Job title: Regional Outreach Officer

Region: South East Midlands

Directorate: Operations

Contract: 9 month FTC, 14 hours per week

Salary: FTE £25,469 per annum pro rata

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

• A desire to provide a great customer service and support

• Enjoy and thrive working in teams and with others

• Passionate about supporting the Armed Forces community and honouring their contribution

• Come to work each day to be the best you can and to learn and develop

• An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role

The Royal British Legion’s Outreach Service supports vulnerable clients and their families, who are dealing with multiple complex needs, to find practical and sustainable ways to make positive changes, achieve their potential and lead fulfilling lives.

You will have a passion for engaging and supporting clients who may be struggling with offending behaviour, homelessness, domestic violence, substance use or mental health issues. Providing much needed advice, advocacy and on-going support, you will have knowledge and experience of statutory and non-statutory service provision. 

We are seeking to recruit an individual who has a creative, flexible and reliable approach to their work, someone who can work autonomously as well as being a strong team player.  You must have excellent communication and administration skills and be able to manage a diverse and challenging workload.

In addition, you will have the ability to work using your own initiative, combined with experience of dealing effectively with complex situations. You will have experience of managing a caseload and of prioritising tasks on a daily basis. The ideal candidate will have excellent interpersonal skills and be able to foster and maintain strong relationships to ensure effective work with the people we support, colleagues and other stakeholders.

The post is home-based and requires significant travel across the Legion’s South East Midlands Region, with a caseload prominence in Oxfordshire, Berkshire, Buckinghamshire, Hertfordshire, Northamptonshire and Bedfordshire. This role includes travelling and use of your own car is essential. Travel costs are covered.

How to Apply

By clicking ‘Apply Online’

Closing date for this role is: Sunday 3rd November 2019

Interviews will be held: Week commencing 11th November in the Aylesbury Office 19-21 High Street, Aylesbury, Bucks, HP20 1SH

Job title: Public Affairs and Campaigns Officer
Region: London
Directorate: Director General
Contract: Permanent, Full Time – 35 hours per week
Salary: £33,920.38 per annum
(£25468.38 plus £4,452 London Weighting plus £4,000 Market Supplement)

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours
Does the following describe you?

- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role
The Legion is seeking a talented, committed and enthusiastic Public Affairs and Campaigns professional to join its highly effective Public Affairs and Public Policy team. You will help shape and carry out the Legion’s public affairs and campaigning activities at the national level, monitoring parliamentary developments and identifying opportunities to influence in order to secure positive policy change for the Armed Forces community. In collaboration with colleagues, you will also organise the Legion’s political engagement events and aid in the development and maintenance of the team’s network of campaign supporters.
You will be able to demonstrate a good understanding of Westminster politics and processes and be familiar with both traditional and digital campaigning techniques. You will be a strong team player, highly organised, and have previous experience of delivering high quality events and campaign support. You will additionally have excellent communication and IT skills and possess impeccable attention to detail.

Please note this role is based at our Head Office, which is located at 199 Borough High Street, London, SE1 1AA

How to Apply
Please apply by clicking 'Apply Online'

Closing date for this role is Monday 28th October 2019

Interviews will be held in London on Thursday 7th November 2019.

Job title: Area Administrator – South East
Region: Brighton
Directorate: Operations
Contract: Permanent, Full Time - 35 hours per week
Salary:  £20,163 per annum

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours
Does the following describe you?

- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others
If so then we would like to hear from you ….

The Role
The Royal British Legion remains proud to be there for the millions of Servicemen and women who have put their lives on the line in the service of our country. Our strategy for the future will help us support more of our beneficiaries - the Armed Forces community - throughout their lives, where, when and how they need it most.  We'll provide direct help to them and their dependants, fight for their rights and remember the sacrifices they've made.

Now it's your chance to play a part in making a difference to the lives of those who served their country.  Assisting the Area Manager, you will need to have excellent IT skills and be confident in dealing with a wide range of people.

Based in Brighton you will be responsible for the effective operation of the area office and for co-ordinating the knowledge database in support of the members of the team. You'll support the Area Manager in everything from arranging meetings and co-ordinating diaries to undertaking research and writing reports.

How to Apply
Please apply by clicking 'Apply Online'

Closing date for this role is 28th October 2019

Interviews will take place in Brighton during the week commencing 4 November 2019.

Job title: Risk and Insurance Advisor
Region: London HQ
Directorate: Legal
Contract: Permanent, Full-Time - 35 hours per week
Salary: £35,052 per annum (£30,600 plus £4,452 London Weighting)

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours
Does the following describe you?
- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others
If so then we would like you hear from you….

