Temporary Supporter Services Officer Jobs
Do you want to improve the lives of people with disabilities and vulnerable people?
Humanity & Inclusion (HI) is an award-winning international humanitarian and development organisation. Working alongside people with disabilities and vulnerable populations, we take action and raise awareness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.
Our UK team is looking for an enthusiastic and committed individual to join us as a Operations Coordinator. This is an exciting and varied role working across many areas of our operations. You will be regularly in touch with colleagues across the network, suppliers and partners. You will also get a chance to gain understanding of our operations in the UK and across the world. If this sounds like the next role for you, we’d love to welcome you to our friendly and dedicated team.
BACKGROUND INFORMATION AND PURPOSE OF THE POST
The Finance and Resources Team is responsible for responsible for HI’s finances, general services and HR in the UK. It comprises the Chief Finance and Operating Officer, a Finance Officer and an Accounting Officer.
The main purpose of this post is:
- To ensure smooth and efficient running of the HI UK office, including office services, IT, internal communications and health & safety
- To act as a key point of contact within the organisation and externally
- To undertake human resources administration for staff and volunteers, including supporting recruitment and follow-up
- To provide administrative support to the Chief Executive, Leadership Team and Board of Trustees
MAIN DUTIES AND RESPONSIBILITIES
Operations
- Maintain the office facilities and environment to agreed service levels
- Act as primary point of contact with the landlord and all suppliers for the office space, proactively dealing with arising issues
- Be responsible for the operation and maintenance of office equipment and IT equipment for all staff and volunteers, and arrange their repair or replacement, in conjunction with the Finance Officer and the Accounting Officer, as need arises
- Act as principal contact person for HI UK’s IT infrastructure and support provider, helping colleagues to access IT support when required and developing and implementing the organisation’s IT strategy
- Manage budget lines associated with running of the office and participate in procurement, primarily of office and IT supplies, liaising with external suppliers.
- Act as designated Health & Safety Officer for the office, including ensuring Health & Safety policies are up to date and being adhered to
- Continually review systems in place within the office, make improvements where required, and communicate these to relevant people
Human Resources
- Provide administrative support and advice for the recruitment of staff, consultants and volunteers, including advertising, interviews, issue of contracts and inductions, liaising with the federation manager and recruitment teams when relevant
- Assist with other HR tasks, including managing staff and volunteer files, managing the HR information system, administrative support for payroll and contributing to updates of the staff handbook
- Support teams on volunteer recruitment, contracts, induction, support and training
- Maintain an up-to-date welcome kit for new starters and provide and coordinate induction training sessions
· Make sure that HR policies and internal processes are updated and well known by all the staff
- Provide support and advice to managers on HR matters, in collaboration with the Chief Finance and Operating Officer and the Chief Executive, including leave management, payroll, pension, changes in contracts or situation, flexible working and flexible hours, diversity and inclusion, potential conflict and interpretation of the Staff Handbook
Administrative support
- Provide administrative support to the Chief Executive, including diary management, preparing and servicing meetings and filing
- Organise and support meetings of the Board of Trustees, including room booking, diary management, preparation of papers, minute-taking and organising catering
- Maintain filing systems
- Deal with enquiries, calls and emails from the public, partners and other HI entities
- Support specific projects as needed
Other tasks
- Contribute to projects led by the Finance and Resources team and the HI UK whole team.
Equal opportunities policy
HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential. Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.
We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you have a disability and meet the minimum requirements for the role, we will guarantee you an interview.
The client requests no contact from agencies or media sales.
Are you a supporter care officer immediately available to join an outstanding team?
We are pleased to be working with a wonderful health charity who are looking for an interim Supporter Services Officer to join their extraordinary team over a super busy period. You’ll be working in a team that plays a pivotal role in delivering effective support to the community, events and legacy fundraising team.
This is an important role for the charity as you will be the first point of contact supporting with inbound and outbound calls, prompt processing of donations and creating thank you letters. This is an excellent role with amazing perks and a big potential to go permanent.
