Supporter development manager jobs

Concierge

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Job Title: Concierge

Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.

Salary: £27,000 (Full Time Equivalent)

Shift Pattern: 22 hours per week on weekends, Saturday and Sunday on a rota between 09:00 - 21:00 . You may be required to work outside these hours dependent on service and resident requirements including bank holidays. 

About the Role

We are seeking a compassionate and dedicated Concierge to join our team based in RBKC who provide support to our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds.  

You’ll help create a safe, welcoming and well run environment, offering reassurance and practical support to residents when they need it most. This role is key to keeping our building, residents and service secure and responsive. You’ll do regular safety checks, monitor access, respond to emergencies, support residents with queries, keep records, and hand over to the team. You’ll also help maintain a clean and safe environment.

Some Key Responsibilities Include:

• Ensuring our buildings are safe by monitoring, completing welfare checks and responding affectively and appropriately to emergencies
• Maintaining professionalism and kindness with residents and visitors, attending to calls, managing deliveries and ensuring great communication with the team in line with policies and procedures
• Provide a daily report on resident activity, AINMs, safeguarding and concerns for handovers.
• Working with the wider team to make sure any urgent issues are picked up and followed through
• Remain alert and monitor CCTV throughout the shift
• Adapting to service needs to support risk assessments, safeguarding checks, and service standards
• Supporting residents to build confidence and independence, contributing to a psychologically informed space where everyone is treated with respect and dignity
• Noticing when someone might be struggling with their physical or mental health, and taking prompt action to prevent escalation
• Helping to keep the environment clean and welcoming from tidying communal spaces to reporting repairs and completing admin tasks accurately and sensitively
• Be a valued and reliable member of the team, completing handovers for colleagues for a seamless service
• Other duties include maintaining cleanliness, removing rubbish, reporting repairs, ordering supplies, and general tasks

About You

We’re looking for someone who understands the importance of compassion, routine and safety who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people, and want to make a difference during quieter hours. Furthermore we look for:

• Understanding and/or experience to provide high quality, person centred support
• Ability to work independently and taking responsibility for the service
• You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships
• Understanding the importance of diversity, equity and inclusion in everything you do
• You have the ability to stay calm and supportive in a fast paced and constantly changing environment
• Ability to take a compassionate, non judgmental approach when helping others
• You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

We are looking for a passionate and creative Head of Brand, Communications & Marketing to lead the next stage of our journey.

This is an exciting, strategic and hands‑on leadership role for someone who can confidently amplify our brand in the public sphere, drive meaningful engagement, and increase both supporter and beneficiary acquisition.

What You’ll Do

Reporting to the Director of Income Generation & Marketing and leading a small, high‑performing team, you will:

Brand, Communications & PR

• Lead and evolve Life’s brand strategy, ensuring clarity and consistency across all channels.
• Raise Life’s visibility with powerful campaigns that engage beneficiaries, supporters, volunteers and the public.
• Oversee media relations, PR activity, reputation management and crisis communications.
• Support and strengthen internal communications across the organisation.

Marketing Leadership

• Develop innovative marketing strategies that grow reach, impact and sustainability.
• Drive supporter and beneficiary acquisition through targeted, insight‑led campaigns.
• Use data, analytics and performance metrics to continuously improve marketing effectiveness.
• Provide inspiring leadership and development to the Marketing & Comms Team.

Digital Strategy

• Lead Life’s digital marketing approach, including SEO, paid social, PPC, email, content and inbound marketing.
• Create effective user journeys and optimise conversion rates through testing and analytics.
• Oversee engaging social media content and paid advertising campaigns.
• Ensure high‑quality digital design, content, and brand guardianship.

Website & Content

• Support the development of Life’s website, focusing on optimisation, content quality and user experience.
• Oversee high‑quality storytelling that reflects Life’s values and mission.

About You

You’ll be a confident, creative and strategic leader who brings:

• At least 5 years’ experience in digital marketing, communications or brand roles (charity sector experience desirable).
• Proven experience developing and delivering brand, digital and communications strategies.
• Strong understanding of digital marketing trends, analytics and audience insight.
• Excellent written and verbal communication skills.
• Experience managing budgets and leading a team.
• A warm, values‑driven approach aligned with Life’s mission of humanity, solidarity, community and compassion.

