Supporter manager jobs

Lead with compassion. Inspire through purpose. Shape the future of Hospiscare.

Hospiscare has been at the heart of our community for over 40 years, providing outstanding specialist end-of-life care and support to people and their families across Exeter, Mid and East Devon. As we look to the future, we are seeking an exceptional Chief Executive Officer to lead our charity with vision, empathy and strategic strength.

The opportunity

This is a pivotal leadership role — guiding a much-loved local charity through a period of challenge but also opportunity. You’ll work closely with a dedicated Board of Trustees and an experienced Leadership Teams to shape and deliver our strategic goals, ensuring Hospiscare remains resilient, sustainable, and true to our founding values of care, compassion, and dignity.

You’ll be the public face and voice of Hospiscare — inspiring confidence among our staff, volunteers, supporters, healthcare partners, and the wider community. Your leadership will ensure we continue to deliver the highest standards of specialist palliative care while innovating to meet the changing needs of our patients and our community.

About you

You are an accomplished and compassionate leader, able to inspire and unite people around a shared purpose. With substantial senior leadership experience — ideally gained in the charity or health and social care sectors — you bring a track record of shaping strategy, managing complex budgets, and achieving sustainable results.

You’ll understand the challenges facing healthcare and charitable organisations and bring creative, collaborative solutions. You are confident working with a Board, comfortable in the public eye, and driven by a genuine commitment to making a difference to people’s lives at the most profound of times.

Key strengths you’ll bring

• Strategic vision and proven experience leading organisational change and growth
• Strong understanding of governance, finance, and regulatory environments
• Exceptional interpersonal and communication skills — connecting easily and authentically with people from all walks of life
• A leadership style that combines compassion, clarity, and courage
• A deep alignment with Hospiscare’s mission and values

Why join Hospiscare?

At Hospiscare, you’ll find a community of extraordinary people — staff and volunteers dedicated to providing the very best care and support when it matters most. This is more than a leadership role; it’s an opportunity to make a lasting impact on a vital local charity and the lives of countless people in Devon.

We are working with Charity Recruitment Consultant, Jackie Dawkins of Shine Charity Recruitment,who is supporting our search.  For further details about Hospiscare, please read the Recruitment Pack 

Key Dates:

• Closing Date – 26th January 2026 at 5pm
• First Interview with Jackie Dawkins (via Zoom) – 2nd/3rd February 2026
• Shortlisted candidates informal meeting with Chair – 23rd February 2026
• Interview and Assessment Day at Hospiscare – 24th February 2026

About The Role

The Royal British Legion is looking for a Prospect Research Manager to join our Philanthropy team. We are looking for someone to join our passionate and driven Philanthropy team who loves uncovering opportunities, connecting insights, and helping to grow meaningful supporter relationships that make a real difference.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

In this role, you’ll lead on identifying and researching potential major donors, trusts, and companies, turning complex information into clear and actionable insights. Your work will directly influence how we approach fundraising, helping to build a strong prospect pipeline, support income growth, and strengthen our impact across the organisation.

You’ll deliver high-quality research, prepare detailed profiles and briefings, and play an important part in due diligence processes. You’ll also work closely with senior colleagues and trustees, contributing to strategic planning and ensuring decisions are informed, evidence-led, and forward-thinking.

We’re looking for someone who’s naturally curious and detail-driven, with a flair for transforming data into insight. You’ll have a strong understanding of data protection and confidentiality, excellent communication skills, and the confidence to collaborate with teams across all levels.
This is a brilliant opportunity to take ownership of a developing area and shape how we approach prospecting at an exciting time for the Legion. If you’re experienced in research, passionate about data, and motivated by helping teams achieve great results, we’d love to hear from you.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days per week connecting directly face-to-face with colleagues at the hub.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Membership Engagement Co-ordinator
£31,000 - £33,000 pa plus excellent benefits
London NW1 (with hybrid working)
Permanent, full-time

The Faculty of Public Health is recruiting to the new role of Membership Engagement Co-ordinator.

