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Are you passionate about improving support for families affected by substance misuse? This could be the perfect role for you!
The Family Support Worker is an exciting position within a growing, dynamic team where you can make a real difference to the lives of unpaid carers in Lambeth.
Following a highly successful launch to address a gap in support for young and adult carers looking after someone with substance misuse issues, this vital project has now been running for more than two years. As we enter the next established phase of the service, we are looking for a new Family Support Worker to bring their expertise, enthusiasm, and fresh ideas to help us continue expanding our impact.
The Role
Working across both our Young Carers and Adult Carers Services, you will provide holistic support to families affected by substance misuse through whole-family assessments and reviews. You will ensure that adult and young carers, as well as their wider families, have access to a range of emotional and practical support tailored to their specific needs.
What we are looking for:
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Sector Knowledge: An understanding of working within the substance misuse field and the associated health and social issues.
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Experience: Preferably, experience working with both adults and children/young people.
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Qualifications: A professional qualification in health & social care, youth or community work, and/or direct experience delivering family-focused interventions.
If you are looking for a fast-paced, rewarding role that makes a lasting difference to carers' lives, we would love to hear from you.
About Us
Carers’ Hub plays a vital role in Lambeth, supporting the borough's many unpaid carers. Carers often dedicate themselves to their roles at a heavy toll to their own wellbeing, frequently making sacrifices that impact their finances, education, and daily lives. We seek to limit these challenges through four core workstreams:
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Raising awareness of carers and their invaluable contributions.
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Influencing local policy through active community engagement.
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Improving carer wellbeing through direct interventions.
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Connecting carers to one another, as well as to external support and training opportunities.
Key Information
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Closing Date: 9am, Friday 10 July 2026
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Interviews: Wednesday 15 July
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PURPOSE OF POSITION
This role is responsible for the service delivery of an effective, high quality, person centred support service to residents with a background of rough sleeping and range of medium to high needs. These includes entrenched drug and/or alcohol issues, mental health diagnosis and a range of offending backgrounds.
They will be the principal providers of support to residents in the Harbour Project team and will also work alongside Assistant Support Workers, to promote resident engagement through the development of positive relationships with our residents and contributing towards the promotion of a fulfilling, safe and inclusive environment.
RESPONSIBILITIES & ACCOUNTABILITIES
To be responsible to the Team Manager for the day-to-day delivery of the Harbour Project Team.
Use motivational and asset based interviewing techniques to interview, assess and create support plans and risk assessments that address the needs of residents.
Take a positive, trauma-informed approach to working with residents with complex needs and challenging behaviour.
Conduct regular reviews of support plans and risk assessments as required.
Take a pro-active approach in multi-disciplinary support required for residents.
Work within a Psychologically Informed Environment approach and strive to meet targets and deliver results.
Ensure a high standard of customer service is upheld
To attend team meetings and take part in service policy and planning.
To participate in team meetings, team review days and other meetings as agreed with the Team Manager.
To keep abreast of current housing legislation, welfare benefit legislations and other matters relevant to successful support and move on of residents.
To respond and process all referrals made to the Complex Needs service and ensure those accessing the service meet the service eligibility criteria.
To ensure all case work is properly recorded and all service offers and outcomes are entered clearly onto the case management system.
To actively collect follow up information with regards to the outcome of reconnections and report
To deal with the immediate support needs of the residents as appropriate.
To assess resident safety and develop risk management strategies with the resident and other involved services.
To ensure all service delivery policies and decisions made by the Team Manager or team are observed and followed through.
To keep accurate records and statistics on referrals, service outputs and outcomes etc.
To maintain a high standard of record keeping in the office and keep all financial and administrative systems including resident files in the office in an accurate and up-to-date manner in line with policy.
To ensure that all written work both for internal and external use is of a high standard.
To ensure the results of all assessments and all service offers are entered clearly and in a timely fashion onto the case management system.
To liaise and negotiate effectively on a day to day basis with outside agencies including the police, social services and other statutory and voluntary agencies.
To build and maintain good working relationships with colleagues.
Ensure that all duties and services provided are in accordance with policies and procedures.
To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.
To undertake such other duties within the competence of the post holder which may be required from time to time.
PERSON SPECIFICATION
Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.
