Supporter experience manager jobs

We are a large-scale restoration and hospitality project in the Northwest Highlands with strong philanthropic and community commitments. The heart of our operation is on a remote and beautiful 766-acre island. In 2026 we will become a Scottish charity - The Tanera Project – with core purposes spanning rural regeneration, resilience building in our public services via the provision of respite breaks, and ecosystem restoration.

We are looking for a Team Lead to take on the coordination of our Land and Estates Team across our island and mainland properties, totalling 6,500 acres of grounds, in-bye land, woodland and hill. The team has a wide remit, including grasskeeping, landscaping, regenerative agriculture on a crofting-scale, livestock, stalking, fishing, horses, guest activities, and supporting our gardens, ecology and path teams with extra hands when needed. The team is five strong, supported by seasonal hands, volunteers and staff from other teams working multifunctionally.

Our land management approach balances production, nature, and heritage, with an emphasis on using the land to build communities. We share everything we do with guests and volunteers so planning for and delivering shared activities is a core part of the role. We deliver our activities with an impeccable aesthetic centred round heritage, industry and creativity, requiring a real eye for detail. The Land and Estates Team covers several core functions in the charity and has a diverse remit with competing priorities so this role will appeal to proven leaders, able to deliver both on the ground and in terms of planning and organisation. It will involve turning a hand to many different tasks and many hours out and about in our challenging West Coast environment.

Regeneration
We are looking for an excellent coordinator with demonstrable experience in leading a team with a wide remit and proficiency in at least two of the team focus areas: grounds-keeping, agriculture, estate work, horses and working with guests and volunteers in an outdoor environment. The right candidate will be an experienced, creative, resourceful and flexible professional. They will have an interest in landscape scale regeneration that is attentive to heritage, productivity (food and more) and ecosystems. The salary for this role will be £40-50kpa, depending on experience.

Resilience
Our team comes from across the country and further afield. We have our own growing island community of staff, guests and volunteers, while also being embedded in mainland life in nearby crofting townships and villages. The work of the Land and Estates team is wide-ranging and there are also opportunities to work with different teams and on different projects, sail heritage boats, work with our horses, host guests, school groups and volunteers, and generally get involved with island life. We will be happy to discuss flexible shift patterns and accommodation options with the right candidate.

Restoration
The project is delivering stunning, sympathetic builds and charitable hospitality in an area of outstanding natural and cultural heritage. You will be working amid a range of unique Northwest Highland marine and terrestrial ecosystems, which we are striving to conserve and extend. We foster a culture of care, attention to detail, and creativity in everything we deliver for The Tanera Project charity, from looking after our guests, workforce, volunteers and local communities to growing and sourcing our food to restoring buildings and landscapes.

We are looking for an experienced, self-motivated leader with excellent practical and organisational skills, an eye for detail and a good sense of humour, who will thrive in a leadership role on a challenging project. If you think this role might be for you then please send in your cover letter and up to date CV.

This is an exciting opportunity to join our highly motivated and passionate team as a Senior Finance Officer. This role is at the heart of the charity and perfect for someone who wants to develop their financial skills in the not-for-profit sector.

The successful candidate will have excellent analytical and problem-solving skills, and good knowledge of financial systems and processes. You will manage the day-to-day financials, produce financial reports and analysis, work across teams to produce the annual budget and quarterly reforecasts and be instrumental in the annual audit.

If you are pro-active, analytical, and excited about working in a growing organisation, we would love to hear from you.

At Sarcoma UK, we are committed to building an inclusive and diverse workforce.

We welcome applications from people of all backgrounds, communities and experiences. We are happy to discuss flexible working arrangements and will make reasonable adjustments throughout the recruitment process.

Benefits:

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activities throughout the year
• Interest-free season ticket and bicycle loan

Our Values: 

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes. 