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £40,000 – £44,000 per annum

Hours: 35 hours per week (part time considered)

Location: Remote

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

Following major changes in our Young Carers Service we have a new opportunity to work with us and young carers to design and deliver a new service focussed on the young carers priorities of Identify, Build Community and Have a Voice.  Starting small we aim to provide carer focussed opportunities for young carers across Hertfordshire to have the time and space to meet with peers, look after their wellbeing and take a break from caring.

Are you passionate about enabling young people to be heard and supported to attain their goals?  If you have strong project planning skills and experience of working with children and young people, this could be the role for you.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

In this role, you’ll be one of the first points of contact for our incredible supporters who are ‘doing their own’ fundraising and you’ll also play an important role in the day to day running of the mass ‘DIY fundraising’ programme.

This will include responding to supporter enquiries, sending out fundraising materials, and managing our community fundraising Facebook group.

Providing operational support to the wider team is a key part of this role. This will include processing invoices, working with external suppliers to replenish and manage stock levels, and accurately delivering processes such as coding income and thanking supporters.

You’ll be joining a passionate and supportive team who are based across the UK. There will be lots of opportunities to develop skills and knowledge through working with others and accessing our organisation’s learning and development programme, as well as being encouraged to attend sector webinars.

About you  

We’re looking for someone with strong communication skills, who takes pride in delivering the highest standard of supporter or customer care. You’re someone who’ll enjoy engaging with our incredible supporters and hearing their stories and will have previous experience of providing excellent support via email and over the phone.

You’ll have experience of working in an administrative or operational role, which involved following different processes. With great organisational skills, you can manage and prioritise a varied workload, ensuring deadlines are met. You're a team player who enjoys helping others and sharing ideas but also feels confident working independently.

If you’ve worked for a charity before, or have community fundraising experience, that’s a bonus. However, it’s more important that you have a passion for making a difference, and an enthusiasm for helping to create an exceptional fundraising experience for our supporters. If this sounds like you, we can’t wait to hear from you.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London or Sheffield office Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recrutment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date  Tuesday 10 March 2026 9am

Interview date  week commencing 16 March 2026

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Prospectus is excited to be working with our client to recruit a newly created individual giving officer role to join their team. The organisation is part of a global charity that uses hospital ships to deliver free healthcare to people in some of the poorest countries in the world. Their volunteers work with host nations to improve healthcare systems by training local medical staff and renovating facilities to leave a lasting legacy. Since 1978, They have visited 55 countries, providing services worth more than £1.2 billion.

The UK currently raises £9 million a year to support the organisation's operations, benefiting from a diverse base of committed funders and partners.  As well as providing financial resources for surgeries, healthcare, education and local partnerships, the UK identifies over 400 professional volunteers with medical, maritime and many other skills to crew the world’s largest charitable hospital ships.

This role is offered on a permanent full-time contract basis paying a salary between £29,000 to £35,000 per annum with flexible hybrid working arrangements at their Stevenage office.

This newly created role will support the Individual Giving team by leading the day-to-day delivery of legacy stewardship, supporter journeys, and mid-level donor care. The post holder will support the Individual Giving Manager with mid-level and retention campaigns when required. They will build and maintain relationships with mid-level donors, ensuring they receive a personalised and engaging experience. By strengthening supporter relationships, it enables the IG Manager to concentrate on acquisition and retention campaigns.

They are looking for someone with demonstrable experience in individual giving, supporter journeys, and legacy fundraising. They are looking for a positive, intuitive learner with a willingness to take initiative and a practical, can-do approach. They are looking for a candidate with demonstrable communication and relationship management skills. The ideal candidate will have good awareness and passion for international development and healthcare in sub-Saharan Africa.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Are you compassionate, organised, and passionate about making a difference in the lives of older people living with dementia? Join our Wellbeing and Connections team, in this role supporting those with dementia and their carers and family, for residents aged 60+ in the London Borough of Westminster.

About the role:
As our Dementia Coordinator, you’ll lead the development and coordination of  a tailored, personalised dementia-focused service, working closely with volunteers, carers, and local partners. Your work will help create a supportive, connected community where people living with dementia feel valued, engaged and have greater control over thier management of thier condition.

We have existing monthly activites for those with dementia including our MCST group and our monthly Memory Cafés. The first offers a structured group session and the cafes offers a relaxed, informal setting for people with dementia and their family, friends and carers to get together. The Memory Cafés provides a mixture of talks, information and advice, entertainment and activities. You will work with staff and volunteers to ensure the delivery of these services and ensure they meet the needs of your clients and carers.

