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Justlife’s Vision
Making people's experience of temporary accommodation be short, safe and healthy.
About the job
The role of Families Project Worker involves supporting a caseload of families living in temporary accommodation. The role requires a combination of specialist knowledge and excellent relationship building skills to support residents with varying degrees of mental health and trauma related issues to engage with appropriate support, improve their experience of temporary accommodation and to access suitable housing solutions.
The role is dependent on excellent communication and joint working with colleagues and a variety of partners and professionals; including the NHS, Probation Service, local council services and other third sector organisations.
The role requires a high degree of motivation to support complex and vulnerable people, often in a lone-working situation. With a passion to work collaboratively with others for the good of our service users, and with some experience of working in a related field in a voluntary or paid capacity.
A high degree of emotional intelligence is required to support service users, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role.
Making decisions, “in the moment” to do the right thing to mitigate risk with service users can place high emotional demands on the job holder. The role is highly reactive, unpredictable and at times, chaotic. The role therefore requires a high degree of self-awareness to one’s own resilience levels and exercising appropriate levels of self-care.
Why do we exist?
Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.
How do we operate?
Our values guide our work and are very important to us:
- Collaboration before competition
- People before programmes
- Innovation before Institutions
What do we do?
Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.
We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.
Why work for us?
Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.
Perks of working at Justlife
- Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)
- Additional 5 days annual leave purchase scheme through salary sacrifice
- Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)
- Cycle to work scheme
- 2 Volunteering days per year
Key terms and conditions
Job Title: Families Project Worker
Hours: 37.5 hours per week
Contract: Fixed Term until 30th June 2027
Normal hrs to be worked: Monday – Friday 9am – 5pm
Location: Brighton
Salary: £30,791 per Annum
Application Process
To apply, please upload a covering letter addressing how you meet the person specification, together with an up-to-date CV.
Deadline for applications is 11:30pm 21st July.
Provisional interview dates will be the week of 27th July.
Responsible to: Families Project Team Lead
Responsible for: None
Key responsibilities
Service Delivery
- Deliver interventions and support for families in a warm, caring and flexible way, including:
- Supporting them to engage with support services to improve and maintain their physical and mental wellbeing.
- Assisting them in addressing housing, financial or wellbeing needs.
- Accompanying them to appointments.
- Connecting them with appropriate support services such as substance misuse services or food banks.
- Collaborating with agencies such as the local authority, housing providers and support services to deliver an effective service
- Maintaining regular contact and a listening ear for the client.
- Helping increase their self-confidence and self-efficacy to improve their chances of moving on from homelessness.
- Helping clients to engage in meaningful activities based on their strengths, interests and ambitions.
- Contribute to team caseload meetings.
- Use the Inform system to record key work carried out.
- Carry out the relevant assessment with clients, identifying issues, as well as strengths, and develop a support plan that is reviewed regularly.
Service Development
- Liaise with local partners to improve collaborative working
- Promote and advertise the Justlife service locally
- Provide reports and case studies when requested.
This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.
Person Specification
Essential Experience:
- Experience of supporting vulnerable groups (those experiencing homelessness or housing vulnerability, or a comparable client group)
Desirable Experience:
- Experience of working with drug and alcohol dependent adults or those experiencing poor mental health
- Experience of supporting families
- Experience of working with the welfare system
- Experience of working with the housing system
Skills
- Care, empathy and skilled in dealing with emotionally vulnerable service users
- Excellent ability to engage with service users in an empowering manner
- Effective communication; written and oral skills
- Effective administrative and IT skills
- Excellent organisational skills
Knowledge
- Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to become and stay healthy.
- Demonstrate knowledge of the challenges and solutions to working with a client group who may be experiencing one or more of the following: poor health (physical and mental), substance misuse and homelessness.
- An understanding of health and safety policies and procedures that aim to keep staff and clients safe.
Personal Attributes
- Commitment to equal opportunities in our service delivery
- High self-awareness and the ability to maintain personal well-being through periods of pressure and stress
- Ability to be self-motivated and work well in a team or as a lone worker
Our vision is to make people’s experience of temporary accommodation as short, safe and healthy as possible.



The client requests no contact from agencies or media sales.
About the role:
Too many young people are left waiting, repeating their story, or trying to navigate mental health systems that were never built with their lives in mind. In this role, you’ll help change that. As Mental Health Practitioner, you’ll help young people in Camden Young Person’s High Support Accommodation Service build trust, understand their options and access the health and mental health support they need to move towards safety, wellbeing and independence.
You’ll hold a focused caseload of young people with higher mental health and wellbeing needs, carrying out screenings, building clear health profiles, supporting referrals and helping young people engage with appointments, treatment and care planning. You’ll work alongside young people at their pace, recognising that confidence, choice and trust are often built through patience, consistency and strong relationships.
You’ll also support colleagues to feel more confident when responding to mental health need, distress, crisis, risk or barriers to engagement. Working closely with CAMHS, adult mental health services, primary care, substance use services and other health partners, you’ll help create a more joined-up response so young people are not passed between systems, but actively supported to access the care they deserve. At SHP, you’ll be part of a learning culture that values development, training and career growth — with space to deepen your practice, share your expertise and keep growing while making a real difference.
About you:
- You understand how trauma, instability, care experience or homelessness can shape a young person’s mental health, trust and engagement with services.
