Supporter experience manager jobs

About the role

This is a strategic leadership role at Women and Girls Network (WGN), guiding the organisation’s Pan-London partnership portfolio. As Partnerships Lead, you’ll drive collaboration, innovation, and sustainability across key initiatives including CouRAGEus and London Councils-funded programmes. You’ll ensure partnerships reflect WGN’s feminist, trauma-informed, and intersectional ethos, while championing survivor-centred practice and systemic change.

Job description

As Partnerships Lead, you will:

• Oversee the delivery, governance, and strategic development of WGN’s multi-agency partnerships.
• Act as the primary liaison with consortium partners, funders, and external stakeholders.
• Embed survivor voice, equity, and trauma-informed principles across all partnership frameworks.
• Lead monitoring, evaluation, and reporting to evidence impact and drive continuous improvement.
• Represent WGN in high-level forums, advocating for the rights of young and marginalised women.
• Support sustainability and growth through innovative partnership models and funding strategies.
• Provide line management to the Partnerships Administrator, fostering a culture of collaboration and professional development.

Closing date and presentations

This vacancy closes at 9am on Thursday 22 January 2026, with first stage interviews expected to take place on 5 February 2026.

Shortlisted candidates will be required to prepare a 10-minute presentation. Full details and guidance for this task will be provided after shortlisting.

About us

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Join us and be part of a team that values your well-being, growth, and contribution.

We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.

WGN is an equal opportunities employer. 

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

Head of Learning & Development - Stanmore (Hybrid)

Salary: £58,000 to £65,000
Hours: 35 hours per week
Contract: Permanent
Location: Broadway House, Stanmore – Hybrid working

Closing Date: 15th Jan, 2026; at 0800

Interviews: 27th Jan, 2026

About the Role

We’re looking for a proactive and strategic Head of Learning & Development to lead Norwood’s learning strategy, with a sharp focus on compliance, capability building, and culture.

You’ll be responsible for embedding a robust, organisation-wide approach to mandatory and statutory training, ensuring Norwood is fully compliant with CQC standards, while also championing a values-led culture of learning and professional development.

This is both a strategic and hands-on role, ideal for a confident L&D leader who can turn ambition into action.

About Norwood

Founded in 1795, Norwood is the oldest Jewish charity in the UK.  We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.

At Norwood, you’ll make a real difference every day.  You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging. We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.

Your Day-to-Day

As Head of L&D, you will:

• Lead the design and delivery of Norwood’s learning strategy
• Oversee the rollout and monitoring of CQC-mandated training across services
• Build a systematised training matrix and digital LMS
• Provide clear, auditable training reports for inspections, SLT and regulators
• Partner with operational leaders to ensure timely access to training
• Support leadership development, CPD, and succession planning initiatives
• Evaluate and improve the impact of learning activities
• Lead and manage the L&D team, fostering a high-performance culture
• Build strong relationships with internal teams and external training partners

Education, Training & Experience

Essential:

• CIPD Chartered Member (or equivalent senior L&D/People leadership experience).
• Proven track record implementing statutory and mandatory training frameworks
• Experience designing and embedding L&D strategies in regulated environments
• Strong leadership, project management and stakeholder engagement skills
• Confident managing training systems, reporting and budget oversight

Desirable:

• Experience in social care, health or charity sectors
• Familiarity with CQC inspections and audit requirements
• Chartered CIPD member or equivalent senior-level L&D background
• Understanding of Jewish community or willingness to learn

Reward & Benefits

• 21 days annual leave + Jewish Festival & High Holy Days + 8 Bank Holidays (FTE)
• Enhanced parental pay
• Employee Assistance Programme
• Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
• Blue Light Card scheme access
• Cycle to Work scheme
• £300 refer-a-friend bonus
• Career development pathway
• Free on-site parking
• A supportive, experienced team and management

£42,000 – £58,000 pa + generous benefits

12-month fixed term / 35 hours per week

This is a remote role involving regular national travel, including to the Capacity office in Liverpool, Local Trust office in London, and 3ni work across the country as needed. Out of hours travel and stays away from home are therefore a key feature of the role.

