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Royal British Legion
London (On-site)
£42,090 to £46,272 per annum, inclusive of London Supplement
Permanent
Job description
About The Role
This is a role for a strategic marketer who loves joining the dots. As Marketing Planning Manager at Royal British Legion, you’ll sit at the centre of how we understand our audiences and how we connect with them. You might come from an in-house, agency or content planning background within marketing, creative or not-for-profit, what matters most is your ability to turn insight, market intelligence and organisational priorities into compelling, audience-first campaigns. If you’re used to working at pace, juggling multiple briefs and balancing strategic thinking with creative delivery, this role will feel like a natural next step.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll lead the thinking behind how we plan and shape our audience-facing communications, from defining journeys and identifying the right channels, to elevating powerful “hero” stories that show our impact in a way that truly resonates. Working closely with insight specialists, digital teams and colleagues across the organisation, you’ll bring together analysis and creativity to design high-profile content and campaigns that support key strategic objectives. It’s collaborative, fast-moving work that mirrors agency life, but with the opportunity to see your ideas make a tangible difference.
Alongside this, you’ll play a key role in shaping our annual marketing planning process, supporting the Head of Marketing and helping to evolve how we plan, prioritise and deliver across the organisation. You’ll manage and develop a small team, build strong cross-departmental relationships and influence at all levels. If you’re looking for a role that combines strategic depth, creative freedom and real purpose without losing the pace and challenge of an agency environment this is a genuinely exciting opportunity.
You will be contracted to our London Haig House Hub with a minimum expectation of two days per week - Tuesday and Wednesday - working in person at the Hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
This is a role for a strategic marketer who loves joining the dots. As Marketing Planning Manager at Royal British Legion, you’ll sit at the centre of how we understand our audiences and how we connect with them. You might come from an in-house, agency or content planning background within marketing, creative or not-for-profit, what matters most is your ability to turn insight, market intelligence and organisational priorities into compelling, audience-first campaigns. If you’re used to working at pace, juggling multiple briefs and balancing strategic thinking with creative delivery, this role will feel like a natural next step.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll lead the thinking behind how we plan and shape our audience-facing communications, from defining journeys and identifying the right channels, to elevating powerful “hero” stories that show our impact in a way that truly resonates. Working closely with insight specialists, digital teams and colleagues across the organisation, you’ll bring together analysis and creativity to design high-profile content and campaigns that support key strategic objectives. It’s collaborative, fast-moving work that mirrors agency life, but with the opportunity to see your ideas make a tangible difference.
Alongside this, you’ll play a key role in shaping our annual marketing planning process, supporting the Head of Marketing and helping to evolve how we plan, prioritise and deliver across the organisation. You’ll manage and develop a small team, build strong cross-departmental relationships and influence at all levels. If you’re looking for a role that combines strategic depth, creative freedom and real purpose without losing the pace and challenge of an agency environment this is a genuinely exciting opportunity.
You will be contracted to our London Haig House Hub with a minimum expectation of two days per week - Tuesday and Wednesday - working in person at the Hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Posted on: 07 January 2026
Closing date: 22 January 2026 at 00:00
Job ref: 0837
Tags: Marketing
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Royal British Legion
City of London, London (On-site)
£58,818 to £64,452 per annum (inclusive of London and Market Supplements if applicable)
Permanent
Job description
We have an exciting new opportunity for an Information Security Manager to join our fantastic Service Delivery team at RBL.
This important and newly created role will see you take responsibility for developing, implementing, and maintaining security policies, procedures, and controls to protect the RBL data and systems and will lead on activities that assess, report and mitigate risk. You will play a pivotal role in the management and containment of security incidents, ensuring continuous improvement with RBLs security while raising awareness for staff, volunteer and member communities.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Head of Technology Operations and Security, key responsibilities will include:
- Lead on activities that assess, report and mitigate risk, with the focus being to protect the confidentiality, integrity, and availability of RBL’s information assets
- Take responsibility for RBLs information and data protection policies, practices and settings
- Lead on the design and implementation of robust processes for reviewing & addressing the data security posture of third-party suppliers
- Develop RBL’s policies and procedures in accordance with industry regulations and standards such as NIST, PCI-DSS, and ISO27001
- Implement and oversee security awareness training initiatives to ensure adherence to the organisation’s security protocols
You will be an expert in your field with significant experience in security and compliance management, comfortable with the management and complexity of information security. As a new role, you will be adaptable to change and happy to lead the direction of the post with strong communication skills and the ability to explain technical solutions to a non technical audience.
You will be contracted to our London Haig House Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
This important and newly created role will see you take responsibility for developing, implementing, and maintaining security policies, procedures, and controls to protect the RBL data and systems and will lead on activities that assess, report and mitigate risk. You will play a pivotal role in the management and containment of security incidents, ensuring continuous improvement with RBLs security while raising awareness for staff, volunteer and member communities.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Head of Technology Operations and Security, key responsibilities will include:
- Lead on activities that assess, report and mitigate risk, with the focus being to protect the confidentiality, integrity, and availability of RBL’s information assets
- Take responsibility for RBLs information and data protection policies, practices and settings
- Lead on the design and implementation of robust processes for reviewing & addressing the data security posture of third-party suppliers
- Develop RBL’s policies and procedures in accordance with industry regulations and standards such as NIST, PCI-DSS, and ISO27001
- Implement and oversee security awareness training initiatives to ensure adherence to the organisation’s security protocols
You will be an expert in your field with significant experience in security and compliance management, comfortable with the management and complexity of information security. As a new role, you will be adaptable to change and happy to lead the direction of the post with strong communication skills and the ability to explain technical solutions to a non technical audience.
You will be contracted to our London Haig House Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Posted on: 05 January 2026
Closing date: 20 January 2026 at 00:00
Job ref: 0922
Tags: IT
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Thank you!
