Supporter services coordinator jobs
To provide high quality and comprehensive helpline advice, information, practical and advocacy support relating to violence against women and girls (VAWG) perpetrated against Black and minoritised women and girls.
To work alongside helpline Coordinator and helpline volunteers and ensuring the service is trauma-informed, safe, and effective.
Why work with Southall Black Sisters?
Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:
- Generous annual leave entitlement
- Hybrid working
- Enhanced pension contribution
- Enhanced sick pay
- Subsidised public transport season ticket
- A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists
- Clinical supervision with an MBACP therapist to explore issues arising from casework
- A focus on continued learning and development through accredited training delivered by experts in their field
- Organisation-wide away days
- Career development pathways and support
- The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
- Employer eye care scheme
To Apply
Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.
Please note, incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about mental health and making a real difference in people’s lives? Join our dedicated team as a Crisis Café Support Worker.
You’ll provide compassionate, person-centred support to individuals experiencing mental health crises. You’ll play a key role in de-escalating crises, fostering recovery, and empowering clients to develop self-management strategies.
You’ll also facilitate group activities, collaborate with colleagues and partner agencies, and help create a welcoming, supportive environment for service users.
The role requires evening and weekend work.
What You’ll Bring:
• Experience working with individuals in mental health crises or with complex needs.
• Excellent listening, communication, and motivational skills.
• Resilience and a calm approach to challenging situations.
This is an exciting opportunity to make a tangible difference in mental health provision and join a supportive team.
Apply Now to be part of a service that saves lives and transforms wellbeing.
We offer:
· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
· Contributory pension
· Bonus 1 day of annual leave per year over the festive period (pro rata)
· Employee Assistance Programme (EAP) which includes free counselling sessions
· Training and personal development opportunities
· Paid time off for medical appointments
· Staff away days and socials
The successful candidate will be subject to a Disclosure & Barring (DBS) check.
Richmond Borough Mind is committed to diversity and inclusion. We are actively interviewing for this role. Only shortlisted candidates will be contacted.
Please detail in your cover letter how you meet the person specification for the role.
The client requests no contact from agencies or media sales.
Location: Reading, Hybrid (at least once per week to Reading Office
Hours: Full time
Salary: £27,790 per annum
Contract Type: Permanent
Campaign Closes: 9th March 2026
Interviews: Week commencing 9th March 2026
On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible
Core Purpose
The Wish Assist Coordinator is responsible for the facilitation and delivery of wishes on behalf of Make-A-Wish UK’s international affiliates, ensuring that each wish experience is unique to the child / young person, creating magical experiences for them to cherish. The Wish Assist Coordinator is responsible for the facilitation and management of a large network of relationships primarily Make-A-Wish affiliates, partners and suppliers, but also the wish child and their family.
Key Responsibilities:
Wish Assist Delivery
- Manage and oversee a caseload of 70+ wishes, per annum.
- Work with our affiliates, suppliers, and volunteers to develop detailed event plans and facilitate bespoke wish experiences in line with the affiliate’s wish journey processes for international wish children.
- Manage and oversee 30+ RUSH wishes per annum
- Work with UK wish families to develop detailed event plans and facilitate bespoke wish experiences for UK based wish children with a short prognosis
- Prioritise workload effectively considering requirements for each wish and time difference between collaborating affiliates.
- Coordinate all required logistical aspects of the wish events, including transportation, accommodations, and medical equipment.
- Manage contracts, payments, and schedules with all third-party providers.
- Ensure timely delivery of services and materials.
- Ensure compliance with health, safety and legal requirements.
- Manage and oversee each wish to work within the individual specified budget with accuracy and care.
- Monitor and track all expenditures against individual wish budgets, ensuring all costs are accurately recorded on the Salesforce CRM system and aligned with financial policies, whilst sharing all expenditure with the originating affiliate.
- Identify and implement cost-saving measures without compromising the quality of the wish, negotiating with suppliers to secure the best terms.
- Procure £5,000+ in Gift in Kind income to be utilised on wishes.
- Ensure that each wish is magical and creates maximum impact for the wish child.
- Conduct post-event evaluation through conversations with affiliates and suppliers, to gather feedback and measure success.
- Working with the finance department, accurately and efficiently manage post-wish payments and invoicing to ensure wish costs are settled in a timely manner in line with Make-A-Wish SLAs.
Wish Assist Additional Responsibilities
- Support the Wishgranting Wish Assist Manager with wish forecasting and planning for Wish Assist wishes.
- Upload new Wish Assist requests to our Salesforce CRM system and keep accurate admin and data entry for efficient record keeping and communication between stakeholders in the wish.
- Ensuring all wish records and related data are stored and maintained on Make-A-Wish Information Systems and that all data is managed within set policies and procedures.
- Partake in regular forums regarding Wish Assist delivery with Make-A-Wish International and international colleagues to ensure best practice.
Safeguarding and Data Governance
- Ensure compliance with the organisation’s safeguarding policies.
- Complete mandatory safeguarding training and refreshers, as required.
