Supporter service manager jobs
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
We are looking for a receptionist to work within the Harris Federation Head Office, undertaking Reception and other administrative duties within the CEO's team.
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MAIN AREAS OF RESPONSIBILITY
Your responsibilities will include:
- Greeting and receiving all visitors to Head Office in a professional manner, ensuring compliance with safeguarding and Health & Safety protocols
- Operating the telephone switchboard, directing calls to appropriate departments or staff members, taking messages, and responding promptly to enquiries from parents/carers and the public
- Maintaining the reception area and meeting rooms to a high standard, ensuring they are tidy, presentable and reset after use, and reporting any maintenance issues to the Office Manager
- Supporting the Office Manager with office maintenance tasks, including coordinating fire drills, liaising with engineers and managing heating/air con servicing
- Organising and preparing refreshments for meetings and events
- Updating employee records to reflect staff changes for switchboard/Inventry accuracy
- Managing incoming and outgoing mail and parcels, including maintaining the franking machine account and ordering supplies
- Coordinating courier services and managing related accounts
- Maintaining the academy contact sheet, ensuring Principal and PA details are current
- Building positive relationships with staff, contractors and external agencies to support the Federation’s objectives
A full list of responsibilities can be found in the Job Pack.
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- Flexibility and ability to respond to multiple demands and to prioritise
- The ability to work well with colleagues and visitors
- A high level of adaptability to changing demands
- The ability to work collaboratively as part of a team
- The ability to plan and organise work to meet varying deadlines
- The ability to work on own and take initiative
- Strong written and verbal communication skills
- Experience of delivering a high-quality service
- Experience of a range of general administrative duties.
- Good ICT skills and experience, including Word, Excel and management information systems (MIS)
Please download the Job Pack for a full person specification.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Thank you!
For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.
nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.
The Emma Project, Daria House and Jan’s Place are specialist services providing refuge and support services to women who have been subjected to domestic and/or sexual violence and abuse, including women who have been sexually exploited, including through prostitution and who also use substances problematically.
This post is currently funded until 31st March 2027 with a possibility of further extension.
Job Ref: nia 198
Hours: 35hrs/week working across Camden, Haringey and Islington
You will support women living in nia’s refuges to move on into accommodation and support them to resettle and build resilient support networks. We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women, girls and children. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s approach to Prioritising women, upholding and promoting feminist, trauma-informed and anti-racist practice
CV’s will not be accepted.
Closing date: 10am, 19 January 2026
Interview period: 26 & 28 January 2026
The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies
Registered Charity
21 - 50
Delivering cutting edge services to end violence against women and children.
The client requests no contact from agencies or media sales.
Thank you!
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Grade: 5
Salary: £30,994 per annum
Position type: Full Time, Permanent, 37.5 hours per week. (Flexible working considered)
Responsible to: Financial Controller
Direct reports: None
Location: ShelterBox HQ, Truro, Cornwall (Hybrid working with at least 2 days a week in the office)
ROLE PURPOSE:
A key member of the finance and financial accounts teams, supporting colleagues and the wider charity by taking responsibility for maintaining elements of the financial records of the charity.
Ensuring compliance with technical and legal requirements, safeguarding the assets of the charity.
Generating data that will allow for informed decisions to be made, maximising the impact that the charity can achieve for people effected by disasters.
WHO ARE WE LOOKING FOR?
We are looking for an experienced finance professional to join our busy team and to help provide a great finance service. You will have excellent attention to detail, good knowledge of finance processes and work well as part of a busy team. Having great organisational skills, you will be able to manage multiple tasks at the same time, work proactively and be a good communicator.
You will have experience in working in a finance team. Main core duty will be maintaining the purchase ledger. Shared tasks will be expected for payroll (training will be given). The individual may hold AAT qualification or be qualified by experience.
We encourage innovation and new ideas and would welcome you sharing your experience with us, to further develop our team.
This will be an exciting time to join the organisation as we have just implemented new systems, for payroll, expenses and finance.
This is an opportunity to join a friendly and vibrant organisation.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Maintain Financial Records
- As part of the Financial Accounts team (two Finance Officers and the Financial Controller) take a share of the responsibility for maintaining the financial records of the charity, ensuring compliance with processes and technical and legal requirements, and safeguarding the assets of the charity.
- Provide support to internal and external stakeholders in operating or using/getting benefits from the outputs from your areas of responsibility.
Areas of responsibility will include: -
- Processing and payment of invoices and bank transfers, including foreign and urgent payments.
