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Royal British Legion
Bexhill-on-Sea, East Sussex (On-site)
£12.86 to £13.06 per hour
Temporary
Job description
About The Role
We’re expanding our team and looking for a Casual Care Assistant to join us at Mais House. This is a flexible, casual role where shifts are offered on an as-needed basis, giving you the choice to accept shifts that fit around your availability. The role includes day and night shifts, including weekends, with no fixed hours or guaranteed shifts. Night shifts will include an additional Night Allowance of £0.95 per hour.
Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK. An enhanced DBS check will be required for this role.
As a Care Assistant, you will play a vital role in delivering compassionate care to our residents, many of whom have served in the Armed Forces. Your responsibilities will include assisting with personal care, supporting residents with their daily routines, and ensuring their comfort and dignity at all times. You will help with mobility, nutrition, and medication as required, and will work closely with colleagues to provide a safe, welcoming environment. Maintaining accurate care records and communicating effectively with residents, families, and healthcare professionals will also be an essential part of your role.
We are looking for individuals who are passionate about delivering excellent care, putting people at the heart of everything they do. While an NVQ Level 2 qualification is desirable, we are happy to support you in achieving this if you are committed to progressing your career. A generous pension scheme and access to our Employee Assistance Programme are just some of the additional benefits you’ll enjoy as part of our team.
This is your chance to join a supportive, values-driven team and make a positive difference to the lives of those who have served. Your dedication will ensure their contributions are never forgotten.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include -
- 22 days of paid annual leave plus bank holidays (pro rata)
- Generous pension with employer contributions up to 14% (salary sacrifice options available)
- Life assurance of 3 times your salary
- Enhanced sick pay
- Paid carers and dependents leave
- DBS checks covered by us
- Free parking
- Access to internal and external learning and development opportunities
- Rewards hub with exclusive discounts
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We’re expanding our team and looking for a Casual Care Assistant to join us at Mais House. This is a flexible, casual role where shifts are offered on an as-needed basis, giving you the choice to accept shifts that fit around your availability. The role includes day and night shifts, including weekends, with no fixed hours or guaranteed shifts. Night shifts will include an additional Night Allowance of £0.95 per hour.
Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK. An enhanced DBS check will be required for this role.
As a Care Assistant, you will play a vital role in delivering compassionate care to our residents, many of whom have served in the Armed Forces. Your responsibilities will include assisting with personal care, supporting residents with their daily routines, and ensuring their comfort and dignity at all times. You will help with mobility, nutrition, and medication as required, and will work closely with colleagues to provide a safe, welcoming environment. Maintaining accurate care records and communicating effectively with residents, families, and healthcare professionals will also be an essential part of your role.
We are looking for individuals who are passionate about delivering excellent care, putting people at the heart of everything they do. While an NVQ Level 2 qualification is desirable, we are happy to support you in achieving this if you are committed to progressing your career. A generous pension scheme and access to our Employee Assistance Programme are just some of the additional benefits you’ll enjoy as part of our team.
This is your chance to join a supportive, values-driven team and make a positive difference to the lives of those who have served. Your dedication will ensure their contributions are never forgotten.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include -
- 22 days of paid annual leave plus bank holidays (pro rata)
- Generous pension with employer contributions up to 14% (salary sacrifice options available)
- Life assurance of 3 times your salary
- Enhanced sick pay
- Paid carers and dependents leave
- DBS checks covered by us
- Free parking
- Access to internal and external learning and development opportunities
- Rewards hub with exclusive discounts
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted on: 19 January 2026
Closing date: 10 February 2026 at 00:00
Job ref: 0474
Tags: Social Care / Development
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Royal British Legion
Southwark, London (On-site)
£43,136 to £46,272 per annum (Inclusive of London Supplement)
Permanent
Job description
About The Role
We’re looking for a highly experienced and motivated Supporter Care Manager to lead our brilliant Supporter Care Team. In this role, you’ll make sure every supporter who contacts us receives a positive, professional, and memorable experience. From handling donations and enquiries to managing complaints and ensuring we meet our service standards, you’ll take ownership of delivering a high quality service that makes a real difference to how people feel about supporting us.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll oversee the day-to-day running of the Supporter Care function, driving efficiency, consistency, and care in everything we do. Working closely with colleagues across fundraising and beyond, you’ll help refine our processes, improve supporter journeys, and ensure feedback is acted on. It’s a role that combines leadership, strategy, and hands on delivery, perfect for someone who enjoys variety and isn’t afraid to challenge the status quo to make things better.
As a people-focused manager, you’ll build a supportive and inclusive environment where every team member can grow and thrive. You’ll lead by example, ensuring your team feels motivated, empowered, and clear on how their work contributes to the wider success of the organisation.
If you’re passionate about delivering outstanding customer care, love motivating others, and want to use your skills to lead a team that truly makes a difference, we’d love to hear from you.
You will be contracted to our London hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We’re looking for a highly experienced and motivated Supporter Care Manager to lead our brilliant Supporter Care Team. In this role, you’ll make sure every supporter who contacts us receives a positive, professional, and memorable experience. From handling donations and enquiries to managing complaints and ensuring we meet our service standards, you’ll take ownership of delivering a high quality service that makes a real difference to how people feel about supporting us.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll oversee the day-to-day running of the Supporter Care function, driving efficiency, consistency, and care in everything we do. Working closely with colleagues across fundraising and beyond, you’ll help refine our processes, improve supporter journeys, and ensure feedback is acted on. It’s a role that combines leadership, strategy, and hands on delivery, perfect for someone who enjoys variety and isn’t afraid to challenge the status quo to make things better.
As a people-focused manager, you’ll build a supportive and inclusive environment where every team member can grow and thrive. You’ll lead by example, ensuring your team feels motivated, empowered, and clear on how their work contributes to the wider success of the organisation.