As a Supporter Care Officer, you will need:
- Excellent supporter service skills and experience
- Knowledge of CRMs or relational databases
- Proficiency in MS Office such as Excel, PowerPoint and other relevant software
Deadline: ASAP
Salary: Salary: £26,000 – £30,000
Location: Hybrid- London
Contract type- Temporary
If you would like to discuss this role further, please call Chloe or Mariam on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Home-Start Southwark works with families who are pregnant or have children under 5. Our core work is to provide weekly support from a trained peer volunteer or worker empowering families to make changes to improve their lives. The way we support families continues to have relationships at its core – we believe, and our work proves, that the confidence and resilience gained by having someone standing alongside you offering encouragement and support, can make a huge difference to parents and children. Being a parent is difficult regardless of circumstances and many of our families are facing several additional challenges.
Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.
Main Purpose:
- Work closely with the Chief Executive to develop and evolve Home-Start’s services in response to changing needs, informing the strategy for our family support and development of services.
- Provide vision, direction, and leadership to motivate staff and volunteers to deliver high-quality services that make a measurable positive difference to children and their families.
- Manage the HSS Family Support Team, coordinating and quality assuring their work.
- Collaborate with multi-agency partners to deliver evidence-based interventions that support parenting and prevent need escalating, including structured programmes and group work.
- Be a Designated Safeguarding Lead for the charity.
The client requests no contact from agencies or media sales.
Events Officer
· Maternity cover
· Salary £36,189 per annum
· Full time (37.5 hours per week) minimum 4 days a week considered
· Flexible working options will be supported
· Central London Office and Hybrid working
We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.
About the role
The Events Officer plays a key role in our highly effective communications team, leading on the delivery of an impactful programme of events – both online and in person. The role works with teams from across the organisation to plan, deliver and promote all types of events, including workshops, roundtables, conferences, webinars, receptions and other types of online and in person events.
Events are an important way for Ageing Better to influence priority audiences, including businesses and local and national government, and the postholder will advise teams on how events can best reach these audiences, encourage engagement and lead to lasting relationships.
This role sits within the Communications team, and the postholder will be responsible for drafting comms content, such as blogs and social media posts, particularly in relation to event promotion.
About you
You are highly organised, with excellent prioritisation and project management skills, enabling you to juggle multiple projects simultaneously. You have good attention to detail and enjoy planning, solving logistical problems and delivering events to a tight budget.
You are a good communicator and are comfortable working in close partnership with colleagues and dealing with a wide range of people.
You will have experience of organising events, including technical experience of managing online events and streaming.
About us
The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network
Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.
The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.
We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.
We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.
We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.
The closing date for this role is 11:59pm on Sunday 12th May, with in- person interviews to take place during week commencing 20th May.
The client requests no contact from agencies or media sales.
Policy Officer
(UK wide)
£28,831 per annum (pro rata for part time hours)
(Ref: SUS4232)
Full Time 37.5 hours per week – happy to talk flexible working
Base: Sustrans offices, home based or hybrid. Will need to travel to our Bristol hub for team meetings in person once a month.
About the role
This is an exciting opportunity to join Sustrans as part of the Policy and Public Affairs team, during an election year, delivering a number of vital pieces of research designed to improve walking, wheeling and cycling and transport more broadly.
As the Policy Officer, you will lead on delivering two key policy projects for Sustrans with support from our Head of Policy and Senior Policy Officer. You will help develop evidence, policy and practice working closely with colleagues to maximise long-term opportunities to help increase transport choice for people.
We offer true hybrid working, a flexible mix of working from home and occasional travel to a nearby office hub with an expectation of a monthly team meeting in Bristol and occasional travel for project related activity.
This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans.
About you
You should have proven experience of conducting qualitative and quantitative research across a variety of issues and in writing for policy and public audiences.
We also ask that you are experienced in working autonomously but also as part of a team and with funders, partners and agencies to deliver work.
You will be skilled in presenting arguments and clearly communicating complex information to a range of audiences in an accessible and persuasive way, in person and in writing.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
28 days’ leave per annum plus bank holidays for full-time working
Ability to buy an extra week of annual leave (pro-rata for part-time staff)
Staff volunteer days
24/7 free, impartial and confidential support service
We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
Death in Service benefit – 3 x annual Salary
Family Friendly
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
Closing date for the receipt of completed applications is 23:59, 19 May 2024.
Interviews will take place in via MS Teams during the week commencing 27 May 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
FUNDRAISING MANAGER (INTERIM)
We have an exciting opportunity to join the thriving and dynamic SARSAS team as our Fundraising Manager.