Experience
A demonstrable level of experience and understanding of the range of approaches appropriate to working with challenging behaviour including current drug /or alcohol use, antisocial behaviour, offending, substance misuse and complex needs
Experience of working with clients in a trauma-informed way with proven effectiveness
Demonstrate an understanding of statutory compliances and standards such health and safety, equal opportunities, data protection, particularly within a residential setting.
Demonstrate excellent customer service skills. Ability to develop good working relationships and rapport with residents and stakeholders.
Using motivational interview techniques to produce and approach referrals, needs and risk assessments and support planning in a SMART manner
Knowledge of Psychologically Informed Environments (PIE).
Demonstrable experience within local authority, voluntary, independent, charity or social housing sector
Successful track record of work with colleagues in order to achieve common goals
Working across agencies and / or partnership arrangements
Awareness of issues facing single people that experience homelessness or rough sleeping.
Skills & knowledge
IT skills and particularly Microsoft Office packages
Knowledge, understanding or experience of working in a casework management system.
Knowledge in identifying and dealing with substance misuse issues
Sound knowledge and understanding of the issues affecting supported housing and vulnerable adult groups
Understanding of health and safety in a supported housing setting
Abilities
Willingness and ability to work shifts including evenings, weekends and waking night shifts on a rota basis)
Ability to motivate those with complex needs to engage with meaningful activities
Evidence of effective de-escalation techniques.
Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries
Ability to interpret and communicate the meaning of legislation, policy, guidance, research and information on best practice
Ability to work co-operatively to achieve goals
Ability to set up and work according to schedules
Personal qualities
Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks
Ability to act on own initiative and effectively under own direction, as well as productively within a team
Strong sense of responsibility and accountability
Awareness of own training and support needs
Desirable criteria
Experience of using In-Form as a case management system.
Qualifications relevant to supporting vulnerable adults
Full current driving licence
Successful track record in developing services in response to changing needs and demands
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
Are you passionate about making a lasting difference to the lives of vulnerable adults?
We are looking for a dedicated and proactive Reconnection Worker to join our Bournemouth, Christchurch and Poole Rough Sleeping Service. This is an exciting opportunity to support people sleeping rough to move away from homelessness by reconnecting them with accommodation, support networks and services in areas where they have a local connection, established support system or entitlement to assistance. Reconnection can take place both within the UK and internationally and aims to ensure that individuals can access the right support in the right place to sustain a move away from rough sleeping.
Working as part of a dynamic and highly successful outreach team, you will build positive relationships with people experiencing homelessness, carrying out assessments and developing personalised reconnection plans. You will work closely with local authorities, support providers, health services and community organisations to help individuals access accommodation, reconnect with family and support networks where appropriate and secure sustainable routes away from rough sleeping and a harmful street lifestyle.
In this role you will:
- Undertake assertive outreach across Bournemouth, Christchurch and Poole, engaging with people sleeping rough and carrying out comprehensive assessments.
- Develop and coordinate personalised reconnection plans, including arranging accommodation, travel, family mediation and access to support services.
- Work closely with local authorities, statutory services, health providers and community organisations to achieve positive outcomes for clients.
- Manage a caseload of clients, maintaining accurate records and monitoring progress towards sustainable reconnection.
- Support clients to access welfare benefits, healthcare, substance misuse services and other support that will assist them in moving away from homelessness.
This role involves working early mornings, evenings and weekends as part of a rota.
About you
We are looking for someone who is passionate about supporting people experiencing homelessness and who can build trusting relationships whilst maintaining a supportive but assertive approach.
To be successful in this role, you will have:
- Experience of working with vulnerable adults and an understanding of the challenges faced by people experiencing homelessness.
- Experience of assessing individual needs and supporting people through case management and support planning.
- Excellent communication and partnership-working skills, with the ability to engage effectively with clients and external agencies.
- An understanding of welfare benefits, housing options and support services available to people experiencing homelessness.
- Good organisational and IT skills, with the ability to maintain accurate records and manage competing priorities.
Above all, we are looking for a compassionate, resilient and motivated individual who is committed to helping people transform their lives.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 6 July 2026
Interview and assessments on: 20 July 2026
The client requests no contact from agencies or media sales.
The role
The Domestic Abuse Prevention Worker will undertake individual and group sessions with men and women who are participating in our Domestic Abuse Prevention Programmes (DAPP) or Domestic Abuse Interventions. The purpose of this role is to deliver sessions that support a perpetrator to address and change their behaviour, ensuring they develop their understanding of domestic abuse, as well as it’s impact on others. You will conduct comprehensive needs and suitability assessments. You will support the delivery of face-to-face and online sessions, including two evening group sessions per week.
