Support Worker Jobs
Please check the other roles we have available:
- Education and Wellbeing Specialist (mental health) full or part-time
- Counsellor (part time)
Check our Brook Careers website for more details about the available roles.
About Education & Wellbeing Coordinator (mental health) role:
Hours: Part-Time 30 hours per week with the option to join 4 day week and go down to 24 hours after passing probation with no decrease in salary
Contract: Fixed Term - contract end date 31/03/25
Location: Truro, Cornwall
Salary: £30,000 pro rata
Closing date: 28/05/24
Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
Job Overview:
To provide high quality, flexible local management for mental health and wellbeing services in targeted education and youth settings and the mental health hub ensuring successful service coordination including all operational elements and ongoing delivery.
To provide high quality management support and supervision to a team of Education and Wellbeing Specialists and Counsellors who deliver mental health and wellbeing interventions and provide information, advice and guidance to people aged 11 to 24.
To work collaboratively to ensure Brook is aware of and accessing service and business developmental opportunities.
To learn more about the role and person specification please read attached 'role specification'.
About Brook:
Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.
Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.
We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.
Benefits of working for Brook:
- 4 Day Week (Working 20% hours less without salary decrease)
- Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
- Sick pay (from 3 up to 12 weeks fully paid)
- Flexible working
- Gratitude scheme
- Assisted purchase scheme
- Cycle to Work up to £1k
- Employee Assistance Programme (EAP)
- Long service awards
- Maternity and paternity pay
- Pension scheme – with contributions matched up to a maximum of 4%
- Training and development opportunities
- Coaching
Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions or performance improvement plans in place will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
If you are interested in applying for this post, please review the Job Description and complete an application form.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people. Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey.
You will support with the design and delivery of training to external clients (e.g. social prescribers, housing providers, community workers, advice workers, corporate partners) on financial rights-based information for older people in England, Scotland, and Wales, so that they can support older people to maximise their income and reduce their costs. You will also support with internal training where required.
You will be experienced in designing inclusive and accessible training and resources, and in delivering training virtually and in-person, including to corporates. With comprehensive knowledge of pensionable age welfare benefits, you should have a good understanding of issues affecting older people including social care, health services, housing, and scams. With excellent relationship and partnership building skills as well as great organisation and time management skills, you will have the ability to travel and undertake overnight stays to deliver in-person training and attend meetings.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS (Certificate will be required for this role.
Closing Date: Midnight on Wednesday 22nd May 2024
Interview Dates:
Stage one - Tuesday 4th June 2024
Stage two – Tuesday 11th June 2024
The client requests no contact from agencies or media sales.
We are recruiting a Community Development Officer to engage key partners and stakeholders in the Yorkshire region tailoring support, training and education to create suicide safer communities.
In this role you will be:
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Identifying, developing and maintaining effective partnerships with local communities, volunteers and key partners across the region to engage them in the prevention of young suicide.
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Proactively promoting suicide prevention including raising the profile of PAPYRUS and engaging with those personally affected by young suicide.
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Equipping a wide range of stakeholders to enable them to create sustainable suicide safer communities through the provision of tailored support, training and education.
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Delivering training and raising awareness of products to a variety of groups including professionals, parents, young people, volunteers and other trainers.
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Contributing to the development and review of projects, and education and training products, in line with the Strategic Plans.
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Contributing to and promoting campaigns, training and opportunities as outlined in the Regional and Strategic Plans.
To be successful in this role you will have:
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Previous experience working in a community setting, delivering information and training sessions, leading workshops or educational activities
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A proven track record of networking and building and managing effective relationships, tailoring the approach to meet the differing needs of the audience
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Experience as a qualified ASIST Trainer or willingness to gain qualification and experience
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Experience of using own initiative and creativity to develop a project, programme or area of work
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The ability to travel to different locations across the Yorkshire area to attend meetings, events and deliver training.
Salary: £29,269 per annum (NALC SCP 18) progressing by increments to £32,076 per annum (NALC SCP 23)
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Hours: 36 hours per week
Location: Leeds with Travel across Yorkshire
Contract: Permanent
Closing date: 2nd June 2024
PAPYRUS is committed to the principle of equal opportunity in employment and its employment policies for recruitment are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
At Futureworks we are committed to ensuring that all young people reach their potential through the development of skills and achievements. Each year we work with over 100 local young people from the Scarborough area, building skills, wellbeing and helping them move on to a brighter future. Are you able to unlock the potential in a young person and help forge a positive pathway?
As a young person's functional skills tutor, you will be supporting young people, who have not been in mainstream education for some time, build their knowledge and gain achievements.
Job Title: Young Person’s Functional Skills Tutor
Reporting to: Project manager
Salary: £25000 per annum (Pro Rata)
Location: Scarborough, classroom based.
Client Contact:
· Complete a personalised journey of action plans and goals with each young person.
