Supporting people coordinator jobs
The Volunteer Management team is responsible for embedding an organisational approach to volunteer engagement which enables volunteers to feel inspired, valued, supported, and connected to the charity, where they are a vital part of our community.
The Volunteer Coordinator plays a significant part in contributing to the success of the team in coordinating key parts of the ‘volunteer journey’ (recruiting, induction, training, supporting, and retaining volunteers). Of equal importance is influencing colleagues and providing advice and guidance whilst building collaborative working relationships with key stakeholders. The role is vital to establishing good practice in volunteer involvement, developing a culture of positive engagement and raising the profile of volunteering internally and externally.
This is a 12-month fixed term contract
Key Responsibilities:
Relationships, teamwork and collaboration
· Build strong relationships and collaborate with key stakeholders across the charity to identify and implement ways to enrich the volunteer experience, maximise the volunteer opportunities and strengthen the volunteer infrastructure.
· Work collaboratively with teams that manage volunteers to provide good practice advice and guidance on effective volunteer supervision.
· Promote a positive culture of engagement that values, embeds, and promotes the work of volunteers both internally and externally.
· Take a proactive approach to understand external events and initiatives taking place across the charity, providing advice, guidance and support on the requirements for successful volunteer involvement.
Communication, resources and training
· In conjunction with the Volunteer Manager, coordinate the review, development and implementation of robust practices and procedures associated with all aspects of the volunteer journey.
· Working collaboratively with teams that manage volunteers, support with the development and implementation of volunteer training and associated resources.
· Lead on the upkeep of volunteering information on internal communication channels, ensuring all relevant policies, reference materials and documents are made available and kept up to date.
· Contribute to the production and distribution of resources for volunteer-involving events, including, but not limited to recruitment, onboarding, and training materials.
Administration, customer service and delivery
· Provide high-level customer service throughout the volunteer journey; contributing to recruitment, induction, training, support, retention and exit of volunteers in line with our values and strategy.
· Acting as a key point of contact for the import, maintenance and integrity of volunteering data, working with colleagues to ensure accuracy, validity and reliability that reflects volunteer contribution and delivers reliable insights.
· Coordinate the administration volunteer recruitment and selection process to foster an environment that promotes equality, diversity and inclusivity and ensure a fair and consistent approach is followed.
· Act as the first port of contact for internal and external enquiries, coordinating the shared volunteer email inbox.
· Lead and support the effective delivery of volunteer involving activities at weekend events, where necessary.
What we are looking for:
· Strong understanding of the principles and good practice of successful volunteer involvement including recruitment, selection, induction, training, support, recognition, and retention.
· Knowledge of IT packages such as MS Outlook, Word, Excel and PowerPoint.
· Significant experience of working to recruit, support, engage, and manage volunteers.
· Experience of working within the charity sector.
· Experience of working in a customer-service or people-facing environment.
· Experience of working with partners and/or external agencies.
· Experience of processing and/or handling personal (sensitive) data.
· Experience of evaluating volunteer activities and projects.
· Ability to build and maintain effective working relationships at various levels across the charity.
· Excellent communication skills, including networking and presentation skills.
· Strong negotiating, influencing and problem-solving skills.
· Developed organisational skills with a strong attention to detail.
· A conscientious approach to work and good time management skills.
· Ability to write guidance documents, which convey complex information clearly.
· Good project management skills with an ability to implement and coordinate large projects.
· Ability to work under pressure, manage conflicting priorities and changing deadlines.
· Excellent IT skills.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £29,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 25th January 2026, with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
A. Project Coordinator
We are looking for an experienced, dynamic and motivated Project Coordinator and Admin. Officer to implement a project entitled Tragedy to Legacy: Preserving the Social Heritage of the Damilola Taylor Trust, working with young people to create:
· A digital archive featuring documents, photos, and materials from across the Trust’s journey.
· Record 15 oral histories with young people, mentors, community leaders, and others involved with the Trust over the years
· Organise a public exhibition in South London, with an online version, showcasing the Trust’s story and legacy
B. Admin. Officer
· Provide a range of administrative support to enable the smooth functioning of the Trust’s programmes, management and governance for a period of three months.
Roles and responsibilities:
A. Project Coordinator: Tragedy to Legacy: Preserving the Social Heritage of the Damilola Taylor Trust
· Produce a project delivery and evaluation plan to deliver objectives of the Tragedy to Legacy: Preserving the Social Heritage of the DTT project for approval of DTT trustees.
· Organise information sessions to promote the project and to recruit YP for the Youth Heritage Team (YHT)
· Engage the services of an Oral History facilitator
· Recruit participants with lived experience of DTT’s journey for oral history activities
· Organise Youth Heritage training workshops for the YHT
· Implement project tasks:
1. Establish project steering group; Organise YP to research and collect archival materials; monitor project delivery;
· 2. Direct YP to create oral history story board
· 3. Support YP to prepare Oral History film shooting schedule
· 4. Organise shooting of 15 oral histories
· 5. Curate digital archive and edit film footage
· 6. Finalise public exhibition design, liaise with Library/Schools and schedule Public Exhibition event
· 7. Launch digital archive, screen docu-film and launch Public Exhibition
· 8. Prepare project evaluation and impact report and close the project
You will ensure the highest standards of support and safeguarding during delivery of the project.
