Supporter service manager jobs

About Us

Freeways and Freeways Trust are linked local charities that supports adults with learning disabilities.

Freeways is a highly regarded provider offering a range of social care support services and Freeways Trust owns and manages a portfolio of properties which support the work of Freeways. Both charities are passionate about helping people to become as independent as possible by supporting them to make choices, learn new skills, and make links with their local community.

About the Role

The Finance Director will play a pivotal role in shaping the strategic direction of both Freeways and Freeways Trust and will be responsible for developing  and delivering financial strategies that align with the charities' objectives while maintaining financial sustainability. This position also involves overseeing financial management, ensuring compliance and leading the finance team to achieve operational excellence.

Key Responsibilities

• Strategic Leadership and Financial Planning: Collaborate with the Senior Leadership Team to set strategic direction and develop financial strategies and budgets.  Develop the financial strategy and five-year budget plan, including capital investment plans and cashflow forecasts that align with strategic priorities and operational plans.

• Financial Management and Control: Oversee finance operations, ensure timely reporting, and lead the annual audit process.  Maintain, review, and update internal financial controls across the finance function, identifying, assessing, and mitigating financial risks. Be responsible for the review and audit of financial processes across the organisation including for the people we support.

• Organisational Performance: Manage budget-setting and performance tracking, providing insightful analysis to stakeholders. 
• Governance: Act as Company Secretary, ensuring compliance with charity law and maintaining essential records with the Charity Commission and Companies House.
• Leadership, Management and Culture: Build strong relationships with key stakeholders and lead the finance team to achieve operational excellence and foster a positive organisational culture.

About You

You will be a qualified and experienced finance professional with strong leadership skills and a commitment to improving financial processes. Your strategic thinking and exceptional communication skills will allow you to explain complex financial information to various audiences and help them understand the impact on the wider charity and the potential future options. You will also possess a solid understanding of financial management, compliance, and governance, along with the ability to lead and develop a team.

Benefits

• 35 days (pro-rata) annual leave entitlement (including public holidays)
• Company sick pay
• Company pension scheme
• Life assurance cover of twice your annual salary (subject to rules of the scheme)
• Free parking on site
• Family-friendly/work-life balance policies
• Free DBS check every 3 years
• Occupational health provision
• Employee Assistance Programme – 24-hour access to a counselling and legal helpline

We are an equal opportunities employer and welcome applications from all backgrounds. This role is subject to an Enhanced DBS and Adult Barred List check.

We’re offering an opportunity to support the delivery of the Trust’s flagship Lessons from Auschwitz Project, and the Trust’s Youth Advocacy Programme (AKA Ambassador Programme), including all content and quality assurance related to the delivery of a portfolio of activity that falls within these programmes. Ensuring that the young people we work with, through these programmes, understand what the Holocaust was, inspiring them to be part of ensuring this history is remembered, and empowering them to recognise and address antisemitism when they see it today. Driving our youth engagement strategy, developing high quality and empowering content, and advocating for youth engagement and youth advocacy.

About the Role
The Senior Programme Development Lead (Lessons from Auschwitz Project and Ambassador Programme) Maternity Cover is accountable for the delivery of the Trust’s flagship Lessons from Auschwitz Project, and the Trust’s Youth Advocacy Programme (AKA Ambassador Programme), including all content and quality assurance related to the delivery of a portfolio of activity that falls within these programmes. The remit of the Senior Programme Development Lead (Lessons from Auschwitz Project and Ambassador Programme) Maternity Cover will include two areas of leadership:

1. The continued development and delivery of our Youth Advocacy/Ambassador Programme – the Trust’s youth engagement initiative. The SPDL is responsible for ensuring that through this programme the Trust engages young people across the country, ensuring they understand what the Holocaust was, inspiring them to be part of ensuring this history is remembered, and empowering them to recognise and address antisemitism when they see it today. The SPDL is responsible for driving a youth engagement strategy, which actively scales up the reach of the programme – bringing it to new audiences. They will be responsible for developing high quality, inspiring, engaging and empowering content to young people in England, Scotland and Wales – quality assuring the programme and all associated initiatives. The SPDL will be an advocate, internally and externally, for youth engagement and youth advocacy, ensuring the Trust’s voice and reputation plays a role in leading and shaping the sector and a future where young people play an active role in Holocaust remembrance and tackling antisemitism today.