- Processing of donations from journals generated from the CRM system, reconciling to bank receipts, and resolving any queries or discrepancies in collaboration with the Supporter Care team.
- Bank and petty cash recording and reconciliation. Including bank account reconciliation on a weekly basis, petty cash and foreign currency. Submission of bank reconciliations for approval by Financial Controller.
- Enter expected cash outgoings into weekly cash flow document.
- Credit Card and Expense Claims (detailed below)
- Process Payroll (detailed below)
- Purchase and sale of foreign currency as discussed with Financial Controller.
- Monthly gift aid submission including generation of Gift Aid submissions, complete pre-claim checks, submission and reconciliation to receipts from HMRC. Submission of draft gift aid submission for approval by Financial Controller.
- Month End - (detailed below)
- Year End - As instructed by the Financial Controller generate reports and information to support preparation of annual report and audit file. Answer audit queries provided by the charities auditors.
- Maintenance of the organisation's fixed asset register, posting journals for depreciation, acquisitions and disposals.
- Monitoring of finance inbox and support organisation with requests for financial information.
- Provide Support to organisation with procurement and purchase ledger system Focal point.
- Update projects/funds on Dimensions.
- Maintaining accounting records for our subsidiary company, ShelterBox Trading.
Credit Card and Expense Claims
- Maintenance of the Company Credit cards, submitting requests for new cards, adjusting credit limits and cancellation of cards.
- Download credit card transactions and upload to Continia Expense system and submit to credit card holders for completion of expenses.
- Review, approve and post to finance system credit card expenses and claims for expenses using Continia expense system.
- The issuing and reconciliation of cash advances for ShelterBox Response teams.
- Provision of new credit cards for Staff/ShelterBox Response team's and deal with any issues.
Payroll
- Processing the monthly payroll with information provided by HR Department using Payroll Software and initiating payment and payslips to staff.
- Monthly submission of payroll reports to HMRC and process payment of PAYE, NI and student loans to HMRC.
- Maintenance of the company pension scheme, uploading details of monthly contributions. Dealing with issues and queries around this.
- Monthly reconciliation of payroll control accounts.
- Providing support to the HR team around pay, pension, loans etc
Month End
- Assist with timely month end process by completing work to meet monthly deadlines.
- Monthly reconciliation of income between CRM and Dimensions.
- Produce month end reconciliations for approval by Financial Controller.
Special Projects:
- Provide support to the Finance Team Managers and Director of Finance including undertaking special projects as requested.
- Providing financial team support on cross departmental projects as required.
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
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Thank you!
Are you ready to make headlines and drive change? If you have a flair for creative storytelling, a passion for all things preloved, and a commitment to sustainability, this is your moment to the join the UK’s leading charity retailer.
Join the British Heart Foundation as a Senior Press Officer and play a pivotal role in shaping national campaigns that inspire millions to shop, donate, and volunteer. This is your chance to make a real impact, helping fund lifesaving research while driving positive change in the way people think about charity retail.
We’re looking for an enthusiastic Senior Press Officer to join our dynamic Media team to support the charity’s retail arm. Drawing on your experience in a busy press office and your understanding of the media landscape, you’ll help create, manage and deliver effective and creative media campaigns that connect with people, spark conversations and challenge the perceptions of charity retail.
You’ll be part of a team that thrives on collaboration and fresh ideas and with your experience, you’ll help manage multiple projects with competing deadlines. We turn those challenges into opportunities and deliver campaigns to an exceptional standard.
You’ll play a key role in our fast-paced press office, spotting opportunities, and responding to media enquiries. You'll participate in our out of hours service on a rotational shift basis.
About you
What we’re looking for:
- Proven experience as a Senior Press/Media Officer or Press/Media Officer ready to take the next step and lead with confidence.
- Excellent communication and creative skills – a natural storyteller with a flair for crafting accurate, engaging and compelling written and verbal communications.
- Media knowledge – a strong understanding of the media landscape and what makes stories resonate and truly drive impact.
- Retail savvy – a strong understanding of the retail landscape, paired with a genuine passion for charity retail and all things preloved.
- Problem solver – someone who approaches challenges with creativity, resilience and turns obstacles into opportunities.
- Campaign leadership – skilled in writing and pitching press releases to national media, with a track record of leading successful campaigns and landing coverage.
- Relationship builder – ability to foster strong connections with journalists, internal stakeholders and colleagues alike.
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
The role will also involve travel across the UK for shoots and campaigns.
