Jobs

We have an opportunity for two dedicated Case Officers to join our South East casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across the South East on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.

Reporting to the area Casework Services Manager, key responsibilities will include:

· Manage casework support, providing direct support, advice and guidance to beneficiaries,

· Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs

· Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services

· Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary

· Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support

· Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).

The role is primarily homebased and will have regular travel around the South East area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.

A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.

Employee benefits include –

· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days

· Generous pension contributions, with Employer contributions ranging from 6% to 10%

· Range of flexible working options may be available, depending on your role

· Employee Assistance Programme providing confidential counselling, financial and legal advice

· Range of courses delivered by learning specialists to support your development goals and objectives

· Opportunities to volunteer

· Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the roles. Interested candidates are encouraged to apply as soon as possible.

We have an opportunity for a dedicated Case Officer to join our Lincolnshire and Nottinghamshire casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across Lincolnshire and Nottinghamshire on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.

Reporting to the area Casework Services Manager, key responsibilities will include:

· Manage casework support, providing direct support, advice and guidance to beneficiaries,

· Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs

· Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services

· Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary

· Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support

· Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).

The role is primarily homebased and will have regular travel around the Lincolnshire and Nottinghamshire area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.

A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.

Employee benefits include –

· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days

· Generous pension contributions, with Employer contributions ranging from 6% to 10%

· Range of flexible working options may be available, depending on your role

· Employee Assistance Programme providing confidential counselling, financial and legal advice

· Range of courses delivered by learning specialists to support your development goals and objectives

· Opportunities to volunteer

· Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates: week commencing 23rd March

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We have an opportunity for a dedicated Case Officer to join our Bristol, Somerset and Wiltshire casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across Bristol, Somerset and Wiltshire on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.

Reporting to the area Casework Services Manager, key responsibilities will include:

· Manage casework support, providing direct support, advice and guidance to beneficiaries,

· Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs

· Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services

· Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary

· Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support

· Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).

The role is primarily homebased and will have regular travel around the Bristol, Somerset and Wiltshire area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.

A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.

Employee benefits include –

· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days

· Generous pension contributions, with Employer contributions ranging from 6% to 10%

· Range of flexible working options may be available, depending on your role

· Employee Assistance Programme providing confidential counselling, financial and legal advice

· Range of courses delivered by learning specialists to support your development goals and objectives

· Opportunities to volunteer

· Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We have an opportunity for two dedicated Case Officers to join our Cambridgeshire and Norfolk casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across Cambridgeshire and Norfolk on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.

Reporting to the area Casework Services Manager, key responsibilities will include:

· Manage casework support, providing direct support, advice and guidance to beneficiaries,

· Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs

· Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services

· Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary

· Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support

· Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).

The role is primarily homebased and will have regular travel around the Cambridgeshire and Norfolk area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.  

A valid UK Driving Licence and access to a vehicle as required is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.

Employee benefits include –

· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days

· Generous pension contributions, with Employer contributions ranging from 6% to 10%

· Range of flexible working options may be available, depending on your role

· Employee Assistance Programme providing confidential counselling, financial and legal advice

· Range of courses delivered by learning specialists to support your development goals and objectives

· Opportunities to volunteer

· Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates: week commencing 23rd March 2026

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the roles. Interested candidates are encouraged to apply as soon as possible.

We’re looking for an experienced and confident Events Supervisor who knows how to turn a great event into an exceptional one. Someone who enjoys leading from the front, setting the tone for service, and making sure every detail is just right. You’ll be at your best in a busy hospitality environment, comfortable juggling multiple priorities while keeping standards high and your team motivated.

The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.

Working closely with the wider Events and Food Services teams, you’ll turn client ideas into seamless, well executed occasions. From early planning conversations through to the final guest departure, you’ll oversee every detail, coordinating staffing, managing resources, and ensuring service runs smoothly. You’ll lead and inspire a team of assistants (and agency colleagues when needed), creating a positive, professional atmosphere where everyone understands their role and feels supported to deliver their best.

