Job Title: Food Services Assistant
Directorate: National Memorial Arboretum
Location: National Memorial Arboretum, DE13 7AR
Contract: Permanent, Part Time, Average 30 hr per week, 5 days out of 7
Salary: FTE £17,143 per annum pro rata

About The National Memorial Arboretum
The National Memorial Arboretum is the UK’s centre for year-round Remembrance - a vibrant, living landscape of reflection and inspiration. Located in Staffordshire, the 150-acre Arboretum is a special place honouring those who have served, and continue to serve, our nation in many different ways. The site includes the iconic Armed Forces Memorial, a lasting tribute to those in the Armed Forces who have lost their lives in the service of their country. Recent multi-million-pound investments have doubled the size of the extensive visitor and learning facilities and created a brand-new events facility for public and private use with a banqueting capacity of over 300. The Arboretum now welcomes over 300,000 visitors each year, hosts over 200 events and engages with around 16,000 student visitors. The centre is part of The Royal British Legion.

Our Values and Behaviours
Does the following describe you?

• A desire to deliver a great customer experience
• Enjoy and thrive working in teams and with others
• Passionate about supporting the ongoing development of the Arboretum
• Come to work each day to be the best you can and to learn and develop
• An encourager, eager to share your knowledge and experience to help others

If so then we would like you hear from you ….

The Role

The Arboretum is looking to recruit a Food Service Assistant, to work alongside the established team. Reporting to the Food Services Manager, key responsibilities include:
• To deliver high standards of customer service, food quality, cleanliness and presentation standards as laid out in the Food Services Strategy.

• Support all areas of activity within the food service department to supply: visitor day catering, which includes a 380 cover Restaurant, a Coffee Shop and Satellite outlets within the grounds of the Arboretum.

• To be part of the hospitality team for table waited functions in Aspects Events Centre, which holds daytime and evening events catering up to and including formal banqueting for up to 500 attendees.

The successful candidate must have proven Food Services experience, good interpersonal and communication skills are essential.  Attendance outside normal working hours will occasionally be required and the ability to work under pressure will be essential.

How to Apply
Please apply by clicking 'Apply Online'

Please specify preference of working hours in your application.

Closing date for this role is Monday 25th November 2019.

Job title: Benefits, Debt and Money Advisor Level 2
Region: Homebased covering Wales
Directorate: Regional Operations
Contract: 6 months FTC, Full Time, 35 hours per week
Salary:  £26,010 per annum pro rata

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin - ensuring their unique contribution is never forgotten. We've been here since 1921 and we'll be here as long as they need us.

Our Values and Behaviours
Does the following describe you?
- a desire to provide great service and support
- enjoy and thrive working in teams and with others
- passionate about supporting the Armed Forces community and honouring their contribution
- come to work each day to be the best you can and to learn and develop

If so then we would like you hear from you ....

The Role
The Royal British Legion’s Benefits, Debt and Money Advice Service supports beneficiaries and their families who are experiencing financial difficulties. We are seeking to recruit a committed and enthusiastic team player to join the team delivering a high quality, person-centred Benefits, Debt and Money Advice Service across the Wales region.

With a passion for supporting beneficiaries whose issues may include welfare benefit appeals and priority debts, you will require the ability to work under your own initiative, combined with up to date knowledge and experience.

You will have significant experience of managing a caseload of debt and benefit cases, and of prioritising tasks on a daily basis.  You will provide advice, advocacy and representation using your knowledge and experience of the relevant legislation.

You will have excellent interpersonal skills and be able to foster and maintain strong relationships to ensure proactive and effective work with clients, colleagues and other stakeholders.

You will be home based covering Wales with regular attendance at the Cardiff Office.

You will be required to travel regularly for meetings, carrying out appointments and attending training.

Extensive travel is required across Wales.  Regional travel will also be required. A full driving license is essential.

The role is subject to relevant employment checks, including Enhanced DBS Clearance.

How to Apply

Please apply by clicking 'Apply Online'

The closing date for the role is Tuesday 26th November 2019.

Interviews will be held on Tuesday 3rd December 2019 at the Cardiff Office, Alliance House, 18/19 Hight St, Cardiff, CF10 1PT.

Job title: Advice and Information Officer
Region: Plymouth, South West
Directorate: Operations
Contract: 4 Months FTC Contract (possible potential to extend), Full Time 35 hours per week
Salary: £20,163.00 per annum pro rata

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?
- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others
If so then we would like to hear from you ….

The Role
As a Royal British Legion Advice and Information Officer, you will office based out of the Plymouth Pop In with some travel to deliver Outreach sessions.

Accustomed to providing advice and information support to customers, you'll have an understanding of statutory welfare provision and experience of building relationships with a range of different agencies. An excellent communicator with an outgoing personality and strong organisational and planning skills, you will also need good IT skills and be confident in supporting our beneficiaries.

It is essential that you have an empathy with the UK armed forces community and some knowledge and understanding of this area would also be an advantage.

There is a requirement for some travel, therefore a full driving licence and use of a car is desirable for this role with motor mileage being paid.

How to Apply
Please apply by clicking 'Apply Online'

Closing date for this role is Tuesday 19th November 2019

Job title: Case Officer
Region: South West
Directorate: Operations 
Contract: 4 Months Fixed Term Contract, Part Time - 18 hours per week
Salary: £12,762 per annum (FTE £24,816 per annum)

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours
Does the following describe you?

- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role
An opportunity has arisen to join the South West Area Team as a Case Officer on a temporary contract for four months, working 18 hours per week. Those hours could be split or may be negotiable.

As a Case Officer, you will work with individuals eligible for Legion assistance to help them to access the right support in a timely and seamless way in areas such as finance, employment, health or housing advice or overcoming temporary crisis. You will also support the work of our volunteer caseworkers. A self-starter, confident at working independently, you will be responsible for forging successful relationships with statutory bodies and other agencies to maximise our reach and impact.

An experienced and customer focused case manager, assured in advocating on behalf of clients, you will have a good understanding of the UK benefits system and be used to working across multiple agencies. You’ll also need to be a strong team player, with excellent communication, planning and organisational skills.

How to Apply
Please apply by clicking 'Apply Online'

Closing date for this role is Tuesday 19th November 2019

Interviews will be held on Friday 22nd November 2019 in Plymouth (British Legion Pop In Centre, 174 Armada Way, PL1 1JU).

Job title: QA Adviser (Product Safety)
Region: National
Directorate: Commercial
Contract: FTC 6 Months, Full Time 35 hours per week
Salary: £30,000 per annum (if based in London – plus £4,452 London Weighting)

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours
Does the following describe you?

- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role
We are looking for an experienced QA adviser to support the business in safety analysis of products that are provided for sale or donation across the organisation.

Supporting the QA Adviser (Product Safety) you will identify products required to be tested to assure compliance, submit for appropriate tests and assess the results.

You will also support in obtaining compliance documentation from suppliers of our products across the organisation.

This role can be based within any of our offices regionally.

How to Apply
Please apply by clicking 'Apply Online'

Closing date for this role is Sunday 24 November 2019

Interviews will be held in Birmingham (81 New Street, B2 4BA)

Job title: Finance Analyst
Region: London
Directorate: Finance & Commercial
Contract: Permanent, Full Time 35 hours per week
Salary: £44,452 - £49,452 per annum
(£40,000 - £45,000 per annum plus £4,452 London Weighting)

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours
Does the following describe you?

- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others

If so then we would like you hear from you ….

The Role

We’re looking for a technically strong CCAB qualified accountant who is passionate about the charity sector to deliver high quality financial information, produce insightful analysis and develop reporting at the Royal British Legion.

You’ll be a keen problem solver with an eye for detail, an effective communicator with the ability to build strong relationships and have a strong focus on customer service, planning and organising. You will have a strong track record of developing and providing high quality reporting and analysis that supports effective decision-making, and be experienced in budgeting, forecasting and offering commercial support.

The successful candidate will be a key member of the Financial Planning & Analysis team, working closely with the Head of Financial Planning & Analysis and the Finance Systems Team to deliver the information that senior management needs in order to make effective decisions about the future of the organisation.

How to Apply
Please apply by clicking 'Apply Online'

Closing date for this role is Tuesday 19th November 2019

Job title: PA to Director of Remembrance and Marketing
Region: London HQ
Directorate: Remembrance and Marketing
Contract: Full time Permanent, 35 hours per week
Salary: £30,430 per annum (£25,978.00 per annum plus £4452 London Weighting)

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours
Does the following describe you?

- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role
We have an exciting opportunity for an experienced PA to provide proactive administrative support to the Legion’s Director of Remembrance and Marketing.
You will be required to have initiative, flexibility and the ability to work under pressure and willingness to take on responsibility.  You should have the confidence to deal with the Legion’s senior management team, Trustees and representatives from external organisations at a high level, together with discretion and previous experience at a Director level.
The successful candidate will have excellent Microsoft Office skills with the ability to manage and prioritise a large and demanding workload and feel comfortable working alone when necessary.

How to Apply
Please apply by clicking 'Apply Online'

Closing date for this role is: Monday 18th November 2019
Interviews will be held on Monday 25th November, 199 Borough High Street, SE1 1AA

Job title: HR Systems Manager
Region: London
Directorate: HR and L&OD
Contract: Permanent, Full Time – 35 hours per week
Salary: £52,855 per annum (£48,403 plus £4,452 London Weighting)

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours
Does the following describe you?

- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role
We are looking to recruit an exceptional HR Systems Manager to oversee the development and support of the Legion’s suite of HR and Payroll systems.

Reporting to the Assistant Director of HR, you will lead a team of three staff. You will:
- Take responsibility for the development and ongoing support for HR and Payroll systems (including iTrent, Business Objects and Document Logistix), ensuring that the systems are configured to support business needs
- Provide an excellent support service for system users, ensuring that users receive the training and guidance they need
- Manage the contracts with our external HR systems suppliers and monitor supplier performance in line with agreed SLAs
- Act as HR Systems lead on a number of cross organisational projects designed to improve process efficiency and data management

The successful candidate will be highly technical with significant experience of managing HR and Payroll systems, ideally iTrent, in a large and complex organisation. You will have a thorough understanding of the principles of data management and be experienced in analysing data and developing reports to support key business decisions. An excellent communicator with a strong customer service ethos, you will build relationships with stakeholders at all levels, both internally and externally. An experienced people manager, you will also be able to demonstrate a thorough understanding of successful project management. It is also vital that you demonstrate alignment with the Legion’s values.

This is a full-time role. You will be required to attend our Head Office in Borough at least three days per week.

How to Apply
Please apply by clicking 'Apply Online'

Closing date for this role is Sunday 17th November 2019