Temporary Jobs

Two-year fixed term contract.

Based at Claire House Wirral, with some time from home and Claire House Liverpool, West Derby

This is an incredibly exciting time to join Claire House as we deliver an ambitious five-year strategy to reach more children and develop our second site in Liverpool. We need an experienced internal communications officer who can take complex ideas and make them sound simple and engaging.

This role will provide expert internal communications advice and support across the organisation, helping to communicate progress on key projects and improving employee engagement and organisational culture. You will also work with external stakeholders including families and healthcare professionals. The job will include drafting messaging, copy writing, developing engaging content and marketing materials and implementing communications project plans.

Previous experience in a similar organisation is desirable, but internal communications expertise, lots of energy and an ability to build relationships are essential. In return, this role will offer an opportunity to help the hospice transform the way it works, massively increase its impact and the vital support it offers to seriously and terminally ill babies, children, young adults and their families.

This role is full time 37.5 hours per week.

We are actively seeking candidates from a diverse range of backgrounds.

At Claire House, we welcome applicants from all backgrounds and value everyone as an individual.  We are committed to organisational practices, which promote diversity and inclusion for all employees and volunteers regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.  Connecting these differences creates a productive environment in which everyone feels valued.

Closing date for applications is Monday 24th June 2024. 

Interviews will take place on Monday 8th July 2024.

We regret that only shortlisted candidates will be contacted.

This organisations recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of children and young people.  All staff and volunteers are expected to share this commitment.

This role is subject to a Standard DBS check.

Job title:  Projects and Campaigns Lead

Location: Hybrid, Central Office, London OR remote

Salary:          £44,384 to £46,631 (£40,839 to £42,906 if based remotely); Band 8.1 to 8.3

Contract: 1 year fixed term contract, Full Time (35 hours per week)

We are happy to consider London-based hybrid working or home-based candidates anywhere across England, Scotland and Wales.  Reasonable travel expenses would be reimbursed where home-based.

We are keen to hear from you if you have:

• Experience developing and managing highly successful engagement and fundraising campaigns including the commissioning of digital and print assets.
• A track record of implementing innovative solutions in a campaign or project context.
• Proven experience in managing successful marketing, communications, or fundraising campaigns.
• Demonstrated experience in producing various forms of content, from print materials to digital assets including the ability to produce engaging and impactful content for different audiences.

We have ambitious goals and are looking for somebody who brings determination, and the ability to design and deliver campaigns in a dynamic and fast-paced environment. The role will require enthusiasm, flexibility and the ability to think creatively and strategically. Does this sound like you? We would love to hear from you if that is the case.

Who are Speech and Language UK?

For at least 1.9 million children in the UK, learning to talk and understand words feels like an impossible hurdle. We work to give every child the skills they need to face the future with confidence.  We design innovative tools and training for thousands of nursery assistants and teachers to use in their classrooms.  We give families the confidence and skills to help their children. And we put pressure on politicians to prioritise help for speech and language challenges.

To apply, please submit your up-to-date CV and a covering letter of no more than two pages, addressing how you meet the criteria outlined above by 9am, on Monday 1st July 2024.  Interviews are due to take place via Teams

If you would like an informal discussion about the role please contact Clare Gilbert-Smith, Head of Digital, Engagement and Communications via email. (Please check our website for Clare Gilbert-Smith contact details)

Speech and Language UK is passionate about promoting equality, valuing diversity and working inclusively. We welcome applications from all suitably qualified persons particularly Black, Asian and Minority Ethnic applicants, as these groups are currently under-represented in our workforce.

Please note that we will not close applications before this time and date as we recognise that candidates put in a lot of time and effort into making an application and we want to give each of you the time and space to put in an application you feel proud of.

Please note that we will not shortlist candidates who do not submit a CV and a supporting statement.

We are committed to safer recruitment practices and to safeguarding and promoting the welfare of all children. We expect all staff and volunteers to share this commitment.

The Role

At HTB and its related entities, our vision is to play our part in the evangelisation of the nations, the revitalisation of the church and the transformation of society. Each member of our team plays a vital role in making our vision a reality. As a Christian organisation our faith is an integral part of our working culture.

The role of the Events team within Alpha International is to oversee the organising of Leadership Conference (LC) in-person, any events around Leadership Conference (including Donor events, Wednesday CEF event, Alpha Staff day, regional satellite events) and London-based Alpha events across the year (such as Alpha Collective and Experience Alpha).