As a Domestic Abuse Prevention Worker, you will work with people on awareness raising, developing their motivation to change, ensuring accountability, and prioritising the safety of their partners/ex-partners and any children involved. The Domestic Abuse Prevention worker will work closely with the victim/survivor integrated service to review risk, develop safety plans, and improve outcomes for all parties involved.
As part of the role, you will be working with some perpetrators of domestic abuse that have been served a DAPOs. This role will include travel and delivery across Greater Manchester.
About you
You’ll have a deep understanding of the nature of domestic abuse and its effects on clients and children, as well as the reasons behind abusive behaviours towards intimate partners.
Your knowledge extends to the range of statutory and voluntary agencies that clients and their children may encounter, and you are aware of the impact of domestic abuse on children and parenting, including the additional needs of clients from BAMER communities.
You will have experience in working with clients on issues of domestic abuse, providing one-to-one and group support and advice, managing your own workload and administration, and assessing the risk and safety of your clients and those connected to your client. You will have handled safeguarding disclosures and referrals, and you communicate clearly with a range of people both over the telephone and in person.
You will be organised, able to use your initiative, and work effectively as part of a multi-service team. Your administrative skills are strong, and you are adept at using a computer to maintain effective systems.
Flexible and willing to work evenings, you can travel independently. Additionally, you will have an understanding of trauma-informed practices, risk mitigation, and safeguarding. Experience liaising with social workers and other professionals, and in related areas such as substance misuse, child protection, or family support, is desirable.
Fluency in an additional language and skills in group work are also advantageous. You stay updated with best practices and new initiatives.
We want you to feel empowered to bring your authentic self to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.
About us
We want to make working at TLC an enjoyable and rewarding experience.
It takes a dedicated, passionate, and flexible team to deliver the range of services we provide. We’re lucky to have over 150 people on our teams and 12 Trustees who believe in what we do. We are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us.
This post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
The Exempt Accommodation Support Service is based at our main hub in Digbeth but provides outreach support across the city. We are looking for project workers to provide flexible, person-centred support to people aged 25 years plus who are precariously accommodated, have a history of homelessness or who are at risk of becoming homeless. It will primarily be supporting people living in exempt accommodation who have support needs relating to substance use, physical health and mental health.
The aims of this service are to provide additional support to improve access and sustainment of suitable accommodation for people engaging in structured drug and alcohol treatment, to reduce the scale of unmet housing need for this group of clients and to build evidence of housing-related need and effective interventions. The service will provide a range of practical support around finances, health and wellbeing, access to volunteering or training opportunities and integration into local communities as well as supporting continued engagement with treatment and tenancy sustainment.
This is a part office-based, part community-based role with a requirement to travel to accommodation providers and outreach sites. Travel expenses will be paid for any journeys undertaken.
Key tasks (selection of):
Provide a person-centred service to individuals, taking a psychologically informed approach, advising and supporting to ensure that clients are given choice and control about how their support is delivered.
Assist with practical support such as travel issues, settling into accommodation and addressing any immediate accommodation issues.
Ensure individuals have access to key services, including health care, substance misuse, and wellbeing services.
Manage an active caseload of clients, keeping effective and up to date records and monitoring outcomes through our CRM database system.
To support with timely reporting information regarding visits, support plans and session notes.
To Challenge and address the systemic causes, and the effects of homelessness in collaboration with our partners

The client requests no contact from agencies or media sales.
About the role
We are recruiting a Van Peer Coordinator to support our Hepatitis C peer project in the Oxford & Thames Valley area. This role involves driving a van across the region and working with people affected by substance use and hepatitis C.
Peers use their lived experience to raise awareness of hepatitis C, reduce stigma, and help people access testing and treatment.
About you
You will:
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Be confident driving a van and travelling long distances
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Have experience working with people affected by substance misuse
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Have lived experience of hepatitis C, or experience supporting someone who has
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Be reliable, compassionate, and well organised
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Have good communication skills
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Hold a clean driving licence (essential)
What you’ll do
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Recruit and support volunteer peers
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Work with NHS hepatitis C teams, drug and alcohol services, and homelessness services
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Coordinate education sessions and community-based hepatitis C testing
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Support people into hepatitis C treatment and ongoing care
This role requires regular travel across Oxford & Thames Valley.
