Corporate Partnerships Manager (Account Management)

Reporting To:         Senior Corporate Partnerships Manager (Account Management)

Location:                 Hybrid (with London working)

About The Felix Project

The Felix Project is London’s largest food redistribution charity. Started in 2016, its vision is a London where good food is never wasted, and no one goes hungry. In 2024 our workforce of over 200 staff and 13,000 volunteers collected and distributed the equivalent of 38 million meals to Londoners in need. This is done through a network of 1,200 community organisations and schools who are working on the frontline to feed people who are experiencing hunger and cannot afford to regularly buy the food they need. The Felix Project works with hundreds of suppliers from across the food industry, including supermarkets, wholesalers, farms and restaurants to rescue high quality surplus food, that cannot be sold and would otherwise go to waste.  

In London, one in four working families regularly struggle to afford to feed their children, equating to an estimated 325,000 families across the capital. The cost of food has increased by 30% in the past three years and one in eight working families have less than £3 a day for food, after paying their bills. About 20% of working families have been forced to access a food support service for the first time during 2024 due to the rising cost of living.  

Our work has never been more needed, and demand continues to grow we are building our expertise and impact in response. The Felix Project now operates from four main depots in North, South, East, and West London, with ‘point-to-point’ projects in Central London and Canary Wharf. Felix’s Kitchen in our East London depot produces up to 5,000 meals per day from surplus food. Felix’s Multibank in West London distributes non-food items to those who need it most. As part of the charity’s involvement with The Coronation Food Project, we are launching an innovative food processing lab – The Felix Food Factory. 

Purpose of the Job

The Corporate Partnerships Manager (Account Management) will play a key role in driving growth in the renowned Corporate Partnerships Team, at The Felix Project. In line with organisational strategy, the Corporate Partnerships Team is expanding and is challenged to raise £7.5 million in 2025. We are looking for a talented and experienced Corporate Partnerships professional to join the team and play a key role in driving, growing, and ensuring the continued success of the team. The focus of the role will be to deliver exceptional account management to a portfolio of the charity’s key corporate partners. You will play a key part in the successful maintenance, renewal, and uplifting of accounts. The team currently has both a strong portfolio of partners so there will be many opportunities to develop strong, long-term and strategic partnerships.

The Income Generation Team is challenged to raise £17.9 million in 2025 and consists of excellent group of fundraisers looking after Trusts & Foundations, Major Donors, Individual Giving, Challenge Events and Community. The role requires frequent collaboration with all income streams to ensure the effective management and stewardship of all partners. 

Alongside this there will be a requirement to build strong working relationships with teams across the organisation to identify, engage and steward funders, including the charity CEO and trustees. There may be the occasional need to work evening and weekends at networking and fundraising events such as the London Marathon. 
 

Duties and Accountabilities

1.    Account Management 

• Take ownership of and grow several existing partnerships.
• Work with the Senior Corporate Partnerships Manager (Account Management) and other members of the team to implement a new account management strategy. 
• Create and deliver robust stewardship plans to ensure our partners have a great experience and renew their support. 
• Ensure key partnership milestones are met, reported, and celebrated with key internal and external stakeholders. 
• Proactively set fundraising targets and be responsible for budgeting and financial planning for all partnerships being led on.
• Work independently and with other members of the team to enhance the account management offering for partners. 
• Ensure a smooth onboarding of new partners, by working closely with the New Business team. 

2.    Strategy 

• Play a key role in implementing our corporate fundraising strategy, planning time to budget, while meeting specific KPIs and organisational objectives.
• Liaise with Finance Team to ensure that all projects are being suitably funded, and all income is being allocated correctly.
• Support the Senior Partnerships Manager and Head of Corporate partnerships with the strategic development of key partners, ensuring and embedding long term sustainable income streams. 
• Contribute to an agreed annual income target for the Corporate Partnerships Team.

3.    Monitoring and reporting 

•  Assist the Senior Corporate Partnerships Manager with forecasting budgets, ensuring records are maintained and updated to enable income reporting and analysis of activity
• To adhere with GDPR and to be fully conversant with relevant legislation and guidelines of the fundraising regulator.
• Maintain up to date records of funding partnerships and leads and their movement through the cultivation cycle.

4.    Line Management 

• Potential to take on the line management responsibility for a Senior Corporate Partnerships Officer, supporting their professional development. NB: this may not be an immediate responsibility. 

Person Specification

The Felix Project recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from candidates from diverse backgrounds.

We particularly welcome applications from those of a black and minority ethnic (BAME) background, as BAME people are currently under-represented within The Felix Project.

Essential skills, knowledge, and experience relevant to this role 
Essential criteria:

• Experience of delivering exceptional service for clients/ partners. 
• Demonstratable experience of managing five or six figure corporate partnerships.
• Evidence of successfully managing a wide portfolio of partners; ensuring their KPIs are hit (or exceeded) and their budgets managed. 
• Excellent interpersonal and communication skills.
• Experience of working on a CRM database.
• Ability to work occasional evenings and weekends, as required.

Please review our job portal for further details on the role, including job description.

Benefits

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our depots.
• After work activities such as Felix’s softball team, running club and cycling club

Application procedure
Please apply via this recruitment portal.Please upload your CV and a covering letter outlining your suitability for the role (and make sure that they’re both uploaded before submitting your application).

After you have submitted your application, you have 24 hours in which you can access you application and make edits. We suggest that you complete one last proof-read after submission and double check that your CV etc. uploaded correctly.

The Felix Project can only employ applicants who currently have the right to work in the UK.