As our Senior Neighbourhood Designer and Doer you will lead and deliver Capacity’s work through 3ni, the national network for neighbourhood improvement. You will focus on a distinct portfolio of work centred on neighbourhood working and community-led regeneration, supporting local government and public sector partners to strengthen social infrastructure and tackle place based challenges alongside communities.

3ni is a partnership between Capacity and Local Trust, two organisations committed to rethinking how public services and community regeneration work. Together, we’re bringing fresh ideas, practical tools, and hands-on support to help local government and public sector partners make real, lasting change in the places that need it most.

Leading in a in a relational, inclusive, and developmental way, as Senior Neighbourhood Designer and Doer you will:

• Ensure every project begins with robust discovery, drawing on lived experience insight, stakeholder research, data analysis, and policy or desk research as appropriate.

• Support clients and partners to navigate uncertainty, identify strategic choices,

and make informed decisions in complex environments.

• Lead the delivery of complex programmes and portfolios of work, ensuring

clarity of purpose, appropriate pace, and strong coordination across projects.

See our job pack for a full job description.

What we need

• Deep understanding of neighbourhood-level public service delivery, local authority structures, and community dynamics.

• Ability to work collaboratively with local authorities, community organisations, and residents to co-produce solutions at the neighbourhood level.

• Ability to balance creativity and innovation with commercial and operational feasibility, ensuring solutions are viable, sustainable, and deliverable

• Experience building trust and effective relationships with clients, partners, stakeholders, and communities

• Experience working on place-based programmes or initiatives that strengthen local social infrastructure or tackle neighbourhood-level challenges.

See our job pack for a full person specification.

 The extras

• For full time roles: 27 days annual leave (plus bank holidays). If you’re coming to us with up to 33 days annual leave, we’ll match it.

• 2 Capacity bank holidays per annum.

• Flexible working (including majority working from home).

• Free eye-tests, vouchers for glasses.

• Scottish Widows Pension Scheme, matched up to 6%.

• Funded health support including counselling, physiotherapy etc.

• Holiday buy-back scheme (up to 5 per annum).

• Team days and socials. Free lunches (yes there is such a thing). 

• A great team to work with (but we would say that).

To Apply

For further information please visit our portal via the apply button, where you can download our job pack and apply! 

Closing date Midnight, Sunday 18th January 25. 

You’ll split your days between our central Liverpool office, home and client venues

As our Senior Designer and Doer, you will help Capacity change how public services work for people, not just deliver projects. You will lead exciting, place-based work that brings together communities, public services, and partners to create meaningful, equitable change. You will operate at the intersection of discovery, strategy, design, and delivery holding complexity, shaping direction, and helping others act with confidence in uncertainty.

A bit about Capacity 

We’re based in the North West of England and put simply; we make public services people services. We provide the know-how, big-picture thinking, and hands-on time to help public and third sector organisations get moving on the projects that really matter: the ones that make the biggest impact on the lives of local people.

Leading in a in a relational, inclusive, and developmental way, as Senior Designer and Doer you will:

• Ensure every project begins with robust discovery, drawing on lived experience insight, stakeholder research, data analysis, and policy or desk research as appropriate.

• Support clients and partners to navigate uncertainty, identify strategic choices,

and make informed decisions in complex environments.

• Lead the delivery of complex programmes and portfolios of work, ensuring

clarity of purpose, appropriate pace, and strong coordination across projects.

See our job pack for a full job description.

What we need

• Ability to lead discovery and research, integrating community insight, stakeholder input, policy research, and data analysis.

• Strong analytical and sense-making skills to interpret evidence and turn it into actionable insight

• Experience leading complex programmes or projects involving multiple partners, sectors, or organisations, delivering measurable impact.

• Experience translating insight into actionable solutions through research, discovery, prototyping, and iterative testing with users, teams, and partners.

See our job pack for a full person specification.

 The extras

• For full time roles: 27 days annual leave (plus bank holidays). If you’re coming to us with up to 33 days annual leave, we’ll match it.

• 2 Capacity bank holidays per annum.

• Flexible working (including majority working from home).

• Free eye-tests, vouchers for glasses.

• Scottish Widows Pension Scheme, matched up to 6%.

• Funded health support including counselling, physiotherapy etc.

• Holiday buy-back scheme (up to 5 per annum).

• Team days and socials. Free lunches (yes there is such a thing). 

• A great team to work with (but we would say that).