The Membership Engagement Co-ordinator will sit within the Faculty's small communications team to support a consistent and enhanced approach to engagement with Faculty members at local level, working closely with the Faculty's Local Board Members.

This new role will also seek to promote Faculty membership across the four nations of the UK, and provide other support to the Faculty's membership communications function.

The UK Faculty of Public Health (FPH) is full of people who are passionate about improving people’s lives.

We’re a small charity with around 20 paid staff at any one time. Every so often new opportunities arise for people to join the staff team and help to make a difference, but we rely on the amazing support of our members to deliver much of our important work. The Faculty of Public Health operates a hybrid working scheme with staff working 1 day a week in the office at minimum.

To apply please email your CV and covering letter via the application link. 

Closing date: 21 January 2026.

We currently have an exciting opportunity for a committed Christian* with building surveying and asset management experience and a heart for older people to be part of this vital and fulfilling position.

Reporting directly to the Director of Property Services, you will have a key role in ensuring the provisions of our selected properties are safe and comfortable and responding efficiently to repair needs and requests.

This role is part of the support function provided by our Support Office in London, however, you will be working remotely with regular travel across our various homes and schemes. 

Read our job pack here for more information and about our beliefs and values here.

Responsibilities:

• Working with the Directors of Property, Finance and Operations to agree on maintenance budgets;
• Specifying, tendering, monitoring and supervision of building and refurbishment projects and planned preventative maintenance;
• Prepare reports in relation to ongoing and forecast work and budgets;
• Produce recommendations on future cost planning;
• Responsible for proper authorisation of orders, invoices, accounts, etc., in line with agreed policies;

Skills/Experience:

• Qualified building surveyor, architectural technician, project manager, quantity surveyor or similar qualification.
• Building defect identification and maintenance procurement and management;
• Property maintenance surveyor role;
• Facilities and asset management;
• Building project and repairs management;
• Able to prepare estimates, drawings and specifications for projects and project manage them.
• Computer literate and able to work in Excel, Word, etc.
• Team player;
• Self-motivated;
• Willing and able to travel extensively as the role requires;
• A clean driving licence, valid for UK driving;

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).).

Hours:

40 hours a week, usually worked over 5 days.

“On-call” cover is required to meet demands. Please get in touch for more information about working patterns. 

Benefits:

• Remote working
• Company car provided if needed for the role
• 5 Weeks' paid holiday per year as well as bank and public holidays
• Employee assistance programme
• Perkbox
• Life Assurance
• Care Friends
• Birthday reward
• Long-standing service rewards
• Being part of our friendly staff team
• Pension scheme 
• On-going training and support
• Flexible working pattern

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

INDHP

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

The International Finance Manager is responsible for overseeing and managing complex, high-risk financial operations related to our partner's international grantmaking and emergency relief support. This role combines financial leadership with flexibility and responsiveness to needs in volatile contexts, particularly for grassroots movements and activist groups globally - managing overseas financial transactions, handling multi-currency payments, managing exchange rate risks.

Key Responsibilities

Grant Finance Oversight

- Lead all financial processes for international grants: budgeting, transfers, reconciliations, reporting.
- Manage multi-currency payments into high-risk regions; ensure compliance, mitigate fraud/diversion risk.
- Strengthen internal controls and financial systems for expanding global operations.
- Be agile to respond quickly to humanitarian needs.

Risk & Compliance

- Ensure due diligence (KYC, AML) and enhanced vetting particularly for overseas partners and informal/unincorporated networks.
- Comply with HMRC and UK banking rules, counter-terrorism finance regulations.  Work with the Compliance, Risk & Innovation team to improve policies/procedures.

Client & Stakeholder Management

- Act as finance lead for philanthropic clients working in relief and grassroots activism.
- Provide advice on financial risk, best practices.
- Foster relationships with grassroots partners; ensure transparent, accessible reporting.
- Apply trauma-informed approaches in working with clients in conflict or activist settings.

Humanitarian & Global Finance Expertise

- Use knowledge of international finance especially in difficult contexts (e.g. unincorporated groups, sanctions, restricted jurisdictions) to design processes that satisfy both donors and grassroots partners.
- Monitor emerging risks globally and help shape responses.

