Supporter experience officer jobs

Cambridge Science Centre
For more than ten years, Cambridge Science Centre (CSC) has been sparking
curiosity and a love of STEM (science, technology, engineering and mathematics) in
young people across the East of England.

Job Description
This role is central to positioning CSC as the leading small-to-medium-sized science
centre and STEM engagement organisation in the UK. Working with the CEO and
Directors, you will help identify opportunities, shape CSC’s marketing strategy, and
translate that into an objective-led plan of action. You will be responsible for all CSC
marketing campaigns and activity, owning the brand and its development across all
key audiences, including the public, community groups, teachers and school leaders,
corporate CSR teams, and educational grant providers.
You will lead CSC’s marketing partnerships and publicity channels, including the
website, social media, YouTube, and press contacts. You will set the strategic
direction that informs our creative approach, energising staff to push creative
boundaries across video, social media, digital platforms, and live engagements.
In addition, you will ensure the organisation is supported with up-to-date collateral
across all major functions and initiatives, while fostering a customer-focused approach
through media and marketing skills training across the organisation.
Key Responsibilities
● Develop and manage all CSC marketing and advertising activity, strategically
prioritising initiatives to achieve annual targets within the marketing budget.
● Own all aspects of CSC’s brand and the development of CSC’s storytelling
framework, ensuring content consistently communicates impact, inclusivity,
scientific curiosity, and community value.
● Support the CEO in the development and revision of a multi-year marketing
strategy, identifying top-priority objectives for focused campaigns which you
will then own.
● Maintain a cross-organisation annual marketing plan and quarterly update
schedule with key staff members to help identify ongoing opportunities to
promote CSC activities, products, community engagements and programmes.
● Working with the broader CSC team, create and manage a marketing content
development plan, including case-studies, blogs and social-media threads, to
best seize publicity opportunities and achieve annual marketing objectives.
● Establish annual marketing targets, and own and track marketing metrics
across all key audiences, including the public, schools, community groups,
corporate partners, and the informal education sector, including quarterly
reports on progress.
● Identify and manage marketing risk for the organisation, including considered
fast-response on public platforms as appropriate.
● Develop and manage all CSC marketing relationships with partners and
press.
● Own all press and publicity channels, driving up quality engagement with CSC
through the CSC website, social media, YouTube, etc.
● Create and manage a CSC collateral database, ensuring responsiveness to
business development priorities.
● Empower and upskill CSC staff to actively support marketing campaigns and
storytelling efforts.

3
● Ensure that community and partner engagements are effectively supported
with marketing and awareness-raising initiatives.
Person Specification
Essential Criteria
● Significant experience in a senior marketing role, including annual budget
planning, press engagement, and campaign management.
● Proven experience in brand development and stewardship of brand identity.
● Experience in managing publicity channels, including websites and social
media.
● Experience in setting marketing targets and measuring progress to achieve
specific business development objectives.
● Experience in business-to-consumer advertising, ideally within a family, youth,
or event-oriented organisation.
● A people person: you enjoy working with others to help bring their stories to life.
● Excellent verbal and written communication and presentation skills.
● Driven to deliver timely, high-quality outcomes in everything you do.
● Proven ability to adapt quickly and effectively to changing priorities.
● A commitment to equity, diversity, and inclusion.
● A collaborative work ethic, enabling you to work effectively with colleagues and
partners across a wide range of projects.
● Competent with digital tools, comfortable working with digital content and
analytical platforms.
Able to achieve a satisfactory enhanced DBS check.
Desirable Criteria
● Business-to-business marketing, and business partnership marketing
experience
● Relevant business, charity or educational press contact network
● Work with community- and value-based organisations
● Experience in developing and maintaining product and marketing collateral
● Experience in science communications or of working with families, adults and
children
● Customer service skills and experience
● Level 3 or equivalent qualifications in a STEM subject
● Full clean driving license

We are now seeking an Impact and Evaluation Manager to support the design and delivery of robust impact measurement approaches to evidence and evaluate the impact of Battersea’s work to deliver change for dogs and cats, enabling a culture of evidence-led decision making and continuous improvement.

Within this role, you will manage the collaborative and participatory design and development of frameworks and evaluation approaches for projects/programmes being delivered to achieve Battersea’s organisational strategy, including both charitable impact and enabling function projects and programmes.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 19th January 2026
Interview date(s): w/c 2nd February 2026

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

For full details on the role, please download the recruitment pack.

Make a real impact for people living with rare, life-altering conditions. 