· Complete initial assessments & prepare Individual Learning Plans
· Support young people to achieve Functional Skills Maths & English from entry level 1 upto and including level 2.
· Prepare & arrange sessions in line with client needs.
· Encourage young people to prepare for success and achievement of goals.
· Undertake interviews to engage new young people onto the service.
Admin
· Complete monthly reviews with each young person.
· Ensure all client files are complete in line with company & contractual requirements
· Create files as and when required
· Update and maintain Podio with client details
General
· Work towards contractual profiles for number of clients on board and progressions
· Update social media with news, activities, and achievements on a weekly basis.
· Assist other staff as and when required
Skills & Qualities
· Must have relevant experience of working with disengaged young people
· Experience of delivering functional skills is essential.
· Empathy towards the issues young people face will be crucial for this role
· A team worker is required to be part of the project
· A DBS will be required (paid for by Futureworks)
· Candidate must be organised and self-motivated to work toward project targets.
To work within our community, provide support, guidance and encourage all to fulfil their potential through engagements, motivation & achievements.
The client requests no contact from agencies or media sales.
Job Description
Voluntary Action Harrow is looking for a Health Inequalities & Community Engagement Officer to work within our Stronger Communities team. Stronger Communities aims to remove barriers to accessing healthcare, increase community engagement and co-production and reduce health inequalities in the borough of Harrow. We are particularly interested in increasing engagement from communities in deprived areas and encouraging applications from those who might be under-represented in our work.
Responsibilities
- To create and share accessible information resources for community groups and individuals.
- To manage and update social media channels and our easy-to-use website, creating accessible graphics that help promote the work we are doing.
- To deliver and attend community events, aiming to raise awareness about health issues and making sure communities have access to accurate information.
- To carry out light-touch research, so we are able to feed-back the views of communities to policymakers. .
- To develop positive working relationships and clear communication with other local voluntary & community sector (VCS) organisations and healthcare providers.
- To help other VCS organisations improve awareness and engagement of health inequalities and disparities.
- To organise and support representation at community meetings, forums and networks, encouraging attendance.
- To develop and deliver on-the-ground awareness, focusing on areas with high footfall, such as train stations, supermarkets etc.
- To utilise and support management of volunteers in the facilitation of role.
- To support the creation of reports, presentations and feedback
- To support and communicate campaigns through newsletters and communication channels.
- To build and maintain relationships with people from different communities who are willing to share their stories to be used as case studies to promote our work.
- To maintain and update records on our database.
Skills, Competencies and Behaviours
- Ability to carry out community outreach/engagement work within different communities
- Ability to work to address health inequalities
- Can communicate and engage with individuals from varied backgrounds
- Demonstrates strong management of stakeholder relationships
- Can collate, analyse and interpret information from communities
- Can use social media in a project or work-related setting.
- Previous experience using the following, or programs/platforms similar to them: Google workspace and docs, Canva, Wordpress.
- Demonstrates strong administrative skills and abilities
- Can turn activities and services into compelling content, with engaging calls to action.
- Ability to adjust to the ever-changing needs of the organisation, different priorities and multi-task efficiently.
- Can identify key stakeholders and conversations where we can engage so as to better showcase our work and expand our reach.
- Resourcefulness to work with a limited budget.
- Ability to take the initiative to develop this role and make the most of the opportunities available.
- A keen eye for detail
Who are we?
Voluntary Action Harrow Co-operative work with the local community providing information, training and guidance.
Based in Harrow, we are a not-for-profit co-operative owned by our workers. We have in-depth knowledge of the local area and of who’s doing what. Our members collectively have over 35 years’ experience in the voluntary, community and social enterprise sector, specialising in capacity building in a variety of different organisational development areas.
We’ve worked with a diverse range of local organisations, from small community groups, to regional and international charities. We also run, manage and co-ordinate projects, working with local people and groups to help them make a difference in their local community.
Support available to the successful candidate
You will be working within the Voluntary Action Harrow Stronger Communities Team, who hold a huge amount of knowledge and have good relationships with charities and community groups across Harrow.
Voluntary Action Harrow Co-operative aims to be an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
This role description can be requested in large print.
Learning and Development Coordinator
Provide technical support and quality assurance to RedR UK Programmes Team, ensuring high-quality, relevant, appropriate, and high impact services to RedR UK beneficiaries and donors.
Fixed-Term One-Year Contract
Responsible to: Associate Director of Programmes
Location: London, UK or Amman, Jordan
Salary: 3.1(GBP 33165) in London; 3.1(JOD 20,300) in Jordan
This position works closely with the members of the Learning and Development Team, as well as working in a support role with members of the Programmes Team to deliver quality learning and development programming. The Learning and Development Coordinator also works in partnership with external partners, including members of RedR’s Associate Trainer network, as well as other RedR organisations, partners and clients.
REDR UK AND THE WORK WE DO
RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to disasters.
We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.
RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.
We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia.
RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.
Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.