Staffordshire (On-site)
£24,000 to £25,130 pro rata
Full-time
Permanent
Job description
About The Role
This is a role with real purpose, where great administration and customer service make a visible difference every day. As Supporter Services Administrator, you’ll play a key part in keeping business functions running smoothly while helping to deliver a welcoming, professional experience for visitors, supporters, volunteers and colleagues. It’s a varied position that supports a nationally significant organisation and contributes directly to its mission and values.
The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.
You’ll be a first point of contact for a wide range of enquiries, providing friendly, efficient support by phone, email and in person. Your work will span core administration, membership processing, record keeping and system support, as well as assisting with internal communications and the smooth delivery of events. You’ll work closely with teams across the organisation, helping to maintain accurate data, consistent processes and high standards of service.
This role is ideal for someone who is organised, approachable and thrives in a busy environment. You’ll enjoy balancing detail-focused tasks with people-facing responsibilities, spotting issues early and helping to find practical solutions. In return, you’ll be part of a supportive, collaborative team in a unique setting, where your contribution helps ensure every interaction reflects care, professionalism and respect.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. The working pattern for this role is part-time and includes a mix of weekdays and a weekend shift. This role is worked Thursday to Saturday, 9:00am–5:00pm, with a one-hour unpaid break each day.
Employee benefits include -
- 28 day’s paid holiday per year (plus bank holidays) pro rata, increasing to 29 days after 2 years and 30 days after 5 years pro rata. Plus, the ability to buy up to 1 working week of additional leave pro rata
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
About the National Memorial Arboretum
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.
In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place a living memorial that honours the dedication and sacrifice of our Armed Forces community.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
This is a role with real purpose, where great administration and customer service make a visible difference every day. As Supporter Services Administrator, you’ll play a key part in keeping business functions running smoothly while helping to deliver a welcoming, professional experience for visitors, supporters, volunteers and colleagues. It’s a varied position that supports a nationally significant organisation and contributes directly to its mission and values.
The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.
You’ll be a first point of contact for a wide range of enquiries, providing friendly, efficient support by phone, email and in person. Your work will span core administration, membership processing, record keeping and system support, as well as assisting with internal communications and the smooth delivery of events. You’ll work closely with teams across the organisation, helping to maintain accurate data, consistent processes and high standards of service.
This role is ideal for someone who is organised, approachable and thrives in a busy environment. You’ll enjoy balancing detail-focused tasks with people-facing responsibilities, spotting issues early and helping to find practical solutions. In return, you’ll be part of a supportive, collaborative team in a unique setting, where your contribution helps ensure every interaction reflects care, professionalism and respect.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. The working pattern for this role is part-time and includes a mix of weekdays and a weekend shift. This role is worked Thursday to Saturday, 9:00am–5:00pm, with a one-hour unpaid break each day.
Employee benefits include -
- 28 day’s paid holiday per year (plus bank holidays) pro rata, increasing to 29 days after 2 years and 30 days after 5 years pro rata. Plus, the ability to buy up to 1 working week of additional leave pro rata
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
About the National Memorial Arboretum
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.
In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place a living memorial that honours the dedication and sacrifice of our Armed Forces community.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted by
The Royal British Legion
View profile
Registered Charity
More than 1000
Registered Charity
More than 1000
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through
Posted on: 05 January 2026
Closing date: 20 January 2026 at 00:00
Job ref: 0909
Tags: Administration
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Thank you!
Royal British Legion
London (On-site)
£69,016 to £72,410 per annum (Inclusive of London Supplement)
Permanent
Job description
About The Role
As a key part of our new organisational strategy there is a new structure in the Fundraising Directorate, designed to support significant income growth. An important part of the new leadership team would be an exceptional Head of Legacy Giving to lead one of the most influential and high-value income streams at Royal British Legion. This is a rare opportunity to step into a key leadership role at a moment of real transformation, shaping the future of legacy fundraising and helping secure long-term support for the Armed Forces community.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Legacy Giving generates around £26 million annually and is central to our future sustainability. As Head of Legacy Giving, you will set the strategic vision for this critical area, with legacy modelling forming a major component of the role. We recognise that many strong candidates bring deep experience in parts of the legacy journey, but not always the full end-to-end scope this role offers the opportunity to broaden that experience within a complex, ambitious organisation, leading modelling, marketing, administration and insight in the round
As a key member of the Fundraising Leadership Team, you will play an influential role in shaping decision-making, strengthening collaboration and embedding a high-performance culture across the directorate. You will lead the evolution of how we understand, forecast and communicate the value of legacies, ensuring our approach is modern, insight-led and fully aligned with the ambitions of our redesigned Fundraising Directorate.
We’re looking for a senior fundraising leader who can strategically think and engage with the challenges we face, to create the right solutions and sell them in across the organisation. Successful candidates will be confident, inspiring and forward-thinking , whether you’re already operating at this level or ready to step up from a smaller organisation into a broader, more complex remit. You’ll bring strategic thinking, sound judgement and the ability to navigate complexity, alongside a collaborative leadership style and a strong sense of purpose. This role will involve communicating directly to trustees, and so the ability to build good relationships with, and bring excellent communication skills to a senior audience, is essential. If you’re excited by transformation and want to make a lasting impact, we would love to hear from you.
You will be contracted to our Haig House London hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates:
First-stage interviews: 29th January – 2nd February
- Interviews will last 90 minutes
- Candidates will be asked to complete a task as part of the interview
Second-stage interviews: TBC
- Successful candidates will be invited to a one-hour interview with an executive director
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible..