The Responsibilities

Events Manager
o Line managing the assigned event coordinators, temporary staff or office volunteers.
o This will include annual appraisals and weekly 1-2-1’s
o Helping to recruit and line-manage casual workers
o Helping with day to day running and support of the team for the staff assigned to this role.
Logistical arrangements:
o Development and execution of the events Day Plan. This is a minute-by-minute detailed plan that holds all the information of what will take place at the event.
o Gathering technical and logistical requirements from speakers, stream leaders and internal departments; then negotiating this with the IT, Production, Vergers and Volunteers Teams or with an external venue or AV suppliers.
o Determining catering requirements and caterer management.
o Hiring of any additional venues as required and site logistics.
o Attending site visits (for external venues that might be used).
o Hiring of any additional equipment required for the event.
o Liaising with the Production, IT, Verger, Worship team and all other internal departments.
o Ensuring any legal and insurance tasks are thought about and in place for the event taking place.
o Creating floor plans for the vergers to use.
o Liaising on interpretation needs are met including BSL.
o Liaising regarding speakers and associated tasks including contracts, gifts and accommodation.
o Liaising and implementing programme decisions.
o Any other event related task.

Marketing and communications:
o Working closely with the marketing team on the marketing plan and budget.
o Steer and monitor social media campaigns, alongside internal creative services teams.
o Ensuring all GDPR protocols are followed – keeping the login access tracker up to date.

Staffing:
o Volunteer recruitment working closely with the Alpha leadership on this.
o Communication with HTB staff as to their specific roles and responsibilities & conducting staff briefings.
o Building working relationships with volunteers and team when onsite.

The Right Candidate

• Committed to the vision of HTB and Alpha
• People management experience
• A team player with a flexible attitude
• Excellent attention to detail and strategic thinker.
• Strong operational and administrative background.
• Self-starter, able to work on own initiative and with minimal supervision.
• Strong bias to action and implementation.
• Strong project management experience.
• Excellent analytical, problem-solving, decision-making and resource management capabilities.
• Strong internal customer-focus and service orientation.
• A do-er/fixer - with plenty of energy and enthusiasm.
• Excellent interpersonal and stakeholder management skills.

Working environment

We have a purposeful working environment where we strive for excellence in everything we do. Our workplace culture is shaped by our values which are AUGHT. They are Audacity, Unity, Generosity, Humility and Tenacity. We respect and value our colleagues, encourage and affirm often, challenge when necessary, supporting always. It is an inspiring and energising place to work where innovation and creativity is encouraged alongside passion and discipline. The staff community is warm and engaging, with lifelong friendships being built.

To lead the Corporate Fundraising team to raise over £1.5m annually, from existing and new corporate partners, through a clear team strategy, pipeline development, cultivating and managing high-value partnerships and supporting direct line reports. 

12month fixed term (maternity cover) contract.

Responsibilities:

Strategy, budgeting and reporting

• Drive CALM’s corporate fundraising revenue, looking for opportunities to optimise and grow.

• Use data, insight and subject matter expertise to inform strategy, budgeting and reporting.

• Deliver the corporate fundraising strategy, which focuses on partnership growth and extensions, as well as winning new business - keeping CALM’s values, brand, tone of voice and objectives in mind.

• Achieve the annual targets agreed for corporate fundraising.

• Steer product development and ideation to develop engaging and revenue driving opportunities across corporate fundraising.

• Maintain awareness of industry trends and best practice, with a view to use these to increase CALM’s income.

Leadership and Line Management

• Excellent leadership and line management of ~3 team members, supporting them to achieve their objectives and creating a high-performing team.

• Provide regular feedback on team performance against targets to the Head of High Value Fundraising, highlighting risks, mitigation plans and future projections that can help the fundraising team budget with confidence. 

• With guidance and support from the Head of High Value Fundraising, be the ultimate decision maker for all things corporate fundraising including (but not limited to) team processes, workload, priorities, structure and recruitment.

• Build excellent working relationships with internal teams at CALM and collaborate with them effectively.

• Support improvements to working practice, process and knowledge across the High Value team to drive efficiency and improved ROI.

• Consistently demonstrate CALM’s values.

• Adhere to GDPR and be fully conversant with relevant fundraising regulator legislation and guidelines.

Partnership Management

• Support the Corporate Fundraising team in delivering excellent relationship management to all of CALM’s high value partners, with a focus on building long-term, sustainable support and revenue.

• Be responsible for the creation of robust partnership plans from across the team, incorporating the objectives of both the partner and CALM and agreed, realistic fundraising targets.