B. Administration Officer -role and responsibilities
· Provide administrative support to Trustees and the executive management team and Youth Board
· Provide general administrative support across the Trust, including scheduling meetings, administering our Microsoft 365 system, helping to produce reports/ letters, managing emails, facilitating in-house communication, managing our records
· Manage enquiries to the Trust and respond to routine enquiries, ensuring that actions are followed up
Proactively manage our website day-to-day and post to our social media, consulting where necessary
Person specification -Specific experience or skill
KEY: (E) Essential (D) Desirable
A. Project Coordinator
· An excellent understanding and a proven track record of relevant experience working with young people (YP) from inner-city areas of high deprivation (E )
· Demonstrable skills at building effective relationships with young people and professional organisations (E )
· Project management experience, preferably working with YP, using digital tools to archive documents, photos, and artefacts of an organisation’s work. (E )
· Strong influencing and motivational skills; the capacity to get the best out of YP and confidently deal with issues and challenges (E )
· Excellent communicator, planner and problem solver, a strong team player and an exemplary role model (D)
· Self-directed, self-motivated with the ability to work on own initiative to plan and manage workload. (E )
· Strong IT skills including experience of MS Office system
· Relevant experience of managing YP on community-based projects (E )
· Knowledge of the processes involved in designing, planning, shooting and editing film footage
Experience of curating digital archives and editing films (E )
· Ability to be flexible, switch roles as required and be dynamic in approach
• Experience of organising own work effectively with limited supervision ( E )
• Experience providing administrative support (E ).
· Experience of working in a charity would be an advantage (E)
• Proficiency in Microsoft 365 including administering a system (E
• An ability to gather, analyse and evaluate data and to prepare and present concise reports both orally and in writing
• Exceptional time and task management skills; calmness under pressure (E
Knowledge, qualifications
· Knowledge of project management and good administrative practices (E)
· Knowledge of General Data Protection Regulations (E)
· An understanding of safeguarding of children, young people and vulnerable adults (E)
Personal qualities
· Commitment to own continuing personal and professional development
· Commitment to the vision, mission and values of DTT
· Flexibility
· Commitment to effective relationship building and collaboration
· Commitment to safeguarding and dedication to promoting the welfare of young people.
Please write no more than 2000 words explaining how your experience, qualifications and personal qualities fit you for this post. Also submit a CV which includes your full name, address, phone number and email address, your educational and work histories and the names of two referees, one of whom will normally be your current or latest employer. We will not seek references without asking your permission but any offer will be subject to satisfactory references
Safer Recruitment
The Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment.
The client requests no contact from agencies or media sales.
At WeSwim, we support disabled adults to swim in welcoming, inclusive volunteer run clubs across London. For many of our swimmers, the water offers a new freedom, easing pain, building confidence, and opening up new ways to move and connect.
We’re now looking for a Cubs and Community coordinator to help keep our swim sessions running smoothly and our community growing well.
This role is about people, organisation and care. You’ll coordinate weekly swim sessions, support swimmers throughout their journey with WeSwim, and make sure the behind-the-scenes admin is handled accurately and calmly. You’ll play an important role in welcoming new swimmers into our community, building relationships with other third-sector organisations, managing waiting lists, and helping ensure our clubs remain active and well-attended.
You’ll get to know our swimmers as individuals ensuring that we can continue to create an experience where people feel supported and welcomed. No two weeks will look the same, but every week will be full of purpose.
This is a part-time role (15 hours per week), ideal for someone who is highly organised, people-focused and motivated by inclusion, community and impact. You don’t need to be a swimmer but you do need to care creating inclusive spaces where people can thrive.
Every session you support helps people who struggle to access mainstream swim sessions to exercise,to feel more confident and benefit from the WeSwim community.
Key Responsibilities:
Club Operations & Coordination
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Coordinate weekly swim sessions, including booking swimmers and liaising with pool partners.
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Act as the main day-to-day contact for clubs, supporting swimmers, volunteers and committee members.
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Spot and resolve operational issues, escalating where needed.
Swimmer Membership & Support
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Manage swimmer onboarding from application to first session.
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Monitor swimmer attendance and respond to queries or concerns.
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Maintain accurate and up-to-date swimmer information.
Swimmer Recruitment & Outreach
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Build relationships with third-sector organisations to support referrals and recruit new swimmers.
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Undertake outreach to maintain a healthy flow of new swimmers into WeSwim clubs.
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Manage swimmer waiting lists and support smooth onboarding into sessions.
Administration, Data & Monitoring
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Maintain club records, including membership data and attendance logs.
