Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Office Administrator - Donor Communications and Volunteer Liaison
Friends of the Holy Land are looking for an energetic, dedicated individual to join our fast-moving, growing charity.
Friends of the Holy Land has a small network of volunteer supporters around the country and an expanding number of financial donors. This new role will be responsible for communicating with these two communities, with a focus on preparing monthly emails to supporters, monitoring and moderating social media accounts, liaising with external partners to deliver external communications, developing donor stewardship and growing our volunteer network.
The role will also be required to help with regular office duties and will need to be familiar with all aspects of administrative support for the operational success of the charity. You will need to be comfortable working in a faith-based organisation, talking to supporters across the UK and with our partners in the Holy Land, and be competent in creating communications.
Essential Qualifications and Skills
- Office experience
- Must have strong computer skills using Microsoft office (ideally Office 365). CRM training will be provided as necessary
- Excellent written and verbal communication and inter-personal skills
- Ability to proof-read with attention to detail
- Ability to write and design short communications, e.g. emails, posters (ideally)
- Pro-active with the ability to multi-task and work independently and with changing priorities
- Confident phone manner and a friendly demeanor - be a 'people person'
- Be comfortable working in a faith-based environment
- As part of a small team, a problem-solving, can-do attitude is necessary along with an unflappable demeanor
- Experience of CRM systems helpful but not essential
- Experience managing Social media accounts desirable
This is a full time post and will be office based in an easy location with parking.
Our mission is to secure a resilient and enduring community for Christians in the West Bank, Gaza, Israel and Jordan
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We're currently offering a unique opportunity for an Administrator to join our team, based predominately at our Residential services in Rochford and Wickford, with some travel to our Billericay site.
Hamelin Trust is comitted to re-imagining social care and finding better ways of helping to achieve their life goals.
As the Administrator, you'll play a pivotal role in providing administrative assistance to the Residential Services Manager and teams. Your responsibilities will involve generating monthly invoices, managing petty cash transactions, overseeing the booking system and databases, and preparing reports, care plans, and correspondence.
To thrive in this role, you should possess prior experience in office administration, coupled with exceptional written and verbal communication skills, and proficiency in IT. We value flexibility, adaptability, and a friendly demeanor, alongside a commitment to our values.
The position operates during core hours from 8:30 am to 4:30 pm, Monday to Friday.
Join us in making a difference and shaping the future of social care!
Hamelin Trust has a duty to safeguard and promote the wellbeing of its service users and is committed to doing so. Hamelin Trust expects all staff and volunteers to share this commitment. All appointments are subject to satisfactory enhanced DBS disclosure & other safeguarding clearance.
Creating compassionate communities for autistic adults and people with learning disabilities.
The client requests no contact from agencies or media sales.
My Life My Choice (MLMC) is a multi-award-winning self-advocacy charity uniquely run by and for people with learning disabilities, founded in 1998. The charity delivers a diverse range of innovative user led projects that enhance and empower the lives of adults with learning disabilities in Oxfordshire. These established projects include a fee earning training and consultancy Professional Services team, gig buddy, travel buddy scheme, a nightclub, campaigns and self-advocacy groups.
We are now looking for a committed individual to join our Gig Buddy team. The role holder will help to deliver a broad range of social activities which increase fun, friends, confidence and independence for our members with a learning disability.
The post calls for an individual with excellent administration, communication and social skills. We need a resilient individual who thrives on regular face-to-face interaction with beneficiaries. We welcome applications from candidates with a background in working on projects in the charity sector or those who possess transferable skills.
The successful candidate will need to show a passion for empowering and raising the voices of people with learning disabilities.
MLMC not only says it values its staff but commits to them by offering an enhanced pension contribution, a Healthcare Plan (Claim up to £1,650 pa towards dental, optician, health consultations and therapy costs), Employee Assistance Programme, Life Assurance, flexible working with time off in lieu, a weekly fruit basket, a £100 contribution towards a health & wellbeing activity, cycle to work scheme, business mileage rate of 45p per mile, and working from home when appropriate. Free, dedicated staff parking is also available.
The client requests no contact from agencies or media sales.
