London Lead: Volunteer, Events and Community Development

About the role

This role will lead on the strategic development of the London community repair network. Building on the 40+ groups and volunteers that have grown over the last 13 years, you will help to develop and strengthen the network.

This will include understanding and addressing challenges faced by the groups, developing a monitoring and evaluation framework and strategically addressing barriers to engagement so that anyone who wishes to can benefit from community repair in London. 

Working with the London network, you will help to increase the number of community repair events on offer to Londoners, strengthen the volunteer community, and get more people involved in community repair.

You will work with the volunteers in the network and with external partners that can help new audiences to get involved. You will deliver events and opportunities commissioned by local authorities, developing the offer and increasing income from paid activity. 

Job Description

Management of the London network

• Develop and deliver a strategy for strengthening and growing the London community repair network over the next 3 years

• Develop and deliver an insights, monitoring and evaluation framework to identify needs within the London network and barriers to diverse groups volunteering and participating in repair events. You will have support from an expert consultant for this. 

• Develop and deliver a recruitment, training and skillshare program to address the needs identified, with freelance support.

• Develop and deliver a strategy for supporting new community repair groups to start up in new parts of London, working with local authority and community group partners.

• Scope revenue streams to support this work on an ongoing basis, and develop a business plan for income generation to support this work 

• Assume budgetary responsibility for all London network activities.

Relationship management

• Build and maintain a relationship with community repair event hosts and other members of the network

• Support existing and new London Restart Party hosts to use our online tools, collect and share data about impact, access equipment and recruit volunteers 

• Regularly improve and streamline existing volunteer recruitment and onboarding journeys

• Develop new approaches, and build relationships with new partners to engage with a wider London community including young people and people from diverse backgrounds. 

• Respond to enquiries from and about the London network

Events and resources management

• Work with partners and volunteer coordinators to plan and deliver volunteer welcome sessions 

• Lead on the development, organisation and hosting of a calendar of repair events funded by local authority and corporate partners.

• Attend events across London to connect new audiences with the London repair network

• Host social events for the London network, including an annual gathering 

• Update and improve Restart resources used by repair groups

Communications

• Content production for the web, social media, email, and print, including drafting copy, sourcing and editing images at London based events as needed 

• Respond to press and comms requests where requested (for example, providing quotations or facilitating visits from journalists to Restart Parties). This does not necessitate acting as a ‘live’ press spokesperson unless you are comfortable with this.

• Support related projects and perform other ad hoc tasks related to the role 

Person Specification

• Demonstrable experience of strategy development, including gathering and incorporating input from stakeholders

• Strong project management skills, with a track record of delivering projects on time and within budget, and a creative approach to problem solving

• Proven excellent time and task management, with experience of juggling multiple projects - you’re highly organised, enjoy implementing processes and systems to maximise efficiency and are target driven 

• Experience in monitoring and evaluation of projects to demonstrate impact

• Track record of facilitating successful volunteer-based projects - including experience of successful volunteer recruitment and engagement in community initiatives

• Proven experience of building and maintaining relationships with a range of stakeholders, including tailoring the approach to the needs of the audience

• Demonstrable excellent in-person communication skills - and the ability to interact with and manage members of the public, volunteers and other stakeholders in a variety of practical scenarios.

• Excellent written communication skills, including writing for reports, emails and social media 

• Proven experience of initiating, facilitating and delivering a range of events and activities

• Ability to work well both independently and as a team member, responding well to feedback

• Commitment to The Restart Project’s mission and an interest in sustainability or technology

• A commitment and ability to foster open and accessible ways of working, ensuring that anyone that wishes to can get involved in the London community repair network.