Supporter Care Assistant

EC4R, London (Hybrid)
£27,500 - £29,500 per year
Full-time
Contract (6 months fixed term contract)
Job description

We’re looking for someone to join Tommy’s as Supporter Care Assistant, and help deliver an outstanding experience for more than 3,000 runners taking part in the London Landmarks Half Marathon. As the main point of contact for our runners, you’ll respond to enquiries, provide friendly support, manage registrations and work with the team to create memorable moments for all Tommy’s runners. Your work will contribute to our ambitious fundraising target of over £2 million.

 

We’re looking for an organised, adaptable and detail-focused team player with customer service, telephone and administrative experience. You’ll have excellent written and interpersonal skills, a positive and professional manner, and the confidence to manage competing priorities in a fast-paced environment.

 

To apply, please send your CV and a Supporting Statement that answers the following two questions (no more than 2 pages):

  • Why do you want to work for Tommy’s? What is it about the role that appeals to you?
  • How will your skills, knowledge, and experience enable you to be a brilliant Supporter Care Assistant?

When responding to this question please refer to the Person Specification within the Job Description.

 

Closing date for applications: Monday 2nd of November at 11:30pm.

Interview date: from wc 9th of November

Reasonable Adjustments

At Tommy’s, we are committed to creating an inclusive recruitment process. If you require any reasonable adjustments or additional support at any stage of the application or selection process, please let us know in your application.

Application resources
Organisation
Tommy's View profile Organisation type Registered Charity Company size 51 - 100
Posted on: 20 October 2026
Closing date: 02 November 2026 at 23:30
Tags: Customer support, Entry level / Graduate, Health / Medical, Community Fundraising, Events / Activities

The client requests no contact from agencies or media sales.