Contract Type: Permanent
Salary: £40,966 per annum
Hours: 35 hours per week
Closing Date: 19th May 2024
Our client believes everyone has the right to a safe, secure and warm place to call home. Are you ready support their Repairs team to go above and beyond, helping their customers with their repairs and maintenance queries?
They’re looking for a Contact Centre Team Manager to join their Repairs team in Peterborough.
About the role and person:
Always motivated to achieve brilliant standards of service on every call, their Customer Service Advisors take direct calls from customers, diagnosing faults and raising jobs to ensure their home repairs and maintenance needs are met. It can be a stressful time when things go wrong so strong communication skills, empathy, professionalism and resilience are key.
As a Contact Centre Team Manager, you’ll create an environment where their colleagues feel empowered to put the customer first and provide the best solutions. You’ll lead by example, supporting the team with escalations, ensuring that KPI’s are met and that they’re delivering the brilliant Repairs and Maintenance services their customers deserve. You’ll carry out call audits to ensure the team are communicating with customers, contractors and internal stakeholders to resolve repair related queries and ensure the team is receiving regular coaching and development.
Their contact centre is open Monday – Friday 8am to 6pm. Flexibility to pick up urgent queries outside these hours may also be required from time to time. You don't need to know about home repairs and maintenance -they'll provide the training you need. Their office facilities include free parking, a café and free access to an onsite gym.
What skills/behaviours do you need to be a Contact Centre Team Manager?
- Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management
- Experience of leading and managing a team in a high volume work environment
- Ability to engage and motivate a team to get the best from them
- Strong negotiation and communication skills – verbally, in writing and able to present these in a team meeting setting or during 1-2-1’s
- Experience of performance management
- Ability to manage a busy workload with conflicting priorities
- A positive and practical approach to problem solving
- Experience of working in a pressurised environment
- Confidently use Microsoft Office and other IT systems
- An understanding of Contact Centre technology
- Experience in multi channel customer support
- Knowledge of home repairs and maintenance services is desirable.
Location
The successful candidate will be required to live within a commutable distance to their Peterborough office as this post requires you to be on-site. Upon completion of probation, dependent on meeting of role requirements there may also be the opportunity for hybrid working.
Salary:
The spot salary for this post is £40,966 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.
What will you get from them?
In addition to a competitive salary, they also have a focus on employees’ development. They support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources.
You’ll also receive:
- 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week.
- A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
- Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion).
- Employee Assistance Programme.
- "Hapi" Benefits App with multiple discounts.
- Cycle to work scheme.
- Free on-site gym
- Free parking
Who is our client?
They own around 20,400 houses across the North, East and South of the country. They are home to over 41,000 customers. They exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable – their customers come first. They are always at the very heart of their business.
If you feel great about putting customers first, then They feel great about you joining their team.
If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, They may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, this position is not eligible for visa sponsorship.
Join them and start your own journey. They aim to be number one, and you could help them get there.
You may also have experience in the following: Client Services Team Lead, Support Team Manager, Customer Support Manager, Call Centre Operations Supervisor, Customer Care Team Leader, Contact Centre Shift Supervisor, Customer Service Team Leader, Client Relations Manager, Customer Engagement Supervisor.
REF-213 850
Business Partnerships Manager - London
Tempo Time Credits
London/Hybrid, homebased with meetings in London
FTC for 12 months, with potential for extension
Part time 30 hours over 4 or 5 days, with flexible working
Salary £29,000 - £33,000 including London weighting pro rata, depending on experience
Excellent benefits including 25 days annual leave plus bank holidays, flexible and hybrid working, employee pension scheme, family friendly policies, Cycle to Work Scheme, Death in Service, and Employee Rewards and Assistance Programme
Are you passionate about creating lasting change, making a real impact, and acting as a catalyst for building stronger, more resilient communities?
Are you innovative in your approach and good at building relationships, with a passion and awareness of the voluntary sector and the role of volunteers?
Charity People are delighted to be supporting Tempo Time Credits, a charity that brings people together in local communities to carry out valued and important voluntary work, with their search for a Business Partnerships Manager based in London.
Tempo Time Credits started 15 years ago and is an ambitious movement that empowers, encourages, and engages people from all walks of life, from communities across the UK, to get involved and volunteer. For example, befriending or helping to improve outdoor spaces. Volunteers earn Tempo Time Credits as part of a reward and recognition which can be exchanged for a range of services and activities provided by our local and national partners.