Working hours are 9-5, Monday to Friday. Plus you'll participate in our out of hours service on a rotational shift basis.
Registered Charity
More than 1000
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Thank you!
Prospectus is delighted to be supporting a small, London based performing arts charity to recruit for a Head of Finance and Operations. This is a role based full time from their site in Islington and is a permanent vacancy. The charity works with care leavers and at risk young people using drama, staging high profile theatre and film productions.
Reporting in to the CEO, the Head of Finance and Operations is responsible for managing the day-to-day operational, financial and legal aspects of the charity, the work it produces and its staff, ensuring successful delivery of all services. Accountable to the CEO, this person must ensure that the right balance is achieved between a programme of activity and prudent financial management. Some of the key responsibilities include strategic and financial planning, leading in the development and management of business plans. You will ensure realistic financial targets are set, work alongside the CEO to develop a robust, deliverable business plan for financial partnerships and will lead on the development and implementation of HR strategy and staff management policies. You will support the Fundraising team alongside the CEO, working with them to develop and manage a realistic weighted pipeline of trusts and foundations. You will also monitor funding agreements and renewals, support the preparation of corporate sponsorship contracts and over see the management of the office space.
The successful candidate will have prior experience managing finances, ideally for a charitable organisation or not for profit, however you do not need to be a fully qualified accountant. You will have team management experience with the ability to motivate and support staff and bring experience of embedding policies and processes to ensure smooth running of the organisation. You will be a self starter with the ability and drive to learn aspects of the role that you are not as familiar. The charity is open to candidates looking to develop and broaden their experience on the job and therefore you will not be expected to have strong experience in every area.
To apply please submit your CV in the first instance. Following your application, you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Thank you!
About the role
The counselling role will be joining Galop’s free-at-point-of-use counselling service, providing a range of therapeutic support for LGBT survivors of abuse and violence. The service works to address the barriers to counselling that some LGBT people experience and provides a safe, confidential and affirmative service for our clients.
You should have experience working in a counselling setting in the voluntary sector, and have a knowledge of the way the voluntary sector interacts with safeguarding and criminal justice frameworks. We will support you to use your developed empathy and insight to provide effective therapeutic interventions with LGBT individuals of all ages.
You will join a developing team with a commitment to respecting the strengths and coping strategies of victims and survivors of abuse, alongside identifying and mitigating needs and risks (including those that are internal, external, and relational).
You will carry a caseload of up to 10 clients, which reflects the complex emotional and psycho-social needs of our client group. To support you in your work we will provide you with clinical supervision, line management, and the infrastructure necessary to support contained contracted counselling sessions.
To ensure an accessible service you will be required to work some evenings/weekends dependent on client demand.
Location: Galop’s offices are in central London. The Galop therapeutic service will be delivered at Galop’s London office and online and so counsellors can work from the office, remotely or where possible a hybrid.
Hours: 0.6 (FTE): 21 hours including 10 clients per week. There is flexibility in how these 21 hours are worked.
Contract: Permanent
Reports to: Senior Counsellor
Salary: £22,652.93 (37,754.88 FTE) per annum (0.6 FTE, including London Weighting) or £20,125.72 without London Weighting for remote contract
Closing Date and Applications
Applications should be submitted by 10am on 16th January 2026.
Interviews will be held on 6th February 2026
REF-225 794
Thank you!
Generalist Adviser
Department:
Advice Services
Reports to:
Team Leader
Working hours:
37 hours per week
About us
Citizens Advice Cardiff & Vale is an independent charity and member of the Local Citizens Advice network. We help people resolve their legal, money and other problems by providing free, independent, impartial and confidential advice on a range of issues. We are funded to provide services to people in the local area as well as across England and Wales.
Role overview
You will be part of one of our generalist adviser teams, delivering advice on welfare benefits, debt, housing, employment, immigration, discrimination, family, and social welfare issues. Our teams are diverse, with a range of experiences, and work together in our Barry office, delivering advice to clients via face-to-face appointments, telephone, email and webchat. Face-to-face appointments also take place in our Cardiff office and at our community locations.
For more information, please read our job description.
During your training you will work 9am to 5pm. Because our telephone lines are open to clients between 8am and 7pm, once you have completed your training, you will work your weekly hours on a shift pattern of either 8am to 4pm, 9am to 5pm or 11am to 7pm. We will give you plenty of notice of your shift. On occasion, you will also be required to work from home on Saturdays from 9am to 1pm, for which you can claim TOIL.
We welcome applications in the Welsh language.