As a key part of our new organisational strategy there is a new structure in the Fundraising Directorate, designed to support significant income growth. An important part of the new leadership team would be an exceptional Head of Legacy Giving to lead one of the most influential and high-value income streams at Royal British Legion. This is a rare opportunity to step into a key leadership role at a moment of real transformation, shaping the future of legacy fundraising and helping secure long-term support for the Armed Forces community.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Legacy Giving generates around £26 million annually and is central to our future sustainability. As Head of Legacy Giving, you will set the strategic vision for this critical area, with legacy modelling forming a major component of the role. We recognise that many strong candidates bring deep experience in parts of the legacy journey, but not always the full end-to-end scope this role offers the opportunity to broaden that experience within a complex, ambitious organisation, leading modelling, marketing, administration and insight in the round
As a key member of the Fundraising Leadership Team, you will play an influential role in shaping decision-making, strengthening collaboration and embedding a high-performance culture across the directorate. You will lead the evolution of how we understand, forecast and communicate the value of legacies, ensuring our approach is modern, insight-led and fully aligned with the ambitions of our redesigned Fundraising Directorate.
We’re looking for a senior fundraising leader who can strategically think and engage with the challenges we face, to create the right solutions and sell them in across the organisation. Successful candidates will be confident, inspiring and forward-thinking , whether you’re already operating at this level or ready to step up from a smaller organisation into a broader, more complex remit. You’ll bring strategic thinking, sound judgement and the ability to navigate complexity, alongside a collaborative leadership style and a strong sense of purpose. This role will involve communicating directly to trustees, and so the ability to build good relationships with, and bring excellent communication skills to a senior audience, is essential. If you’re excited by transformation and want to make a lasting impact, we would love to hear from you.
You will be contracted to our Haig House London hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates:
First-stage interviews: 29th January – 2nd February
- Interviews will last 90 minutes
- Candidates will be asked to complete a task as part of the interview
Second-stage interviews: TBC
- Successful candidates will be invited to a one-hour interview with an executive director
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible..
Posted on: 05 January 2026
Closing date: 27 January 2026 at 00:00
Job ref: 0917
Tags: Fundraising
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Thank you!
Royal British Legion
London (On-site)
£65,614 to £69,012 per annum (Inclusive of London Supplement)
Permanent
Job description
About The Role
As a key part of our new organisational strategy, there is a new structure in the Fundraising Directorate, designed to support significant income growth. An important part of the new leadership team would be an exceptional Head of Corporate, Trusts and Philanthropy. This is a chance to own all high-value fundraising in a dynamic, evolving environment, shaping how the Royal British Legion builds, maintains and grows relationships with some of our most significant supporters. You will set the agenda, influence at the highest levels, and ensure our approach to restricted giving is strategic, ambitious, and sustainable.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
This role is for a leader who thrives on challenge and scale. You will oversee a talented team, ensuring every aspect of corporate, trust, and philanthropic fundraising is executed with rigour, focus, and impact. You will take responsibility for securing new funders, strengthening long-term strategic partnerships, and embedding best practice in account management, while making sure all activity is aligned with the organisation’s broader ambitions.
Collaboration and influence are central to success. You will work closely with senior colleagues across the charity to ensure high-value fundraising is embedded strategically, drive organisational buy-in for key initiatives, and help shape the culture and ways of working across the directorate. Your leadership will ensure the team is empowered, accountable, and equipped to deliver exceptional results.
We are looking for a proven fundraising leader with experience in corporate, trust, or philanthropic income and a track record of delivering at scale. You will be confident navigating complex stakeholder landscapes, able to influence senior leaders and external partners alike, and motivated by the opportunity to make a tangible difference. If you are ready to take on a challenging, high-profile role with real strategic impact, we would be delighted to hear from you.
You will be contracted to our Haig House London hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates:
First-stage interviews: 29 January – 2 February
- Interviews will last 90 minutes
- Candidates will be asked to complete a task as part of the interview
Second-stage interviews: TBC
- Successful candidates will be invited to a one-hour interview with an executive director
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
As a key part of our new organisational strategy, there is a new structure in the Fundraising Directorate, designed to support significant income growth. An important part of the new leadership team would be an exceptional Head of Corporate, Trusts and Philanthropy. This is a chance to own all high-value fundraising in a dynamic, evolving environment, shaping how the Royal British Legion builds, maintains and grows relationships with some of our most significant supporters. You will set the agenda, influence at the highest levels, and ensure our approach to restricted giving is strategic, ambitious, and sustainable.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
This role is for a leader who thrives on challenge and scale. You will oversee a talented team, ensuring every aspect of corporate, trust, and philanthropic fundraising is executed with rigour, focus, and impact. You will take responsibility for securing new funders, strengthening long-term strategic partnerships, and embedding best practice in account management, while making sure all activity is aligned with the organisation’s broader ambitions.
Collaboration and influence are central to success. You will work closely with senior colleagues across the charity to ensure high-value fundraising is embedded strategically, drive organisational buy-in for key initiatives, and help shape the culture and ways of working across the directorate. Your leadership will ensure the team is empowered, accountable, and equipped to deliver exceptional results.
We are looking for a proven fundraising leader with experience in corporate, trust, or philanthropic income and a track record of delivering at scale. You will be confident navigating complex stakeholder landscapes, able to influence senior leaders and external partners alike, and motivated by the opportunity to make a tangible difference. If you are ready to take on a challenging, high-profile role with real strategic impact, we would be delighted to hear from you.
You will be contracted to our Haig House London hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates:
First-stage interviews: 29 January – 2 February
- Interviews will last 90 minutes
- Candidates will be asked to complete a task as part of the interview
Second-stage interviews: TBC
- Successful candidates will be invited to a one-hour interview with an executive director
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted on: 05 January 2026
Closing date: 27 January 2026 at 00:00
Job ref: 0916
Tags: Fundraising
Does something look incorrect in this job listing?
Thank you!
London (On-site)
£69,016 to £72,410 per annum (Inclusive of London Supplement)
Full-time
Permanent
Job description
About The Role
As a key part of our new organisational strategy there is a new structure in the Fundraising Directorate, designed to support significant income growth. An important part of the new leadership team would be an exceptional Head of Acquisition and Development to take on one of the most wide-reaching and influential leadership roles at Royal British Legion. This is a big, complex role with real visibility, offering the chance to shape how we attract, engage and build long-term relationships with supporters at a time of significant change.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
This role sits at the heart of how we grow and sustain our supporter base. You’ll be accountable for the strategic direction of supporter acquisition and development, owning the full journey from first engagement through to long-term value. With significant scope and autonomy, you’ll set clear direction, make confident decisions and ensure our approach is coherent, ambitious and built for scale.