Inflammatory Neuropathies UK is the only UK charity dedicated solely to supporting people impacted by Guillain-Barré Syndrome (GBS), CIDP, MMN and other Inflammatory Neuropathies. These are rare autoimmune conditions that can dramatically change lives. We are here to work with people, to provide support, and to make things better. 

We provide information, peer support, personal grants, local and online groups, and fund vital research. We are ambitious, people-focused, and growing fast. Along with our community, we are IN this together. 

We are now looking for a proactive, organised and mission-driven Operations Manager to help us strengthen, streamline, and expand our core services so we can reach and support even more people. 

About the role 

As Operations Manager, you will be at the heart of our charity’s day-to-day running. Working closely with our Chief Executive, Trustees, staff team, and dedicated volunteers, you will lead on: 

• Operational Management 

• Day to Day Financial Management 

• Governance & Compliance 

• Volunteer Support 

• Projects, Programmes & Fundraising 

This is a varied and rewarding role for someone who enjoys improving processes, working with people, and building organisational capacity. No two days will be the same, and your work will directly help people impacted by life-changing conditions. 

The role is mainly remote, but does require regular travel to our office in Sleaford (at least once a month), as well as some occasional travel around the UK and Ireland. It may also require some evening and weekend working.

About you 

We’re looking for someone dynamic and innovative, bold, and forward thinking. You will have proven experience in operations, administration, or charity management, with strong knowledge of charity governance, finance, and compliance. We want someone who is organised, can communicate well, and who can work well with our team. You will need to be driven, with a person centred approach at your core. 

If you have experience with a health or rare-disease charity that would be great, but it isn’t essential.

You could be an established manager looking for a fresh challenge, or an up and coming professional looking for their next step. We have an incredible team, and we want to build on it by bringing in the best. 

Why join us? 

If you want to be part of an ambitious, developing team working within a national charity, then this job is for you. This is your chance to make a real difference for a group of people who are often overlooked and who are facing multiple challenges. 

We offer: 

• A competitive salary 

• Remote working with flexibility and autonomy 

• Progression and development 

• The chance to make a tangible difference every single day 

• The opportunity to be part of a supportive and passionate community 

How to apply 

If you’re excited by the idea of helping us make a big impact, we’d love to hear from you. 

Apply via CharityJob with your CV and a supporting statement outlining how your experience meets the job description and person specification. 

Apply now and help us make things better for people living with Inflammatory Neuropathies. 

About GISF

The Global Interagency Security Forum (GISF) is a member-led NGO network working to strengthen security risk management across the humanitarian and development sectors. With over 140 member organisations, GISF provides resources, convening spaces, and expertise to help keep aid workers safe.

About the role

The Administration and Finance Officer plays a critical role in ensuring the smooth and efficient functioning of GISF’s operations. This role combines core administrative responsibilities with day-to-day financial support, including grant-related bookkeeping, staff timesheet coordination, and invoice tracking. Training will be provided on financial tasks, though some experience is welcome. This role would suit someone looking for flexibility across their week- a suitable working pattern can be negotiated with the successful candidate.

Key responsibilities

Administration & Operations

• Provide day-to-day operational support to the GISF Secretariat,
• Coordination with outsourced service providers (e.g. IT, legal, finance, audit).
• Maintain and update GISF’s policies systems to support efficient operations.
• Manage the GISF office space in London.
• General HR duties, including support to recruitment processes, leave-tracking and onboarding of new staff and consultants.
• Assist with travel bookings, venue arrangements, and logistics for meetings as well as GISF-led external events.
• Administrative support to the board of directors.

Finance

• Support day-to-day financial processes, including coordination of supplier payments and processing staff expense claims.
• Oversee basic bookkeeping functions, including coding of expenses to relevant grants and cost centres.
• Maintain financial records and assist in the preparation of financial reports for donors and management.
• Liaise with GISF’s external accountants or financial service provider to support timely and accurate reporting.
• Coordinate the collection and consolidation of monthly staff timesheets, ensuring correct allocation to grants/projects.
• Prepare and issue invoices; monitor payments and follow up with members as needed.