- Promptly report any concerns or incidents regarding the safety and welfare of participants, particularly children and vulnerable adults, to the Designated Safeguarding Officer.
- Ensure that all wish events are conducted in a safe environment where participants feel secure and protected.
- Ensure all wish records and related data are stored and maintained on Make-A-Wish Information Systems and that all data is managed within set policies and procedures (such as data privacy, liability, consent forms, marketing permissions etc).
Organisational responsibilities
- Within Make-A-Wish's performance & growth framework “Being Brilliant” initiate regular conversations with your line manager when you discuss your role objectives, personal development, wellbeing and other topics
- Complete one Wish Discovery (meeting the wish children and their family to help them explore what their wish could be) and one fundraising event a year
- Attend whole organisation meetings like monthly symposium and townhall as well as ad-hoc training opportunities as required; and as much as possible attend social events happening twice a year.
- Work with your colleagues across the organisation within the framework set in Make-A-Wish Ways of Working
Essential Criteria
- A minimum of 1-year previous experience in roles with a customer service or events management specialism
- Experience in liaising directly with multiple stakeholders
- Excellent organizational, interpersonal, and administrative skills
- Excellent multitasking and task prioritisation skills
Skills, knowledge and behaviours required for this role
- High level of IT skills particularly in MS Office Suite
- Knowledge of how to keep to a budget and work within financial constraints.
- Experience working within a team environment but also able to work autonomously in a self-motivated way.
- Excellent organisational and time management skills with the ability to be able to prioritise an ever-changing workload.
- The ability to communicate effectively (written and verbal)
- Strong relationship management and negotiation skills to communicate effectively with our affiliates, suppliers, and stakeholders.
- The ability to problem-solve and make appropriate decisions independently – or seek advice and support when required.
- To be able to be flexible and open to change in a fast-paced working environment.
- Problem-solving and adaptability within a demanding case load of wishes
- Meticulous attention to detail to ensure every aspect of the wish logistics and wish admin are correct.
- Ability to handle stress and pressure when managing multiple projects simultaneously with emotional intelligence and resilience.
- Innovative thinking to plan and execute unique and memorable experiences for each individual wish family.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the Programmes Coordinator, you will handle end-to-end mentor support across recruitment, onboarding, matching, ongoing check-ins, issue resolution, and offboarding. There are no line management responsibilities in this role; this is a delivery-focused position working closely with our existing Programmes Coordinator to ensure smooth programme operations, hit matching and completion targets, and maintain high feedback scores and our safeguarding protocol. This role will report into the Delivery Hub Director.
This role demands strong organisation to balance multiple priorities while delivering a welcoming, supportive experience for all participants. It is a hands-on, collaborative role for someone full of energy and highly accountable. You’ll thrive if you enjoy working autonomously and collaboratively, are detail-oriented, and are passionate about making a difference in young people’s lives.
Key Responsibilities:
Mentor Coordination:
✓ Serve as the main point of contact for mentor programme participants.
✓ Provide personalised support to mentors end-to-end: conducting interviews, leading onboarding/training sessions, completing DBS checks, matching mentors with mentees, running regular check-ins, organising mentor/mentee programme events, managing issues, mitigating risks, and handling offboarding and feedback.
Volunteer Coordination:
✓ Serve as the main point of contact in Volunteer Management Systems for potential mentors.
✓ Provide personalised support to potential mentor volunteers: answering messages, having 1:1 calls with volunteers, offboarding mentors from the Volunteer Management System, and managing issues.
✓ Engage the volunteer community to maintain relationships.
✓ Outreach to volunteer networks to increase the mentor sign-ups.
Feedback and Programme Health:
✓ Regularly collect and analyse feedback from participants to monitor programme health.
✓ Maintain an issues log and use insights to drive continuous improvement.
✓ Maintaining accurate records in Airtable, collecting feedback, and contributing to programme reporting to support targets.
Resource and Workshop Development:
✓ Create and enhance resources to enrich mentoring sessions.
✓ Collaborate with the current Programmes Coordinator to develop new workshops based on feedback.
Safety and Compliance:
✓ Monitor safeguarding during the programme and follow procedures to ensure a safe and secure environment for all participants and mentor volunteers. This role will be the safeguarding officer for this programme with the direct support of the Safeguarding Lead for the whole organisation.
Travel (UK-wide):
✓ You will be expected to travel to areas in the UK a minimum of once a month. All travel, accommodation and food will be covered. If this travel is not part of your working hours, you will receive your time back in the form of TOIL, which is to be taken within 1 month of receiving it. Reasons for travel: Hub (team) Day, Company-wide Day, Event, Programme Event, Co-working Manager Day, Focus Day.
Wider Event Support:
✓ All employees support the delivery of all events and programmes to ensure we directly support the overall mission of the organisation.
Programme Event Coordinator and Host:
✓ You will organise and facilitate or host programme events for mentees and mentors, both virtual and in-person.
Person Specification:
- Be an excellent communicator with a natural ability to build rapport, particularly with young people and volunteers.
- Be passionate about STEAM education, diversity, and inclusion.