• Ensure partnership milestones and fundraising targets are monitored, met, reported on and celebrated with key internal and external stakeholders.

• When needed, lead by example and personally provide excellent relationship management to a small number of CALM’s key high-value corporate partners significantly contributing to the corporate fundraising budget and strategy.

• Confidently represent CALM at key meetings and events, where public speaking and the delivery of CALM Champion Workshops may be required.

• Work closely with the Services, Data and MarComms teams to build. engaging impact reports for partners that encourage long-term support.

• Devise sustainable exit strategies for partners that leave behind a lasting legacy for CALM.

New Business

• Together with the Corporate Fundraising team, develop a strong pipeline of new partnership opportunities with a focus on £50k+ multi-year partnerships.

• Lead on, and support the Corporate Fundraising Managers to, cultivate and secure new high-value partnerships, with a focus on five and six figure opportunities in line with our ambitious targets. This could include, but not limited to, prospect research, making proactive approaches, hosting or attending networking events, writing compelling proposals and applications, pitching, leading staff votes and leading on contract negotiations.

Other

• When required, be an active and engaged member of CALM’s EDI Supergroup.

Your profile

Competencies: 

• Significant experience of working in corporate fundraising, with highly developed skills in both new business and account management, and examples of securing and managing six figure corporate partnerships.

• A demonstrable track record of delivering significant financial results against agreed targets and timescales.

• Excellent relationship management skills, with ability to engage effectively with a range of audiences, especially with influential and senior people, both internal and external.

• Ability to direct client facing meetings, getting to the core of what motivates a partner to take action, and present a case for support convincingly.

• Confidence in managing partner expectations and having difficult conversations where necessary, keeping the charity’s best interests at heart.

• Excellent verbal and written communication skills, with a keen eye for detail and the ability to develop tailored and compelling applications, presentations and communications.

• Experience in successfully leading fundraising teams to drive income and growth and managing performance.

• Ability to plan strategically, whilst understanding and considering the bigger picture, and implement those plans bringing your team and stakeholders along with you.

• Experience of positively embedding OKRs to support, grow and celebrate team performance.

• Proven ability to prioritise and manage a varied workload, taking initiative and often working to conflicting deadlines.

• Ability to collaborate and positively contribute to team culture.

• Willingness to work hard and attend, where necessary, commitments outside of office hours

• Ability to proactively lead a team culture of continuous improvement and growth.

• Comfortable working in a fast-paced, creative and forever-changing environment.

• Ability to devise creative and innovative ways to fundraise.

• Passion and flair for corporate fundraising.

• Passion for the cause and delivering CALM’s mission.

About the role:

• Reports to: Head of High Value Fundraising

• Contract: 12 month fixed term contract (maternity cover)

• Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

• Salary: £45-48k per annum

Hours: 28 hours per week

Basis: Fixed term 12 month post

Location: Cardiff Office and home

Salary: £24,440 per year (£30,550 full time equivalent)

This is an exciting opportunity to join the RNIB in a special project developed in partnership with housing providers in Wales.

The Vision Friends project aims to increase knowledge and awareness of sight loss and hidden sight loss in older people across all tenures from general needs housing to supported housing, sheltered, extra care housing, care homes and nursing homes.

As a Vison Friends Project Engagement and Training Officer, you will be in charge of delivering and monitoring the project, including creating communication plans, reports and stakeholders' networks. You will also identify training needs for the team and deliver training to project partners, developing content and solutions, and ensuring that Vision Friends and project partners have the right tools to make this project a success. By representing the RNIB/RNIB Cymru on local and national groups, you will ensure inclusion and access to information advice and support to enhance the wellbeing and independence of people with sight loss.

The ideal candidate will have extensive experience in delivering training, using different mediums, such as Microsoft Teams and face to face sessions, and project management. They will also have significant experience of the sight loss sector and/or working with older people or people with complex needs such as Dementia, Stroke or Learning disabilities.

What We Offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our .

If you are having trouble applying online or would like more information, please contact us on .

If you would like to apply for this great job opportunity please review the documents linked below, then select "Apply Online" at the bottom of this page and complete our application form, telling us how you meet the Specialist Skills, Knowledge and Experience criteria (Section 1 of the person specification in the Job Description). Guidance for completion can be found on each page of the application form.

Appointment is subject to an Enhanced Criminal Records Check and relevant Barred Lists check.

We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.

One of our core values is to be led by blind and partially sighted people and we involve our customers in recruitment. Please be advised that your anonymised application may be shared internally with those involved in the recruitment process.

