Housing administrator

Job Title: Housing Administrator

Organisation: Threshold

Location: Based at 1 John Street, Swindon, SN1 1RT, with travel across Swindon

Contract: Permanent, full-time

Pay: £25,119 - £29,770 (dependent on experience)

About Us

Threshold provides people affected by homelessness in Swindon with a safe place to live and personalised support. We are a small, supportive team who are passionate about ending homelessness in Swindon.   

The Role

We’re looking for a Housing Administrator to join our finance and compliance team. The  role will support the delivery of high quality housing services, ensuring our properties remain safe, well-maintained, and compliant.

This role is ideal for candidates with strong organisational and administrative skills. Experience in housing, property, or compliance is desirable but not essential as full training will be provided.

Key Responsibilities

• Coordinate repairs, maintenance tasks, and compliance checks
• Maintain accurate compliance records
• Liaise with contractors, landlords and suppliers to ensure quality service delivery
• Assist in monitoring housing legislation and safety standards (e.g. gas, fire, legionella)
• Provide excellent customer service to residents
• Conducting regular property inspections and support timely turnaround of vacant rooms
• Represent Threshold in meetings with external stakeholders
• Support continuous service improvement initiatives across our housing services

About You

We’d love to hear from you if you have:

• Strong administrative and organisational skills, with the ability to manage multiple priorities
• Excellent communication and relationship building skills
• Confidence using Microsoft Office 365
• Desirable: Experience in housing, property management or compliance
• Desirable: Knowledge of housing legislation and safety standards
• A full driving licence and access to a car (essential for travel across Swindon)

What We Offer

• 25 days Annual Leave, rising to 30 days with service
• Competitive Pension, we will match up to 5%
• Life Assurance Cover, currently set at 5 x annual salary
• A Health Plan, that includes money towards medical, dental and optical costs and access to an employee assistance programme
• Cycle to work scheme and charity worker discounts
• A supportive and values led working environment
• Professional development, Threshold invests in staff learning, training opportunities and career growth
• The chance to make a tangible difference to the community
• Opportunities to gain experience across housing compliance and property management

How to Apply:
To apply, please send your CV and a supporting statement about how your meet the person specification. The deadline for applications is Friday 31 October 2025.