- Work collaboratively with other teams and communicate effectively across the organisation.
- Be highly organised and comfortable following processes and instructions.
- Enjoy learning new tools and using technology to enhance your work.
- Be solutions-oriented and maintain a calm, positive attitude under pressure.
- Flexibility to travel and work outside of regular office hours, as needed.
- Be able to give and receive constructive feedback.
Essential Skills and Experience:
For this role, you should thrive in a cyclical, process-driven role. Our mentoring programme operates in repeating cohorts launched every 2 months, following the same proven processes for mentor coordination. This role is good for candidates who enjoy honing repeatable systems to deliver consistent high-quality outcomes with minimal variation. Experience using Google Workspace and Airtable is desirable.
Benefits:
- Competitive salary of 28,875 -29,552
- 5 weeks holiday allowance
- 4-day week (opt-in) after a successful probation period
- 8% Match Pension scheme
- Menstruation and Menopause Leave
- Wellness Package
- Family Leave
- Opportunity to make a difference in young people’s lives
All applications will be treated in the strictest confidence. Stemettes is an equal opportunity employer committed to creating an intentionally inclusive workplace. We welcome applications from all backgrounds and experiences. The job description provided is a sample and can be further customised based on specific organisational needs and requirements. Your pension will start when you have passed probation. We have a pass, fail, or extend to 6 months probation rule.
The client requests no contact from agencies or media sales.
We are seeking an ambitious, driven and visionary Head of Fundraising to lead our expanding team at a pivotal moment in our journey. As we launch our new three-year fundraising strategy, this is a rare opportunity to shape the future of a growing charity and play a leading role in delivering sustainable income that directly supports local children and families.
With the backing of an engaged Board of Trustees and a passionate, committed team, you will provide strategic leadership across all income streams. You will guide and inspire our small but high-performing fundraising team to grow and diversify income — strengthening individual giving through innovative donor acquisition and impactful campaigns, while also supporting the development of our corporate partnerships, community fundraising and events programmes. You will work remotely with travel around Herts & Bucks.
This is more than a management role. It is an opportunity to build, innovate and leave a lasting legacy. You will have the autonomy to test new ideas, drive performance and embed a culture of ambition and collaboration, ensuring fundraising excellence across the organisation.
Every day in this role brings variety, challenge and purpose. Most importantly, your leadership will directly enable hospice-at-home care, specialist play services and life-enhancing family days for children with life-limiting and life-threatening conditions. Your work will make a tangible difference to families facing the most difficult of times — helping ensure they receive the care, joy and support they deserve.
Line Manager: Provisionally the Chairman of the board of trustees
Accountable to: Provisionally the Pepper Foundation board of trustees
Primary objectives: The Head of Fundraising manages a small, expanding team to deliver sustainable fundraising income. Hours: 30 – 37.5 hours per week with some flexibility on when hours are worked.
Salary: £46000-£50000 FTE Pro Rata (depending on experience).
Pension: We make a 5% contribution to your pension with a minimum of 3% from the employee based on salary paid. Benefits: Mileage allowance in accordance with HMRC guidelines, provision of laptop and mobile phone for performance of duties, reimbursement of work expenses and an Employee Assistance Programme.
Specialisms: The Head of Fundraising will specialise in increasing income through donor development and legacy fundraising whilst having a good, general understanding of community, corporate, events and challenge fundraising.
Office location: Your primary place of work will be at home, but significant time will be spent out and about meeting supporters and colleagues. Pepper has access to meeting facilities and a small operational base in Berkhamsted.
Area of operation: Fundraising will take place in Hertfordshire and Buckinghamshire. There will be occasional visits and meetings outside this area.
Professional development: The Head of Fundraising will be encouraged to undertake training and professional development activities in line with their duties and career aspirations.
Management: The Head of Fundraising will manage and support:
• the fundraising team comprising a Fundraising Officer and Community Fundraiser
• the communications, marketing and PR agency
• our Database administrator (volunteer, part time)
• our Volunteer Co-ordinator (volunteer, part time)
Works with:
• the Head of Trusts and Foundations
• the Accounts Administrator (volunteer, part time)
Key relationships:
• Pepper supporters, patrons, companies, donors, contractors, suppliers and volunteers
• Pepper board of trustees
• Colleagues at our partner hospices
Key requirements:
• Work with trustees and colleagues to develop organisational and fundraising strategies, business plans and budgets.
• Work closely with the charity’s communications, marketing and PR agency to manage the charity’s online presence including website and social media platforms and extend the charity’s audience reach to generate support for fundraising campaigns and events.
• Work with the fundraising team to deliver events and initiatives and build relationships to raise funds for the charity
• Build fundraising campaigns to gain support through direct marketing
• Deliver agreed fundraising strategies, business plans and budgets
• Drive, monitor and report on the progress of the fundraising strategy and budget
• Ensure that the charity’s case for support is compelling, inspirational and effective
• Maximise, develop and retain records of financial contributions from all sources
• Raise public awareness to position the charity as one of the top three local charities
• Agree objectives, manage and motivate the team and provide the support needed to deliver their objectives including appropriate professional development and training
• Attend meetings and events to deliver promotional talks and presentations about the charity
• Use the charity’s Donorfy CRM database and other sources to mine and prospect for new donors and deliver a donor development programme
• Attend trustee meetings and prepare reports on all fundraising and marketing activities
• Manage the recruitment of new fundraising staff and volunteers
The client requests no contact from agencies or media sales.