- You know how to build relationships with young people who may feel let down, unheard or unsure about accepting support.
- You can support young people through distress, crisis or difficult choices about their care with calm, compassion and clear boundaries.
- You are confident working with health and mental health partners, including CAMHS, adult mental health, primary care or substance use services.
- You can guide colleagues thoughtfully, record clearly and use learning, feedback and outcomes to strengthen support for young people.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 26th July at midnight
Interview date: Monday 3rd August in person at a Young Person's Service
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
About the role:
For someone moving away from street homelessness, having a home can be life-changing — but keeping that home can take the right support at the right moment. TST North works with people in social housing across North, West and East London, helping them build stability, independence and confidence in their own home.
As a Tenancy Rescue Worker, you’ll step in when someone’s tenancy, safety or wellbeing is at risk. Your day-to-day work will include responding to internal referrals, visiting clients in their homes, assessing risk and need, co-producing support and safety plans, and taking practical action around issues such as arrears, debts, benefits, anti-social behaviour, safeguarding concerns, poor health, substance use, domestic abuse or social isolation.
You’ll work closely with clients, TST colleagues, housing providers, local authorities and specialist services to prevent situations from escalating and help people stay safely housed. This could mean advocating with a landlord, helping someone access health or welfare support, coordinating a multi-agency response, supporting a client to understand their tenancy rights and responsibilities, or helping rebuild trust where services have not always felt safe or reliable.
This is a new role in TST North, so you’ll also help shape how the service responds when people are at greatest risk of losing the stability they have worked hard to build. You’ll bring calm, skilled intervention, strong partnership working and a real belief that people should not be left to fall back into homelessness when the right support could help them stay safely housed.
About You:
- You know how much a stable home can change someone’s future, and you bring the skill, patience and belief needed to help people protect it.
- You’re confident working with people experiencing multiple disadvantage, using trauma-informed, strengths-based support to build trust, reduce risk and create practical next steps.
- You can respond calmly when things are escalating, making sound decisions around safeguarding, tenancy risk, arrears, wellbeing concerns or crisis situations.
- You understand the realities of tenancy sustainment, housing rights, financial pressure and partnership working — and you know how to turn that knowledge into action for clients.
- You’re reflective, collaborative and solutions-focused, with the confidence to help shape a new role and strengthen how TST supports people to stay safely housed.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Thursday 24th July at midnight
Interview date: Friday 31st July online via Microsoft Teams
Please note there will be a second stage interview for suitable candidates at our Head Office in Kings Cross.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
About the role:
At the heart of Camden’s response to street homelessness, the Rough Sleeping Outreach & Hub Service works across streets, transport hubs and a central support hub to ensure that no one is left facing rough sleeping alone. This is an integrated, borough-wide service focused on early engagement, reducing harm and supporting people to move away from the streets towards safety, accommodation and longer-term stability.
As an Outreach Worker, you’ll be a consistent and trusted presence for people sleeping rough or at risk of rough sleeping. Working flexibly across street outreach and hub-based support on a rota basis, you’ll build meaningful relationships, carry out trauma-aware assessments and coordinate practical support that helps people take their next steps.
You’ll work within a 'No Wrong Door' approach, supporting people wherever and however they engage. That might mean meeting someone early in the morning on outreach, supporting them to access the hub later that day, or working alongside partners to remove barriers that have kept them excluded in the past.
This is a role with variety, challenge and real impact. You’ll respond to complex situations, manage risk thoughtfully, and support people through moments of crisis and change. The work can be unpredictable and includes early, late and weekend shifts as part of a 7-day rota – but you won’t be doing it alone. You’ll be supported through reflective practice, supervision and training, as part of a skilled, compassionate and determined team.
If you’re motivated by persistence, partnership and meaningful outcomes, this is a chance to grow your skills while helping others move forward with dignity and hope.
About you:
- You’re motivated by helping people move away from harm and towards stability. You understand that progress isn’t always linear, and you bring patience, persistence and empathy to your work.
- You use a trauma-informed, strengths-based approach and can stay calm and professional when situations are complex. You balance compassion with clear boundaries and use your judgement to manage risk and safeguarding effectively.
- You work well in a fast-moving environment. You can manage competing priorities, work independently in the community and keep clear, accurate records that support continuity and accountability.
- You value partnership and collaboration. You’re confident working alongside housing, health, substance use and community safety services to deliver joined-up support and meaningful outcomes.
- You’re flexible and reliable, and comfortable working across a rota that includes early and late shifts, evenings and weekends. You’re open to working both on outreach and within a hub setting, adapting to service need while keeping people at the centre of what you do.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 26th July at midnight
Interview date: Tuesday 4th and Wednesday 5th August at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
About the role:
Young people need more than a service that reacts when things go wrong. They need skilled, steady adults who can stay curious, hold hope and help others see the person behind the risk. As Senior Practitioner, you’ll help shape the quality of frontline practice in Camden Young Person’s High Support Accommodation Service, making sure young people are met with support that is thoughtful, consistent and ambitious for their future.
This is a practice leadership role, not a line management role. You’ll work alongside colleagues and young people where support feels stuck, helping the team think through safeguarding, risk, barriers to engagement, support planning, move-on and partnership responses. You’ll hold a caseload where required, contribute to reflective practice and case discussions, and model trauma informed, psychologically informed and strengths-based ways of working.