Duties and key responsibilities

Financial Administration and Bookkeeping

• Responsibility for maintaining all financial records and data accurately and within agreed systems, to include:Maintaining up-to-date records in Sage 50.
• Importing bank receipts into Sage from Raiser’s Edge NXT.
• Processing purchase invoices, card transactions, and payments, ensuring correct coding to nominal and departmental ledgers.
• Maintaining payment records and reconciling grant payments within Sage 50 and grant management software.
• Generating sales invoices and carrying out credit control on a regular basis.
• Ensuring prompt payment of invoices and preparing payments with the bank for review by the Director of Finance & Resources.
• Maintaining the expense management system in line with policies and ensuring timely authorisation and reimbursement.
• Ensuring accurate records of authorisation and financial approvals.
• Preparing and posting all month-end journals.
• Completing monthly reconciliations for all bank accounts.
• Working with the Database and Finance Officer to reconcile income between Sage 50 and the income spreadsheet on a quarterly basis.
• Maintaining organised financial files to support monthly reporting and the year-end audit.
• Updating and monitoring the VAT threshold spreadsheet, ensuring the organisation remains compliant and alerting the Director of Finance & Resources to any potential threshold issues. 
• Reconciling and maintaining restricted funding and expenditure for projects.
• Covering the following duties when the Database and Finance Officer is on leave: monitoring income and updating the income spreadsheet daily; paying cheques and cash into the bank account in a timely manner.
• Supporting fundraising events, e.g. preparing card readers, paperwork, and reconciling cash.

 Financial Reporting

• Producing timely and accurate monthly management accounts, accompanied by analysis, commentary, and project-level breakdowns.
• Providing analysis and ad-hoc financial information as required.
• Maintain and regularly update the restricted fund spreadsheet, ensuring accurate tracking of income, expenditure, and balances in line with donor and grant requirements.

Budget Management

• Supporting the preparation of the annual Excel-based organisational budget and quarterly forecasts.
• Participating in budget meetings with managers to ensure robust and realistic financial plans.
• Assisting project managers with the preparation of Excel-based project budgets.

Audit

Preparation for the annual audit and compliance with statutory financial reporting requirements, including:

• Preparing audit documentation and working papers in collaboration with the Director of Finance & Resources.
• Acting as the primary point of contact for auditors, coordinating documentation requests before and during audit week.

Other

• Ensuring financial policies and processes remain fit for purpose, recommending and implementing improvements where needed.
• Acting as the main point of contact for financial queries, with support from the Director of Finance & Resources.
• Carrying out any other duties reasonably required to support the effective financial management of Sarcoma UK.
• Adapting to the needs of a developing organisation and undertaking additional responsibilities as necessary.

Digital Marketing Manager

£45,000 pa + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey

About the role:

This Best Companies Top 50 mid-sized company and Top10 charity is looking to appoint an experienced Digital Marketing Manager to lead the digital and design team.

The Digital Marketing Manager will manage the Rainbow Trust website and digital platforms, oversee social media and email marketing activity, lead with a data first approach to all organic and paid digital advertising and deliver engaging content to achieve our fundraising and engagement growth goals.

This is an exciting time to join the team - digital and data are at the heart of our fundraising and engagement strategy. Developing our digital capabilities and activity is core to the charity’s growth plans, so there is huge scope for you to make a real difference by driving the digital agenda and strategy.

Reporting to the Head of Engagement you will work collaboratively across the department to ensure digital platforms, processes and integrations are optimised. You will also work to tell the stories of the seriously ill children and families that we support, overseeing the production and delivery of engaging multi-channel content to inspire our audiences to support us.

What we’re looking for:

· An experienced and skilled manager with a data-driven, goal-oriented approach – you have a motivational leadership style and engage the commitment of others

· Poised and outgoing – you are naturally persuasive and enthusiastic and stimulate others into action; building rapport and developing good working relationships

· A multi-tasker with a sense of urgency for goal achievement – you delegate effectively with thorough follow-up, and are quick to learn

· An innovative, practical and creative problem-solver – you are a big picture thinker that responds quickly to varied activities and changing conditions.