In these challenging times, community support is more crucial than ever. Tempo stands at the forefront having engaged with 40 commissioned programmes, collaborated with 1,500 charities, empowered over 15,000 volunteers, issued over 1 million Time Credits, cultivated 750+ business venues offering rewards, and pioneered the world's first national Time Credit network. Through positive press coverage and support from key parliamentarians, recognition and visibility of Tempo Time Credits is growing across the UK.
Joining a small national team, the Business Partnerships Manager for London will support the London and national Tempo team to expand and deepen the networks of community, public and private sector programmes and to develop new opportunities and partnerships in London.
Key responsibilities:
- Regional Recognition Network Development: You will develop regional recognition opportunities with potential partners, attract a diverse range of regional partners aligned with Tempo funders' objectives, and ensure network variety meets programme and beneficiary needs.
- Lead Generation: You will promote Tempo's work through events and communications, identify and approach new business leads, attend events, present, and network, and coordinate business development enquiries and attend and pitch Time Credits in meetings.
- Management of the London Recognition Network: You will ensure the effective management of the Network, including partner communications and regular network audits, provide leadership for recognition communications, such as newsletters, marketing materials, and social media, contribute to reporting and provide data and evidence, and manage existing partner relationships.
- Support Network Sustainability and Development: You will facilitate local events, trips, and networking meetings, and support innovation, learning, and development across the network.
The Business Partnerships Manager will need to be innovative with ideas and approaches to grow and maintain partnerships. The successful candidate will need to be a good listener and people person as partnerships will be driven by the needs of the volunteers and community members and will have a genuine passion for supporting the development of individuals and organisations. You will be a natural team player to work alongside team members to deliver training and network events and will have excellent and adaptable communication skills. You will have strong reporting and analytical skills to support Tempo to demonstrate their impact within communities.
Tempo are more interested in your skills and passion than in your career path. If you are an inspiring and driven self-starter and can combine relationship building skills and enthusiasm with strategic thinking and excellent networking skills, we would love to hear from you.
The role is home based and will involve regular in person meetings across London. Travel expenses from home to meetings will be covered so the post holder must be based in London or within easily commutable distance. The role will be subject to satisfactory references and a DBS check.
How to apply:
The application process is CV and Supporting Statement detailing why you would like to work for Tempo Time Credits and how you meet the criteria laid out in the Person Specification within the Job Description. Please visit the Tempo Time Credit website for the full recruitment pack: to receive further details about the role. Please also complete the Equality and Diversity Form on the website. The closing date is 5pm on Thursday 30 May. Interviews will be held w/c 10 June.
As part of Tempo Time Credits commitment to Disability Confident, candidates who consider themselves to be disabled will also be given the opportunity to attend an interview if they meet the essential criteria for the role. By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way - including any reasonable adjustments you may need if you are employed.
Tempo strongly believe in the benefits of having a diverse and inclusive workforce and encourage applications from all sectors of the community.
About the role
Our Surrey Volunteer Recruitment Manager (VRM) works closely with VRMs in Herts and London and our marketing team to promote the MCR programme to organisations and individuals. The purpose is to recruit committed volunteers who will mentor a young person in their school for one hour a week during term time. Based from home, our VRMs work closely with the wider MCR team ensuring a balance of autonomy and support. Travel to meetings, events and the Hertfordshire office are all reimbursed.
Key responsibilities:
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Recruit volunteer mentors to reach monthly targets both through engagement in the community and with organisations
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Source and attend in person and remote events to recruit volunteer mentors
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Clearly communicate the charity's purpose and the benefits to young people and mentors, developing purposeful relationships with prospective mentors and organisations through face to face meetings and presentations
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Work with colleagues to deliver on mentor recruitment plans and share best practice
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Working closely with the VRMs in Herts and London and our marketing team manage effective recruitment campaigns
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Manage systems to evaluate and assess effectiveness of strategy and practice
About you
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Experience of and expertise in relationship-building on an organisational and individual level
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Experience presenting compelling and emotionally engaging information sessions to stakeholder organisations and individuals
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Experience and understanding of the importance of recruiting a diverse range of volunteers
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Can-do, proactive, flexible, solution-focused attitude
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Belief in young people’s potential, modelling motivation, commitment and resilience
You may have experience of mentoring, volunteering or the third sector. You will be a people person, open minded and equally comfortable presenting to large audiences and engaging on a one to one basis.