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Monitor attendance and impact data to support reporting.
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Use systems and tools to keep club administration efficient and organised.
Communication & Relationships
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Communicate clearly with swimmers, volunteers and committees via email, WhatsApp and other channels.
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Liaise with external partners such as pool staff and local stakeholders.
Diversity and Inclusion: We are passionate about creating a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, ethnicities, ages, sexual orientations, gender identities, and abilities. We particularly welcome applications from disabled people, people from the Global Majority, LGBTQIA+ individuals, and those underrepresented in charity employees. We believe diverse perspectives strengthen our decision-making and help us better serve our community.
Location: This job is London based. Your work will mostly be from home but you will be required to visit one of our London Clubs at least once a month. Please only apply if you have the right to work in the UK and are based within easy reach of London.
Join us in making a difference to increase opportunities for disabled people to swim in London.
The client requests no contact from agencies or media sales.
We are currently seeking a Building Operations Support Officer (Hard Service and Project Coordinator) on permanent, full-time basis.
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.
The role:
The Building Operations Support Officer (Hard Services and Projects Coordinator) role has oversight of all external maintenance contractors ensuring all periodical compliance checks are completed, and that onsite contractors are fully inducted and are equipped with the necessary permits to work. This role requires working closely with the Building Operations Soft Services Officer and the Building Operations Coordinator.
The role ensures that Shakespeare’s Globe buildings (on site and off site) are appropriately maintained and in good conditions and working order; and will assist the Deputy Head of Estates and Capital Projects with the implementation of Health and Safety Policy across the Globe estate. This role will form an integral part of the Building Operations Emergency Response and 24/7 call out team.
The team:
The Building Operations and Security (BOPS) team plays a central role in ensuring that the Globe’s environment remains safe, compliant, and fully operational at all times. This team oversees the maintenance and performance of all building systems across the theatres, offices, public spaces, the Swan Bar and Restaurant, and offsite properties, while working closely with The Security team to keep the site safe for audiences, staff, and artists.
Working with other departments, the team supports the smooth running of performances, events, education programmes, and commercial activities by maintaining high standards of building safety, life-safety systems, and operational readiness. As part of this team, the Building Operations Support Officer (Hard Services & Projects Coordinator) plays a key role in managing essential maintenance, coordinating contractors, supporting compliance, and contributing to the Globe’s emergency response arrangements.
The skills:
- Proven experience coordinating hard FM services within a complex estate.
- Practical experience working with and overseeing external maintenance contractor.
- Experience managing planned preventative maintenance (PPM) programmes and reactive repairs.
- Demonstrable experience maintaining and reviewing compliance documentation and statutory records.
- Experience supporting emergency response, call-out, or facilities-related incident management.
- Strong understanding of building compliance requirements, including Electrical testing, Legionella control water hygiene, Fire Risk Assessment processes.
- Ability to manage and prioritise a varied workload.
- Excellent organisational skills.
- Confident communicator and capable of liaising professionally with contractors, and internal stakeholders.
- Ability to maintain accurate records.
- Proactive, and consistently promoting a strong H&S culture.
- Calm, reliable, and responsive, with the ability to work well under pressure.
- High level of integrity and professionalism.
- Willingness to participate in a 24/7 on-call rota and attend out-of-hours incidents when necessary.
Benefits:
- Discount in the Globe shop and onsite restaurants/cafes
- Staff discounts via My Globe perks and better Bankside Buzzcard
- Free entry to selected shows, events and activities
- Access to our free employee assistance programme and 24/7 virtual GP service
- Enhanced maternity, paternity, adoption, and shared parental leave and pay
- Life assurance scheme
- Rental deposit scheme
- Season ticket loans
- Eye test voucher scheme
- Flu vaccination scheme
- Cycle to work scheme
- Enhanced employer pension contributions after 12 months service.
To apply:
For more information, please download the job description from our linked main website/jobs page. To apply, please complete the online application form on our main jobs page by 5pm on Monday 19 January 2026.
If you have any queries on the application process or online form, please email the Recruitment Team - email on our main jobs page.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Activities Co-Coordinator
Location: Bermondsey, Close to Surrey Quays station. (This location is hidden due to the sensitive nature of the service) Please note that this service has step free and lift access.
Salary: £30,400
Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may be required to work outside these hours dependent on service and resident requirements.
About the Role
We have an exciting opportunity for a Activities Coordinator to join our new Independent Approved Premises commissioned by Criminal Justice Service (IAP). You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will play a major part in reintegrating our residents back into the community by coordinating and delivering high quality activities and programmes which work to support individual needs, working in collaboration with the wider team. Some activities may vary but could include days out and visits, awareness days/weeks/months campaigns, cultural celebrations and other meaningful activities to encourage reintegration and enhance social skills and community engagement. No two days are the same, making this an ideal role for someone who enjoys variety and meaningful work in a supportive team environment.
Some Key Responsibilities include:
- Planning and coordinating individual and group activities and sessions.