· Confident use of Content Management Systems, email marketing platforms, social media management and marketing tools, Google Analytics, Data Studio and Tag Manager – you have an imaginative and creative working style

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, please visit our website.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please send your CV and a covering letter to us via the link.

Your covering letter should highlight why your application should be considered above others, and clearly state how your experience matches the essential criteria outlined in the Person Specification.

Please disclose on your application form if you have used AI for any part of your job application.

Closing date: 07 February 2026

Interview dates to be confirmed

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

If you're an organised, proactive Administrator who is motivated by social impact, this could be your next step! As Administrator at FLEX, you will play a central role to our everyday operations, supporting a small but dynamic team working towards ending labour exploitation.

Job title: Administrator

Location: FLEX office, Vauxhall, London – Currently hybrid working with a mixture of in person and online working

Salary: £33,500 per annum (pro rata), subject to deductions for tax and national insurance contributions as required by law 

Hours: Part time (4 days, equivalent to 30 hours per week)

Contract: Permanent

Reporting to: Director of Operations

Benefits: 25 days holiday per year plus bank holidays and incremental leave (pro rata), extra days over the holiday period, enhanced maternity, adoption and paternity pay; occupational sick pay; incremental pension contributions; Employee Assistance Programme; and a wide range of opportunities for skills development.

About the role:

In this role you will support FLEX’s staff team and Board of Trustees to guarantee the smooth running of our operations. You will ensure the effective administration and maintenance of relevant office resources and systems. This role involves supporting tasks related to governance and compliance, HR, finance and grant administration. You will work closely with FLEX’s Management Team but will have a central role, working across teams, and you will be responsible for staff communications regarding internal operations.

About FLEX:

Focus on Labour Exploitation (FLEX) is a research and policy organisation working to end labour exploitation by challenging and transforming the systems and structures that make workers vulnerable to abuse. We are striving for a world free from all forms of labour exploitation, including forced labour and human trafficking. FLEX seeks to achieve this vision through the prevention of labour abuses, protection of the rights of those affected or at risk of exploitation and by promoting best practice responses to labour exploitation through research and evidence-based advocacy.

Key responsibilities:

General Administration 

• Provide administrative support to the FLEX team/Board including organising meetings, taking minutes, booking travel and accommodation

• Financial administrative support including processing invoices and expenses claims

• Ensure post is collected, filed and forwarded

• Coordinate the schedule for donor progress reports with staff, ensuring that internal and external deadlines are met

• Create and maintain effective filing systems in line with data protection legislation 

• Manage and respond to general enquiries, received by phone, email or post.

• Provide logistical support and coordination for FLEX events

• Liaise with external stakeholders to support FLEX’s work within the sector

• Support the drafting of FLEX organisational and governance documents

• Support the implementation of FLEX’s Equality and Diversity Strategy

• Identify any opportunities to improve and streamline existing processes.

Office Management/Health and Safety

• Ensure office provisions and office stationery are well stocked

• Act as tenant representative for FLEX at The Foundry (shared office building), liaising with Ethical Property Company building management, attending tenant meetings and sharing relevant information with the FLEX team

• Report any health and safety issues to the Ethical Property Company 

• Organise annual PAT testing and fire risk assessments

• Liaise with The Foundry Facilities Manager regarding fire safety and other aspects relating to FLEX’s office lease

• Maintain equipment log

• Ensure FLEX has functional, up-to-date IT equipment, including ensuring printer, phone and Wi-Fi are working as expected

• Liaison with IT provider, website support provider, and any other relevant services to enable smooth operations

• Act as Fire Warden

HR Administration 

• Support recruitment processes including equality monitoring, recruitment timelines, candidate communications, interview set up (online and in person)

• Keep starters and leavers checklists up to date

• Maintain up to date staff records on Breathe HR database, including training and development

• Ensure provision of equipment associated with homeworking and office-based work e.g. cameras, laptops, DSE requirements 

• Support the implementation of FLEX’s Equality and Diversity Strategy 

• Organise and collate staff surveys. 