How to apply
The closing date for applications is midnight, 7th June 2026.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
We are SIFA Fireside, the support service for any adult in Birmingham that faces homelessness. For 40 years we have supported Birmingham’s most vulnerable people through Homelessness Intervention, Prevention and Recovery services.
The Adult Lead Worker service is based at our main hub in Digbeth but provides city-wide support to adults experiencing multiple disadvantages. This service provides flexible, strengths-based advice and support to people aged 18 years plus who experience two or more of substance use, poor mental health, history of repeat homelessness and offending history. Clients may also be serially excluded from services or be at risk of exclusion from mainstream services.
This is a targeted service that aims to build resilience, improve health and wellbeing and move people towards independent living at an early stage, in order to prevent or delay the need for crisis interventions.
The Lead Workers will also act as a community navigator linking the client into local services and activities, ensuring access to and receipt of necessary care and support that will vary for each client.
Key tasks (selection of)
To ensure that the service operates in a strength-based way, taking a flexible and psychologically informed approach to support.
To ensure that clients are provided with choice and meaningful involvement in decisions about how they receive support, and in identifying and setting goals as agreed with them. To work proactively to reduce barriers and support clients to access services, including for on-going health, mental health and substance use treatment / services.
Manage an active caseload of clients, keeping effective and up to date records and monitoring outcomes through our CRM database system.
To work in partnership with other agencies to ensure that clients receive a coordinated service e.g. substance misuse services, DWP, GP’s, pharmacies.
For the full list of Key Tasks, Managerial Responsibilities and Requirements, please see the Job description and Person Specification on our website.
To Challenge and address the systemic causes, and the effects of homelessness in collaboration with our partners

The client requests no contact from agencies or media sales.
About role:
Step into a role where your work matters from the moment you walk through the door. As a Project Worker at our Harrow Road Assessment Hub in Westminster, you’ll be part of a fast-paced, highly skilled team supporting people taking their first steps away from rough sleeping and towards safety, stability and the right next move. Westminster has some of the highest levels of rough sleeping in the UK, and this short-stay service offers intensive, person-centred support to people who may be facing crisis, multiple disadvantage and limited routes into accommodation.
No two days will look the same. You’ll carry out assessments, build trusting relationships, create and review support plans, manage risk, and help people navigate real barriers such as health needs, immigration, welfare benefits, substance use, mental health and access to housing. You’ll work closely with outreach teams, local authorities, health services and other partners to support people into safe, appropriate accommodation, whether that means reconnecting them with services in another area or helping them move forward into longer-term support.
At Single Homeless Project, we invest in people who want to grow. This role offers a brilliant opportunity to build frontline experience, develop your skills in trauma-informed support and multi-agency working, and progress within a charity that is serious about ending homelessness. If you’re looking for a role that will challenge you, stretch you and give you a real sense of purpose, this is a place to start something meaningful.
About you:
- You’re someone who can meet people where they are, build trust without judgement, and bring warmth, patience and purpose to people who may have been let down by services before.
- You have experience supporting people facing homelessness, multiple disadvantage, trauma, mental health needs, substance use or other barriers to safety and stability.
- You stay steady in busy, unpredictable environments — able to think on your feet, manage risk, prioritise well and keep people at the centre of every decision.
- You communicate with care and confidence, whether you’re writing clear case notes, working with partners, or having honest conversations with clients about their next steps.
- You’re ready to work flexibly across early, late and weekend shifts on a rota, bringing reliability, energy and compassion to a service where every day can make a difference.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Info:
Closing Date: Sunday 28th June at midnight
Interview date: Wednesday 8th July 2026 online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Homeless Health Link worker
Full-time, 37.5hrs per week on average, Monday to Friday
(Minimum 3 days per week in Twickenham (TW1) office. Regular travel to Richmond, Wandsworth and Kingston boroughs. - Occasional travel to Croydon, Sutton and Merton boroughs)
ABOUT US
We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence. You will be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.
ABOUT YOU
You are someone who leads with empathy, thrives in a fast-paced environment, and never gives up on the people you support. You bring experience of working with vulnerable people and show a genuine commitment to person-centred care. You are confident in building relationships with external agencies and hold strong communication skills.
THE ROLE
You will be the first point of contact for people referred into the service, carrying out high-quality assessments and connecting clients with the primary care, mental health, and substance misuse support they need. You will manage a varied caseload, working creatively and compassionately with individuals who have complex mental and physical health needs.
