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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.
We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee a staff team and an expanding network of peer programs across Surrey.
Experience of working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.
Your work will involve maintaining and monitoring our existing HCT peer projects across Surrey. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of local projects.
This post also involves regular liaison with external partners across the region, including key stakeholders and NHS colleagues at the Surrey Operational Delivery Network (ODN), alongside drug and alcohol services, hostels, outreach services etc.
We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
ave you been affected by hepatitis B? Could you use your experience to help others?
We are looking for someone with excellent engagement skills, real drive and a passion for helping others to deliver a flagship new health service in North East London. You will use your own experience of hepatitis B to help others access the information, testing, treatment and care they need.
You will:
- Establish strong relationships with health and community service colleagues.
- Build strong working relationships with communities from areas where hepatitis B is common, such as South Asia, Africa, the Caribbean and Eastern Europe.
- Recruit and develop a network of enthusiastic and well-supported volunteers.
Your role will involve patient outreach and engagement, organising and delivering events in community settings and building partnerships with community organisations. This is a frontline role requiring excellent communication and organisational skills. Creativity and innovation welcome!
12-month contract (with possible extension).
Salary: £28,860
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Complex Lives Navigator
Salary: £20,960 per year (full time equivalent £26,200)
Hours: 30 hours per week
Contract type: Permanent
Location: Weymouth
Additional information:
- Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work.
- Participation in an outreach rota which will include early mornings, evenings and weekends.
- Partipcate in an out-of-hours on-call rota.
About Julian House:
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
As a Complex Lives Navigator, you’ll be on the front line of supporting people experiencing rough sleeping, delivering the Reach Out offer directly to individuals who may be disengaged from services. You’ll work proactively to reach some of the most vulnerable people in our community, providing specialist drug and alcohol support where it’s needed most.
You’ll be a key member of our established Rough Sleeper Outreach team, taking part in early‑morning outreach and acting as a trusted point of contact for people seeking support with substance misuse.
Working within the Reach Out (Waythrough) project, you’ll collaborate closely with partner teams to identify appropriate housing pathways, contribute to weekly Multi‑Disciplinary Team (MDT) meetings, attend specialist training, and access targeted interventions that support individuals with complex needs to achieve stability and long‑term recovery.
What you’ll be doing:
- Develop and implement person-centred support with individuals with complex needs.
- Recognise needs regarding substance misuse, mental health, domestic abuse, personality disorders and other psychological and behavioural issues.
- Establish supportive, trusting and professional relationships with service users using a Trauma Informed Approach.
- To maintain complete, accurate and up to date client records.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
You can view the full job description by clicking here.
What we’re looking for:
- Experience working with people who may have complex needs and/or challenging behaviours.
- Full driving licence and access to own car for work purposes.
There are many great reasons to join our team!
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discount at Julian House charity shop
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
- Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
Do you want to get out there and work in a role where you will support an end to rough sleeping in Bristol?
St Mungo’s Bristol Street Outreach Team will be recruiting to a number of Outreach Worker roles as part of an increased number of opportunities across rough sleeping services. This could include working with focused groups of clients including those residing in vehicles on the roadside or people who have been rough sleeping for a particularly long time, some of whom are part of the ‘Target Priority Group (TPG)’.
Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently.
Working as an Outreach Worker you will:
- Work with people who are rough sleeping to assess their needs and deliver a person-centred support that meet peoples individual needs and connect them to suitable housing options. This could also include working alongside people who are residing in vehicles on the roadside.
- Balance time in the community, on Outreach, working with people where they are sleeping or spending their days, alongside time in the office completing administrative tasks and attending meetings.
- Help people access vital services like healthcare, substance use support, and adult social care.
- Work in partnership with multi-disciplinary teams and agencies across the city to meet client’s individual needs.
It’s not always an easy job, but the opportunity to work with different people every day, helping individuals experiencing homelessness and the local community end the harms of rough sleeping can be highly rewarding.
You will work on a weekly shift rota including mornings, evenings, weekends and bank holidays. This helps us to ensure we are available to support people experiencing homelessness when they need us the most. Shifts can vary particularly during periods of extreme weather.
About you
We are always on the lookout for people who share our ambitions. You don’t need direct experience to succeed in these rewarding roles; if you are ready to get out there and support our clients, we encourage you to apply!
- You will have good communication skills with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services.