Programme Coordinator
We are seeking a Programme Coordinator to support high-impact projects that enable finance play a meaningful role in building a fairer, greener and more resilient economy.
Salary: £34,000–£43,000pa DOE
Location: Central London (hybrid: 60% office / 40% home)
Hours: Full time, 37.5 hours per week
Contract: 12 month fixed term
Closing date: 28th February 2026
Interviews: 1st Interviews to be held 11-17th March and 2nd interview Week commencing 23rd March
Start date: April 2026 or as soon as available
About the Role
As Programme Coordinator, you will play a key role in delivering the Impact Investing Organisation’s innovative programmes, helping to create practical solutions that enable private capital to address major societal challenges. Working with colleagues across the organisation and a wide range of external partners, you’ll support activities spanning research, stakeholder engagement, project coordination and thought leadership.
Key responsibilities include:
- Planning and coordinating meetings, workshops, roundtables and events, including logistics, materials, agendas and follow up.
- Supporting and developing relationships with stakeholders across financial services, government, business and civil society.
- Contributing ideas and supporting constructive discussions during engagements.
- Assisting communications and engagement activity, including social media, campaigns and sector advocacy.
- Producing clear and well structured written materials such as briefings, presentations, articles and fundraising proposals.
- Conducting desk research and supporting stakeholder engagement to inform research and programme design.
- Tracking project deliverables, risks, milestones and KPIs, helping to ensure effective and timely delivery.
- Supporting internal processes, systems improvements and team wide initiatives.
About You
We are looking for someone who brings curiosity, strong communication skills and a proactive, collaborative approach. You will have experience contributing to projects and working with stakeholders, as well as producing high quality written materials for varied audiences. You will be comfortable managing multiple tasks, adaptable to changing priorities and confident taking initiative with the right support.
Digital literacy (e.g. Microsoft 365), strong interpersonal skills and a commitment to the belief that finance can drive positive social impact are essential.
Experience in investment, financial services, social impact, policy or related fields is welcome but not required.
About the Organisation
This Impact Investing Organisation is an independent non profit dedicated to transforming capital markets so they support a fairer, greener and more resilient future. Through our Challenge Labs, field building initiatives, research, training and policy engagement, we work with financial institutions, businesses, government, regulators and civil society to drive systemic change. As a small, mission driven team, we are collaborative, ambitious and independent in our approach. We value diverse perspectives and are committed to building an inclusive and supportive workplace. We welcome applicants from under represented backgrounds and encourage flexible working.
Other roles you may have experience of could include:
Project Coordinator, Programme Officer, Policy Assistant, Research Officer, Engagement Coordinator, Events Coordinator, Impact Officer, Social Investment Assistant, Programme Support Officer, Project Officer. Analyst. #INDNFP
Use of Artificial Intelligence (AI) in applications
We recognise that AI tools are part of many people’s working lives and may be used in preparing applications. That said, applications are assessed on the basis of your personal experience, judgement and examples. We score for specificity and authenticity; responses that appear generic or indistinguishable from standard AI-generated content will be scored lower.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
To build strong relationships and co-design services that reflect community priorities in Braunstone.
Main responsibilities and duties
Community Engagement & Co-Design
- Build and maintain trusted relationships with Braunstone residents, community groups, local businesses and grassroots organisations
- Facilitate conversations, workshops, and engagement activities to co-design services and projects to ensure community voices and lived experience meaningfully inform service development and delivery
- Act as a visible and approachable presence within the community
- Promote inclusive, accessible, and trauma-informed engagement practices
- Gather community feedback and insight to inform service improvement, contribute to monitoring, learning, and evaluation activities
- Reflect on practice and adapt approaches in response to community needs
Volunteer Engagement & Support
7. Recruit, induct, coordinate training and support volunteers, with a focus on local community involvement, including support to deliver b inspired services
- Acting as a key point of contact for volunteers, develop clear, meaningful volunteer roles aligned with community and organisational needs
- Foster a positive, inclusive volunteer culture that values contribution and wellbeing
Partnerships, Networking & Community Presence
10. Build and maintain relationships with local organisations, businesses, networks, and stakeholders, including representing the organisation at community meetings, events, and forums
- Strengthen local connections to improve service reach and impact by identifying opportunities for collaboration and shared learning
Communications & Community Storytelling
12. Support delivery of the organisation’s communications plans including engagement with digital platforms with a focus on community engagement and impact to strengthen community connection and awareness
- Create and source digital content (e.g. short written pieces, photos, videos, social media content) that showcases community-led work and lived experience, ensuring content is inclusive, ethical, and reflective of organisational values
- Work with colleagues to share stories that demonstrate learning, outcomes, and community voice
Project Support & Community-Led Fundraising
- Support small-scale, project-specific fundraising activities that emerge from community-led initiatives, working alongside colleagues and community members to help shape funding ideas where needed
- Contribute information and insight to funding applications when relevant
- Build relationships with local supporters, businesses, and community partners
General Duties:
18. Attend and participate in team meetings, training and events that ensure the effective sharing of information and co-ordination with the team’s activities.