If you’re passionate about delivering outstanding customer care, love motivating others, and want to use your skills to lead a team that truly makes a difference, we’d love to hear from you.
You will be contracted to our London hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Posted on: 19 January 2026
Closing date: 03 February 2026 at 00:00
Job ref: 0816
Tags: Fundraising
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Royal British Legion
Staffordshire (On-site)
£12.69 per hour
Temporary
Job description
About The Role
This is a casual Retail Assistant role, supporting the day-to-day running of the retail offer and helping to create a welcoming experience for visitors. Being a casual role means hours are offered on an as-needed basis rather than being fixed each week, making it a great option if you’re looking for flexibility or want to fit work around other commitments. Shifts are available across all seven days of the week, and you’re free to choose when you’re available.
The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.
You’ll be part of a friendly, customer focused team, helping visitors feel supported and making sure the shop is well presented and running smoothly. The role is varied and hands on, from assisting with purchases and answering questions, to supporting stock replenishment and working alongside volunteers. You’ll also act as a positive ambassador for the site, promoting activities and products in a way that feels natural and welcoming.
We’re looking for people who enjoy working with the public, communicate well and stay calm when things get busy. You don’t need to have done this exact role before if you bring strong customer service skills, a positive attitude and a willingness to learn, we’d love to hear from you. We welcome applications from people of all backgrounds and experiences and are committed to creating an inclusive and supportive working environment.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. We offer a fully flexible working pattern, with hours available across all 7 days of the week.
Employee benefits include -
- Employee Assistance Programme (EAP)
- Pension scheme subject to eligibility
- You are entitled to 28 days’ holiday per holiday year, including bank and public holidays. Your entitlement will be calculated on a pro rata basis, depending on the number of hours that you work.
- Annual leave should be used in the year it is accrued.
- Uniform will be provided (where applicable).
About the National Memorial Arboretum
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.
In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place – a living memorial that honours the dedication and sacrifice of our Armed Forces community.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
This is a casual Retail Assistant role, supporting the day-to-day running of the retail offer and helping to create a welcoming experience for visitors. Being a casual role means hours are offered on an as-needed basis rather than being fixed each week, making it a great option if you’re looking for flexibility or want to fit work around other commitments. Shifts are available across all seven days of the week, and you’re free to choose when you’re available.
The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.
You’ll be part of a friendly, customer focused team, helping visitors feel supported and making sure the shop is well presented and running smoothly. The role is varied and hands on, from assisting with purchases and answering questions, to supporting stock replenishment and working alongside volunteers. You’ll also act as a positive ambassador for the site, promoting activities and products in a way that feels natural and welcoming.
We’re looking for people who enjoy working with the public, communicate well and stay calm when things get busy. You don’t need to have done this exact role before if you bring strong customer service skills, a positive attitude and a willingness to learn, we’d love to hear from you. We welcome applications from people of all backgrounds and experiences and are committed to creating an inclusive and supportive working environment.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. We offer a fully flexible working pattern, with hours available across all 7 days of the week.
Employee benefits include -
- Employee Assistance Programme (EAP)
- Pension scheme subject to eligibility
- You are entitled to 28 days’ holiday per holiday year, including bank and public holidays. Your entitlement will be calculated on a pro rata basis, depending on the number of hours that you work.
- Annual leave should be used in the year it is accrued.
- Uniform will be provided (where applicable).
About the National Memorial Arboretum
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.
In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place – a living memorial that honours the dedication and sacrifice of our Armed Forces community.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted on: 19 January 2026
Closing date: 03 February 2026 at 00:00
Job ref: 0944
Tags: Retail / Sales
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Thank you!
Royal British Legion
Kent (On-site)
£12,000 to £12,282 per annum (17.5 hours per week, pro-rata from £24,000 to £24,565 FTE)
Temporary
Job description
This part-time maternity cover role (17.5 hours per week) is a great opportunity for someone who enjoys being at the heart of a busy team and keeping things running smoothly. You’ll be supporting colleagues across Community Fundraising and the Poppy Appeal, helping with the everyday work that makes a big difference to how we engage with supporters, volunteers and each other.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The role offers plenty of variety and would suit someone who likes to stay organised, is comfortable working with systems and data, and enjoys responding to different requests throughout the day. You’ll be trusted to manage information carefully, support shared processes and get involved in smaller pieces of work as they come up. There’s room to learn, ask questions and contribute ideas, particularly if you enjoy improving how things are done and spotting where processes could work better.
We’re looking for someone who is reliable, approachable and enjoys working as part of a team. You might be returning to work, looking for part-time hours that fit around other commitments, or simply wanting a role where you can use your skills in a supportive environment. You don’t need to tick every box to apply we value transferable skills, attention to detail and a willingness to get stuck in. Flexible working patterns are available and can be discussed once an offer is made, and we welcome applications from people from all backgrounds.
You will be contracted to our Aylesford hub. We’re offering flexibility around working patterns, with options including:
- Monday to Friday, 9:00am–12:30pm (3.5 hours per day), or
- Monday & Tuesday, 9:00am–5:00pm, and Wednesday, 9:00am–12:30pm
We’re happy to discuss working hours in more detail once an offer has been made.
Employee benefits include – Pro Rata
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The role offers plenty of variety and would suit someone who likes to stay organised, is comfortable working with systems and data, and enjoys responding to different requests throughout the day. You’ll be trusted to manage information carefully, support shared processes and get involved in smaller pieces of work as they come up. There’s room to learn, ask questions and contribute ideas, particularly if you enjoy improving how things are done and spotting where processes could work better.
