Support Worker

Are you passionate about supporting and transforming the lives of people who are experiencing homelessness in Hammersmith & Fulham?

About the role

We are looking for Support Workers (known internally as Project Workers) to join the growing teams across The Hammersmith and Fulham Supported Accommodation Housing Pathway, particularly in our services for people with complex support needs.

In these roles, you will be supporting our clients on their road to recovery in a psychologically informed environment; aiding clients to gain necessary skills to move on from our services and into suitable accommodation. You will work with a caseload of clients, aiding them to gain necessary skills to maintain independence in the community. The role is focused on supporting residents around their strengths and aspirations for the future.

Your key responsibilities will be to:

• Work with clients to identify their personal aims and ambitions and work towards achieving them.
• Provide practical and personal support to clients in an approachable, caring and person centred way.
• Work as part of a dedicated team to provide safe, high quality, positive and inclusive service to clients.
• Complete administrative records relating to client work, housing management and health and safety.
• Coordinate with external services relating to substance use, mental health, physical health, domestic violence and more, to provide a multiagency approach to clients’ support.
• Work on a weekly shift rota including early and late shifts, weekends and bank holidays.

About you

Above all we are looking for inspirational individuals who have a genuine desire to support people to transform their lives, and who will be committed to our Recovery Ethos. These roles will suit people with:

• An understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.
• Experience of helping vulnerable people to identify personal goals and supporting them through a process of change.
• Good interpersonal and listening skills, to establish effective working relationships with clients.
• An enthusiasm to learn and work with clients with a holistic, person-centred approach.

We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 18 March 2025

Interview and assessments on: TBC

What we offer

Excellent Development and Growth Opportunities

A Diverse and Inclusive Workplace

Great Pay and Other Benefits