Essential Experience & Knowledge

• Significant experience in finance, grantmaking or compliance in international/ humanitarian/ philanthropic settings.
• Experience in managing overseas financial transactions, handling multi-currency payments, managing exchange rate risks etc.
• Experience dealing with high-risk jurisdictions and partners, including unincorporated or grassroots networks.
• Familiarity with due diligence, risk frameworks, KYC/AML, UK charity and banking regulations.

Desirable

• Arabic (spoken/written) skills preferred
• Past work in NGOs, fiscal hosts, or international grant making.
• Experience with cryptocurrencies.

Skills & Ways of Working

• Strong interpersonal / stakeholder management skills. Cultural sensitivity.
• Ability to balance rigorous compliance with flexibility / urgency.
• Capacity to work in fast-paced, evolving environment; adapt priorities quickly.
• Alignment with our values: collaboration, curiosity, courage, creativity.

Terms & Benefits

• Salary: c.£45,000 per year.
• UK-based; London office with hybrid working (if you’re local, some office days; remote if elsewhere in UK)
• Occasional UK/European travel.
• Annual leave: 22 days + bank holidays, plus 3 extra days between Christmas & New Year.
• Pension: 3% employer contribution after 3 months.
• Additional paid time off for voluntary work / trusteeship etc.
• Wellbeing support (counselling, online resources), financial wellbeing benefits & discounts etc.

The SMCA, a small charity, runs a successful  community Hub.  We have a small staff team who deliver a range of exciting activities, events and projects.  We work hard to ensure that there is something on offer for everyone in the community and are constantly developing new and exciting programmes.

We are looking for an exceptional individual to join us.  Experience in community development, working with children and young people or seniors is welcomed, but most importantly is willingness to get involved, confidence to lead on some activities and projects, flexibility - our days are often full of unforseen tasks/actions that need to be carried out.

You need to be a great communicator and really enjoy working with people.

If this post interests you then please get in touch.

Title: Capacity Development Officer 

Type: Employee (100%)

The contract will be managed by a third party (Remote) that will act as the legal employer, handling payroll and compliance, while specifying the applicable British employment conditions (right to work, working conditions).

Contract duration: Permanent contract

Reporting to: Capacity Development Senior Manager

Start date: March 2026

Location: UK based with valid work permit – home based with co-working space access

Application deadline: 23 January 2026

About the NCD Alliance

The NCD Alliance (NCDA) is a global civil society alliance of 400+ civil society members across 80 countries dedicated to supporting a world free from preventable suffering, disability and death caused by noncommunicable diseases (NCDs). Over 14 years, NCDA has built a reputation as a leading global advocacy organisation on NCDs, a globalthought leader on NCD policy and practice, a convener and mobiliser of the NCD civil society movement, a partner togovernments and WHO and other UN agencies, and an advocate for meaningful involvement of people living with NCDs (PLWNCDs). Please find more information about the NCD Alliance in our website.

Job description

The Capacity Development unit seeks an officer to support the implementation of the Advocacy Institute programme.The Advocacy Institute is a flagship programme of the NCDA that strengthens NCD civil society with a focus on coalition building and advocacy. It includes Seed, Accelerator and Regional tracks reflecting the different levels of readiness of alliances and their needs. The Seed track supports the establishment and strengthening of NCD civil society networks incountries/regions where these are non-existent or nascent. The Accelerator track works with established NCD alliances to spur advocacy efforts where there are windows of opportunity for specific policy change. The Regional track supports coalition building, advocacy and accountability opportunities of regional alliances. The programme supports selectedgeographies via a combination of grants, technical assistance, peer-to-peer learning, and training; the position will also support the delivery of such offerings.

The Capacity Development Officer will support the roll-out of the Seed and Accelerator tracks, currently in the last year of the Advocacy Institute third phase 2024-2026, and its work with different national alliances aiming to increase the capacity of NCD alliances to drive effective locally-owned advocacy campaigns. In 2026, the officer will also support the evaluation process for the third phase and the design and scoping of the Advocacy Institute fourth phase. 
 