We’re looking for someone who is reliable, approachable and enjoys working as part of a team. You might be returning to work, looking for part-time hours that fit around other commitments, or simply wanting a role where you can use your skills in a supportive environment. You don’t need to tick every box to apply we value transferable skills, attention to detail and a willingness to get stuck in. Flexible working patterns are available and can be discussed once an offer is made, and we welcome applications from people from all backgrounds.
You will be contracted to our Aylesford hub. We’re offering flexibility around working patterns, with options including:
- Monday to Friday, 9:00am–12:30pm (3.5 hours per day), or
- Monday & Tuesday, 9:00am–5:00pm, and Wednesday, 9:00am–12:30pm
We’re happy to discuss working hours in more detail once an offer has been made.
Employee benefits include – Pro Rata
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted on: 19 January 2026
Closing date: 27 January 2026 at 00:00
Job ref: 0940
Tags: Administration
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Thank you!
Royal British Legion
City of London, London (On-site)
£75,000 to £80,000 per annum, inclusive of London and Market Supplement if applicable
Permanent
Job description
Here at the Royal British Legion, we are currently embarking on an exciting new phase in line with our recently launched strategy. As part of this transformation, we are seeking a Head of People Business Partnering in a newly created leadership role within our People and Organisational Development directorate.
This role will see you to ensuring the directorate is fully aligned to business priorities, enabling strong leadership, effective workforce planning and a culture that supports delivery of our 2035 strategy. You will provide insight and challenge to business leaders to support with translating strategy into practical people plans, managing change confidently and fostering high performance and inclusion.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Leading a high performing team of People Business Partners, key responsibilities will include:
- Strategic partnership and leadership support: Act as a senior adviser to the Executive Director, Directors and senior leadership teams, whilst ensuring business partnering is consistent, commercially aware and outcome focused
- Workforce planning and organisational design: Own the methodology and standards for workforce planning and organisational design across RBL, overseeing organisational design activity, ensuring structures are effective, affordable and aligned to strategic goals
- Change and transformation: Partner with leaders to design and deliver people elements of organisational change, collaborating with the Director of People Experience to ensure change is people-led and inclusive
- Culture, inclusion and wellbeing: Work closely with the EDI Manager to embed inclusive practice across leadership, development and decision making
- Performance and capability: Oversee consistent application of performance management frameworks, coaching leaders in managing performance, talent and engagement
- Leadership and team management: Lead, coach and develop the People Business Partnering team, ensuring they work as a cohesive, trusted and influential function
- Cross-directorate collaboration: Work in partnership with Heads of People Operations, Talent, and EDI to ensure seamless delivery across all people services
We are looking for a CIPD qualified People leader. You will bring proven experience leading a senior HR/People or business partnering function in a similar complex, multi site organisation, with a strong understanding of employment law, HR practice and people metrics.
This is a unique opportunity to play a critical role in shaping the future of RBL. You will be instrumental in shaping our People priorities. If you are passionate about leading a high performing and well respected People function, this is the role where your vision and leadership will make a tangible difference.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Date(s): First Stage: 10th and 12th February, in person at our Haig House, London, office
Second Stage: Date(s) TBC
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
This role will see you to ensuring the directorate is fully aligned to business priorities, enabling strong leadership, effective workforce planning and a culture that supports delivery of our 2035 strategy. You will provide insight and challenge to business leaders to support with translating strategy into practical people plans, managing change confidently and fostering high performance and inclusion.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Leading a high performing team of People Business Partners, key responsibilities will include:
- Strategic partnership and leadership support: Act as a senior adviser to the Executive Director, Directors and senior leadership teams, whilst ensuring business partnering is consistent, commercially aware and outcome focused
- Workforce planning and organisational design: Own the methodology and standards for workforce planning and organisational design across RBL, overseeing organisational design activity, ensuring structures are effective, affordable and aligned to strategic goals
- Change and transformation: Partner with leaders to design and deliver people elements of organisational change, collaborating with the Director of People Experience to ensure change is people-led and inclusive
- Culture, inclusion and wellbeing: Work closely with the EDI Manager to embed inclusive practice across leadership, development and decision making
- Performance and capability: Oversee consistent application of performance management frameworks, coaching leaders in managing performance, talent and engagement
- Leadership and team management: Lead, coach and develop the People Business Partnering team, ensuring they work as a cohesive, trusted and influential function
- Cross-directorate collaboration: Work in partnership with Heads of People Operations, Talent, and EDI to ensure seamless delivery across all people services
We are looking for a CIPD qualified People leader. You will bring proven experience leading a senior HR/People or business partnering function in a similar complex, multi site organisation, with a strong understanding of employment law, HR practice and people metrics.
This is a unique opportunity to play a critical role in shaping the future of RBL. You will be instrumental in shaping our People priorities. If you are passionate about leading a high performing and well respected People function, this is the role where your vision and leadership will make a tangible difference.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Date(s): First Stage: 10th and 12th February, in person at our Haig House, London, office
Second Stage: Date(s) TBC
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
Posted on: 14 January 2026
Closing date: 05 February 2026 at 00:00
Job ref: 0937
Tags: Human Resources
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Royal British Legion
City of London, London (On-site)
£59,959 to £61,318 per annum, inclusive of London and Market Supplements
Permanent
Job description
We have an exciting opportunity for a People Experience Manager to join our People and OD directorate at RBL to lead the delivery of employee experience, engagement and culture activity across our organisation.
In line with our recently launched strategy, this is a newly created position and a fantastic opportunity to drive and shape how people feel about working at RBL. This role will see you designing and coordinating employee culture initiatives and using insight from engagement data, employee feedback and organisational priorities to shape our culture initiatives linked to our values, behaviours and 10 year strategy.
You will work closely with People Business Partners, Talent, L&D and People Operations to ensure culture and engagement interventions are aligned, evidence based and responsive. This is a hands on role, combining leadership of the People Experience Adviser with day to day delivery.