To Apply

For further information please visit our portal via the apply button, where you can download our job pack and apply! 

Closing date Midnight, Sunday 18th January 25. 

About the role

The counselling role will be joining Galop’s free-at-point-of-use counselling service, providing a range of therapeutic support for LGBT survivors of abuse and violence. The service works to address the barriers to counselling that some LGBT people experience and provides a safe, confidential and affirmative service for our clients.

You should have experience working in a counselling setting in the voluntary sector, and have a knowledge of the way the voluntary sector interacts with safeguarding and criminal justice frameworks. We will support you to use your developed empathy and insight to provide effective therapeutic interventions with LGBT individuals of all ages.

You will join a developing team with a commitment to respecting the strengths and coping strategies of victims and survivors of abuse, alongside identifying and mitigating needs and risks (including those that are internal, external, and relational).

You will carry a caseload of up to 10 clients, which reflects the complex emotional and psycho-social needs of our client group. To support you in your work we will provide you with clinical supervision, line management, and the infrastructure necessary to support contained contracted counselling sessions.

To ensure an accessible service you will be required to work some evenings/weekends dependent on client demand.

Location: Galop’s offices are in central London. The Galop therapeutic service will be delivered at Galop’s London office and online and so counsellors can work from the office, remotely or where possible a hybrid.
Hours: 0.6 (FTE): 21 hours including 10 clients per week. There is flexibility in how these 21 hours are worked.
Contract: Permanent
Reports to: Senior Counsellor
Salary: £22,652.93 (37,754.88 FTE) per annum (0.6 FTE, including London Weighting) or £20,125.72 without London Weighting for remote contract

Closing Date and Applications

Applications should be submitted by 10am on 16th January 2026.
Interviews will be held on 6th February 2026

REF-225 794

About Us

The City of London Corporation manages 11,000 acres of land in and around London, welcoming millions of visitors annually.  The North London Open Spaces (NLOS) section oversees c. 1,000 acres of that portfolio and includes some of the UK's most iconic urban greenspaces, including:

• Hampstead Heath (including Golders Hill Park, Parliament Hill Fields, and Heath Extension)
• Highgate Wood
• Queen’s Park
• West Ham Park

These beloved green spaces boast spectacular landscapes and vistas, ancient woodland, diverse wildlife, world class sporting and athletics facilities, and heritage assets.  We work closely with local communities and stakeholders to preserve and enhance these natural assets, helping to make London one of the most liveable large cities in the world.

About the Role

This is a rare opportunity to take a senior leadership role at North London Open Spaces, and directly contribute to and make a meaningful impact in the conservation and protection of these cherished green spaces. 

As a member of the senior management team, the successful candidate will serve as the primary subject matter expert at NLOS for nature conservation, conceiving and leading on initiatives, advising colleagues, and working collaboratively both internally and externally.  They will have responsibility for overseeing the day-to-day management of most of Hampstead Heath and all of Highgate Wood, and will also oversee a number of services that function across and support the four open spaces (eg, arboriculture and tree management, waste and recycling, conservation, and ecology).  

For the better performance of their duties, the Head of Conservation will be required to reside in accommodation that is provided on site and will be scheduled onto an on-call and duty manager rota with other colleagues.

Key Responsibilities

• Serve as the primary subject matter expert for nature conservation at Hampstead Heath, Highgate Wood, Queen’s Park, and West Ham Park
• Oversee the day-to-day management of Highgate Wood and most of Hampstead Heath
• Oversee arboriculture / tree management, waste management, conservation, habitat creation/restoration and management, wildlife management, water body management, and climate change adaptation across North London Open Spaces
• Lead and motivate a team of 25-30 multi-skilled professionals committed to the conservation of these four sites
• Ensure compliance with all applicable legislation, including environmental protection, climate change, nature recovery, wildlife protection, flood risk management, and health and safety.

About You

We are looking for a high-energy and innovative leader with a strong background in nature conservation, open space management, and team leadership. 

The successful candidate will bring:

• Demonstrable experience in managing complex public open spaces.
• Comprehensive experience developing and delivering biodiversity and land management programmes and projects in a range of habitats, ideally within an urban setting.

• Significant experience managing complex conservation work and projects across varied landscapes
• Significant knowledge of biodiversity and wildlife management, including land and water management.

