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Page 3 of 127
London, Greater London (Hybrid)
£27,100 per year
Full-time
Contract or temporary (Fixed term 12 months)

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Role Description

The role of a programme coordinator is ensuring the smooth running of all programme related events. This will include having a full understanding of all the SEO London programmes; understanding the relevant industry that the programme supports; how these fits into the SEO London organisation and using this knowledge to liaise with students, young professionals and client/partner firms to run, organise and market successful events. In turn this role will be responsible for using data to run reports to show the impact of each programme. In coordination with the programme managers and other programme coordinators, will make recommendations for possible changes and ideas to further support the student and young professional experience. The role will also ensure a seamless and professional level of customer care to all participants.

Accountabilities

DAY TO DAY DELIVERY OF EVENTS

  • Responsible for the overall administration all participants events, with specific responsibility to ensure student communication is exceptional. Including event management, student and partner communication and coordination of all the relevant stakeholders, along with posting roles on opportunities page and weekly newsletter 

 
STUDENT MANAGEMENT & QUERY HANDLING 

  • Responsible for the relationship management of the participants - including the ability to understand needs, resolve issues and anticipating and creating a strong relationship on behalf of SEO London
  • Responsible for managing participants query escalations and to identify where there are opportunities to improve communication, marketing, or the type of events
  • Responsible for managing the programme inbox (where applicable)
  • Responsible for identifying creative and innovative ways to connect, educate and train participants and students.
  • Provide oversight of cv support, screening, and recruitment preparation 
  • Responsible for attending campus events and representing SEO London professionally with knowledge and enthusiasm
  • Organise mentoring and buddying allocations 

QUALITY ASSURANCE

  • Responsible for ensuring that all information relating to the events and participant data is managed within the GDPR guidelines and is updated in Salesforce effectively for tracking purposes. Responsible for running reports to track and monitor events from the CRM

Required qualifications

  • University degree (any discipline)

Skills and experience

We are looking for applicants who have some demonstrable experience in some of the following skills and will be willing to learn and develop others:

  • Project management  
  • Stakeholder management, preferably including professional corporate partners
  • Organisation skills
  • Having a keen interest and knowledge about the industries SEO London operates in, along with having a working knowledge of the student lifecycle (both school and University)  
  • Business writing skills  
  • Diversity and inclusion knowledge  
  • Database experience and analysing data  
  • Strong understanding of employability skills required by students to be job market ready  
  • Microsoft (Outlook, Word, Excel, PowerPoint) - ability to create & edit documents in word, creating spreadsheets, tables & running and analysing pivot tables in excel; along with the ability to manage outlook and create PowerPoint slideshows. Ability to use Teams and Zoom to communicate and collaborate.  
  • Demonstrable communication and listening skills  
  • Ability to collaborate and work as part of a team  
  • Empathic approach to working with others

What we offer?

  • Annual Leave: 28 days + Bank Holidays.
  • Enhanced Family Friendly Policy.
  • Enhanced pension scheme
  • Flexible working (2 days in the office) and a lovely office space by Borough Station.
  • Benefits:
    1. Employee Assistance Programme
    2. Discounted gyms via Medicash
    3. Charity workers discount Critical illness cover 
    4. Cash plan healthcare and more...
Posted by
SEO London View profile Organisation type Registered Charity Company size 11 - 20

We are on a mission to prepare students from underrepresented backgrounds for career success through industry-specific education and training

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Posted on: 21 August 2025
Closing date: 20 September 2025 at 15:51
Tags: Administration, Project Management, Events / Activities

The client requests no contact from agencies or media sales.