Reporting to our Director of People Experience, key responsibilities will include:
- Lead the coordination and delivery of RBL’s employee experience and engagement activity
- Manage the annual engagement survey process, including question design, implementation, analysis and organisation-wide reporting
- Use insight from surveys, listening activity and people data to identify trends and recommend interventions
- Work with People Business Partners to provide people experience support to organisational change initiatives
- Manage and support the People Experience Adviser, ensuring clarity of role, priorities and development
- Build strong working relationships across the People Directorate and with leaders across RBL
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
In line with our recently launched strategy, this is a newly created position and a fantastic opportunity to drive and shape how people feel about working at RBL. This role will see you designing and coordinating employee culture initiatives and using insight from engagement data, employee feedback and organisational priorities to shape our culture initiatives linked to our values, behaviours and 10 year strategy.
You will work closely with People Business Partners, Talent, L&D and People Operations to ensure culture and engagement interventions are aligned, evidence based and responsive. This is a hands on role, combining leadership of the People Experience Adviser with day to day delivery.
Reporting to our Director of People Experience, key responsibilities will include:
- Lead the coordination and delivery of RBL’s employee experience and engagement activity
- Manage the annual engagement survey process, including question design, implementation, analysis and organisation-wide reporting
- Use insight from surveys, listening activity and people data to identify trends and recommend interventions
- Work with People Business Partners to provide people experience support to organisational change initiatives
- Manage and support the People Experience Adviser, ensuring clarity of role, priorities and development
- Build strong working relationships across the People Directorate and with leaders across RBL
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
Posted on: 14 January 2026
Closing date: 22 January 2026 at 00:00
Job ref: 0939
Tags: Human Resources
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Royal British Legion
Southam, Warwickshire (On-site)
£20.66 to £22.33 per hour
Permanent
Job description
We are seeking motivated Allied Health Professionals to join our team in a rewarding role supporting our residents to achieve meaningful, functional outcomes. This position is open to qualified Occupational Therapist and Physiotherapist on a job share basis. We are looking individuals who are passionate about evidence-based practice and person-centred care. You will lead the provision of PT and OT assessment, addressing their physical, psychological and functional skills, to contribute to holistic care planning.
You will have a relevant degree in occupational therapy or physiotherapy and be registered with the HCPC and evidence of continuous professional development. Experience of working with older people and Dementia is essential for this role. You will manage case loads and prioritise the needs of our residents whilst keeping accurate and up to date records.
Being passionate about providing person-centred and holistic approach to intervention will help you to succeed in this role.
This role is a great opportunity for a dedicated professional who wants to improve the physical and mental wellbeing of our beneficiaries.
Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK. An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include -
- 25 day’s paid holiday plus bank holidays, increasing with service
- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Galanos House is a CQC Outstanding Care Home, and we continually strive to improve and innovate working alongside the people that live in the home. It’s where our residents can form special bonds and make new like-minded friends. We’re pleased to be able to offer both nursing and residential care in the main home and support for people living with dementia in Poppy Lodge. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious cafe and a number of multipurpose spaces which host groups, activities & events.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
You will have a relevant degree in occupational therapy or physiotherapy and be registered with the HCPC and evidence of continuous professional development. Experience of working with older people and Dementia is essential for this role. You will manage case loads and prioritise the needs of our residents whilst keeping accurate and up to date records.
Being passionate about providing person-centred and holistic approach to intervention will help you to succeed in this role.
This role is a great opportunity for a dedicated professional who wants to improve the physical and mental wellbeing of our beneficiaries.
Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK. An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include -
- 25 day’s paid holiday plus bank holidays, increasing with service
- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Galanos House is a CQC Outstanding Care Home, and we continually strive to improve and innovate working alongside the people that live in the home. It’s where our residents can form special bonds and make new like-minded friends. We’re pleased to be able to offer both nursing and residential care in the main home and support for people living with dementia in Poppy Lodge. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious cafe and a number of multipurpose spaces which host groups, activities & events.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted on: 13 January 2026
Closing date: 28 January 2026 at 00:00
Job ref: 0931
Tags: Social Care / Development
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Thank you!
Royal British Legion
Cromer, Norfolk (On-site)
£20.66 to £22.33 per hour
Permanent
Job description
We are seeking a motivated Allied Health Professional to join our team in a rewarding role supporting our residents to achieve meaningful, functional outcomes. This position is open to either a qualified Occupational Therapist or Physiotherapist who is passionate about evidence-based practice and person-centred care. You will lead the provision of PT or OT assessment, addressing their physical, psychological and functional skills, to contribute to holistic care planning
You will have a relevant degree in occupational therapy or physiotherapy and be registered with the HCPC and evidence of continuous professional development. Experience of working with older people and Dementia is essential for this role. You will manage case loads and prioritise the needs of our residents whilst keeping accurate and up to date records.
Being passionate about providing person-centred and holistic approach to intervention will help you to succeed in this role.
This role is a great opportunity for a dedicated professional who wants to improve the physical and mental wellbeing of our beneficiaries.
Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK. An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include -
- 25 day’s paid holiday plus bank holidays, increasing with service
- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
We are situated in the popular seaside resort of Cromer on the beautiful north Norfolk coast. We have 87 beds, and provide nursing, residential and personal care, as well as specialist dementia care. We also provide day care, five days per week, within our dedicated day care unit. Our highly trained and skilled staff team put our residents at the core of everything we do. We aim to make a positive difference to your life, in a friendly, caring and warm environment
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
You will have a relevant degree in occupational therapy or physiotherapy and be registered with the HCPC and evidence of continuous professional development. Experience of working with older people and Dementia is essential for this role. You will manage case loads and prioritise the needs of our residents whilst keeping accurate and up to date records.