Other

• Undertake any other duties within the context of the role as may be determined by your line manager.

• Attend team meetings

• Attend training relevant to the role

• Adhere to FLEX’s organisational policies.

We are committed to being an inclusive employer, creating a culture where everyone can be themselves and thrive. This means we are committed to being an anti-racist, trans-inclusive, gender-equitable and intersectional organisation.

We actively encourage applications from people of all backgrounds and cultures. In particular, those who have lived experience of the immigration system or who identify as part of marginalised communities.

If you are disabled or become disabled, we encourage you to tell us about your condition so that we can make reasonable adjustments and consider what support may be provided at the interview and task stage.

How to apply: Please download, complete and send the FLEX application form and equal opportunities from our website.

Deadline for applications:  25th January 2026 23:59

Shortlisting:Your application will be assessed against the criteria in specified in the Job Description. To ensure fairness and consistency in our shortlisting process, applications will be anonymised before being reviewed by the panel.

Interviews will be held for shortlisted candidates in person at FLEX offices, Vauxhall on 9th/10th February 2026. Please state in your application if you are not available to attend on these dates.

Contract:  Permanent, full time (37.5 hours per week)
Salary:  £25,787 - £27,047 per annum
Location: Exeter, EX2 8ED
Closing date: Tuesday 20th January 2026
Interview date: Wednesday 28th January 2026 

 
We're recruiting an Assistant Manager – Offsite Services to lead and streamline our home-based pet operations in Devon! 

 In this role, you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time! 

More about the role 
Our Devon centre has a wonderful group of dedicated people with varying skills that meld into one team with one mission: to help as many pets as possible. We help pets through our two main services, Home Direct and our fostering network of over 80 volunteer foster carers.

In this role, you’ll play a key part in ensuring exceptional care for both pets and clients while making well-connected, efficient decisions that prioritise pet welfare. As the leader of our home-based pet operations, you’ll oversee the smooth running of daily activities, acting as the subject matter expert in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You’ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers. 

 You’ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Co-Ordinator's maintains the highest standards of animal care and adheres to national processes in case management. Since we don’t have cattery or kennel facilities, innovation and teamwork are essential to address the most urgent cases effectively. 

Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally. 

This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends.

About you 
You’ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with expert knowledge of pet welfare and care. 

As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement. You’ll lead a team of Pet Welfare Assistants and Foster Coordinators, empowering them through effective management and coaching. 

With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations. 

Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements. 

Having worked in emotionally charged environments, you understand the importance of resilience and have excellent “bounce-back ability.” Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace. 

Knowledge, skills, and experience  

• Significant experience in managing a team. 
• Significant experience in delivering high level Customer service in a fast-paced environment. 
• Significant subject matter expertise and application of pet welfare and handling of domestic animals 
• High standard of verbal and written communication. 
• Current full driving licence 
• The ability to demonstrate, understand and apply our Blue Cross values 

It would be great (but not essential) if you also had:  

• Performance management and improvement experience.
• Experience working with volunteers. 
• Understanding of safeguarding issues.

Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.  

How to apply  

Click the apply button below and complete the online application process before the closing date on Tuesday 20th January 2026. 

We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits  
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes:  

• Enhanced annual leave entitlement: 30 days plus bank holidays  
• Pension scheme with enhanced employer contribution  
• Health cash plan  
• Life assurance  
• Unlimited access to an employee assistance programme  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife  
• Recognition scheme Annual volunteer days 
• Claim for professional fees  

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.  

We’re looking for a new Senior Development Coach to join us for this national role, with an initial focus on the north of England, and some travel across the UK to support centres as needed.

This is an exciting opportunity to use your extensive coaching experience to invest in newer coaches and support new Spear Centres as we grow nationally, as well as work directly with 16–24-year-olds, equipping them with the confidence, mindset and skills they need to move into sustainable employment.