2. Oversight of the Trust’s Government funded Lessons from Auschwitz Project, ensuring that the programme continues to reach students across the country each year; that it continues to be regarded as a globally recognised site-based learning initiative; that we are delivering in line with all associated KPIs; and importantly that the content continues to educate in-line with objectives, and continues to inspire young people to continue to engage with the Trust’s cause. This role will work closely with the Chief Programmes and Outreach Officer to drive delivery across programmes in line with the Trust’s strategic vision and strategic plans. The SPDL will work closely with the Senior Logistics Manager who will be accountable for schools marketing; engagement with and registration for all Trust programmes; all associated logistics for schools’ programmes; and ticketing and logistical support for the Ambassador Programme.

For information on the key responsibilities of the role and the person specification, please see the full application pack on our website. This also contains information on how to apply. 

The Community Engagement Officer will play a pivotal role in delivering Alzheimer’s Research UK’s Dementia Community Champions (DCC) programme. Launched in 2022, the programme empowers volunteers to share dementia information within communities that are under-served in terms of access to health information and research, and at higher risk of being affected by dementia. The programme has to date focused on South Asian communities in Leicester, Nottingham, and Derby. In 2026, it will expand to include Black African and Black Caribbean communities in East London. As the programme continues to grow, the Officer will have significant scope to support, shape, and develop this important area of work.

Dementia Community Champions are volunteers trained by Alzheimer’s Research UK to deliver events in their communities to increase knowledge and understanding of dementia, brain health and dementia risk factors. They also emphasise the importance of taking part in research in their local communities.

They do this by:

- attending and completing training in dementia, risk factors, and dementia research run by the core ARUK team.

- holding events within their communities to share dementia information.

- sharing leaflets and other resources.

- speaking to local people about their experience of dementia and signposting them to appropriate information and opportunities.

This role will be known internally as Dementia Community Champion – FTC*

Key Responsibilities:

Day to day support of volunteers

· Assist in the recruitment and management of new DCC volunteers, ensuring a smooth onboarding process and volunteer journey.

· Act as a point of contact for DCC volunteers, providing guidance, support, and timely responses to their enquiries.

· Empower volunteers by helping them build skills and confidence to talk about dementia and dementia research, and to engage effectively with their audiences.

· Plan, facilitate, and deliver monthly online meetings. This includes coordinating with volunteers, arranging logistics, addressing queries, and liaising with internal stakeholders.

Comprehensive admin support

· Provide comprehensive administrative support for the programme, including assisting volunteers in organising and evaluating their events.

· Collect key metrics from the programme to monitor progress and evaluate activities.

· Maintain relevant files and documents, ensuring accurate recording of data and adherence to GDPR.

· Ensure activities comply with ARUK’s branding and style guide.

Support the delivery of Dementia Community Champions in underserved communities.

· Assist in the development and delivery of DCC training and ongoing support to volunteers to hold their own events.

· Act as a champion for DCC across Alzheimer's Research UK, effectively communicating the importance, successes and challenges of the programme. Share insights and support colleagues across ARUK in their efforts to reach underserved communities.

· Collaborate with the DCC Manager to produce ongoing evaluation of the programme. Proactively suggest new initiatives and continuous improvements.

What we are looking for:

· Science graduate or equivalent level of education (biomedical or biological subject) or relevant work experience

· Experience of discussing health or research with the public.

· Experience of communicating complex health information in a simple and accessible way.

· Awareness of current topics in dementia and dementia research

· Demonstrated experience in providing comprehensive administrative support for programmes or initiatives.

· Experience of working with and supporting volunteers.

· Project and events coordination experience.

· Effective written and spoken communication skills.

· A confident, friendly, and professional attitude; would feel at ease representing the charity to a range of audiences.

· Willingness and ability to travel independently in the UK and occasionally to work outside of regular office hours when needed.

· Ability to manage multiple tasks, prioritise responsibilities, and meet deadlines effectively, especially in a fast-paced environment.

· The willingness to learn and understand about dementia and dementia research and be able to use learning to effectively train others on topics of diagnosis, treatment and prevention.

· Willingness to work collaboratively with colleagues across different departments, as well as external stakeholders and volunteers, to achieve common goals.

