Individual Giving Officer – Acquisition
Individual Giving Officer – Acquisition
Be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Do you have Individual Giving experience, particularly in Lottery, Regular Giving or cash recruitment?
If so, Sue Ryder has a fantastic opportunity to be our new Individual Giving Officer – Acquisition, helping to deliver the acquisition programme across Individual Giving, Regular Giving and Lottery at Sue Ryder.
Reporting to the Individual Giving Acquisition Manager you will work as part of the Individual Giving Team, recruiting new donors and maximising income across a variety of direct marketing campaigns and activities, supporting on a variety of projects across Individual Giving; including Face to Face, direct mail, email, digital, and telephone campaigns, including work on the national fundraising Lottery.
The successful candidate will be expected to attend our Euston office once a week, although there is some flexibility around this for the right candidate.
Key Knowledge and Experience
• Experience of managing external agency relationships
• Experience of working with databases - Raisers Edge
• Good working knowledge of Microsoft Office packages including advanced Excel experience
• Excellent interpersonal skills
• Experience of managing third party supplier relationships
• Experience of developing compelling marketing materials and copy for print, web and social media
Key Responsibilities:
• Planning and delivery of multi-channel direct, telemarketing and digital marketing campaigns; to include briefing in new products, managing timings, campaign budgets, collating feedback and approval from key stakeholders, liaising with suppliers and ensuring materials are compliant and on-brand
• Work with the Individual Giving Acquisition Manager to forecast income and expenditure for campaigns and ensure spend remains within budget.
• Manage all aspects of effective and inspiring welcome Journeys. Reviewing data, cancellations and implementing communications to reduce attrition accordingly
• Responsible for Acquisition telemarketing campaigns, including delivery of fundraiser training, campaign briefing, day to day agency management and overseeing compliance
Competitive Benefits Package
• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
• EAP support scheme
• Staff discount with thousands of retailers
• Enhanced maternity, paternity and adoption pay
• and lots more. Please visit our careers website for the full list.
Closing date: 9 June 2024
Interview date: 19 & 20 June
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage by contacting us.
If you want more than just a job, we want you.
Join the team and be there when it matters.
