Deputy Manager

Are you passionate about supporting an end to Rough Sleeping; and want to develop a management career in the charity sector? 

No Second Night Out provides a rapid response to rough sleeping. We are currently looking for a Deputy Manager to join our team at the Great Guildford Street Staging Post (GGS).

GGS is a pan-London service based at a 52 bed site in Southwark supporting clients with a range of support needs. Taking referrals from the NSNO Assessment Hubs, the team undertake high quality Assessment and Reconnection work to support new rough sleepers to move on to suitable accommodation within a target of 56 days. This role will best suit someone who can adapt to a fast paced environment while contributing to and drawing strength from a supportive team of experienced colleagues.

In the pivotal role of Deputy Manager you will work flexibly to support clients where they need us the most:

• Working closely with the service manager to ensure the effective day to day running of the service.
• Managing the production and maintenance of a busy rota ensuring 24/7 cover of the service  
• Providing supportive supervision and line management to Assessment and Reconnection Workers, and other team members including night workers and hub assistants
• Providing guidance on complex cases and leading on escalating where there are external challenges
• Building and maintaining strong relationships, and work in partnership with local authorities, accommodation services and other relevant agencies to ensure clients move on from the service into the appropriate accommodation with the correct support in place.
• Working flexibly to support the rough sleeping service, and our clients when they need us the most.

About you

We are looking for proactive and creative individuals with:

• Experience of working with vulnerable people and supporting a service delivery team.
• The ability to negotiate with a wide range of internal and external partners and build positive relationships.
• Excellent planning and organisational skills with the ability to effectively prioritise your own time and workload to meet a number of different and competing tasks in a sometimes pressurised environment. 
• Knowledge and understanding of the housing and support needs of rough sleepers.
• Above all we are looking for passionate people who are committed to the overall aims and objectives of the Rough Sleeping services.

How to apply 

Click the ‘Apply Now’ Button at the top of the page to start your online application form. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am on 19 June 2024 

Interview and assessments on: Monday 1 July