· Openness to adapting to changing circumstances and priorities, as well as flexibility in approach when working with diverse communities and volunteers.

· Ability to understand and empathise with individuals affected by dementia, as well as volunteers who may have personal connections to the cause.

· Dedication to promoting diversity, equity, and inclusion within the programme and ensuring that all volunteers feel valued and respected regardless of their background.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £30,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 25th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Are you a commercial, values-led leader, who’s looking for a role that gives you the opportunity to shape ambitious new plans and to deliver real impact to your hospice community? Retail at St Nicholas Hospice Care is more than shops — it’s a vital engine that generates over £1m in unrestricted income every year, helping us to ensure everyone in our communities has support, dignity and choice when facing dying, death and grief.

We are entering an exciting new phase, with ambition to grow our retail offer both on the hight street and online, and we’re looking for an exceptional Head of Retail to lead it.

This is a senior role overseeing our entire retail operation: a network of seven shops across West Suffolk, a growing online presence and a donation centre, all delivering high-quality retail experiences while maximising trading and Gift Aid income. You’ll be a key member of the Income Generation Directorate and the Hospice Leadership Team, giving you the opportunity to shape strategy and drive results that truly matter.

If you’re a commercially minded retail leader who thrives on purpose as much as performance, this is a rare opportunity to make a real impact.

Your role

You will:

• Lead, inspire and develop shop managers, staff and volunteers across multiple sites.
• Drive income growth through clear strategy, strong operational planning and performance management.
• Ensure all retail environments reflect our brand, values and commitment to outstanding customer service.
• Lead stock management, merchandising and donation strategies to maximise return.
• Build strong community engagement and supporter relationships.

What you’ll bring

You’ll have:

• Experience leading multi-site retail operations (charity and/or commercial experience welcomed).
• Strong commercial awareness and a track record of improving performance.
• Excellent leadership skills, with a strong focus on coaching, development and engagement to empower your team to achieve success.
• Sound knowledge of charity retail governance, legal and regulatory requirements.
• Confident communication, planning and problem-solving abilities.

Why join St Nic’s?

We offer:

• The opportunity to work for a brilliant life enhancing local hospice, increasing its income and profile to support more patients and their families.
• A supportive, values-driven working environment.
• Ongoing learning and development opportunities.
• Health Cash Plan and wellbeing programme.
• 25 days’ annual leave, increasing with length of service (up to 29 days).
• Competitive pension plan (up to 8% company contribution).
• Life assurance (2x annual salary).
• Free parking and subsidised on-site bistro.
• The opportunity to work from home 1 to 2 days per week.

Full time (flexible working options available)

Homebased – London Area - The ideal candidate must be based in the London area.

Closing Date: 16 January 2026

Ref 7173

Save the Children UK has an exciting opportunity for a collaborative and innovative retail leader with extensive multi-site retail management experience to join us as our Retail Business Manager – London, where you will lead a portfolio of shops through major change projects and play a key role in delivering our evolving retail strategy.

If you're a seasoned retail leader who combines emotional intelligence with strong commercial acumen to achieve outstanding results, this opportunity with Save the Children Retail could be the perfect next step in your career.

We're seeking someone who values both brand identity and individuality, while demonstrating strong operational expertise.

The ideal candidate must be based in the London area.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Role

The Retail Business Manager – London offers an exciting opportunity to be at the heart of Save the Children Retail's evolution, playing a pivotal role in leading change, inspiring teams, and bringing our culture and vision to life.

This role will be vital in providing clarity and direction with regards to how we operate (see our How Our Shops Operate document attached), guiding and engaging shop teams to drive the business to optimum operational success, as well as harnessing commerciality and embracing localism in line with each shop's proposition.

Our shops exist to provide a beautiful shopping experience for all the community. They are each unique within our family of propositions but are united in creating an energy and atmosphere, with positivity and kindness, and providing a welcoming diverse environment.

The current shops you'll manage include Barnes, Bermondsey, Blackheath, Chiswick, Clapham, Ealing Green, East Dulwich, Islington, Kew, Primrose Hill, & Teddington, but please note that these shops/locations will change as the business evolves. Therefore, the ideal candidate must be based in the London area.