- If you think you have the resilience and patience to work with people who may have complex needs and challenging behaviour, we will provide you with the tools and training to support clients to end rough sleeping for good.
- Due to the nature of this role a full UK or equivalent driving license is desirable for this post, and/or competency in cycling.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 24 September 2026
Interview and assessments on: 5-6 October 2026
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Permanent with funding until 31st May 2029
35 hours
£29,855 per annum
Location: Plymouth
Benefits include but not limited to:
-36 days' annual leave, inclusive of flexible bank holidays, increasing with length of service
-Enhanced maternity/paternity leave
-We match up to 8% pension
-Free counselling service
-Opportunities to develop and widen your skills
-2 days of paid volunteering time per annum to support another part of the organisation
About us:The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.
Our Youth Impact domain creates impact for children and young people. With highly skilled and experienced staff working across England and Wales, we provide direct support to children, young people, parents and carers, as well as conduct research and influence Government to make changes. We also provide training for professionals. Our value driven team change the lives of children in this country for the better — and with your help and expertise, tomorrow we can support even more.
About the role:You'll play a key part in our Plymouth Substance Misuse Service, working with individual young people who misuse substances and their families, and to act as a consultant to other professionals who may require specialist help and support.
We're looking for a skilled child-centred practitioner with the ability to ensure that all young people in contact with the service are assessed and treated for identified drugs/alcohol problems, making a real impact in the lives of children and young people.
Key skills and experience:
The required skills and competencies for this role are:
-Knowledge of child/adolescent development and young person-centred interventions
-Knowledge of psychosocial interventions, SMART Goal planning and Risk Assessment
-Sound knowledge of change behaviour interventions as well of an oversight of addictive behaviours
-Ability to identify, screen, and carry out assessments using tools like DUST
-Knowledge of substance misuse (drugs and alcohol) and awareness of national and local initiatives, including vaping, SCRA's, THC.
-Knowledge of relevant policy and government drug strategy documents
-Knowledge of the criminal justice process, specifically in relation to young people
Closing date: Midnight on Sunday 27th September 2026
Interviews: Dates to be confirmed
The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 5 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.
AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters
Drive Case Manager (Domestic Abuse Perpetrator Intervention Worker)
Salary: £26,140-£31,400 depending on experience
Hours: 35 per week
Contract: Permanent
Location: Roles to be worked flexibly across Warwickshire
Job Reference Number: 1750
A new and exciting opportunity has arisen within the organisation to deliver case management interventions across Warwickshire, as part of the Drive Project.
Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response.
As Case Manager, you will strive to make contact and work on a one-to-one basis with perpetrators to pro-actively secure engagement, influence attitudinal and behavioural change and link to complementary services.
To do this, you will work alongside existing agencies to design a co-ordinated, intervention plan, addressing identified needs and risks, and promoting understanding of the impact of abusive behaviours.
You will work closely with the IDVA’s to review risk, develop safety plans, and improve outcomes for all parties involved.
You will be passionate and committed to working within a multi-disciplinary team and will have a demonstrable track record of working with complex need service users. This may be within the field of domestic abuse, and/or mental health, substance misuse and offending.
Extensive training will be provided which may include the opportunity to gain accreditation for working with perpetrators of DA.
Full driving licence is required.
All posts will be subject to an enhanced DBS Disclosure.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Please apply directly on our website, via the link.
Closing date: There is no closing date for this advert.
The interview will consist of attitudinal testing and a formal interview panel.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a compassionate, confident and experienced Liaison and Diversion Team Lead to provide day-to-day leadership for our Liaison and Diversion outreach team in Surrey.
Working in partnership with Surrey and Borders Partnership NHS Foundation Trust, you will support the delivery of high-quality, safe and effective services for vulnerable people who have come into contact with the criminal justice system. This is a varied and rewarding role, combining operational leadership, staff supervision, partnership working and a reduced caseload of complex and high-risk clients.
You will lead and support a team of practitioners, help manage service performance and quality, and work closely with health, social care, criminal justice and voluntary sector partners to improve outcomes for people experiencing mental health difficulties, substance misuse, homelessness, learning disabilities, neurodiversity and other complex needs.
We are looking for someone who can bring strong leadership skills, sound judgement, and a commitment to trauma-informed, recovery-focused and person-centred practice. In return, you will be part of an organisation that values Kindness, Integrity and Commitment, and is committed to improving health, wellbeing and life opportunities for people across Surrey.