Change and transformation are central to this role. You’ll lead the embedding of new processes, ways of working and decision-making frameworks across teams, bringing structure, pace and clarity in a complex environment. Working at senior level, you’ll influence across the organisation, lead our approach to creative, manage competing priorities and ensure delivery remains strong while our fundraising approach evolves.
We’re looking for a senior fundraising or marketing leader who can strategically think and engage with the challenges we face, to create the right solutions and sell them in across the organisation. Successful candidates will have deep, hands-on experience of leading large-scale acquisition and development in a complex organisation. You’ll be comfortable operating at leadership level, accountable for performance, and confident leading teams through change. If you’re motivated by scale, influence and the opportunity to shape the future of mass fundraising at a large and well recognised national charity, this role offers a rare and career-defining challenge.
You will be contracted to our Haig House London hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates:
First-stage interviews: 29 January – 2 February
- Interviews will last 90 minutes
- Candidates will be asked to complete a task as part of the interview
Second-stage interviews: TBC
- Successful candidates will be invited to a one-hour interview with an executive director
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
As a key part of our new organisational strategy there is a new structure in the Fundraising Directorate, designed to support significant income growth. An important part of the new leadership team would be an exceptional Head of Acquisition and Development to take on one of the most wide-reaching and influential leadership roles at Royal British Legion. This is a big, complex role with real visibility, offering the chance to shape how we attract, engage and build long-term relationships with supporters at a time of significant change.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
This role sits at the heart of how we grow and sustain our supporter base. You’ll be accountable for the strategic direction of supporter acquisition and development, owning the full journey from first engagement through to long-term value. With significant scope and autonomy, you’ll set clear direction, make confident decisions and ensure our approach is coherent, ambitious and built for scale.
Change and transformation are central to this role. You’ll lead the embedding of new processes, ways of working and decision-making frameworks across teams, bringing structure, pace and clarity in a complex environment. Working at senior level, you’ll influence across the organisation, lead our approach to creative, manage competing priorities and ensure delivery remains strong while our fundraising approach evolves.
We’re looking for a senior fundraising or marketing leader who can strategically think and engage with the challenges we face, to create the right solutions and sell them in across the organisation. Successful candidates will have deep, hands-on experience of leading large-scale acquisition and development in a complex organisation. You’ll be comfortable operating at leadership level, accountable for performance, and confident leading teams through change. If you’re motivated by scale, influence and the opportunity to shape the future of mass fundraising at a large and well recognised national charity, this role offers a rare and career-defining challenge.
You will be contracted to our Haig House London hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates:
First-stage interviews: 29 January – 2 February
- Interviews will last 90 minutes
- Candidates will be asked to complete a task as part of the interview
Second-stage interviews: TBC
- Successful candidates will be invited to a one-hour interview with an executive director
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted by
The Royal British Legion
View profile
Registered Charity
More than 1000
Registered Charity
More than 1000
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through
Posted on: 05 January 2026
Closing date: 27 January 2026 at 00:00
Job ref: 0915
Tags: Fundraising
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Royal British Legion
United Kingdom (On-site)
£26,813 per annum
Permanent
Job description
About The Role
This is an exciting opportunity to step into a brand-new role and really make it your own, working at the heart of three high-profile directorates: Poppy Appeal, Fundraising and Marketing. As Administrative Support Assistant, you’ll be a trusted support to three Directors, helping them stay organised, connected and focused as they deliver some of the Royal British Legion’s most visible and impactful work. With the majority of your time aligned to the Poppy Appeal, you’ll gain invaluable exposure across all three areas and see first-hand how they come together to deliver the annual appeal, a truly unique appeal, embedded in the fabric of society and raising over £50m annually.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
If you’re an experienced administrator looking to take the next step towards becoming a PA, this role offers a genuine development opportunity. You’ll build confidence managing complex diaries, coordinating senior-level meetings, booking travel, preparing meeting materials and presentations and acting as a key point of contact for internal and external stakeholders. You’ll be trusted with responsibility, encouraged to work proactively, and supported to develop the skills needed to operate at Director level all within a collaborative and purpose-driven environment.
You’ll also play a meaningful part in supporting volunteers, partners and supporters, particularly around key Poppy Appeal moments and engagement activity. Working within the Royal British Legion, you’ll build strong relationships with senior leaders and fellow PAs, gaining broad organisational insight and experience that will set you up for a future PA career. For someone who enjoys variety, takes pride in being one step ahead, and wants a role where their contribution genuinely matters, this is a fantastic opportunity to start the new year and grow with the role.
You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel to London (incl. for monthly team meetings).
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 19th January 2026
Interview Date(s): 26th/27th January 2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
This is an exciting opportunity to step into a brand-new role and really make it your own, working at the heart of three high-profile directorates: Poppy Appeal, Fundraising and Marketing. As Administrative Support Assistant, you’ll be a trusted support to three Directors, helping them stay organised, connected and focused as they deliver some of the Royal British Legion’s most visible and impactful work. With the majority of your time aligned to the Poppy Appeal, you’ll gain invaluable exposure across all three areas and see first-hand how they come together to deliver the annual appeal, a truly unique appeal, embedded in the fabric of society and raising over £50m annually.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
If you’re an experienced administrator looking to take the next step towards becoming a PA, this role offers a genuine development opportunity. You’ll build confidence managing complex diaries, coordinating senior-level meetings, booking travel, preparing meeting materials and presentations and acting as a key point of contact for internal and external stakeholders. You’ll be trusted with responsibility, encouraged to work proactively, and supported to develop the skills needed to operate at Director level all within a collaborative and purpose-driven environment.