The Role
We are looking for a Risk & Insurance Advisor to manage the process for collating and gathering risk management and insurance data. The role is key to ensuring the trustees and directors are kept fully informed of the Legion’s risk and insurance exposures. 

The post holder will work with Directors, managers and staff at all levels to help them identify and report on the key risks faced by the Legion and to enhance their understanding and assessment of how to manage risks.  The Risk & Insurance Advisor reports into the Head of Risk & Insurance, within the Legal Department.

The post holder will coordinate each annual insurance renewal, ensuring that the information is sent to the Legion’s Broker within the agreed time frame. 

You should have (or be working towards) an appropriate CII/IRM qualification in Insurance or Risk.  You will have demonstrable experience in either a Risk or Insurance role (ideally both), including coordinating a complex annual renewal. You should also be able to show an understanding of the importance of effective risk management in the Not-for-Profit sector.

How to Apply
Please apply by clicking 'Apply Online'

The closing date is Sunday 27th October 2019

Job title: Learning and Resourcing Administrator
Region: London HQ
Directorate: HR and L&OD
Contract: Permanent, Full Time - 35 hours per week
Salary: £24,615 (£20,163 per annum plus £4,452 London Weighting)

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours
Does the following describe you?

- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role
The Learning and Resourcing Administrator is an exciting and busy role, with the capability to play an integral part in supporting our Learning and Organisational Development and Resourcing teams. The successful applicant will provide effective and efficient administrative support. This will enable two key business areas in achieving our strategic goals in recruiting and developing our people.

Reporting to the Learning and Development Manager and Resourcing Manager, you will work closely with the wider HR directorate to ensure the highest level of professional administrative support is provided for learning and recruitment materials, data requirements and scheduling. The ability to work efficiently, think flexibly and creatively, and contribute new ideas and approaches, as well as being highly service driven, are all essential qualities for this role.

This is an excellent opportunity to work cross-functionally, growing and learning within the dynamic and rapidly developing L&OD and HR fields at the Legion. We’re therefore looking for candidates to join us on this journey who are enthusiastic, creative and have demonstrable experience of providing administrative support and an understanding of HR, L&OD or recruitment processes.

How to Apply
Please apply clicking ‘Apply Online’

Closing date for this role is Sunday 27th October 2019

Job title: Senior Infrastructure Engineer
Region: London
Directorate: Information Management & Technology (IM&T)
Contract: Permanent, Full Time – 35 hours per week
Salary: £47,452.00 (£41,000 + £4,452 London Weighting, plus £2,000 market supplement)

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?
- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others
If so then we would like you hear from you….

The Role

The IM&T Directorate is going through an exciting period of change in our role as a critical enabling support service to deliver the Legion’s vision for 2021.
We are seeking a talented IT Infrastructure Engineer to join our IT Team to deliver Operational Excellence through managing, supporting and administering the organisation’s underpinning IT infrastructure technologies and Operational Services, ensuring we operate within a secure environment and deliver Operational Excellence.

The successful candidate will have a strong knowledge of the Microsoft environment and proven experience of work in an Enterprise IT Infrastructure support role with strong technical expertise supporting leading edge tactical and strategic IT services.  You will need to be proactive and identify business technology.

How to Apply
Please apply by clicking ‘Apply Online’

Closing date for this role is Thursday 24th October 2019

Job title: SQL Database Administrator
Region: London
Directorate: Information Management & Technology (IM&T)
Contract: Permanent, Full Time - 35 hours per week
Salary: £47,452.00 per annum (£41,000 plus £4452 London Weighting, plus £2,000 market supplement)

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?
- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others
If so then we would like you hear from you….

The Role

The IM&T Directorate is going through an exciting period of change in our role as a critical enabling support service to deliver the Legion’s vision for 2021.
We are seeking a talented SQL Database Administrator to join our Operations Team to deliver Operational Excellence through managing, supporting and administering the organisation’s underpinning Database technologies and Operational applications Services, ensuring we operate within a secure environment and deliver Operational Excellence.

The successful candidate will have a strong knowledge of the Microsoft environment and proven experience of work in an IT Database/applications support role with a strong emphasis on administering databases supporting leading edge tactical business applications.  You will need to be proactive and identify business technology.