We’re looking for someone confident, organised and calm under pressure, with a genuine passion for hospitality and customer experience. You’ll build lasting relationships with repeat clients, respond quickly to challenges, and always look for ways to enhance quality and maximise commercial opportunities. In return, you’ll join a supportive team where your expertise is valued, your ideas are welcomed, and your contribution has real impact on the overall visitor experience.

Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. This role is any 5 from 7 days per week.

Employee benefits include -

· 28 day’s paid holiday per year (plus bank holidays), increasing to 29 days after 2 years and 30 days after 5 years. Plus the ability to buy up to 1 working week of additional leave

· Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution

· Death-in-service Life Assurance, with a benefit of 3x annual salary

· Employee Assistance Programme

· Reward Hub online benefits platform with extensive offers and discounts

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates: Tuesday 31 March 2026

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

This is a brilliant opportunity for someone who thrives on bringing people together and making meaningful moments happen. As Events Coordinator, you’ll be at the heart of a varied and inspiring programme of activity from corporate functions and high-profile visits to deeply personal memorial dedications. You’ll be the friendly, knowledgeable first point of contact for clients, guiding them from initial enquiry through to delivery, ensuring every detail is thoughtfully planned and every event feels seamless.

The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.

Working closely with colleagues across the organisation, you’ll turn ideas into well organised, beautifully delivered occasions. From managing bookings and coordinating suppliers to keeping budgets on track and sharing clear event updates, you’ll play a key role in making sure everything runs smoothly behind the scenes. You’ll also use insight and feedback to continually improve what we do, helping to shape future events and enhance the overall visitor experience.

We’re looking for someone who is calm under pressure, highly organised and naturally collaborative. You’ll be just as comfortable liaising with VIP guests and corporate partners as you are working alongside internal teams to make things happen. If you have experience delivering events, a sharp eye for detail and a genuine passion for creating memorable experiences in a place that truly matters, we’d love to hear from you.

Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. This role is any 5 from 7 days per week.

Employee benefits include -

· 28 day’s paid holiday per year (plus bank holidays), increasing to 29 days after 2 years and 30 days after 5 years. Plus the ability to buy up to 1 working week of additional leave

· Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution

· Death-in-service Life Assurance, with a benefit of 3x annual salary

· Employee Assistance Programme

· Reward Hub online benefits platform with extensive offers and discounts

In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place – a living memorial that honours the dedication and sacrifice of our Armed Forces community.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates: Monday 30 March 2026

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We are looking for a Research Officer to join our Campaigns, Policy and Research directorate.

This busy team uses evidence to raise the profile of issues affecting the Armed Forces community and influences politicians, officials, and the wider sector to improve policy and service delivery.

We are seeking an individual who is passionate about turning research into meaningful impact. You will play a key role in articulating the value and outcomes of our work, confidently communicating its significance to a diverse range of internal and external stakeholders.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Research Manager, some key responsibilities will include:

• Lead and deliver high-quality research and evaluation projects, from scoping and commissioning through to analysis, reporting, and dissemination.
• Generate actionable insights from qualitative and quantitative data to inform strategy, policy, campaigns, and service improvement.
• Embed evidence and lived experience across the organisation, ensuring research findings shape decision-making and practical delivery.
• Monitor emerging research and sector developments, identifying gaps, risks, and opportunities to strengthen understanding of the Armed Forces community.
• Translate complex findings into clear, engaging outputs (briefings, reports, presentations, digital content) tailored to diverse audiences.
• Build and manage strong internal and external stakeholder relationships, representing the organisation and championing evidence-led practice.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

Please note: candidates must submit a supporting statement with their application - guidance questions can be found in the vacancy information pack.

You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (including monthly team meetings) to our London Head Office hub.