• Strong experience managing a diverse team of professionals in an operational environment. 

• Experience of implementing legislation and policy relevant to biodiversity conservation, planning guidance, and site designation for wildlife conservation and species status designations.
• A highly creative, entrepreneurial and ‘can do’ approach to problem solving, with the ability to remain resilient in the face of challenges. 
• Strong quantitative skills and comfort interrogating and analysing data and budgets.

Why Join Us?

• Opportunity to join a prestigious organisation that protects some of London’s most treasured landscapes.
• Lead through a high-impact role with the opportunity to shape the future of these iconic spaces.
• Work within a supportive and collaborative team that is committed to conservation and community engagement.
• Work across multiple iconic sites.
• Competitive salary and benefits package.
  

How to Apply

If you are excited about the opportunity to play a pivotal role in preserving and enhancing London’s most cherished green spaces, we’d love to hear from you.

Closing date: 12 Noon on Friday 16th January  2025

To apply please click the apply button.

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community. 

We reserve the right to close the advert earlier should we receive a high number of applications.

Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs. 

For more information on our categories for workplace attendance, please view our guide here.

We will be reviewing this policy and approach at regular intervals to ensure we’re meeting our attendance needs.

We’re excited to be partnering with an international membership organisation, to source an interim Communications Specialist for 2 - 4 weeks whilst they seek to fill a longer term contract, on a part time basis.

We require a proactive, strategic thinker who can help tell their story to the world. If you’re a natural storyteller with strong digital writing skills, content execution and strategy experience, and a solid understanding of working in or with the charity or public sector, this could be the role for you.

The Role:

As Communications Specialist, you’ll support the delivery of strategic communications across digital, social, and campaign channels – helping shape global narratives and raise the visibility of key research, tools, and events. You’ll bring a collaborative mindset, creative energy, and a sharp eye for detail, with a particular flair for digital content and project coordination.

About You:

You’ll bring:

• Established communications experience, preferably in the charity, government or international development sector
• A strong track record in digital content creation and audience-focused storytelling
• Demonstrable experience in supporting events, research launches or campaign rollouts
• Excellent project management and coordination skills
• Strong stakeholder communication, both internally and externally
• Experience mapping audiences and designing targeted messaging strategies
• A good eye for design and understanding of visual identity

Quick facts:

• Remote role, with a strong preference for monthly meetups at the London office. If you enjoy being in the office, then you can be in the London office more. 
• 2-4 weeks but potential to apply for longer contract
• £32,000–£35,000 depending on experience
• Interviews held on a rolling basis – early applications encouraged.

Applications for the Communications Specialist will be reviewed on a rolling basis. For more information, please apply now!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About Us

We Are Survivors, are a survivor focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual abuse, rape and sexual exploitation across Greater Manchester providing access to quality assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.

Our vision is to have “A society where NO male survivor is left behind”

About the Role

We Are Survivors are currently looking for individuals that have the passion, drive and determination to help us deliver our OUT Spoken Talking Therapy Services in HMP Garth and HMP Wymott.

We Are Survivors provide survivor-focused therapeutic and advocacy support to male (including Trans and Non-binary) victims/survivors, and their loved ones, of sexual harms. We have developed a three-tiered approach to services and underpin everything we do with a ‘trauma and recovery’ framework pioneered by Dr Judith Herman.

We are currently commissioned to deliver trauma-informed therapy services in 15 prisons across the Northwest of England and we require postings in our prisons across Merseyside, Lancaster and Cheshire. Please note we have no vacancies in our Greater Manchester prisons.

About You

You will be a qualified counsellor / psychotherapist who holds at least a Diploma in Counselling / Psychotherapy or equivalent and be registered with BACP or equivalent (preferably an accredited member). You will understand issues relating to trauma, be able to work as part of a team and feel confident working in a prison setting. You will hold a full driving licence, have access to a vehicle and be within a reasonable commute to estates.

Why Join Us?

· a competitive salary.

· annual leave package with incremental rises plus bank holidays.

· company sick pay.

· Birthday annual leave.

· monthly clinical supervision.

· pension contribution.

· and a range of discount and benefit programmes.

How to Apply

Apply by sending your CV and a short supporting statement .

Interviews are expected to take place on 30 January 2026.