About the role
This is an exciting opportunity to help SARSAS realise it’s vision of a world without sexual violence, through our ambitious strategy to extend our preventive programmes and maintain our essential high-quality services. Through developing and expanding income generated through trust and grants, corporate giving and individual giving, you will help us to be part of the systems change to end gender-based violence.
You will work closely with the Senior Leadership Team (SLT) and team leads to understand funding priorities, identify potential funders and donors and develop compelling funding bids, proposals and appeals. This will include collaboration to develop partnership proposals.
You will undertake new prospect research and develop and nurture excellent donor relationships. You will seek opportunities to strengthen and build on existing and lapsed funding relationships and be proactive about identifying further development opportunities.
In order to realise our ambitions, we need to extend our programme of fundraising growth, so we can increase our annual income from circa £3 million to in excess of £3.5 million.
About you
Through this new organisational role, you’ll proactively create and grow fundraising income opportunities with individuals, corporate partners and grant giving trusts and foundations. You'll bring our cause to life and building lasting funder and donor relationships, leading the drive for new donor engagement and securing sustainable, multi-year funding.
Through your fundraising expertise, you will have a proven track record of building relationships with corporate partners, individuals and other donors to achieve and exceed annual income targets and KPI’s. You’ll have ability support and mentor your team and the capacity yourself to create and craft compelling bids, proposals and appeals that successfully engage and attract donations from new and existing supporters.
You will be an exemplary relationship builder and have experience in developing multi-faceted partnerships (ideally with experience and success in employee engagement, corporate sponsorship, and/or operational partnerships).
We are a small team and so you will be comfortable rolling up your sleeves to help out team members and to support new business across other income streams.
You’ll be excited by the opportunity to join SARSAS and to work in a varied and busy role within a collaborative and supportive environment.
About SARSAS
SARSAS exists to relieve the trauma and distress, and help rebuild the lives, of survivors who live in Somerset, Bristol, South Gloucestershire, North Somerset and BANES, who have experienced any form of sexual violence, at any point in their lives.
SARSAS also campaigns and raises awareness about rape and sexual violence to change the narrative about sexual violence and enable survivor’s voices to be heard. Partnership work with a range of agencies locally and nationally is a priority to enable social change.
SARSAS works to feminist principles: this underpins both what our service is and how it is run. Our work is guided by a trauma-informed approach which understands how traumatic experiences can impact on survivors and keeps an awareness of the effects of trauma at the forefront of our approach to support.
Equality, diversity, and inclusion
At SARSAS we strive to create a workplace that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We want to build an inclusive culture that encourages, supports, and celebrates diverse voices. We actively encourage applicants with protected characteristics to apply.
We are committed to taking an inclusive approach to recruitment and selection whilst ensuring there is no discrimination in our processes and that our team and prospective employees are treated fairly, with respect and without bias. Reasonable adjustments to the interview process can be made to accommodate additional requirements. Applicants are encouraged to highlight any specific adjustments needed to enable participation in the recruitment process.
Key responsibilities
Fundraising delivery and development
- Develop, monitor and manage a fundraising portfolio capable of generating in excess of £500k per annum, establishing a fundraising pipeline and a range of KPI’s that can be tracked and will enable you to make informed projections regarding future income.
- Set up and manage clear planning processes to prepare funding applications, providing clear guidance to colleagues and external partners, which supports effective collaboration, and ensures the submission of high-quality bids, on time.
- Work with and support external consultants and colleagues to help secure fundraising partnerships and income from grant giving trusts and foundations.
- Write high quality, well-written persuasive and compelling funding applications to secure grant funding.
- Support the Corporate Partnerships Lead to develop authentic, compelling, creative and winning funding and partnership proposals that can successfully engage corporate partners and align with their needs, motivations, areas of interests and values.
- Develop the SARSAS Individual Giving Strategy and support the FunComms Administrator and wider Comms team to design and deliver excellent, engaging and regular communications and powerful fundraising appeals alongside establishing the associated data and systems to grow our income and pool of individual supporters making one off or monthly donations.
- Keep up-to-date and accurate records of fundraising activities and provide quarterly updates to the senior leadership team.