Should you wish to explore a hybrid London working contract (to include an additional London Supplement to salary), this can be discussed at interview stage.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the Armed Forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date:12 March 2026

Interview Dates: 25 and 26 March 2026

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We have an exciting opportunity for a Product Owner to join our fantastic Digital, Data and Technology (DDaT) team, with an initial and immediate focus on delivering a new enterprise Dynamics 365 (D365) CRM implementation.

The successful candidate will play a pivotal role in the implementation phase, ensuring the new CRM platform is delivered successfully and realises value from the outset. Beyond implementation, this is a permanent product role, with ongoing responsibility for the evolution, optimisation and long-term value of the CRM as a core enterprise platform for the charity.

Working closely with business system owners, delivery teams, stakeholders across the organisation, and third-party partners, you will define the product vision, shape and prioritise the backlog, and ensure CRM capabilities are delivered in line with organisational strategy and user needs.

You will be a key member of project and programme teams during the CRM delivery phase, before transitioning the platform into business as usual, value driven product ownership, continuously improving capabilities to meet changing organisational and user needs.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Head of Business Applications, key responsibilities will include:

- Define, refine, and continuously communicate the CRM product vision, roadmap, and value proposition
- Translate organisational strategy and business needs into clear product direction, prioritising improvements that drive adoption, efficiency, and supporter experience
- Own and manage the CRM product backlog, ensuring items are clear, deliverable, and aligned with business priorities
- Work closely with cross-functional teams including programme and project managers, engineers, solution architects, business analysts, testers, and business system owners to ensure the successful delivery of CRM enhancements
- Build strong relationships across fundraising, membership, welfare, operations, digital, data, and technology teams to ensure CRM capabilities meet real-world needs
- Act as a CRM and D365 platform ambassador, championing best practice, training, and innovation across the charity

You will have demonstrable experience as a Product Owner, or similar role in digital, technology or CRM product environments. You will have hands on experience of a leadership role in agile teams and have a good working knowledge of Microsoft dynamics 365, including Agile Product Owner certifications and completion of 365 Fundamentals Learning Pathway.
This is a full time, permanent position. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

About The Role
We are looking for a passionate and experienced Practice Development Facilitator (Care Home Trainer) to lead and deliver a dynamic programme of continuous training and professional development for our care teams. Your work will ensure our workforce has the skills, knowledge and confidence needed to provide outstanding, person-centred care.
As an experienced practitioner, you will champion work-based learning across the home. You will deliver our mandatory training programme while integrating coaching, mentoring and role modelling into everyday practice. By fostering a positive learning culture rooted in our values, you will help drive continuous improvement and enhance outcomes and experiences for the residents we support.
You will bring proven experience in health or social care management, with a strong track record of developing staff within regulated adult health and social care settings. You will hold an ILM, D31/32, A1 qualification (or equivalent) and have experience designing, delivering and evaluating innovative workplace learning interventions using a variety of approaches.
We are seeking someone who is:

- A passionate advocate for high-quality care and lifelong learning
- An excellent communicator with strong influencing and relationship-building skills
- Customer-focused and committed to improving service delivery
- Self-motivated, adaptable and responsive within a fast-paced care environment

Please note that, to meet the needs of staff working 24-hour shift patterns, this role will require occasional evening and weekend working.
If you are committed to developing people and improving care quality, we would love to hear from you.
Employee benefits include -

- 25 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

INDRBL1

We have an opportunity for a Data Protection Officer to join the team here at RBL to lead and manage our fantastic Data Protection team.

Reporting to our Head of Legal, this role will see you responsible for establishing, monitoring and maintaining effective and compliant data protection processes and ensuring good practice throughout RBL and the Group, including subsidiaries and branches.