- Delivering programmes that support residents’ goals, personal development, and reintegration.
- Developing and managing calendars of activities, events, and awareness campaigns to promote social skills, community engagement, and meaningful participation.
- Collecting information about activities and resident feedback to see what works well and share this with the team to improve programmes and support resident wellbeing.
- Running clinics, projects, and sessions, providing guidance, life skills support, and advice to residents as needed.
- Building good relationships with partners and stakeholders, identifying new opportunities and creating an accessible partner resource catalogue.
- Monitoring, evaluate, and report on activity effectiveness and outcomes, contributing to continuous improvement.
- Supporting staffs wellbeing, collaborate with the wider team, and work flexibly to ensure smooth service delivery.
- Identify risks, safeguarding residents and take appropriate action. Maintain accurate records, reports, and administrative tasks.
About You
We are looking for someone who has a passion to support vulnerable people in making a change, supporting their rehabilitation and providing opportunities for them to make positive change to their lives, to reintegrate into society. You will have a general understanding of the criminal justice system, and/or have experience supporting people with multiple/complex needs. You will be able to plan and deliver a range of activities suited to individual needs and will be confident in understanding the needs of our residents to do this. We look for:
- Experience in coordinating and/or delivering activities and programmes with people from various backgrounds
- Ability to provide advice, support and guidance to a team and residents on various areas
- Ability to work creatively and encourage creativity in others
- Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
- Proactive in making decisions to deal with challenges and providing a solution focused approach and using your initiative
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 2nd week of January.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.
We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.
We are looking for a Youth Support Co-ordinator to help deliver pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It blends practical organisation, careful administration and a young person-centred approach to embed NYO’s ethos into every aspect of delivery.
You will coordinate the recruitment, induction and deployment of our freelance Support Team, and provide high-quality administrative and logistical support for all youth-facing activities. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information with discretion, and supporting the smooth running of travel, accommodation and project logistics. You will also assist with casework administration, help deliver care plans with the NYO Nurse and project leads, and ensure accurate records in Salesforce.
This is an excellent early-career opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across the organisation, and be a visible, supportive point of contact for young people and staff on the ground.
At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.
Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.
Deadline for applications: 10am, Monday 12 January 2026
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Mental Health Support Worker – Crisis House
Reference: 325
Responsible to: Crisis House Coordinator
Salary: £24,366 per annum, pro rata for part time (Salary review after successful probation completion)
Contract: Permanent
Hours: Full time 37.5 hours
Working days: Shifts available covering 7-day rota, Early: 7am-3pm, Late: 2pm-10pm Nights: 9pm-8am
Based: Crisis House – Hemel Hempstead
About the Service
Our Nightlight Crisis House offers a safe, homely, and welcoming space for anyone feeling distressed and experiencing a crisis.
The Crisis Centre and rest of Nightlight Services (Café’s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
Service Objectives
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental health Crisis House are:
- To endeavour to improve the mental and emotional wellbeing of people experiencing a mental health crisis across Hertfordshire.
- To provide 24/7 support for individuals experiencing mental health crisis in a safe and non-judgemental environment.
- To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing clear and effective pathways to other services provided by HMN and other third party and/or statutory providers.
- To remain a source of independent support for all Service Users.
- To provide an alternative pathway to people in distress and crisis, employing a person-centred approach in order to enable better outcomes for those in need as to reduce the demand on statutory Crisis and Emergency services.
About the Role
As a Crisis House Support Worker you will be a key member of staff supporting the delivery of the Nightlight mental health Crisis Service. You will take part in a rota which covers a 24/7 hour service, 365 days a year. Drawing upon your own lived and/or professional experience (where applicable,) in order to provide a mix of face-to-face, therapeutic and holistic support for those accessing overnight provision. You will work closely with other staff as part of a team in supporting the development of quality Crisis Support and instilling Hertfordshire Mind Network’s values throughout the provision.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for applications is 23rd January 2026.
Interviews to be held week commencing 2nd February 2026.
N.B. Please quote reference number 325 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.
In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
About the role
We are looking for a proactive and organised individual to join our Activities Team and deliver exceptional support to our student-led groups, helping create fun and inclusive communities across Imperial College Union.
You will coordinate the creation of new student groups, manage funding opportunities, and lead the onboarding programme for new committee members. You will also oversee administration for the Union’s minibus fleet and support governance processes, including annual elections and committee changes.
A key part of the role will involve delivering operational support for clubs and societies, including training opportunities, equipment services, and communication to ensure groups can thrive. You will also play a vital role in administering funding streams such as the Harlington Grant and Activity Development Fund, and contribute to projects that enhance inclusivity and the student experience.
The role sits within the Directorate of Membership Services and works closely with elected Officer Trustees and the wider Activities Team to ensure our processes, training, and support are effective and equitable for all student groups.