Relationship management and stewardship
- With colleagues, undertake market research and funding insight to identify new prospects and grow our income and pool of supporters.
- Identify and broker relationships with key funders capable of funding against our fundraising priorities, providing high-quality relationship management, using appropriate communication tools and channels to maintain relationships with key individuals and organisations.
- Design and implement generic and bespoke stewardship plans for our current network of donors, working closely with the Communications Team on the development of mailings, reports, and events as necessary.
- Provide advice and support, as necessary, for staff who serve as primary contacts for funders/donors, to ensure that relationships are maintained to a high standard.
- Build strong relationships across SARSAS and work with teams in an integrative way to achieve organisational ambitions.
Planning, monitoring and evaluation
- Working closely with the SLT and relevant managers, develop a funding pipeline, which aligns across all programmes, and collaborate on quarterly update reports for the Board of Trustees and the Finance, Risk & HR Sub-Committee.
- Support SLT/ team leads to define fundraising priorities, ensuring that resources are deployed in a timely, and proportionate manner.
- Maintain accurate and up-to-date records to evidence the impact of fundraising activities, including raised income, donor acquisition, donor retention, return on investment, donor engagement metrics, and our fundraising growth rate.
- Oversee full implementation of Donorfy system for fundraising
- Provide high-quality monitoring and evaluation reports.
Staff management
- Provide leadership for your team, inspiring and motivating staff, freelancers and volunteers, setting KPIs, reviewing and improving performance, ensuring fundraising meets/exceeds targets.
- Provide and/or oversee line management of team members, ensuring that professional standards are maintained, and staff wellbeing is supported.
- Ensure that all work adheres to all policies including Safeguarding and Data Protection guidelines.
- Work alongside the HR Officer, to co-ordinate the recruitment of training staff.
Additional information
- Undertake any other duties commensurate within the role including working flexibility to organisational priorities.
- Work as part of a team, promoting the ethos and values of SARSAS.
- Ensure that all work is conducted in line with SARSAS policies and procedures and Rape Crisis England & Wales (RCEW) National Service Standards.
- Attend all training, whether statutory or non-statutory, as required.
- Adhere to SARSAS’s policies and procedures.
- Actively participate in the risk assessment, management of risk process, and all aspects of Health and Safety.
This job description is not exhaustive and is subject to review in consultation with the post holder and according to future changes/developments within the organisation.
Contract information
Salary: £36,000 pa FTE
Hours: 37 hours per week (or as agreed)
Responsible to: Head of Income Generation (CEO while this post is vacant)
Based: Bristol based with up to 50% working from home
Annual Leave: 27 days + bank holidays (pro-rata)
Contract: Fixed term up to 12 months
Applicants will undergo a basic criminal record check before employment starts.
How to apply
Closing date for applications is Midnight on Monday 27th May 2024
Interviews will be held on Monday 3rd June 2024. Please ensure you are available for an interview on these dates.
Interviews will be held in person in our Bristol office but please indicate in your application if this is not possible so we can consider an alternative.
The client requests no contact from agencies or media sales.
Rape Crisis England & Wales works in partnership with three of our member centres to deliver the 24/7 Rape and Sexual Abuse Support Line. We lead on the digital infrastructure of the service, including the management of a Cloud Contact Centre and various internal systems used by Support Line operators and managers. The focus of this role is to manage and continually improve these digital products, working across the partnership to ensure that products meet the needs of the people that use them.
Hampton Trust is a leading domestic abuse charity with a focus on tackling the root cause of domestic abuse and criminal behaviour. We pride ourselves on being innovators in our field, highlighting gaps in service and testing new approaches.
Job Title: Caring Dads Practitioner
Hours: 22.5 hours per week across 3 days.
Salary: £16,200 per annum (£27,000.00 Full Time Equivalent)
Base: Ashurst / Colocation venues, Southampton
Contract: Part Time - 12 months Fixed Term Contract (extension subject to funding)
Caring Dads exists to change current practice to better include fathers in efforts to enhance the safety and well-being of their children. The practitioner will work directly with fathers with an aim to improve relationships with their children, families, and co-parents/carers. This will include promoting the service to a range of teams across Hampshire and Southampton, to generate programme referrals. You will work closely with Hampton Trust domestic abuse perpetrator service to identify client suitability for the Caring Dads programme.
