• Are you looking for volunteer roles ?

    Go to volunteering section

11

Jobs

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

The Royal British Legion, Remote
£29,170 per year
Posted today
Royal British Legion, Ripon (On-site)
£12.50 to £12.69 per hour
Posted 3 days ago
Royal British Legion, Ripon (On-site)
£12.50 per hour
Posted 3 days ago
Royal British Legion, City of London (On-site)
£45,227 to £46,272 per annum (Inclusive of London Supplement)
Posted 4 days ago
Royal British Legion, Bexhill-on-Sea (On-site)
£14.02 to £15.16 per hour
Posted 1 week ago
Royal British Legion, Cromer, Norfolk (On-site)
£13.81 - £14.01 per hour
Posted 1 week ago
Closing in 2 days
The Royal British Legion, Multiple Locations (Hybrid)
£22,683.9 - £25,204.5 per year plus car allowance
Posted 4 weeks ago
Page 1 of 1
Remote
£29,170 per year
Full-time
Permanent
Job description

We are seeking a dedicated Grants Officer to join our Online Grants Team ensuring that members of the Armed Forces Community receive crucial financial assistance when they cannot cover essential welfare needs themselves. This role is a vital link in providing immediate, life-changing support.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

The Grants Department is dynamic, adapting its focus based on RBL strategy and emerging community needs. The team operates across two primary functions: the Online Grants Team and the Central Grants Team, and flexibility is essential to meet high service demands and ensure continuous support across the department.

Key responsibilities underpin our service delivery including:

- Case Advocacy: Assess case priority and know when to advocate for established policy exceptions to meet the applicant’s needs most appropriately.
- Customer Service Excellence: Deliver considered, tailored support and communicate all decisions and updates clearly, professionally, and within a 24-hour response time.
- Expert Knowledge: Maintain working knowledge of welfare benefits and relevant statutory provisions.
- Value & Compliance: Identify the most cost-effective products and ensure all data handling adheres to GDPR and charitable requirements.
- Professional Conduct: Manage challenging situations and complex client issues with the utmost compassion, dignity, and professionalism.

You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (incl. for monthly team meetings).

Employee benefits include

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
 

Posted by
The Royal British Legion View profile Organisation type Registered Charity Company size More than 1000

We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through

The Royal British Legion logo Play
Posted on: 12 December 2025
Closing date: 31 December 2025 at 00:00
Job ref: 0890
Tags: Advice / Information