Equity, Diversity & Inclusion (EDI)
Our ambition is to work together to promote a more inclusive environment that attracts everybody with the right skills and experience and signals our commitment to celebrating and promoting diversity.
We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger.
Please note that we are unable to provide sponsorship under the UK points-based immigration system, as we do not hold a sponsorship licence.
Disability Confident
We are a Disability Confident employer. Disability Confident is a government initiative to encourage employers to recruit and retain disabled people and those with health conditions. It is voluntary and has been developed by employers and disabled people’s representatives. Being a Disability Confident employer means that we commit to:
- All of the actions to be a Disability Confident employer
- Offering at least one activity to get the right people for our organisation
- At least one activity to keep and develop our people
- Successfully completing the Disability Confident self-assessment
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Interview date:
Wednesday 21 and Friday 23 January 2026
Start date:
Monday, 23 February 2026
The client requests no contact from agencies or media sales.
Thank you!
Become the next Chief Executive of The Prince & Princess of Wales Hospice and lead one of Scotland’s most admired palliative care organisations into its next chapter. This is a chance for an inspiring, strategic leader to shape our vision, champion our values and ensure patients and families remain at the heart of everything we do.
Applications close at 9 a.m. Friday 30th January.
Who we are
The Prince & Princess of Wales Hospice has been at the heart of Glasgow for more than 40 years, delivering specialist palliative care that supports people with life-limiting conditions and their families. Renowned for our personalised, whole-person approach, we combine clinical expertise with emotional, social and spiritual support to help people live well, with dignity and comfort. Our purpose-built, contemporary home allows us to offer innovative, flexible services tailored to individual needs, supported by committed teams of staff and volunteers. With a proud heritage and a forward-looking mindset, we continue to strengthen partnerships and expand our reach as a leading provider of palliative care across Greater Glasgow and Clyde.
About the role
We are seeking a new Chief Executive to lead the Hospice into its next chapter; an opportunity to shape strategy, influence key partners and ensure patients and families remain at the centre of everything we do. You will guide an experienced senior management team, foster a positive and collaborative culture and champion innovation across clinical and organisational practice. Balancing long-term vision with operational oversight, you will steer the Hospice through a changing landscape, ensuring our services evolve to meet community needs while upholding our values and commitment to excellence. This role demands a leader who can inspire, engage and represent the hospice with confidence across local, national and international sector-wide arenas.
Who we are looking for
We are looking for a motivating, energetic and inspiring leader with the strategic insight and operational strength to run a complex, mission-driven organisation. You will bring proven experience of delivering change, shaping organisational strategy and influencing at senior levels, alongside the ability to motivate teams and nurture a culture where people feel supported and valued. Your outstanding communication and relationship-building skills will enable you to work effectively with NHS partners, government, funders and the wider community, helping to secure sustainable income, strengthen collaboration and enhance the Hospice’s profile and impact.
You will also demonstrate sound financial judgement, rigorous governance capability and a deep commitment to improving patient and family experience. Above all, you will bring integrity, empathy and the measured leadership presence needed to guide the organisation confidently and creatively into the future. If you are inspired by the chance to make a meaningful and lasting difference, we would be delighted to hear from you.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Friday 30th January.
Thank you!
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Togetherness, and Responsiveness and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Job title: Hospital Mental Health Outreach Worker (Bounce Back)
Reference Number: 323
Reports to: Team Lead (Bounce Back)
Contract: One Year
Hours: 37.5 hours per week (Full time, Monday – Friday)
Based: Watford General Hospital / Watford Wellbeing Centre
Salary: £26,000 - £27,000 per annum depending on skills and experience inclusive of Outer London Weighting (OLW)
We have a vacancy for a Bounce Back Worker to join our team.
The Bounce Back service forms an integral part of Hertfordshire Mind Network’s Complex Needs Community Services. The service provides one-to-one outreach support to facilitate a smooth, timely and supportive discharge from hospital back in to the community.
About the Project
Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver a one-to-one outreach service for people who are in hospitals across Hertfordshire.
There is an emergency department arm of the project and will be based at Watford General Hospital working in A&E departments, with the Mental Health Liaison Team, and hospital wards facilitating hospital discharge for people with a mental health and/or drugs and alcohol need.
About the Role:
The Bounce Back Worker will be based at Watford General Hospital and HMN Centres, promoting joint working between Watford A&E, creating a seamless pathway into community support for clients recovering from mental ill health.