You’ll also play a meaningful part in supporting volunteers, partners and supporters, particularly around key Poppy Appeal moments and engagement activity. Working within the Royal British Legion, you’ll build strong relationships with senior leaders and fellow PAs, gaining broad organisational insight and experience that will set you up for a future PA career. For someone who enjoys variety, takes pride in being one step ahead, and wants a role where their contribution genuinely matters, this is a fantastic opportunity to start the new year and grow with the role.
You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel to London (incl. for monthly team meetings).
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 19th January 2026
Interview Date(s): 26th/27th January 2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted on: 05 January 2026
Closing date: 20 January 2026 at 00:00
Job ref: 0912
Tags: Fundraising
Does something look incorrect in this job listing?
Thank you!
Royal British Legion
Staffordshire (On-site)
£29,170 to £30,790 per annum
Permanent
Job description
About The Role
As Events Officer, you will lead on the planning and delivery of a range of key events at the National Memorial Arboretum. Working closely with the Head of Events, you will take responsibility for specific Arboretum-led and third-party events, acting as one of the main points of contact for external clients. You will build strong relationships with stakeholders, ensure events are professionally delivered from initial enquiry through to completion, and help maximise income through events and functions, while always upholding the Arboretum’s values and visitor experience.
The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.
You will project manage a varied portfolio of events, coordinating schedules within the events diary and working collaboratively with internal teams to ensure smooth delivery and minimal impact on day-to-day operations. This will include leading internal and external meetings, overseeing event plans, managing budgets and reporting regularly to the Head of Events. You will also manage and direct the work of the Events Coordinator, support the delivery of major, corporate, internal and remembrance events, and deputise for the Head of Events when required.
Alongside operational delivery, you will play an active role in developing and improving the Arboretum’s annual events programme. You will contribute creative ideas, support cross-selling of appropriate products and services, and maintain positive relationships with existing stakeholders, visitors and partner organisations. Flexibility is essential, as the role involves attending early morning, evening and weekend events. Throughout all activity, you will ensure the highest standards of organisation, customer care and professionalism, in line with the mission and values of the Arboretum and the wider Royal British Legion.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. Hours are any 5 from 7 days per week will be discussed at interview.
Employee benefits include -
- 28 day’s paid holiday per year (plus bank holidays), increasing to 29 days after 2 years and 30 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
About the National Memorial Arboretum
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.
In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place – a living memorial that honours the dedication and sacrifice of our Armed Forces community.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: Monday 2nd February and Wednesday 4th February
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
As Events Officer, you will lead on the planning and delivery of a range of key events at the National Memorial Arboretum. Working closely with the Head of Events, you will take responsibility for specific Arboretum-led and third-party events, acting as one of the main points of contact for external clients. You will build strong relationships with stakeholders, ensure events are professionally delivered from initial enquiry through to completion, and help maximise income through events and functions, while always upholding the Arboretum’s values and visitor experience.
The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.
You will project manage a varied portfolio of events, coordinating schedules within the events diary and working collaboratively with internal teams to ensure smooth delivery and minimal impact on day-to-day operations. This will include leading internal and external meetings, overseeing event plans, managing budgets and reporting regularly to the Head of Events. You will also manage and direct the work of the Events Coordinator, support the delivery of major, corporate, internal and remembrance events, and deputise for the Head of Events when required.
Alongside operational delivery, you will play an active role in developing and improving the Arboretum’s annual events programme. You will contribute creative ideas, support cross-selling of appropriate products and services, and maintain positive relationships with existing stakeholders, visitors and partner organisations. Flexibility is essential, as the role involves attending early morning, evening and weekend events. Throughout all activity, you will ensure the highest standards of organisation, customer care and professionalism, in line with the mission and values of the Arboretum and the wider Royal British Legion.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. Hours are any 5 from 7 days per week will be discussed at interview.
Employee benefits include -
- 28 day’s paid holiday per year (plus bank holidays), increasing to 29 days after 2 years and 30 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
About the National Memorial Arboretum
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.
In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place – a living memorial that honours the dedication and sacrifice of our Armed Forces community.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: Monday 2nd February and Wednesday 4th February
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted on: 05 January 2026
Closing date: 20 January 2026 at 00:00
Job ref: 0913
Tags: Fundraising
Does something look incorrect in this job listing?
Thank you!
Royal British Legion
Staffordshire (On-site)
£25,438 per annum
Permanent
Job description
About The Role
Working at the National Memorial Arboretum is unlike anywhere else. This is a place of national importance, where remembrance, reflection and learning sit at the heart of every visit. As Group Sales Officer, you’ll play a key role in welcoming thousands of group visitors each year from community organisations to coach tours helping them plan meaningful, well-organised visits that leave a lasting impression. It’s a role that blends purpose with pace, offering the chance to contribute directly to the Arboretum’s income while supporting its mission.
The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.
You’ll be at the centre of our group sales activity, building relationships, responding to enquiries and shaping tailored packages that meet the needs of different audiences. From promoting flagship events and seasonal experiences to spotting new opportunities in the group travel market, your work will have a real and visible impact. You’ll enjoy variety, working across sales, marketing and customer service, and collaborating closely with colleagues and volunteers to ensure every group visit runs smoothly from first contact to arrival on site.
This role would suit someone who enjoys speaking to people, takes pride in great service and likes seeing plans come together. You’ll be organised, confident on the phone and comfortable juggling bookings, data and deadlines, while still bringing warmth and enthusiasm to every interaction. In return, you’ll be part of a supportive, values-led team, working in a truly special setting and helping visitors connect with the stories, spaces and significance of the Arboretum.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR.
Employee benefits include -
- 28 day’s paid holiday per year (plus bank holidays), increasing to 29 days after 2 years and 30 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
About the National Memorial Arboretum
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.