Being passionate about providing person-centred and holistic approach to intervention will help you to succeed in this role.
This role is a great opportunity for a dedicated professional who wants to improve the physical and mental wellbeing of our beneficiaries.
Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK. An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include -
- 25 day’s paid holiday plus bank holidays, increasing with service
- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
We are situated in the popular seaside resort of Cromer on the beautiful north Norfolk coast. We have 87 beds, and provide nursing, residential and personal care, as well as specialist dementia care. We also provide day care, five days per week, within our dedicated day care unit. Our highly trained and skilled staff team put our residents at the core of everything we do. We aim to make a positive difference to your life, in a friendly, caring and warm environment
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted on: 13 January 2026
Closing date: 28 January 2026 at 00:00
Job ref: 0924
Tags: Social Care / Development
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Thank you!
Royal British Legion
City of London, London (On-site)
£61,734 to £64,452 per annum, inclusive of London and Market Supplements
Permanent
Job description
Are you an experienced Finance professional looking for a new challenge? Would you like to join the Finance team for one of the UKs leading charities? We would love to hear from you!
We have an opportunity for a Senior Finance Business Partner to join our fantastic FP&A team here at RBL in a pivotal role supporting a portfolio of teams across our central services functions.
Your focus will be to deliver strong and effective financial management for our Support Directorates, including DDaT (Digital, Data and Technology), Finance and Commercial, and People (HR). You will work closely with Executive Directors and Directors, as well as operational teams to provide senior financial and commercial support, analysis, challenge and advice to enable decision making on a sound financial basis. Developing trusted relationships with the senior management team and budget holders to ensure financial projections, budgets, forecasts, and business cases are robust and aligned with organisational strategy.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Managing a small team and reporting to our Director: Financial Planning and Analysis, key responsibilities will include:
- Work with senior leaders within your specific Directorates to support the preparation of long-term strategic plans, annual budgets and quarterly reforecasts
- Provide strategic guidance to your Directorates regarding financial performance, potential risks, and opportunities
- Lead the preparation and presentation of monthly, quarterly, and annual financial results to Directors and Executive Directors
- Develop effective and influential working relationships with the Executive Director, Directors and Senior Management teams. Act as a trusted advisor for both financial & non-financial matters.
- Maintain up to date personal level of financial competence/knowledge, including keeping abreast of changes in financial regulations and legislation directly affecting the Charity sector
- Line manage and mentor members of the finance team, encouraging their development and creating opportunities for study and growth
You will be a fully qualified finance professional with extensive experience in a similar, complex organisation, contributing to strategy, planning, forecasting, budgeting and analysis. You will be an experienced people manager, who is skilled at building strong relationships with and influencing senior management teams, acting as a trusted advisor at all times.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Should you wish to explore a Homebased/Remote working contract (which will not include the London supplement to salary), then this can be discussed at interview stage.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
We have an opportunity for a Senior Finance Business Partner to join our fantastic FP&A team here at RBL in a pivotal role supporting a portfolio of teams across our central services functions.
Your focus will be to deliver strong and effective financial management for our Support Directorates, including DDaT (Digital, Data and Technology), Finance and Commercial, and People (HR). You will work closely with Executive Directors and Directors, as well as operational teams to provide senior financial and commercial support, analysis, challenge and advice to enable decision making on a sound financial basis. Developing trusted relationships with the senior management team and budget holders to ensure financial projections, budgets, forecasts, and business cases are robust and aligned with organisational strategy.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Managing a small team and reporting to our Director: Financial Planning and Analysis, key responsibilities will include:
- Work with senior leaders within your specific Directorates to support the preparation of long-term strategic plans, annual budgets and quarterly reforecasts
- Provide strategic guidance to your Directorates regarding financial performance, potential risks, and opportunities
- Lead the preparation and presentation of monthly, quarterly, and annual financial results to Directors and Executive Directors
- Develop effective and influential working relationships with the Executive Director, Directors and Senior Management teams. Act as a trusted advisor for both financial & non-financial matters.
- Maintain up to date personal level of financial competence/knowledge, including keeping abreast of changes in financial regulations and legislation directly affecting the Charity sector
- Line manage and mentor members of the finance team, encouraging their development and creating opportunities for study and growth
You will be a fully qualified finance professional with extensive experience in a similar, complex organisation, contributing to strategy, planning, forecasting, budgeting and analysis. You will be an experienced people manager, who is skilled at building strong relationships with and influencing senior management teams, acting as a trusted advisor at all times.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Should you wish to explore a Homebased/Remote working contract (which will not include the London supplement to salary), then this can be discussed at interview stage.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Posted on: 12 January 2026
Closing date: 27 January 2026 at 00:00
Job ref: 0927
Tags: Finance
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Thank you!
Royal British Legion
Essex (On-site)
£69,303 (includes car allowance of £4,743) plus market supplement of up £4,000 per annum
Permanent
Job description
Are you passionate about promoting excellence in care and ensuring the highest standards for the Armed Forced Community?
We are seeking a dynamic Head of Care and Quality Standards to lead the strategic development and operation oversight of quality assurance across our six care homes and related services. This is a unique opportunity to influence policy, drive continuous improvement and make a lasting impact to those we support.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Key responsibilities:
- As Head of Care and Quality Standards, you will lead strategic quality and compliance initiatives across all RBL care homes, ensuring regulatory readiness and best practice in care standards.
- Drive continuous improvement and governance, overseeing CQC inspections, internal audits, performance monitoring and embedding a culture of excellence, safety, and person centred-care.
- Provide operational leadership and support, guiding Home Managers and Quality Managers to improve practice and compliance. Lead investigations into serious incidents and complaints.
- Drive workforce development and engagement, collaborating with other teams to ensure staff training competency.