What you would be doing
The Activities Coordinator is a critical role in delivering the Students’ Union’s strategic objective of fun and inclusive communities through support, development and empowerment of student-led groups. The role is responsible for:
- Coordinating the creation of new student groups and onboarding programmes
- Managing funding opportunities and administering grants
- Overseeing administration for the Union’s minibus fleet and approved drivers
- Supporting governance processes, including annual elections and committee changes
- Delivering training and communications to help student groups access services effectively
- Contributing to projects that promote inclusivity and improve the student experience
Alongside elected Officer Trustees and the wider Activities Team, you will help deliver a high-quality support service for student-led groups at Imperial College Union.
Please see Job Description for full list of duties and responsibilities.
What we are looking for
The successful candidate will bring strong organisational skills and a methodical approach to managing processes and information. You will have experience delivering excellent customer service and supporting administrative systems, ideally within a student, volunteer, or community setting.
The role requires refined interpersonal skills to build positive relationships with student leaders and colleagues, as well as confidence in coordinating multiple priorities effectively. Experience in managing operational processes, governance procedures, or funding administration would be an advantage. You should be able to work independently while contributing to team projects and have a proactive attitude towards improving services and enhancing the student experience.
Please see Person Specification in the Job Description for full list.
What we can offer you
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we urge you to get in contact. It’s a brilliant place to work.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
- flexible working hours
- generous pension scheme
- 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
- bicycle loan scheme
- season ticket loan
- health benefits
- excellent professional development opportunities and many more.
More information can be found on the Imperial College Benefits page.
Further information
To apply for the role please complete the online application form.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.
Closing date: 11 January 2026
Should you require any further details on the role please contact the People team listed on the website.
Interviews (In-Person) will be expected to take place on 22 and 23 January 2026.
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.
The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. This role is based at our Bloomsbury campus with work across various football facilities across London.
The role is a full time and permanent contract. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
Events are a central part of student life at UCL – enabling students to find and form communities, experience new things, and make the most of life in London. Each year, the Students’ Union and its clubs and societies, deliver more than 6,000 events ranging from workshops to debates, exercise classes to socials. The Events Coordinator will support the delivery of a high quality programme of events, support teams across the Students’ Union to develop and deliver events, and work collaboratively to develop a culture of excellent event management.
Do you have experience in developing project plans that bring ideas to life? Do you excel at coordinating a wide range of stakeholders to deliver standout events and projects? If so, we’d love to hear from you.
Our ideal candidate will have experience supporting large scale events, strong project management skills and enjoy working across a diverse range of events that directly impact the student experience.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Are you an organised, proactive, and people-focused individual with a positive, can-do attitude? Do you enjoy motivating others and delivering engaging training? We’re looking for a Volunteer Coordinator & Trainer to play a key role in supporting and developing our volunteer community.
While prior experience working directly with volunteers is beneficial, it’s not essential. What matters most is your enthusiasm, strong organisational skills, and willingness to roll up your sleeves and get involved in a varied and rewarding role.
About Us
The Life Chance Trust is a South Devon-based charity transforming the futures of young people aged 16–25 who have experienced trauma, adversity, or disrupted education. Through mentoring, life skills development, and community engagement, we empower young people to build resilience, achieve their goals, and thrive.
The Role
We are seeking a passionate and dedicated Volunteer Coordinator & Trainer to recruit, train, and support a growing team of volunteer mentors. This role combines coordination, training delivery, and hands-on involvement in our programmes, offering a unique opportunity to shape and strengthen the volunteer experience within a young and evolving charity.
Key Responsibilities
- Manage the full volunteer recruitment process, ensuring safer recruitment best practice throughout.
- Design, develop, and deliver engaging training, supervision, and an ongoing CPD programme for volunteers.
- Create and implement a volunteer reward and recognition programme, including events and initiatives to support retention.
- Conduct two volunteer feedback surveys annually, capturing insights to inform learning and improvement.
- Support the delivery of Life Skills Workshops on topics such as wellbeing, cooking, budgeting, and employability.
- Network across Devon to raise awareness of the charity and attract new volunteers.
- Build strong relationships with partners and represent The Life Chance Trust within the community.
What We Offer
- A warm, friendly, and supportive working environment
- Competitive salary and pension scheme
- Regular supervision and opportunities for professional development
About You
Essential
- Upbeat, enthusiastic, and motivated, with a flexible and proactive approach
- Strong multitasking skills and the ability to work at pace
- Experience managing or coordinating volunteers or staff
- Excellent administrative skills and attention to detail
- Strong interpersonal, organisational, and communication skills
- A relevant qualification (minimum Level 3)
- Full UK driving licence
Desirable
- Experience delivering training or workshops
- Knowledge of safeguarding practices and volunteer management systems
- Background or qualification in HR or administration
Safeguarding & Inclusion
This role is subject to an enhanced DBS check. We are committed to equality, diversity, and inclusion, and warmly welcome applications from all backgrounds.
Transforming life chances for young people aged 16–25 Through trauma-informed mentoring, wellbeing support, and youth-led progression.
