisation, including with our SSAFA volunteer network, as well as with other charitable organisations across the sector. 

About the team 

The PR team is a small but dynamic group of individuals with strong skillsets across press release and article writing, selling in pitches and campaign planning. The team is a mix of ex-forces and civilians, and they are always sharing knowledge and expertise with each other.  

You will work closely across all directorates within SSAFA to garner information and source case studies for each of the PR needs across regions and services.  

About you 

To carry out this role successfully you will have:   

• Degree or equivalent 
• Experience working in a busy press office, PR team or with a journalism background 
• Excellent written and verbal communications skills  
• Experience of interviewing vulnerable people preferable 

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.  

 SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us. 

 Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.   

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

Closing date: Midnight 05 June 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

 Interviews: 13 & 14 June 2024