Data Selections Campaign Analyst

The Woodland Trust is looking for a Data Selections Campaign Analyst to create and manage audience selections for email, mail, social and/or telephone campaigns for all parts of the organisation.

This is a key role within the Supporter Development team to ensure our supporters feel valued, connected, inspired and proud to be a part of the Woodland Trust's work.

The Role:

Convert requirements from internal stakeholders into clearly defined audiences, segmenting audiences based on activity, channel and GDPR rules.
Working with internal stakeholders and following standard operating procedures, produce data selections and supporter journeys across single or multiple communication channels.
Work collaboratively and positively with stakeholders and colleagues.
Manage own time, using deadlines or targeted delivery dates from stakeholders and the delivery plan.
Remain current with consent, privacy and compliance requirements relevant to contacting supporters and using data safely and securely.
Provide the support for the organisation to work toward our supporter experience goals so that supporters feel valued, connected, inspired, and proud to support us.
Work with stakeholders to investigate data or service issues or test new processes and datasets to support operational improvements to the user and supporter experience.
This is a hybrid position with a mix of home working and from our head office in Grantham, Lincolnshire. Head office attendance would be required once a month on average.

This is a full-time, permanent contract.

The Candidate:

Experience and/or knowledge of customer relationship management (CRM) systems.
Proven experience with meeting deadlines and actively controlling your caseload.
Skilled in data analysis and Microsoft Excel, with knowledge in how to understand and interpret data.
Experience with the use of CRM selection tools (Desirable).
Knowledge or awareness of GDPR principles.
Experience using Microsoft D365 CRM or email platforms such as Dot Digital and Mail Chimp would be advantageous.
Confidence when discussing requirements and sharing results with small groups or one-to-one, and challenging stakeholders when required.
GCSE Grade 5 (or equivalent) in Maths and English.

Benefits and Wellbeing:

Joining our team means you’ll be part of our fight for a greener, healthier planet for people and wildlife. We take good care of our staff, offering support and training opportunities. We also offer:

Enhanced Employer Pension
Life Assurance
Flexible and hybrid working options (7am - 7pm)
Generous annual leave - 25 Days plus Bank Holidays (pro rata for part-time)
Buy and sell holiday scheme
Enhanced parental pay
Employee assistance programme
To support inclusivity and remove barriers for candidates, we publish all salaries upfront and proudly follow the We Show the Salary pledge. The salary listed is the set salary for this role, and we don’t ask applicants to state their current pay or expectations. If you choose to apply, we’ll take that as confirmation that the advertised salary meets your expectations.

About Us:

The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where woods and trees thrive for people and nature. The Trust engages and inspires people to make a difference by protecting, restoring and creating woodland and getting more trees in the ground.

Our commitment to Diversity and Inclusion:

To achieve our mission, we need to better reflect society and the communities we work in. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

Application information and advice:

For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application.

Make sure that your personal statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Even if you don't meet every requirement of the role, we encourage you to apply.

Completed applications will be reviewed by a hiring manager and/or a member of the recruitment team, and you will receive an update on the outcome of your application via email.

Acceptable Use - Artificial Intelligence (AI):

We understand that candidates may choose to use AI tools to support their job applications. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply now:

If you're ready to make a difference and grow with us, apply today. We might close advertising early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in progress, we will email you prior to closing to give you time to complete.

Interviews are expected to take place via Teams on Tuesday 15th December. Interview questions will be provided before the interview to help you prepare.