Person specifications

• Strong organisational skills, with the ability to manage logistics, competing priorities, and multiple deadlines.
• Demonstrated experience supporting administrative processes such as scheduling, travel booking, document management, and coordination with external service providers.
• High attention to detail, particularly in maintaining accurate financial and administrative records.
• Confidence working with budgets, invoices, expense tracking, and basic bookkeeping tasks (training can be provided).
• Highly proficient in Microsoft Office (especially Excel and Word) and comfortable learning new systems quickly.
• Experience using digital tools such as CRMs or accounting platforms (e.g., Salesforce, Xero) is desirable.
• Strong written and verbal communication skills, with the ability to prepare clear emails, documents, and reports.
• Ability to work independently, exercise sound judgement, and escalate issues appropriately.
• Professionalism, discretion, and the ability to handle sensitive or confidential information (e.g., HR records, board materials, donor-linked financial data).
• Strong interpersonal skills and a service-oriented approach when supporting colleagues, members, and partners.
• Ability to work accurately under pressure and maintain consistency in routine tasks such as timesheet consolidation and invoice tracking.
• A problem-solving mindset, with the ability to suggest and implement improvements to administrative or financial processes.
• Comfortable working in a hybrid or remote environment and managing workload with limited supervision.

What we offer

• 25 days of annual leave increasing annually after 2 years, up to a maximum 30 days (plus bank holidays)
• Office shutdown between Christmas and New Year
• Employer Pension contributions
• A focus on professional development, including access to overseas events, workshops, and training

How to apply

Application is by submission of a CV and cover letter, contact details can be found in the attached document.

The cover letter should be no more than two pages, and explain why you are interested in this post with GISF and how your skills and experience make you a good fit.

Closing date: 16 January 2025 (applications reviewed on a rolling basis)

This post is UK-based. Candidates will need to show evidence of their eligibility to work in the UK. Further information will be provided when an offer of employment is made.

Role: Director of Fundraising and Communications

Location:Home-based, with regular attendance (2-3 times per month) of meetings in London.

Salary:£70,000

Type: Permanent, full time (37.5  hours per week) or flexible to at least 0.8 FTE

Responsible to:CEO

Responsible for:Head of Communications, Marketing & Digital (and team); Fundraising Managers x 2; Fundraising Assistant

Benefits:   Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme

About the role

Every five minutes, someone, somewhere in the world is told that they have MS. There are currently 2.9 million people in the world living with MS. When you’re diagnosed with MS, in just seconds, the future that you saw for yourself and your loved ones has been shattered. A diagnosis often comes at a time when you’re in the prime of your life, when you should be planning your future, not facing a lifetime of uncertainty. Knowing you have MS can feel incredibly isolating and lonely.

Overcoming MS is here to provide hope: through lifestyle changes, backed by scientific research, a full and healthy life with MS is possible. Could you be the person that helps us get this message of hope through to thousands of people diagnosed each year, their families and friends, and to potential funders?

This role is an essential leadership role in Overcoming MS, working as a key member of a small Senior Leadership Team, in partnership with the Chief Executive and Director of Services. The Director of Fundraising & Communications is responsible for driving income generation, strengthening the charity’s profile, and embedding marketing and digital excellence across all areas of work.

Job summary:

You will set both strategic direction and deliver hands-on activity, overseeing all fundraising streams, communications, digital platforms, and supporter engagement. You will develop integrated strategies that maximise limited resources, grow sustainable income, amplify our impact and ensure the charity communicates with clarity, consistency, and purpose.

You will lead a small team of fundraisers, marketeers and communicators to deliver to our current organisational plans, whilst developing longer term plans to extend our reach and our income base. You will work proactively and independently to build relationships, develop innovative campaigns and provide the support that enables our service delivery to function.

You will be expected to provide a high standard and quality of impact across a range of activities and projects, being fully aware of and upholding the charity’s values, and taking responsibility for modelling these to others across the organisation and to the wider community.

Key responsibilities:

1. Strategic & organisational leadership

• Lead the development and delivery of an integrated fundraising, communications, and digital strategy aligned with the charity’s mission and growth ambitions.
• Provide senior leadership input into organisational planning, impact reporting, and strategic development.
• Manage departmental budgets, forecasting, and performance monitoring.
• Foster a collaborative, values-driven culture and support wider organisational priorities.

2. Fundraising leadership

· Drive sustainable income growth across key fundraising streams:

o Individual giving and regular giving

o Major donors

o Trusts and Foundations

o Corporate partnerships and sponsorships

• • Community and challenge events
• Personally manage selected high-value supporters and partnerships.
• Develop compelling cases for support, pitches, and fundraising campaigns.
• Ensure excellent donor journeys and stewardship, supported by effective digital and CRM systems.
• Maintain compliance with fundraising best practice and regulations.