The aims of the Bounce Back service are to provide up to 16 sessions of emotional and practical support and advice & information to patients. We will visit patients on the ward and continue the sessions in the local community and in patient’s homes once discharged. We will facilitate a smooth and timely hospital discharge.
Key Responsibilities
The Bounce Back worker will use a recovery orientated approach working with patients on the ward, and in the local community, including in people’s homes. The recovery approach includes empathy, warmth, acceptance, authenticity, compassion and humanity. To work with hospital staff to ensure patients are offered advice, information, and holistic support.
The post holder will need to:
- Provide practical and emotional support to encourage patients to develop their independence within their local community.
- Facilitate a smooth discharge from hospital back to the community.
- Have a solid understanding on the dual effect of mental health and drugs and alcohol.
- Monitor outcomes and evaluate the service.
- Ensure that the safety and wellbeing of patients using the service is monitored and reviewed regularly.
- Embed a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
- Eligibility for blue light card.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Wednesday 4th February at 5pm.
Interviews to be held on Thursday 12th February at our Watford Wellbeing Centre.
N.B: Please quote reference number 320 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.
In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Thank you!
About the role
This is a strategic leadership role dedicated to amplifying survivor voices and driving systemic change across the Alliance Partnership and the wider VAWG sector.
The Survivor Movement & Participation Lead (SMPL) will champion survivor leadership by embedding accountability, fostering peer-led services, and building a strong, intersectional movement to end violence against women and girls. The role leads the Experts with Lived Experience (ELE) network, develops survivor-led spaces and leadership pathways, and embeds survivor influence within governance and decision-making. The SMPL will represent survivors and the Alliance in national forums, coalitions and sector discussions, ensuring survivor participation shapes strategies, policy and practice.
Job description
As the SMPL, you will:
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Lead and coordinate the Experts with Lived Experience (ELE) network, ensuring survivors are supported, resourced and fairly compensated, and design and facilitate survivor-led and peer support spaces grounded in trauma-informed, anti-racist and culturally rooted practice.
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Build survivor leadership through training, mentoring and development opportunities, and embed safeguarding, boundaries, confidentiality and collective care across all survivor involvement.
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Strengthen survivor leadership within VAWG and wider justice movements through campaigns, activism and public engagement, and support cross-movement alliances with LGBTQ+, disability and other justice communities.
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Facilitate survivor participation in governance structures, promote ethical and power-sharing frameworks, represent survivor-led practice in strategic forums and partnerships, and contribute to tools, learning and resources that assess and promote survivor influence.
Closing date and Interviews
This vacancy closes at 9am on Friday 23 January 2026, with first stage interviews anticipated to take place in the week commencing Monday 2 February 2026.
Shortlisted candidates will be asked to design and present a 6–8 week programme for the Fearless Collective. Full details and guidance for this task will be provided after shortlisting.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
We do this by:
- Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
- Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
- Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.
We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.
Registered Charity
51 - 100
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.
The client requests no contact from agencies or media sales.
Thank you!
Financial Controller
Location: Central London (West End)
Contract Type: Permanent
Salary: £50,000 -£55,000 per annum
· Play a key role in the finance function for a global membership organisation with 160+ years of industry expertise
· Hybrid working with 27 days holiday and 7% employer pension contribution
· Hands-on role managing month-end close, management accounts, supporting year-end, accounts payable/receivable and credit control
· Opportunity to develop junior finance staff and shape financial processes in an evolving organisation
· Work within a collaborative environment that values flexibility and proactive problem-solving
Our client is a well-established global membership body serving the maritime industry, seeking an experienced Financial Controller to lead their finance function. If you're a qualified accountant with strong hands-on experience in transactional accounting, month-end close, management accounts and team management, this permanent role offers the chance to take ownership of the finance operation within a dynamic, forward-thinking organisation based in central London.
Company Overview
Our client is a professional membership organisation founded over 160 years ago, bringing together naval architects, maritime engineers and associated professionals across 140 countries. The organisation drives innovation in the maritime sector through technical excellence, publications, events and learning programmes. With a mission to advance the art and science of their industry, they foster interdisciplinary conversation around emerging topics including artificial intelligence, decarbonisation and autonomous systems. The organisation operates in an evolving environment that values collaboration, flexibility and proactive approaches to change.
