Membership Executive

The Talent Set are delighted to partner with a leading not-for-profit membership organisation to recruit for a Membership Executive role. This pivotal position involves managing and expanding membership portfolios, fostering strong relationships, and ensuring member satisfaction to support organisational growth and engagement.

Key Responsibilities

·       Create and deliver high-quality digital content across web, email, and social channels to support member engagement, acquisition, and retention.

·       Plan and manage content calendars aligned with campaigns, ensuring consistent messaging around membership benefits, initiatives, and community activity.

·       Maintain and optimise website and CMS content, ensuring key information is accurate, user-friendly, and SEO-driven.

·       Monitor digital channels and engage with audiences, responding to queries and encouraging active participation within the member community.

·       Collaborate with internal teams to develop and execute content strategies that drive membership growth and enhance the overall digital experience.

·       Analyse content performance and user behaviour, using data-driven insights to continuously improve engagement and member retention.

Person Specification

·       Strong writing and communication skills, with the ability to produce engaging digital content for varied audiences.

·       Organised and detail-oriented, with experience managing content calendars and multiple priorities.

·       Audience-focused, with the ability to create content that drives engagement and supports membership growth.

·       Proactive and creative, with a user-first approach to digital content.

·       Experience with CMS, social media, analytics, and CRM systems.

·       Collaborative team player, able to work cross-functionally and independently.

What’s on Offer
Salary: c. £35,000 per annum

Hybrid working in London

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.