Manager

Treasures Foundation offers accommodation and outreach to vulnerable women who have backgrounds of addiction, trauma, mental health and the criminal justice system. We provide housing and support until women can make the transition into their own homes, with some long-arm support extending beyond this period.

The Area Manager will work alongside the COO and CEO to help develop and manage the existing service as well as a new detox provision. Duties will include, but are not limited to, the following:

·         Providing guidance to Specialist Support Manager, Project workers and Volunteers to support their professional development, ensuring that the service is run professionally, efficiently and effectively.

·         Fostering a holistic approach to supporting staffs needs, through supervision and appraisals.

·         Seeking and highlighting opportunities for change at project/ organisational level

·         Creating and developing a group programme which meets the needs of the women and aims of the project, such as effective communication and conflict resolution

·         Planning and managing the staff rota and Out of Hours emergency on call rota, required to meet the needs of the service

·         Reviewing and auditing the service on a continual basis, ensuring that it meets both the needs of the residents and quality standards.

·         Ensuring the safety of the houses by managing challenging behaviour, through conflict resolution and following procedures

·         Fostering good working relationships with key stakeholders

·         Overseeing the individual tailored programmes created by project staff. 

·         Helping to build and develop relationships with outside organisations in order to promote the work of Treasures and identify opportunities to achieve the best outcomes for residents.

·         Adhering to relevant policies and procedures

·         Ensure staff update data base system and log reports

·         Updating trustees quarterly on the service by providing a written report

Person Specification

Essential

·         Experience managing supported living or residential care (ideally mental health focused)

·         Knowledge of working with individuals with complex or challenging behaviours

·         Comfortable supporting and leading staff teams

·         Strong communication and organisational skills

·         Someone proactive, confident, and committed to high standards of care and support

This post is subject to an Enhanced Level with a Barred List DBS check, although we do not discriminate, and we actively welcome applications from those with lived experience of the Criminal Justice System and/or in recovery from drug and alcohol addiction.