Brand Manager

Job Title:                   Brand Manager 

Reporting To:            Senior Marketing & Campaigns Manager  

Salary:                      £40,000-£45,000

Contract Type:         Permanent, 37.5 hours per week, Monday-Friday

Location:                 Hybrid – Home working and across Felix’s sites in London (Deptford, Enfield, Poplar, Park Royal/Acton, Western International Market, Greenford, Canary Wharf)
 

About The Felix Project

The Felix Project is London’s largest food redistribution charity. Started in 2016, its vision is a London where good food is never wasted, and no one goes hungry. In 2024 our workforce of over 200 staff and 13,000 volunteers collected and distributed the equivalent of 38 million meals to Londoners in need. This is done through a network of 1,200 community organisations and schools who are working on the frontline to feed people who are experiencing hunger and cannot afford to regularly buy the food they need. The Felix Project works with hundreds of suppliers from across the food industry, including supermarkets, wholesalers, farms and restaurants to rescue high quality surplus food, that cannot be sold and would otherwise go to waste. 

In London, one in four working families regularly struggle to afford to feed their children, equating to an estimated 325,000 families across the capital. The cost of food has increased by 30% in the past three years and one in eight working families have less than £3 a day for food, after paying their bills. About 20% of working families have been forced to access a food support service for the first time during 2024 due to the rising cost of living. 

Our work has never been more needed, and demand continues to grow: we are building our expertise and impact in response. The Felix Project now operates from four main depots in North, South, East, and West London, with ‘point-to-point’ projects in Central London and Canary Wharf. Felix’s Kitchen in our East London depot produces up to 5,000 meals per day from surplus food. Felix’s Multibank in West London distributes non-food items to those who need it most. As part of the charity’s involvement with The Coronation Food Project, we are launching an innovative food processing lab – The Felix Food Factory. 

Purpose of the Job:
The Brand Manager will play a key role in helping to build our ambition to become London’s best loved charity. 

You will have excellent experience in the charity sector and love managing brand and marketing campaigns, which you will either drive to completion or help shape and deliver in collaboration with colleagues and a roster of brilliant agencies who support the charity pro-bono. You’ll be experienced across multi-media channels including Out of Home, TV, Radio and digital.

You will have experience of working across the multiple disciplines of brand marketing & communications and have a good understanding of how digital channels can optimize brand awareness and build understanding of our work, support income generation and increase our impact. 

This is an exciting and varied opportunity and you will play a key contributing role to the brand refresh work which starts in January 2025, working with the Director, Head, Senior Marketing & Campaigns Manager and external brand experts. Importantly, you will also work with teams across the organisation from volunteering to food supply to educate them about how to use our brand, acting as brand guardian.  As part of this, you will establish a network of brand champions across the charity. 

You will also lead on writing key Felix reports, requiring outstanding copywriting and editing skills. This is a hands-on role and you will need to be willing to roll your sleeves up. 

Benefits

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our depots.
• After work activities such as Felix’s softball team, running club and cycling club