The client requests no contact from agencies or media sales.
Purpose of Post: The post holder will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers and the support of existing volunteers and volunteer contacts to maintain a positive volunteer experience.
You will work across teams to ensure the volunteer’s experience is positive and will play a key role in volunteer retention. You will work with the different teams to identify and develop new volunteering opportunities. You will increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will work to ensure our volunteers feel valued, fulfilled, and have opportunities to meaningfully contribute to Hear Us.
As well as oversight of all our volunteering activities, the post-holder will assist in delivering, developing and expanding upon the success of our existing independent peer support Linkworking Project at inpatient wards at the Royal Bethlem Hospital (RBH) and Croydon’s Mental Health Community Services, Jeanette Wallace House (JWH) and Queens Resource Centre (QRC). The post-holder will assist the Peer Support Coordinator in managing and supporting our team of peer support Linkworkers (volunteers) to monitor the quality of Croydon’s statutory mental health services.
This role is crucial for maintaining the efficiency and effectiveness of our volunteer activities, enabling us to support more people in our community.
This post holder will work towards achieving a Hear Us Volunteer Accreditation as part of ensuring good practice for our staff and volunteers, and developing the future creative direction of our volunteering offer.
Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.
Key Duties and Responsibilities
· Develop and support different techniques to attract lived experience volunteers to Hear Us to build a strong and diverse volunteer base
· Develop and produce volunteer recruitment and information material for our public events, website, and social media
· Monitor and screen incoming volunteer applications and make first contact with applicants
· Liaise with Hear Us managers to schedule, plan, and organise in-person and online volunteer recruitment drives and/or information days
· Support with the development and delivery of a standardised volunteer induction.
Volunteer Management
· Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.
· Provide volunteer supervision and support where required (usually volunteers will be line managed by their project manager if volunteering with a specific project)
· Conduct regular volunteer surveys and establish routes for volunteers to provide feedback.
Volunteer Training
· Schedule, plan, and organise group training days for volunteers to access and complete mandatory training
· To support volunteers to access and complete mandatory training, (including safeguarding, Prevent and information governance) and to encourage attending further training, workshops or other opportunities that may support in their own development.
· To provide bespoke Hear Us training to new volunteers as part of the induction process, and provide refresher and ongoing training for existing volunteers, updating and/or redesigning the training manuals where necessary.
· In collaboration with colleagues, to develop the Hear Us Academy (accredited peer support training modules)
Volunteer Database Management
· Manage the volunteer database by maintaining an accurate record of Hear Us volunteers, including but not limited to activity status, address, and communication preferences on Hear Us database(s).
· Ensure all recruitment checks are completed and accurate volunteer records are held in compliance with the Data Protection Act and GDPR.
Linkwork Project Support
· Act as a deputy for the Peer Support Coordinator where required, in managing a small, vibrant team of peer support volunteer Linkworkers (all of who are current or former mental health service users).
· Assist with Linkworking Project support, such as supporting volunteers in signing up for the SLaM Involvement Register, arranging an induction with Hear Us and introducing peer support Linkworkers to wards and services.
· In the absence of the Peer Support Coordinator, organise and manage the peer support Linkworking rota, finding cover where necessary, ensuring as few sessions are cancelled as possible.
· In the absence of the Peer Support Coordinator, maintain good relations with the SLaM Involvement Register, and submit peer support Linkworkers’ timesheets as required.
· In the absence of the Peer Support Coordinator, ensure the ongoing delivery of Linkworking Sessions
· Help monitor the peer support Linkworking Project, evaluating its effectiveness on improving services and gathering feedback from service users, Linkworkers, and SLaM staff.
· Gather and provide peer support Linkworkers with signposting material and information that can be shared with service users.
Stakeholder Management
· Work in partnership with the Peer Support Coordinator, Engagement and Campaigns Manager, Welfare Rights Manager, Events Coordinator, Deputy CEO, CEO, trustees, and other staff members to achieve the charity's aims and ensure stability and longevity for Hear Us and its members.
· Represent Hear Us on appropriate external committees, networks and other bodies, with other voluntary, statutory and private sector agencies.
· Work on volunteer incentives, recognition and reward schemes across the year.
Other Duties
· Attend supervision and identify your own training and support needs with your supervisor.
· Develop and maintain a healthy working practice for yourself and the volunteers (including peer support Linkworkers) by having clear personal and professional boundaries.
· Keep up to date with best practice and legislation in the volunteer sector.
· Actively oppose discrimination against people who experience mental distress in Croydon in line with the Hear Us diversity and inclusion and recruitment policies
· Adhere to all Hear Us policies and procedures in all aspects of their work (including safeguarding, equity, inclusion & diversity, health & safety and confidentiality)
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area.
The client requests no contact from agencies or media sales.
About the role
We are currently looking for an impassioned and self-driven individual to join our activities team to deliver exceptional service to our students, through engaging with the 350+ student groups, which deliver an incredible range of world-class opportunities to their members.