Devising and developing RBLs data protection strategy and approach, you will lead in ensuring RBLs compliance with all GDPR/data protection requirements. You will work across the RBL Group to promote awareness of data protection policies and procedures and provide advice, and guidance to managers, staff, members and trustees.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Key responsibilities will include:

- Developing, reviewing and maintaining data protection policies and procedures and guidelines
- Monitoring compliance with data protection law and principles throughout RBL and reporting on a quarterly basis to the Executive Board and Audit and Risk Committee
- Managing the subject access requests and individual rights process
- Maintaining RBL’s registrations with the Information Commissioner (ICO) and managing the responses to data protection breaches and complaints
- Devising and updating the controls and actions required for RBL’s Data Protection Risk Register
- Devising and managing the delivery of data protection training, working in collaboration with the Learning & Development team
- Line management of the Assistant Data Protection Officer

You will be experienced in a similar role from within a large, complex organisation, ideally within the not for profit sector. You will have solid knowledge of relevant regulations (GDPR and Data Protection Act 2018, Privacy and Electronic Communications Regulations 2003) and be confident in providing advice and guidance related to these to varying audiences. An experienced team/people manager, you will be eager to lead a busy and successful function.

You will be contracted to our London, Haig House Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.

Employee benefits include:

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

We have a newly created opportunity for a Head of Scotland to join us to promote, advocate and champion for our vital work and connections across Scotland.

It is an exciting time to join us as we commence work on delivering our new 10 year strategy. Much of our work already revolves around the connections made across our communities and wider society. With the creation of this new role, we want to better harness the power of those connections to support our communities in the most effective way possible and promote our important role in bringing people together.

This role will see you as Head of Scotland, where you will be our key representative and point of contact in Scotland, building and sustaining networks and connections with key stakeholders and partners, including senior military, government ministers, charity partners and senior leadership.

The role places significant emphasis on matrix working internally, building connections across Scotland and will see you as our spokesperson in Scotland, providing a public face for the charity under the brand ‘Poppyscotland’, attending events and meetings, speaking to the media and engaging widely across the region.

Reporting to our Executive Director: Membership, key responsibilities will include:

- Acting as the point of contact, focal point and voice as well as representing the unique needs of Scotland
- Liaising regularly with the Scottish Government, MSPs, Scottish MPs, Scotland-based Military bases, as well as liaison with Scottish charity partners including Legion Scotland, SSAFA Scotland, OA Scotland and Erskine.
- Maintaining a good knowledge of all RBL activity, branded Poppyscotland, in Scotland, acting as reference point for Services, Fundraising, Remembrance, Public Relations and Campaigns, Policy and Research
- Promoting and advocating our strategy in a way that is responsive to the specific context of Scotland and play a significant leadership role in the development and delivery of an organisation wide Scotland plan
- Provide leadership and guidance on Scottish matters to the our Executive Board

You will be an experienced strategic leader, with excellent networking and communication skills and the ability to build strong strategic partnerships and influence at senior level. You will have a strong understanding of the political, cultural and social landscape in Scotland, with experience as a spokesperson or figurehead with media skills and exposure.

This role is 28 hours per week, to be worked as required by the role, with the ability to work flexibly (including evenings and weekends). You will be expected to travel regularly in the course of your work, including regularly across Scotland. You will be contracted to your home address, where you will be expected to work when not travelling.

Employee benefits include –

- 28 day’s paid holiday pro rata (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

We are committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

We have a newly created opportunity for a Head of Northern Ireland and Republic of Ireland to join us at RBL to promote, advocate and champion for our vital work and connections across NI&ROI.

It is an exciting time to join RBL as we commence work on our new 10 year strategy. Much of our work already revolves around the connections made across our communities and wider society. But with the creation of three new roles we aim to lead this work across Wales, Scotland and Northern Ireland and ROI, in order to better harness the power of those connections to support our communities in the most effective way possible and promote our important role in bringing people together.

This role will see you as Head of Northern Ireland and Republic of Ireland, where you will be RBL’s key representative and point of contact in NI&ROI, building and sustaining networks and connections with key stakeholders and partners, including senior military, government ministers, charity partners and senior leadership.