This role is based at our Twickenham office for a minimum of three days per week, with regular travel across the Richmond, Wandsworth, and Kingston boroughs. Occasional travel to Croydon, Sutton, and Merton may also be required.
YOUR BENEFITS
- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
Want to know more about the role? Read the full Job Description now!
The client requests no contact from agencies or media sales.
Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
We are currently recruiting a Programmes Facilitator to work within HMP Channings Wood. Our ideal candidate will have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.
We are seeking a committed and dynamic person to support the delivery of substance misuse interventions within a custodial setting. In this role, you will work directly with individuals in prison who are affected by drug and alcohol use, helping them to understand their behaviours, build motivation for change, and engage in structured recovery‑focused programmes.
You will facilitate group sessions, complete assessments, and provide 1:1 support that promotes harm reduction, stabilisation, and long‑term recovery. Working closely with prison staff, healthcare teams, and partner agencies, you will ensure that every individual receives safe, effective, and person‑centred support.
This role is ideal for someone passionate about empowering people to overcome substance misuse challenges, able to build rapport in a fast‑paced environment, and motivated to help improve outcomes and reduce re‑offending.
Where: HMP Channings Wood
Full Time Hours: 37.5 per week
Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
About the role:
- You will work with service users to initiate recovery from drug and/or alcohol dependence, to enable service users in the prison to build their own recovery capital and to support them to move into long term sustained recovery and social (re)integration.
- To develop and deliver group psychosocial interventions. This involves facilitating Foundations of Rehabilitation programme, in addition to pod working tailored to the needs of the caseload.
- To be creative and innovative so that the post best meets the needs of the service user, promoting access into treatment, and encouraging engagement with underrepresented communities.
- Assess suitability for groups related to risk and special needs, working closely with prison partners to schedule attendance.
About you:
- Sensitivity in working with complex and diverse needs.
- Demonstrate a strong recovery focus and have knowledge of a range of psychosocial interventions.
- Ability to manage change successfully in a way that prioritises the needs of service users.
- Understand the importance of information governance processes and commit to follow and apply all necessary safeguards.
- Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others.
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- Several benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 23 to 28 (£27,861.26 - £32,002.35)
Closing Date
7/7/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
We believe that having diverse people working as part of our team makes us the organisation that we are.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.
The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
About The Role
Become an Apprentice Worker and use your lived experience to inspire clients throughout their recovery while gaining a qualification and working on your professional development.
At St Mungo’s, we believe in creating opportunities for people with lived experience of homelessness, substance use, mental health challenges, involvement with the criminal justice system, and/or recovery services. Our Apprenticeship Scheme is designed to help you build a career while making a positive impact.
We have opportunities available for 18 month fixed term contracts as Client Support Apprentice Workers in our two of our services in Westminster.
What you’ll do as an Apprentice Worker
Working as a Client Support Apprentice Worker, you will complete practical work experience and academic learning to build the knowledge, skills and experience to work with clients in housing and homelessness sector.
As an Apprentice Worker you will:
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Work alongside colleagues, students and volunteers working together to support and empower clients to recover from homelessness and rebuild their lives.
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Gain practical experience and skills in caseload management while working in a person-centred way to support wellbeing and recovery.
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Learn how to deliver day-to-day services while collaborating with colleagues and external partners.
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Have opportunities to shadow experienced staff and receive on-the-job training, observing how we empower our clients to access the right support and move on.
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Complete the practical element of your apprenticeships with meetings and event attendance as well as formal learning while completing a Level 3 Peer Worker qualification.
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Complete on and off the job learning, shadowing and development opportunities.
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Receive support and supervision from an Apprenticeship Advisor as well as a direct line manager, every step of the way.
Where you’ll work
We’re excited to offer 2 Client Support Apprentice Worker opportunities, joining the team in the London Borough of Westminster in the following services:
Westminster Atlas Team, which provides support to people experiencing street homelessness and multiple disadvantages across Westminster. The team maintains frequent contact with clients to support them into accommodation, improve their wellbeing, and sustain positive outcomes.
Westminster First Contact Team (FCT), which works on the frontline supporting people who are new to the streets. Through street outreach shifts across the borough, the team engages individuals, assesses their needs, and helps identify the most appropriate route away from homelessness.
This apprentice scheme is for people with lived experience.