RNIB is committed to being an Equal Opportunities organisation and we welcome applications from people with sight loss.

Swyddog Ymgysylltu a Hyfforddi Prosiect Ffrindiau'r Golwg (Caerdydd - lleoliad hyblyg)

Cyflog: £30550 y flwyddyn pro rata
Math o gontract: Contract Tymor Penodol (1 flynedd)
Oriau: 28 awr yr wythnos

Dyma gyfle cyffrous i ymuno â'r RNIB mewn prosiect arbennig sydd wedi'i ddatblygu mewn partneriaeth â darparwyr tai yng Nghymru.

Nod prosiect Ffrindiau'r Golwg yw cynyddu gwybodaeth ac ymwybyddiaeth o golled golwg a cholled golwg gudd ymhlith pobl hyn sy'n byw mewn pob math o gartrefi, o dai anghenion cyffredinol i dai â chymorth, tai gwarchod, tai gofal ychwanegol, cartrefi gofal a chartrefi nyrsio.

Fel Swyddog Ymgysylltu a Hyfforddi Prosiect Ffrindiau'r Golwg, chi fydd yn gyfrifol am gyflawni a monitro'r prosiect, gan gynnwys creu cynlluniau cyfathrebu, adroddiadau a rhwydweithiau rhanddeiliaid. Byddwch hefyd yn nodi anghenion hyfforddi ar gyfer y tîm ac yn rhoi hyfforddiant i bartneriaid y prosiect, yn datblygu cynnwys ac atebion, ac yn gwneud yn siwr bod yr offer cywir gan brosiect Ffrindiau'r Golwg a'i bartneriaid er mwyn sicrhau bod y prosiect yn llwyddo. Drwy gynrychioli'r RNIB/RNIB Cymru ar grwpiau lleol a chenedlaethol, byddwch yn sicrhau cynhwysiant a mynediad at wybodaeth, cyngor a chefnogaeth i wella lles ac annibyniaeth pobl hyn sydd â cholled golwg.

Bydd gan yr ymgeisydd delfrydol brofiad helaeth o ddarparu hyfforddiant, gan ddefnyddio gwahanol gyfryngau, megis Microsoft Teams a sesiynau wyneb yn wyneb, ac o reoli prosiectau. Bydd ganddynt hefyd brofiad sylweddol o'r sector colled golwg a/neu o weithio gyda phobl hyn neu bobl ag anghenion cymhleth fel Dementia, Strôc neu Anableddau Dysgu.

Os hoffech wneud cais am y cyfle gwych yma i weithio gyda ni, edrychwch dros y dogfennau sydd wedi'u rhestru isod, yna dewiswch "Apply Online" ar waelod y dudalen hon a chwblhewch ein ffurflen gais, gan sôn wrthon ni sut rydych chi'n bodloni'r meini prawf o ran Sgiliau Arbenigol, Gwybodaeth a Phrofiad (Adran 1 o fanyleb yr unigolyn yn y Disgrifiad Swydd). Mae canllawiau ar gyfer cwblhau i'w gweld ar bob un o dudalennau'r ffurflen gais.

Bydd y penodiad yn amodol ar Wiriad Cofnodion Troseddol Manylach a gwiriadau perthnasol o Restrau Gwaharddedig.

Ni yw Sefydliad Cenedlaethol Brenhinol Pobl Ddall (RNIB) ac rydyn ni yma ar gyfer pawb y mae colled golwg wedi effeithio arnyn nhw. Mae gweithio i ni yn golygu gweithio i un o elusennau mwyaf gwledydd Prydain, gan gefnogi bron i ddwy filiwn o bobl sy'n byw gyda cholled golwg ym Mhrydain.

Position: Lead Worker

Type: Full-Time (37.5 hours per week) Monday to Friday, 9 am to 5 pm

Duration: Initially until 9th August 2024

Pay: £16.40 +Holiday pay = £18.38 or £20.00 via umbrella per hour

Location: Pan-London, Regular travel across West, South, and East London.

Hybrid working (not exclusively or guaranteed work from home).

Office based in Lambeth

About the Role

We are seeking a dedicated Lead Worker to join our client's floating support team, responsible for providing expert casework and resource provision for service users. This role involves supporting Assured RSI Tenants who may need assistance after graduating from support services, contributing to the implementation of team aims, and maintaining high standards in service delivery within a complex and changing environment.