As the Caring Dads Practitioner, you will be required to deliver the Caring Dads and Accredited Domestic Abuse Prevention Training (ADAPT) Programme. This includes one to one support and group work. Groups are delivered on weekday evenings; you will be required to deliver one group work sessions per week.
You will undertake treatment and risk assessments of individuals causing harm in their relationships; this includes active case/risk management of families living with domestic abuse. Although this position is based in Ashurst, you will be co-located into social work teams across Hampshire three days per week, with an aim to providing support and advice in identifying suitable families for the Caring Dads and ADAPT programme.
Please see application pack for a full job description and persons specification.
We encourage growth and self-awareness within this post.
Rewards and Benefits of working for Hampton Trust
To ensure equality of treatment and opportunity for all employees, Hampton Trust have a competitive salary banding structure. New starters will start on the minimum point of the relevant pay band advertised, salary increases within the band and promotions are awarded based on annual performance reviews.
Benefits:
- Casual dress
- Contribution pension scheme - NEST with 3% company contribution.
- Sick pay
- Free onsite parking
- 25 days annual leave - increasing to 3 days after 3 years and an additional 2 days after 5 years
- 8 Days Bank Holiday
- Additional leave for your birthday
- Ongoing training and development
- Free flue jabs
- Access to free clinical supervision sessions
- Free DBS checks
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest talent pool, reflecting the diverse range of people we support.
Closing: Position will remain open until filled.
Interviews: To be scheduled – Please note, successful candidates will be asked to attend an in-person interview at our office in Ashurst, Southampton.
All posts are subject to Enhanced DBS checks & satisfactory references.
Next steps:
For a recruitment pack including a full job description and further information on how to apply, please visit our website.
In your application please include:
· A cover letter explaining your motivation for applying and outlining how you meet the criteria detailed within the person specification
· A full CV including education, professional qualifications and full employment history showing responsibilities and relevant achievements.
*********Please note CV's without a cover letter will not be accepted*********
Hampton Trust is committed to improving and finding ways of creating a more diverse workforce and we welcome applications from all sections of the community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role: Corporate Partnerships Officer
Location: London, Haig House, Hybrid 2 Days Per Week
Contract Type: Fixed Term Contract, 12 Months
Hours: 35 Hours, Monday to Friday
Salary: £32,910 (Inclusive of London Supplement)
Join us at the Royal British Legion as a Corporate Partnerships Officer and become a fundamental part of our mission to support veterans and their families.
Reporting to the Corporate Partnerships Manager, you will play a vital role in managing and nurturing long-term, mid-value corporate partnerships across various fundraising streams. Your responsibilities will include maximising funds raised, processing financial transactions, providing support for higher-value partnerships, maintaining accurate records, and coordinating partnership-related communications to increase awareness and engagement.
We're seeking candidates with proven administrative skills and experience in customer-focused roles, along with proficiency in database systems and report drafting. Whether you're transitioning from the private sector or seeking to start your fundraising career into a corporate role, this opportunity offers an exciting entry point into our Corporate Partnerships team. As we embark on a brilliant change program within Fundraising, there's never been a better time to join us, with a strong pipeline of corporate prospects and ample room for professional growth and development.
If you possess excellent communication, interpersonal, and customer service skills, along with a knack for organisation and teamwork, we want to hear from you.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 30th April 2024
Interview Dates: W/C 13th May 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We have an exciting opportunity to join the thriving and dynamic SARSAS team as our Training Team Manager.
About the role
This is an exciting opportunity to help SARSAS realise it’s vision of a world without sexual violence, through our ambitious strategy to extend our training and preventive programmes.
Anchored in the voice of survivors and a feminist, women-led organisation you will lead our training team to deliver across multiple workstream and sectors to work towards achieving the change in society needed to end sexual violence.
Building on our excellent reputation and experience of delivering to VCS, statutory and corporate organisations, you will develop and implement credible plans to increase existing (training) business income, seeking out new opportunities and ensuring there is a realistic training pipeline.
You will support the team to ensure our diverse offer is accessible and delivered within agreed time, scope and budget.
About you
You will be passionate, creative, experienced and skilled in enabling the delivery of high-quality training programmes to drive forward our training and prevention services that have the voice of survivors at the heart of delivery.