You’ll also help young people access the right support at the right time, working with partners across social care, CAMHS, youth offending, health, substance use and accommodation pathways. At SHP, you’ll be part of a learning culture that values development, training and career growth — with space to deepen your practice, share your expertise and keep growing while helping young people build trust, independence and a life that feels more their own.
About you:
- You bring strong experience of complex casework with young people, and you know how to balance risk, compassion, boundaries and hope.
- You can coach and guide colleagues without needing formal line management authority, helping people feel clearer, steadier and more confident in their practice.
- You understand trauma, safeguarding, non-engagement, exploitation, mental health and the realities young people may face in high support accommodation.
- You are a strong communicator who can record clearly, share information safely and work well with partners to move things forward.
- You are reflective, organised and solution focused, with the confidence to spot gaps, strengthen practice and keep young people’s progress at the heart of the work.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 26th July at midnight
Interview date: Wednesday 5th August in person at a Young Person's Service
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about improving support for families affected by substance misuse? This could be the perfect role for you!
The Family Support Worker is an exciting position within a growing, dynamic team where you can make a real difference to the lives of unpaid carers in Lambeth.
Following a highly successful launch to address a gap in support for young and adult carers looking after someone with substance misuse issues, this vital project has now been running for more than two years. As we enter the next established phase of the service, we are looking for a new Family Support Worker to bring their expertise, enthusiasm, and fresh ideas to help us continue expanding our impact.
The Role
Working across both our Young Carers and Adult Carers Services, you will provide holistic support to families affected by substance misuse through whole-family assessments and reviews. You will ensure that adult and young carers, as well as their wider families, have access to a range of emotional and practical support tailored to their specific needs.
What we are looking for:
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Sector Knowledge: An understanding of working within the substance misuse field and the associated health and social issues.
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Experience: Preferably, experience working with both adults and children/young people.
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Qualifications: A professional qualification in health & social care, youth or community work, and/or direct experience delivering family-focused interventions.
If you are looking for a fast-paced, rewarding role that makes a lasting difference to carers' lives, we would love to hear from you.
About Us
Carers’ Hub plays a vital role in Lambeth, supporting the borough's many unpaid carers. Carers often dedicate themselves to their roles at a heavy toll to their own wellbeing, frequently making sacrifices that impact their finances, education, and daily lives. We seek to limit these challenges through four core workstreams:
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Raising awareness of carers and their invaluable contributions.
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Influencing local policy through active community engagement.
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Improving carer wellbeing through direct interventions.
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Connecting carers to one another, as well as to external support and training opportunities.
Key Information
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Closing Date: 9am, Friday 10 July 2026
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Interviews: Wednesday 15 July
The client requests no contact from agencies or media sales.
The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.
We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee a staff team and an expanding network of peer programs across Surrey.
Experience of working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.
Your work will involve maintaining and monitoring our existing HCT peer projects across Surrey. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of local projects.
This post also involves regular liaison with external partners across the region, including key stakeholders and NHS colleagues at the Surrey Operational Delivery Network (ODN), alongside drug and alcohol services, hostels, outreach services etc.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Substance Use Practitioner - Maternity cover
Location: Basingstoke
Salary: from £26,097 per annum depending on experience
Vacancy Type: Maternity cover for up to 10 months
Hours of work: Full time, 37 hours per week
Company Description
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3Ps'.
We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity, and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Hampshire 24/7 Substance Use Service
Our Hampshire 24/7 Substance Use Service is a county wide, community engagement based service, which offers targeted and specialist treatment to young people aged 25 years and under. We are a forward thinking, person-centred service, with a high level of credibility among young people.
We are a multi-professional team, with a designated worker in each district of Hampshire, and we are supported by our partnership with Inclusion Recovery Hampshire and Parent Support Link.
Job Description
Please note that this opportunity is maternity cover, covering a period of up to 10 months.
*This role requires access to a vehicle, and a full current driving licence.
We are looking to recruit a Substance Use Practitioner - Maternity cover in Hampshire, who will work with children and young people to make a positive difference to their lives.
You'll deliver specialist, targeted support to children and young people up to the age of 25, offering confidential and non-judgemental advice and guidance, regarding the use of drugs and alcohol, using a variety of therapeutic interventions.
The work can be challenging, but it is hugely rewarding. The services delivered by our Practitioners has proven to make a real change in the lives of our service users. Last year, 100% were satisfied with our service, 98% felt more able to make positive choices in life, 86% felt that their mental health had improved, and 91% of service users under the age of 18 left the service with a positive outcome (e.g. a reduction in risk, or an improvement in their circumstances).
In addition to the comprehensive training package offered by Catch22, you will also have the opportunity to develop your skills and expertise through a range of additional training, offered by Hampshire County Council. This role also offers the opportunity to build networks and work with a range of partner agencies and commissioners across the substance misuse sector.
Qualifications
We are looking for people with the following skills and experience:
- Minimum of 2 years’ experience of working with children and young people with complex needs or vulnerabilities. This could be within substance misuse, children's mental health, children's services, education, pastoral support, or SEN.
- An ability to build positive and trusting relationships with young people.
- An adaptable and resilient outlook, able to maintain a commitment to supporting service users
- Additional information
- You can work from home/remotely once or twice a week, but this is dependent on service requirements, so we are unable to guarantee specific days.