3. Communications, brand & digital

· Transform our approach to raising awareness – both of the connection between healthy lifestyle and MS, as well as Overcoming MS itself – ensuring we reach people with MS and their families at the earliest point of a diagnosis.

• Lead Overcoming MS’s communication strategy to significantly grow visibility, engagement and trust, with everyone affected by MS, the Overcoming MS community, donors and fundraisers, and other key stakeholders.

• Ensure digital and communication tools, channels, systems and platforms underpin and are able to maximise opportunities for all fundraising, communications, and operational activity.
• Use communication and marketing techniques to amplify the impact of our services and increase our reach, ensuring maximum take up.
• Oversee the charity’s website, ensuring strong user experience, accessibility, SEO performance, and conversion optimisation.

• Oversee production of high-quality, tailored content for digital, print, and social channels.

• Oversee digital supporter acquisition and retention: paid ads, email marketing, marketing automation, and analytics.

5. Campaigns & public engagement

• Lead fundraising, awareness and media campaigns across digital and traditional channels.
• Use data, insights, and analytics to optimise campaign performance and supporter engagement.

6. Other

• Provide regular performance reports to the CEO and Board, including financial updates, campaign metrics, and risk management.
• Maintain up-to-date knowledge of fundraising regulation, data protection, accessible communications and digital governance, ensuring all our activities are compliant.
• Ensure that all activities uphold the charity’s values, safeguarding practices, and ethical commitments.
• Represent the charity externally at events, conferences, and partner meetings.

PERSON SPECIFICATION

Essential experience

• Senior leadership experience within a charity or non-profit organisation, ideally in a small team or resource-limited environment.
• Proven track record of generating income across multiple fundraising streams.
• Experience leading digital, communications, and/or marketing functions.
• Demonstrable experience of measurable impact within a small organisation, through increasing income generation or significant reach.
• Demonstrable experience of content creation, audience engagement and strong message creation.
• Experience of delivering integrated campaigns, including overseeing media and digital engagement, with demonstrable outcomes.
• Experience managing donor relationships, funder reporting, and high-quality proposals.
• Budget management and strategic planning experience.
• Significant experience of managing external providers, agencies, suppliers and partners, managing relationships to achieve better terms, service or outcomes, overcoming difficulties or retendering where required.

Essential skills & competencies

• Strong digital skills: CRM systems, website CMS, email marketing tools, social media management, analytics, and digital fundraising techniques.
• Excellent written and verbal communication, with the ability to craft compelling stories and proposals.
• Relationship-building ability with donors, partners, media, supporters, and stakeholders.
• Creative and data-driven approach to engagement, marketing, and income generation.
• Strong knowledge and understanding of fundraising, communications, GDPR, safeguarding, accessibility and other standards.
• Ability to balance strategic leadership with hands-on delivery.
• Strong organisational, planning, and project-management skills.

Personal attributes

• Passion for the work that Overcoming MS does and the communities we serve.
• Highly adaptable, resilient, and comfortable working in a fast-paced, small-team environment.
• Understanding of an organisation with a dispersed, remote team across a wide geography.
• Collaborative, supportive, and able to inspire confidence internally and externally.
• Proactive, solutions-focused, and committed to continuous improvement.
• Integrity, discretion, and a commitment to ethical fundraising and responsible communications.
• Excellent standard of written and spoken English and ability to communicate effectively with a range of people from diverse backgrounds.
• Excellent interpersonal skills
• Fully committed to Overcoming MS’s values

Desirable

• Experience with a charity from the health sector or an understanding of multiple sclerosis or other neurological conditions.

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.

We’re seeking a creative and organised individual to lead on communications and learning for our volunteer network. You’ll be responsible for developing engaging content, coordinating volunteer newsletters, and supporting the delivery of training and learning resources across a wide range of roles. This role requires excellent written and verbal communication skills, a keen eye for detail, and a collaborative approach to ensure volunteers feel informed, supported, and connected. If you feel you have the attributes above, we would love to hear from you.

In return, we provide a great working culture and offer flexible working options, 26 days annual leave, the ability to buy or sell annual leave, supportive family policies, and a 6% pension contribution.

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

This is a UK-wide role and can be home-based from anywhere in the UK. Some travel will be required, including occasional visits to our office in Andover, Hampshire. Office-based or hybrid working is also available for those living within commuting distance of Andover.

A. Project Coordinator

We are looking for an experienced, dynamic and motivated Project Coordinator and Admin. Officer to implement a project entitled Tragedy to Legacy:  Preserving the Social Heritage of the Damilola Taylor Trust, working with young people to create:

· A digital archive featuring documents, photos, and materials from across the Trust’s journey.