- Act as a key liaison with CQC, local authorities, health partners and beneficiaries’ families. Represent RBL in sector forums and policy discussions.
You will have:
- Proven experience in leading quality and compliance within health of social care settings.
- In-depth knowledge of regulatory frameworks, including CQC standards, safeguarding, and clinical governance.
- Strong leadership with the ability to influence and communicate at all levels.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (incl. for monthly team meetings).
Employee benefits include:
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Car Allowance Scheme - £4,743 per annum
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
About our Care Homes
The Royal British Legion operates six care homes across the UK, committed to providing exceptional residential, nursing, and dementia care to veterans and their families.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Details: Three stage recruitment process which will include virtual and face to face interviews
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We are seeking a dynamic Head of Care and Quality Standards to lead the strategic development and operation oversight of quality assurance across our six care homes and related services. This is a unique opportunity to influence policy, drive continuous improvement and make a lasting impact to those we support.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Key responsibilities:
- As Head of Care and Quality Standards, you will lead strategic quality and compliance initiatives across all RBL care homes, ensuring regulatory readiness and best practice in care standards.
- Drive continuous improvement and governance, overseeing CQC inspections, internal audits, performance monitoring and embedding a culture of excellence, safety, and person centred-care.
- Provide operational leadership and support, guiding Home Managers and Quality Managers to improve practice and compliance. Lead investigations into serious incidents and complaints.
- Drive workforce development and engagement, collaborating with other teams to ensure staff training competency.
- Act as a key liaison with CQC, local authorities, health partners and beneficiaries’ families. Represent RBL in sector forums and policy discussions.
You will have:
- Proven experience in leading quality and compliance within health of social care settings.
- In-depth knowledge of regulatory frameworks, including CQC standards, safeguarding, and clinical governance.
- Strong leadership with the ability to influence and communicate at all levels.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (incl. for monthly team meetings).
Employee benefits include:
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Car Allowance Scheme - £4,743 per annum
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
About our Care Homes
The Royal British Legion operates six care homes across the UK, committed to providing exceptional residential, nursing, and dementia care to veterans and their families.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Details: Three stage recruitment process which will include virtual and face to face interviews
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted on: 09 January 2026
Closing date: 24 January 2026 at 00:00
Job ref: 0899
Tags: Governance / Management
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Thank you!
Royal British Legion
Cromer, Norfolk (On-site)
£14.02 - £14.78 per hour
Permanent
Job description
We are looking for a compassionate and experienced Care Supervisor to lead and supervise care teams at Halsey House.
Work pattern: 37.5 hours per week, 3 shifts over 7 days between 07.00 - 19.30.
As Care Supervisor, you’ll be responsible for delivering high-quality, person-centred care. You will create and update care plans that prioritise individual needs, promoting health, well-being, and independence. Assessing and managing risks will be key to ensuring beneficiaries feel safe while maintaining their autonomy. Monitoring physical, mental, and psychological health will be a core part of your role, ensuring timely interventions when needed.
You will also manage shifts effectively, mentor team members, and foster a positive and supportive working environment. You’ll also contribute to continuous improvement by engaging in quality assurance activities, training, audits, and policy development.
We would like to hear from individuals who want to make a positive difference to the lives of those that have served, ensuring their unique contribution is not forgotten.
We’re looking for someone with:
- Level 3 Diploma in Adult Social Care or equivalent.
- Level 3 Team Leader/Supervisory Apprenticeship Standard (or willingness to work towards it).
- Experience in a care home, adult health, or social care setting, particularly supporting older people and those with dementia.
- Strong skills in assessing needs, creating and evaluating care plans.
- Experience in safe medication management, including ordering, storage, administration, and disposal.
- A compassionate approach to end-of-life care.
- A commitment to continuous professional development, especially in dementia care.
What we offer:
- Great staffing team, excellent facilities
- Flexible working hours
- Cycle to work scheme.
- Free parking
- Competitive generous pension plan
- Supported training and development. Legion wide
- Health care cash plan
- In house and independent counselling wellbeing scheme
- Retail discounts. Supermarkets, technology, travel, sport & leisure + lots more
- Refer a Friend scheme.
- Long Service and staff recognition awards
- LGTBQ safe space
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Work pattern: 37.5 hours per week, 3 shifts over 7 days between 07.00 - 19.30.
As Care Supervisor, you’ll be responsible for delivering high-quality, person-centred care. You will create and update care plans that prioritise individual needs, promoting health, well-being, and independence. Assessing and managing risks will be key to ensuring beneficiaries feel safe while maintaining their autonomy. Monitoring physical, mental, and psychological health will be a core part of your role, ensuring timely interventions when needed.
You will also manage shifts effectively, mentor team members, and foster a positive and supportive working environment. You’ll also contribute to continuous improvement by engaging in quality assurance activities, training, audits, and policy development.
We would like to hear from individuals who want to make a positive difference to the lives of those that have served, ensuring their unique contribution is not forgotten.
We’re looking for someone with:
- Level 3 Diploma in Adult Social Care or equivalent.
- Level 3 Team Leader/Supervisory Apprenticeship Standard (or willingness to work towards it).
- Experience in a care home, adult health, or social care setting, particularly supporting older people and those with dementia.
- Strong skills in assessing needs, creating and evaluating care plans.
- Experience in safe medication management, including ordering, storage, administration, and disposal.
- A compassionate approach to end-of-life care.
- A commitment to continuous professional development, especially in dementia care.
What we offer:
- Great staffing team, excellent facilities
- Flexible working hours
- Cycle to work scheme.
- Free parking
- Competitive generous pension plan
- Supported training and development. Legion wide
- Health care cash plan
- In house and independent counselling wellbeing scheme
- Retail discounts. Supermarkets, technology, travel, sport & leisure + lots more
- Refer a Friend scheme.