19. Undertake administrative and maintenance duties that assist in the smooth running of the Neighbourhood Support Base. This will include taking collective responsibility in relation to matters of health and safety, equipment maintenance, data protection and confidentiality management, and visitor service and care.
20. Ensure that all NST activities are undertaken in line with the legal requirements and b inspired policy, procedures and good practice. This includes the production of risk assessments and other data that can demonstrate effective and safe planning.
21. Undertake consultations in-line with the Neighbourhood Action Plan and work alongside other members of the NST to gather, collate and analyse information that inform perceived local need/s.
22. Work outside normal office hours and at weekends as and when required.
23. To ensure promotion and implementation of The Braunstone Foundation’s policies in relation to Equalities; to ensure that buildings, equipment and facilities are managed in a safe and effective way in line with Health and safety requirements.
24. To carry out work in such a way as to promote The Braunstone Foundations aims objectives and agreed policies.
This job description sets out the duties of the post at the present time. Such duties may vary from time to time without changing the general character of the duties or the level of responsibilities entailed. Such variations are a common occurrence and cannot in themselves justify a reconsideration of a grading of the position.
Person Specification
Post: Community Engagement Coordinator E=Essential / D= Desireable
Qualifications and Experience
Experience in community engagement, community development, or a similar role E
Experience recruiting, supporting, or working alongside volunteers E
Experience of working in the charitable/voluntary sector D
Some experience or understanding of community or project-based fundraising D
Knowledge
Understanding of community-led and co-production approaches E
Commitment to dignity, inclusion, and empowerment E
Understands the needs of deprived communities and barriers and challenges facing individuals and service providers E
Knowledge of safeguarding procedures for both adult and child protection D
Health and safety processes in relation to community activity D
Experience supporting communications or digital engagement in a community or voluntary setting D
Knowledge of local communities and networks D
Skills
Confidence creating or contributing to digital content or communication E
Ability to engage respectfully with people from diverse backgrounds and build positive relationships E
Excellent organisational skills and experience E
Excellent verbal and written communication skills E
Strong IT skills especially with Microsoft Office E
Problem-solving skills and ability to adapt and act accordingly to situations E
Good time management skills to be able to support the needs of multiple people E
Ability to keep accurate records and a good understanding of the importance of data E
Personal
An interest in helping other people, regardless of their circumstances E
Passionate about tackling poverty, deprivation and injustice and wanting to actively contribute to helping those in need E
Trustworthy, reliable and able to keep matters confidential E
A high level of patience and emotional resilience E
Ability to contribute effectively to a small team E
Calm and professional E
Other
Right to work in the UK E
Satisfactory DBS check E
Full and clean UK driving Licence E
The client requests no contact from agencies or media sales.
Training and Quality Coordinator
*Internally this role is known as Training and Quality Monitoring Advisor
£28,000-£32,000 plus benefits
Reports to: Training & Engagement Manager, Face-to-Face Fundraising
Directorate: Marketing, Fundraising & Engagement
Contract: 12 month fixed-term contract
Hours: Full time 35 hours per week
Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) plus nationwide travel (at least 2 days per week)
Closing date: 2 March 2026 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply.
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Recruitment process: One competency-based interview with a task included (onsite, Stratford)
Interview date: Thursday 12 March 2026
At Cancer Research UK, we exist to beat cancer.
We’re looking for an inspiring Training and Quality Coordinator to join our fundraising team.
Our fundraising teams are essential to our Engage Strategy through engaging with the public in deep and meaningful ways, ultimately growing Cancer Research UK’s fundraising and income capabilities, to fund and raise awareness for our life-saving research.
This role will be both desk-based and ‘in the field’ meaning no day will be the same and you’ll discover something new every day.For example, some days you will be shadowing fundraisers onsite across the UK, collaborating with internal and external stakeholders, suppliers and agencies, supporting the mystery shopping programmes, identifying trends and improvements, helping to create engagement tools and materials, delivering training to our fundraisers both in-person across the UK and virtually, contributing to the team’s strategy, and many more.
This is a great opportunity for someone with experience in a customer facing sales role, who enjoys travel and communicating with a diverse group of stakeholders.
You'll also be surrounded by people as dedicated to beating cancer as you are.
What will I be doing?
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Supporting the delivery of Cancer Research UK’s quality monitoring program (mystery shopping, call listening, document reviews), identifying, collating and reporting on trends, acting on learnings, and working closely with suppliers and internal stakeholders.
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Supporting complaint handling, including resolution and collation, identifying trends and learnings, and working with internal and external stakeholders to ensure learnings are tracked, acted upon and followed up.