- You will be based in one of the hubs listed above, but the role will require regular travel across the region, so a driving license and access to a vehicle are required.
- This role is subject to an Enhanced DBS check.
We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
Please note, we will conduct an online search as part of our due dilligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media.
To Apply
If you feel you are a suitable candidate and would like to work for Catch 22, please click apply to be redirected to our website to complete your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Manager – Women’s Recovery Refuge
Location: Burnley – on site.
Hours: Full time, including participation in an on‑call rota
Contract: Permanent
Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.
This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.
About the service
Safenet delivers specialist services across Lancashire and Greater Manchester, supporting adults and children affected by domestic abuse through safe accommodation, community services, recovery support and prevention work.
This role is based at Jane’s Place which provides 24‑hour accommodation and specialist support for women who are experiencing domestic abuse and who want to address substance use, mental ill‑health, or other complex needs as part of their recovery journey.
At Jane’s Place, many of the women we support have been excluded elsewhere. We don’t see “complexity” as a problem to manage, but as a response to trauma – and recovery as something that happens in healthy relationships, community, safety and hope.
This service sits at the intersection of domestic abuse, addiction recovery and mental health, and we are proud to offer a psychologically informed, trauma‑responsive environment where women are supported to rebuild their lives on their own terms.
About the role
As Service Manager, you will lead and be accountable for the refuge and lead a skilled, compassionate team delivering round‑the‑clock support to women and their children.
You will be a values‑led leader who understands recovery, trauma and risk, and who can balance clarity and accountability with warmth, curiosity and care.
You will:
- Lead and support a multidisciplinary refuge team working with women affected by domestic abuse, substance misuse and mental ill‑health
- Create a culture of psychological safety, reflective practice and trauma‑informed care
- Oversee the safe delivery of a 24‑hour residential service, including participation in an on‑call rota
- Ensure high standards of safeguarding, risk management, and housing management
- Work in partnership with recovery services, mental health providers, criminal justice partners and local authorities
- Support staff to hold hopeful, recovery‑focused relationships with women, even where progress is non‑linear
- Use lived experience insights, feedback and data to continually shape and improve the service
This is a hands‑on leadership role for someone who believes deeply in capacity for change and recovery – even in the most challenging circumstances.
We’re looking for someone who…
We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.
You might come from:
- Substance misuse or addiction recovery services
- Trauma‑informed women’s services
- Mental health or psychologically informed environments (PIE)
- Housing or supported accommodation with complex needs
You will bring:
- Experience of leading and developing staff teams in high‑pressure, emotionally demanding services
- A strong understanding of domestic abuse, recovery, and trauma
- Knowledge of harm reduction, recovery‑focused approaches and systems change
- Confidence managing risk, safeguarding and complex decision‑making
- The ability to hold boundaries without losing humanity
- A commitment to women‑only, feminist and survivor‑informed practice
For further information about the role, please visit the Role Profile.
Essential Core Skills
Health & Safety Awareness
All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe. You will be expected to update your knowledge and skills on Health & Safety if successful in your application.
Safeguarding
We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm. Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service.
Digital
Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR). Full training on specific systems is provided but a willingness to learn and develop is essential.
Equality, Diversity, and Inclusion (EDI)
The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised. Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society.
If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you!
What’s in It for You?
At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:
- Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
- Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
- Mental Health Support – Access emotional and mental well-being services through Spectrum.
- Cycle to Work Scheme – Save on commuting costs while staying active.
- Pension Options – with employer pension contributions.
- Life Assurance – Peace of mind for you and your loved ones.
- Financial Advice – Expert guidance to help manage your finances.
- Recognition Awards – Celebrate your achievements with our recognition programs.
- Meaningful learning and development programmes with regular focus on your individual growth.
- Gym Membership Discounts – Stay fit with local gym access.
- One Calico Events – Connect and unwind at our employee social gatherings.
- Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.
And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.
This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.
SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented. SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803.
Inclusive Hiring at Calico
We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.
Our Commitment to Safeguarding
The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies.
The client requests no contact from agencies or media sales.
Outreach Worker
Join us to play a vital role in engaging adults sleeping rough in Middlesbrough and guide them towards safety, stability and opportunity.
Location: Middlesbrough (NE)
Salary: £26,781 per annum
Closing Date: 26 July, 2026
Employment Type: Permanent
Hours per week: 37.5
Join Us and Help Shape Brighter Futures
At Depaul UK, we believe in people’s potential — and we take action every day to help unlock it. Whether you’re supporting young people directly or strengthening our organisation behind the scenes, your work will create real, lasting impact.
About the Role
Join us as an Outreach Worker and play a frontline role in supporting adults experiencing homelessness in Middlesbrough. You’ll be out in the community—often during early‑morning outreach—building trust with people sleeping rough, meeting them on their terms, and connecting them with safe accommodation, health support and opportunities that strengthen resilience and wellbeing. Working within a trauma‑informed, strengths‑based model, you’ll help clients overcome barriers and take positive steps toward stability and independence.
In this dynamic, multi‑agency role, you’ll deliver targeted outreach, attend local drop‑ins, and advocate for coordinated, compassionate responses across housing, health, substance‑use and justice services. You’ll bring experience supporting people with complex needs, confidence in managing risk and maintaining accurate records, and a commitment to safeguarding, equality and person‑centred practice. If you’re proactive, adaptable and motivated by making real change happen, this role offers a meaningful opportunity to do exactly that.