· Record 15 oral histories with young people, mentors, community leaders, and others involved with the Trust over the  years

· Organise a public exhibition in South London, with an online version, showcasing the Trust’s story and legacy

B. Admin. Officer

· Provide a range of administrative support to enable the smooth functioning of the Trust’s programmes, management and governance for a period of three months.

Roles and responsibilities:

A. Project Coordinator:  Tragedy to Legacy: Preserving the Social Heritage of the Damilola Taylor Trust

· Produce a project delivery and evaluation plan to deliver objectives of the Tragedy to Legacy: Preserving the Social Heritage of the DTT project for approval of DTT trustees.

· Organise information sessions to promote the project and to recruit YP for the Youth Heritage Team (YHT)

· Engage the services of an Oral History facilitator

· Recruit participants with lived experience of DTT’s journey for oral history activities

· Organise Youth Heritage training workshops for the YHT

· Implement project tasks:

1. Establish project steering group; Organise YP to research and collect archival materials; monitor project delivery;

· 2. Direct YP to create oral history story board

· 3.  Support YP to prepare Oral History film shooting schedule

· 4.  Organise shooting of 15 oral histories

· 5. Curate digital archive and edit film footage

· 6. Finalise public exhibition design, liaise with Library/Schools and schedule Public Exhibition event

· 7. Launch digital archive, screen docu-film and launch Public Exhibition

· 8. Prepare project evaluation and impact report and close the project

You will ensure the highest standards of support and safeguarding during delivery of the project.

B.  Administration Officer -role and responsibilities

· Provide administrative support to Trustees and the executive management team and Youth Board

· Provide general administrative support across the Trust, including scheduling meetings, administering our Microsoft 365 system, helping to produce reports/ letters, managing emails, facilitating in-house communication, managing our records

· Manage enquiries to the Trust and respond to routine enquiries, ensuring that actions are followed up

Proactively manage our website day-to-day and post to our social media, consulting where necessary

Person specification -Specific experience or skill

KEY: (E) Essential (D) Desirable

A. Project Coordinator

· An excellent understanding and a proven track record of relevant experience working with young people (YP) from inner-city areas of high deprivation (E )

· Demonstrable skills at building effective relationships with young people and professional organisations (E )

· Project management experience, preferably working with YP, using digital tools to archive documents, photos, and artefacts of an organisation’s work. (E )

· Strong influencing and motivational skills; the capacity to get the best out of YP and confidently deal with issues and challenges (E )

· Excellent communicator, planner and problem solver, a strong team player and an exemplary role model (D)

· Self-directed, self-motivated with the ability to work on own initiative to plan and manage workload.  (E )

· Strong IT skills including experience of MS Office system

· Relevant experience of managing YP on community-based projects (E )

· Knowledge of the processes involved in designing, planning, shooting and editing film footage

        Experience of curating digital archives and editing films (E )

· Ability to be flexible, switch roles as required and be dynamic in approach

• Experience of organising own work effectively with limited supervision ( E )

• Experience providing administrative support (E ).

· Experience of working in a charity would be an advantage (E)

• Proficiency in Microsoft 365 including administering a system (E

•  An ability to gather, analyse and evaluate data and to prepare and present concise reports both orally and in writing

• Exceptional time and task management skills; calmness under pressure (E 

Knowledge, qualifications

· Knowledge of project management and good administrative practices (E)

· Knowledge of General Data Protection Regulations (E)

· An understanding of safeguarding of children, young people and vulnerable adults (E)

Personal qualities

· Commitment to own continuing personal and professional development

· Commitment to the vision, mission and values of DTT

· Flexibility

· Commitment to effective relationship building and collaboration

· Commitment to safeguarding and dedication to promoting the welfare of young people.

This is a brilliant time to join our Research and Impact team. We are at the start of a new strategy which has learning and development at its heart. We have embedded a strong monitoring, evaluation and learning culture within the organisation and have a highly evolved theory of change. We have a learning plan for the year ahead and a 5-year vision for where we want our learning culture to get to in the next strategy period. Our work is central to BookTrust’s ambition to deepen our impact for children and families, and build our profile, public affairs and income generation work in support of our overall mission.

We are looking for someone committed to and excited by the potential for research and insight to strengthen our impact for children and families, with a specific focus on our work with primary and secondary schools.