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Conducting field observations for in-house and 3rd party supplier teams including site visits, fundraiser shadowing, and training observations. Reporting on observations and working with the Training and Quality Managers to ensure organisational oversight, and ensure learnings are tracked and acted upon.
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Working with the team to Identify and report on trends in fundraiser compliance and standards to key internal stakeholders, seeking and identifying opportunities that will add value to the compliance monitoring programme.
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Delivering inspiring training presentations to fundraisers across the UK and virtually, communicating CRUK’s work, including scientific research and compliant behaviours, in an easy-to-understand manner.
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Contribute to the development of engagement tools and materials i.e. fundraiser support materials, newsposters, engagement modules, thank you and basic training videos and awards, working with the F2F Training & Engagement Manage
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Collaborating with external suppliers, taking minutes in meetings & helping to plan and organise sessions to train fundraisers across online platforms, and in-person training at locations across the UK.
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Helping to maintain and keep the team trackers and logs, up to date.
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Supporting the wider Face to Face team, as required.
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Ensure equality and diversity is celebrated and considered as part of all decisions taken.
What are we looking for?
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Experience within a customer facing fundraising or sales role
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This role will require regular travel, at least 2 days per week
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Strong planning, organisational and record keeping skills, with an ability to manage multiple changing priorities and tasks from start to finish
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Excellent verbal and written communication skills, with experience of communicating with diverse audiences and conveying key messages in an effective and inspiring way
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Strong training and presentation skills
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Ability to demonstrate face to face fundraising/sales skills within the field
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Experience of working and delivering with some autonomy
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Proficient in PowerPoint, Excel and MS Word
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our careers web page.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
The client requests no contact from agencies or media sales.
Data Services is part of the Central Services of the Church of England, providing statistical information, data, analysis, research and consultancy.
The team works collaboratively with the National Church Institutions (NCIs), dioceses and parishes collecting and assembling data to support the Church's missional, pastoral and operational activities through high-quality information and analysis. This is used locally, at parish, diocesan and national levels, involving the Team in a wide range of customer contacts and interfaces.
In the context of the Church of England's Transforming Effectiveness Programme, the Data Services Team will work to promote data collection that is economic, efficient and effective, producing high-quality services and deliverables geared to a varied range of customer needs. Within Data Services, the Partner & Projects team will be the main interface between all of Data Services and its customers across the NCIs, dioceses and parishes, ensuring that opportunities for collaboration are identified and acted upon. It will lead on the management and delivery of projects and/or data requests coming into the team as well as capturing and maintaining team business plans.
This role is being advertised as a one-year fixed-term maternity cover, or until the substantive post holder returns from maternity leave. It may also be offered as a secondment opportunity for internal NCI employees.
- Working collaboratively across NCIs, dioceses, and parishes to ensure work opportunities are identified and acted upon.
- Maintaining detailed records of all projects and/or data requests coming into the Data Services team.
- Providing project support to the wider Data Services team.
- Attending key meetings and events to actively promote the work of the department both internally and externally.
- Ensuring all projects held within the Data Services team adhere to the NCIs Project Management framework.
- Building and maintaining a network of quality external researchers.
- Working with key stakeholders to review and improve data collection processes and ensuring these are accurately documented, tested and implemented.
- Providing professional expertise and support to colleagues leading on other projects and work within the Data Services Team, including Data Operations and Data and Analysis.
- Providing analysis, insight and statistical advice in response to NCIs', Synodical, Parliamentary and official enquiries and working parties, including the drafting of responses and material for publication.
- Assisting, advising, and providing professional support for the creation and development of tools and resources that will help churches, parishes and dioceses better understand and engage with their data.
- Helping to organise and contribute to Data Services events and promotions, including those for diocesan and NCI colleagues and members of General Synod.
Essential
Skills/Aptitudes:
- Excellent organisational skills
- Excellent communication skills
- Excellent collaborative working with a willingness to support colleagues in the Data Services Team on projects and work where agreed, including work led other than by Partner & Projects
- Excellent customer skills, understanding customer needs, identifying and delivering solutions and building customer relationships
- Excellent research skills and knowledge of quantitative research methods demonstrated through professional experience and/or a good degree or equivalent involving statistics or research methods
Knowledge/Experience:
- Experience of working on multiple projects with competing deadlines
- Experience with Microsoft Office products, including advanced Excel and its project management functionality
- Experience in providing data and/or technological solutions to meet customer requirements
- Experience in designing and delivering large, complex research projects
- Experience of working with senior stakeholders to deliver project outcomes
- Effective oral communication using telephone, digital communications, online and in-person presentations
- Effective written communication via email, query responses, contributions to publications and strategy papers, online uploads, and reports
- Experience in data collection for research purposes
- Awareness of data protection legislation
- Knowledge of survey methodology and data collection methods
- Experience of Outlook shared inbox management
Personal Attributes:
- Excellent attention to detail
- Self-motivated with a proven ability to plan and handle several tasks to meet deadlines
- Excellent time management
- Willingness to learn
- Ability to deliver high quality results
- Ability to manage working relationships effectively
- Flexibility and a capacity to manage change
- Sympathy with the aims and practices of the Church of England
- Happy to occasionally travel to dioceses in connection with Data Services resource and assistance
Desirable
Skills/Aptitudes:
- Social media for business (Twitter/Instagram/Facebook/webpage/online publishing)
Knowledge/Experience:
- Knowledge of qualitative research methods
- Knowledge of Church of England structures and ministry as context for work of the Team
- Knowledge and experience of using additional Microsoft packages (including PowerPoint, Access)
- Knowledge of using internet-based tools to design and deliver surveys (e.g., Survey Monkey)
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



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Salary: £33,000– £37,000 gross per annum at 1.0 FTE (full-time equivalent), dependent on experience
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Working pattern: This is a full-time role, based on 5 days per week, 1.0 FTE or 37.5 hours per week. Flexible working arrangements for 0.80FTE (30 hours per week) will be considered upon application
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Contract: Permanent with a 6 months probationary period
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Member of: Fundraising Team
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Reporting to: Development Manager (Partnerships)
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Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.