- Long Service and staff recognition awards
- LGTBQ safe space
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted on: 08 January 2026
Closing date: 23 January 2026 at 00:00
Job ref: 0921
Tags: Social Care / Development
Does something look incorrect in this job listing?
Thank you!
Royal British Legion
Cromer, Norfolk (On-site)
£45,793 to £49,506 per annum
Permanent
Job description
We are looking for a motivated and compassionate Nurse qualified Clinical Lead to join our friendly team at Halsey House.
We offer flexible working hours to fit your lifestyle. Our day shift runs from 8:00am to 8:30pm, including weekends and bank holidays.
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.
Key responsibilities of the role:
- Lead, support and direct our Nursing and care teams whilst promoting a stimulating and caring environment for all residents.
- Provide a high standard of professional practice and encourage the introduction and implementation of new ideas, current trends and methods of nursing using evidence-based practice.
- Oversee the planning and coordination of daily care, taking full responsibility for assessing, designing, implementing, and evaluating programmes of care
- Communicate and engage with residents and their families, as well as healthcare professionals to ensure the best care outcomes.
You will be a Registered Nurse with an active NMC pin and have experience of leading a team within a care home or similar health or social care environment. Relevant and demonstrable clinical experience, an awareness of CQC Regulations and other relevant legislation and experience of working with Quality Assurance systems and clinical audit is essential. An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 25 days’ paid holiday per year plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Halsey House is set in the popular seaside resort of Cromer, on the Norfolk coast, set in a beautiful historic building which was used as a hospital in the First and Second World Wars. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We provide nursing, residential and day care, as well as specialist dementia care. As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We offer flexible working hours to fit your lifestyle. Our day shift runs from 8:00am to 8:30pm, including weekends and bank holidays.
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.
Key responsibilities of the role:
- Lead, support and direct our Nursing and care teams whilst promoting a stimulating and caring environment for all residents.
- Provide a high standard of professional practice and encourage the introduction and implementation of new ideas, current trends and methods of nursing using evidence-based practice.
- Oversee the planning and coordination of daily care, taking full responsibility for assessing, designing, implementing, and evaluating programmes of care
- Communicate and engage with residents and their families, as well as healthcare professionals to ensure the best care outcomes.
You will be a Registered Nurse with an active NMC pin and have experience of leading a team within a care home or similar health or social care environment. Relevant and demonstrable clinical experience, an awareness of CQC Regulations and other relevant legislation and experience of working with Quality Assurance systems and clinical audit is essential. An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 25 days’ paid holiday per year plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Halsey House is set in the popular seaside resort of Cromer, on the Norfolk coast, set in a beautiful historic building which was used as a hospital in the First and Second World Wars. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We provide nursing, residential and day care, as well as specialist dementia care. As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted on: 08 January 2026
Closing date: 23 January 2026 at 00:00
Job ref: 0923
Tags: Social Care / Development
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Royal British Legion
London (On-site)
£42,090 Per Annum (Inclusive of London Supplement)
Permanent
Job description
About The Role
The Royal British Legion is looking for a Prospect Research Manager to join our Philanthropy team. We are looking for someone to join our passionate and driven Philanthropy team who loves uncovering opportunities, connecting insights, and helping to grow meaningful supporter relationships that make a real difference.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
In this role, you’ll lead on identifying and researching potential major donors, trusts, and companies, turning complex information into clear and actionable insights. Your work will directly influence how we approach fundraising, helping to build a strong prospect pipeline, support income growth, and strengthen our impact across the organisation.
You’ll deliver high-quality research, prepare detailed profiles and briefings, and play an important part in due diligence processes. You’ll also work closely with senior colleagues and trustees, contributing to strategic planning and ensuring decisions are informed, evidence-led, and forward-thinking.
We’re looking for someone who’s naturally curious and detail-driven, with a flair for transforming data into insight. You’ll have a strong understanding of data protection and confidentiality, excellent communication skills, and the confidence to collaborate with teams across all levels.
This is a brilliant opportunity to take ownership of a developing area and shape how we approach prospecting at an exciting time for the Legion. If you’re experienced in research, passionate about data, and motivated by helping teams achieve great results, we’d love to hear from you.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days per week connecting directly face-to-face with colleagues at the hub.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The Royal British Legion is looking for a Prospect Research Manager to join our Philanthropy team. We are looking for someone to join our passionate and driven Philanthropy team who loves uncovering opportunities, connecting insights, and helping to grow meaningful supporter relationships that make a real difference.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
In this role, you’ll lead on identifying and researching potential major donors, trusts, and companies, turning complex information into clear and actionable insights. Your work will directly influence how we approach fundraising, helping to build a strong prospect pipeline, support income growth, and strengthen our impact across the organisation.
You’ll deliver high-quality research, prepare detailed profiles and briefings, and play an important part in due diligence processes. You’ll also work closely with senior colleagues and trustees, contributing to strategic planning and ensuring decisions are informed, evidence-led, and forward-thinking.
We’re looking for someone who’s naturally curious and detail-driven, with a flair for transforming data into insight. You’ll have a strong understanding of data protection and confidentiality, excellent communication skills, and the confidence to collaborate with teams across all levels.
This is a brilliant opportunity to take ownership of a developing area and shape how we approach prospecting at an exciting time for the Legion. If you’re experienced in research, passionate about data, and motivated by helping teams achieve great results, we’d love to hear from you.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days per week connecting directly face-to-face with colleagues at the hub.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted on: 07 January 2026
Closing date: 22 January 2026 at 00:00
Job ref: 0640
Tags: Fundraising
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Royal British Legion
Staffordshire (On-site)
£12.69 per hour
Temporary
Job description
About The Role
We are looking for a casual Grounds Maintenance Operative to help care for the landscapes, gardens and green spaces at the National Memorial Arboretum. This is a chance to work in a truly impressive outdoor setting, with far-reaching views across open parkland, woodland and memorial areas that change beautifully with the seasons. Your work will help ensure the Arboretum continues to look its best for the many people who visit throughout the year.