Location: Frimley Park Hospital, Guildford
Salary: £32,680
Hours: 35 hours per week
Contract: type: Permanent
Key responsibilities:
Leadership and Operational Management
- Provide day-to-day leadership and operational oversight of the Liaison and Diversion team.
- Support the recruitment, induction and development of staff and volunteers.
- Conduct regular supervision, appraisal and performance reviews for team members.
- Support staff wellbeing and promote a positive, inclusive and psychologically safe working environment.
- Provide management cover and deputise for the Catalyst Senior Manager when required.
- Lead team meetings and case discussions.
- Support the implementation of organisational policies, procedures and best practice guidance.
- Monitor staffing capacity and workload allocation to ensure safe and effective service delivery.
Clinical and Case Management
- Hold a complex caseload requiring enhanced intervention, multi-agency coordination and risk management.
- Support staff in managing complex cases involving mental health difficulties, substance misuse, homelessness, learning disabilities, neurodiversity, safeguarding concerns and social vulnerability.
- Formulate support and risk management plans.
- Ensure safeguarding concerns are identified, escalated and managed in accordance with local safeguarding procedures.
- Support clients to access appropriate health, mental health, housing, welfare, treatment, recovery and community support services.
- Promote recovery-focused and trauma-informed practice across the service.
- Ensure service users are supported to engage effectively with criminal justice processes and community services
Partnership and Stakeholder Engagement
- Develop and maintain effective working relationships with Police, Courts, Probation, Youth Justice Services, NHS organisations, Local Authorities and voluntary sector partners.
- Represent Catalyst and the Liaison and Diversion Service at internal and external meetings.
- Promote integrated working across health, criminal justice and community services.
- Support the development of pathways that improve outcomes for vulnerable individuals.
- Facilitate joint working and information sharing arrangements in accordance with GDPR and information governance requirements.
- Act as a key contact for partner agencies and support the resolution of operational challenges
Service Development and Quality Improvement
- Support the Catalyst and SABP Service Managers in developing and improving service delivery.
- Contribute to service reviews and quality improvement projects.
- Identify gaps in local provision and support the development of new partnerships and initiatives.
- Promote innovation and evidence-based practice across the service.
- Participate in contract monitoring and performance reporting processes.
- Support the development of community resources that enhance recovery, diversion and social inclusion
Performance and Governance
- Monitor service activity and outcomes to ensure contractual and organisational requirements are achieved.
- Ensure accurate and timely recording of client information on case management systems
- Carrying out service audits, and following thought to ensure all requirements are met.
- Maintain compliance with information governance, confidentiality, safeguarding and data protection requirements.
- Prepare reports, performance information and outcome data as required.
- Ensure all team members maintain accurate case records and complete mandatory training requirements.
- Contribute to risk management and incident reporting processes
About the organisation
Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.
About you
Essential:
- Minimum of 3 years’ experience working with adults with complex needs, such as mental health difficulties, substance misuse, homelessness, neurodiversity, learning disabilities or offending behaviour.
- Experience of providing supervision, mentoring or line management to staff.
- Experience of working in partnership with multiple agencies and services.
- Experience of managing complex and high-risk cases.
- Knowledge of mental health, substance misuse and social vulnerabilities.
- Understanding of safeguarding legislation and practice.
- Knowledge of risk assessment and risk management.
- Good understanding of information governance, consent, confidentiality and GDPR.
- Understanding of trauma-informed and recovery-focused approaches.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to build and maintain effective partnerships.
- Ability to analyse complex information and make sound decisions.
- Ability to manage competing priorities and workloads.
- Strong report-writing and record-keeping skills.
- Competent in Microsoft Office and electronic case management systems.
- Demonstrates integrity, accountability and professionalism.
- Committed to social inclusion and reducing inequalities.
- Able to work independently and as part of a multidisciplinary team.
- Resilient and adaptable in challenging situations.
- Committed to continuous learning and professional development.
Desirable:
- Degree, diploma or professional qualification in Mental Health, Social Work, Psychology, Counselling, Criminal Justice, Health and Social Care or a related field.
- Leadership or management qualification.
- Understanding of the Liaison and Diversion model and criminal justice pathways
Benefits
- 26 days annual leave plus bank holidays (increasing with service)
- Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
- Birthday leave, employee discounts, and flexible working where possible
- Supportive probation, sick pay after probation, and wellbeing/EAP resources
Safeguarding & Checks
- This role is subject to a basic DBS check.