The role will suit a mixed methods researcher, with experience of data led problem solving – i.e. analysing and presenting data from a range of sources to develop and test hypotheses, generate insights and help others apply these to shape and inform decisions or drive change. It requires excellent written, verbal, and visual communication skills, and a keen eye for detail. The role requires someone who is happy to work collaboratively and flexibly in a changing environment, potentially changing focus and approaches in line with evolving organisational priorities. It requires high levels of organisation and the ability to manage multiple projects and priorities.

This is an early career position, but we are looking for candidates with one or two years’ relevant experience outside academia.

Please apply through our Career’s portal with your CV and a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.

Please also answer this question in your cover letter:

BookTrust sees good data, and good use of data as key to delivering our strategy. In your application, please tell us: what are some of the principles of good use of data that BookTrust should incorporate into our work? (Even if you use AI for a little help, please focus your answer on the principles that you personally feel are most important.)

Please also attach one or two examples of written outputs (reports, blogs etc) you have produced and also specify if you are applying to be based from our Leeds of London office.

As our Events Assistant you have an exciting opportunity to join our developing charity. Working closely with the Events Manager, volunteers and a small team of colleagues, we are looking for an enthusiastic and committed individual to provide efficient and strong administration and coordination for both existing and new supportive events for bereaved parents and adult siblings. This role also involves supporting the volunteers who facilitate online groups, in-person retreats, support days, and supportive walks.

For this varied and busy role, we are looking for a highly organised individual with excellent interpersonal, written and IT skills. You will be comfortable working across multiple projects, be able to prioritise effectively and manage your time well in this part-time position, as many projects are time sensitive. You will have some experience in event administration and coordination and be able to learn new processes quickly. Excellent attention to detail is essential in this role and you will also be able to build successful relationships with volunteers and staff.  The role requires a high degree of flexibility, including a willingness to work some evenings and weekends. You will work closely with colleagues while also using your own initiative to work independently and complete time sensitive tasks. 

Benefits include:
* Employer pension contributions at 3% of salary
* 5 weeks/25 days (FTE) annual leave (plus bank holidays)
* Personalised training and development budget
* Additional wellbeing/mental health days plus personal wellbeing budget
* Flexible working arrangements

Please note that this role is not involved in fundraising events. 

We value diversity and inclusion and actively support an inclusive culture. We welcome and encourage applications from individuals from all backgrounds, especially those from underrepresented groups and bereaved individuals. 

This role is open to applications from bereaved or non-bereaved individuals.  However, in line with our policy for our volunteer team, we request that any bereaved parents or siblings considering applying for this paid Events Assistant role are at least 4 years bereaved to enable time to be given to your own loss and grief.

The Compassionate Friends (TCF) is the UK’s only national charity providing peer support to bereaved parents whose child, of any age (from 1 month old to an adult child), has died from any cause. We also offer support to bereaved adult siblings and grandparents.

Via over 300 trained and supported volunteers, bereaved parents, adult siblings and grandparents themselves, we support over 25,000 bereaved parents each year through peer support offered in person, over the telephone, by email, online, and in print.

About MDSC

Muscular Dystrophy Support Centre (MDSC) exists to ensure that people affected by muscle-wasting conditions are not just supported, but heard, connected and empowered. We are a growing, values-led charity rooted in lived experience, community connection and practical impact.

This role sits at the heart of that mission.

The Role

This is not a tick-box participation post.

As our Service User Participation Worker, you’ll make sure service-user voice actively shapes our culture, communications and service design. You’ll build community connection, run meaningful participation activities, and capture powerful lived-experience insight that directly influences decision-making, storytelling and strategy.

You’ll work closely with colleagues across communications, therapy, fundraising and leadership — translating real experiences into real change.

What You’ll Be Doing

Building community & connection

• Designing and delivering inclusive activities, groups and events
• Creating both in-person and digital opportunities for peer support
• Supporting service users to become ambassadors and contributors

Leading meaningful participation

• Developing and embedding a clear participation and co-production model
• Facilitating forums, feedback sessions and co-production activities
• Making sure insight feeds directly into communications and service improvement

Capturing lived experience

• Safely and ethically collecting stories, feedback and content
• Working with the Communications team to create authentic, non-tokenistic content
• Ensuring consent, safeguarding and dignity are always front and centre

Advocacy & individual voice

• Supporting service users to share experiences and influence decisions
• Acting as a trusted point of contact
• Escalating safeguarding concerns where appropriate

Learning & impact

• Tracking engagement and participation outcomes
• Producing insight summaries and reports
• Closing the loop — showing people how their voice leads to change

About You

You’ll be organised, empathetic and confident working with people from all walks of life. You’re comfortable facilitating groups, handling sensitive information and balancing structure with warmth. You believe participation should be meaningful, not performative.