About You

Essential skills & experience:

• Significant experience in a multi-site retail management role.

• Excellent people leadership skills with the ability to inspire, coach and develop geographically dispersed teams.

• Experienced in driving and delivering change management including refits, new shop launches or similar retail development projects.

• Strong commercial acumen with the ability to use insight and data to drive performance.

• Confidence working collaboratively and cross-functionally in a dynamic environment.

• Entrepreneurial and driven by results with the ability to recognise and prioritise opportunities with the greatest potential.

• A full, clean UK driving licence and willingness to travel regularly across London.

This role provides an opportunity for someone with relevant experience in a similar role, looking for a fresh challenge and the chance to hone and utilise their skills to make a positive impact.

Closing date: Friday 16th January 2026

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Saferworld is recruiting a Country Manager, Afghanistan (UK based) to lead our Afghanistan programme and shape the strategic direction of our work in line with Saferworld’s 10-year organisational strategy.

The post-holder will provide strong leadership and be responsible for the strategic steer based in our organisational strategy and rooted in partners’ collective visions for their societies. They will lead on partnership relations, resourcing efforts, providing financial oversight, managing staff, and reporting to donors. They will represent Saferworld in interactions with relevant authorities, donors, and other stakeholders in Afghanistan, South Asia, and globally. The post-holder will engage in cross-organisational information-sharing and lesson-learning on policy and strategy issues, and develop written analysis linking experiences and learning in Afghanistan to global trends and platforms.

This programme operates in a complex context. In this environment, effective leadership requires that the post-holder centres partners voices and views in planning for and managing a range of expected and unexpected risks. The post-holder will contribute to organisation-wide strategic planning, processes and discussions to advance thematic and operational priorities, methodological approaches and organisational development. This will specifically require developing new ways of working to ensure impactful change, linking programmes across different contexts and regions.

Saferworld is unable to sponsor work visas. This role is based in London, UK, and applicants must have the right to work in the UK. As Saferworld does not currently have a presence in Afghanistan, applicants based in Afghanistan will not be eligible for this role unless they already have the right to work in the UK.

Assistant Manager – Housing and Homelessness (Sanctuary Emergency Accommodation)

Salary: £30,660 p.a.

Full-time: 40 hours per week with a 30min paid lunchbreak. You will also be rostered to work on bank holidays.

Closing date: 12pm; 23rd of January 2026

Interview dates: TBC

Benefits: Employees are eligible for Medicash (a non-contractual benefit), 33 days paid holiday, and a long service award (after five years). 

Our client’s Emergency Accommodation offers short-term accommodation (22 bedrooms), as well as support, meals and laundry facilities. Staff work with other services to provide a tailored package for each person while helping them towards moving into longer-term accommodation.

They are looking for a new Assistant Manager to support the Emergency Accommodation Manager. The Assistant Manager will focus on the day-to-day operations of the service, supporting staff with service users and delegating responsibilities to the staff team. They are looking for a person who has a desire to help people who are experiencing homelessness. You may already have knowledge and understanding of homelessness, maybe through a previous job, as a volunteer, or through your own lived experience. You will be the sort of person who sees people experiencing rough sleeping or sofa surfing as a person, not just as ‘rough sleepers’ or ‘service users’.

You will be self-aware, compassionate, non-judgemental, and have a strong degree of emotional intelligence. You will have excellent skills in communication, prioritisation, and administration. You will be able to inspire, motivate, and encourage others enabling them to grow and develop in their roles. You will be able to respond flexibly, confidently and professionally to any challenges which arise.

To apply, please send your CV and Cover Letter now.

Interested candidates are advised to apply early as applications will be reviewed throughout the recruitment period. Our client reserves the right to close the advert early.

Lincoln Cathedral is seeking an experienced HR BP to provide strategic/operational HR support across a unique and purpose-led organisation. Reporting to the Chief Operating Officer, you will act as a trusted adviser to senior leaders and managers, supporting employee relations, workforce planning, organisational development and the delivery of a refreshed People Strategy. You will play a key role in strengthening culture, inclusion and wellbeing, while ensuring HR practice is fair, compliant and values-led.

You will be an experienced HR generalist or Business Partner (CIPD Level 5 or equivalent) with strong knowledge of UK employment law, confidence in coaching managers, and experience of supporting change. Experience in a charity, church or heritage setting is desirable.