Position Overview
As Financial Controller, you will report to the Director of Finance & Resources and will lead the day-to-day finance operation, taking ownership of transactional accounting and the month-end close process. You'll maintain the general ledger, ensure data integrity across systems, and manage accounts payable, accounts receivable and credit control functions. The role involves coordinating payroll, preparing management accounts and VAT returns, supporting budget preparation and assisting with year-end accounts and audits. You'll also supervise junior finance staff and contribute to office management and health and safety responsibilities, playing a key part in the organisation's financial stability and operational success. Ambition to take on more responsibility and transition into a Finance Director role in the future is also a possibility in this role.
Responsibilities
· Lead and oversee the month-end close process, ensuring accuracy and timeliness of financial reporting
· Manage accounts payable and accounts receivable functions, including credit control activities (with support from Finance Assistants)
· Maintain the general ledger and ensure data integrity between accounting systems
· Coordinate payroll administration and liaise with external payroll providers
· Prepare management accounts and financial reports for internal stakeholders
· Prepare and submit VAT returns in line with regulatory requirements
· Support budget preparation and variance analysis throughout the financial year
· Assist with external audit processes and year-end financial statement preparation
· Supervise and develop junior finance team members, providing guidance and support
· Contribute to office management and health and safety responsibilities
· Identify opportunities to improve financial processes and systems efficiency
Requirements
· Fully qualified accountant (ACA, ACCA, CIMA or equivalent professional qualification)
· Minimum 5 years' experience in a hands-on finance role with transactional accounting responsibilities
· Proven experience managing month-end close and preparing management accounts
· High-level Excel proficiency and ability to work with financial data confidently
· Experience with accounting software (Sage experience is advantageous)
· Proactive self-starter with strong attention to detail and accuracy
· Right to work in the United Kingdom
· Experience in the not-for-profit or membership sector is advantageous
· Familiarity with CRM systems is advantageous
Benefits
· Salary: £50-55k
· 27 days annual holiday plus long service leave
· 7% employer pension contribution
· Hybrid working arrangement (office and home-based)
· Standard working hours: 9.00am to 5.00pm
· Opportunity to develop and mentor junior finance staff
· Exposure to a global membership organisation operating across multiple countries
Alongside this competitive benefits package, you'll join a collaborative organisation that values flexibility, proactive problem-solving and cross-functional teamwork. Our client operates in an exciting strategic phase, welcoming individuals who thrive in evolving environments and enjoy variety in their work.
How to Apply
If you're a qualified accountant with strong hands-on finance experience and the skills to succeed in this role, we'd like to hear from you.
Please send your CV by the closing date of Wednesday 21st January at 12 noon.
Interviews will be held in late January and early February.
Thank you!
Co-operative Development Officer
We are delighted to share this exciting opportunity for a Co-operative Development Officer to join a values-driven and dynamic organisation.
Position: Co-operative Development Officer
Location: Manchester (Holyoake House)
Salary: £27,004 per annum (pro rata to 21 hours – £16,202)
Hours: Part-time, 3 days per week (21 hours)
Contract: Fixed-term, 11 months
Working pattern: Hybrid working, with at least 1 day per week in the Manchester office
Closing Date: Midnight, Sunday 8 February 2026
Interviews: Week commencing 23 February 2026, in Manchester
Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development including coaching, trade union.
We reserve the right to close the role early should a suitable candidate be found before this date. Applicants must apply via the application form on our website – CVs cannot be accepted.
About the role
As Co-operative Development Officer, you will support the delivery of the organisation’s growth strategy by helping to plan and deliver events, business support programmes and partnership activities. Working closely with the Co-operative Development Team, you will help raise awareness of the co-operative model and support new and existing co-operatives to thrive.
This is a varied and rewarding role, offering the opportunity to contribute to meaningful work that supports communities, values-led enterprises and a fairer economy.
Key responsibilities
Events and outreach
- Deliver small-scale online and in-person events, managing logistics such as venues, digital platforms and catering.
- Coordinate speakers and manage administrative tasks including payments and invoices.
- Communicate with attendees before and after events to ensure a positive experience.
- Work with communications teams to support promotional activity, including newsletters and email campaigns.
- Track event metrics, gather feedback and prepare reports.
- Attend external events and exhibitions to promote the organisation.
- Provide occasional out-of-hours or weekend support for specific events or campaigns.
Programme delivery
- Support the delivery of business support programmes
- Manage administrative processes, including contracts and payments.
- Track programme activity and prepare monitoring and evaluation reports.
Partnerships and funding support
- Support partnership activity aligned with organisational strategy, including youth engagement, digital innovation, community development and embedding co-operative values.
- Gather evidence, case studies and data for funding applications and funder reporting.
- Maintain accurate records and processes related to funding and partnership activity.