About us
MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as Hertfordshire, Surrey and, soon, West London. Our passionate team is dedicated to helping Surrey's most vulnerable young people gain in self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances. Our in-school mentoring has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference. You will be joining a friendly and supportive team who love what they do and enjoy working with each other. We model our values and many of us are also mentors ourselves.
Benefits of working for MCR Pathways include: Life Assurance - 4 x salary, 33 days annual leave in first year rising to 38 days from 2nd year of employment, additional day off for your birthday, charity worker discounts.
Supporting children, young people and families who have been, or are preparing to be bereaved can sound daunting. There are often tears, but also a lot of laughter, memory making and the development of emotional resilience with beneficiaries.
Bereavement Practitioners provide the structure that enables our services to operate and to support our amazing team of Volunteers and staff who work directly with our families in different settings.
Owing to demand, we are recruiting a bereavement practitioner to join the team. Our work is across Wales, though this position will really add capacity and support children and families within Carmarthenshire and our work as it evolves within Swansea.
You might be a seasoned health, social care, education, or youth worker looking for a new challenge or have other relevant employment or life experience which is transferable. We offer a full induction and training programme for all staff and volunteers and ongoing CPD to support you in whatever role you have with Sandy Bear.
Sandy Bear exist to support children, young people and families in the lead up to or following a bereavement across Wales.
Scheme Manager
Leicester
£15,927 per annum
Monday to Friday 21 hours over 3 to 5 days - can be flexible on this but minimum is 3 days
Our client has a fantastic opportunity for the right person to join them as Scheme Manager!
John Woolman House is an independent living older person’s scheme for people over 55 years. This is fabulous opportunity for someone who is passionate about supporting older people to live a happy and fulfilling life. This is a rewarding and varied role where every day is challenging but worth it.
Do you have current knowledge of social housing and an understanding of the issues affecting older people? Are you seeking a new challenge where you can create and embed your own footprint to make a positive difference? If yes, we would love to hear from you!
The Role
As a Scheme manager you will provide a housing management service to tenants who live independently within the Scheme, and acting as a coordinator, signposting and liaising with tenants’ families and working in partnership with external agencies to ensure tenant needs are met. You will be responsible for running the scheme as a whole, reporting repairs and completing Health and Safety checks to ensure our client consistently delivers a high service at all times. You will manage voids and lettings, ensuring the scheme is maintained and being responsible for tenant engagement and involvement. You will enjoy the company of the tenants and interact with them daily to ensure you and the team are providing the best possible care that you would want for a family member yourself.
Requirements:
- Substantial experience of supporting vulnerable people
- Knowledge and understanding of the issues affecting older people.
- You will understand the importance of team working, people’s basic human rights and the needs of people from diverse social, cultural and racial backgrounds.
- Basic literacy and numeracy skills
- Basic health and safety knowledge as well as food hygiene issues is beneficial.
- John Woolman House is the main location but there will be a requirement of visiting other schemes in Leicester.
Why work with them?
In addition to generous annual leave, development opportunities and company pension, thry also have many more amazing benefits.
Over to you – click apply and show us why you are suitable!
Please note that they are not currently offering visa sponsorship.
As an Equal Opportunities and Disability Confident Employer, our client welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of their LGBT Allies Programme, they also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under-represented in this area and we particularly welcome suitable applications.
Permanent contract until 31st March - with potential to extend to June
37 hours per week
£26,269.74 per annum / pro rata (plus allowances)
Location - Manchester
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within our youth impact domain in our Manchester Missing Service. This is an impactful, and rewarding role, where you will be part of a supportive team, who supports young people in the care system.
TYPE OF PERSON YOU'RE LOOKING FOR/ WHAT'S EXPECTED OF THEM
We are currently looking for an empathetic practitioners, who can build trusting relationships with young people, to join our dynamic, ambitious team.
A key part of this role will be your ability to:
-To complete Missing from Care Return Interviews with children and young people.
