Recovery Worker

Are you passionate about making a lasting difference to the lives of vulnerable adults?

We are looking for a Recovery Worker who is motivated, grounded, and compassionate; someone who can work confidently in a client‑facing environment, respond to risk dynamically, and build meaningful relationships with people who may have experienced repeated trauma and exclusion.

Ealing Accommodation Services provides high‑support, 24‑hour staffed accommodation for 24 adults with complex and multiple needs who have experienced street homelessness. We work intensively with individuals to help them stabilise, rediscover their strengths, and move towards sustainable independent living.

As a Recovery Worker at Ealing Accommodation Services, you will:

• Support residents with high and complex support needs, including mental health, substance use, homelessness and social isolation
• Carry out dynamic risk assessments and respond appropriately to changing needs and behaviours
• Deliver regular keywork sessions, helping residents develop confidence, stability and life skills
• Support people to progress towards move‑on accommodation and longer‑term independence
• Liaise with external professionals and services to ensure coordinated, holistic support

The service operates 24 hours a day, so the role requires working a rotating shift pattern, including evenings, weekends and bank holidays. This is an on‑site role with no home working.

About you

We’re looking for someone who genuinely cares about people and brings the same passion and empathy to their work as we do. You’ll be joining a supportive, closely connected team that values kindness, understanding, and working together to make a real difference. If you’re driven by a desire to support people in meaningful, person‑centred ways, we’d love to hear from you.

You don’t need to know everything on day one - but you do need the right values and mindset.

We’re looking for someone who:

• Has insight into the realities of homelessness and complex life experiences (this may include lived experience)
• Can support individuals to set goals, manage setbacks, and work through change
• Understands the importance of boundaries, consistency and professional curiosity
• Is comfortable working in a high‑support, emotionally demanding environment
• Believes in recovery, dignity, and people’s capacity to grow; even when progress is slow
• Can remain calm, reflective and respectful when situations become challenging

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form. 

Closing date: 10 am on 15 May 2026

Interview and assessments on: TBC