Key Responsibilities:

• Assessment & Intervention: Conduct initial assessments to determine clients' needs, providing brief interventions or referring them to TST Support Workers for long-term support.
• Collaboration & Communication: Regularly share information and communicate with TST Service Commissioners, Housing Providers, Adult Social Care teams, and other relevant services.
• Supervision: Oversee the casework of volunteers and new colleagues within the TST, ensuring effective coordination and maintaining company standards.
• Case Management: Carry a caseload of clients, providing ongoing support and direction. Key working clients directly or coordinating support while other team members interact with clients.
• Specialisation: Act as a resource in one or more areas such as mental health, substance misuse, offending, tenancy sustainment, outreach, hostels, resettlement, and learning and employment.

Additional Responsibilities:

• Contribute to service effectiveness and deliver high-quality, outcome-focused services.
• Support the coordination of team activities and maintain standards in relation to service users and stakeholders.
• Provide accurate information, reports, and analysis to Lead Managers or Senior Practitioners.
• Regularly review the effectiveness of service delivery, involving service users and stakeholders.
• Contribute to the development and implementation of the annual work plan.
• Promote best practices, including person-centred support planning and effective casework management.
• Maintain good working relationships with colleagues and represent the team at external meetings as required.
• Ensure compliance with company policies, procedures, and regulatory frameworks.

Requirements:

• Essential: Previous experience in homelessness support.
• Desirable: Experience supervising casework of volunteers or colleagues.
• Strong understanding of effective support services for vulnerable people.
• Knowledge of various approaches to key working and case management.
• Understanding of the complex issues contributing to homelessness and the needs of homeless individuals.
• Ability to work independently while remaining accountable to line management.
• Excellent written and verbal communication skills.
• Ability to establish good working relationships with service users, colleagues, and stakeholders.

If you feel the above opportunity is missing your application, then apply now!

Or refer someone! Each successful referral will earn yourself a £70 Love to Shop voucher!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Homeless Hostel Project Worker

A leading homelessness charity in London have approached Morgan Hunt to recruit a Homeless Hostel Project Worker to work in their complex needs homeless hostel in west London. The service provides support to both men and women experiencing homelessness requiring support around their housing, mental health, drug and or alcohol dependency and physical health issues. You will be supporting clients that have recently been rough sleeping with a range of complex support needs assisting them in their progression to independent living.

Candidate requirements:

• Previous experience working within a hostel or supported housing setting ideally with clients who have a history of homelessness
• Keyworking experience with clients who have a variety of support needs including homelessness, drug and or alcohol abuse, mental health and offending histories
• Ability and knowledge around housing and welfare benefits and income maximisation
• An enhanced DBS certificate issued within the last 12 months or registered to the online update service

Responsibilities Include:

• Keyworking a caseload of up to 8 clients with high support needs including substance misuse, mental health, dual diagnosis, physical health issues and offending histories
• Updating and creating well-being plans
• Providing tenancy sustainment and housing and welfare benefit advice
• Liaising with a range of specialist agencies on behalf of clients around a range of support issues

If you are interested in this position, please contact us immediately.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

The Role

At the National Memorial Arboretum, we believe in building on potential. As a Learning and Participation Officer you will have the ability of developing, coordinating, and delivering educational and participatory programmes that engage visitors, students, families and community groups that could have a real impact on people’s lives.

The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion.

At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.

We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.

As a Learning and Participation Officer, you will be responsible for creating and delivering learning and participation experiences, workshops and events with the support of a team of learning volunteers.

If successful, the main duties of your role will be:

Programme Delivery

· Develop, and implement educational programmes, workshops, participatory and family events that align with the organisation's goals and objectives.

· Development and creation of supporting documentation and physical resources used for the L&P programme.

· Coordinate, timetable and brief all Learning Volunteers for all activity on and off site.

· To work with the Head of Learning and Participation and wider Arboretum team to develop engagement opportunities for all visitors.

· Delivery and facilitation of both formal and informal workshops sessions (Term time and school holidays)

· To organise and manage all practical elements of visits and workshops at the National Memorial Arboretum including sourcing and preparing of any materials and resources.

· Design and deliver work experience programmes for students age 14 

· Support and deliver young people’s volunteering programmes- Duke of Edinburgh and Young Arboretum Ambassadors.

· Support on large scale events on site representing Learning and Participation.

· Coordinate the Lifelong Learning programme.

Systems and Documentation

· Supervise and maintain an efficient and effective bookings system, generating statistics and a dedicated learning database.

· Gather and monitor visitor data and case studies.

Curriculum Development

· Collaborate with subject matter experts to develop and refine curriculum materials that are engaging, informative, and align with the organisation's educational goals.