The role places significant emphasis on matrix working internally, building connections across NI&ROI and will see you as RBL’s spokesperson providing a public face for the charity, attending events (eg Islandbridge) and meetings, speaking to the media and engaging widely across the region.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Executive Director: Membership, key responsibilities will include:

- Working closely with the Membership Council Representative, to act as the point of contact, focal point and voice for RBL as well as representing the unique needs of NI&ROI to RBL
- Liaising regularly with the NI&ROI Governments, elected representatives, the Veterans Commissioner for Northern Ireland, military bases, Reserve and Cadet Force Associations and charity partners
- Maintaining a good knowledge of all RBL activity in NI&ROI, acting as reference point for Services, Fundraising, Remembrance, Public Relations, Membership and Campaigns, Policy and Research
- Promoting and advocating RBL’s strategy in a way that is responsive to the specific context of NI&ROI and play a significant leadership role in the development and delivery of an organisation wide NI&ROI plan.
- Provide leadership and guidance on NI&ROI matters to the RBL Executive Board

You will be an experienced strategic leader, with excellent networking and communication skills and the ability to build strong strategic partnerships and influence at senior level. You will have a strong understanding of the political, cultural and social landscape in NI&ROI, with experience as a spokesperson or figurehead with media skills and exposure.

This role is 28 hours per week, to be worked as required by the role, with the ability to work flexibly (including evenings and weekends). You will be expected to travel regularly in the course of your work, including regularly across NI&ROI. You will be contracted to your home address, where you will be expected to work when not travelling.

Employee benefits include –

- 28 day’s paid holiday pro rata (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

We have a newly created opportunity for a Head of Wales to join us at RBL to promote, advocate and champion for our vital work and connections across Wales.

It is an exciting time to join RBL as we commence work on our new 10 year strategy. Much of our work already revolves around the connections made across our communities and wider society. But with the creation of three new roles we aim to lead this work across Wales, Scotland and Northern Ireland and ROI, in order to better harness the power of those connections to support our communities in the most effective way possible and promote our important role in bringing people together.

This role will see you as Head of Wales, where you will be RBL’s key representative and point of contact in Wales, building and sustaining networks and connections with key stakeholders and partners, including senior military, government ministers, charity partners and senior leadership.

The role places significant emphasis on matrix working internally, building connections across Wales and will see you as RBL’s spokesperson in Wales, providing a public face for the charity, attending events and meetings, speaking to the media and engaging widely across the region.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Executive Director: Membership, key responsibilities will include:

- Working closely with the Membership Council Representative to act as the point of contact, focal point and voice for RBL as well as representing the unique needs of Wales to RBL
- Liaising regularly with the Welsh Government, MSs, Welsh MPs, the Veterans Commissioner for Wales, Wales-based Military bases, Reserve and Cadet Force Associations and Welsh charity partners
- Maintaining a good knowledge of all RBL activity in Wales, acting as reference point for Services, Fundraising, Remembrance, Public Relations, Membership and Campaigns, Policy and Research
- Promoting and advocating RBL’s strategy in a way that is responsive to the specific context of Wales and play a significant leadership role in the development and delivery of an organisation wide Wales plan
- Provide leadership and guidance on Welsh matters to the RBL Executive Board

You will be an experienced strategic leader, with excellent networking and communication skills and the ability to build strong strategic partnerships and influence at senior level. You will have a strong understanding of the political, cultural and social landscape in Wales, with experience as a spokesperson or figurehead with media skills and exposure.

This role is 28 hours per week, to be worked as required by the role, with the ability to work flexibly (including evenings and weekends). You will be expected to travel regularly in the course of your work, including regularly across Wales. You will be contracted to your home address, where you will be expected to work when not travelling.

Employee benefits include –

- 28 day’s paid holiday pro rata (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
 
If you require this advert and/or Vacancy Information Pack in the Welsh language, please see our direct advert via our Careers page.