About you
To be successful in this role, you will be organised, proactive and passionate about supporting values-led organisations and community impact.
You will bring:
- Experience of running small events, both online and in person.
- Strong organisational and project management skills, with the ability to manage multiple priorities.
- Excellent attention to detail and administrative capability.
- Clear and confident written and verbal communication skills.
- Strong interpersonal skills, with the ability to build effective relationships with colleagues and external partners.
- Highly developed IT skills, including confidence using Microsoft Office applications.
Desirable:
- An understanding of, or interest in, values-driven organisations.
- Experience supporting grant-funded programmes.
- Interest in areas such as youth engagement, ethical tech, community development or climate action.
- Experience using project management tools such as Asana or Trello.
About the organisation
As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values.
As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.
Other roles you may have experience in could include Project Officer, Events Officer, Programme Coordinator, Community Development Officer, Partnerships Officer, or Business Support Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.
Position
The Head of Fundraising is responsible for leading our fundraising strategy and delivery. This role is key to securing resources that enable us to drive system change in the financial sector.
A typical week will see you:
- Leading fundraising across ShareAction, ensuring conversations are being had by the right colleagues, with the right funders, at the right times.
- Guiding prospecting and leading the creation of compelling funding bids for multi-year, high-value projects.
- Delivering exceptional donor relationship management, including timely reports and strategic engagement.
- Overseeing the growth of our major donors programme, building a committed donor base of Ultra High and High Net Worth individuals.
- Supporting and developing a high-performing fundraising team.
You’ll regularly engage with senior leaders, trustees and external stakeholders, forming strong relationships and using your expertise to secure funding that drives impact across our campaigns and projects.
What you’ll bring to the team
We want to hear from you if you:
- Have experience devising and delivering fundraising strategies across multiple geographies (UK, EU, US) from trusts and foundations.
- Can develop powerful cases for support and significant bid/application-writing experience for multi-year, six- and seven-figure projects and programmes.
- Are skilled at managing donor relationships and supporting a high-performing fundraising team.
- Possess strong communication skills and thrive under pressure.
- Understand charity law and best practice in fundraising.
Desirable:
- Knowledge of statutory fundraising in the UK/EU and US philanthropy.
- Experience fundraising for systems-change charities.
- Familiarity with capital markets or legacy fundraising.
We have a formal hybrid working policy in place. As this role involves meetings with London-based stakeholders, you’ll need to attend the office or meetings on average six times a month or more.
If this role sounds like something that would build on your current skill set and engage you, we’d love to hear from you!
What we will do for you
We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.
Currently, we are pleased to offer:
- A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
- Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
- Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
- The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
- A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
- Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
- 8% non-contributory pension invested with NEST and their green funds.
- A health care plan with Bupa.
- An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
- Death in service cover of 3x salary.
- 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
- Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
- Enhanced sick pay starting at 5 weeks’ full pay from day 1.
- Season ticket loan and cycle-to-work scheme.
ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!
For further information and to apply, please visit our website via the Apply button.
Closing date: 9.00 am on Monday, 19th January 2026.
First interviews: On the mornings of Wednesday, 28th and Thursday, 29th January 2026 (online).
Second interviews: On the morning of Wednesday, 4th February 2026 (in person at our London office).
To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.
Thank you!
Grade: 5
Salary: £30,994 per annum
Position type: Full Time, Permanent, 37.5 hours per week. (Flexible working considered)
Responsible to: Financial Controller
Direct reports: None
Location: ShelterBox HQ, Truro, Cornwall (Hybrid working with at least 2 days a week in the office)
ROLE PURPOSE:
A key member of the finance and financial accounts teams, supporting colleagues and the wider charity by taking responsibility for maintaining elements of the financial records of the charity.
Ensuring compliance with technical and legal requirements, safeguarding the assets of the charity.
Generating data that will allow for informed decisions to be made, maximising the impact that the charity can achieve for people effected by disasters.
WHO ARE WE LOOKING FOR?
We are looking for an experienced finance professional to join our busy team and to help provide a great finance service. You will have excellent attention to detail, good knowledge of finance processes and work well as part of a busy team. Having great organisational skills, you will be able to manage multiple tasks at the same time, work proactively and be a good communicator.
You will have experience in working in a finance team. Main core duty will be maintaining the purchase ledger. Shared tasks will be expected for payroll (training will be given). The individual may hold AAT qualification or be qualified by experience.
We encourage innovation and new ideas and would welcome you sharing your experience with us, to further develop our team.