Lead with compassion. Inspire through purpose. Shape the future of Hospiscare.

Hospiscare has been at the heart of our community for over 40 years, providing outstanding specialist end-of-life care and support to people and their families across Exeter, Mid and East Devon. As we look to the future, we are seeking an exceptional Chief Executive Officer to lead our charity with vision, empathy and strategic strength.

The opportunity

This is a pivotal leadership role — guiding a much-loved local charity through a period of challenge but also opportunity. You’ll work closely with a dedicated Board of Trustees and an experienced Leadership Teams to shape and deliver our strategic goals, ensuring Hospiscare remains resilient, sustainable, and true to our founding values of care, compassion, and dignity.

You’ll be the public face and voice of Hospiscare — inspiring confidence among our staff, volunteers, supporters, healthcare partners, and the wider community. Your leadership will ensure we continue to deliver the highest standards of specialist palliative care while innovating to meet the changing needs of our patients and our community.

About you

You are an accomplished and compassionate leader, able to inspire and unite people around a shared purpose. With substantial senior leadership experience — ideally gained in the charity or health and social care sectors — you bring a track record of shaping strategy, managing complex budgets, and achieving sustainable results.

You’ll understand the challenges facing healthcare and charitable organisations and bring creative, collaborative solutions. You are confident working with a Board, comfortable in the public eye, and driven by a genuine commitment to making a difference to people’s lives at the most profound of times.

Key strengths you’ll bring

• Strategic vision and proven experience leading organisational change and growth
• Strong understanding of governance, finance, and regulatory environments
• Exceptional interpersonal and communication skills — connecting easily and authentically with people from all walks of life
• A leadership style that combines compassion, clarity, and courage
• A deep alignment with Hospiscare’s mission and values

Why join Hospiscare?

At Hospiscare, you’ll find a community of extraordinary people — staff and volunteers dedicated to providing the very best care and support when it matters most. This is more than a leadership role; it’s an opportunity to make a lasting impact on a vital local charity and the lives of countless people in Devon.

We are working with Charity Recruitment Consultant, Jackie Dawkins of Shine Charity Recruitment,who is supporting our search.  For further details about Hospiscare, please read the Recruitment Pack 

Key Dates:

• Closing Date – 26th January 2026 at 5pm
• First Interview with Jackie Dawkins (via Zoom) – 2nd/3rd February 2026
• Shortlisted candidates informal meeting with Chair – 23rd February 2026
• Interview and Assessment Day at Hospiscare – 24th February 2026

Children’s Hospice South West is a highly successful and well-established charity dedicated to the provision of hospice care for children with life-limiting conditions and their families in the South West.

30 hours per week (Tues-Fri), to include some weekend and evening work
Fixed Term Contract 12 months to cover maternity leave
£33,139 - £38,908 per annum FTE
(£26,869 - £31,547 for working 30 hours per week)

Do you want to use your skills and experience to raise significant income with a highly respected, successful and dynamic South west based charity, where 97% of staff are proud of the work they do?

Are you creative in your thinking about how to generate new ways of fundraising and engage supporters? If this is you, then look no further.

Our team are passionate, friendly, enthusiastic and motivated to really make a difference to the lives of the children and families who we support. In this busy and varied role, you will have the enthusiasm and drive to develop income, build relationships, grow event support and initiate opportunities.

An engaging and inspiring communicator, you will raise significant awareness of Children's Hospice South West by achieving speaking engagement and other non-financial and financial targets. Leading volunteer management within the area, providing advice and support to individuals and organisations fundraising for CHSW. You will require excellent organisational skills and proven success in a relevant role such as fundraising or sales is essential.

To meet the needs of our supporters there is a requirement to work some weekends/evening and at different locations across the South West at times (time off in lieu can be claimed for work outside of your contracted hours). Work will be undertaken from home, the Little Harbour Hospice in St Austell and in the community. A full UK driving licence and use of a car is an essential requirement.

