Senior Support Worker

Location: Brent

REF: SSW-251

Are you a proactive, highly organised and compassionate individual with a proven record of supporting vulnerable young people, who have multiple and complex needs within a supported accommodation setting?  Do you have sound experience of supervising staff and/or volunteers?

If so, St Giles has a highly rewarding opportunity for a Senior Support Worker to join us and to use your expertise to undertake Case Management and support Caseworkers and volunteers.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more. 

About this key role

As a Senior Support Worker, you will lead by example, be the day-to-day expert within team and be a positive role model to the team of caseworkers and escalate concerns to the Team Leader or Service Manager. We will count on you to work with young people at risk of youth violence in residential settings and to provide support, advice and advocacy to them and their families, regarding accommodation. You will achieve this by using a strength-based approach and working through person-centred support plans designed to promote choice and control for young people.

What we are looking for
•    Proven experience of engaging positively with vulnerable young people or other vulnerable groups 
•    Experience of using support plans to enable young people to successfully access and sustain accommodation and support services
•    Substantial experience of providing support, advice and advocacy and communicating effectively the needs of young people to other professionals
•    Experience of working as part of a multi-agency team in a high intensity environment
•    A relevant qualification to a good standard or be working towards one
•    Excellent interpersonal, relationship-building and communication skills, both verbal and written
•    A flexible, collaborative and professional approach to your work.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.         

St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24 year-olds who are currently on Universal Credit and are at risk of long-term unemployment.

Please note this role requires Enhanced Adult and Children DBS Checks.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. 

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. 

Closing date: 11 p.m. on 31 March 2025