You will be a strong and compassionate manager with the relevant qualities and experience to support a team of highly trained workers, with an understanding of the impacts of vicarious trauma.
You will be a strategic leader able to sustainably develop and grow our training provision enshrining our offer is agile to meet emerging needs.
You will be an effective communicator who will relish building and managing external relationships with clients, partners and funders across the VCS, statutory and corporate sectors, excelling in developing and maintaining internal relationships and external partnerships.
You will have excellent project management skills, ensuring that training services are delivered within time, scope and budget, with effective team-working skills and an ability to self-direct, manage your own time and prioritise effectively.
You’ll be excited by the opportunity to join SARSAS and work in a varied and busy role within a collaborative and supportive environment.
About SARSAS
SARSAS exists to relieve the trauma and distress, and help rebuild the lives, of survivors who live in Somerset, Bristol, South Gloucestershire, North Somerset and BANES, who have experienced any form of sexual violence, at any point in their lives.
SARSAS also campaigns and raises awareness about rape and sexual violence to change the narrative about sexual violence and enable survivor’s voices to be heard. Partnership work with a range of agencies locally and nationally is a priority to enable social change.
SARSAS works to feminist principles: this underpins both what our service is and how it is run. Our work is guided by a trauma-informed approach which understands how traumatic experiences can impact on survivors and keeps an awareness of the effects of trauma at the forefront of our approach to support.
Equality, diversity, and inclusion
At SARSAS we strive to create a workplace that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We want to build an inclusive culture that encourages, supports, and celebrates diverse voices. We actively encourage applicants with protected characteristics to apply.
We are committed to taking an inclusive approach to recruitment and selection whilst ensuring there is no discrimination in our processes and that our team and prospective employees are treated fairly, with respect and without bias. Reasonable adjustments to the interview process can be made to accommodate additional requirements. Applicants are encouraged to highlight any specific adjustments needed to enable participation in the recruitment process.
Contract information
Salary: £36,000 pa (Full Time Equivalent)
Hours: 22.5 hours per week
Based: Bristol based with up to 50% working from home
Annual leave: 27 days + bank holidays (pro-rata)
Contract: Fixed term up to 12 months
Applicants will undergo a basic criminal record check before employment starts.
How to apply
Closing date for applications is Midnight on Friday 10th May.
Interviews
Interview’s will be held on Wednesday 29th May. Please ensure you are available for an interview on this dates.
The client requests no contact from agencies or media sales.
Salary: £59,588 (London) / £55,890 (National) per annum
Hours: Full time
Contract: Fixed term until March 2025
Benefits:
- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Location: London/Bristol - employees are able to work from home on an arrangement agreed with their line manager
An exciting opportunity has arisen at the National Housing Federation (NHF) for an interim Head of Member Relations to ensure that our members are at the heart of what we do. Working in a team with two other Heads you will lead and manage our member relations team of 8 External Affairs Managers, plus our member intelligence and business support teams. You will work closely with colleagues in Public Impact taking a lead on ensuring that our influencing strategy and policy positions reflect our Housing Association member priorities.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people.
Interested in a varied and challenging role in a trade association during a busy general election year? Are you committed to working to support our members in providing quality homes and tackling the housing crisis?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.
Key elements of the role:
- You will shape our strategic engagement with members to ensure our external influencing and policy positions reflect their priorities, working collegiately with colleagues in the Public Impact Directorate.
- You will lead programmes of work, aligned with organisational priorities, leading teams of people from across the organisation.
- You will ensure member satisfaction and member risk is understood, monitored and managed effectively by the member relations team and wider organisation.
- You will work with colleagues across the NHF to ensure that the organisation’s resources are used to deliver agreed offers to cohorts of members, and exceptional service for all members.
- You will manage the work of at least two External Affairs Managers, the Member Intelligence team and the Member and Business Support team as agreed with the Executive Director.
The successful candidate:
The successful candidate will be able to demonstrate:
- Strong knowledge and understanding of the housing sector and the issues facing Housing Associations.
- Knowledge and experience of establishing and maintaining relationships with senior customers and stakeholders demonstrating credibility, diplomacy, effective communication and negotiation skills.
- Clear leadership skills, able to lead complex programmes of work effectively, both through direct line management and matrix management.