Experience of working with disabled people, health settings, charities or co-production models is an advantage — but mindset matters just as much as background.

What We Offer

• A role with genuine influence and visibility
• A supportive, values-driven team
• Strong commitment to training and development
• Employee Assistance Programme
• Pension contribution
• Generous annual leave (pro rata)

Safeguarding

This role is subject to a probationary period and an enhanced Disclosure and Barring Service (DBS) check.

Passionate about rivers? Become a Catchment Officer at SERT and lead partnerships, inspire communities, and deliver projects that make a real difference to the UK’s waterways.

About the Role

As a Catchment Officer, you’ll act as a coordinator and investigator—gathering data, uncovering issues, engaging communities, and creating momentum for change. Working within our Water, Land & Catchments Team, you’ll lead an ambitious programme of projects focused on river restoration, citizen science, and evidence-led environmental management.

This is an exciting opportunity to join a passionate team, working predominantly within the Rother, Cuckmere and Pevensey catchments, tackling some of the UK’s most urgent environmental challenges. We’ll support your development, amplify your impact, and help you thrive.

Key Responsibilities

• Host Catchment Partnerships: Coordinate collaboration across stakeholders using the Catchment Based Approach (CaBA) to drive action grounded in data and evidence.
• Investigate Catchments: Collect and analyse data, engage with local communities, and build a detailed picture of pressures and opportunities.
• Build the Evidence Base: Set up monitoring systems and identify data gaps.
• Deliver Projects: Design and implement river restoration, pollution prevention, natural flood management, and engagement initiatives.
• Secure Funding: Develop proposals and secure funding from diverse sources.
• Engage and Inspire: Lead communications and stakeholder engagement to foster a shared vision for healthier rivers.

What We’re Looking For

• Strong understanding of river catchment management, ecology, hydrology, or environmental science.
• Experience in project development and delivery, ideally with nature-based solutions or citizen science.
• Confidence in collecting, analysing, and using environmental data.
• Excellent facilitation and communication skills.
• Ability to build consensus among diverse stakeholders.

Why Join Us?

• Work on meaningful projects that improve river health and biodiversity.
• Be part of a friendly, talented, and passionate team.
• Opportunities for professional development and growth.

Ready to make a difference?
Apply now and help us create healthier rivers for people and wildlife.

Interested? Apply now and help us create a healthier, more resilient catchment, see the full Job Description for more information.

Application process

• Closing date for applications: Sunday 18th January 2026 at 11:59pm.
• Interviews:  w/c Monday 29th January 2026

STEM Learning’s vision is ‘improving lives through STEM education’ by empowering young people with the skills and knowledge to thrive through effective teaching and learning.

To achieve this, STEM Learning provides a range of support which includes subject-specific professional development for teachers and other educators, quality assured resources, STEM Ambassadors programme, and a suite of enhancement and enrichment activities.

Reporting to the Project Lead, the Account Management Officer will manage relationships with STEM Learning’s valued funders while working to ambitious targets, ensuring they have an exceptional experience. Please note that this is a 12-month FTC maternity cover role. 

This role will be mostly home-based, with one office day per month (travel costs covered) at either London (City) or York University (walking distance from York city centre). Travel for meetings will be expensed. The National STEM Learning Centre based at York University is a unique and impressive teacher CPD venue, mirroring the modern classroom and laboratory facilities, as well as housing their inspirational resources centre. 

About the role

Key responsibilities for the Account Management Officer role include:

• Stewardship of Funders: Manage and streamline communications with STEM Learning’s growing group of funders.
• Creative Engagement: Develop innovative ways to engage with funders, including strategic partnerships, commercial activities, and employee engagement through the STEM Ambassadors programme.
• Effective Communication: Correspond with funders using creative and engaging methods.
• Creating “Wow” Moments: Build personal connections between funders and STEM Learning’s mission.
• Collaboration: Work with internal stakeholders to ensure effective partnership delivery.
• Impact Evidence: Leverage STEM Learning’s impact evidence and collaborate with the Evaluation Team.
• Growth and Renewals: Ensure the growth and renewal of existing partnerships.
• New Partnerships: Work with the Fundraising Development team on pitches and ensure a smooth handover of new wins.