-Assess needs and risk, providing short term support
-Take specific responsibility for direct work with referred children and young people and manage own caseload
-To co-work interventions with colleagues from the multi-disciplinary team and those in other agencies
-To ensure all safeguarding procedures are followed and supervised appropriately
-To work with children and your people to enable them to have a voice and influence in our work.
-To actively work within a non-judgmental, anti-oppressive framework and value cultural diversity.
-To collect data and maintain records to a high professional standard and according to policies and guidance.
-To contribute to reports regularly to partners highlighting key data, trends, gaps and other significant lessons.
-To ensure work is undertaken in line with corporate policies and procedures e.g. safeguarding, administration and record management, data protection, consent and confidentiality.
-To actively participate in supervisions, team meetings and develop/evolve the work of the Service to meet changing needs.
-To actively work within a non-judgmental, anti-oppressive framework and value cultural diversity
-To support team members, providing advice and guidance and share skills/experience
KEY SKILLS AND COMPETENCIES
In order to be successful in this role, you must have:
-Negotiation, facilitation and advocacy skills.
-Ability to communicate with a wide range of children and young people, families, colleagues and partner agencies.
-Assessment and evaluation skills.
-Accurate recording skills.
-IT skills in Microsoft Office .
-Ability to work on own initiative and to reflect on own practice and performance
Benefits - 28 days holiday per year (plus Bank holidays), Family-friendly policies, Cycle to work scheme, Pension- employee contributions of up to 8%, Death in service benefit, Discounted health scheme, Free confidential counselling service
INFO ABOUT THE CHILDREN'S SOCIETY
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.
The closing date for applications is Midnight on 19th of May.
Interviews will be held on the week commencing 20th of May
If you would like more information, or to talk through the role, please contact [email protected]
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to make a real difference to patients with life-limiting illnesses and their families in Weston-super-Mare and North Somerset? Are you keen to bring your fantastic relationship building skills to life, connecting with people from our local community and inspiring them to help Weston Hospicecare? Are you ready to start a fulfilling career in Community Fundraising for an award-winning local charity?
We would love to hear from you.
Weston Hospicecare is looking for a motivated Community Fundraiser to join our friendly team and help deliver our expanding Community Fundraising programme.
As Community Fundraiser, you will encourage and support fundraising activity in the local community which is carried out by volunteers, individuals, organisations, and associations.
Your fantastic organisation skills will be used to deliver fun and engaging fundraising events and alongside, you will build relationships and encourage people to fundraise and take part in events for Weston Hospicecare, to both raise awareness of the incredible work of the Hospice and raise vital funds.
Previous fundraising experience is not essential. You will be fully supported to develop your skills within an experienced Community Fundraising team and will have the opportunity to make a big impact on our programmes.
Your enthusiasm, initiative, and energy will make you an engaging member of the team, seeking out opportunities and building important relationships within our local community. You will use your excellent communication skills to inspire people from all walks of life as you forge new relationships and develop existing ones.
Weston Hospicecare provides care to patients and families across North Somerset including Weston-super-Mare, Burnham on Sea, Clevedon and surrounding areas. You will be confident to travel across all three areas with an initial focus on activity in Clevedon and Weston-super-Mare and be happy to work in different locations as required.
To be successful in this role, we’re looking for someone with:
· A commitment to the work of Weston Hospicecare
· The ability to engage and inspire people from diverse backgrounds.
· Strong teamwork.
· A valid driving licence and own transport, or be able to provide alternative, suitable method of travel within our catchment area.
In return, we offer:
· 6 weeks holiday (increases with service)
· Contributory pension/NHS transferable
· Healthcare discount scheme
· Employee Assistance programme
· Subsidised bus travel with First Bus Commuter Travel Club
· Free parking (on site or nearby)
· Opportunity to develop your skills within an experienced fundraising team.
For full vacancy details and details of the benefits we offer, please visit our website at: Careers – Weston Hospicecare.
The closing date is 31 May however CV’s will be shortlisted as they arrive, and should we find a suitable candidate the job will close early.
We value and encourage applications from all sections of the community.
The client requests no contact from agencies or media sales.