- A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
- All applicants must have a valid right to work in the UK
Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.
We welcome requests for reasonable adjustments at any stage of the process.
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you make a difference for Carers in Wandsworth?
We are currently offering a rewarding opportunity for a motivated and proactive individual to join our friendly and dynamic team and organisation.
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caringroles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate,often helping Carers through difficulttimes.
Benefits of working for Wandsworth Carers’ Centre:
- Friendly team and working environment
- Hybrid on completion of induction period with a mininum 60% office based
- Annual leave starts at 31 days increasing to 36 days plus bank and public holidays
- Contributory company pension
- Ongoing training and development opportunities
- Employee assistance program offering 24/7 support
The role:
This role involves one-to-one support for unpaid Carers who support people with various support needs including physical health needs and substance misuse needs.
Skills and experience:
The successful applicant will have outstanding organisational and communication skills, be confident at supporting people on a one-to-one basis, including providing information and advice, listening support and advocacy. They will be able to manage conflicting demands with tight deadlines, be a key team player and committed to working with Carers and volunteers.
They will have excellent IT skills and be able to adapt to providing services both face to face and via virtual platforms, whilst maintaining a consistent service for Carers.
Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.
Our mission is to improve the quality of life for Carers and people affected by caring responsibilities.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Community Support Worker will provide direct, practical and person-centered support to mentees approaching release from prison and after release into the community. Working under the direction of the Project Manager, the post-holder will help mentees identify priorities, develop and progress action plans, access appropriate services and maintain engagement during a period of significant transition.
This is a front-line resettlement and community support role. The post-holder will work alongside mentees, volunteer mentors, prison and probation colleagues and community services to reduce barriers to stability, support safe mentoring relationships and help mentees progress towards realistic goals.
The role requires someone who can build trust while maintaining clear professional boundaries, work confidently across prison and community settings, manage a varied caseload, respond proactively to changing needs and escalate safeguarding or risk concerns appropriately.
Key relationships
· Project Manager and Service Delivery Director.
· Other Trailblazers staff and project colleagues.
· Volunteer mentors and prospective volunteers.
· Mentees and, where appropriate, family members or other community support networks.
· Prison staff, including resettlement, offender management and other relevant departments.
· Probation practitioners and other statutory services.
· Community organisations, accommodation providers, DWP / Jobcentre Plus, employers, education and training providers, health and substance misuse services and other local partners.
Trailblazers’ mission is to reduce re-offending and inspire new futures for young men (18-35) leaving prison.
The client requests no contact from agencies or media sales.
Empower Women. Change Lives. Make a Difference.
Warrington Women’s Aid is looking for a passionate, resilient, and trauma-informed Complex Domestic Abuse Support Worker to join our dedicated team supporting women and children affected by domestic abuse.
This is an exciting opportunity to play a vital role in helping women with complex and multiple needs to achieve safety, recovery, and independence. You will provide intensive support to women experiencing domestic abuse who may also be facing challenges relating to mental health, substance misuse, learning disabilities, neurodiversity, physical disabilities, and other intersecting needs. You will be joining an amazing team who make a difference to women's lives every day!
About Us
At Warrington Women’s Aid, we believe every woman has the right to live free from abuse. We provide specialist, trauma-informed support that empowers women and children to rebuild their lives with dignity, confidence, and hope. Our work is guided by the values of empowerment, safety, respect, inclusion, and collaboration.
The Role
You will hold a caseload of women living in refuge, in the community and/or moving on to independent accommodation. Working closely with colleagues and partner agencies, you will provide practical and emotional support, advocacy, safety planning, and crisis intervention, helping women navigate some of the most challenging periods of their lives.
Key responsibilities include:
- Delivering trauma-informed one-to-one support and safety planning.
- Supporting women with complex and intersecting needs.
- Advocating on behalf of women with housing, health, criminal justice, safeguarding, and social care services.
- Providing community outreach and resettlement support.
- Delivering workshops, drop-ins, and training sessions that build confidence and independence.
- Working collaboratively with partner agencies to achieve positive outcomes.
- Maintaining accurate case records, risk assessments, and outcome monitoring.
- Contributing to the ongoing development of our services.
About You
We are looking for someone who:
- Has experience supporting vulnerable women experiencing complex needs, including mental health challenges, substance misuse, learning disabilities, neurodiversity, or physical disabilities.
- Understands risk assessment, safeguarding, and trauma-informed practice.
- Can confidently manage a varied caseload and work effectively with multi-agency partners.
- Has excellent communication, record-keeping, and organisational skills.
- Is compassionate, adaptable, resilient, and committed to empowering women.
The client requests no contact from agencies or media sales.
Permanent | Full-time
Salary: £58,560 – £71,480 per annum
Hours: 35 per week
Location: Home-based with regular national travel
Job reference number: 1766
Help shape the future of Cranstoun’s services
Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people.
Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Service to join our senior management team.
This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation.
The role
Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers.
You will lead eight services with nine direct reports, spanning substance use and services for children and young people. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support.
You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early.
You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services.
What you will be accountable for
As an Assistant Director, you will take senior operational accountability for:
- Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.
- Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.
- Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.
- Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.
- Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.
You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together.
You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement.
Who we are looking for
We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams.
You will bring a strong track record of:
- leading safe, high-quality services for people with complex needs;
- safeguarding, quality and operational risk management;
- contract and performance management;
- managing significant service budgets and improving financial performance;
- building effective relationships with commissioners, regulators and strategic partners;
- leading service improvement, mobilisation and organisational change;
- developing senior operational managers and addressing underperformance; and
- using performance, quality, workforce and financial information to provide assurance and drive improvement.
You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio.
Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities.
Specialist experience
For this role, significant senior leadership experience within substance use services is essential, including experience of leading CQC-regulated provision and maintaining high standards of quality, safety and regulatory compliance.
You will also need a strong understanding of safeguarding and the governance required to deliver safe and effective services for children and young people. Direct operational experience of Children & Young People services would be valuable, but we are equally interested in candidates who can demonstrate strong safeguarding and CYP governance experience alongside substantial substance use leadership.
This permanent appointment offers the opportunity to provide long-term leadership to a significant portfolio and help shape the future development of Cranstoun’s services.
Be part of Cranstoun’s next chapter
Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities.
As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services.
This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement.
Find out more
Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.
Please note: All posts are subject to an Enhanced DBS check.
How to Apply:
For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Closing date: Sunday 20 September 2026.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
About the role:
Real change rarely happens in a straight line. At our Milton House project, you’ll work alongside people who have experienced homelessness, trauma and multiple disadvantage, offering the consistency, practical support and belief that can help them begin moving forward.
As a Project Worker, you’ll hold a caseload and build purposeful, trusting relationships with clients. You’ll complete assessments, develop person-centred support and safety plans, and help people identify goals that feel meaningful and achievable to them. This could include supporting someone to improve their health, address substance use, manage their accommodation, strengthen their daily living skills or reconnect with services and opportunities in their community.
You’ll be there when situations become challenging, responding calmly to risk, safeguarding concerns and periods of crisis while continuing to recognise each person’s strengths and potential. Working closely with colleagues and external partners, you’ll advocate for clients, coordinate joined-up support and help remove the barriers that have previously prevented them from accessing the help they need.
This is a hands-on and varied role where no two days will look the same. Alongside direct support, you’ll contribute to the safe and effective running of the accommodation, maintain clear and accurate records and help create an environment where clients are treated with dignity, respect and hope. You’ll also receive ongoing training, reflective practice and development opportunities to strengthen your skills and build your future career within SHP.
The working rota for this post is Monday - Friday, with no weekend shifts. The rota will consist of a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm).
About you:
- You know how to meet people where they are, building trust with people who may be facing homelessness, mental health challenges, substance use, trauma or other complex needs.
- You bring patience, creativity and warmth to your work, especially when someone has been let down by services before or needs time to feel safe accepting support.
- You’re confident holding a caseload, but you never lose sight of the person behind the support plan — their strengths, choices, goals and hopes for the future.
- You understand that progress rarely happens through one service alone, and you’re ready to work closely with health, social care, housing and criminal justice partners to help people get the right support.
- You believe recovery looks different for everyone, and you’re motivated by helping people build confidence, independence and a more stable life at their own pace.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 20th September at midnight
Interview date: Tuesday 29th September online via Microsoft Teams
Please note there will be a second stage interview in service in Islington for suitable candidates.
This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
Looking for a rewarding career where you can make a real difference?
Join our team at HMP Channings Wood as a Recovery Coordinator and help people overcome challenges, reduce the impact of drug and alcohol use, and take positive steps towards recovery.