By applying for the any of the above roles, you confirm that you have read and agree to our Privacy Notice (see supporting documents)

Equal Opportunities

We are proud to be an equal opportunities employer. We actively encourage applications from people with lived experience, people from underrepresented backgrounds, and those who identify as LGBTQ+, disabled, or from Black, Asian or minoritised communities.

** Please Note, all Job Descriptions are currently pending review **

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Complex Needs & Outreach Keyworker

Salary:  £25,000- £27,000 pro rata

Location: Kent Advance Women’s Centre including co-location at Folkstone Probation Office

Hours:  28 hours per week

Contract: Fixed Term Contract for 12 months

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to EL1 MOJ Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

This is a pilot project for Advance working with women with complex needs related to their involvement with the criminal justice system. As the Complex Needs & Outreach Worker you will provide intensive, trauma-informed support to women experiencing multiple and intersecting vulnerabilities, including homelessness, domestic and sexual violence, mental health challenges, substance misuse, and social exclusion. Working flexibly across outreach and community settings, you will focus on building trusting relationships with women who may be disengaged from or distrustful of services, ensuring their voices are heard and their needs are addressed holistically.

You will be based primarily at Folkestone Probation Office, with up to two days per week spent providing outreach support in the community. This position involves close collaboration with the Folkestone Women's Pod to identify women who require intensive support.

A car may be desirable for this role, though not essential.

About You:

To be successful as the Complex Needs & Outreach Worker you will need the below experience and skills:

You will be highly empathetic, able to listen without judgement, and emotionally resilient when supporting women who have experienced significant trauma and adversity. The role requires tenacity and persistence, maintaining consistent engagement with clients who may have chaotic circumstances or face barriers to accessing support. You will advocate on behalf of clients, coordinate multi-agency responses, and support women to access safe accommodation, health services, safeguarding support, and pathways to recovery and independence.

This role demands a proactive, compassionate professional who can manage complex risk, work autonomously, and remain motivated and resilient while delivering person-centered, strengths-based support to some of the most vulnerable women in the community to enable them to lead safe and fulfilling lives.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

· Closing Date for Applications: Sunday 1st February 2026

· Interviews are taking place on: w/c 9th February 2026

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

We are proud to be supporting the leading independent grant making foundation in the West Midlands and Warwickshire, in their search for a Chief Operating Officer.

They nurture philanthropy, connecting people who care with incredible causes that matter. They help unlock the resources to tackle local issues, and support people and communities to thrive across the region.

They are recruiting for a new position, a Chief Operating Officer, to support the CEO, having overall accountability for the organisation’s operations. The COO will play a pivotal role in implementing their strategy, aimed at improving operational efficiency and diversifying income streams.

Chief Operating Officer 

£60,000-£65,000 + benefits  

Hybrid working, 2 days in the office in Coventry

The COO will ensure that ways of working are as effective as possible, enabling the team to meet their ambitions and modernise their internal operations and governance, freeing up capacity for the CEO to build strong relationships with donors and partners working with communities.

Key responsibilities include: 

• Play a central role as a member of the executive team in the overall leadership, strategic direction and governance of the Foundation. 
• Work with the whole team to implement the organisational strategy and business plan.

• Lead on the development of the grant making strategy, ensuring processes are efficient, compliant and deliver an outstanding experience for applicants and donors.
• Oversee the day-to-day operational management of the Foundation, ensuring systems, policies and processes are appropriate and effective.

• Oversee fundholder relationships, demonstrating value and impact whilst overseeing performance against programme delivery commitments.

• Oversee research, insight and impact inputs and ensure effective horizon scanning for emerging trends and technologies.

• Oversee HR and marketing strategies to strengthen the culture and visibility.

As COO, you will have a strong commitment to the mission and values of the foundation, with a passion for making a difference to the lives of people in the West Midlands and Warwickshire. You will need Senior management experience within a nonprofit, charitable or comparable grant-making organisation, evidenced by successful strategic planning and execution.

How to Apply 

To apply for the role, please upload your CV together with a supporting statement (of no more than 1000 words) onto the Prospectus website via the link below.  
  
Please ensure that you have included a telephone number, as well as any dates when you will not be available or might have difficulty with the recruitment timetable.  
  