Safe Passage International (SPI) is recruiting a Development Lead/Coordinator (Fundraising). We are looking for an enthusiastic, experienced, and motivated individual to join the Fundraising Team to help grow and diversify our core private funding/income streams in its invaluable and ground-breaking work to ensure that safe routes exist and are accessible for all people seeking asylum.
Reporting to the Development Manager (Partnerships), you will coordinate the day today delivery of our fundraising strategy, with a particular focus on high value giving and building strong, values aligned relationships with supporters.
You will play a key role in turning strategy into action. This includes nurturing relationships with major donors, trusts and foundations, and helping to develop new income such as institutional funding or legacy giving, to ensure our funding is resilient and sustainable.
You will work as part of a collaborative Fundraising Team and closely with colleagues across Safe Passage International, including teams in the UK, Greece, and France.
We are looking for good transferrable leadership and organisational skills, as detailed in the Person Specification. Experience in a similar role would be welcome, but this could also be your first paid position in the NGO sector, or you could be returning to work after time out. A full induction will be provided, alongside a dedicated training budget to support you to grow and develop within your role.
Our work is diverse across all the international locations in which SPI operates.
We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.
If you would like an informal discussion about the role, please email our SPI Human Resources Team. Contact details can be found in the Job Description attached.
How do I apply?
Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document below.
The ‘Application Questions and Guidance’ asks candidates to submit a CV and Cover Letter answering six specific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.
We also ask candidates to complete our ‘Equal Opportunities Form’ to help us monitor and improve in our aims to become a truly diverse, representative and inclusive work force.
For information on further application guidance, FAQs and an insight into what it’s like working at Safe Passage, please visit the ‘Working at Safe Passage’ section of our website.
Closing date: Sunday 1st March 2026 at 11.59 pm.
The client requests no contact from agencies or media sales.
Job title: Immediate Support Coordinator – North Wales (Welsh Speaker)
Reports to: Immediate Support and Debrief Manager
Salary: Salary of £26,500 per annum, pro-rata for part time hours
Location: Remote work with travel in the region
Hours: Part-Time, 22.5 hours per week, over 3 days, Monday, Thursday and Friday.
Post No: 2WISCPT1
Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru & 2wish:
2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are an All-Wales and part England charity providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.
The post holder will provide immediate and ongoing emotional and practical support to families affected by the sudden and unexpected death of their child or young adult.
Main duties:
Service:
- To initiate immediate support for a caseload of families whose children and young people aged 0-25 have died suddenly and unexpectedly across the region
- To contact all families within 24-48 hours of the referrals by telephone
- Complete an initial assessment of families’ needs to identify and plan the support as required in line with safeguarding and risk reduction
- Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
- To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
- To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity
- To liaise with other professionals working alongside the family to provide a holistic and multi-agency approach to support
- Attend relevant forums within the area
- To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness
- To monitor the use of the memory boxes and ensure families have been offered a memory box
- To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
- Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
- Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
- To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
- To signpost and/or refer to other agencies as required that can provide support as needed
- Cover members of the support team for annual leave and/or sickness
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
What we do for you:
Contract type: Permanent
Hours: Normal office hours are 9am – 5pm, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it’s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions – employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is home based with travel across the region you are covering.
Additional benefits for our employees:
- An ‘Employee Assistance Programme,’ including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video.
Closing date: 6th March 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.
This role sits within our Connecting Communities service, which is an element of the larger Mental Health and Wellbeing Service in Tower Hamlets. The post holder will be committed to supporting our clients through their recovery and developing greater resilience and wellbeing. This role will offer a personalised approach to accessing welfare and housing-related advice and information, through casework, workshops and advice surgeries.
What you’ll do
- Provide welfare benefits and housing advice to support people with mental health challenges to live independently in the community.
- Help clients understand and resolve issues related to welfare benefits and ensure they receive their correct entitlements.
- Run workshops, groups, and advice surgeries on welfare benefits and related topics, such as money management.