What we offer:

We value our staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from:

• 33 days (plus bank holidays) holiday entitlement (FTE), which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference

Closing Date: Sunday 25th January 2026
Anticipated Interviews: Wednesday 4th February 2026

(We will be reviewing applications as they come in. All applicants will be contacted with the outcome of their application)

CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. We welcome applications from all sections of the community. Charity Registration Number 1003314

You may also have experience in the following: Fundraiser, Fundraising, Charity, Not for Profit, Third Sector, Business Development, Legacy, Charities, Fundraising Assistant, Fundraising Officer, Events Officer, Events Assistant, Charity Worker, Charity Fundraiser, Charity Fundraising Officer

REF-225 899

Senior Manager: Finance

Are you an experienced finance professional looking to use your expertise to make a meaningful difference? Do you want to join a well-established charity that supports children with disabilities and additional needs to reach their full potential?

This respected and forward-thinking charity is seeking a strategic and collaborative Senior Manager: Finance to join its Senior Management Team. This is a key leadership role, offering the opportunity to strengthen financial systems, influence organisational strategy and help shape the charity’s next phase of growth.

Position: Senior Manager: Finance
Location: Bridgwater / Hybrid
Hours: Part-time, 22.5 hours per week (0.6 FTE), worked flexibly
Contract: Permanent
Salary: £45,000 – £50,000 per annum FTE (P/T - £27,000 - £30,000 for 22.5 hours per week)

Closing date: Monday 19th January 2026 at 9.00am

About the role:

As Senior Manager: Finance, you will be a vital member of the Senior Management Team, responsible for ensuring the charity remains financially sound, compliant and strategically informed. You will play a central role in modernising financial systems, strengthening processes and providing high-quality financial insight to support decision-making at all levels.

This is an exciting opportunity to make a real impact, with scope to shape financial infrastructure, explore digital tools and support long-term sustainability. As the organisation continues to evolve, the role may expand over time by mutual agreement.

In this role, you will:

• Produce accurate and timely financial reporting, including management accounts, forecasts, dashboards and cashflow projections.
• Lead the annual budgeting process and rolling forecasts, supporting the development of longer-term (3-5 year) financial planning.
• Maintain and enhance financial systems, controls and processes, including reviewing or implementing new accountancy software and digital solutions.
• Oversee year-end processes, statutory accounts and audit preparation, working closely with external auditors and the Treasurer.
• Ensure full compliance with charity finance legislation, Charity Commission requirements, SORP, HMRC obligations, VAT, payroll and pensions.
• Provide clear, strategic financial advice to the CEO, Trustees and senior colleagues, highlighting risks, opportunities and financial performance.
• Support bids, tenders and fundraising proposals through detailed financial analysis and costing.

About You

You will be a confident and proactive finance leader with strong charity or not-for-profit experience, able to balance strategic thinking with hands-on delivery. You will enjoy working collaboratively and using financial insight to support life-changing services.

You will have:

• Significant experience in a senior finance role, ideally within a charity or not-for-profit environment.
• Strong knowledge of charity finance, SORP, statutory reporting and audit processes.
• Experience of budgeting, forecasting, cashflow management and financial modelling.
• A proven ability to improve financial systems, processes and controls.
• Excellent communication skills, with the confidence to present financial information clearly to non-finance colleagues and trustees.
• A strategic mindset, with the ability to identify risks, opportunities and improvements.

About the Organisation

The charity exists to help children with disabilities achieve greater independence by improving their mobility, communication skills and learning potential through a range of specialist therapies. The children supported have a range of conditions, including autism, cerebral palsy and genetic disorders such as Down syndrome.

The charity is an equal opportunities employer and celebrates diversity, committed to creating an inclusive and supportive environment for all employees.

Other roles you may have experience with could include Head of Finance, Finance Manager, Charity Finance Lead, Senior Finance Business Partner, Financial Controller,

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Salary: £43,338.14 per annum plus £5023.71 London weighting allowance

Location: Old Street with hybrid working available

Contract: Permanent

Hours:Full time, 35 hours per week

Closing date: Monday 26th January 2026 at 11:30pm with interviews w/c 2nd February

Are you an experienced prospect development professional, with the skills to help drive growth in high value partnerships?

If so, come and join Shelter as a Senior Prospect Development Manager within our High Value Partnerships team and you could soon be putting your skills and experience to excellent use at one of the UK’s leading charities.