Our broader offer includes a range of services with tailored support through holistic understanding of those who seek our support. Please see our website for our range of services.

What you’ll do:

• Lead the devlopment and delivery of a client focussed offer for those with early stage dementia, undertaking personalised assessments and planning to meet the individual needs of clients and thier carers. 
• Work with the wider team to support clients in accessing dementia related support, befriending support, social activities beyond the dementia groups and other related services.
• Build strong partnerships with local dementia services across health, social care, and the voluntary sector.
• Use and support the team of existing dementia linked volunteers and develop further recruitment and training as needed.

Who you are:
You have experience working in dementia services or the voluntary sector or in a personal context, and a deep understanding of the challenges faced by people living with dementia and their carers. You’re proactive, organised, and passionate about delivering person-centred support that makes a real difference.

Why join us?
You’ll be part of a small, caring team committed to practical, person-centred support for older people both through groups and as individuals. This is a unique chance to shape a growing service and improve the quality of life for people living with dementia in your community.

Closing date for applications: 12th March 2026 at 9am. Interview dates: 17th / 18th March 2026

JOB DESCRIPTION

Purpose - working closely with Senior Managers, the post holder will support all aspects of business development and fundraising, including the development of bids, tender submissions and  applications for funding to achieve the Association’s objectives.   The postholder will also play an important role in supporting the mobilisation of projects and services following a successful application.

SOME KEY RESPONSIBILITIES

- Support the development and implementation of a Business Development Strategy incorporating grant funding, contracted provision and social enterprise development, which aligns with the Association’s Strategic and Development Plans.

- Support the development and implementation of an annual Fundraising Plan with ambitious income goals that underpin the Association’s strategic goals and accelerates revenue growth in a sustainable manner.

- Identify new funding / tender opportunities that are well targeted, informed and thoroughly researched in order to maximise the chances of success.

- Produce external funding bids, expressions of interest and support income generating activities including developing tender responses and social enterprises to meet the Association’s objectives.

- Submit bids, tenders and required information to funders within defined deadlines while meeting submission requirements.

- Support the development of business cases for establishing social enterprises and joint ventures that deliver local outcomes and diversify / strengthen the Association’s financial base.

- Work with colleagues to scope, develop, refine and improve services and activities through innovative tools and techniques including organising coproduction sessions with partners, stakeholders and residents.

- Build and maintain positive relationships with stakeholders, contract managers, grant officers and corporates etc.

- Create a business development/funding pipeline tracker – supporting colleagues to keep a track of tender and fundraising opportunities, the progress of each application, workload spikes and bottlenecks, clashes and deadlines; supporting managers and colleagues to ensure that all deadlines are met with maximum efficiency.

- Working with internal and external stakeholders in line with the Associations’ values, policies and processes; remaining motivated, flexible and collaborative in their approach.

Overview

The Campaign Projects Manager is a fixed-term role that supports the University’s fundraising priorities by turning strategy into action.

Reporting to the Associate Director of Campaign Management, you will identify, plan, and manage key fundraising projects and giving opportunities. You will work closely with the Campaigns and Alumni Relations (CAR) team, academic Schools, and Professional Services, acting as a link between them. Your role will ensure that fundraising projects are clearly defined, financially sound, and ready for donor support.

You will manage important strategic projects related to philanthropy, including the Endowment Income Project, support planning for the conclusion of the Forged in Sheffield fundraising and engagement campaign, and lead the development of a pipeline of post-campaign philanthropic opportunities. You will provide project management for campaign planning and meetings with senior stakeholders, drafting Board papers and reports that explain relatively complex information clearly.

As Campaign Projects Manager, you will oversee key initiatives within the department and work closely with colleagues across the University to deliver campaign objectives. The role involves managing complex and varied responsibilities, requiring sound judgement and a high level of discretion and confidentiality. Your work will ensure critically important projects remain on track through the campaign’s public phase and that momentum is sustained.

Main duties and responsibilities 

• Design and implement a process for maintaining a sustainable pipeline of philanthropic fundraising opportunities that align with University priorities and donor interests. Lead work to scope and evaluate the suitability of proposed projects.
• Be proactive in partnering with senior academics and Faculty Leads to identify and "translate" research and capital priorities into fundable projects. Convene groups to source required financial information and narrative content.
• Draft compelling "Cases for Support" and project briefs that align with the University’s strategic themes and are consistent with the overarching Campaign brand. Translate relatively complex information into a form that is understandable by non-experts and appealing to donors.