You will act as the first point of contact for student-led groups and will drive improvements of activities and events including administering risk management, facilities, finance, training, and a wide range of administrative processes. A significant part of the post includes supporting the safe delivery of activities through risk management steps and working within our sports partnership to ensure Imperial Athletes sporting activities are safe. You will develop strong communities and networks within the university and maintain key working relationships.
The role sits within the Directorate of Membership Services and the post will have a cross-departmental focus to ensure our training package, volunteer support and all processes are equitable and effective for all student groups.
What you would be doing
The Student Activities Coordinator (Events) is tasked with coordinating the delivery and development of events run by student-led groups.
The role is responsible for ensuring that student volunteers are able to deliver their activities and events safely, and ensure students have a high-quality service and experience on their journey as a volunteer.
The role is responsible for supporting the:
- delivery of student-led groups, tours / trips, and activities
- Development and Support for groups in relation to events and activity
Alongside the Activities Manager, elected Officer Trustees, and the wider activities team, the role will support the delivering of a high-quality support service for student-led groups.
Please job description for full list of duties and responsibilities.
What we are looking for
The successful candidate will be committed to using their skills and knowledge to empower student-group leaders and will have personal experience of higher education. The role will require excellent administration and organisational skills, a methodical approach to managing information and sophisticated interpersonal skills. Ideally you will have experience with event and trip administration, providing exceptional customer care and working with and training volunteers. You will be able to operate with autonomy as well as be able to balance competing priorities.
Please see person specification in job description for further details.
What we can offer you
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we urge you to get in contact. It’s a brilliant place to work.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
- flexible working hours
- generous pension scheme
- 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
- bicycle loan scheme
- season ticket loan
- health benefits
- excellent professional development opportunities and many more.
More information can be found on the Imperial College Benefits page.
Further information
To apply for the role please complete the online application form.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.
Should you require any further details on the role please contact the People team listed on the website.
Closing date: 11 January 2026
Interviews (In-Person) will be expected to take place on 26 and 27 January 2026.
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.
The client requests no contact from agencies or media sales.
OTR are looking for a Grants & Corporate Fundraising Coordinator to work as part of the Fundraising & Communications Team. This role is the organisational engine for income through trusts and foundation grants, and corporate fundraising, within OTR’s fundraising mix. It would suit an organised individual with a strong interest in relationship management, and proven writing abilities.
Working collaboratively with the Head of Fundraising & Communications, the post-holder will cultivate and nurture funder relationships and be responsible for researching and writing compelling case for support copy for applications. They will maintain accurate and up-to-date pipeline planning and customer relationship management (CRM) records, and, once familiar with OTR, will have the opportunity to lead on mid-level funder opportunity management.
The successful candidate will have demonstrable experience working in fundraising, identifying and tracking funding opportunities, drafting proposals, and raising funds.
To find out more about the role please download the job pack. If you would like an informal chat about the role, please email the main contact as listed in the job pack
To apply for this role click the 'Apply now' button
We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity of the people we work with
OTR & Benefits:
OTR is a mental health social movement by and for young people. The charity is at an exciting stage of its 59-year history and is proud to be reaching more young people than ever before (over 20,000) across Bristol, South Gloucestershire, and North Somerset with creative and diverse mental health and wellbeing info and support.
Our approach to mental health is grounded in a set of beliefs and assumptions that underpins all of our work. We believe in celebrating diversity, empowering and mobilising young people to make change, and that catering to the unique strengths, interests and circumstances surrounding young people is key. Our approach centres on collaboration and partnership, building relationships between individuals, peers and communities.
Each day is as engaging and fulfilling as the last, and with a network of supportive, community minded people, we hope you’ll feel welcome here. As a thank you, we like to compensate our employees for the important work they do with a range of benefits including a flexible leave policy, healthcare cost and wellbeing assistance with HealthShield, flexible and hybrid working arrangements, enhanced sick pay, parental leave, continual training and development, social and wellbeing events, and more (subject to contractual terms and conditions).
A Willingness to Work with Difference
At OTR, whatever your role or professional background, you will be expected to work in a way that is anti-oppressive and inclusive. A key focus for OTR is to develop an organisation that is inclusive for all but we do not claim to be experts in this. We are committed to continuous learning and improvement in these areas and invite you to join us on this journey.
OTR recognises the benefits to individual practice and organisational credibility of having a diverse community of staff and volunteers and to this end is continually working towards building and maintaining an environment which values and pursues diversity accordingly.
We recognise that tackling systemic inequality, prejudice, racism and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary, in order to improve access and equitable experience for all in society and all of those who come through our doors at OTR.
The client requests no contact from agencies or media sales.
Reception and Administration Coordinator
Employer: Bristol Animal Rescue Centre
Job type: Part time, Permanent
Location: Bristol Animal Rescue Centre, 48-50 Albert Road, St Philips, Bristol BS2 0XA
Salary: £26,000 – £29,000 PA full time equivalent (pro rata if part-time), dependent on experience.