This will be an exciting time to join the organisation as we have just implemented new systems, for payroll, expenses and finance.
This is an opportunity to join a friendly and vibrant organisation.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Maintain Financial Records
- As part of the Financial Accounts team (two Finance Officers and the Financial Controller) take a share of the responsibility for maintaining the financial records of the charity, ensuring compliance with processes and technical and legal requirements, and safeguarding the assets of the charity.
- Provide support to internal and external stakeholders in operating or using/getting benefits from the outputs from your areas of responsibility.
Areas of responsibility will include: -
- Processing and payment of invoices and bank transfers, including foreign and urgent payments.
- Processing of donations from journals generated from the CRM system, reconciling to bank receipts, and resolving any queries or discrepancies in collaboration with the Supporter Care team.
- Bank and petty cash recording and reconciliation. Including bank account reconciliation on a weekly basis, petty cash and foreign currency. Submission of bank reconciliations for approval by Financial Controller.
- Enter expected cash outgoings into weekly cash flow document.
- Credit Card and Expense Claims (detailed below)
- Process Payroll (detailed below)
- Purchase and sale of foreign currency as discussed with Financial Controller.
- Monthly gift aid submission including generation of Gift Aid submissions, complete pre-claim checks, submission and reconciliation to receipts from HMRC. Submission of draft gift aid submission for approval by Financial Controller.
- Month End - (detailed below)
- Year End - As instructed by the Financial Controller generate reports and information to support preparation of annual report and audit file. Answer audit queries provided by the charities auditors.
- Maintenance of the organisation's fixed asset register, posting journals for depreciation, acquisitions and disposals.
- Monitoring of finance inbox and support organisation with requests for financial information.
- Provide Support to organisation with procurement and purchase ledger system Focal point.
- Update projects/funds on Dimensions.
- Maintaining accounting records for our subsidiary company, ShelterBox Trading.
Credit Card and Expense Claims
- Maintenance of the Company Credit cards, submitting requests for new cards, adjusting credit limits and cancellation of cards.
- Download credit card transactions and upload to Continia Expense system and submit to credit card holders for completion of expenses.
- Review, approve and post to finance system credit card expenses and claims for expenses using Continia expense system.
- The issuing and reconciliation of cash advances for ShelterBox Response teams.
- Provision of new credit cards for Staff/ShelterBox Response team's and deal with any issues.
Payroll
- Processing the monthly payroll with information provided by HR Department using Payroll Software and initiating payment and payslips to staff.
- Monthly submission of payroll reports to HMRC and process payment of PAYE, NI and student loans to HMRC.
- Maintenance of the company pension scheme, uploading details of monthly contributions. Dealing with issues and queries around this.
- Monthly reconciliation of payroll control accounts.
- Providing support to the HR team around pay, pension, loans etc
Month End
- Assist with timely month end process by completing work to meet monthly deadlines.
- Monthly reconciliation of income between CRM and Dimensions.
- Produce month end reconciliations for approval by Financial Controller.
Special Projects:
- Provide support to the Finance Team Managers and Director of Finance including undertaking special projects as requested.
- Providing financial team support on cross departmental projects as required.
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
Thank you!
We are recruiting for a IDVA to join our team in Kingston; the scope on this job involves….
Job Title: IDVA
Location: Hybrid with a requirement to work regularly from a range of locations within Kingston and occasionally from our Head Office (Vauxhall)
Salary: £28,857.12 per annum
Contract type: Full time, Permanent
Hours: 37.5
Refuge is recruiting an Independent Domestic Violence Advocate (IDVA) to join our Enhanced Support Outreach Team, focusing on supporting clients living in Kingston.
The IDVA will provide high quality, trauma informed independent advocacy and support to survivors of domestic abuse, and additionally face multiple disadvantages in accessing support service across Kingston. Funded by MOPAC (Mayor’s Office for Policing and Crime), this post focuses on improving access to justice, safety and holistic support for individuals affected by domestic abuse, including those navigating the criminal justice system.
We are looking for someone who is passionate, committed and cares about the work Refuge undertakes. Candidates will be expected to demonstrate an in-depth knowledge of domestic abuse and the impact this has on survivors and their children. They will be able to work under pressure to effectively manage risk and provide needs-led support to clients with a variety of support needs.
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. This is an opportunity to join a brand-new service and improve the local multi agency partnership to recognise, reject and respond to all forms of gender-based abuse.
Closing date: 9.00am on 23 January 2026
Interview date: 30 January 2026
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