• Lead the project management of a time-limited plan to ‘unlock’ income and/or capital from dormant or restricted endowment funds. Set milestones, monitor progress and ensure the project keeps on track. Work with colleagues across CAR and across the University to plan, prepare and coordinate submissions to the Charity Commission, providing content for Council papers and proposals where needed.
• Design, set up and test a sustainable system for reporting-on endowment spend and the impact of endowed gifts.
• Use insight and analysis to contribute to the preparation of papers, documents and reports on the project’s progress and outcome. Make recommendations and produce content that is appropriate for different internal and external stakeholder groups.

• Provide project management support for the creation and delivery of a clear plan to close the Forged in Sheffield campaign and maintain momentum post-campaign. Ensure the plan covers key milestones and shows the overall impact of donor support and engagement throughout the life of the campaign. Work with colleagues across CAR to keep the plan current, monitoring progress, identifying risks and responding to change as needed.
• Lead work to evaluate and report on the outcomes of the University’s first major philanthropic campaign. Make recommendations on content, convene expert groups and contribute to creation of materials, as required. Ensure that planned reports are consistent and timely and reflect the full range of stakeholders.
• Support the Associate Director of Campaign Management in planning and preparing for meetings with key internal and external stakeholders. Tasks may include preparing agendas, drafting discussion papers, designing and producing slide decks, being proactive in sourcing content, and following-up on actions. Attendance at meetings may also be required.
• Be proactive about engaging with peers across the sector to gather insight on best practice.

• Carry out other duties, commensurate with the grade and remit of the post

We have an exciting opportunity for a Product Owner to join our fantastic Digital, Data and Technology (DDaT) team, with an initial and immediate focus on delivering a new enterprise Dynamics 365 (D365) CRM implementation.

The successful candidate will play a pivotal role in the implementation phase, ensuring the new CRM platform is delivered successfully and realises value from the outset. Beyond implementation, this is a permanent product role, with ongoing responsibility for the evolution, optimisation and long-term value of the CRM as a core enterprise platform for the charity.

Working closely with business system owners, delivery teams, stakeholders across the organisation, and third-party partners, you will define the product vision, shape and prioritise the backlog, and ensure CRM capabilities are delivered in line with organisational strategy and user needs.

You will be a key member of project and programme teams during the CRM delivery phase, before transitioning the platform into business as usual, value driven product ownership, continuously improving capabilities to meet changing organisational and user needs.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Head of Business Applications, key responsibilities will include:

- Define, refine, and continuously communicate the CRM product vision, roadmap, and value proposition
- Translate organisational strategy and business needs into clear product direction, prioritising improvements that drive adoption, efficiency, and supporter experience
- Own and manage the CRM product backlog, ensuring items are clear, deliverable, and aligned with business priorities
- Work closely with cross-functional teams including programme and project managers, engineers, solution architects, business analysts, testers, and business system owners to ensure the successful delivery of CRM enhancements
- Build strong relationships across fundraising, membership, welfare, operations, digital, data, and technology teams to ensure CRM capabilities meet real-world needs
- Act as a CRM and D365 platform ambassador, championing best practice, training, and innovation across the charity

You will have demonstrable experience as a Product Owner, or similar role in digital, technology or CRM product environments. You will have hands on experience of a leadership role in agile teams and have a good working knowledge of Microsoft dynamics 365, including Agile Product Owner certifications and completion of 365 Fundamentals Learning Pathway.
This is a full time, permanent position. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

Looking for a practical role that really makes a difference?

As Foodbank Services Lead, you’ll play a key part in ensuring Oldham Foodbank runs smoothly and consistently, supporting people in crisis with dignity and care.

This is a hands-on, people-focused role, working alongside the Foodbank Manager to coordinate day-to-day service delivery. You’ll support and organise our volunteers, oversee the smooth running of our warehouse and deliveries, and help ensure our systems, standards and processes are followed well.

You’ll be based mainly at our warehouse, working closely with volunteer teams including drivers, pickers, admin and warehouse volunteers. While you won’t be doing everything yourself, you’ll be ready to step in when needed and lead by example.