In this role, you will:
· Engage adults experiencing homelessness through targeted street outreach, including early‑morning shifts.
· Build trust and provide person‑centred support across housing, health, substance use, finances and meaningful activities.
· Create SMART support plans, complete risk assessments and maintain accurate case records in In‑Form.
· Work collaboratively with housing, health, justice and community partners to deliver joined‑up support.
· Advocate for trauma‑informed, strengths‑based services and challenge barriers within local systems.
· Support clients to attend appointments, sustain accommodation and improve wellbeing and resilience.
· Uphold safeguarding, lone‑working and professional‑boundary standards at all times.
· Demonstrate flexibility, problem‑solving skills and commitment to equality, inclusion and Depaul values.
About You
Bring strong people‑skills and the ability to engage confidently with individuals experiencing homelessness, mental ill health or substance use, using clear communication, SMART support planning, accurate digital record‑keeping and effective multi‑agency working. You’ll stay flexible during outreach and lone‑working, apply a trauma‑informed and strengths‑based approach, and show resilience, professionalism, safeguarding awareness and a commitment to equality. We’re looking for evidence of supporting people with complex needs (including lived experience), maintaining high‑quality documentation, collaborating with partners and delivering safe, reflective practice in community‑based settings.
What You’ll Receive
· Tailored training and development
· Flexible working options where suitable
· 26 days annual leave, rising with service
· Family friendly leave policies
· Pension scheme with employer contributions up to 7%
· Employee Assistance Programme with 24/7 GP access
· Discounts across retail, travel, food, fitness and more
· Cash health plan for you and your family
· Death in service benefit
· Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Officer – 4‑day week, hybrid, high‑impact charity based in Oxford
If you want a fundraising role where you can see the direct impact of every partnership, pitch and campaign this could be the right move.
About the role:
We’re looking for a Fundraising Officer to join Aspire’s small, agile and supportive Fundraising & Communications team. You’ll be an all‑round fundraiser, working across corporate partnerships, trusts and foundations, and community, events and individual giving. You’ll help grow and diversify our voluntary income so that more people across Oxfordshire and the Thames Valley can move out of homelessness, poverty and long‑term unemployment into secure work and housing.
This is a hands‑on role with real variety: one week you might be crafting a pitch for a new corporate partner, the next you could be pulling together a trust report, planning a community fundraising event or writing supporter communications. You’ll have room to shape the role around your strengths while learning from experienced colleagues.
About Aspire:
Aspire is a multi‑award‑winning employment charity and social enterprise. We support people who have faced serious barriers – including homelessness, offending histories, substance misuse, mental ill health and long‑term unemployment – to build confidence, skills and ultimately secure housing and work. In the last year alone, we supported over 1,800 people experiencing disadvantage to move closer to employment and housing and achieve lasting change.
We are guided by our values: Ambitious, Supportive, Participatory, Inspiring, Reliable and Enterprising. You will see these lived out day to day – in how we work with participants, partners and each other.
What you’ll be doing:
- Helping to grow and steward corporate partnerships across Oxfordshire and the Thames Valley, from prospect research and pitches to volunteering and sponsorship.
- Supporting a strong pipeline of trust and foundation applications and reports, telling Aspire’s story with clarity and evidence.
- Leading on community fundraising and events, building relationships with local groups, schools, faith communities, businesses and individual fundraisers.
- Maintaining and developing individual giving through engaging, well‑timed communications.
- Using our CRM (Salesforce) to keep supporter data, pipelines and reporting accurate and up to date.
- Playing a full part in a collaborative team where ideas are welcomed and everyone pitches in at busy times.
About you:
You don’t need to tick every box, but you will bring:
- Experience in at least one of: corporate fundraising, trusts and foundations, community/events or individual giving, plus enthusiasm to grow across all three.
- Strong written and verbal communication skills, with the ability to adapt your tone for different audiences.
- Confidence building and managing relationships with supporters, customers or partners.
- Good organisational skills and comfort working to deadlines and targets.
- A genuine commitment to tackling homelessness, poverty and disadvantage, and alignment with Aspire’s values.
Experience with Salesforce or AI tools would be helpful, but we’re more interested in your mindset: curious, proactive, organised and keen to learn.
What we offer:
- A 4‑day working week (0.8 FTE).
- Salary: £29,234 - £35,305 per annum (FTE), depending on experience (0.8 = £23,387 - £28,244) .
- Hybrid / remote‑first working, with at least two in‑person team days per month in Oxford and occasional events and meetings.
- The chance to shape and grow a varied fundraising role in a small, supportive team.
- A values‑driven culture and the opportunity to see the tangible impact of your work.
How to apply:
To apply, please send your CV and a covering letter directly to by noon on Friday 17th July 2026. In your covering letter, please ensure you tell us how you meet the Person Specification and share examples of relevant achievements.
We are interviewing on a rolling basis and may close the advert early if we appoint, so we encourage early applications.
Aspire Oxfordshire empowers people to realise their potential and create positive, independent futures.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for an Assertive Outreach Worker to engage and support vulnerable adults who are at risk of, or currently experiencing, cuckooing (where perpetrators take over a person’s home for criminal exploitation).
The role requires proactive, persistent, and person-centred outreach to build trust with individuals who may be reluctant to engage with services, with the aim of improving safety, reducing harm, and supporting sustainable recovery and independence.