- Ability to manage budgets effectively.
- Excellent analytical skills and ability to summarise complex information effectively to aid decision making.
- The ability to manage and motivate a high performing team.
- Ability to manage budgets effectively.
Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.
Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact Stephanie Green, People Manager with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: 6 May 2024
Interview date: 24 May 2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
CVAA UK is a membership organisation supporting not-for-profit organisations across the UK who specialise in adoption services. Over 3000 children in the UK need adoption each year because they cannot remain at home or with family members. The CVAA Practice Programme delivers 30 or more online courses each year to those working in the sector, primarily social workers. The programme has developed a strong reputation for attracting a range of subject experts to deliver cost effective, engaging and useful training. Due to a restructure of the team, we are now looking for a Training Manager who can oversee the delivery of the programme from mid to late July 2024. Initially fixed term, it is anticipated that this post will become permanent.
The Training Manager will work with the Head of Practice Development and the Programme Administrator to ensure that the courses are full, delivered effectively and evaluated. Part of the role will also be to source new trainers and support the creation of the programme into 2025.
The CVAA team work remotely across the UK so location of the postholder is not a barrier to recruitment as long as long as they can travel occasionally and come into London for team days. The team is small, diverse and dynamic. Experience of project management or delivery of training or events is more important than knowledge of adoption or children's social care. We would warmly welcome an application from people who have lived experience of adoption or fostering, and candidates from the Global Majority.
Benefits include:
- Flexible working
- Pension
- Personal training budget
- Generous holiday allowance
Candidates must be eligible to work in the UK and will need to undertake a DBS due to the sensitive nature of the work of CVAA. We require three references, one of whom can be personal. To apply please prepare a comprehensive CV and Personal Statement. The statement should be no more than three pages of typed A4, in English, and address all the requirements of the Person Specification providing evidence and examples to back up statements.
Petra Jodlova, Head of Practice Development, is available to arrange informal conversations about the post.
The closing date for applications is 11.59pm 16th May 2024. Interviews will be week commencing 27th May 2024.
Please note we will require a full CV and personal statement addressing the key person specification criteria.
CVAA UK supports adoption agencies across the UK to find homes for vulnerable children who need adoption through improvements in policy and practice.
The client requests no contact from agencies or media sales.
Tenancy Services Officer / Housing Officer
Ellesmere Port, Blacon and Merseyside
Temporary - 3 months initially
Full time hours
£15.00 - £17.00 per hour
Our client
Morgan Hunt is currently working with a large Housing Association to recruit a Tenancy Services Officer / Housing Officer for a temporary period of approximately 3 months with the potential for extension. The patch will cover approximately 500 properties in the Cheshire West area (Ellesmere Port, Blacon, and Merseyside) with the expectation of being visible across the patch for at least 50% of the working week.
The role
As a Tenancy Services Officer / Housing Officer you will;
- Identify support needs and deliver person-centred actions, either directly or through partner agencies, along with information, advice and guidance.
- Be visible out in the community and be the first point of contact, getting to know our customers and tailoring service to their needs.
- Take ownership for customer queries through to a successful resolution and ensure lessons learnt are built into future service delivery.
- Use the pre-tenancy assessment process to identify and deliver any additional support, ensuring allocations are sustainable.
- Deliver targeted actions and interventions in partnership with external stakeholders to improve the sustainability of communities.
- Ensure empty properties are re-let in the most efficient and effective way by adopting an innovative and dynamic approach to marketing and allocating.
- Be responsive to incidences of Anti-Social Behaviour using a range of tools and techniques to prevent and tackle issues and adopting a multi-agency approach. To include preparing legal cases and taking them to court and providing support and protection for all parties involved.
- Plan and deliver effective resident engagement events and campaigns, taking time to listen and act on feedback.
- Record the outcomes and impact of engagement, promote to residents and use the results to improve satisfaction levels and make meaningful improvements.
- Promote the principles of safeguarding whilst having a comprehensive understanding of child protection and vulnerable adult issues.
- Complete regular inspections and manage all communal areas to ensure that health and safety regulations are complied with, including keeping areas free from hazards, and implementing the recommendations from Fire Risk Assessments.
- Support the delivery of robust income management recovery service, starting with new rent accounts at tenancy sign up.