About the role

Following a steep growth curve, the High Value Partnership team is set to raise over £30m this year. We need an experienced prospect development professional to play a key role in driving this growth, by helping us identify and access new high value donors and partners to support our Fight for Home.

As Senior Prospect Development Manager, your focus will be to provide comprehensive leadership of the prospect development function – partnering with teams to meet ambitious growth targets, whilst leading on a new strategy and ways of working.

You’ll be part of the newly formed HVP Operations & Stewardship team and supported by experienced, energetic colleagues across High Value Partnerships, Compliance and Data & Insight.

About you

To be successful in this role you will be a natural ‘go getter’ who is ambitious determined and is happy to go the extra mile. You will be comfortable working in a fast-paced, ambitious environment with high expectations of work quality and output. You will be able to work independently and proactively, managing your own workload and making informed decisions regarding your priorities and projects.

You will have experience across the prospect development skill set, including delivering high value prospect research, developing prospecting strategies to meet income targets, and pipeline management and reporting.  You will be able to demonstrate an aptitude for cross-team working and will be comfortable working directly with fundraisers to maximise income opportunities.

Apply to be part of our team and help us defend the right to a safe home.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Prospect Development sits within the High Value Operations & Stewardship team, this is a part of the High Value Partnerships (HVP) sub-directorate as a part of Income Generation.

The HVP team of circa 50 colleagues raise over £30m in voluntary and statutory income per year using their expertise to power Shelter’s fight for home. We have ambitious targets for the future and the HVP function is the dedicated function to drive this, enabling projects in coordination with stakeholders across Shelter.

How to Apply

Please click ‘Apply for Job’ below. You will be required to submit a CV and a one-page expression of interest. This should be relevant to the points in the ‘About You’ section of the job description attached to this advert and align with the following behaviours:

• We work together to achieve our shared purpose
• We prioritise diversity and have an inclusive and open mindset
• We create change and align behind our strategy

Any application submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter.

We welcome you on our journey to becoming truly anti-racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Main purpose of job: To provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police. 

Location: Hybrid: working from home, with regular attendance at CARA premises in Colchester and regular travel across mid and north Essex.

Preferred start date: ASAP (subject to enhanced DBS Check and satisfactory references)

Salary: £32,151 - £34,020 (pro rata).

Contract: This is a permanent contract.

Hours: 28 - 35 hours per week.  

Holiday: 25 days per year pro-rata, plus additional gift days at Christmas.

To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification.

Application deadline: 9am, Monday 2nd February 2026.

Interviews:  Wednesday 11th February 2026.  

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

Job Description

Independent Sexual Violence Advisers (ISVAs) provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police. 

The role of an ISVA is to support victims and survivors by:

·Ensuring their voice is heard.

·Helping them make the choices that feel right for them.

·Accompanying them to important appointments and to court.

·Supporting them with their next steps after the legal process is over, regardless of the outcome of the case.

If victims and survivors are considering reporting to the police, ISVAs can also help them by:

·Providing impartial information to enable them to make an informed decision.

·Offering an overview of police processes and what to expect if they do decide to report.

·Supporting them in their next steps.

CARA provides an ISVA service to adults, young people and children who have been victims of sexual violence from across mid and North Essex, and Uttlesford.

Most ISVA clients are referred to CARA through the Police or the Sexual Assault Referral Centre (SARC).  Clients can also refer themselves.

Duties and Responsibilities

For all clients

· To liaise with CARA’s Information and Referrals Coordinator and First Contact Navigators in supporting new referrals to the ISVA service.

· To undertake risk assessment and support needs analysis with clients.

· To develop individual service plans to address risks/support needs of clients. 

· To help clients access services to which they are entitled, e.g. through setting up fast-track referral systems to sexual health follow-up services, making referrals to mental health services, assisting with return to work/absence from work arrangements.

· To provide face-to-face and telephone support (non-therapeutic) to clients and their supporters where appropriate. 

· To help clients to develop their own support network.

· To explain criminal, legal and if relevant, civil remedies to clients.

· To provide information in relation to the Criminal Injuries Compensation Scheme.

· Where relevant and with client’s consent, to keep other agencies informed about important changes in client’s situation.

· To consider safeguarding issues and follow CARA’s safeguarding policy and procedures.

If a client reports to the Police

· To support the client throughout their time in the criminal justice system, explaining the procedures and their role and rights within it.

