Operations Manager

We are seeking an energetic and highly motivated individual with excellent interpersonal skills to oversee the smooth and safe running of our Charleston in Lewes site which includes the galleries, café, shop and all public facing spaces ensuring consistently high standards of visitor experience while supporting the Trust’s wider development goals.

The Operations Manager will work to create a positive and supportive working environment for our Visitor Assistants and volunteers, oversee the smooth running of our sites, and provide practical hands-on problem solving.

You will lead the visitor experience at Charleston in Lewes, the role requires a hands-on approach with strong operational judgement, a practical mindset, and the ability to balance heritage sensitivity with commercial and audience development ambitions. You will also play a key role in shaping how the site grows, helping to increase footfall, improve visitor experience, and maximise the use of spaces within a site that is actively evolving.