For more details, please see the Application pack.

The role of Retail Development Manager is crucial to the income growth and audience reach of The Children’s Trust retail function. The postholder will be responsible for researching, developing and establishing new income streams to reach new audiences and drive footfall for a disperse network of charity shops, including establishing the online selling of donated and bought in (New) goods; management of online and digital selling platforms and associated stakeholders, ensuring that all compliance requirements are fulfilled.

The role will work collaboratively as part of the Retail Management Team to develop and deliver long-term growth plans to drive voluntary income growth and increase footfall and to lead on new business initiatives.

Role Requirements

• Research opportunities to recommend, test and rollout new online and digital selling platforms. Introduce associated systems and processes to achieve compliance.
• Working with the Retail Sales Manager, identify and source donated product lines and items for listing and selling through online and digital selling platforms. Share learnings to source quality stock to drive sales.
• Create a new online offer to complement and integrate within our existing retail portfolio of shops across Surrey, Sussex and Kent. Develop processes to manage online and digital selling: inventory, listing, pick, pack and despatch of online stock, including organising the logistics for deliveries to customers and collections to meet both shops and customer requirements.
• Manage the development and optimisation of online and digital selling platforms and make recommendations for rapid growth and new business proposals.
• Work with the Retail Sales Manager and Marketing and Communications team to create assets and content that can be used in store, online, through owned channels to maximise opportunities, sales promotions and seasonal changes across the chain of shops.
• Research and implement efficiencies in reducing waste disposal costs for shops estate including items no longer purchased through Rag merchants.
• Research and recommend new income streams for the sale of unsold donated items to mitigate low return through Rag merchants.
• Manage full compliance of the Children’s Trust online and digital selling platforms in line with all Health & Safety legislation, Fire safety, Trading Standards, Retail Gift Aid, GDPR, ThankQ CRM, Risk Assessments, Safeguarding and all other legal or statutory requirements.
• Develop and manage risk assessments and associated online selling policy protocols to prevent reputational damage to The Children’s Trust through digital and online trading activities.
• Manage key internal and external stakeholder relationships including supplier contracts, internal support teams, ensuring that efficient and compliant services are maintained.
• Working with Marketing and Communications and Supporter Care colleagues to ensure that the retail supporter journey is optimised and relationships are managed holistically.r

Interview Date: TBC

Terms and Conditions

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

We are looking for a Global Events Manager (Fundraising), to develop and lead a Global Events Strategy for all fundraising-related events including Philanthropy, Mid-Level and Legacy, as well as involvement in wider organisational events, to engage and inspire mid-level and major donors and funders.

This role focuses on high-value donor engagement, rather than mass participation fundraising. You will lead events such as major gift donor receptions, mid-level donor gatherings, legacy supporter events, and occasional internal team away days.

This is a Surrey based Hybrid role with 2 days a week in the office.

The Charity
A passionate charity dedicated to paving the way for a new era where people, wildlife and the planet thrive, with a strategy focused on mobilising a movement and delivering key legislative reforms. The charity offer a range of benefits including flexible working, learning and development opportunities, a generous 10% pension and an employee assistance programme.

The Role
Event Strategy, Planning & Execution Take primary responsibility for coordinating and delivering innovative fundraising events, including in-person and virtual events, that engage and inspire mid-level and major donors globally.

Donor Stewardship Cultivate and maintain strong relationships with mid-level and major donors, providing exceptional stewardship and personalised communication to increase giving through events.

Fundraising Strategy Develop creative event-based fundraising strategies to engage new donors and retain existing ones.

Collaboration Work closely with the Global Fundraising and Communications teams to develop compelling event content and donor engagement strategies.

The Candidate
Proven track record in planning, coordinating, and delivering successful fundraising events, both virtual and in person, with a focus on donor engagement.

Experience in managing mid and major donor portfolios, including cultivation, stewardship, and soliciting gifts.