In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place – a living memorial that honours the dedication and sacrifice of our Armed Forces community.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Working at the National Memorial Arboretum is unlike anywhere else. This is a place of national importance, where remembrance, reflection and learning sit at the heart of every visit. As Group Sales Officer, you’ll play a key role in welcoming thousands of group visitors each year from community organisations to coach tours helping them plan meaningful, well-organised visits that leave a lasting impression. It’s a role that blends purpose with pace, offering the chance to contribute directly to the Arboretum’s income while supporting its mission.
The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.
You’ll be at the centre of our group sales activity, building relationships, responding to enquiries and shaping tailored packages that meet the needs of different audiences. From promoting flagship events and seasonal experiences to spotting new opportunities in the group travel market, your work will have a real and visible impact. You’ll enjoy variety, working across sales, marketing and customer service, and collaborating closely with colleagues and volunteers to ensure every group visit runs smoothly from first contact to arrival on site.
This role would suit someone who enjoys speaking to people, takes pride in great service and likes seeing plans come together. You’ll be organised, confident on the phone and comfortable juggling bookings, data and deadlines, while still bringing warmth and enthusiasm to every interaction. In return, you’ll be part of a supportive, values-led team, working in a truly special setting and helping visitors connect with the stories, spaces and significance of the Arboretum.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR.
Employee benefits include -
- 28 day’s paid holiday per year (plus bank holidays), increasing to 29 days after 2 years and 30 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
About the National Memorial Arboretum
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.
In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place – a living memorial that honours the dedication and sacrifice of our Armed Forces community.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted on: 05 January 2026
Closing date: 20 January 2026 at 00:00
Job ref: 0911
Tags: Administration
Does something look incorrect in this job listing?
Thank you!
Royal British Legion
Ripon, North Yorkshire (On-site)
£13.14 to £13.76 per hour
Permanent
Job description
We are looking for a qualified Chef to join our dedicated care home team where your culinary skills will help enhance the wellbeing of our residents. You’ll be responsible for preparing, producing and delivering delicious, nutritious and beautifully presented dishes.
This is a permanent, full-time position working 37.5 hours per week, across 4 days out of a 7-day rota.
Pay: £13.14 to £13.76 per hour
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas.
Key responsibilities of the role:
- Work with the Head Chef to deliver the catering services within the care home
- Prepare food for residents according to nutrition, hydration, and dietary guidelines
- Maintain a high standard of food provision and service to the residents, staff and visitors
- Monitor inventory levels and order supplies as needed
- Ensure all health and safety records and monitoring adhere to statutory requirements
As a Chef, you will have a City & Guilds 706 (1&2) Food Preparation or equivalent and an intermediary food hygiene certificate.
In addition, you will have excellent communication skills. Previous experience of maintaining standards within a catering department according to Health & Safety and Food Safety Act and good IT skills are essential, as well as experience working in a care home or similar setting.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 22 days' paid holiday plus bank holidays, increasing with service
- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Lister House is one of six care homes, set in the historic city of Ripon, North Yorkshire. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, Dementia Care, and Day Care. The home also features a chapel and is supported by a dedicated team. As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
This is a permanent, full-time position working 37.5 hours per week, across 4 days out of a 7-day rota.
Pay: £13.14 to £13.76 per hour
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas.
Key responsibilities of the role:
- Work with the Head Chef to deliver the catering services within the care home
- Prepare food for residents according to nutrition, hydration, and dietary guidelines
- Maintain a high standard of food provision and service to the residents, staff and visitors
- Monitor inventory levels and order supplies as needed
- Ensure all health and safety records and monitoring adhere to statutory requirements
As a Chef, you will have a City & Guilds 706 (1&2) Food Preparation or equivalent and an intermediary food hygiene certificate.
In addition, you will have excellent communication skills. Previous experience of maintaining standards within a catering department according to Health & Safety and Food Safety Act and good IT skills are essential, as well as experience working in a care home or similar setting.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 22 days' paid holiday plus bank holidays, increasing with service
- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Lister House is one of six care homes, set in the historic city of Ripon, North Yorkshire. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, Dementia Care, and Day Care. The home also features a chapel and is supported by a dedicated team. As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted on: 31 December 2025
Closing date: 22 January 2026 at 00:00
Job ref: 0849
Tags: Customer Service
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Thank you!
Royal British Legion
Ripon, North Yorkshire (On-site)
£13.14 to £13.76 per hour
Temporary
Job description
We are looking for a qualified Chef to join our dedicated care home team where your culinary skills will help enhance the wellbeing of our residents. You’ll be responsible for preparing, producing and delivering delicious, nutritious and beautifully presented dishes.
This is a casual position, offering flexible hours to suit both your availability and the needs of the care home.
Pay: £13.14 to £13.76 per hour.
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas.
Key responsibilities of the role:
- Work with the Head Chef to deliver the catering services within the care home
- Prepare food for residents according to nutrition, hydration, and dietary guidelines
- Maintain a high standard of food provision and service to the residents, staff and visitors
- Monitor inventory levels and order supplies as needed
- Ensure all health and safety records and monitoring adhere to statutory requirements
As a Chef, you will have a City & Guilds 706 (1&2) Food Preparation or equivalent and an intermediary food hygiene certificate.
In addition, you will have excellent communication skills. Previous experience of maintaining standards within a catering department according to Health & Safety and Food Safety Act and good IT skills are essential, as well as experience working in a care home or similar setting.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
Lister House is one of six care homes, set in the historic city of Ripon, North Yorkshire. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, Dementia Care, and Day Care. The home also features a chapel and is supported by a dedicated team. As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
This is a casual position, offering flexible hours to suit both your availability and the needs of the care home.
Pay: £13.14 to £13.76 per hour.
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas.