Core responsibilities:

 

•Support the roll out of Advocacy Institute particularly the seed and accelerator tracks in their different components: grants, technical support, and trainings.

•Support the CD unit in grant management duties, including grantee communications, revision of technical and financial proposals, grant award and grantee reporting.

•Support the organisation of the Advocacy Institute trainings, webinars and events as required, includingparticipant support, administrative functions, supporting curriculum development, and evaluation.

·Support the evaluation process of the third phase of the Advocacy Institute (2024-2026).

·Support the scoping of the fourth phase of the Advocacy Institute.

·Leverage NCDA expertise providing technical assistance to alliances and facilitating networking opportunities, enable access to NCDA expertise, advocacy advice and support, and also access to a broader network of advocates who can provide peer-to-peer support.

•Support the provision of written content to promote regional and national activity through NCD Alliancecommunication channels, including social media and website.

•Support the maintenance of regular communications with national NCD alliances for advocacy and network updates.

•Support the maintenance of an updated contacts database of regional and national NCD alliances.

•Support the development of research and knowledge products as needed (e.g., civil society mappings,guides, reports, programme documentation, etc.).

•Support the maintenance of up-to-date Capacity Development content in the NCDA website.

•Handle administrative responsibilities in support of Capacity Development activities as needed.

•Support the mobilisation of regional and national NCD alliances in support of global advocacy campaigns,including Global Week for Action, and any other opportunities.

Required competencies:

 

·Advanced university degree in public health, international relations, public policy, or similar, with a minimum of 2 years of relevant work experience in the non-profit area.

·Demonstrated interest and understanding of global health and development; policy-oriented research and advocacy, knowledge of NCDs would be ideal, particularly on aspects related to NCD prevention (e.g., alcohol control, food policies, environmental health/air pollution) and control (e.g. access to medicines, Universal health coverage, primary health care, NcDs/HIV integration) and NCD financing. Health policy and/or public health background is preferred.

·International work experience is highly desired, as well as professional knowledge of research, advocacy, policy and/or programmes.

·Excellent organisational and strategic planning skills and ability to successfully manage competing priorities and meet deadlines.

·Capacity to work independently and collaboratively in an international team environment with solid interpersonal and verbal communication skills.

·Excellent judgment, strategic thinker, initiative taker.

·Excellent analysis, writing and oral communications skills in English – foreign language skills are a plus (Spanish and/or French).

·Solid knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).

·Availability for international travel (10%; as needed)

Diversity and inclusion are a priority at the NCD Alliance. We are committed to cultivating a fair and healthy environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles.We work to ensure that our recruitment processes are as inclusive as possible to everyone.

Closing date for applications: 23 January 2026. We regret that we are only able to contact shortlisted candidates

About the role:

Step into a role where your drive, resilience and belief in young people can truly change lives. As a Young Person’s Worker across our accommodation services in Islington and Waltham Forest, you will be right alongside young people at risk of homelessness, helping them move from uncertainty towards stability and independence. This is hands on, purposeful work where every day matters, and where your determination can unlock real opportunity for those who need it most.

In this role, you will manage a caseload of young people, building trusted relationships and empowering them to lead their journey forward. You will create and review personalised support and safety plans, support moves into independent accommodation, and help young people take confident steps into education, training or employment. Working within a trauma informed and strengths based approach, you will champion each young person’s goals while developing practical life skills such as budgeting, self care and cooking. You will also support access to essential services including mental health support, housing advice and employment pathways, motivating and coaching young people to take ownership of their futures.

At Single Homeless Project (SHP), you will be part of a tenacious, values driven team that does not shy away from challenge and believes in doing things differently to achieve lasting change. We will support your ambition with ongoing training, development and the chance to grow your career while making a genuine impact. If you are ready to bring your energy, compassion and persistence to a role that truly matters, we would love to hear from you.

About you:

• You bring experience working with young people in the community and in accommodation services.
• Your toolkit includes practical skills in motivation and coaching young people
• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
• A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.