Our Apprentice scheme is specifically designed for people with lived experience, and we can only offer places to the people the programme is designed for.
You may have personally experienced homelessness (spent time sleeping rough, or lived in a hostel, refuge or supported accommodation), you may have experienced domestic abuse, mental health struggles, substance misuse problems or had contact with the criminal justice system and have used recovery services as a result.
We’re looking for people with a genuine motivation to build a career supporting vulnerable adults, who can bring:
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Learning and reflections gained through lived experience and recovery.
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Ability to demonstrate how personal lived experience has shaped your approach to support and wellbeing.
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Good communication and listening skills, empathy, and a genuine desire to make a difference.
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Some experience through volunteering or working in a similar setting.
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Basic admin and IT skills and a proactive attitude towards learning.
If this sounds like you, we’d love you to apply. If you’re still unsure why not get in touch with the team who can have a chat and answer your questions.
Visit our website for more information about the scheme.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 1st July 2026
Interview and assessments: 15th & 16th July 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- A full-time, paid role (37.5 hours per week) for 18 months.
- A comprehensive training programme.
- A dedicated team to support and empower you.
- Excellent development and growth opportunities
- A diverse and inclusive workplace
- Great pay and other benefits
The client requests no contact from agencies or media sales.
Hours: 35 per week
Contract: Permanent
Location: Birmingham
Caseload: 8 – 10 clients
Job reference number: 1713
At Cranstoun, we are always in search of talented and experienced individuals to join our team.
The Birmingham Street Navigator Service works with Birmingham citizens (single adults and/or couples 25 years old or above) with accommodation that are outdoors engaging in ‘street activity’ e.g. rough sleeping, begging, street drinking/drug using and other ‘social activities.
Street Navigators will offer intensive, wraparound support to help citizens back into their accommodation, reducing their level of street-based activity and associated anti-social behaviour, with the overall aim of reintegrating citizens into their local communities and reducing their reliance on the streets.
Street Navigators will recognise that citizens may present with a range of complexities and could be living with traumas that make engagement with ‘traditional’ and ‘mainstream’ services difficult. This requires Street Navigators to provide a trauma-informed, person-centred and relational approach to engagement and the ongoing support offer to the citizen as a means of developing trust and confidence with the service, and to ensure short- and longer-term needs are met.
Street Navigators will work in a multi-agency network including alongside outreach services, Community Safety teams, local BID teams, commissioned/none-commissioned accommodation providers, West Midlands Police and British Transport Police. Street Navigators will also support citizens to access relevant support agencies when ready. This could include health care, substance misuse services, local community services and DWP.
It is important that the service is available to our citizens when it is needed. Therefore, work may be required outside of the conventional working week, and being included in a rota of duties, to ensure that service delivery is available when needed by citizens, including evenings, weekends and on bank holidays, may be expected.
We encourage potential applications to read the job description and apply if they believe they meet at least 60% of the requirements for this role. This project is focused on using diversity to its advantage – we support various individuals with unique experiences and so the more variety of voices, skills and experiences on our team the better we can meet the support of our citizens. This includes people with lived experience - if you are a person with lived experience this can equate to knowledge and experience categories unique to this project and we encourage you to apply.
Closing Date: 28th June 2026
At Walking With The Wounded, we support those who have served with mental health, employment and wraparound care coordination programmes tailored to the unique needs of the individual. Whether mentally, socially or physically wounded, we provide bespoke services dedicated to getting those who have fallen the furthest back on track and moving forward with their lives.
As part of Op COURAGE, the veterans mental health and wellbeing service, we will be employing a new Veteran Liaison Support Officer. This role will work in collaboration with Humber Teaching NHS Foundation Trust to support veterans in the mental health pathway.
The successful candidate will ideally be located in the Humber region with the ability to travel where required.
WWTW’s Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges, which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.
We are looking for a Veteran Liaison Support Officer (VLSO) who can work within a muti disciplinary team and fully appreciates the patience, resilience and self-motivation that is required to support a dispersed and diverse caseload of individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential. Experience of working with veterans would be beneficial although again, not essential.
The Veteran Liaison Support Officer (VLSO) will have a caseload of ex-servicemen and women who may, at times, be facing multiple complex needs. Working with local delivery partners, you will make referrals for support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user’s outcome. If you are an experienced caseworker with an understanding of working with clients who require tailored support, we would like to hear from you.