We’re looking for someone who is calm, organised and practical, with experience of working in the voluntary or charity sector and supporting vulnerable adults. You’ll understand the importance of safeguarding, consistency and teamwork, and you’ll care about doing things properly.

In return, you’ll be part of a supportive organisation, doing meaningful work that has a real impact across Oldham every day.

The Organisation

Together We Learn is a charity registered in England and Wales, working in close partnership with Together We Learn Ethiopia, a registered NGO in Ethiopia. Operating as two distinct legal entities, the organisations work as sister charities with a shared mission and vision: to enable disadvantaged children to access high-quality education.

While Together We Learn in the UK leads fundraising, governance and international engagement, Together We Learn Ethiopia is responsible for implementing and delivering programmes on the ground.

Our approach focuses on improving both access to education and the quality of education systems, while supporting the wider wellbeing of students, families and communities. We work in partnership with state education systems to deliver sustainable, long-term impact.

By addressing educational needs both in and beyond the classroom, Together We Learn aims to create lasting change for children and communities across Ethiopia.

The Role

As CEO, you will lead the UK team of Together We Learn and work in close partnership with the Ethiopian team, providing guidance and support to enable them to deliver programmes to a high standard. You will provide overall leadership for the charity, with responsibility for fundraising and stakeholder engagement, oversight of programmes, and management of finance and operations.

The annual turnover of Together We Learn is £350,000, and you will be responsible for line managing two staff in the UK and occasional interns, as well as supporting our Ethiopian partner, who has 15 programme and 8 support staff working across two regional offices: Gondar in the Amhara region and Addis Ababa in the Oromia region. The charity is managed by an experienced board of 5 trustees who meet quarterly and provide ad hoc support in their professional areas of expertise.

The charity is in a stable position with funds secured for the current year and a fundraising plan in place for the year ahead. You will have a detailed handover to enable you to carry out the varied functions required by the role and will be supported in these by the Programmes Manager and Sponsorship Coordinator. You will report to the board on a quarterly basis.

Our current three-year strategy focuses on building the capacity of our Ethiopian partner so that they can take a greater role in leading the organisation. This runs through our approach in all aspects of our work, and specific targets have been identified to help us achieve this goal over the strategic period. You will have the opportunity to advance our strategy using your unique skills.

Responsibilities

Team Leadership

• Line manage the Programmes Manager, Sponsorship Coordinator and interns.
• Collaborate with the Ethiopia Country Director and the staff or Together We Learn-
• Ethiopia on programme delivery.
• Deliver the organisational strategy.

Deliver High Quality Programmes

• Monitor delivery of activity plans related to projects, sponsorship and school linking.
• Track programme finances against budgets.
• Support the UK staff in their programme roles.

Finance and Operations Management

• Steward Together We Learn’s finances, including reconciling accounts, managing the finance database and tracking performance against the forecast and fundraising plan.
• Due diligence checks on Ethiopian partner finances.
• Prepare annual accounts for examination and develop the annual report for Charity Commission submission.
• Governance duties and other finance admin.

Fundraising

• Reporting and applications to trusts and foundations.
• Stewardship of donors and fundraisers.
• Oversight of the annual online fundraising campaign.

Communications and Stakeholder Engagement

• Quarterly supporter newsletters.
• Posting regular updates on our social media platforms.
• Maintaining the website content, including blog updates and basic SEO management.

The job of a CEO is hard to define, especially in a small charity, so the list above covers the key areas but is not exhaustive, and other duties may be required.

Person Specification

This role requires someone with excellent time management and interpersonal skills. The ideal candidate will have experience managing teams in a development or small charity environment, as well as significant experience managing finance systems, fundraising and having oversight of multiple programmes.

Essential Experience & Competencies

• Energetic and self-motivated individual who shares our mission.
• 3+ years of team leadership or experience in a senior management role directly responsible for staff and high-level reporting. Ability to provide positive, hands-on leadership to a small team of experienced and motivated individuals.
• 3+ years of financial management, including full-cost budgeting, tracking and reconciling finances, and reporting against forecasts and spending plans.
• 3+ years of proven experience in fundraising, a successful track record of securing and reporting on significant grants as well as maintaining positive funder relations.
• Experience working overseas in an international development or education context or working closely with overseas partners in the same sectors.
• A practical, collaborative and adaptable approach with good problem-solving skills.
• Excellent time management and organisational skills.
• Strong and adaptable communication skills, both written and verbal, to support sensitive cross-cultural working and inspire funders and supporters.
• Fluency with MS Office programs, gmail and shared drives.