· Stay updated on industry trends and best practices to ensure program content remains relevant and up-to-date.

Internal and External Relationships

· Collaborate with RBL Remembrance team.

· Work closely with marketing and communication team to input into developing strategies to promote learning and participation programmes and events to the target audiences.

· Develop and build external relationships with schools , colleges and universities.

Feedback and Evaluation

· Implement assessment tools, surveys, and feedback mechanisms to gather participant input and measure program effectiveness.

· With the Head of Learning and Participation review and assess collected data to make informed decisions about programme  improvements and adjustments

· Any other duties as are within the scope, spirit and purpose of the job, the title of the post and its grading as requested by the Head of Learning and Participation.

Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR.

About the National Memorial Arboretum

The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion. Home to over 350 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes around 300,000 visitors, many of whom attend one of the 200+ events which take place across the site.

In March 2017, the National Memorial Arboretum formally opened its new award-winning Remembrance Centre.

Our Values and Behaviours

Does the following describe you?

· A desire to provide great customer service

· Enjoy and thrive in working in teams and with others

· Passionate about supporting the ongoing development of the Arboretum

· Come to work each day to be the best you can and to learn and develop

· An encourager, eager to share your knowledge and experience to help others

If so, then we would like you hear from you….

Diversity Statement

We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us.

It’s because of this that we have strived hard to create a One Legion culture that we can all feel part of and succeed in. It’s why we make sure that you have the opportunities you need to learn and develop. It’s why we’re invested in making RBL a truly inclusive place to work, where everyone can be themselves. It’s why you’re welcome, whoever you might be.

It’s why we welcome applications from people with diverse backgrounds and experiences.

Closing date for this role is: 23rd June 2024

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

The overall purpose of Barnardo's Early Help Autism Team is to support children with Autism (or in the process of an autism assessment being undertaken) and their parent/carer.

Are you passionate about supporting people with disabilities to live full lives and realise their ambitions? 

Are you looking for an opportunity to lead, manage and develop a supported living service?

Outward are seeking to recruit an enthusiastic, motivated and committed Deputy Manager to join our Enfield learning disability services at Linwood Crescent to manage a service for 14 residents living in a supported living service which caters for older people with additional health needs. This is a fantastic opportunity to join our dedicated, caring and supportive staff team.  The aim of the service is to enable the people we support to enjoy a good quality of life maximising independence and skills progression where possible.

The Role

The deputy manager would support the manager with recruiting and managing the large staff team, creating a culture of positive behaviour support within a personalised environment, embedding quality standards, achieving and progressing good outcomes with the people we support. As well as managing the service safely within the regulations and standard required by CQC.

You will act as a role model in the delivery of active support you will promote and maintain person centred approaches and inclusive community links to achieve positive outcomes with the people we support from the frontline staff team.

Skills and Expertise

· To share our values of enabling, empowering and engaging and implement these

· A minimum of 1 years’ experience of providing support to people with learning disabilities/ autism and or complex needs and or behaviours of concern

· Have excellent communication skills and be able to build positive relationships with internal and external partners – staff, professionals, people we support, families

· Be confident in using your own initiative able to deputise for the Service Manager

· Have strong IT skills and able to manage own time and work under pressure

· Creativity, motivation and enthusiasm to bring new ideas into the service and to implement these to shape the service as part of continuous improvement

· QCF Level 5 in Leadership for Health and Social Care, or equivalent or willingness to gain a qualification

· Experience of staff management and the ability to lead and develop a large team ensuring staff are appropriately trained

· Experience of carrying out needs assessments and creating support and risk management plans for people with complex needs

· The ability to deliver the service in accordance with an individual support plans, the service specification and CQC requirements

· A commitment to providing high quality, personalised active support

· Knowledge of managing a budget is desirable

Benefits

We value everything our staff do for the people we support, so we provide a great benefits package:

· 25 days Annual Leave excluding Bank Holidays (pro rata for part time)

· Computing Scheme

· Credit Union Scheme

· Cycle-to-Work Scheme

· Death in Service Benefit

· Health Assured – Employee Assistance Programme

· Eye care Vouchers

· Flu Jab Reimbursement

· Long Service Awards

· Pension Scheme

· Purchase Additional Annual Leave

· Refer-a-Friend Scheme

· Retirements

· Loans (including season tickets and parking permit loans)

· Blue Light Card

How to Apply

If you think you are who we are looking for, please submit a statement detailing how you meet the requirements of the role by referring to the Job Description and the Person Specification.