If you wish to apply using an alternative format, please contact Prospectus.  
If you would like to have an informal conversation about the role, please contact our retained partners. 
  
At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website. Please be assured that your responses are kept confidential, separate from your candidate record, are not part of any application you make, and that the consultants never see individual responses to the questionnaire. 

Recruitment Timetable 

Deadline for applications: Sunday 8th Feb (midnight) 

Interviews with Prospectus: 24th Feb – 2nd March

First stage interviews with the foundation: 17th and 19th March

Second stage with the foundation: 24th March

Our partner is working towards a new strategy launching in 2027 and is seeking external support to review its business and operating model. The organisation is operating in a challenging funding environment, with volatile grant income and a concentrated, ageing donor base, and wants to ensure its future model is financially sustainable, affordable, and resilient.

The review will combine an assessment of income sustainability, cost recovery, and organisational structure. Alongside continued efforts to diversify donor income, they are exploring opportunities for growth and efficiency, including potential changes to their operating model and the feasibility of moving to a dual-entity structure. The consultancy will support senior leadership and trustees to make evidence-based decisions during this transition.

Indicative scope of support includes:

• Reviewing the organisation’s current business model, income profile and cost base, identifying gaps, risks and opportunities for improved financial sustainability.
• Assessing the potential of existing and emerging income streams, the investment required to grow them, and modelling future income scenarios over the medium term.
• Supporting improvements to cost recovery, including benchmarking against peer organisations, refreshing cost recovery policies, and considering adjustments to recovery rates while remaining competitive with donors.
• Reviewing the current organisational and operating structure to identify efficiencies and alternative ways of working, including consideration of a dual-entity or other revised operating models.
• Modelling the financial and operational implications of proposed changes and supporting senior leadership through facilitated discussions and decision-making.

Requirements

• A senior finance leader (preferably qualified accountant) with expereince supporting a complex international charity through a period of transition, including reviewing and redesigning operating models.
• Experience in multi-year financial planning, scenario modelling, cost reduction and cash management. 
• Experience of ideveloping commercial business models and raising investment is strongly desirable.

Working arrangements

• It is expected the consultancy will take 15-20 days
• Expected start date is January/February 2026, with the work to be completed within the first quarter of 2026
• Mainly remote in the UK with some meetings in their London office
• Right to work in the UK essential

For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.

nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.

The Emma Project, Daria House and Jan’s Place are specialist services providing refuge and support services to women who have been subjected to domestic and/or sexual violence and abuse, including women who have been sexually exploited, including through prostitution and who also use substances problematically.

This post is currently funded until 31st March 2027 with a possibility of further extension.

Job Ref: nia 198

Hours: 35hrs/week working across Camden, Haringey and Islington

You will support women living in nia’s refuges to move on into accommodation and support them to resettle and build resilient support networks. We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women, girls and children. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s approach to Prioritising women, upholding and promoting feminist, trauma-informed and anti-racist practice

CV’s will not be accepted. 

Closing date: 10am, 19 January 2026

Interview period: 26 & 28 January 2026

 The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies

MLC Partners are working with a reputable Charity to recruit and interim Assistant accountant. They are seeking an experienced and capable individual who can work independently with minimal guidance and contribute effectively during a critical period as we prepare for the financial year end on 31 March 2026. 

Responsibilities:

Accounting & Finance Support 

• Lead on the daily accounting operations including journals, accruals, prepayments, and general ledger maintenance 
• Lead on month-end and year-end close processes as per the organisation month end timetable 
• Prepare and maintain balance sheet reconciliations monthly 
• Reconcile the revenue in the P&L to the income tracker 
• Assist with accounts payable and accounts receivable processes 

Invoice processing and payment runs 

• Process invoices daily on Unifi, ensure it is coded to the correct class and department 
• Follow up with budget holders to ensure invoices are approved weekly 
• Prepare payment runs fortnightly 
• Ensure bank recs are completed after the payment run 

Banking project: 

• Automate the payment run from NetSuite to the bank: 

1. Bank feeds 
2. Payment file generation and uploads 
3. Automated reconciliation rules 

• Automate bank reconciliation process 
• Identify manual finance processes and recommend automation or efficiency improvements 
• Test, document, and support system enhancements or upgrades related to banking and payments 