Desirable Experience & Competencies

• Lived experience of Ethiopia, or of a comparable context, such as the Horn of Africa or East Africa, or a strong personal or professional connection to Habesha or other African cultures.
• Degree or master’s in international development, or similar field of study.
• Office management experience.
• Project delivery or programme management experience, especially in a small charity, international development or education context.
• Experience reporting directly to board level.
• Experience increasing online engagement or driving new donor recruitment.
• Familiarity with a CRM system (e.g. Salesforce).

Equal Opportunities

We value the benefits of a diverse team and encourage applications from candidates of all backgrounds. We particularly welcome applications from people with lived experience of the Ethiopian context, or from the African diaspora, for the knowledge and cultural insight they can bring to our work.

Flexible Working

Together We Learn operates a hybrid working style, where you will spend at least one day a week in the office. We find this regular face-to-face time beneficial as a small team, enabling positive collaboration, peer support and engagement with all areas of the organisation’s work. Other hours can be worked remotely or in the office according to individual preference.

You will be responsible for your own time management but must complete the majority of your work within office hours to ensure consistent management and collaboration with colleagues. This includes staff from our partner charity in Ethiopia (time zone GMT+3/ BST+2).

Ideally, we are looking for a candidate to work full-time; however we will consider an 80% part-time role or job share applications, for the right candidate. If you are applying for a job share, please clarify which responsibilities are best aligned with your abilities.

Please note that this post is subject to a satisfactory DBS check, and the successful candidate must have the right to work in the UK.

Application Process

To apply for this role, please submit a cover letter and CV by midnight on 8 March 2026.

The cover letter should explain how your experience and skills meet the criteria required for the role.

First-stage interviews will be held online during the week commencing 16th March, with second-stage in-person interviews at our London office during the week commencing 23rd March.

Role to start date from 13th April 2026.

We regret that we are not able to provide feedback on applications that are not shortlisted for interview.

Use of AI

We understand that AI may sometimes be useful in helping you clarify your ideas or check grammar. However, we want to learn about your voice and approach, so please ensure that the application submitted is written by you and a true reflection of your professional experience.

We look forward to hearing from you!

Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world.

We’re looking for a Senior Research Grants Officer to play a key role in delivering and strengthening our research portfolio spanning translational and clinical research. You’ll lead on the coordination and delivery of the Transformational Research Awards Scheme, support clinical trial review processes, and oversee a portfolio of active grants to ensure funding decisions and post-award management are rigorous, transparent and strategically aligned.

You’ll also play an important part in strengthening how we fund and manage research. From supporting the implementation of a new Grants Management System to refining processes and providing expert guidance to researchers, committee members and senior stakeholders, you’ll help ensure our investment delivers maximum impact. If you bring strong biomedical knowledge, grant administration experience and a passion for driving progress for people affected by blood cancer, we’d love to hear from you.

This is a hybrid role with regular anchor days in our London office, alongside attendance at key meetings, conferences and team events throughout the year.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

Make a Real Difference to Mental Health Across Bedfordshire

We are excited to offer a managerial opportunity within our Recovery Lounges (formerly known as Crisis Cafés), where every evening holds the power to change a life.

Recovery Lounge Manager
Post no: 656
Working Base: Bedfordshire
Area Covered: Leighton Buzzard, Luton, Bedford & Biggleswade
Work Pattern: Flexible across Monday to Sunday. Up to 5 Shifts on site per week. 1 Day at HQ in Flitwick each week. 5:00pm – 11:00pm when working on site. Flexible across the evenings to ensure each team is supported. 1 day a week, to complete admin at head office in Flitwick.
On call sickness manager cover on alternating weekends
Contract type: Permanent
Hours: 35.25 hours per week
Salary: £30,000.00 per annum FTE (£28,581.08 per annum for 35.25 hours per week)

If you’re confident working in fast-paced settings and want to support people in crisis while shaping an excellent, high-impact service, this could be the role for you.

Not only will you make a meaningful difference to people when they need it most, but you’ll also have the chance to grow your own career, working within the leading mental health charity across Bedford, Luton and Milton Keynes.

As our Recovery Lounge Manager, you’ll lead the delivery of this vital service across Leighton Buzzard, Luton, Bedford, and Biggleswade. You’ll guide and coordinate our incredibly dedicated and skilled team of eight Mental Health Support Workers and our volunteers across multiple sites (as above), working closely with NHS partners to ensure every person who walks through our doors receives compassionate, safe, and high-quality support in line with our RICH values.