How to Apply
Please apply by clicking ‘Apply Online’

Closing date for this role is Wednesday 23rd October 2019

Job title: Retail Assistant Merchandiser
Region: London
Directorate: Fundraising
Contract: 12 Months Fixed Term Contract, Full Time – 35 hours per week
Salary: £25,676 per annum (£21,224 per annum plus £4,452 London Weighting)

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours
Does the following describe you?

- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role

A new opportunity has arisen for a Retail Assistant Merchandiser based at our London Head Office.

This new role will support the Retail Merchandiser in ensuring that products are in the right place at the right time and in the correct quantities. Providing administrative support to the Retail Merchandiser including analysis, planning and reporting.

You will need experience in a Retail Merchandising role within a multi-channel sales environment.

How to Apply
Please apply by clicking 'Apply Online'

Closing date for this role is Tuesday 22nd October 2019

Job title: Area Administrator – Greater Manchester & Lancashire
Region: Greater Manchester & Lancashire
Directorate: Regional Operations
Contract: 6 Months Fixed-Term, Part-Time (14 hours per week, Thursday and Friday),
Salary: FTE £20,163 per annum pro rata

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours
Does the following describe you?

- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role

We are looking for an experienced administrator who can confidently manage the demands of a busy office. This role involves a variety of different tasks, including contractor monitoring, finance management and volunteer administration in addition to day to day support for the staff team.  Strong organisational skills and prioritising skills are therefore essential. The role also involves liaising with partner organisations using the office and mentoring of our Administrative Apprentice. This Area Administrator post is part of a job share and requires a friendly, team-minded and efficient individual who can fit into our team, which covers both Greater Manchester and Lancashire.

Please note this role is based at our Greater Manchester & Lancashire Area Office, which is located in Manchester City Centre (59 Cross Street, M2 4JW)

How to Apply
Please apply by clicking 'Apply Online'

Closing date for this role is Sunday 20th October 2019

Interviews will be held on the 28th October 2019 in Manchester

Job title: Regional Outreach Officer - South
Region: Home Based in Devon or Cornwall
Directorate: Regional Operations
Contract: 6 Months Fixed Term Contract, Full Time – 35 hours per week
Salary: £25,469.00 per annum pro rata

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours
Does the following describe you?

- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role

The Royal British Legion’s Outreach Service supports vulnerable beneficiaries and their families to find practical and sustainable ways to make positive changes, achieve their potential and lead fulfilling lives.

You will have a passion for engaging and supporting beneficiaries who may be struggling with offending behaviour, homelessness, domestic violence, substance use or mental health issues. Providing much needed advice, advocacy and on-going support, you will have knowledge and experience of statutory and non-statutory service provision.

We are seeking to recruit an individual who has a creative, flexible and reliable approach to their work, someone who can work autonomously as well as being a strong team player. You must have excellent communication and administration skills and be able to manage a diverse and changing workload.

In addition you will have the ability to work using your own initiative, combined with experience of dealing effectively with complex situations. You will have experience of managing a caseload and prioritising tasks on a daily basis. The ideal candidate will have excellent interpersonal skills, and be able to foster and maintain strong relationships to ensure effective work with the people we support, colleagues and other stakeholders.

The post is home-based and requires significant travel across the Legion’s Midlands Region, with a prominence in Devon and Cornwall. This role includes travelling, a company car/car allowance will be provided.

How to Apply
Please apply by clicking ‘Apply Online’

Closing date for this role is: Monday 21st October

Interviews: Week commencing 28th October  in Plymouth

Job title: Legacy Officer
Region: London
Directorate: Fundraising
Contract: Permanent, Full Time 35 hours per week
Salary: £37,436 per annum (£32,984 plus £4,452 London Weighting)

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours
Does the following describe you?

- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role

The Legion is seeking to recruit a Legacy Officer to work within the Fundraising Directorate. The Legacy Officer role will be responsible for a caseload that includes pecuniary, residuary and reversionary legacies requiring the efficient and pro-active management of legacy cases in which The Royal British Legion receives a legacy or bequest, ensuring that the charity receives its full and correct entitlements and that the organisation reputation is protected. 

You should demonstrate solid experience of legacy administration and an understanding of probate law. You must be well organised, highly numerate with an excellent eye for detail. Excellent written and verbal communication is essential. Substantial experience and use of a database are essential; knowledge of FirstClass 4 would be highly desirable but is not a requirement.

Please note this role is based at our Haig House which is located at 199 Borough High Street London SE1 1AA.