Key responsibilities of the role:
- Work with the Head Chef to deliver the catering services within the care home
- Prepare food for residents according to nutrition, hydration, and dietary guidelines
- Maintain a high standard of food provision and service to the residents, staff and visitors
- Monitor inventory levels and order supplies as needed
- Ensure all health and safety records and monitoring adhere to statutory requirements
As a Chef, you will have a City & Guilds 706 (1&2) Food Preparation or equivalent and an intermediary food hygiene certificate.
In addition, you will have excellent communication skills. Previous experience of maintaining standards within a catering department according to Health & Safety and Food Safety Act and good IT skills are essential, as well as experience working in a care home or similar setting.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
Lister House is one of six care homes, set in the historic city of Ripon, North Yorkshire. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, Dementia Care, and Day Care. The home also features a chapel and is supported by a dedicated team. As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted on: 31 December 2025
Closing date: 29 January 2026 at 00:00
Job ref: 0838
Tags: Customer Service
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Thank you!
Royal British Legion
Cromer, Norfolk (On-site)
£51,585 to £55,767 per annum
Permanent
Job description
Are you a compassionate and driven leader with a passion for delivering exceptional care?
As a Clinical Deputy Manager, you will be supporting the provision of high-quality residential, dementia, and nursing services. You’ll play a role in both strategic planning and the day-to-day running of the care home.
Key responsibilities:
- Develop and enhance care pathways for residential, nursing and dementia services and commission specialist support as required. Support quality audits, investigate safeguarding concerns and ensure action plans are implemented effectively.
- Ensure residents’ care plans and risk assessments are routinely reviewed.
- Deputise for the Registered Manager, ensuring compliance with statutory regulations.
- Ensure staffing levels are safe and in line with occupancy. Manage absence, performance and lead on initiatives to support the wellbeing of staff.
- Ensure adherence to statutory regulations (e.g. CQC, Health and Social Care Act, COSHH)
What you’ll need:
- Current registration with NMC Registered Nurse (Adult Nursing)
- Level 4 Leadership qualification (or commitment to achieve Level 4 L&M)
- Experience in a care home setting with complex elderly care
- Proven clinical leadership, quality assurance, and incident investigation skills
- Full UK driving licence
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 25 days’ paid holiday per year plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Life assurance of 3 times your salary
- Enhanced sick pay
- Paid carers and dependants leave
- Free on-site parking
- Free enhanced DBS check
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Halsey House is set in the popular seaside resort of Cromer, on the Norfolk coast, set in a beautiful historic building which was used as a hospital in the First and Second World Wars. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We provide nursing, residential and day care, as well as specialist dementia care. As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
As a Clinical Deputy Manager, you will be supporting the provision of high-quality residential, dementia, and nursing services. You’ll play a role in both strategic planning and the day-to-day running of the care home.
Key responsibilities:
- Develop and enhance care pathways for residential, nursing and dementia services and commission specialist support as required. Support quality audits, investigate safeguarding concerns and ensure action plans are implemented effectively.
- Ensure residents’ care plans and risk assessments are routinely reviewed.
- Deputise for the Registered Manager, ensuring compliance with statutory regulations.
- Ensure staffing levels are safe and in line with occupancy. Manage absence, performance and lead on initiatives to support the wellbeing of staff.
- Ensure adherence to statutory regulations (e.g. CQC, Health and Social Care Act, COSHH)
What you’ll need:
- Current registration with NMC Registered Nurse (Adult Nursing)
- Level 4 Leadership qualification (or commitment to achieve Level 4 L&M)
- Experience in a care home setting with complex elderly care
- Proven clinical leadership, quality assurance, and incident investigation skills
- Full UK driving licence
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 25 days’ paid holiday per year plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Life assurance of 3 times your salary
- Enhanced sick pay
- Paid carers and dependants leave
- Free on-site parking
- Free enhanced DBS check
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Halsey House is set in the popular seaside resort of Cromer, on the Norfolk coast, set in a beautiful historic building which was used as a hospital in the First and Second World Wars. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We provide nursing, residential and day care, as well as specialist dementia care. As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted on: 31 December 2025
Closing date: 22 January 2026 at 00:00
Job ref: 0806
Tags: Governance / Management
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Thank you!
Royal British Legion
Southam, Warwickshire (On-site)
£12.50 to £12.69 per annum
Permanent
Job description
We are looking for friendly, warm and enthusiastic Café Assistants to join our dedicated team at Galanos House Community Hub Café, set within our Care Home in Southam, Warwickshire. You’ll help create a welcoming environment for customers, visitors as well as care home residents and their families. Prepare quality food and beverages, maintaining high standards of cleanliness, and offer excellent service.
We have full-time (35 hours) and part-time shifts available with some evening and weekend work.
Pay: £12.50 to £12.69 per hour.
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas. This role is on-site therefore you will need live within commutable distance of the care home.
Key responsibilities of the role:
- Deliver excellent customer service, including taking orders promptly, ensure tables, café areas and meeting rooms are clean, well-presented and fully stocked.
- Replenish displays, manage queues, assist with booking and delivery of food to customers.
- Maintain high standards of food hygiene and safety. Ensure all tables are clean and ready for customers.
- Assist with deliveries, stock rotation, stock takes and ensure safe usage of equipment.
- Be responsible for security of products and cash, operate the till and take payments accurately.
An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 22 days’ paid holiday plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Galanos House is one of six care homes, situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. Our care home has a CQC Outstanding rating. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, and support for people living with dementia. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious café and a number of multipurpose spaces which host groups, activities & events As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We have full-time (35 hours) and part-time shifts available with some evening and weekend work.
Pay: £12.50 to £12.69 per hour.
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas. This role is on-site therefore you will need live within commutable distance of the care home.
Key responsibilities of the role:
- Deliver excellent customer service, including taking orders promptly, ensure tables, café areas and meeting rooms are clean, well-presented and fully stocked.
- Replenish displays, manage queues, assist with booking and delivery of food to customers.
- Maintain high standards of food hygiene and safety. Ensure all tables are clean and ready for customers.