You can do this by following the link below:

The closing date for all applications is on 20th June 2024

Interviews will be held w/c 4th July 2024

About Outward

Outward has been providing high-quality support and care services to vulnerable people for over 40 years. Set up by parents of children with a disability looking for alternatives to institutional care, our aim is to support people to have genuine control over their lives, play an active role in the community, accept responsibilities and develop as individuals. 

We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment.  This post involves working with or having access to adults at risk and/or their records so we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.

Outward is committed to equality and diversity and welcomes applications from all sections of the community.

Position: Refuge Service Manager
Location: Islington, London
Hours: 37.5 per week

About the Role

An exciting opportunity has arisen for a dynamic and dedicated Service Manager to join our team in Islington. The role involves managing three refuges within the London borough of Islington, providing high-quality, trauma-informed support and accommodation to women and children who have fled domestic abuse. This position requires a strong leader capable of managing conflicting priorities in a busy environment, while ensuring that survivors are at the heart of service delivery.

Key Responsibilities

• Service Delivery: Oversee the Islington refuge service to ensure compliance with contract requirements, internal standards, and relevant quality marks. Address safeguarding concerns in line with policies, and ensure team and individual work plans are in place and monitored.
• Team Leadership: Lead, develop, and motivate staff and volunteers through line management support, coaching, mentoring, regular team meetings, case reviews, and fostering a culture of continuous learning and development.
• Performance Management: Manage staff performance by effectively using the case management system, setting and communicating performance targets, monitoring performance against service KPIs, and supporting staff to address under-performance.
• Stakeholder Engagement: Establish and maintain effective relationships with other organisations, identify training and development opportunities with key partners, and act as an ambassador at key meetings and forums.
• Policy and Financial Management: Ensure adherence to policies and procedures, support the development of the annual budget, review management accounts, and maximise local fundraising opportunities.

Values and Competencies

• Commitment to placing service users at the heart of service delivery.
• Understanding of feminist principles and 'Violence against Women and Girls'.
• Embrace innovation, continuous improvement, and self-reflection.
• Commitment to diversity, anti-discriminatory practices, and non-judgemental support.
• Collaborative approach to building relationships with partners and stakeholders.

Knowledge, Experience, and Skills

• Extensive experience working with vulnerable people, particularly women affected by domestic and sexual violence.
• Experience in refuge/supported accommodation service provision and resettlement pathways.
• Familiarity with managing risk and following case management procedures.
• Proven experience in multi-agency partnership working.
• Knowledge of relevant legislation, housing, welfare policies, and safeguarding.
• Strong understanding of the practical, emotional, social, and economic issues facing women and children affected by domestic and sexual violence.
• Leadership and management experience within an equalities framework.
• Ability to develop and maintain effective relationships with colleagues, commissioners, funders, and partners.

How to Apply

If you are a compassionate and experienced leader with a passion for supporting survivors of domestic abuse, we would love to hear from you. Please send your CV and a cover letter outlining your suitability for the role.

Join us in making a difference in the lives of women and children in Islington. Apply today!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Job Title: Move on Support Worker

Location: London - Great location, numerous transport links

Assignment: 2-3 months (possible extension).

Rota: Monday to Sunday - Early shift 7:30-3:30, Late shift - 2:30-10:30

Maximum 1-2 weekends a month

Pay: £14.40 + holiday pay = £16.14 per hour or £18.00 per hour via an umbrella company

We are looking for three Support Workers to join our client's Homeless Assessment hub in central London! In this role you will be supporting clients at the assessment hub, readying them for move on and helping clients to obtain longer term accommodation. The service supports clients who have been referred by the local authority and outreach teams. The aim is to assess clients, provide support for their needs and find accommodation for them within a 28-day period. This is not always possible due to the complex nature of move on, but the service plays a pivotal role in the lives of many homeless people.

This is a fantastic opportunity for people who are looking to further their social care career and gain more experience supporting homeless people.

The successful candidate will:

• Carrying out and updating needs and risks Assessments
• Accompanying clients to appointments
• Helping clients get ID if they do not have it already
• Assisting with benefits applications
• Ensuring all clients are receiving the benefits they are eligible for
• Help clients set up bank accounts
• Liaising with Outreach and Move on teams
• Liaise with external agencies such as GP, Drug and alcohol charity and mental health teams

To be successful in this role:

• Having sound knowledge on benefits, universal credit and right to work
• Possess great client interaction skills
• Working with other agencies,
• Need to be organised and be able to manage your own diary
• Must be IT literate, able to type up documents efficiently
• Possess housing knowledge and knowledge of the entitlement homeless clients have under different housing laws/ acts
• Possess experience and knowledge of the Homeless Reduction Act

Things to be aware of:

• Dogs allowed in service.
• No smoking service but clients do smoke in rooms - bit of an ongoing battle!