Location: Nankeville Court, Woking, with travel across Surrey
Salary: £29,220 pro rata (£17,532 actual)
Hours: 21 hours per week, with flexibility to work across the work week
Contract type: Permanent
About the organisation:
Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.
Key responsibilities:
Outreach & Engagement
- Deliver assertive outreach, including home visits, community-based engagement, and multi-agency operations.
- Build trusting relationships with individuals experiencing exploitation, often with complex needs (e.g., substance misuse, mental health, homelessness).
- Engage service users who may be resistant or disengaged from traditional support services.
Safeguarding & Risk Management
- Identify, assess, and respond to safeguarding risks related to cuckooing and exploitation.
- Develop and implement risk management and safety plans in collaboration with service users.
- Act promptly on safeguarding concerns in line with local authority procedures.
- Work closely with police and safeguarding teams to disrupt exploitation and protect victims.
Case Management
- Manage a caseload of service users, maintaining accurate and timely records.
- Complete needs assessments and co-produce support plans tailored to individual needs.
- Monitor progress and adjust interventions accordingly.
Multi-Agency Working
- Work collaboratively with partner agencies including:
- Housing providers
- Police
- Social services
- Substance misuse and mental health services
- Attend multi-agency meetings (e.g., MARAC, safeguarding meetings, case conferences).
- Advocate on behalf of clients to access services, housing, and support.
Prevention & Education
- Deliver awareness sessions to professionals and communities about cuckooing and exploitation.
- Support early intervention strategies to prevent exploitation.
Practical Support
- Assist service users with:
- Securing safe accommodation
- Accessing benefits and healthcare
- Re-establishing tenancies
- Provide crisis support where required.
Working Conditions
- Regular lone working and community-based visits, including high-risk environments.
- Flexible working hours, which may include evenings and weekends.
- Requirement to follow all health and safety and lone working procedures.
About you:
Essential
- Experience of working with vulnerable adults, particularly within:
- Substance misuse
- Homelessness
- Criminal exploitation / safeguarding
- Demonstrable experience of assertive outreach or intensive engagement work
- Strong understanding of cuckooing, county lines, and exploitation
- Knowledge of safeguarding legislation, policies, and procedure
- Ability to assess risk and manage complex, high-risk situations
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a multi-agency team
- Ability to manage competing priorities and meet deadlines
- Resilience and ability to work in challenging environments
- Empathy and non-judgemental approach
- Strong problem-solving and decision-making abilities
- Effective record-keeping and IT skills
- Full UK driving licence and access to a vehicle (if required)
- Ability to work flexibly across area
- Have authentic attributes of Kindness, Commitment and Integrity
- Ability to maintain Equal Opportunity standards at all times
Please refer to the job description for a full breakdown of the key responsibilities and person specification.
Benefits
- 26 days annual leave plus bank holidays (increasing with service)
- Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
- Birthday leave, employee discounts, and flexible working where possible
- Supportive probation, sick pay after probation, and wellbeing/EAP resources
Safeguarding & Checks
- This role is subject to an enhanced DBS check.
- A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
- All applicants must have a valid right to work in the UK.
Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.
We welcome requests for reasonable adjustments at any stage of the process.
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Please submit your CV and a cover letter setting out how your skills and experience align with the requirements of this role.
The client requests no contact from agencies or media sales.
Housing Management Worker (Floating)
This is an opportunity for someone compassionate and driven to make a real impact, supported by training and reflective practice.
Location: Middlesbrough (NE)
Salary: £26,436 per annum
Closing Date: 26 July, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Are you looking for a role where you can make a lasting impact? Join us and support people with complex needs to maintain their tenancies, build independence, and achieve the goals that matter most to them. You'll manage a caseload of clients, provide practical aand emotional support, and connect people with the services and opportunities they need to thrive.
We're looking for a proactive, relationship-focused professional with experience supporting vulnerable people, strong safeguarding awareness, and the confidence to manage both housing and support responsibilities. You'll work collaboratively with partners, promote positive outcomes, and help ensure safe, well-managed accommodation for our clients.
In return, you'll join an inclusive, values-driven organisation that believes in people's potential and invests in your development through training, support, and career growth opportunities.
Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.
In this role, you will:
• To interview and assess clients to help sustain their settled accommodation.
• Following initial assessment to go through a programme of work with clients accepted to cover accommodation needs, independent living skills, support with work and learning and social and emotional issues.
• Support clients through a programme of regular visits. These may include support and advice, or more structured life-skills training as required.
• To be available to deal with clients who need help or advice, either by phone or on a drop-in basis.
• To create a package of support around the client, signposting where appropriate.
• To be available to represent Depaul UK at meetings concerning move-on accommodation and to provide updates to all professionals involved with the client.
• To co-ordinate and ensure a smooth transition when supported or alternative accommodation has been found.
• To keep clear and relevant records and statistics, and to ensure good communication with the project workers and project evaluators.
• To make a positive contribution to team meetings, case management meetings and contribute to any policy reviews and consultations.
• You will ensure the safety and wellbeing of clients in the service, including using Safeguarding and emergency alert procedures as applicable.
• You will advise all prospective or new tenants/residents of their rights and responsibilities under their tenancy/license agreement.
• You will be responsible for ensuring that repairs are undertaken to a high standard, within an appropriate time frame and represent value for money.