- Work collaboratively with the Connecting Communities team, mental health services, housing associations, and other providers to support welfare benefits enquiries, referrals, and training needs.
We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.



The client requests no contact from agencies or media sales.
Contract: Maternity Leave Cover, Part-Time
Hours: 21
Location: Glasgow
Starting salary: £22,146 per annum (FTE £36,910 Per Annum)
Closing Date: 5th March 5pm
Expected date of interviews: 18th March 2026
Job reference: VA779
Join a powerful and passionate human rights organisation and winner of the UK charities 2023 Overall Award for Excellence. This included successfully challenging the UK government on the lawfulness of the Rwanda scheme for people seeking asylum and leading a multichannel, survivor- led campaign to directly compel 4 out of the 6 airlines to rule themselves out of flying refugees to Rwanda, including survivors of torture.
We have an exciting opportunity for a Care Coordinator to support in our clinical service delivery. Many of our clients have complex needs and this role ensures that clients receive mental health assessment and important aspects of the clinical pathway as well as liaison with other internal and external services as needed.
About the role
The role involves assessment, care planning and provision of stabilisation and reintegration to clients with the most complex needs receiving our services. Working together with our therapists, and legal and welfare staff, the ideal candidate will be a Registered Mental Health Nurse, Occupational Therapist or Social Worker with significant experience of working in the mental health sector with complex mental health presentations and will have a passion for working with asylum seekers, refugees and survivors of torture.
We are currently finalising our strategy re-fresh and the Glasgow team will be piloting new models of service delivery. This is an exciting development within the organisation and so we envisage the post holder contributing to implementation of the national strategy as well as shaping the delivery within Scotland.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £36,910 - £42,816
To view the Job Description and Person Specification, please find the attached file.
Please note a CV and a cover letter addressing the job description and person specification of the role , with specific examples, are mandatory to be considered for the position.
About Freedom From Torture
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Home-based, delivering sessions in schools and farms across Essex and surrounding areas
Contract: Self-employed, renewable subject to annual review
Start: Delivery from February 2026
This vacancy is recruited on a rolling basis and may close early if a suitable candidate is appointed, so early application is encouraged. Previous applicants need not apply.
We’re looking for a passionate and confident Food and Farm Discovery Coordinator to inspire primary-aged children through hands-on food, farming and countryside learning. You’ll deliver engaging cooking, gardening and farm visit experiences, working closely with schools, farmers and food producers - particularly in areas of disadvantage.
What you’ll do
- Deliver Farm Discovery Days and the Food Discovery programme in schools
- Plan and lead farm visits, cooking and gardening sessions
- Build and maintain strong relationships with schools and farm hosts
- Manage session planning, equipment, health & safety and safeguarding
- Work independently as part of a supportive national team
Time commitment & pay
- Around 80–90 paid days per year (seasonal variation)
- £171.48/day for Food Discovery delivery
- £163.77/day for Farm Discovery delivery
- Plus expenses and mileage (45p per mile)
- Estimated annual earnings: £14,000–£15,000, with potential to grow
You’ll need
- Experience working with primary-age children and schools
- Confidence delivering hands-on cooking, gardening and outdoor learning
- Enthusiasm for food, farming and the countryside
- Strong communication, organisation and relationship-building skills
- Full UK driving licence, access to a car, and suitable IT setup
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be Gods heart, hands and feet to the children of inner city Leeds?
Do you love Jesus and want to play your part in impacting the lives of 1000 children connected to Kidz Klub? If you love logistics and decision making, and would love to pray, coordinate, serve, project manage and encourage a dedicated team then get in touch. The Children of Leeds need you.
We have an exciting Vacancy here at Kidz Klub!
We are looking for an enthusiastic, committed, compassionate individual who is passionate about reaching children at scale through our large Central Klub and Schools Work. The role involves Coordinating a large team of committed Volunteers and Line Managing Staff members and organising our large Central Klub, as well as assemblies in Schools. In all these areas you will be cheering your team and the children on, injecting a lot of fun along the way.
Our vision is to work together with congregations and partners to see lasting transformation, through the love of God, for the most marginalised, unreached children, their families and communities of Leeds.
37.5 hours per week (we would consider term time only-please state on your application).
Salary £28,000-£29,000 gross dependent upon experience and qualifications. A Pension is offered in line with the Trusts policy.
Annual Leave 6 weeks/year plus Bank Holidays to be taken in school holidays.
Other benefits: Employee health support plan. Flexible working options. Termly prayer day, training day and retreat day. Ongoing personal development and training. Employee discounts scheme. Join a Kings Award recognised organisation and a team who love and care for each other well.
Due to the nature of our work, this position is subject to a successful Disclosure and Barring Service check and references.
Deadline for applications: 9am 11th March
Interview: Stage 1 Monday March 23rd 3-8:30pm at Central Klub. Stage 2 sit down interview Tues 24th or Weds 25th March 26 daytime.
Position to commence:ASAP following above
The client requests no contact from agencies or media sales.