About you

Ideal skills and experience:

• Track record in building and sustaining exceptional relationships with supporters and funders
• Strong organisational skills, enthusiasm and tenacity
• Excellent communication skills and collaboration are a must
• Specialist knowledge of the trends and developments in the sector completed through relevant training is desirable. In the role, you will need to stay up to date on relevant press and industry news.
• You’ll also be an outstanding advocate for STEM Learning and the ENTHUSE Charity, embodying their values: Sustainable – Innovative – Proactive
• If you are a proactive and innovative individual with a passion for STEM education, we want to hear from you!

Employee benefits

STEM Learning offer an exceptional employee benefits package, including: 

• 30 days annual leave plus bank holidays (up to 5 days leave can be carried over to the following leave year)
• Excellent pension scheme with employer contributions of up to 15%
• Private health care via Benenden Health plus Healthcare Cash Plan and Dental Plan
• Annual salary review
• Electric Car Benefit Scheme via Tusker
• Interest-free season ticket loan
• Discounted gym membership and shopping discounts
• Gourmet Society and tastecard dining cards (incl. 2 for 1, 50% off food bill and 25% off total bill)
• Kids Pass
• Employee Assistance Programme

Prospectus are pleased to be supporting our client in their search for a Senior Partnerships Officer.

The organisation is the national charity working to end domestic abuse against women and children. They have been at the forefront of shaping and coordinating responses to domestic violence and abuse through practice for almost 50 years. They empower survivors by keeping their voices at the heart of the charity’s work, working with and for women and children by listening to them and responding to their needs.

This is a full-time, permanent role, with flexible working arrangements with a salary of £34,200 per year (plus Inner London Weighting of £3,483.94, if eligible). This is a hybrid role and the postholder will be expected to work from their offices in either Bristol or London 1-2 days a week.   

The Senior Partnerships Officer will work closely with the Partnership's & Development Manager and Head of Fundraising to continually develop and maintain strategy for maximising income from corporate supporters. You will have personal responsibility for a portfolio of prospective and existing corporate supporters to solicit large donations, apply for funding and ensure meaningful partnerships are created.

They are looking for someone with proven experience of creating meaningful multi-year partnerships, securing sizeable donations. You will also have demonstrable experience of meeting/exceeding targets set.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Ariha Semontee at Prospectus.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. Please in the first instance share an up-to-date CV with us and should your experience be suitable, we will look to arrange for a call and/or meeting to brief you on the role. You will then have all the information you need to finalise your formal application. We are looking forward to connecting with you soon.

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role
As part of our strategy for growth and national impact, SCAA is seeking a motivated individual to manage our newly formed Data function, as Data and Insights Manager. This is a hands-on managerial role, which will contribute to both the immediate data management requirements and lead on the development of the longer-term Data and Insights Strategy for SCAA.

The successful candidate will be instrumental in embedding a culture of data-driven decision making, using insights and analysis to support future growth, with a particular focus on fundraising, marketing and supporter engagement. They will ensure the right frameworks and infrastructure are in place to allow for effective data management and data-driven decision-making across the charity.

This role can be fully remote, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.

About You

Essential

• Significant experience leading data strategy, governance or CRM development in a fundraising, marketing or customer insight environment.
• Strong knowledge of data protection and GDPR compliance, with understanding of DPO responsibilities.
• Demonstrable experience in designing and interpreting data analysis and insights to inform strategic decisions.
• Experience overseeing CRM systems from a strategic perspective, including planning for improvements or new systems.
• Working knowledge of Power BI or other data visualisation tools from a user or strategic oversight perspective.
• Excellent leadership and line management skills, with experience developing staff and building data capability within the wider team.
• Strong communication and influencing skills, with the ability to engage senior stakeholders with complex data insights.
• Project management skills.

Desirable

• Experience within the charity sector, especially in fundraising or supporter engagement.
• Experience working with finance teams on reconciliation and Gift Aid processes.
• Qualification in data protection, data analysis, or a related discipline.

Our Benefits

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
• Death in Service benefit: 3 times annual salary
• Optional Private Medical Insurance plan and Cashplan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities
• Hybrid Working (minimum 2 days per week in the office)

Selection Process
Interviews will take place at our base at Perth Airport in Scone. First interviews will take place during the week commencing the 9th February 2026 and second stage interviews will take place during the week commencing 16th February 2026.

How to apply
Please refer to the full job pack on our website.

Application deadline is 5pm on Thursday 29th January 2026. Please note that we may close this vacancy early if we receive a sufficient number of applications, so we encourage you to apply as soon as possible.