ABOUT THIS ROLE
The Learning and Development Coordinator is an essential role within the Learning and Development Team and the Programmes Team more generally. The staff will closely work and coordinate with other members of the L&D Team as well as Programme Managers, Coordinators and Officers, Associate Trainers and Consultants, etc. The L&D Coordinator designs and adapts RedR UK training materials as well as providing technical L&D support and quality assurance to the broader Programmes Team. In particular, this role will focus on building and strengthening RedR UK’s self-paced eLearning offerings.
JOB DESCRIPTION
Main Duties, Responsibilities and Accountabilities
Ensure that the quality of our L&D services and material is maintained, improved and expanded:
- Contribute to guiding, standardising and quality assuring the conversion of learning/training material, content and courses or course modules to e-learning
- Contribute to updating, maintaining and expanding RedR UK L&D and training material and resources, store & categorise them, and make them accessible
- Contribute to the update and maintenance of RedR UK’s e-learning and open-source learning platforms
- Provide quality assurance of project outputs or deliverables and assist in drafting high quality reports
- Contribute to the development or updating of RedR UK’s L&D and eLearning strategies
Support the delivery of RedR UK's demand-led services to a consistently high standard:
- Provide an end-to-end service - designing, supporting, quality assuring and evaluating the delivery of learning interventions, including developing new training and capacity development services (F2F, online facilitated and eLearning), particularly in connection with RedR UK’s self-paced eLearning offerings
- Coordinate with the L&D team on planning and scheduling of L&D activities and liaise with colleagues across RedR UK to ensure uniform high quality of services
- Where appropriate, design and/or deliver learning/training services directly to the participants
- Where appropriate and agreed by line manager, lead the execution of selected projects, especially L&D projects
- Assist in ensuring that necessary monitoring, evaluation, accountability and learning (MEAL) data is gathered and analysed on all activities
Support Network of Associate Trainers (ATs) and L&D Consultants to effectively deliver RedR UK's services:
- Support the capacity building of ATs in L&D and technical Quality Assurance related matters, including introduction to RedR UK training methodologies, innovative training techniques, new training tools, etc.
- Contribute to the recruitment, assessment and onboarding of prospective new Associate Trainers (ATs) into the trainer pool and/or on specific projects as required
- Coordinate the work, performance, and planning of Associate Trainers when working under the L&D Unit. Quality-assure their work when working under Programmes Hubs
Ensure that RedR UK services meet the needs of the sector and work to expand our reach:
- Keep up to date with developments in learning with a focus on eLearning technologies and platforms, as well as other training methodologies and issues in the humanitarian sector and advise RedR UK programme teams accordingly
- Contribute to identifying and exploring possibilities for expanding the range of services offered by the organisation and source funding for their implementation
- Support business development efforts and proposal preparation by ensuring that the L&D component of the methodology is appropriate, services offered are in line with requirements, likely to achieve high impact and adding overall value to the programme
- Represent RedR UK at selected external events and forums, as appropriate
- Be the Key Account Manager (KAM) for selected Key Accounts (clients and partners) in line with RedR UK’s KAM System
Additional responsibilities:
- All employees are required to adhere to RedR UK's values of collaboration, excellence, lifelong learning, integrity and accountability
- Manage special or project budgets as required and agreed with the Line Manager
- Undertake other tasks as reasonably requested by the Line Manager
PERSON SPECIFICATIONS
Essential
- Experience in design of self-paced and blended eLearning programmes, including experience with Articulate Rise, Articulate Storyline, Vyond and other animation/design platforms including a strong understanding of accessibility requirements
- Experience managing Learning Management Systems, especially Moodle
- Experience and understanding of learning and development approaches, adult learning (andragogy) and participatory learning methodologies, including designing and conducting LNAs, designing, delivering and evaluating face-to-face and online facilitated events and revising/adapting training material
- Experience assessing learning, familiarity with the Kirkpatrick Model, and experience tracking, evaluating and reporting on learning data
- Excellent people skills and experience in the coordination of consultants, including effective cross-cultural communication and strong inter-personal skills
- Ability to influence, build and maintain networks and relationships, both externally and internally to achieve good results, representing RedR UK at a senior level to a high standard
- Good workload management skills and ability to use initiative to solve problems
- Willingness to undertake travel internationally to often insecure and difficult environments for periods of up to two weeks
- Excellent oral and written English language skills
Desirable
- Certificate in learning technologies, ICT, instructional design, or similar
- Qualification in Humanitarian Action, Disaster Management, Development Studies or similar
- Fluency in French, Arabic, Portuguese or Spanish
- Ability to deliver trainings in a language other than English
- Experience developing or administering an LMS
- Experience of working with academic institutions on the assessment of learning
- Experience in graphic design, video editing, audio editing
Make it happen: apply now
To apply for this role, based in either our London or Amman offices, please send your completed CV and one-page cover letter.
The client requests no contact from agencies or media sales.