This is a dynamic, hands-on leadership role—perfect for someone who thrives in fast-paced environments, values meaningful human connection, and is passionate about crisis prevention and mental health recovery.

What You’ll Do

• Champion the day-to-day operation of our Recovery Lounges, ensuring safe, effective, person-centred support, in line with Mind BLMK’s service delivery models, policies and procedures.
• Lead, inspire, and supervise staff and volunteers, fostering growth, wellbeing, and confidence.
• Assess individuals’ needs, offer a community setting where those who struggle with isolation can find engagement, deliver 1:1 support, and help prevent further deterioration or crisis.
• Build strong partnerships with NHS mental health services and local community groups to maximise impact.
• Maintain high standards of safeguarding, health and safety, data management, and service quality.
• Represent Mind BLMK across Bedfordshire, strengthening awareness and engagement with our crisis services.
• Work closely with the Crisis Services Delivery Manager and Operational Crisis Services Manager to deliver a successful and valued service.

You can find more information about in the Role Profile on our website.

Benefits of Working with Mind BLMK

We invest in your wellbeing, growth, and work–life balance. Benefits include:

• 25 days annual leave (pro rata) plus all Bank Holidays (usually 8, pro rata)
• NEST pension scheme with auto-enrolment
• Employer contribution: 3%
• Employee contribution: 5%
• Optional Health Plan
• Learning & Development opportunities, including in-house and external training
• Flexible working available on request (in line with Mind BLMK policy)
• Proud Disability Confident Employer (since 2008)
• Mindful Employer and Mindful Employer Plus signatory – demonstrating our ongoing commitment to positive mental health in the workplace

Closedown: Wednesday 11th March at 5:00pm
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Night Concierge

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Night Concierge

Location: This role is based across two locations around 30 minutes from each other in Royal Borough of Kensington and Chelsea (RBKC)

Salary: £23,700 (Full Time Equivalent)

Shift Pattern: 33 hours per week, Monday to Sunday, shifts are overnight on a rolling rota ranging between 21:00-09:00, working on average 3 days a week which may mean weekly hours vary slightly. You will be required to work weekends and bank holidays as part of a rota, in line with the needs of the service.

About the Role

We’re looking for a calm, reliable and friendly Night Concierge  to join our team based in RBKC (Royal Borough Kensington and Chelsea) to support our residents who have multiple needs including with daily living, mental health, substance and alcohol use, homelessness, and/or offending backgrounds. You’ll help create a safe, welcoming and well run environment overnight, offering reassurance and practical support to residents when they need it most. This role is key to ensuring our services remain secure and responsive throughout the night. You’ll carry out regular safety checks, monitor access, respond to emergencies, and provide helpful handovers to the day team. You’ll also support residents with any queries, maintain clear records, and help keep the environment clean and safe. 

Key Responsibilities Include:

• Ensuring our buildings are safe by monitoring, completing welfare checks and responding affectively and appropriately to emergencies
• Maintaining professionalism and kindness with visitors, attending to calls, managing deliveries and ensuring great communication with the team
• Providing clear morning handovers with key updates on residents, AINMs, incidents, or safeguarding concerns
• Remain alert and monitor CCTV throughout the shift
• Working with the wider team to make sure any urgent issues are picked up and followed through
• Adapting to service needs to support risk assessments, safeguarding checks, and service standards
• Supporting residents to build confidence and independence, contributing to a psychologically informed space where everyone is treated with respect and dignity
• Noticing when someone might be struggling with their physical or mental health, and taking prompt action to prevent escalation
• Helping to keep the environment clean and welcoming from tidying communal spaces to reporting repairs and completing admin tasks accurately and sensitively

About You

We’re looking for someone who understands the importance of compassion, routine, and safety especially at night and who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people, and want to make a difference during quieter hours. Furthermore we look for:

• Ability to work independently and taking responsibility for the night service
• You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships
• Understanding the importance of diversity, equity and inclusion in everything you do
• You have the ability to stay calm and supportive in a fast paced and constantly changing environment
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
• IT proficiency - learn and navigate new systems including case management, Microsoft, ATS, and other types of organisational software.
• Ability to take a compassionate, non judgmental approach when helping others
• You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.