This post is an exciting opportunity to work with Nottingham City’s PCN 8 (Clifton and Meadows).. Using the Macmillan Electronic Holistic Needs Assessment to support Cancer Care Reviews will ensure patients have access to the right support for all their non-clinical needs. The post will also work on the preventative agenda, supporting uptake of cancer screening across the PCNs and supporting the practices within the PCNs to deliver their improvement plan around early diagnosis of cancer. (in line with NHS England and NHS Improvement - QOF Quality Improvement domain 20/21 – Early diagnosis of cancer).
You will work in partnership with GP surgeries to give non-medical support that maximises patients’ wellbeing through their Cancer journey. The primary role is to do Cancer Care Reviews, with access to each surgery’s IT systems to track patient lists, document, and communicate with practice staff. This role will involve liaising with services from within the NHS structure as well as external services, so you will need to be skilled in navigating intricate processes and organisational structures from both the inside and the outside. You will also help with improving screening uptake and community engagement, building relationships with local services and groups to further enhance the support.
The client requests no contact from agencies or media sales.
Data and Insight Manager
We are looking for a Data and Insight Manager to investigate, analyse, synthesise and summarise qualitative and quantitative information for the organisation.
Position: Data and Insight Manager
Location: Hybrid/Reading
Hours: Full-time 35 hours per week (part-time working over 28 hours per week considered)
Salary: £53,939
Contract: Permanent
Benefits: 28 days’ annual holiday (rising to 33) plus bank holidays, Gym contribution membership (on completion of probation), Defined Benefit pension scheme
Closing date: 3rd June 2024 at midday
About the Role
The Insight Manager is responsible for transforming a wide range of data and information into insights and learning. This insight is used internally to continuously improve casework and is shared externally, with a variety of stakeholders.
You will use your knowledge to explain not just what the data tells us, but to present hypotheses about why it is what it is and what may happen next. Your role will include providing oral briefings to colleagues, but most of your work requires written communication.
You will ensure that the organisation is able to respond quickly to requests for information about the impact of its work, using your understanding of the Higher Education (HE) sector.
The role requires a highly collaborative approach, as it maintains a continuous link between casework, outreach and insight, public policy, senior leadership, and communications functions.
About You
As the Data and Insight Manager, you will excel in providing clear summaries of complex information, making appropriate use of different formats and images to communicate insights clearly, and working with communications colleagues to adapt and tailor this to different audiences.
You will have:
- Knowledge of the HE sector and of the political environment as it relates to tertiary education in the UK.
- Experience of using data to identify trends, themes, patterns and exceptions. Experience of explaining complex information simply, in writing.
- Experience of using Dynamics and Excel at an advanced level
About the Organisation
The organisation’s vision is that students are always treated fairly. It resolves complaints from students, shares learning from complaints to help improve policies and practices, and works with other organisations in the higher education sector and beyond.
The application system used for recruitment aims to overcome unconscious bias in recruiting. Instead of using your CV alone, we'll be asking you to answer questions to test skills needed for the role. The responses are then anonymised, and reviewed in a random order by members of the team.
You may also have experience in roles such as Data, Insights, Impact, Engagement, Data Manager, Insights Manager, Impact Manager, Engagement Manager, Impact and Engagement Manager, Data Analyst & Insights, Impact and Insights Officer, Research & Insight Officer, Monitoring & Insights Analyst
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Company Description
Hope for Justice exists to bring an end to modern slavery by preventing exploitation, rescuing victims, restoring lives and reforming society. Around the world, we are growing a movement of abolitionists who believe freedom is worth the fight. Our team works from more than 30 locations across five continents. If you’re looking to make a difference, this is the place for the you.
Hope for Justice is committed to the principles of equity, diversity and inclusion. We are a global organisation with staff from a wide variety of backgrounds, and ensure through our recruitment processes that we continue to welcome candidates from all walks of life. If you feel that your skills and experience fit one of our advertised roles, and you share our values and mission to end slavery, then we strongly encourage your application regardless of your background.
Position
Hope for Justice is seeking an experienced and enthusiastic professional to join our UK Advocacy Team as an Independent Modern Slavery Advocate (IMSA), who is able to work directly with survivors, offering legal advocacy and specialist support and advice.
