Deputy Manager, Wellbeing Specialist Services

What You'll Do:

-        Leadership Excellence: Lead, inspire, and effectively manage a team of professionals to deliver exceptional mental health support and interventions.

-        Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.

-        Collaborative Leadership: As a key representative, you will engage in external meetings, fostering vital partnerships with local mental health services, including primary and secondary mental health services in Swindon.

Why Join Us:

·        Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.

·        Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.

·        Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.

Together, we can build a brighter, healthier future for Swindon. Your leadership can make all the difference.

Key Responsibilities

·        Co-lead and develop your team in partnership with the Service Manager in delivering recovery-focused, high-quality, safe and person-centred care, delivering great outcomes for people using services.

·        Informing the future direction and development of the Swindon Wellbeing Services including working closely with Directors and Commissioners internally and externally of the organisation.

·        Champion innovation and co-lead the implementation of enhancements to services, and support the implementation of change, best practice and continuous improvement.

·        Establish effective working relationships with key referrers including the Primary Care Networks and Secondary Care Services in your locality, facilitating meaningful two-way dialogue with key stakeholders.

·        Understand and build upon local assets and resources, to enable holistic and flexible place-based support structures that are responsive to local needs.

·        Ensure all staff are supported and developed through on-the-job coaching, individual supervision, group supervision and appraisals, identifying and promptly addressing learning and development needs.

·        Produce regular outcome reports demonstrating the effectiveness of the service and highlighting gaps in provision.

·        To be involved with the recruitment of new staff including participating on the interview panel and leading on the inductions of new Swindon staff.

·        To oversee the recruitment of volunteers, including participating on the interview panel and leading the induction.

·        The role will include being on call based on a rota system to provide support to staff in services across Swindon & Gloucestershire Mind when required.

·        To attend meetings in relation to the Sanford House building and meetings relating to contracts.

·        To conduct risk assessments in relation to service areas, ensuring the services are using the Mental Health Triage Scale effectively and appropriately

·        To investigate any incidents reported by staff or people accessing services and follow up with recorded outcomes following S&G Mind policies and procedures

·        To explore complaints made to the Swindon SBC wellbeing contract and follow the relevant procedures and policies.

·        To undertake investigations in line with relevant policies e.g., complaints policy, HR investigations.

·        To ensure all staff are assessing risk and that risk is managed appropriately in line with the persons needs and the policies/procedures of the service.

·        To ensure that all lone working arrangements are in place and always followed.

·        To act as the Safeguarding Lead for adults and children within the Swindon Wellbeing Service

·        To act as the Health & Safety Officer within the Swindon Wellbeing Service.