Experience in managing high-value events, such as gala dinners, donor receptions, and exclusive donor webinars.

Strong written and oral communication skills with the ability to create compelling content for event materials and donor communications.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Complex Needs Service in Kingston.

Sounds great, what will I be doing?

This role provides high-quality, person-centred support to up to 15 Service Users across Kingston, promoting independent living and wellbeing. It involves assessing individual needs, developing personalised SMART support plans, and helping Service Users manage mental health, physical health, finances, and relationships.

The role includes liaising with families, carers, and partner agencies, encouraging engagement in meaningful activities, and supporting access to treatment and employment opportunities. It adopts a holistic ‘Think Family' approach and flexible working 
hours. The postholder ensures service delivery aligns with organisational values and contributes to service improvement through co-production and active Service User involvement.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You bring substantial experience supporting individuals with diverse and often complex needs, helping them work towards their personal goals while managing associated risks. You have delivered high-quality floating, outreach, and accommodation-based support, tailoring your approach to each service user's circumstances and promoting their independence and well-being.

With a strong understanding of welfare benefits, housing options, and statutory legislation, you are able to provide accurate guidance and advocacy to ensure clients access appropriate entitlements and services. You are also well-versed in health and safety procedures, particularly when working within service users' homes, maintaining a safe and professional environment at all times.

You are confident in key working, support planning, and risk assessment, ensuring that all interventions are person-centred and outcome-focused. Your knowledge of mental health, substance misuse, and related support needs enables you to respond effectively to complex situations. You collaborate productively with external professionals and partner agencies, ensuring cohesive, holistic support plans.

Organised and IT-literate, you maintain accurate digital records using computer-based case management systems. You also demonstrate a thorough understanding of safeguarding principles and the ability to act appropriately to protect vulnerable individuals. Flexible and proactive, you are willing to travel throughout the borough to deliver responsive, community-based support.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

As our sole digital expert, you will move us from discovery to delivery -building the roadmap, managing the entire product lifecycle and leading the shift from a short-term project mindset to a proactive product mindset.

This is a rare opportunity to lead with autonomy while being supported by the world-class expertise and mentorship of The Economist Group. If you are a seasoned product manager ready to turn strategy into tangible impact, this is your chance to shape the future of an innovative charity that blends education and journalism to inspire the next generation of informed global citizens.

Harris Hill are delighted to be working with a national charity to recruit for a Legacy Administration Manager in order to manage and administer legacy gifts. This is a pivotal role, ensuring legacy income is maximised, accurately recorded and received in a timely, compliant manner, while always honouring the wishes of legators with sensitivity and care.

Working with a high level of autonomy, you will oversee the legacy administration process end to end, building strong relationships with executors, solicitors and co-beneficiaries, and working closely with internal fundraising, finance and data teams. You will also play a key role in identifying and managing risk, resolving complex cases and maintaining best practice processes.

As a Legacy Administration Manager you will:

• Manage the full legacy administration process, from notification through to receipt of income
• Create and maintain accurate digital and physical legacy records
• Respond sensitively and promptly to all legacy related correspondence
• Review and approve estate accounts, questioning anomalies where appropriate
• Liaise with executors, solicitors and co-beneficiaries to progress estates and protect the charity’s entitlement
• Identify, escalate and help resolve complex, contentious or high-risk cases, working with legal advisers as needed
• Support and advise lay executors when required
• Follow up stalled or inactive cases to ensure progress
• Maintain and improve legacy administration policies, processes and compliance with relevant legislation and best practice
• Ensure all work is carried out sensitively and in line with GDPR
• Produce reports for Directors and Trustees on the legacy pipeline and contentious cases
• Work collaboratively with fundraising, finance and supporter data teams
• Provide cover for the Legacy and In Memory Manager and support legacy related communications and events

To be successful, you must have experience:

• Proven experience of managing legacy gifts and estate administration
• Working knowledge of wills, probate, trusts and relevant charity law
• Awareness of inheritance tax, capital gains tax and related regulations
• Experience reviewing estate accounts and identifying issues or anomalies
• Strong organisational skills with excellent attention to detail
• Ability to manage your own workload and progress cases proactively
• Excellent written and verbal communication skills, with a sensitive and empathetic approach
• Confidence assessing reputational, financial and legal risk
• Competence in MS Office (Outlook, Word, Excel) and CRM or legacy management systems
• A high level of discretion and respect for confidentiality

Desirable:

• Experience working within a charity
• Certificate in Charity Legacy Administration (CiCLA), Institute of Legacy Management qualification, or equivalent experience (e.g. legal, paralegal or private practice estate administration)

Salary: £35,000 – £38,000 per annum

Location:  Rochester City Airport

Contract: Permanent , hybrid working 2-3 days in the office

Closing date: Friday 23rd January at 8am

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Your aim will be to lead on developing a fundraising strategy and growing the museums' contributed income accross multiple fundraising channels.

Strategy: working closely with the Chief Executive, you will lead the development of a fundraining strategy to deliver contributed income across individual philanthropists, companies and grant makers.

Research and Prospecting: working alongside the Chief Executive, Development Committee and the Board, you will identify and research prospective people, companies and grant-makers that could support Queer Britain.

Pipeline Management: using our CRM system, you will maintain our pipeline, ensuring records are up to date and accurate.

Cultivation: using the full resources of Queer Britain, you will create cultivation plans that may include informal meetings, tours of the museum, meeting with key members of the team, workshop visits and private dinners.

Making the ask: you will be fearless in asking people to support the museum, and will support the Chief Executive with pitching to companies and writing grant applications. 

Stewarding Supporters: you will ensure that all Queer Britain supporters understand the impact of their donation with a stewardship programm that entertains, engages and encourages renewal.

Our ideal candidate would be:

• an outstanding fundraiser with a track record of securing four and five figure donations
• a fundraising professional experienced in working within at least one of the main areas of fundraising, membership, individual donors, grant makers or corporates.
• someone committed to providing outstanding, engaging and exciting donor and sponsor stewardship.
• someone able to build positive relationshipswith internal and external stakeholders, inclusing museum staff, guest artists, visitors,volunteers and Board members.
• someone excited about the prospect of working in a cultural organisation with inclusive storytelling at the heart of everything we do.
• a dynamic individual with the ability to work independently, yet collaboratively accross the entire organisation.
• someone committed to their own professional development, willing to share their knowledge, skills and experience.
• an excellent communicator, confident with technology.

Location: HMP Wymott
Department: Prison delivery
Salary: £11,310 per annum
Hours: 14 hours (2 days a week)
Contract Type: Fixed Term Contract
 
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Wymott. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
 
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
 
This role is a fixed term role until 31st December 2026 with the opportunity to be made permanent subject to contract renewal.
 
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
Please note this role is subject to contract award
?Interviews are planned 22nd January 2026
 
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
 
REF-225 712

About us
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.

We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training & progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.

The ideal candidate

To be considered for this role, you should be able to:

• Navigating the London Borough of Tower Hamlets, working with people who have a higher complexity in substance use and need additional support from multiple services.
• To work in a trauma informed and person centred way, empowering the client to make informed choices around their care and support
• Conducting street outreach with partner agencies to identify and locate people on your caseloads, who are sleeping rough.
• Managing a caseload of clients
• Attending partner agency meetings relating to rough sleeping & hotspots in the borough.
• Providing targeted harm reduction advice and information to individuals around the risks associated with drug or alcohol use and supporting people to improve their health and wellbeing.
• Signposting individuals to other support services inclusive of substance use, based on individual need.
• Removing the stigma of homelessness and for those who use substances and/or alcohol
• Breaking the barriers of which people experiencing homelessness face, when trying to access needed services

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice 

To apply:  Please upload your CV with a covering letter detailing how you meet the job specification by 11 December 2025 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.