Community Engagement Officer (Home Working)

The Ripple Pond is a charity that supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans. Many of these individuals and family members are hard to reach and often isolated.

Your role will be to ensure that more and more of the military community, professionals and other interested parties know who we are and how to access our support.

You will also help to organise our exciting programme of online talks and activities for our Members (service-users) to help ensure they are well-informed, involved and feel part of a supportive community. Making sure that Members are always involved in generating ideas and production.

We are looking for someone who is dynamic and determined, but you also need to be invested in our mission as a charity and care about people.

This role is about;

•            working with a wide range of groups and individuals to help raise awareness of the charity and to create opportunities to identify new Members (service users);

•            being responsible for networking, identifying, and establishing partnerships with key individuals and organisations and nurturing existing relationships;

•            developing and rolling out strategies to engage with hard-to-reach and isolated military carers and families;

•            coordinating a range of activities (mainly online) to deliver information to Members, potential Members, referrers, and other stakeholders. These will include online talks from staff, Members and other “subject matter experts”; and

•            helping to ensure the charity continues to understand the developing needs of its Members.

Although the role is home-based, you will not be working in isolation; you will be supported by the managers and workforce.

All our staff are home-based, and we maintain a strong caring culture of teamwork, mutual support and promoting wellbeing at work.

You may be exposed to traumatic narratives from our Membership, for many this is a reality in their lives. We do provide an extensive framework of clinical and managerial support but you do need to be an emotionally and psychologically resilient individual.

The selection process:

•            Applications close: Sunday 19th May 2024

•            Long-listing:

•            Selection Task sent to Long-Listed candidates: Wednesday 22nd May

•            Deadline for return of Selection Task: Sunday 29th May

•            Short-Listing

•            Online Interviews (via MS Teams): Friday 7th June

As you can see above, if you are shortlisted, you will be sent a selection task.

This task will involve you preparing a plan to engage with a hard-to-reach sector of the UK Military Communities. The identity of this community will be provided with the tasking briefing.

The Intention of engaging with this community will be to:

•            Raise awareness of The Ripple Pond and its services with this community.

•            Increase our understanding of this community’s needs.

•            Increase the charity's Membership (service users) from this community.

We wish you luck in your application