If you are interested, please apply ASAP, this position is going to be a popular opportunity!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Are you a reliable Maintenance Officer wanting to work with a charity? 

We are proud to be partnering with a great charity which supports people experiencing homelessness, helping them rebuild their lives. They are looking for a Maintenance Officer to ensure a safe, clean and welcoming environment for residents, employees and visitors on a full-time basis (37.5 hours per week) for at least 4 weeks, in their East London office.

As a Maintenance Officer, you will support the Facilities Manager in the delivery of planned, reactive maintenance and cleaning tasks. You will play a key role in carrying out a range of general health & safety room checks, cleaning, building maintenance and caretaking tasks, including carrying out fire alarm and emergency lighting tests, checking plant rooms and boilers, performing minor repairs and fabric cleaning. You will also ensure equipment is well maintained, adequately stored, and meets all safety requirements. You will provide excellent customer service to residents, ensuring they are made aware of work order progress in a timely manner and follow up on any health & safety, maintenance or cleaning issues.

The successful candidate will have a background in property maintenance/facilities. They will have experience of carrying out risk assessments, assisting with building cleaning and maintenance, performing repairs and caretaking duties. They will also be a proactive, self-motived and reliable individual with a good understanding of health and safety requirements within a building environment.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.

Exciting opportunity! Are you ready to shape the future? Our client's dynamic engineer-focused membership organisation is seeking a proactive Registration Schemes Manager. Lead the administrative team, manage registrations, maintain high service standards, handle audits, and serve as Secretary to the SER Board. Be part of an exciting, engineer-focused community!

Role: Registration Schemes Manager

Organisation type: Membership Organisation

Salary/rate: £21.98 - £24.73 per hour

Working arrangements: Hybrid working

Location:London

Employment type: 3 months approx. Immediate Start!

About the role:

As the Schemes Registrations Manager, you'll oversee and manage the SER administrative team, manage the registration process for individuals and firms, and ensure high service standards. You will handle audits of Approved Certifiers and Bodies, liaise with relevant regulatory bodies, and work with the DCEO. Additionally, you will serve as Secretary to the SER Board.

As the Schemes Registrations Manager you'll:

• Lead and manage the SER administrative team.
• Assist the Compliance Executive and coordinate with the Chair of the Registration Boards to assign audits for certifiers and approved bodies.
• As Head of Certification, work with the Lead Auditor to finalise audit outcome notifications and correspondence, including suspensions or terminations of membership.
• Oversee the assignment of mentors when deficiencies are identified.
• Manage the resolution process for projects identified during audits as potentially non-compliant with Building Regulations.
• Maintain a strong relationship with the Board of Directors' Chair.
• Prepare and send meeting agendas and papers, ratification lists, audit recommendations, and communications regarding suspensions.
• Compile and report scheme statistics to the Registration Boards
• Ensure all administrative processes comply with regulatory timeframes, including membership applications, renewals, and appeals
• Handling complaints, disciplinary actions, and appeals regarding members' conduct
• Interact with all current and potential members of the Certification Schemes
• Engage with members of the SER Board and Audit Pool.

Key requirements and experience:

• Knowledge of complex workflows and non-financial audit and compliance processes
• Overseeing/managing a certification scheme or similar gained in a membership body or regulator
• Managing an audit process through to delivery of outcome and providing support where targets have not been met.
• Working within a Board structure and delivering secretariat services, working with Chair to prepare agendas, produce minutes, letters and report writing.
• Managing and supporting a small team
• Managing stakeholders.
• Preferably some experience of a registration scheme

The successful candidate:

A candidate who possesses a comprehensive understanding and background in non-financial audit and compliance operations. The ability to quickly assimilate and perform effectively is a critical requirement for this position. Outstanding communication skills, capable of articulating complex information with clarity and precision both verbally and in writing. A keen eye for detail and a commitment to accuracy are vital, as is the capacity to evaluate both personal work and that of others critically. The role requires a flexible and inventive individual who can seamlessly lead a compact team, fostering collaboration across various departments and with key stakeholders. Proficiency in Microsoft Office applications is required.

To apply for the Registration Schemes Manager role, please reply and upload your CV quoting reference 81217SOH and we can provide more information to you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.