· Subject to local arrangements and their wishes, to support the client at every step; from the provision of their witness statement through to a trial.

· To liaise with the police and CPS on behalf of the client.  To keep them informed about the progress of their case on behalf of the police in line with the requirements of the Victims Code of Practice.

· To participate in case conferences with the police and CPS. 

· To understand and support the need for some clients to access special measures.

General

· To manage a caseload of around 50 clients (pro rata), including adults, young people and children.

· To travel to client meetings in a variety of settings, including outreach premises and clients’ homes.

· To maintain and monitor records, using a purpose-built online database.

· To follow procedures and protocols so that the safety of the client is kept central to any process.

· To note and feedback to other agencies any difficulties clients are having accessing their service.

· To contribute to the development of service policies, protocols, guidelines and strategies within areas of practice as necessary. 

· To develop and maintain effective communication systems with key partners including the police, CPS, HMCTS, social services, education, primary care trust (mental and sexual health), Victim Support, Witness Service, CAFCASS and voluntary sector organisations.

·To participate in team meetings, supervision, training and development. 

·To participate in co-location working within Colchester and Chelmsford police stations.

· To provide specialist advice to other workers and agencies, including participation in the delivery of training sessions.

· To have a clear understanding of the myths surrounding sexual violence, and the trauma and long-term mental health effects it creates, including self-harm, suicidal feelings and suicide attempts.

· To be aware of resources available regarding interpreters, signers etc.

· To attend regular team meetings and to work with colleagues to further the objectives of CARA.

· To adhere in full to all CARA’s organisational policies and procedures, including safeguarding.

· To report to the ISVA Manager, Head of Operations, CEO and Trustees as required, including the production of written reports.

· To be administratively self-servicing.

· To undertake any other related activities as required by the ISVA Manager, Head of Operations, CEO or Board of Trustees.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.  We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion on our website.  We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy East

CARA is part of Synergy East. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

Senior Property Manager
Location: Birmingham, B15 - Hybrid + Travel
Salary: £57,433 per annum
Hours: 35 hours per week
Contract: Permanent

Shape the future of third-party housing management at Midland Heart.

Midland Heart is a leading social housing provider and property owner with a growing residential and commercial leasehold estate. We're creating a new specialist role to strengthen oversight of our third-party managed portfolio, with laser focus on managing agent performance, data compliance and service quality across a geographically dispersed estate.

This role will suit a commercially minded property professional who enjoys operating as the intelligent client — setting expectations, challenging delivery and holding partners to account.

Why this role is different

This isn't a business-as-usual housing management role. As our Senior Property Manager (known internally as Third Party Agency Manager), you'll:

• Have strategic oversight, from property handover to strategic disposals, of a growing portfolio of circa 2,000–2,500 residential and commercial properties dispersed over the East and West Midlands.
• Lead relationships with around 100 external managing agents, managing, assuring and constructively challenging third-party performance against contracts and driving continuous improvement.
• Lead and develop a newly formed specialist team.
• Ensure Tenants remain at the heart of service delivery, ensuring compliance, value for money and driving improvements in Tenant Satisfaction Measures.

Our ideal candidate? We're seeking a property management professional who can balance strong commercial oversight with a tenant-first mindset. Your application will demonstrate:

• ATPI (Associate of The Property Institute) Qualified or demonstrable experience of private property management.
• Proven experience of all matters relating to private residential and/or commercial leasehold management including its legislative context and policy framework.
• Experience of leading, managing and developing a geographically dispersed operational team.
• Commercial acumen, with experience managing budgets and delivering value for money.
• A track record of improving services and customer satisfaction.
• The confidence to challenge, influence and make evidence-based decisions, whilst maintaining effective, professional relationships.

As a Smart Working organisation, you can expect to work from a Midland Heart site 3 days a week, with 2 days working remotely from home. To successfully deliver this role, you must be willing and able to travel across a dispersed portfolio to meet with your team, Contractors, Managing Agents and to attend AGMs.

Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed.

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

Closing Date: Thursday 15 January 2026
Assessments for the role are planned to take place in January 26 at our Birmingham, Bath Row office.

Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and submit your CV and Cover Letter which show us that you have what it takes to make a success of the role.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please.