*Applicants should ideally reside within Hull, East Riding of Yorkshire, Whitby, Scarborough, Ryedale, parts of North and North-East Lincolnshire and possible travel to North Yorkshire, with the ability to travel across the region as required.
Walking With The Wounded deliver employment, mental health & care coordination programmes to veterans & their families in collaboration with the NHS.
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Senior IDVA
Salary: £32,000 - £33,000 depending on experience
Location: Hammersmith
Hours: 35 Hours per week including Thursdays early shift (8am) and evening between 6-9pm on rota basis (so approximately every 4-5 weeks)
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
Job Summary
As Senior IDVA you will work within a dynamic, fast-paced crisis intervention, advocacy, and support service to ensure the voice of survivors informs every stage of the process. This role combines oversight of the Duty IDVA service with specialist responsibility for MARAC coordination and participation. You will lead on MARAC responsibilities, oversee the Duty service, line manage two Duty IDVAs, support the Angelou Service Manager with administrative tasks, and hold a reduced caseload providing high-quality advocacy and support based on client-led needs and risk assessments.
You will ensure that the Duty service runs effectively, maintaining referral pathways, ensuring that documents and procedures are in place and embedded into working practice supporting those covering duty as required.
You will line manage the Duty IDVAs and will manage the allocation of cases from duty, liaising with Managers. You will assist the Manager with data collection, data analysis and problem solving.
Acting as the MARAC lead for the team you will oversee the quality of the internal MARAC process, ensuring cases are prepared and presented effectively, attend MARAC meetings on a rota basis and follow up on agreed actions.
You will also contribute to duty work, conducting calls and initial assessments and responding to crises, working within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women referred to our service.
You will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse sector and in working with women with children. The post holder will be proficient in data collection and case work recording. As an experienced domestic violence advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic violence and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.
How to apply:
Please submit your up to date CV along with a covering letter vie our careers site.
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Closing Date for Applications: 6th July 2026 @ 23:59
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Interviews will be taking place the week of the 13th July 2026
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
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A 35-hour working week
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An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
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Additional days off to celebrate International Women’s Day, and for religious observance and moving home
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Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
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Pension scheme
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Enhanced maternity/adoption provision
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Access to our Employee Assistance Programme
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Employee eye-care scheme
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Clinical supervision for front line staff and first line management roles
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Refer a Friend Scheme - £250 for each referral who passes probation
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Organisation wide away days
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Thorough induction and training
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Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



The client requests no contact from agencies or media sales.
Want to develop your skills and experience while playing a key role in providing support to people experiencing homelessness in Bristol?
We are looking for 1 part time Duty Worker to join the expansion of the St Mungo’s Bristol Accommodation Service. You will be working across dispersed semi-independent accommodation in Bristol. Our residents are male and female living in shared and self-contained properties.
Our accommodation service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in supported accommodation, and a positive move-on into independent housing.
You will join a dynamic team, taking part in the renewal of the service, helping us to provide a psychologically-informed environment and a supportive and secure place where our residents can make meaningful life changes.
What you’ll be doing as a Duty Worker
In the rewarding role of Duty Worker, you’ll gain valuable experience working alongside a dedicated team to deliver a safe, inclusive, and high-quality service to residents. You’ll be the first point of contact for contractors and landlords, and will be responsible for coordinating the Health and Safety across different properties. Your responsibilities will include:
- Supporting the day-to-day running of the projects.
- Maintaining communal and office spaces.
- Coordinating health & safety checks and admin tasks.
- Providing person-centred support to residents.
Working hours
- You will work on site part time for 3 days per week (22.5 hours per week).
- In this role you will be required to travel across multiple properties across Bristol each day to provide the relevant duty support on site when its needed.
About You
This is a brilliant opportunity if you're looking to grow your career in the sector, many of our current managers began as Duty Workers, so why not take that first step?
We’d love to hear from you if you bring:
- Great communication skills and some experience providing a service to others - whether in retail, hospitality, care, or community work you’ll be able to engage with people in a busy environment.
- Empathy and understanding of the challenges faced by people experiencing homelessness.
- A genuine interest in supporting vulnerable people to make positive changes in their lives.
- Solid organisational skills, with basic IT and admin capability.
- A proactive attitude and a willingness to learn and grow.
This role will involve travelling between multiple locations during each day, so being able to arrange your own transport so that this is done efficiently is essential.
We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 22 June 2026
Interview and assessments on: 1-2July 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits


