85 Substance misuse jobs

The Case Manager will strive to make contact and work on a one to one basis with perpetrators whose victims have been identified as high risk at MARAC to pro- actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, the Case Manager will work with existing agencies in each pilot site to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. Throughout the intervention the Case Manager will work closely with the IDVA service to review risk, develop safety plans and improve outcomes for all parties involved.

The Case Manager will be responsible over the long term for delivering outcomes, to achieve behaviour change with each service user.

Responsibilities Interagency work

· Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area.

· Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector.

· Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project.

· Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met.

· Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse.

· Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer.

· Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user.

· Be flexible and willing to work in all types of environments.

Case management

· Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service’s safeguarding framework.

· Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both ‘Support (change) or/and Disrupt (continued offending) concept.

· Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service.

· Attend monthly case management meeting with the Service Manager .

· Attend clinical supervision.

· Take appropriate steps to protect where there is an imminent risk to another person.

Recording and administration

· Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements.

· To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management.

· Weekly maintenance and accurate and secure audit trail of all relevant communication.

· Comply with the data protection and information sharing protocols that Drive has agreed to.

Direct work with service users

· Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project

· Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour

· Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc.

· To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others

· Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs.

· Develop strategies that will disrupt the continued risk posed by service users

· Undertake assessment of risk, needs and attitudes to inform the individual

service user’s intervention plan

· Ensure that risk assessment and risk management procedures are followed at all times.

· Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families.

· Work closely with the IDVAs’ supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual.

· The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children.

General

· Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice.

· Represent the service at local events; deliver training and presentations as required.

· Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process.

· Be confident to evidence reflective practice in all aspects of work, sharing learning and

· Be committed to reviewing individual and team practice and undertake regular training.

· Act with integrity and respect when interacting with service users, employees, agencies and individuals.

· Competent in defensible decision making, recording and being held accountable

· Show initiative in tackling issues within the service and in relation to other agencies.

· Act as a champion for the implementation of the pilot programme in your area

· Hold a full driving license, have access to a car and be able to travel across the pilot area as required.

· Partake in evening and weekend work as required.

Person Specification Experience: Essential

· Direct work with vulnerable service users

· Working within a public protection/ safeguarding multi-agency setting .e.g. Child protection, vulnerable adults, MARAC, MAPPA.

· In managing safeguarding issues and procedures.

· Writing and presenting information formally and informally, to a range of audiences.

· Working within legislative frameworks and using this application to develop, influence and encourage partnership working.

· Working within conflict management continuum.

· Evidence of keeping reliable and timely reporting and meeting deadlines

Experience: Desirable

· Work with victims and or perpetrators of domestic abuse.

· Work with service users with complex needs and/or challenging behaviour.

· Working with service users with diagnosed mental health issues

· Working with service users with substance misuse

· Work with young people aged 16-25 years.

· Of using pro-social modelling and motivational interviewing in practice.

Knowledge and Understanding:

· Have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available.

· An understanding of public protection arrangements, the provision of policing, child protection, health and social care, housing support and of multi-agency/partnership working.

· Have a good knowledge of effective ways of working/engaging with perpetrators of domestic abuse.

· Have a thorough understanding of Idva work including risk assessment, risk management and comprehensive safety planning.

· Have theoretical and procedural knowledge of other services involved in the response to domestic abuse.

· Understand multi-agency partnerships in relation to domestic abuse.

· An understanding of the Marac process at an operational level;

· Understanding of the child protection system.

Skills:

· Ability and willingness to work independently and as part of a team.

· Good relationship management with regard to multi-agency work that incorporates sensitivity, responsiveness and attention to the promotion of congruent and effective partnership working.

· IT skills, including use of Microsoft Office.

· Hold a relevant degree, a vocational qualification or equivalent experience.

· Support and guide your service users, and have excellent advisory, negotiation & persuasive skills.

· Empathy

· Have excellent conflict and crisis management skills and the ability to deal with stressful and difficult situations.

· Have excellent interpersonal skills.

· Ability to lead and facilitate discussions to achieve a positive outcome.

· Excellent networking skills and the ability to develop strong working relationships with other agencies.

· Reflection and self-awareness.

Attributes:

· Have confidence in their own ability to make decisions.

· An ability to work collaboratively as part of a team; whilst also having the initiative to work independently as necessary:

· Excellent communication skills (both written and oral).

· Belief in perpetrator behaviour change.

· A comprehensive understanding of risk.

· Range of experience in domestic abuse sector.

· Capacity to manage raw emotions including conflict, challenge and trauma.

· Proactive and self-motivated.

Are you passionate about making a lasting difference to the lives of people experiencing homelessness in Bristol? 

We are looking for 2 people to join the team in Bristol as Coordinators, joining either of the below teams:

North Star Service, part time 30 hours per week (to include Tuesday, hours can be worked across 4-5 days) 

North Star Service works with people who are experiencing homelessness, and have difficulties with their relationship with substances and mental health. The service main base is at the Compass Centre, however also operates across Bristol and within homeless hostels. North Star runs a variety of interventions including initial engagement, drop-ins groups to build relationship skills and safety, psychological skills groups and one to one therapy either as a weekly longer term intervention, or a standalone session format in drop-in clinics embedded within hostels.

Assertive Contact & Engagement (ACE) Service, part time 22.5 hours per week (to include a Tuesday, Hours can be worked across 3-5 days): 

St Mungo’s Assertive Contact & Engagement (ACE) Service works with people with complex mental health needs who are not actively engaged with other services and face multiple barriers to accessing mainstream support. The service operates across Bristol, running a variety of services including community one to one work, therapeutic groups and drop-ins, and training for other services. 

In the role of Coordinator you will:

As part of the wider management team, the Coordinator will play a key role in ensuring we provide a quality service, particularly to neglected groups and individuals, and who face complex barriers to accessing services. Key responsibilities in this role will be:

• Supporting the Clinical Lead/Service Manager in the day-to-day development and management of the service.

• Line management of staff; offering motivation and supervision to deliver high quality service with a recovery-focused and person-centred approach. 

• Working proactively and creatively with other partner organisations and stakeholders to ensure the best outcomes for our clients. 

• Holding a small caseload of clients experiencing high complexity, and capacity for group delivery 

About you 

We are looking for a creative individual with experience of working with partner agencies and relevant stakeholders to deliver high quality outcome-focused services. You will also have: 

• Experience of managing staff and volunteers in a fast-paced environment; or the willingness to develop these skills.

• The ability to effectively prioritise your own time and workload and come up with practical ideas to improve services. 

• Excellent communication skills and the ability to build and maintain relationships with a variety of people.

• Flexibility is necessary for this post, as you may be required to work from various locations and work specific days of the week.

Above all, we are looking for someone committed to the overall aims of the service and working with a caring and person-centred approach.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 30th September 2026 

Interview and assessments on: 20th and 21st October 2026 

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

ave you been affected by hepatitis B? Could you use your experience to help others?

We are looking for someone with excellent engagement skills, real drive and a passion for helping others to deliver a flagship new health service in North East London. You will use your own experience of hepatitis B to help others access the information, testing, treatment and care they need.

You will:

• Establish strong relationships with health and community service colleagues.
• Build strong working relationships with communities from areas where hepatitis B is common, such as South Asia, Africa, the Caribbean and Eastern Europe.
• Recruit and develop a network of enthusiastic and well-supported volunteers.

Your role will involve patient outreach and engagement, organising and delivering events in community settings and building partnerships with community organisations. This is a frontline role requiring excellent communication and organisational skills. Creativity and innovation welcome!

12-month contract (with possible extension).

Salary: £28,860

About the role:

Weekends can be a particularly important time in supported accommodation. With fewer services open and less structure around the day, having a consistent, trusted member of staff available can make a real difference to someone’s wellbeing, confidence and ability to keep moving forward.

As a Weekend Support Assistant at St John’s Mansions, you’ll provide practical, person-centred support to residents, helping them build the skills and confidence they need to live more independently. Working from agreed support and risk plans, you might help someone manage their money or accommodation, access appointments and community services, develop everyday living skills or stay engaged with activities and goals that matter to them.

You’ll also play an important role in keeping the service safe and well coordinated throughout the weekend. You’ll respond to changing needs, safeguarding concerns and unexpected situations, maintain accurate records and make sure important information is clearly handed over to the wider team. You’ll need to be approachable and compassionate, while also confident in setting boundaries, using your judgement and knowing when concerns need to be escalated.

You’ll join an experienced team where you can develop your knowledge of supported housing, safeguarding, recovery-focused practice and working alongside people experiencing multiple disadvantage, with access to training, supervision and ongoing development.

We have two roles available, 1x 37.5 hrs per week and 1x 22.5 hrs per week. Exact working patterns will be discussed in interview. 

About you:

• You can build positive, respectful relationships with people while maintaining clear professional boundaries.
• You’re able to encourage and motivate people to build confidence and independence, rather than simply doing things for them.
• You can stay calm, think clearly and respond appropriately when situations change or become challenging.
• You’re organised and reliable, with the ability to prioritise work, communicate clearly and keep accurate records.
• You understand, or are keen to develop your understanding of, homelessness, mental health, trauma, substance use and the barriers people can face when trying to move forward.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing Date: Tuesday 6th October at midnight

Interview date: Thursday 15th and Friday 16th October online via Microsoft Teams

Please note there will be a second stage interview in Islington for suitable candidates

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

About the role:

Recovery looks different for everyone, and meaningful opportunities can be a powerful part of helping people move forward. As a Recovery and Opportunities Coordinator, you’ll take the lead in creating a programme that gives clients across Ashley Road, Milton House and Highbury New Park the chance to build confidence, strengthen their wellbeing, discover new interests,develop new skills and take positive steps towards greater independence.

This is a hands on and creative role where you’ll turn ideas into activities that people genuinely want to take part in. You’ll design and deliver engaging group work covering areas such as mental and physical health, relationships, substance use, life skills and learning, while creating opportunities that support clients to prepare for moving on to more independent accommodation. You’ll use a strengths based and trauma-informed approach, adapting what you offer to respond to people’s interests, goals and experiences.

You’ll also look beyond our services to create more opportunities for clients. Building strong relationships with community organisations, statutory services, specialist agencies and lived experience networks, you’ll help connect people with the resources, activities and support available around them. Alongside this, you’ll champion co-production, support colleagues, volunteers and peers to get involved in delivering the programme, and help make recovery and social inclusion a visible part of everyday service delivery.

At Single Homeless Project (SHP), you’ll be encouraged to keep developing your own practice too. Through training, supervision and reflective practice, you’ll have opportunities to deepen your knowledge of recovery, trauma-informed approaches and group work, while playing an active part in shaping how we support people experiencing multiple disadvantage.

About you:

• You have experience developing, coordinating and facilitating groups and activities, with a good understanding of group dynamics and how to support others to deliver them confidently and effectively.
• You’re creative, enthusiastic and proactive, with the confidence to turn ideas into meaningful opportunities and encourage clients, colleagues, volunteers and peers to get involved.
• You’re confident building positive working relationships and partnerships with a range of internal and external services, helping to open up new opportunities for the people we support.
• You understand how to engage, motivate and inspire people experiencing multiple disadvantage, including the barriers that can make participation more difficult, and can create a positive and welcoming atmosphere.
• You’re committed to inclusive practice, creating environments where people from different backgrounds feel respected and able to participate, while maintaining clear and appropriate professional boundaries.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 4th October at midnight

Interview date: Tuesday 13th October online via Microsoft Teams

Please note there will be a second stage interview for suitable candidates in Islington. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

Regional Peer Co-ordinator

Location: Sutton

Salary: £16,200 per annum

About The Role

We are looking for a Peer Coordinator to join our Integrated Substance Misuse Service, working within an integrated healthcare framework to support adults aged 18 and over who use drugs and/or alcohol.

The Integrated Substance Misuse Service provides a combination of clinical, psychosocial substance misuse, health and wellbeing interventions and accredited treatment programmes for people entering prison who have been identified as having an alcohol or drug problem.

As a Peer Coordinator, you will play an important role in supporting the service and the prison to develop a strong peer support network, helping service users to take greater responsibility for their health and wellbeing.

What You'll Be Doing

• As a Peer Coordinator, you will:
• Champion the Integrated Substance Misuse Service within the prison.
• Support and work alongside the wider Substance Misuse Services team.
• Train and support service users to become Peer Supporters.
• Develop and support peer-led interventions across all wings of the prison.
• Support Peer Supporters to engage with and assist other service users.
• Develop and support Health & Wellbeing Champions within the prison.
• Encourage Health & Wellbeing Champions to motivate and support their peers to take greater responsibility for their health and wellbeing.
• Support Champions to listen to and understand the issues and concerns raised by other service users.
• Signpost service users to relevant health, wellbeing and support services within the prison.
• Support Health & Wellbeing Champions to provide interventions to their peers, where agreed with the prison.
• Build and strengthen links between the Integrated Substance Misuse Service and service users within the prison.
• Promote positive engagement with health, wellbeing and substance misuse services.
• Work collaboratively with prison staff, colleagues and other services to ensure effective support for service users.
• Work across multiple prison sites, which may include HMP High Down and HMP Downview.
• Travel between prison sites as required.
• Work flexibly, including some evening and weekend shifts on a rota basis, with reasonable notice.

What We're Looking For

We are looking for someone who is:

• Passionate about supporting people to improve their health and wellbeing.
• Able to build positive and professional relationships with service users.
• A confident communicator who can engage and motivate others.
• Able to encourage individuals to take greater responsibility for their health and wellbeing.
• Comfortable supporting and developing others through training and peer support.
• Able to work effectively with people from a range of backgrounds and experiences.
• Organised and able to coordinate peer support activities across the prison.
• Able to work collaboratively as part of a wider integrated team.
• Committed to promoting positive health and wellbeing within a prison environment.
• Able to identify appropriate services and support individuals to access them through effective signposting.
• Flexible and adaptable to the needs of the service.
• Willing and able to travel between prison sites when required.
• Available to work occasional evening and weekend shifts as part of a rota.

The Peer Coordinator role is vital in strengthening the connection between the Integrated Substance Misuse Service and service users within the prison.

By developing Peer Supporters and Health & Wellbeing Champions, you will help create opportunities for service users to support one another, share concerns, access appropriate services and take greater responsibility for their health and wellbeing while in custody.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

Please note that remote roles may require occasional travel for site visits, training and meetings.

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Youth Impact Advert

Permanent with funding until 31st May 2029

35 hours

£29,855 per annum

Location: Plymouth

Benefits include but not limited to:

-36 days' annual leave, inclusive of flexible bank holidays, increasing with length of service

-Enhanced maternity/paternity leave

-We match up to 8% pension

-Free counselling service

-Opportunities to develop and widen your skills

-2 days of paid volunteering time per annum to support another part of the organisation

About us:The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

Our Youth Impact domain creates impact for children and young people. With highly skilled and experienced staff working across England and Wales, we provide direct support to children, young people, parents and carers, as well as conduct research and influence Government to make changes. We also provide training for professionals. Our value driven team change the lives of children in this country for the better — and with your help and expertise, tomorrow we can support even more.

About the role:You'll play a key part in our Plymouth Substance Misuse Service, working with individual young people who misuse substances and their families, and to act as a consultant to other professionals who may require specialist help and support.

We're looking for a skilled child-centred practitioner with the ability to ensure that all young people in contact with the service are assessed and treated for identified drugs/alcohol problems, making a real impact in the lives of children and young people.

Key skills and experience:

The required skills and competencies for this role are:

-Knowledge of child/adolescent development and young person-centred interventions

-Knowledge of psychosocial interventions, SMART Goal planning and Risk Assessment

-Sound knowledge of change behaviour interventions as well of an oversight of addictive behaviours

-Ability to identify, screen, and carry out assessments using tools like DUST

-Knowledge of substance misuse (drugs and alcohol) and awareness of national and local initiatives, including vaping, SCRA's, THC.

-Knowledge of relevant policy and government drug strategy documents

-Knowledge of the criminal justice process, specifically in relation to young people

Closing date: Midnight on Sunday 27th September 2026

Interviews: Dates to be confirmed

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 5 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters

To work as a Opiate Recovery Worker which includes: 

To provide allocated clients with 1:1 support with achieving their substance misuse recovery goal, using psycho-social interventions, SMART goals, motivational interviewing, risk management planning and working closely with our clinical staff and pharmacies around prescribing needs and partner agencies. 

To ensurethat patients receive the right level of help at the right time and experience ajoined-upservice between health and social care, especially where multiple services are going in.

About Mind in the City, Hackney and Waltham Forest: 

We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.

We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions. We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.

Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest. 

Our values are: 

Connected: Creating a compassionate and supportive community.

Fair:  We strive for equity- no-one's needs should go unmet. 

Brave: We walk with people, offering help by doing what works - proven or new 

We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Those with lived experience of Mental Health are encouraged to apply. 

Value-based Recruitment:  

We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to breakdown further barriers in our recruitment & selection process.

Shorted-listed candidates will be provided with some questions to help them prepare for the interview.

  

How to apply:  Please apply using the application form found here:and your CV: 

The closing date is by Monday 28th September at 5pm, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role. 

We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application. 

Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice. 

We are looking for a compassionate, confident and experienced Liaison and Diversion Team Lead to provide day-to-day leadership for our Liaison and Diversion outreach team in Surrey.

Working in partnership with Surrey and Borders Partnership NHS Foundation Trust, you will support the delivery of high-quality, safe and effective services for vulnerable people who have come into contact with the criminal justice system. This is a varied and rewarding role, combining operational leadership, staff supervision, partnership working and a reduced caseload of complex and high-risk clients.

You will lead and support a team of practitioners, help manage service performance and quality, and work closely with health, social care, criminal justice and voluntary sector partners to improve outcomes for people experiencing mental health difficulties, substance misuse, homelessness, learning disabilities, neurodiversity and other complex needs.

We are looking for someone who can bring strong leadership skills, sound judgement, and a commitment to trauma-informed, recovery-focused and person-centred practice. In return, you will be part of an organisation that values Kindness, Integrity and Commitment, and is committed to improving health, wellbeing and life opportunities for people across Surrey.

Location: Frimley Park Hospital, Guildford
Salary: £32,680
Hours: 35 hours per week
Contract: type: Permanent

Key responsibilities:

Leadership and Operational Management

• Provide day-to-day leadership and operational oversight of the Liaison and Diversion team.
• Support the recruitment, induction and development of staff and volunteers.
• Conduct regular supervision, appraisal and performance reviews for team members.
• Support staff wellbeing and promote a positive, inclusive and psychologically safe working environment.
• Provide management cover and deputise for the Catalyst Senior Manager when required.
• Lead team meetings and case discussions.
• Support the implementation of organisational policies, procedures and best practice guidance.
• Monitor staffing capacity and workload allocation to ensure safe and effective service delivery.

Clinical and Case Management

• Hold a complex caseload requiring enhanced intervention, multi-agency coordination and risk management.
• Support staff in managing complex cases involving mental health difficulties, substance misuse, homelessness, learning disabilities, neurodiversity, safeguarding concerns and social vulnerability.
• Formulate support and risk management plans.
• Ensure safeguarding concerns are identified, escalated and managed in accordance with local safeguarding procedures.
• Support clients to access appropriate health, mental health, housing, welfare, treatment, recovery and community support services.
• Promote recovery-focused and trauma-informed practice across the service.
• Ensure service users are supported to engage effectively with criminal justice processes and community services

Partnership and Stakeholder Engagement

• Develop and maintain effective working relationships with Police, Courts, Probation, Youth Justice Services, NHS organisations, Local Authorities and voluntary sector partners.
• Represent Catalyst and the Liaison and Diversion Service at internal and external meetings.
• Promote integrated working across health, criminal justice and community services.
• Support the development of pathways that improve outcomes for vulnerable individuals.
• Facilitate joint working and information sharing arrangements in accordance with GDPR and information governance requirements.
• Act as a key contact for partner agencies and support the resolution of operational challenges

Service Development and Quality Improvement

• Support the Catalyst and SABP Service Managers in developing and improving service delivery.
• Contribute to service reviews and quality improvement projects.
• Identify gaps in local provision and support the development of new partnerships and initiatives.
• Promote innovation and evidence-based practice across the service.
• Participate in contract monitoring and performance reporting processes.
• Support the development of community resources that enhance recovery, diversion and social inclusion

Performance and Governance

• Monitor service activity and outcomes to ensure contractual and organisational requirements are achieved.
• Ensure accurate and timely recording of client information on case management systems
• Carrying out service audits, and following thought to ensure all requirements are met.
• Maintain compliance with information governance, confidentiality, safeguarding and data protection requirements.
• Prepare reports, performance information and outcome data as required.
• Ensure all team members maintain accurate case records and complete mandatory training requirements.
• Contribute to risk management and incident reporting processes

About the organisation

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.

 About you

Essential:

• Minimum of 3 years’ experience working with adults with complex needs, such as mental health difficulties, substance misuse, homelessness, neurodiversity, learning disabilities or offending behaviour.
• Experience of providing supervision, mentoring or line management to staff.
• Experience of working in partnership with multiple agencies and services.
• Experience of managing complex and high-risk cases.
• Knowledge of mental health, substance misuse and social vulnerabilities.
• Understanding of safeguarding legislation and practice.
• Knowledge of risk assessment and risk management.
• Good understanding of information governance, consent, confidentiality and GDPR.
• Understanding of trauma-informed and recovery-focused approaches.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to build and maintain effective partnerships.
• Ability to analyse complex information and make sound decisions.
• Ability to manage competing priorities and workloads.
• Strong report-writing and record-keeping skills.
• Competent in Microsoft Office and electronic case management systems.
• Demonstrates integrity, accountability and professionalism.
• Committed to social inclusion and reducing inequalities.
• Able to work independently and as part of a multidisciplinary team.
• Resilient and adaptable in challenging situations.
• Committed to continuous learning and professional development.

Desirable:

• Degree, diploma or professional qualification in Mental Health, Social Work, Psychology, Counselling, Criminal Justice, Health and Social Care or a related field.
• Leadership or management qualification.
• Understanding of the Liaison and Diversion model and criminal justice pathways

Benefits

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
• Birthday leave, employee discounts, and flexible working where possible
• Supportive probation, sick pay after probation, and wellbeing/EAP resources

Safeguarding & Checks

• This role is subject to a basic DBS check.
• A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
• All applicants must have a valid right to work in the UK

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.

We welcome requests for reasonable adjustments at any stage of the process.

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

The Community Support Worker will provide direct, practical and person-centered support to mentees approaching release from prison and after release into the community. Working under the direction of the Project Manager, the post-holder will help mentees identify priorities, develop and progress action plans, access appropriate services and maintain engagement during a period of significant transition.

This is a front-line resettlement and community support role. The post-holder will work alongside mentees, volunteer mentors, prison and probation colleagues and community services to reduce barriers to stability, support safe mentoring relationships and help mentees progress towards realistic goals.

The role requires someone who can build trust while maintaining clear professional boundaries, work confidently across prison and community settings, manage a varied caseload, respond proactively to changing needs and escalate safeguarding or risk concerns appropriately.

Key relationships

· Project Manager and Service Delivery Director.

· Other Trailblazers staff and project colleagues.

· Volunteer mentors and prospective volunteers.

· Mentees and, where appropriate, family members or other community support networks.

· Prison staff, including resettlement, offender management and other relevant departments.

· Probation practitioners and other statutory services.

· Community organisations, accommodation providers, DWP / Jobcentre Plus, employers, education and training providers, health and substance misuse services and other local partners.

Permanent | Full-time 

Salary: £58,560 – £71,480 per annum

Hours: 35 per week

Location: Home-based with regular national travel 

Job reference number: 1766

Help shape the future of Cranstoun’s services 

Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people. 

Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Service to join our senior management team.

This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation. 

The role

Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers. 

You will lead eight services with nine direct reports, spanning substance use and services for children and young people. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support. 

You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early. 

You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services. 

What you will be accountable for 

As an Assistant Director, you will take senior operational accountability for: 

• Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.  
• Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.  
• Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.  
• Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.  
• Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.  

You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together. 

You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement. 

Who we are looking for 

We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams. 

You will bring a strong track record of: 

• leading safe, high-quality services for people with complex needs;  
• safeguarding, quality and operational risk management;  
• contract and performance management;  
• managing significant service budgets and improving financial performance;  
• building effective relationships with commissioners, regulators and strategic partners;  
• leading service improvement, mobilisation and organisational change;  
• developing senior operational managers and addressing underperformance; and  
• using performance, quality, workforce and financial information to provide assurance and drive improvement.  

You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio. 

Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities. 

Specialist experience 

For this role, significant senior leadership experience within substance use services is essential, including experience of leading CQC-regulated provision and maintaining high standards of quality, safety and regulatory compliance. 

You will also need a strong understanding of safeguarding and the governance required to deliver safe and effective services for children and young people. Direct operational experience of Children & Young People services would be valuable, but we are equally interested in candidates who can demonstrate strong safeguarding and CYP governance experience alongside substantial substance use leadership. 

This permanent appointment offers the opportunity to provide long-term leadership to a significant portfolio and help shape the future development of Cranstoun’s services. 

Be part of Cranstoun’s next chapter 

Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities. 

As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services. 

This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement. 

Find out more 

Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.

Please note: All posts are subject to an Enhanced DBS check.

How to Apply:

For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Closing date: Sunday 20 September 2026.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No: 1061582

 

Overview

Looking for a rewarding career where you can make a real difference?

Join our team at HMP Channings Wood as a Recovery Coordinator and help people overcome challenges, reduce the impact of drug and alcohol use, and take positive steps towards recovery.

You'll work closely with individuals throughout their recovery journey, providing tailored support, delivering interventions, facilitating group sessions, and helping people access the services they need to achieve lasting change.

Experience in substance misuse, criminal justice, mental health, social care, or a related field is beneficial, but we're equally interested in people with strong transferable skills, a passion for supporting others, and a commitment to making a difference.

This is an exciting time to join us. HMP Channings Wood is preparing for a significant prison expansion, creating opportunities for development, progression, and future career growth within a growing service.

If you're looking for a role with purpose, where you can empower people to build healthier, more positive futures, we'd love to hear from you.

Where: HMP Channings Wood 

Hours: 37.5 per week 

Contract Type: Permanent 

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

This is a rolling recruitment campaign and applications will be reviewed as they are received. The vacancy will close once a suitable candidate has been appointed, so early applications are encouraged.

Responsibilities

Looking for a Rewarding Career Where You Can Make a Real Difference?

As a Recovery Coordinator at HMP Channings Wood, you'll support people to overcome challenges, reduce the impact of drug and alcohol use, and take positive steps towards recovery.

You'll work closely with individuals throughout their recovery journey, helping them identify goals, access support, build resilience, and make sustainable changes that improve their health and wellbeing.

Experience in substance misuse, criminal justice, mental health, social care, or a related field can be beneficial, but we're equally interested in people with strong transferable skills, a passion for supporting others, and a commitment to making a difference.

Why Join Us?

This is an exciting time to join our team. HMP Channings Wood is preparing for a significant prison expansion, and our service will grow alongside it to support an increasing prison population.

Joining us now means becoming part of a growing team with exciting opportunities for development, progression, and future career growth.

What You'll Do

• Carry out assessments and develop personalised recovery plans.
• Support individuals throughout their recovery journey.
• Deliver one-to-one interventions and facilitate group sessions.
• Help reduce drug and alcohol-related harm and promote healthier lifestyles.
• Signpost and refer individuals to appropriate support services.
• Advocate on behalf of service users to improve access to support.
• Work collaboratively with prison staff, healthcare teams, and partner organisations.
• Support people to build confidence, resilience, and independence.
• Monitor progress and review outcomes to support positive change.

What We're Looking For

You might be a great fit if you:

• Enjoy helping and supporting others.
• Communicate effectively and build positive relationships.
• Can motivate and engage people who may be reluctant to access support.
• Are organised and able to manage competing priorities.
• Work well independently and as part of a team.
• Have a proactive, solution-focused approach.
• Are committed to learning and developing your skills.

Experience in substance misuse, criminal justice, mental health, social care, healthcare, community work, counselling, coaching, mentoring, or related services is welcomed but not essential. We value attitude, motivation, and transferable skills and will provide support to help you develop in the role.

What We Offer

• 25 days annual leave capped at 30 days. 
• Paid weekly Wellbeing Hour.
• Pension scheme and employee wellbeing support.
• Discounts on shopping, travel, and entertainment.
• Ongoing training and career development opportunities.

Join Us

At Change Grow Live, we believe everyone deserves the opportunity to change, grow, and live life to its full potential.

Apply today and help people take positive steps towards recovery, wellbeing, and a brighter future.

This is a rolling recruitment campaign and applications will be reviewed as they are received. The vacancy will close once a suitable candidate has been appointed, so early applications are encouraged.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Direct applications only — we will not be engaging agencies for this vacancy. 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. 

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

Closing Date

25/11/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

Join our growing Recovery Team at HMP Channings Wood. We're looking for caring, motivated people who want to make a positive difference in the lives of others. No prison or substance misuse experience is required. Full training provided, excellent development opportunities, and exciting future growth as our service expands ahead of the prison's planned expansion in 2027. Apply today and start a career with purpose.

Location: HMP Channings Wood
Hours: 37.5 per week
Contract: Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours

Responsibilities

What if your next job could change a life?

Every day at HMP Channings Wood, you'll support people to overcome challenges, build confidence, and take positive steps towards recovery.

We're looking for compassionate, motivated people who want a rewarding career helping others. You don't need experience in substance misuse services or prisons. If you can build relationships, listen without judgement, and genuinely care about people, we'll provide all the training and support you need. 

Looking for a Rewarding Career?

You don't need extensive experience in substance misuse services to apply. If you are caring, resilient, a good listener, and passionate about helping others, we would love to hear from you.

This is a fantastic opportunity to start or develop a career in support work. We provide training, guidance, and ongoing professional development to help you succeed in the role.

Why Join Us?

This is an exciting time to join our team. HMP Channings Wood is preparing for a significant prison expansion, creating new opportunities as our service grows to meet the needs of a larger prison population.

Join us now and you'll become part of a growing team with exciting development and progression opportunities ahead.

What You'll Do

• Provide one-to-one and group recovery support. 
• Build positive relationships with people using our service. 
• Encourage engagement with treatment and recovery programmes. 
• Work closely with healthcare and prison colleagues. 
• Help individuals achieve their goals and make lasting positive changes. 

What We're Looking For

You might be a great fit if you:

• Enjoy helping and supporting others. 
• Communicate well and listen with empathy. 
• Stay calm and professional in challenging situations. 
• Are reliable, resilient, and eager to learn. 

What We Offer

• 25 days annual leave plus bank holidays. 
• Paid weekly Wellbeing Hour.
• Pension scheme and employee wellbeing support. 
• Discounts on shopping, travel and entertainment. 
• Ongoing training and career development. 

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Direct applications only — we will not be engaging agencies for this vacancy. 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 20 to 21 (£26,296.03 - £27,165.10)

Closing Date

20/9/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

The Housing First Worker will be responsible for coordinating and providing a person centred, strength based support service to create long term sustainable tenancies by empowering customers, increasing independence, and maximising connectivity with the local community.

All activity will be underpinned by the following Housing First Principles:

1. People have the right to a home

2. Flexible support is provided for as long as it is needed

3. Housing and support are separate

4. People have choice and control over all aspects of their lives

5. The service is based upon individual’s strengths, goals, and aspirations

6. An active engagement approach is used

7. A harm reduction approach is used.

Reporting to the Housing First Team Leader, the Housing First Worker is responsible for coordinating and providing a personalised, trauma informed support service to people with complex needs facing multiple exclusion in line with Housing First Principles.

Organisation Context:

Oasis Community Housing (OCH) is a Christian response to homelessness and disadvantage providing housing, support and other specialised services. The support provided aims to develop life skills that will enable people to live successful independent lives.

Oasis Community Housing is part of the Oasis group of charities. The group includes national charities dedicated to education, housing, and campaigning against human trafficking and we work to a common vision of creating communities in which everyone can thrive and reach their God-given potential.

We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian vision, ethos, and culture of the organization. However, it will be an 1 occupational requirement that a practising Christian be needed for some specified roles. This will be highlighted in the qualifications section of the job description and will be clearly stated in the job advert.

Oasis Community Housing is a growing charity, with its Central Office in Gateshead. 

Duties & Responsibilities:

• To assist the Project Team Leader/senior worker in ensuring holistic (mental, physical, emotional, spiritual) support is provided to people in accordance with the ethos and values of Oasis Community Housing. 

• Work with Housing First individuals to help them articulate their goals and aspirations offering personal, therapeutic, and emotional support. The work will be informed by core Housing First principles.

• Undertake comprehensive needs and risk assessments with each allocated resident. 

• Develop and maintain relationships with Housing First individuals to enable person centred support, promoting personal choice and wellbeing. This will be done through regular contact, including visits to individuals’ homes and appropriate community settings.

• Be adaptive and flexible, resilient to challenges and rejections, to support the stability and progression of Housing First individuals to achieve personalised outcomes. 

• Liaise with accommodation providers and actively encourage Housing First individuals to move into appropriate Housing First accommodation of their choice. 

• Identify barriers to acquiring and maintaining accommodation and provide support, including practical help with furniture, benefits advice, budgeting, neighbour relations and liaising with landlords.

• Offer advice, guidance, and support on ways in which substance misuse and other harmful activities can be practiced more safely. This includes anticipating and supporting the reduction of harmful challenges while maximising opportunities.

• Support individuals in attending AA/NA and taking first steps to address their substance misuse issues.

• Be empowered and persistent in advocating for individuals to access all services, including reconciliation work with agencies, if required. 

• Develop, maintain and coordinate effective working relationships with external agencies, promoting effective communication for and about individuals ensuring the Housing First project is widely known and promoted.

• Identify cases requiring further help (specialist advice, alternative support) referring and supporting engagement as appropriate.

• Support individuals to access community resources to develop positive peer networks and meaningful leisure opportunities, including social, recreational, sport, faith, learning and arts.

• Regularly review individuals support plans to update, maintain accurate monitoring and evaluation records using InForm, including detailed information on people worked with.

• Actively participate in achieving targets as set by the Housing First senior/Manager. 

• Actively engage with supervision with line manager, including review of training needs. 

• To be responsible and accountable for the delivery of high-quality support.

• Undertake any other duties consistent with the role. 

• To assist in the recording of access to, participation in and evaluation of services; to encourage and facilitate consultation and participation at all levels of service development. 

• Supporting in the active participation of people resident in Housing First project design, delivery, and evaluation 

• Providing support in the process surrounding the refusal of applicants and move on decisions for Housing First referrals. 

• To be involved with, and facilitate, group work activities e.g. Life and Employability Skills Workshops, Social Events, Personal Development Programme activities and keep records of such activities. 

• To ensure safeguarding policies and procedures are adhered to in your practices, and that concerns are reported appropriately and expediently.

• To signpost and support people to access other professional services.

Personal Specification/Key Competencies:

Qualifications:

• Relevant qualification to NVQ Level 2 (Desirable)

• Professional qualification in a related field (housing management, social work etc.) (Desirable)

Work Experience:

• At least 2 years’ experience as a support worker (Essential) 

• Good understanding of housing first principles. 

• Experience of using person centred support plans (Essential) 

• An awareness of the impact of worklessness on homeless people (Desirable) 

• Knowledge of drug and alcohol misuse (Essential) 

• Knowledge of mental health issues (Desirable)