The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.
The role is varied and hands-on, involving a wide range of horticultural and grounds maintenance tasks such as planting, pruning, mowing, woodland and boundary work, and general site upkeep. You’ll also support volunteers involved in horticultural projects and be a friendly, approachable presence for visitors, helping to enhance their experience of the gardens and landscape.
This position would suit someone who enjoys practical outdoor work, takes pride in high standards and values working as part of a team. You’ll be comfortable carrying out physical tasks safely, including occasional work at height, using appropriate equipment and following health and safety procedures. In return, you’ll spend your working days surrounded by some of the most impressive views in the region, contributing to the care of a nationally important landscape.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR.
Employee benefits include -
- Employee Assistance Programme (EAP)
- Pension scheme subject to eligibility
- You are entitled to 28 days’ holiday per holiday year, including bank and public holidays. Your entitlement will be calculated on a pro rata basis, depending on the number of hours that you work.
- Annual leave should be used in the year it is accrued.
- Uniform will be provided (where applicable).
About the National Memorial Arboretum
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.
In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place – a living memorial that honours the dedication and sacrifice of our Armed Forces community.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We are looking for a casual Grounds Maintenance Operative to help care for the landscapes, gardens and green spaces at the National Memorial Arboretum. This is a chance to work in a truly impressive outdoor setting, with far-reaching views across open parkland, woodland and memorial areas that change beautifully with the seasons. Your work will help ensure the Arboretum continues to look its best for the many people who visit throughout the year.
The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.
The role is varied and hands-on, involving a wide range of horticultural and grounds maintenance tasks such as planting, pruning, mowing, woodland and boundary work, and general site upkeep. You’ll also support volunteers involved in horticultural projects and be a friendly, approachable presence for visitors, helping to enhance their experience of the gardens and landscape.
This position would suit someone who enjoys practical outdoor work, takes pride in high standards and values working as part of a team. You’ll be comfortable carrying out physical tasks safely, including occasional work at height, using appropriate equipment and following health and safety procedures. In return, you’ll spend your working days surrounded by some of the most impressive views in the region, contributing to the care of a nationally important landscape.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR.
Employee benefits include -
- Employee Assistance Programme (EAP)
- Pension scheme subject to eligibility
- You are entitled to 28 days’ holiday per holiday year, including bank and public holidays. Your entitlement will be calculated on a pro rata basis, depending on the number of hours that you work.
- Annual leave should be used in the year it is accrued.
- Uniform will be provided (where applicable).
About the National Memorial Arboretum
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.
In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place – a living memorial that honours the dedication and sacrifice of our Armed Forces community.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted on: 07 January 2026
Closing date: 22 January 2026 at 00:00
Job ref: 0914
Tags: Retail / Sales
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Royal British Legion
City of London, London (On-site)
£58,818 to £64,452 per annum (inclusive of London and Market Supplements if applicable)
Permanent
Job description
We have an exciting new opportunity for an Information Security Manager to join our fantastic Service Delivery team at RBL.
This important and newly created role will see you take responsibility for developing, implementing, and maintaining security policies, procedures, and controls to protect the RBL data and systems and will lead on activities that assess, report and mitigate risk. You will play a pivotal role in the management and containment of security incidents, ensuring continuous improvement with RBLs security while raising awareness for staff, volunteer and member communities.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Head of Technology Operations and Security, key responsibilities will include:
- Lead on activities that assess, report and mitigate risk, with the focus being to protect the confidentiality, integrity, and availability of RBL’s information assets
- Take responsibility for RBLs information and data protection policies, practices and settings
- Lead on the design and implementation of robust processes for reviewing & addressing the data security posture of third-party suppliers
- Develop RBL’s policies and procedures in accordance with industry regulations and standards such as NIST, PCI-DSS, and ISO27001
- Implement and oversee security awareness training initiatives to ensure adherence to the organisation’s security protocols
You will be an expert in your field with significant experience in security and compliance management, comfortable with the management and complexity of information security. As a new role, you will be adaptable to change and happy to lead the direction of the post with strong communication skills and the ability to explain technical solutions to a non technical audience.
You will be contracted to our London Haig House Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
This important and newly created role will see you take responsibility for developing, implementing, and maintaining security policies, procedures, and controls to protect the RBL data and systems and will lead on activities that assess, report and mitigate risk. You will play a pivotal role in the management and containment of security incidents, ensuring continuous improvement with RBLs security while raising awareness for staff, volunteer and member communities.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Head of Technology Operations and Security, key responsibilities will include:
- Lead on activities that assess, report and mitigate risk, with the focus being to protect the confidentiality, integrity, and availability of RBL’s information assets
- Take responsibility for RBLs information and data protection policies, practices and settings
- Lead on the design and implementation of robust processes for reviewing & addressing the data security posture of third-party suppliers
- Develop RBL’s policies and procedures in accordance with industry regulations and standards such as NIST, PCI-DSS, and ISO27001
- Implement and oversee security awareness training initiatives to ensure adherence to the organisation’s security protocols
You will be an expert in your field with significant experience in security and compliance management, comfortable with the management and complexity of information security. As a new role, you will be adaptable to change and happy to lead the direction of the post with strong communication skills and the ability to explain technical solutions to a non technical audience.
You will be contracted to our London Haig House Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Posted on: 05 January 2026
Closing date: 20 January 2026 at 00:00
Job ref: 0922
Tags: IT
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