About Us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important Info:

Please note we will be reviewing applications as they are received and progressing those suitable to interview at our Head Office in Kings Cross on an adhoc basis. Therefore please submit your application as soon as possible as we reserve the right to close the advert once suitable candidates are identified. 

Please note there will be a second round of interviews in service for progressed candidates.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

About us

Sheffield ME & Fibromyalgia Group is a small charity providing information and support to people affected by Myalgic Encephalomyelitis (ME) / Chronic Fatigue Syndrome (CFS), fibromyalgia and long Covid in South Yorkshire and North Derbyshire. We are a member-led charity that offers a range of support and services including peer support, drop ins, activities and events, benefits and social care advocacy and more; you can find more about what we do on our website. 

About the role

We are looking for a Welfare Benefits Adviser to work alongside the Senior Benefits Adviser, providing welfare benefits advice to people affected by ME/CFS, fibromyalgia and long Covid; this includes those living with these illnesses, carers and their families.

We endeavour to improve people’s financial situation more widely, especially due to the cost of living crisis, so you will be offered the opportunity to create resources and host drop-in sessions for members. 

Main duties and responsibilities 

• Provide a full welfare benefits casework service for people affected by ME, fibromyalgia and long Covid, including disability benefits and other sources of financial support, such as grants. This will cover benefits check, first claims, mandatory reconsiderations and appeals; supporting clients to understand their options and making informed choices.

• Act for the client where necessary; drafting letters, obtaining medical evidence and researching case law as appropriate.

• Maintain detailed case records for the purpose of continuity of casework, and information retrieval, using the IT software provided.

• Liaise and negotiate with other statutory and voluntary organisations to progress the client’s case and ensure they receive all assistance available. (DWP, NHS, local authorities, other charities)

• Form effective working relationships with outreach agencies and other relevant stakeholders to ensure that good service is being provided and awareness of the illnesses is raised.

• Refer clients to colleagues or other agencies as appropriate for specialist help with major issues that fall outside the remit of the service, including debt and employment.

• Support the promotion and marketing of the advice services of Sheffield ME & Fibromyalgia Group

• Collect feedback from members for service improvement and for our funders

• Contribute to team meetings, reflective practice sessions and work with colleagues to ensure members access support from across our offering (befriending, activities, support groups)

• Any other duties within the scope of the post as deemed appropriate

We’re creating an exciting new fundraising role at QCCA for an experienced, motivated fundraiser who wants to make a visible, immediate impact in the community.

This is a flexible, newly created position that could suit either a Generalist Fundraiser or a Corporate Partnerships Fundraiser, depending on your strengths and interests.

As a Generalist Fundraiser, you’ll help strengthen and diversify our income across trusts and foundations, individual giving, community fundraising, events, and supporter stewardship. Experience in small to medium-sized charities is particularly valuable, as you’ll play a hands-on role in shaping and growing our fundraising approach.

Alternatively, as a Corporate Partnerships Fundraiser, you’ll have the opportunity to build and grow a corporate programme from strong early foundations. This includes developing long-term partnerships, converting corporate interest into meaningful support, and working with businesses keen to deliver social value through volunteering and collaboration.

We’re especially keen to hear from people who enjoy building relationships, spotting new opportunities, and growing income in a thoughtful, values-led way.

We warmly welcome applications from people returning from a career break, those seeking part-time work, fundraisers moving from larger organisations who want to see direct community impact, or anyone ambitious and excited by developing new fundraising areas.

This is a chance to shape a role, grow something meaningful, and see the difference your work makes every

Annual Salary: £24,479
Working Hours: 35 hrs pw (Full-time)
Contract: 1 year fixed term
Based: Wythenshawe

We have recently secured a funding from Rank Foundation through their Time To Shine Leadership Programme and is looking for a suitable candidate for the role.

