Wellbeing Practitioner, The Junction

Join a team with a bold mission – at Swindon & Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. We believe in empowering individuals with opportunities for a richer life. As Service Lead, you will play a pivotal role in achieving this vision by working closely with the Service Manager and Senior leadership team to co-lead and develop The Junction service.

The Junction is an out of hours service, open 365 evenings a year, to support and assist individuals experiencing a mental health concern. The aim is to alleviate the need for people in the Swindon locality to access A&E acute mental health services and primary care GP services unnecessarily by managing the presenting symptoms/mental health crisis along with the triggers and context for that crisis.

What You'll Do:

-       Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.

-       Effective Partnerships:  Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.

Why Join Us:

·       Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.

·       Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.

·       Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.

Key Responsibilities:

1.     Deliver Person-Centred Support to People Accessing S&G Mind

• Support people using The Junction service to reduce their levels of mental distress.
• Support individuals to improve their own physical and mental wellbeing.
• Recognise and provide support to individuals overcoming barriers to community inclusion.
• To provide flexible support based on individual need and preferences, enabling individuals to make informed decisions and choices.
• Welcome individuals who have been referred to the service; providing a calm environment, ensuring any heightened situations are de-escalated effectively.
• Work in a 1:1-person centred way to improve individuals physical and mental wellbeing and creating a clear plan forwards using the 5 ways to Wellbeing model.
• Work collaboratively and sensitively with individuals, with a range of mental health needs to develop skills to manage their own health, in accordance with their personal recovery plan.
• Actively promoting and using approaches which are affirming, build on strengths, identify past positive experience and success.
• Promote the rights of individuals by recognising differences and acting in accordance with the relevant legislation, recognising and reporting discriminatory behaviour, and taking appropriate action.

2.    Effective Partnerships and Collaboration

• To maintain and develop professional links with all external agencies, enabling effective signposting
• To promote a person-centred service, building effective communication with all individuals, partnership organisations and others.
• To work closely with care coordinators and other professionals within the NHS Swindon mental health teams, supporting people who have been referred via NHS.
• Work with and support families, carers and significant others who are supporting the person experiencing a mental health crisis.

3.    Expertise and Risk Management:

• Effectively manage risk and supporting positive risk taking.
• Conduct investigations in line with relevant policies.

4.    KPI’s and Data Excellence

• To effectively record and evidence outcomes.
• To meet a number of wellbeing plans set as monthly targets by manager.
• To meet a number of reviews set as monthly targets by manager.
• Collect relevant data for performance tracking and reporting.
• Maintain accurate, confidential records using electronic systems.