UR4 Driving - Project Support Worker

Join Our Team as a Project Support Worker in our UR4 Driving Team
Empowering Lives, Reducing Re-Offending

The Upper Room (TUR) is a charity based in Hammersmith, West London, supporting disadvantaged individuals, including people experiencing homelessness and ex-offenders, to build better futures. Our UR4Driving project helps ex-offenders and those at risk to gain driving skills, improve job opportunities, and reduce re-offending rates.

---

Your Role

As a Project Support Worker, you’ll play a key role in delivering the UR4Driving project, supporting participants and managing essential tasks. You will:

• Help service users stay engaged in the programme, including theory test prep and driving lessons.
• Track attendance, progress, and maintain records.
• Book tests and manage related paperwork.
• Support users in finding volunteer roles, short courses, or training opportunities.
• Work with team members and partners to tackle employment barriers.
• Keep financial records, such as travel reimbursements, up-to-date.
• Lead small group sessions for theory test prep.
• Review and track participant progress during and after the programme.

---

What We’re Looking For

We’re looking for someone motivated to make a difference with the following:

- Essential Skills:

• Experience supporting vulnerable groups, like ex-offenders.
• Strong organisational and communication skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Knowledge of UK driving licence rules (preferred), and having a valid driving licence with experience of driving may be advantageous.

- Desirable Skills:

• Experience arranging volunteer/work placements.
• Familiarity with laws on offender rehabilitation.
• A qualification in Information, Advice, and Guidance (IAG) is a plus.

- Personal Qualities:

• A positive, proactive attitude to problem-solving.
• Empathy and the ability to build trust while staying professional.
• A commitment to equality and continuous learning.

- Details

• Hours: 28 hours per week (flexible, with occasional evening or weekend events).
• Location: Hammersmith, West London, with the flexibility to extend services to other locations across London as needed.
• Progression: Opportunities to advance to Senior Support Worker/Coordinator within 2 years (dependent on funding).

- Requirements

• A DBS check is mandatory for this role.
• Proficiency in Microsoft Office (Word, Excel, Outlook) is essential.

Join us in helping individuals turn their lives around and build a brighter future.

---

Application Instructions

Please forward your CV with a succinct, introductory covering outlining your motivation and suitability for the role (letter to be no more than 500 words). If you would like an informal conversation before applying, please let us know.

---

Responsible To:                                Project Manager- UR4 Driving          

Responsible For:                              Volunteers and students of the project

Contractual Hours:                           28 hours per week (between Monday to Friday)

Contract:                                            Permanent

Salary Level (Per Annum):              £13.85 per hour

Annual Leave Entitlement:             25 days pro rata (Public Holidays excluded)