- Assist with deliveries, stock rotation, stock takes and ensure safe usage of equipment.
- Be responsible for security of products and cash, operate the till and take payments accurately.
An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 22 days’ paid holiday plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Galanos House is one of six care homes, situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. Our care home has a CQC Outstanding rating. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, and support for people living with dementia. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious café and a number of multipurpose spaces which host groups, activities & events As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted on: 29 December 2025
Closing date: 20 January 2026 at 00:00
Job ref: 0907
Tags: Customer Service
Does something look incorrect in this job listing?
Thank you!
Royal British Legion
Southam, Warwickshire (On-site)
£14.02 to £15.16 per hour
Permanent
Job description
Are you an efficient and welcoming Café Supervisor with a passion for delivering exceptional customer service, ensuring the food and beverage service is delivered to the highest quality standards?
We are looking for a Café Supervisor to join our dedicated team at Galanos House Care Home in Southam, Warwickshire. Experience working in a similar environment is essential.
This is a full-time permanent role, 37.5 hours per week with 5 shifts over 7 days.
Pay: £14.02 to £15.16 per hour.
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas. This role is on-site therefore you will need live within commutable distance of the care home.
Key responsibilities of the role:
- Oversee daily café operations. Lead a team of staff and volunteers to ensure smooth service, high-quality food and drink presentation, and a welcoming environment for all customers.
- Deliver excellent customer service. Engage positively with customers, manage feedback and complaints, maintain café presentation, and support special events.
- Assist with staff rotas, recruitment, training, supervision, performance management and maintain a high team morale.
- Ensure cleanliness, equipment maintenance, accurate records, and adhere to health, safety, and food hygiene procedures.
- Oversee stock levels, ordering, menu updates, promotions, and support kitchen operations to keep the café running efficiently.
You will require a Level 2 Food Hygiene Certificate. An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- 22 days’ paid holiday plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Galanos House is one of six care homes, situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. Our care home has a CQC Outstanding rating. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, and support for people living with dementia. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious café and a number of multipurpose spaces which host groups, activities & events As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We are looking for a Café Supervisor to join our dedicated team at Galanos House Care Home in Southam, Warwickshire. Experience working in a similar environment is essential.
This is a full-time permanent role, 37.5 hours per week with 5 shifts over 7 days.
Pay: £14.02 to £15.16 per hour.
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas. This role is on-site therefore you will need live within commutable distance of the care home.
Key responsibilities of the role:
- Oversee daily café operations. Lead a team of staff and volunteers to ensure smooth service, high-quality food and drink presentation, and a welcoming environment for all customers.
- Deliver excellent customer service. Engage positively with customers, manage feedback and complaints, maintain café presentation, and support special events.
- Assist with staff rotas, recruitment, training, supervision, performance management and maintain a high team morale.
- Ensure cleanliness, equipment maintenance, accurate records, and adhere to health, safety, and food hygiene procedures.
- Oversee stock levels, ordering, menu updates, promotions, and support kitchen operations to keep the café running efficiently.
You will require a Level 2 Food Hygiene Certificate. An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- 22 days’ paid holiday plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Galanos House is one of six care homes, situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. Our care home has a CQC Outstanding rating. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, and support for people living with dementia. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious café and a number of multipurpose spaces which host groups, activities & events As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted on: 22 December 2025
Closing date: 13 January 2026 at 00:00
Job ref: 0906
Tags: Customer Service
Does something look incorrect in this job listing?
Thank you!
Royal British Legion
Southam, Warwickshire (On-site)
£12.50 to £12.69 per hour
Permanent
Job description
Due to expanding the team, we are currently recruiting a Catering Assistant at Galanos House, in Southam, Warwickshire.
If you have a passion for good food, excellent service and a caring nature, we would love to hear from you!
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas. As this role is based at our care home, applicants must live within a reasonable commuting distance.
This is a full-time, Catering Assistant position, where you will be working 35 hours per week, 5 shifts over seven days.
Pay: £12.50 to £12.69 per hour
Key responsibilities of the role:
- Provide high-quality food and beverage services
- Assist the catering team in preparing restaurant-quality meals for beneficiaries, visitors, and staff
- Organise and maintain a clean and tidy kitchen environment at all times
- Support the Catering Supervisor with the daily operations of our dining rooms and bar, ensuring that everyone receives excellent service
- Provide catering support for special functions, open days, meetings, and events
Galanos House is one of six care homes, situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. Our care home has a CQC Outstanding rating. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, and support for people living with dementia. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious café and a number of multipurpose spaces which host groups, activities & events. As part of our award-winning team, you will receive full support with training and personal development.
What we offer:
- 22 days’ paid holiday per year plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Flexible hours to suit your needs
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
If you have a passion for good food, excellent service and a caring nature, we would love to hear from you!
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas. As this role is based at our care home, applicants must live within a reasonable commuting distance.
This is a full-time, Catering Assistant position, where you will be working 35 hours per week, 5 shifts over seven days.
Pay: £12.50 to £12.69 per hour
Key responsibilities of the role:
- Provide high-quality food and beverage services
- Assist the catering team in preparing restaurant-quality meals for beneficiaries, visitors, and staff
- Organise and maintain a clean and tidy kitchen environment at all times
- Support the Catering Supervisor with the daily operations of our dining rooms and bar, ensuring that everyone receives excellent service
- Provide catering support for special functions, open days, meetings, and events
Galanos House is one of six care homes, situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. Our care home has a CQC Outstanding rating. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, and support for people living with dementia. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious café and a number of multipurpose spaces which host groups, activities & events. As part of our award-winning team, you will receive full support with training and personal development.
What we offer:
- 22 days’ paid holiday per year plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Flexible hours to suit your needs
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted on: 22 December 2025
Closing date: 13 January 2026 at 00:00
Job ref: 0908
Tags: Customer Service
Does something look incorrect in this job listing?