Controls & Compliance 

• Ensure adherence to internal financial controls and approval workflows 
• Maintain accurate documentation for automated processes 
• Support compliance with company policies and banking requirements 

Skillset required:

Essential 

• Experience in an accounting or finance support role 
• Experience in Charity sector
• Working knowledge of NetSuite ERP 
• Experience with bank reconciliations and payment processing 
• Strong Excel skills (pivot tables, lookups, reconciliations) 
• High attention to detail and strong problem-solving skills 

Desirable 

• Exposure to finance automation, bank feeds, or payment integrations 
• Understanding of payment files (BACS/SEPA) 

We are looking for candidates who can start immediately, working hybrid until mid-April. Applicants are under constant review and the job might be filled before the advert closes. For further information please reach out to Annabelle at MLC Partners.

This role is open nationwide, if you are not based in London but can still trvel to one of our 14 Houses or two offices please feel free to apply. 

Key Responsibilities:

Video Production

• Lead end-to-end video production: from creative development and storyboarding to filming, editing and delivery:
• Planning and pre-production: Develop the project’s vision, create scripts, manage casting, scout locations, and secure necessary equipment and crew.
• Production: Manage the on-set activities, including the work of the camera crew, sound, and other staff, to ensure the shoot runs smoothly and on schedule.
• Post-production: Edit the footage and deliver the final video, ensuring it aligns with the project's goals and is delivered in the correct format, on time. 
• Film on location at our Houses and events, capturing interviews, b-roll and live action.
• Edit content using Adobe Premiere Pro and other relevant tools (e.g. After Effects, Audition, Photoshop).
• Produce multiple versions of content tailored for different platforms: social media, YouTube, email, website, paid ads.
• Maintain a consistent visual style and tone across all video content, making sure all produced video content is on brand and follows content accessibility best practice.
• Continuously explore new video formats and trends to maximise reach and engagement.
• Work with colleagues in marketing, social media and digital content to help track video performance and apply learnings to future content.
• Use audience insights and performance data to inform video concepts and optimise content for engagement and fundraising outcomes.
• Act as an internal video content expert, own the video production priority schedule, and, using insights, interrogate internal briefs with confidence, where needed, to recommend the best approach.

Project Management

• Own the video production schedule, ensuring timely delivery of all projects.
• Scope, plan and manage multiple projects simultaneously, balancing priorities and deadlines.
• Maintain a clear archive of raw footage, project files and final assets.
• Show good stewardship and take good care of all equipment. Take responsibility for the insurance renewals, equipment storage, footage archiving and document all existing footage. 

Photography

• Manage internal photography requests: commission freelance photography and curate content for our owned and paid channels.
• In some cases, be able to deliver events and case studies photography. 

Content Management

• Managing the development and implementation of our digital asset manager, Canto, including uploading and categorising content, quality control and producing portals for external access to content, as well as encouraging colleagues from across the Charity to use all it has to offer.
• Permissions and tracking: ensuring all content is tracked, including where last used, any restrictions for use, and consent from the content subjects.
• Maintaining all ‘expiry dates’ of materials, copyright restrictions, etc., and making sure content is removed from channels on applicable dates if appropriate.
• Have ownership of our assets management system, making sure all content is clearly tagged, linked to consent forms, well-organised and searchable. 

Stakeholder Engagement

• Collaborate with internal teams to understand briefs, shape ideas and deliver video content that meets objectives.
• Build strong relationships with families, House teams and hospital partners to sensitively and authentically tell their stories.
• Manage approvals and feedback loops with internal stakeholders.

External Partners

• Brief and manage freelance videographers, editors, photographers and production agencies as needed.
• Oversee the production process, making sure the videos are delivered on brief, on time and on budget.
• Oversee quality control and ensure external work aligns with our brand and standards. 

Content Strategy & Channel Adaption

• Spot storytelling opportunities and proactively plan video content aligned with our organisational objectives.
• Work with relevant colleagues to align video content with campaign and channel strategies: social media, paid ads, email, website.
• Optimise content for each platform, ensuring technical specifications and audience expectations are met.
• Support SEO and accessibility best practice in video content. 

Budget & Production Management

• Plan and manage the video production budget, ensuring cost-effective delivery.
• Track spend, process invoices and report on budget usage.