• You will be responsible for ensuring that accommodation units are well maintained.
• You will prepare short reports on arrears, voids and repairs for the service manager, DePaul’s central services and commissioner meetings as required.
• You will be responsible for ensuring that all common parts and grounds of Depaul managed properties are in good maintenance order and adhere to Depaul Health and Safety requirements.
• You will be responsible for maintain Health and Safety standards in the premises and a point of information for clients regarding Health and Safety.
• You will facilitate the fair allocation of letting accommodation in accordance with DePaul’s Policy and Procedures.
• You will maximize collections of rents and service charges and hold responsibility for the accurate reporting of rental income, voids, and allocations to DePaul’s finance team.
• You will consult with local Housing Benefit Teams, Social Service Departments, or other authorities regarding individual rental income claims.
• You will work proactively with keyworkers and clients to develop personal payment plans to support clients not to incur rental debt.
• You will be the first point of contact for landlord queries and contractors.
• You will support the resolution of disputes between occupants and/or neighbours.
• You will be responsible for the maintenance of records which support the efficient housing management e.g. repairs and maintenance, lettings, ASB etc.
• To work in a manner that promotes positive teamwork.
• To take part in a rota of staff cover for drop in and programmed sessions as required.
• Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of Depaul to clients and holding residents’ meetings.
About You
To conduct this role we are looking for the following from you in terms of experience, skills and competencies.
• A commitment to the ethos and values of Depaul including the organisation’s values, policies, and procedures.
• Able to work on own initiative but at same time able to exercise sound judgement in knowing when to consult with peers and clients to meet the service KPI’s.
• A clear understanding and ability to implement risk management, information sharing and data security arrangements.
• Awareness of and commitment to equal opportunity and diversity practise.
• Demonstrate ability to use IT to a level which will enable high quality reporting to be conducted.
• Experience of working with people who are categorized as high risk or have high needs or have complex needs such as mental health issues, drug and alcohol misuse, domestic violence and offending behavior. (this list is not exhaustive)
• Knowledge of, or capacity and willingness to learn about housing management.
• Able to demonstrate a clear understanding of safeguarding requirements and professional boundaries.
What You’ll Receive
· Tailored training and development
· Flexible working options where suitable
· 26 days annual leave, rising with service
· Family friendly leave policies
· Pension scheme with employer contributions up to 7%
· Employee Assistance Programme with 24/7 GP access
· Discounts across retail, travel, food, fitness and more
· Cash health plan for you and your family
· Death in service benefit
· Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Job Title: Employment Consultant (Northeast VALOUR)
Location: Home-based (within 1 hour travel to Durham) with regular travel across the Northeast
Salary: £33,174
Hours: Full time 37.5 hours per week (part time or flexible working options considered)
Contract: 2 years fixed term with possibility of extension
At The Poppy Factory, we believe that everyone who has served our country deserves the opportunity to build a fulfilling life beyond the armed forces. For over a century, we have stood alongside veterans and their families, evolving our services to support veterans and adult family members to overcome barriers to employment and transform their lives.
We have been successful in becoming a delivery partner within the national VALOUR initiative, supporting the employment strand of the programme. This enables us to widen our impact for veterans and their families by ensuring individuals are supported into meaningful and sustainable employment, using an approach that is tailored to their specific needs.
We are seeking a passionate and person-centred Employment Consultant to join our team to deliver VALOUR in the Northeast. This is a role for someone who believes in potential, not limitations – someone who can walk alongside clients with empathy and determination, empowering them to take ownership of their employment journey.
You’ll provide tailored information, advice and guidance to help veterans secure meaningful and sustainable work, managing a diverse caseload with care and professionalism. Using coaching, mentoring and strengths-based approaches, you will help individuals identify their goals, build resilience and move confidently towards lasting employment outcomes.
Collaboration is at the heart of this role. You will develop strong partnerships with regional organisations to generate referrals and address wider barriers such as mental health, housing or addiction, while also building strong relationships with local employers to create real opportunities for your clients, and sharing best practice with your colleagues in the team.
With a strong understanding of local labour markets and safeguarding practices, you’ll maintain high-quality case records, contribute to continuous improvement, and actively participate in team development. Adaptability, initiative and resilience are key, as we respond to the evolving needs of our clients and the communities we serve.
Why The Poppy Factory?
- A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.
- Competitive salary and benefits package including generous holiday and pension contributions.
- A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
- Variety in the role, a mix of delivering a community-based service in your region, home working and occasional visits to the historic Poppy Factory in Richmond, London
- The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
- Be part of an iconic charity with a 100+ year history
For further information, including the full job description for the role, please refer to the candidate pack.
How to apply
To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Keiron Coombs, Services Manager.
For an informal conversation to find out more about this role, please call Keiron Coombs.
The closing date for this vacancy will be 2 May 2026. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.
First stage interviews will take place on 8 May 2026, with second stage interviews scheduled for 13 May 2026. Please ensure you are available on these dates, as it’s not always possible to reschedule.
No agencies please.
Equality & Diversity
We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us. We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.
As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.
We are a family friendly employer and happy to discuss flexible working arrangements. We encourage applicants to contact us to discuss if they have any questions before applying.
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.


The client requests no contact from agencies or media sales.
Programme Officer
Ready to turn insight into action and create lasting global impact? Apply now and be part of a movement working to end homelessness.
