Admin Assistant

Are you a proactive individual with good prioritisation skills, who is interested in working for a charity that makes a real difference to the lives of people experiencing homelessness?

We are looking for people to join the dynamic and friendly Rent Service Team in Admin Assistants roles. This busy team processes Housing Benefit payments from 55 local authorities in the UK for up to 4000 St Mungo’s residents; and plays a key role in the organisation to support clients to rebuild their lives.

In this role you will:

• Support the team to ensure the rent accounting system contains up to date information on all tenant’s account(s), and properties.
• Record all payment receipts through the effective processing of Housing Benefit and individual payments received through Allpay, and other sources.
• To work with the Rent Service Coordinator to improve monitoring of rent accounts and provide admin support to the Rent Services Team.

In this role you will be required to work for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.  

About you

You don’t need to have direct experience to succeed in this role. Above all, we are looking for people with a proactive ‘can do’ attitude and a willingness to learn.

• We encourage you to apply if you have good communication and team working skills and a willingness to work flexibly to support organisational demands.
• Strong administration skills, attention to detail and the ability to effectively prioritise your own time and workload will be as beneficial as your IT skills and experience of using Microsoft excel.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website.  

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

Closing date: 10am on 26 March 2025  

Interview and assessments on: 8-9 April 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Work Place
• Great Pay and Other Benefits