How to Apply
Please apply by clicking 'Apply Online'

Closing date for this role is Sunday 20th October 2019

Job title: Volunteer Support Administrator
Region: London HQ
Directorate: HR&OD
Contract: Part time 17.5 Hours per week
Fixed Term Contract until 6th August 2021
Salary: FTE £22,252 per annum pro rata (£17,800 per annum plus £4,452 London weighting)

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?
- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others
If so then we would like to hear from you ….

The Role

- The Royal British Legion is looking for an experienced Volunteer Support Administrator to join our central Volunteer Support Unit. You will assist in the work of the volunteer development team to support the Legion’s work on behalf of all those serving in the British Armed Forces, veterans, and their families.
- This role is a job share role where you will coordinate with another part time Administrator, creating a full-time admin support.
- Working as part of a busy team, you should have proven experience of working with volunteers, providing a first point of contact for enquiries from staff, members, volunteers and the wider public, updating databases and IT systems, and administering a filing system. 
- With demonstrable knowledge of volunteer good practice and experience in providing advice and guidance to managers of volunteers.
- The position calls for strong influencing and communication skills as well as effectiveness in planning and organising, teamwork and relationship building. You will be able to demonstrate the ability to engage with various stakeholders and display a positive approach to problem solving.
- If this sounds like you and you would value a rewarding and high-profile career with the nation’s largest Armed Forces charity, please submit an online application via the link below.

Working Pattern for each month (7 Hours per day):
- Week 1: 14 Hours worked on Thursday and Friday
- Week 2: 21 Hours worked on Wednesday, Thursday and Friday
- Week 3: 14 Hours worked on Thursday and Friday
- Week 4: 21 Hours worked on Wednesday, Thursday and Friday

Please note that this is a Fixed Term Contract until 6th August 2021

How to Apply
Please apply by clicking 'Apply Online'

The closing date for applications is Thursday 17th October 2019

Job title: Sales Account Officer
Region: London
Directorate: Marketing and Remembrance
Contract: Permanent, Full Time 35 hours per week
Salary:  £25,008 per annum (£20,556 plus £4,452 London Weighting)

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours
Does the following describe you?

- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others

If so then we would like you hear from you ….

The Role

This exciting role is based within our Commemorative Events team and provides direct support to organising our overseas tours for veterans. As Key Account Officer, you will regularly meet with our logistic partners, building relationships and coming up with innovative ways of working to fit in with our exciting future plans. Relationship building is key to the success of this role, and some travel (UK and International) may be required.

This role would suit someone who has excellent customer service experience, with a positive mindset and willingness to throw themselves into high profile team projects.

How to Apply
Please apply by clicking ‘Apply Online’

Closing date for this role is Wednesday 16th October 2019

Job title: MKC (Military Kids Club) Heroes Coordinator
Region: Devon & Cornwall
Directorate: Operations
Contract: Permanent, Full Time 35 hours per week
Salary: £25,469 per annum

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?
- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others
If so then we would like you hear from you….

The Role

This is a unique and exciting opportunity to coordinate and assist the development of a national project supporting the children of the people we support. Military Kids Club Heroes (MKC) Heroes is a national support group for the children of Service and former Service men and women and a network of after-school clubs. MKC Heroes brings together members of Armed Forces families aged between 3 and 18 years old from all over the country and further afield. Members are ambassadors and young advocates for Armed Forces families across the United Kingdom and most importantly they are friends who are there for each other, especially in times of need. MKC Heroes currently has in the region of 8,000 members and around 150 schools signed up across the country, undertaking peer to peer support, choirs, clubs, student voice initiatives and representation at remembrance events alongside our wider Legion Membership.

An excellent communicator, with experience of, or working within the Armed Forces community with families, you will be able to establish, develop and maintain good relationships with a wide variety of stakeholders and volunteers. You will support the administration and smooth running of the service during a period of change and development for MKC Heroes, offering project coordination, partnership working, alongside experience of co-design and development. An understanding of the UK Education system is also key. Reporting to the Area Manager for Devon & Cornwall, this role has a national remit.

If you are excited by the opportunity to be part of a small team working to help develop, support and grow this national network, support the Armed Forces community and generate opportunities for peer to peer and intergenerational dialogue that can help people build connections and combat social isolation then this is the role for you.

This role is flexibly based from our Plymouth Office, PL1 1LB, with the opportunity to work from home. There is a requirement to travel regionally and occasionally, nationally. A full driving licence and access to a vehicle is required.

How to Apply
Please apply by clicking ‘Apply Online’

Closing date for this role is Tuesday 15th October 2019