The candidate
- Experience in a customer facing role, covering all aspects of generic housing management.
- Experience of working with specialist external support groups and agencies.
- Experience of dealing effectively with a diverse range of customers
- Understanding of welfare benefits and financial inclusion
- Understanding of Welfare Reform and options to mitigate risks for residents.
- Solid working knowledge of safeguarding
- Excellent analytical & communication skills, both written and verbal
- Good numeracy skills and the ability to understand and interpret financial information.
- Ability to think creatively when faced with problems and adapt to changing circumstances.
- Display the resilience and emotional intelligence to be able to cope with difficult situations.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Two-year fixed term contract.
Based at Claire House Wirral, with some time from home and Claire House Liverpool, West Derby
This is an incredibly exciting time to join Claire House as we deliver an ambitious five-year strategy to reach more children and develop our second site in Liverpool. We need an experienced internal communications officer who can take complex ideas and make them sound simple and engaging.
This role will provide expert internal communications advice and support across the organisation, helping to communicate progress on key projects and improving employee engagement and organisational culture. You will also work with external stakeholders including families and healthcare professionals. The job will include drafting messaging, copy writing, developing engaging content and marketing materials and implementing communications project plans.
Previous experience in a similar organisation is desirable, but internal communications expertise, lots of energy and an ability to build relationships are essential. In return, this role will offer an opportunity to help the hospice transform the way it works, massively increase its impact and the vital support it offers to seriously and terminally ill babies, children, young adults and their families.
This role is full time 37.5 hours per week.
We are actively seeking candidates from a diverse range of backgrounds.
At Claire House, we welcome applicants from all backgrounds and value everyone as an individual. We are committed to organisational practices, which promote diversity and inclusion for all employees and volunteers regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. Connecting these differences creates a productive environment in which everyone feels valued.
Closing date for applications is Sunday 28th April 2024.
Interviews will take place on Thursday 16th May 2024.
We regret that only shortlisted candidates will be contacted.
This organisations recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment.
This role is subject to a Standard DBS check.
The client requests no contact from agencies or media sales.
Job title: Programme Facilitator
Reports to: WomenMATTA Service Manager
Responsible for: N/A
Job Purpose: The project aims to deliver a range of trauma-informed learning and development opportunities to women impacted by the criminal justice system. Delivered in our Manchester and Trafford women’s centres, these gender responsive activities, co-produced with women with lived experience, will provide personal and practical skill development that meets their needs and supports their aspirations around employment or education, including a focus on wellbeing and practical learning.
Key Responsibility Areas
- Co-ordinate and deliver a schedule of trauma informed and gender responsive workshops that aim to address wellbeing and reduce barriers women impacted by the CJS face in accessing employment or education opportunities.
- Maintain case management systems to ensure accurate and timely data recording.
- Develop and maintain relationships with key partners and stakeholders, such as lived experience groups, education, training and employment networks and local services.
- Create opportunities for women impacted by the criminal justice system to input into the programme, such as co-production, and peer supporters
Employee Benefits:
Annual leave: 30 days plus statutory bank holidays (pro-rata for fixed term contract), and an additional 3 days leave between Christmas and New Year. This means that in a standard year with 8 bank holidays, the full holiday entitlement is 41 days!
Pension scheme: Auto enrolment with 5% contributions from WIP and 3% from employees.
Clinical supervision: Working with WIP can be enormously rewarding, but also challenging at times. So we provide clinical supervision through a Harley Street practice, to encourage reflective practice and support the wellbeing of our team.
Employee Assistance Programme: Confidential access to a range of support and information on a 24/7 basis. Including legal advice, emotional support, practical advice and signposting.
Cycle to Work Scheme: Eligible employees can save money and spread the cost of a new bike and accessories.
Reward Gateway: Access to discounts/cashback services at hundreds of retailers, such as groceries, electronics and holidays. Further access to the Wellbeing Centre with tools, tips, recipes, workout videos and guides which will help you to reach your own wellbeing goals. There are also eCards that you can use to recognise a colleague for their great work, wish someone Happy Birthday and much more.
Eyecare Vouchers: As a staff member of WIP, you will have access to free and reduced prices for glasses and eye tests. Should you require glasses for VDU use, you will get them for free too.
The client requests no contact from agencies or media sales.