About the Programme: The Rank Foundation’s Time to Shine Leadership Programme (T2S) has been running for almost 15 years. Each year, Rank offers a grant to organisations to fund a full-time, paid Time to Shine candidate (known as a T2S Leader) to develop their leadership potential, skills and talent within a charity or social enterprise. For more info, please click on the link: Time to Shine – The Rank Foundation

What to expect: This is a 12 month programme where you will be a leading role in driving the Stepping Stones Fundraising Campaign forward whilst gaining valuable work experience and developing professional competency. You will also be part of the Time To Shine Programme peer support group of up to 10 other Leaders from other charities, guided and supported through the year by an experienced facilitator. You will be required to participate in Rank-led programme activities in a residential conferences throughout the year, which will include travel away from home and overnight stays (all expenses will be paid). These activities are a mandatory part of the programme.

About the Role: This role will be responsible for delivering impactful content that inspires and engages funders, corporate partners, and community supporters, building a strong and connected community to generate momentum for the campaign. The postholder will also inform, enhance, and implement our communications plan, offering strategic recommendations to continually enhance its effectiveness. Please see Job Description for more details and requirements.

Please note CVs will not be considered as part of your application for this position. Application and Demographic forms must be returned either via email or by post to Manchester Young Lives.

Please ensure you complete the final section of the application from, giving information as to how you meet the person specification. if you have any question on how to fill the application or question, please email us.

This post is exempt from the Rehabilitation of Offenders Act 1974.

The closing date for completed application forms is 9am Monday the 2nd of February 2026.

A well-known international development organisation is seeking a Programme Finance Manager to support them in the running of key programme areas from a strategic and financial operational perspective.

Managing a team of programme finance accountants, this role will have oversight of the strategic and operational direction of the programmes, managing consolidated financial reporting and grants finance related compliance.

Key duties will include:

• Oversight of end-to-end programme finances, including monthly management accounts consolidation
• Monitoring programme spending through the provision of financial analysis and reports
• Oversight of donor-compliance in relation to grants issued
• Development of internal controls in relation to donor requirements
• Development of financial systems in relation to programme finance processes
• Preparation of audit schedules and year-end external audit processes
• Liaison with external donors to ensure compliance with donor-requirements
• Liaison with auditors to ensure year-end processes are completed in a timely and accurate manner
• Liaison with the internal programmes team to ensure financial information is accurate and generated reports are tailored to non-finance stakeholder requirements

About You

• You will be a CCAB qualified accountant or equivalent
• Experience of working in an NGO environment or grant-funding environment is highly desirable
• Experience of managing financial reporting processes and programme budgeting

What’s in it for you?

• Hybrid working of 2 days per week in the London head office
• Salary of £61,000 per annum
• 24 days annual leave + Bank Holidays + Christmas close-down

Charity People is delighted to be partnering with pioneering human rights charity Standing Voice to recruit for a Communications and Media Manager at an exciting time of real ambition for this incredible organisation.

About Standing Voice

Standing Voice exists to advance the rights, well-being, and inclusion of people with albinism across Africa. With teams in the UK, Tanzania, and Malawi, they deliver holistic, community-led programmes spanning dermatology, eye care, education, psychosocial support, and livelihoods.

The organisation believes in storytelling a tool for justice, and use it to challenge stigma, raise awareness, and promote social inclusion. Their communications help build empathy, shift public perception, and inspire action, locally, nationally, and globally.

The Role

We are seeking an exceptional Communications and Media Manager to shape Standing Voice's global communications vision. This is an exciting and strategic role which sits at the intersection of human rights, international development, and digital storytelling, amplifying the voices of people with albinism and strengthening Standing Voice's work in disability rights and inclusion.

Contract: Permanent role

Salary: £35,000 to £38,000 per annum

Location: Hybrid role between home and London office, with the expectation of at least one day per week in the London office in Hackney

Closing date for applications: 9am on Monday 19th January

Interviews: First interviews will be held during the week commencing 26th January with second round interviews week commencing the 2nd February

Core responsibilities within the position will include:

• Lead the development and implementation of Standing Voice's communications and media strategy across all platforms and audiences
• Ensure a consistent, authentic brand identity across all external touchpoints
• Collaborate closely with programme, fundraising, and executive teams to align messaging with organisational goals
• Own and grow Standing Voice's social media presence across LinkedIn, Instagram, X and Facebook including creating compelling, inclusive, and timely content, including graphics, captions, reels, and stories
• Curate a content calendar that champions beneficiaries, celebrates key milestones, shares impact, and builds community
• Monitor analytics to inform and adapt strategy for maximum reach and engagement
• Manage Standing Voice's photo and video archive, ensuring ethical sourcing, storage, and crediting. sourced, stored and credited to photographers and filmmakers
• Commission, edit and produce powerful multimedia content, including short films, photo stories, digital campaigns, that centre the voices and experiences of people with albinism
• Support donor reports, proposals, and case studies with strong narrative and visual content
• Produce quarterly newsletters and other supporter communications
• Build and maintain relationships with journalists and media outlets in Africa and internationally, securing media coverage through press releases, op-eds, interviews, and features
• Develop media toolkits to support partners and frontline staff with key messages and media training
• Amplify Standing Voice's presence at global forums (e.g. UN Human Rights Council, GlobalSkin and World Congress of Dermatology) through media outreach and presentations
• Partner with local advocacy groups to co-create campaigns in Tanzania and Malawi
• Uphold dignity, agency, and rights in all communications, and lead on ethical storytelling, informed consent, and inclusive practices, championing decolonised communication approaches that prioritise local voices and perspectives

We would love to see applications from candidates with the following skills and experience:

• Previous experience in communications, media, or content creation, ideally in the charity or human rights sector
• Proven ability to grow and manage social media channels or campaigns.
• Exceptional writing and storytelling skills for diverse audiences
• Strong design, visual and multimedia skills (e.g. Canva, Adobe Suite, Final Cut Pro, Lightroom)
• Experience in photography or videography across either production or commissioning
• Demonstrable ability to translate complex human rights issues into accessible, impactful content
• Familiarity with analytics tools (e.g., Google Analytics, Meta Insights) to inform strategy
• Strategic thinker with creativity, initiative, and attention to detail
• Passion for human rights, social justice and inclusive communications
• Willingness to travel to project sites to document stories and train staff

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Services Manager – Complex Needs & Community
Reference number: 313
Responsible to: Director of Complex Needs and Community
Working hours: 37.5 Hours per week
Rate of pay: £38,000 - £39,000 per annum 
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home
Area covered: The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations

About Us

For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.

We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.

About our Complex Needs & Community Services

The successful candidate will manage and develop the Complex Needs and Community Teams at Hertfordshire Mind Network. The Services Manager will be responsible for leading a variety of services currently including the Flourish (asylum seekers and refugees) contract and the Primary Care Network contract. As the services grow and develop, other services/projects may sit under this post.

About the role

The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations and is responsible for a team of staff and volunteers who work within Complex Needs and Community teams across the county.

As a Services Manager you will be an integral part of the Senior Management Team (SMT) and work in partnership with Complex Needs Team Leaders and the other Service Managers across the Charity. Reporting into the Director for Complex Needs and Community you will be directly responsible for the efficient and effective delivery of two or more of our Services and a key member of the Herts Mind Network Safeguarding team.

Responsibilities of the post

• Support the Director of Complex Needs and Community with effective running of the complex needs and community services.
• Build strong relationships and liaise with commissioners and partner organisations.
• Manage the Flourish and PCN contracts.
• Work closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
• Support the development of services by promoting and being responsive to changing needs.
• Oversee the recruitment and management of client facing staff.
• Be a strong safeguarding level 3 champion and manage/support referrals.
• Ensure all policies and procedures are current, understood by staff and that they are working within these policies and procedures.
• Monitor outcomes and evaluate the service, ensure all KPIs are met.
• Process referrals and manage and prioritise all administration tasks associated with the service, including Payroll and expenses submissions.
• Be part of the Senior Management on call rota (out of hours), attend SMT meetings as required and support the work of the wider SMT. 
• Maintain and enhance service delivery standards and effectiveness.
• Contribute to the service development by working alongside the Directors to evaluate service delivery and produce progress and monitoring reports.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 9am on January 15th 2026.
Interviews to be held on Wednesday 28th of January 2026
N.B. Please quote reference number 313 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.