You'll work closely with individuals throughout their recovery journey, providing tailored support, delivering interventions, facilitating group sessions, and helping people access the services they need to achieve lasting change.
Experience in substance misuse, criminal justice, mental health, social care, or a related field is beneficial, but we're equally interested in people with strong transferable skills, a passion for supporting others, and a commitment to making a difference.
This is an exciting time to join us. HMP Channings Wood is preparing for a significant prison expansion, creating opportunities for development, progression, and future career growth within a growing service.
If you're looking for a role with purpose, where you can empower people to build healthier, more positive futures, we'd love to hear from you.
Where: HMP Channings Wood
Hours: 37.5 per week
Contract Type: Permanent
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
This is a rolling recruitment campaign and applications will be reviewed as they are received. The vacancy will close once a suitable candidate has been appointed, so early applications are encouraged.
Responsibilities
Looking for a Rewarding Career Where You Can Make a Real Difference?
As a Recovery Coordinator at HMP Channings Wood, you'll support people to overcome challenges, reduce the impact of drug and alcohol use, and take positive steps towards recovery.
You'll work closely with individuals throughout their recovery journey, helping them identify goals, access support, build resilience, and make sustainable changes that improve their health and wellbeing.
Experience in substance misuse, criminal justice, mental health, social care, or a related field can be beneficial, but we're equally interested in people with strong transferable skills, a passion for supporting others, and a commitment to making a difference.
Why Join Us?
This is an exciting time to join our team. HMP Channings Wood is preparing for a significant prison expansion, and our service will grow alongside it to support an increasing prison population.
Joining us now means becoming part of a growing team with exciting opportunities for development, progression, and future career growth.
What You'll Do
- Carry out assessments and develop personalised recovery plans.
- Support individuals throughout their recovery journey.
- Deliver one-to-one interventions and facilitate group sessions.
- Help reduce drug and alcohol-related harm and promote healthier lifestyles.
- Signpost and refer individuals to appropriate support services.
- Advocate on behalf of service users to improve access to support.
- Work collaboratively with prison staff, healthcare teams, and partner organisations.
- Support people to build confidence, resilience, and independence.
- Monitor progress and review outcomes to support positive change.
What We're Looking For
You might be a great fit if you:
- Enjoy helping and supporting others.
- Communicate effectively and build positive relationships.
- Can motivate and engage people who may be reluctant to access support.
- Are organised and able to manage competing priorities.
- Work well independently and as part of a team.
- Have a proactive, solution-focused approach.
- Are committed to learning and developing your skills.
Experience in substance misuse, criminal justice, mental health, social care, healthcare, community work, counselling, coaching, mentoring, or related services is welcomed but not essential. We value attitude, motivation, and transferable skills and will provide support to help you develop in the role.
What We Offer
- 25 days annual leave capped at 30 days.
- Paid weekly Wellbeing Hour.
- Pension scheme and employee wellbeing support.
- Discounts on shopping, travel, and entertainment.
- Ongoing training and career development opportunities.
Join Us
At Change Grow Live, we believe everyone deserves the opportunity to change, grow, and live life to its full potential.
Apply today and help people take positive steps towards recovery, wellbeing, and a brighter future.
This is a rolling recruitment campaign and applications will be reviewed as they are received. The vacancy will close once a suitable candidate has been appointed, so early applications are encouraged.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
A note about using AI in your application
AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.
We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.
There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 23 to 28 (£28,557.79 - £32,802.41)
Closing Date
25/11/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
About the role:
As a Project Worker at our Stacey Street service in Islington, you’ll support adults who have experienced homelessness or rough sleeping to rebuild stability and move towards independent living. This is a hands-on role in a busy hostel environment where no two days are the same.
You’ll work directly with residents who may be navigating challenges linked to mental health, substance use, trauma or contact with the criminal justice system. Through strengths-based support planning and clear risk management, you’ll help individuals identify goals, overcome barriers and take practical steps forward. From supporting someone to engage with treatment, to sustaining a tenancy or accessing training and employment, your work will focus on realistic, sustainable progress.
Day to day, you’ll build trusted relationships whilst maintaining professional boundaries. You’ll collaborate with internal teams and external partners to coordinate the right support at the right time, ensuring residents are prepared for successful move-on. You’ll keep accurate records, respond calmly in challenging situations and contribute to a psychologically informed environment where people feel respected and motivated to change.