Locations: London
Salary: £40,000 per annum
Closing Date: 12 July, 2026
Employment Type: Permanent
Hours: 37.5 per week
About the Role
Help drive a global movement to end homelessness. As a Programme Officer, you’ll play a key role in expanding the international 13 Houses Campaign—working across countries, cultures, and communities to develop impactful housing initiatives and strengthen global advocacy. You’ll support project design and delivery, carry out due diligence and monitoring, and help bring compelling stories to life through high-quality content and communications that influence change.
This role is ideal for someone with experience in project management and advocacy, who thrives in a collaborative, fast-paced environment. You’ll bring strong analytical skills, attention to detail, and the ability to manage multiple priorities—from supporting funding applications and reporting, to delivering events and engaging stakeholders worldwide. Confident communication, relationship-building, and storytelling skills are essential, alongside a commitment to values-led, inclusive work that respects diverse perspectives.
Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role.
Key Deliverables
• Lead the delivery of FHA’s advocacy strategy and support Vincentian Family members to develop and strengthen their advocacy capacity.
• Reach out to and communicate with branches of the Vincentian Family across the globe to support the expansion of the 13 Houses Campaign.
• Provide application support to potential 13 Houses projects, carry out due diligence, manage monitoring and evaluation.
• Identify compelling stories and produce high-quality written content for our bulletins, website articles, and other publications.
• Assist with the planning, administration and delivery of international conferences and webinars.
What we are looking for from you – Person Specification
When completing your application form please address all the points set out below.
Core skills and attributes
Essential
• Two years of experience in project management and advocacy.
• An interest in maintaining or developing a career in global homelessness.
• An understanding of, commitment to and willingness to advocate for Vincentian values and the Depaul Group.
• Capacity for team work as well as independently.
• Proficient in other languages (written and verbal), preferably in French, Spanish or Portuguese.
• Experience of working successfully with operations teams to prepare funding bids, applications and reports for projects.
• Understanding of measuring outcomes and impact of projects and programmes.
• Great attention to detail including proof reading skills.
• Excellent interpersonal skills and ability to build relationships internally and externally, being confident working with a diverse range of cultures and languages.
• Experience designing, implementing and delivery advocacy strategies.
• Ability to interpret and analyse numerical and statistical data including financial monitoring.
• Experience of providing reports and presenting information to multiple stakeholders.
• Strong writing and storytelling skills.
• Experience in content creation or a related field is preferred.
• Understanding of social media platforms.
• Understanding of due diligence in the context of grant applications.
• Highly computer literate and skilled with Word, PowerPoint, Outlook and Excel.
• Excellent administrative skills.
• Excellent time management skills with the ability to multitask and prioritise independently.
• Ability to work under pressure, taking initiative to ensure timely and effective achievement of core work objectives.
• Excellent communication skills in spoken and written English.
• Flexible and willing to work outside normal working hours when required.
• Able to undertake international travel (3-4 weeks a year).
• A respect for staff and clients within the organisation and external partners.
• Commitment to working within an environment that promotes Equal Opportunities and has regard for the Health and Safety of others.
Desirable
• Experience working or volunteering in an international network.
• Technical skills to run events.
• Knowledge of homelessness.
• Volunteering experience.
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul International (DPI) is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul International
The Depaul Group – made up of 8 national charities and the Famvin Homeless Alliance and overseen by Depaul International – exists because we believe everyone deserves the dignity and security of a place to call home. We are locally governed and locally run and committed to ending homelessness and improving the lives of the people affected by it.
Depaul International (DPI) oversees the Group, ensuring the highest standards of service provision, governance, finance and helping develop capacity in areas including fundraising, communications and safeguarding. DPI currently consists of a team of 14, including the Group CEO, Business Support Manager, Director of Finance, Director of International Programmes and Partnerships, Fundraising Lead, Senior Programme Officer, Global Advocacy Lead, Head of Programme and Business Development, and Communications Officer. There is a team of three who oversee and support the Famvin Homeless Alliance (FHA), mobilising the Vincentian Family across the world to develop new housing and other projects.
Famvin Homeless Alliance (FHA) is part of Depaul International. It is a ground-breaking initiative fostering collaboration and capacity building within the Vincentian Family in the area of homelessness. Through the FHA’s flagship 13 Houses Campaign, we support established and emerging homelessness initiatives across the globe, having reached over 11,000 people in 130 projects across 79 countries. The FHA is also involved in high-level advocacy at the UN, works to develop Catholic Social Teaching around homelessness and is building a map of Vincentian homelessness services to unite Vincentians and improve their service to people who are homeless.
We are currently based in eight countries in Europe, North America and Southeast Asia, (Croatia, France, Ireland, Slovakia, Ukraine, the United Kingdom. the United States of America and the Philippines), providing a range of urgent accommodation and services for people experiencing homelessness. The global programme focuses on four strategic areas: provision of homeless Services; maintaining and working by our Vincentian Values; advocating and ensuring the Voice of those we work with are heard; and maintaining global Reach in addressing homelessness.
The Group also has a key strategic relationship with the Ruff Institute of Global Homelessness (IGH), which focuses on ending homelessness globally by bridging research, policy, and practice. The strategic partnership was born out of our shared values and commitment to end homelessness and change the lives of those affected by it.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. #INDNFP


