Individual Giving Manager

We are thrilled to again be partnering with a health/medical charity to support the recruitment of a new Individual Giving Manager (Retention & Development) on a permanent basis.

What’s on offer:

• Salary: £38,000-£46,000
• Working pattern: The organisation offers a hybrid working pattern, coming into the Chelsea/Sutton office 2 days/week.
• Managing a team of 3

With ambitious growth plans aimed at increasing income by over 60% in the next 5 years, the charity has exciting plans to grow and diversify the supporter base as well as develop audience first supporter journeys to provide donors with the best possible experience and maximise the lifetime value.
 
As the Individual Giving Manager - Supporter Retention & Development, you will play a pivotal role in the Individual Giving team. You will be responsible for the development and delivery of multi-channel (online and offline) activity and campaigns for Supporter Retention & Development including conversion, upgrade, reactivation, cross-selling, cash appeals & in memory income. You will lead on building the Supporter Retention & Development programme, focusing on growing income, the supporter base and improved engagement.

Key responsibilities include:

• Proven experience of Individual Giving / Direct Marketing within a multi-channel, multi-discipline environment to deliver significant returns and supporter satisfaction, especially through supporter retention & development programmes
• Understanding of the effective development and use of supporter contact strategies, turning analysis and insight into high performance actions
• Strong project-management experience, including managing budgets, schedules, creative development, and supplier relationships for fundraising direct marketing campaigns
• Experience of Individual Giving retention and acquisition programmes
• Experience of line management

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.