This role is about creating momentum. By helping residents move from crisis towards stability, you’ll play a key part in freeing up hostel spaces for others in urgent need and strengthening SHP’s mission to end homelessness for good. If you’re resilient, person-centred and motivated by seeing people take meaningful steps forward, this is your opportunity to make a tangible impact every day.
About you:
- A non-judgemental approach to working with multi-disadvantaged clients and to promote a strengths-based approach.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.
- Experience helping people to identify personal goals and supporting them through a process of change, including managing challenging situations in relation to people, including responding calmly to crisis and deal promptly, effectively and safely to complex situations.
- Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
- Willingness and ability to work on a rota system of early and late shifts, which may include some variable hours including some evenings and weekends.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Sunday 27th September at midnight
Interview date: Tuesday 6th October at our Stacey Street service in Islington
Please note there will be a second stage interview in Islington for suitable candidates
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
Looking for a rewarding career where you can make a real difference?
Join our team at HMP Channings Wood as a Through the Gate Worker and help people prepare for life beyond prison. You'll support individuals approaching release to access treatment, healthcare, and community services, helping them build positive futures, sustain recovery, and successfully reintegrate into their communities.
Experience in substance misuse, criminal justice, mental health, social care, or a related field can be beneficial, but it isn't essential. If you have strong people skills, can build positive relationships, and are passionate about helping others, we'll provide the training and support needed to help you succeed in the role.
This is an exciting time to join us. HMP Channings Wood is preparing for a significant prison expansion, creating opportunities for career development and progression within a growing service.
If you're looking for a role with purpose, where you can support positive change and help people take the next step towards a brighter future, we'd love to hear from you.
Through the Gate Worker Location: HMP Channings Wood
Hours: 37.5 per week
Contract: Permanent
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours
This is a rolling recruitment campaign and applications will be reviewed as they are received. The vacancy will close once a suitable candidate has been appointed, so early applications are encouraged.
Responsibilities
Looking for a Rewarding Career Where You Can Make a Real Difference? As a Through the Gate Worker at HMP Channings Wood, you'll support people preparing for release from prison, helping them overcome barriers, access essential services, and take positive steps towards recovery and independence. You'll play a vital role in helping people build a fresh start by ensuring they have the right support, plans, and connections in place as they transition back into the community. Experience in substance misuse, criminal justice, social care, or mental health can be beneficial, but it isn't essential. If you have strong people skills, can build positive relationships, and are passionate about helping others, we'll provide the training and support needed to develop in the role.
Why Join Us? This is an exciting time to join our team. HMP Channings Wood is preparing for a significant prison expansion, and our service will grow alongside it to support an increasing prison population. Joining us now means becoming part of a growing team with exciting opportunities for development, progression, and future career growth.
What You'll Do
- Support individuals during the 12 weeks leading up to their release from prison.
- Develop personalised resettlement and recovery plans.
- Coordinate referrals to healthcare, treatment, and community services.
- Work closely with prison staff, healthcare teams, resettlement teams and external partner agencies.
- Advocate for individuals to access the support they need.
- Promote recovery, resilience, social reintegration, and independence.
- Contribute to risk management and safeguarding processes where required.
What We're Looking For You might be a great fit if you:
- Enjoy helping and supporting others.
- Communicate effectively and build positive relationships.
- Are organised and able to manage competing priorities.
- Work well independently and as part of a team.
- Are proactive, resilient, and focused on achieving positive outcomes.
- Are willing to learn and develop new skills.
Experience in substance misuse, criminal justice, mental health, social care, housing, community work, customer service, education, the armed forces, coaching, or mentoring is welcomed but not essential. We value attitude, motivation, and transferable skills and will provide training to support your development. What We Offer
- 25 days annual leave plus bank holidays.
- Paid weekly Wellbeing Hour.
- Pension scheme and employee wellbeing support.
- Discounts on shopping, travel and entertainment.
- Ongoing training and career development opportunities.
Join Us At Change Grow Live, we believe everyone deserves the opportunity to change, grow and live life to its full potential. Apply today and help people take their next step towards recovery, independence, and a brighter future.
This is a rolling recruitment campaign and applications will be reviewed as they are received. The vacancy will close once a successful candidate has been appointed, so early applications are encouraged.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
A note about using AI in your application
AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.
We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.
There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 23 to 28 (£28,557.79 - £32,802.41)
Closing Date
25/11/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.