As an Independent Modern Slavery Advocate (IMSA), you will provide advocacy and victim services to survivors of modern slavery in the UK - managing a caseload, conducting assessments and developing pathways for survivors.
Key Result Areas:
- Progressing caseload from initial assessment to closure, addressing identified needs
- Building and maintaining partnerships with other organisations (including state and NGO) to create opportunities for survivors of modern slavery
- Supporting the Reforming Society agenda – providing evidence base for reform; providing advice and training, where necessary, to agencies in the community to improve responses to victims of modern slavery thus creating lasting structural change
This is a UK-based role within our UK Advocacy Team.
For full details of this role please download the attached role profile.
Requirements
- Strategic and operational knowledge of modern slavery and broader Human Rights legislation
- Understanding of the legal rights and obligations of victims of modern slavery – including an understanding of immigration, housing, community care, welfare benefits, public law, civil law (including access to compensation), debts and victim rights in the criminal justice process
- Advocacy, research and drafting skills
- Experience of leading interviews using a trauma informed approach
- Educated to Degree level
- Previous work with vulnerable adults, ideally with a legal or social work background
- Enhanced DBS check
Other information
Benefits of working at Hope for Justice
Hope for Justice are committed to supporting our staff’s wellbeing and offers competitive salaries and a range of additional benefits to our staff.
Hope for Justice is a Living Wage employer, accredited by the Living Wage Foundation.
As part of Hope for Justice, you will benefit from an excellent package including:
· 28 days annual leave plus bank holidays
· 1 day Marriage Leave
· Enhanced employer pension contributions
· Company sick pay
· Enhanced maternity and paternity pay
· Access to our Employee Rewards Platform, providing discounts and offers for well-known retailers
· Free, confidential Employee Assistance Programme for staff and their family
· Professional development opportunities
· Professional memberships paid
· Flexible and hybrid working
Role Details
Job type: Full Time (37.5 hours per week)
Salary: Up to £27,560, dependent on experience
Closing date: 6th June 2024
Applications will be reviewed and interviews held on a rolling basis. The advert may be removed prior to the closing date if the position is filled. If you are interested in this role please ensure to submit your application as soon as possible.
Location: Flexible (UK-based, Hybrid / Remote role - Occasional travel to the Manchester head office will be required)
All offers of employment will be subject to satisfactory references and appropriate screening checks, which include criminal records checks, in line with our Global background checks policy. Hope for Justice participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme, as part of the referencing process we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
We would like to inform you that due to the high number of applicants we receive, we regret that we are not able to respond individually to all applicants. Rest assured that all applications are carefully reviewed, however only shortlisted candidates will be contacted for further steps in the selection process. Thank you for your understanding.
Our family support workers will work as an integral part of our team supporting children, young people and families as they prepare for, or following a bereavement.
The work involves directly supporting beneficiaires through their journey's of loss and grief, as well as ensuring they are signposted and have access to support which impacts on ther ability to improve emtional well-being. It's not as sad as it might seem. We also spend a lot of time building positive memories and there can be a lot of laughter too.
Full training and on-going support will be offered to the right candidate where the right attitude and aptitude is as important as youe experience and qualifications. Whether a role to work around other commitments, or a step into a career within the bereavement sector, working within a charity; or to develop skills for work within Health and social care, our family suport workers will certainly enjoy a breadth of work to keep them engaged and with plenty of scope for development.
Sandy Bear exist to support children, young people and families in the lead up to or following a bereavement across Wales.
We are seeking a well organised individual to support with the management and development of our foundations, grants and trusts work.
As we enter our seventh year as a charity and our work established within West Wales, we are now getting set to fulfil our mission that all children, wherever they reside in Wales, should be able to access the right support, at the right time.
Our new Foundations, grants and trusts officer will Work closely with the fundraising Officer and wider team and be able to guide and navigate their way through the various ways we need to engage with, apply to and subsequently report back to trusts and foundations; large and small.
The role is offered full or part-time and with the flexibility of office based in Pembrokeshire or working remotely from anywhere within Wales. The role will support our work across Wales and will have regular travel around the country and to meetings in our Pembrokeshire Centre.
Sandy Bear exist to support children, young people and families in the lead up to or following a bereavement across Wales.