Hours per week: 21 hours per week, including one weekend per month
Benefits: include generous annual leave, training provided, free employee assistance service and cycle to work scheme.
We have an exciting opportunity to join Bristol Animal Rescue Centre as an Reception and Administration Coordinator.
About Us:
Our mission is to ensure that animals in need within our community receive the compassion, care and respect they deserve. We are committed to helping, healing and homing animals for as long as they need us.
About the role:
We are seeking a skilled and motivated Reception and Administration Coordinator to lead our busy front-of-house and administrative functions. This role is central to ensuring our public-facing services run smoothly, supporting both people and animals with professionalism and care. You will oversee a dedicated team, manage day-to-day reception operations, and ensure our processes provide efficient support across the organisation. Working closely with all departments including our Animal Clinic, Animal Home, Fundraising, Communications, and more, you will coordinate services and ensure each team’s needs are met.
From managing a busy reception desk and shop to, supporting clinical and Board administration, you will be a key link across the charity. Strong relationship management and problem-solving skills are essential, as you will also liaise with members of the public and partner organisations.
You will lead on improving systems and processes, making best use of technology to enhance efficiency while ensuring compliance with data protection and health and safety standards. The role also includes overseeing customer service delivery, complaints handling, stock management, and supporting volunteers in reception and administrative duties.
We are looking for a confident leader with proven line management experience, excellent organisational skills, and a track record of delivering high-quality customer service. Strong IT skills, change management experience, and the ability to make sound decisions under pressure are important. A passion for animal welfare and commitment to the values of Bristol Animal Rescue Centre will underpin everything you do.
Application deadline: midnight on 09 January 2026
Interview date: Week commencing 19th January 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please
Our mission is to ensure animals in need within our community receive the compassion, care and respect they deserve.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 37.5 hours per week (negotiable and could be job share).
Contract: Fixed-term until 31.03.27.
Location: Hertfordshire - Working from home with options to work within local authority co-located spaces and expectations that there will be regular travel across the county to SafeLives offices in London & Bristol plus other locations across the UK as required.
Benefits: Travel expenses and subsistence provided for travel away from home, 25 days annual leave + bank holidays, contributory pension scheme, access to Employee Assistance Programme, childcare voucher and cycle to work scheme.
Hertfordshire County Council (hereby, The Council) and the Hertfordshire Domestic Abuse and Violence Against Women and Girls Partnership (hereby, the Partnership) are committed to strengthening the response to domestic abuse across the county. It is their ambition that anyone subjected to domestic abuse has access to right support for them, at the right time. The Council believe that those with lived experience, who may also have experience of using services, should have a say in how they are designed, developed, and commissioned.
The existing Co-Production Panel forms part of the Partnership’s governance structure, acting as a critical friend across the Partnership and supporting the delivery of the County’s Partnership Hertfordshire Domestic Abuse Strategy 2022-2025. The full Hertfordshire Domestic Abuse Strategy and Strategy Plan on a Page are published on the Domestic abuse posters, leaflets and strategy section of the Herts Sunflower Website.
SafeLives have been commissioned to facilitate the Partnership’s Co-Production Panel and support the development of a network of survivors with lived experience of domestic abuse in Hertfordshire, through their Authentic Voice practice model.
Key purpose of role:
- To truly transform the response to domestic abuse, we must place the experience of survivors at the heart of everything we do.
- Supporting the organisational commitment of SafeLives, and that of the Partnership, to Authentic Voice.
- Working within the Innovation team and alongside the Partnership to develop an influential panel, a powerful approach to gathering and amplifying survivor voices, challenging ‘them and us’ attitudes, you will have the skills and values to support and engage with survivors of domestic abuse.
- Coordinating the implementation of the Authentic Voice principles, embedding co-creation throughout the work of the Partnership.
- Establishing creative ways to reach out to survivors across Hertfordshire including those who have increased vulnerability or multiple disadvantage, those who are marginalised and others who have not yet found their voice.
- Ensuring all who want to have their voice heard, are heard and that what we learn from their lived experience shapes the response to domestic abuse in Hertfordshire and nationally.
- Demonstrating the value of expertise by experience to influence all stakeholders, breaking down perceptions of ‘them and us’ and uniting voices of experts by experience to keep families safe and end domestic abuse.
Further information about the role can be found in the Job Description which includes the Person Specification.
If you believe you have the qualities we have described, please take a look over the full job description and submit your 500-word cover letter and CV.
Closing date: 9.00am on 12th January 2026.
Interviews: w/c 12th January 2026.
As part of our commitment to become a Disability Confident Committed employer we are happy to accept alternative applications such as video, voice note etc
Please note that SafeLives reserves the right to close campaigns early if we receive a high volume of applications. To ensure your application is considered, we encourage you to apply as soon as possible, as no further applications will be accepted once the recruitment campaign has closed.







